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JW Marriott Grosvenor House London

US$ 657

/noite

Média para setembro

JW Marriott Grosvenor House London - Image 1

JW Marriott Grosvenor House London - Quarto

JW Marriott Grosvenor House London - Quarto

JW Marriott Grosvenor House London - Vista do quarto

JW Marriott Grosvenor House London - Receção

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US$ 657

/noite

Média para setembro

Preços médios mensais

Em JW Marriott Grosvenor House London, o preço por noite é, em média, US$ 408 no mês mais barato (janeiro) e US$ 869 no mês mais caro (julho), com base nos últimos 12 meses.

Preço médio por noite em JW Marriott Grosvenor House London por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 408
fevereiro	US$ 436
março	US$ 433
abril	US$ 501
maio	US$ 495
junho	US$ 680
julho	US$ 869
agosto	US$ 628
setembro	US$ 657
outubro	US$ 653
novembro	US$ 611
dezembro	US$ 749

Mais caro: julho (aprox. US$ 869)

Mais barato: janeiro (aprox. US$ 408)

Sobre este alojamento

Participe nas várias atividades recreativas do local, incluindo uma sala de fitness aberta 24 horas, ou aprecie soberbas vistas a partir da açoteia. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e um cabeleir...

Comodidades

Participe nas várias atividades recreativas do local, incluindo uma sala de fitness aberta 24 horas, ou aprecie soberbas vistas a partir da açoteia. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e um cabeleireiro.

Comodidades para negócios

As principais comodidades incluem um business center, registo de saída rápido e jornais grátis no lobby. Planeia um evento em Londres? Este hotel dispõe de uma zona para conferências e de 23 salas de reuniões, com uma área total de 506 metros quadrados.

Restaurante

Sacie o apetite no JW Steakhouse, um churrascaria que inclui também um bar/lounge. Se preferir, confira o menu do serviço de quarto 24 horas e recarregue energias no conforto dos seus aposentos. O hotel serve pequenos-almoços continentais diariamente entre as 6:30 e as 11:00 mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 496 quartos com mobília individualizada, com um minibar e um televisor de ecrã plano. As camas têm colchões pillowtop, para um sono pleno de conforto. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene grátis e secadores de cabelo.

Localização

Com uma estadia JW Marriott Grosvenor House London, ficará numa localização central em Londres, apenas a 3 minuto(s) a pé de Hyde Park e a 7 minuto(s) de Marble Arch. Este hotel de luxo está a 0,6 km (0,4 mi) de Oxford Street e a 0,9 km (0,5 mi) de Piccadilly.

O que há nas proximidades

Park Lane(0.1 milhas)
Hyde Park(0.1 milhas)
Marble Arch(0.3 milhas)
Oxford Street(0.4 milhas)
Selfridges(0.5 milhas)
Berkeley Square(0.5 milhas)
Piccadilly(0.5 milhas)
Hyde Park Corner(0.5 milhas)
Baker Street(0.6 milhas)
Bond Street(0.7 milhas)
Green Park(0.7 milhas)
Regent Street(0.8 milhas)
Kensington Gardens(0.8 milhas)
Oxford Circus(0.9 milhas)
Palladium Theatre(0.9 milhas)
Londres (LCY-London City)(11.5 milhas)
Aeroporto de Heathrow (LHR)(16.3 milhas)
Aeroporto de Gatwick (LGW)(41.4 milhas)
Londres (LTN-Luton)(33.2 milhas)

Estacionamento
Restaurante
Babysitting/Serviço para crianças
Centro de negócios
Serviço de quartos
Limpeza a seco

Localização

86-90 Park Lane, Mayfair, Londres, Inglaterra, Reino Unido

Park Lane (0.1 milhas)

Hyde Park (0.1 milhas)

Marble Arch (0.3 milhas)

Oxford Street (0.4 milhas)

Selfridges (0.5 milhas)

Berkeley Square (0.5 milhas)

Mais informações sobre a localização

Avaliações dos hóspedes

8.4

Muito Bom

Com base em 871 avaliações verificadas

Quem se hospeda aqui?

