Quality Inn Memphis Airport

First room we were given both beds had stains and looked really gross, the second room was cleaner but the sheets had holes in them and the comforter had a old smoky smell to them even though we were in a non smoking room. The “breakfast” was just a waffle maker and a glass jar of Cheerios. Definitely will not ever stay here again when we can go elsewhere for the same price with much nice amenities.

Everything was was very easy and friendly

The room was filthy dirty, granted it was a smoking room, but it still could've been cleaned better, it was like being in a rundown old motel. Towels were clean, so we're the sheets. Pillows , horrible.

The room was awful. I didn't want to walk on the carpet. The bedspreads had holes. The blankets had holes, from smokers. The refrigerator had mold. The bathroom/shower was so small, couldn't close the door. The paint touch-ups didn't match many times. Too noisy. The check-in was done behind a plexi-glass opening. The gated parking lot was the only good thing.

- table lamps not working - no tv signal - bathtub not very clean - breakfast not good - only waffles and it doesn’t come off the stove, although enough spray is done - impoliteness of front desk (might be cultural) when inquiring for service - asked for items and was told as if it is an order ‘come to the front desk.’ - seems the goal is highly profit-motivated - parking and security was good, no issues - customer service training and more staffing might resolve my concerns