Negócios

29%

Casal

36%

Família

20%

Grupos

9%

Individual

3%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No JW Marriott Grosvenor House London, viajantes frequentemente destacam a localização central em Mayfair e a equipe simpática e profissional, com o Executive Lounge e os espaços públicos grandiosos sendo apreciados, embora alguns relatem atrasos no check-in e problemas ocasionais de manutenção.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No JW Marriott Grosvenor House London, viajantes frequentemente destacam a localização central em Mayfair e a equipe simpática e profissional, com o Executive Lounge e os espaços públicos grandiosos sendo apreciados, embora alguns relatem atrasos no check-in e problemas ocasionais de manutenção.

Os quartos variam de espaçosos e confortáveis a pequenos ou antiquados, com alguns problemas tecnológicos e ruído nos andares inferiores relatados. A limpeza dos quartos é geralmente aceitável, mas vários hóspedes relataram odores desagradáveis e avistamentos sérios de pragas em áreas de eventos ou restaurantes. O café da manhã e o serviço de quarto recebem elogios, no entanto, a variedade, o custo-benefício e a comunicação sobre as opções do café da manhã podem decepcionar. Espere uma estadia bem localizada e focada no serviço, com quartos e operações irregulares.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Os espaços públicos grandiosos e o Executive Lounge são frequentemente elogiados. Algumas instalações parecem desatualizadas e precisam de manutenção, com relatos de problemas de drenagem, uma falha no Wi-Fi e um sério incidente com pragas em um salão de eventos.

Avaliações dos hóspedes relacionadas

10

Scott

23 de jun. de 2023

·

A estadia foi de 5 noites

Beautiful facility! Great location! Spectacular Staff!!! We’ll be back!!! ❤️

Beautiful facility! Great location! Spectacular Staff!!! We’ll be back!!! ❤️

10

said

29 de mai. de 2025

·

A estadia foi de 4 noites

Great location. Amazing service and helpful staff. The club lounge was a great addition to our trip. We will come back definitely next time we visit London

Great location. Amazing service and helpful staff. The club lounge was a great addition to our trip. We will come back definitely next time we visit London

6

Soo

26 de out. de 2024

·

A estadia foi de 7 noites

Internet service went out just before the zoom meeting and it caused quite a trouble

Internet service went out just before the zoom meeting and it caused quite a trouble

4

Fengli

22 de set. de 2024

·

A estadia foi de 2 noites

Facility is aged and drainage very easy to get clogged. When dialing front desk for service help, either no answer, or respond very slowly. It is very noisy even after midnight, loud music playing and yelling by guests.

Facility is aged and drainage very easy to get clogged. When dialing front desk for service help, either no answer, or respond very slowly. It is very noisy even after midnight, loud music playing and yelling by guests.

2

Daniel

27 de set. de 2025

·

A estadia foi de 1 noite

For one of Londons best hotels, they have a major rat problem. Attended an event in the huge hall downstairs, after dinner once the lights were on we saw at least a dozen rats running around darting under the tables where the table cloths meet the floor. I am glad we never saw them in the dark! I must add, I skipped breakfast!

For one of Londons best hotels, they have a major rat problem. Attended an event in the huge hall downstairs, after dinner once the lights were on we saw at least a dozen rats running around darting under the tables where the table cloths meet the floor. I am glad we never saw them in the dark! I must add, I skipped breakfast!

8

Michael

13 de set. de 2023

·

A estadia foi de 1 noite

Inadequate wardrobe space in the bedroom. Good king sized bed. Public rooms were excellent.

Inadequate wardrobe space in the bedroom. Good king sized bed. Public rooms were excellent.

8

Ziya

10 de fev. de 2023

·

A estadia foi de 2 noites

Very good location, the hotel need a facelift though....

Very good location, the hotel need a facelift though....

8

Israel

6 de ago. de 2025

·

A estadia foi de 1 noite

We had a great overall experience at this hotel – the property is beautiful, the staff was friendly and professional, and the amenities were top-notch. It’s a place with a lot of potential for a perfect stay. However, the one issue we had was a pipe that ripped during our stay, which left the carpet in our room wet for nearly half of our visit. While maintenance did fix the problem, we were disappointed that there was no compensation or adjustment offered, especially considering the amount we paid for the room. It did affect our comfort and experience. Despite this, the hotel itself is very nice, and the staff really did their best to help. With a little more attention to guest recovery in situations like this, it would be a 5-star experience.

We had a great overall experience at this hotel – the property is beautiful, the staff was friendly and professional, and the amenities were top-notch. It’s a place with a lot of potential for a perfect stay. However, the one issue we had was a pipe that ripped during our stay, which left the carpet in our room wet for nearly half of our visit. While maintenance did fix the problem, we were disappointed that there was no compensation or adjustment offered, especially considering the amount we paid for the room. It did affect our comfort and experience. Despite this, the hotel itself is very nice, and the staff really did their best to help. With a little more attention to guest recovery in situations like this, it would be a 5-star experience.

10

Sheldon Lloyd

28 de fev. de 2023

·

A estadia foi de 4 noites

From the moment we walked in we knew this was going to be an exceptional experience. We arrived early in the morning from the United States and were offered breakfast in the lounge as well as a resting room while we waited for our room to be ready. Every person we encountered during our four-night stay could not have been nicer. The housekeeping staff, the doormen, the front desk staff, the concierge, the dining room staffs, everyone we encountered was friendly, kind, and knowledgeable. We had a fabulous time and hope to return soon. After a less than impressive stay four weeks ago at the Le Meridian on fifth avenue in New York City, this property restored my faith in Marriott properties. I

From the moment we walked in we knew this was going to be an exceptional experience. We arrived early in the morning from the United States and were offered breakfast in the lounge as well as a resting room while we waited for our room to be ready. Every person we encountered during our four-night stay could not have been nicer. The housekeeping staff, the doormen, the front desk staff, the concierge, the dining room staffs, everyone we encountered was friendly, kind, and knowledgeable. We had a fabulous time and hope to return soon. After a less than impressive stay four weeks ago at the Le Meridian on fifth avenue in New York City, this property restored my faith in Marriott properties. I

10

Michael

19 de mai. de 2024

·

A estadia foi de 2 noites

Great property in the heart of London. Close by to key sights and Michelin rated restaurants. The hotel itself is also top notch, starting with the Executive Lounge. Service was also great. Expensive relative to other options but if higher budget, it is worth the money for sure.

Great property in the heart of London. Close by to key sights and Michelin rated restaurants. The hotel itself is also top notch, starting with the Executive Lounge. Service was also great. Expensive relative to other options but if higher budget, it is worth the money for sure.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

A limpeza dos quartos é geralmente boa, mas há relatos de roupas de cama manchadas, odores persistentes nos corredores e quartos e serviços de limpeza limitados. Vários hóspedes também relataram pragas em áreas de eventos ou restaurantes.

Avaliações dos hóspedes relacionadas

10

Celia

30 de nov. de 2024

·

A estadia foi de 5 noites

I loved my stay in the hospital. Very pleasant. The staff was very attentive. Excellent facilities. The room was spacious, comfortable, clean, way more than I would expect for a 5-star hotel. Will definitely go there again.

I loved my stay in the hospital. Very pleasant. The staff was very attentive. Excellent facilities. The room was spacious, comfortable, clean, way more than I would expect for a 5-star hotel. Will definitely go there again.

6

Redferd

25 de jan. de 2024

·

A estadia foi de 1 noite

On arriving we were very impressed with the hotel, staff and room. However the experience in the restaurant was not as expected. There was a mouse in the restaurant and we did inform staff but were told that it hadn’t been in the kitchen but the staff were unaware of it being in the restaurant. There was an apology but no offer of of a drink or discount for helping them locate the mouse. Just being assured it had not been in the kitchen when we alerted them to it. Also the breakfast was not part of the room rate, even coffee and orange juice was lot included. This was not made clear, we liked the al cater menu and don’t mind paying for that but the continental and coffee, juice should have been included in room price. The executive lounge was very good and recommend that part. Overall for the price of the room I have had better experience and wouldn’t recommend.

On arriving we were very impressed with the hotel, staff and room. However the experience in the restaurant was not as expected. There was a mouse in the restaurant and we did inform staff but were told that it hadn’t been in the kitchen but the staff were unaware of it being in the restaurant. There was an apology but no offer of of a drink or discount for helping them locate the mouse. Just being assured it had not been in the kitchen when we alerted them to it. Also the breakfast was not part of the room rate, even coffee and orange juice was lot included. This was not made clear, we liked the al cater menu and don’t mind paying for that but the continental and coffee, juice should have been included in room price. The executive lounge was very good and recommend that part. Overall for the price of the room I have had better experience and wouldn’t recommend.

2

Daniel

27 de set. de 2025

·

A estadia foi de 1 noite

For one of Londons best hotels, they have a major rat problem. Attended an event in the huge hall downstairs, after dinner once the lights were on we saw at least a dozen rats running around darting under the tables where the table cloths meet the floor. I am glad we never saw them in the dark! I must add, I skipped breakfast!

For one of Londons best hotels, they have a major rat problem. Attended an event in the huge hall downstairs, after dinner once the lights were on we saw at least a dozen rats running around darting under the tables where the table cloths meet the floor. I am glad we never saw them in the dark! I must add, I skipped breakfast!

6

Susan

13 de jul. de 2025

·

A estadia foi de 1 noite

The sheets and quilt were not great quality for 1200 per night!!!!!

The sheets and quilt were not great quality for 1200 per night!!!!!

6

David

3 de jun. de 2024

·

A estadia foi de 1 noite

The rooms are clean and tidy, the hotel is lovely and the staff are very accommodating. However, with a 3pm check in, we didn't get a room until 4.30pm. The room (on the first floor) was incredible noisy all night, as the service road and delivery bays are directly underneath. We didn't sleep at all. Incredibly over priced, but then that's due to the location ! All in all not worth the money.

The rooms are clean and tidy, the hotel is lovely and the staff are very accommodating. However, with a 3pm check in, we didn't get a room until 4.30pm. The room (on the first floor) was incredible noisy all night, as the service road and delivery bays are directly underneath. We didn't sleep at all. Incredibly over priced, but then that's due to the location ! All in all not worth the money.

10

Adam

17 de nov. de 2025

·

A estadia foi de 1 noite

Clean room, great service all round. Especially Jacob at the JW steakhouse bar and Ellie checking out. Was able to check in early as well which was amazing!

Clean room, great service all round. Especially Jacob at the JW steakhouse bar and Ellie checking out. Was able to check in early as well which was amazing!

8

Israel

6 de ago. de 2025

·

A estadia foi de 1 noite

We had a great overall experience at this hotel – the property is beautiful, the staff was friendly and professional, and the amenities were top-notch. It’s a place with a lot of potential for a perfect stay. However, the one issue we had was a pipe that ripped during our stay, which left the carpet in our room wet for nearly half of our visit. While maintenance did fix the problem, we were disappointed that there was no compensation or adjustment offered, especially considering the amount we paid for the room. It did affect our comfort and experience. Despite this, the hotel itself is very nice, and the staff really did their best to help. With a little more attention to guest recovery in situations like this, it would be a 5-star experience.

We had a great overall experience at this hotel – the property is beautiful, the staff was friendly and professional, and the amenities were top-notch. It’s a place with a lot of potential for a perfect stay. However, the one issue we had was a pipe that ripped during our stay, which left the carpet in our room wet for nearly half of our visit. While maintenance did fix the problem, we were disappointed that there was no compensation or adjustment offered, especially considering the amount we paid for the room. It did affect our comfort and experience. Despite this, the hotel itself is very nice, and the staff really did their best to help. With a little more attention to guest recovery in situations like this, it would be a 5-star experience.

8

Caroll

6 de set. de 2023

·

A estadia foi de 3 noites

Overpriced. The hotel smelled weird in the halls and rooms. The pillows were to thin. It's good location but in general I expected more

Overpriced. The hotel smelled weird in the halls and rooms. The pillows were to thin. It's good location but in general I expected more

4

Atul

6 de jul. de 2023

·

A estadia foi de 5 noites

For a JW Marriot property, I expect very high quality given outrageous prices, but the JW in London seemed old out of date and it smelled bad. The room cleaning was limited to fresh towels no vac as far I could tell. I was told check-in was a 3PM but when I arrived at:4:30 I was told I had to wait two hours and that they would call me on my cell but no one called when the room was ready

For a JW Marriot property, I expect very high quality given outrageous prices, but the JW in London seemed old out of date and it smelled bad. The room cleaning was limited to fresh towels no vac as far I could tell. I was told check-in was a 3PM but when I arrived at:4:30 I was told I had to wait two hours and that they would call me on my cell but no one called when the room was ready

4

Dana

14 de mar. de 2024

·

A estadia foi de 1 noite

stain on sheets, no compensation, just offered an apology. Nice hotel however the cleanliness is very poor.

stain on sheets, no compensation, just offered an apology. Nice hotel however the cleanliness is very poor.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

As experiências variam: alguns quartos são espaçosos e confortáveis, enquanto outros parecem pequenos ou antiquados. Ruído nos andares inferiores e ocasionais problemas com a TV/telefone ou Wi-Fi são mencionados.

Avaliações dos hóspedes relacionadas

6

Daniel

24 de set. de 2024

·

A estadia foi de 1 noite

The check in process took quite a while and the poor gentleman did not explain why. He just kept disappearing. Breakfast in the room was awful. There is no other way to describe it and we paid £100 for it on top of the £700 + room fee. The room is corporate comfortable, not particularly stylish for the 5 stars but also understand the conference facilities make it corporate The young lady that left the breakfast giggled as she was in the room walking away toward the door. It made us feel very uncomfortable. We would not stay here again. It was not worth the money and the service was poor. The hotel was convenient but given that the hotel awards were taking place you would have expected better management of hoteliers and restauranteurs. The lady checking us out was lovely and much more efficient and warm.

The check in process took quite a while and the poor gentleman did not explain why. He just kept disappearing. Breakfast in the room was awful. There is no other way to describe it and we paid £100 for it on top of the £700 + room fee. The room is corporate comfortable, not particularly stylish for the 5 stars but also understand the conference facilities make it corporate The young lady that left the breakfast giggled as she was in the room walking away toward the door. It made us feel very uncomfortable. We would not stay here again. It was not worth the money and the service was poor. The hotel was convenient but given that the hotel awards were taking place you would have expected better management of hoteliers and restauranteurs. The lady checking us out was lovely and much more efficient and warm.

10

Celia

30 de nov. de 2024

·

A estadia foi de 5 noites

I loved my stay in the hospital. Very pleasant. The staff was very attentive. Excellent facilities. The room was spacious, comfortable, clean, way more than I would expect for a 5-star hotel. Will definitely go there again.

I loved my stay in the hospital. Very pleasant. The staff was very attentive. Excellent facilities. The room was spacious, comfortable, clean, way more than I would expect for a 5-star hotel. Will definitely go there again.

6

Soo

26 de out. de 2024

·

A estadia foi de 7 noites

Internet service went out just before the zoom meeting and it caused quite a trouble

Internet service went out just before the zoom meeting and it caused quite a trouble

6

Elizabeth

14 de out. de 2023

·

A estadia foi de 5 noites

Rooms could use a new revamp, old curtains and poor air circulation

Rooms could use a new revamp, old curtains and poor air circulation

6

Vanessa

5 de jan. de 2025

·

A estadia foi de 1 noite

Very dull room, with old fashioned furnishings feeling more like 3 or 4 star. Hard bed, cold marble floor in bathroom (no underfloor heating) towels covered heated towel rail so essentially bathroom not heated. Couldn’t connect tv/device. On the plus side, fabulous breakfast.

Very dull room, with old fashioned furnishings feeling more like 3 or 4 star. Hard bed, cold marble floor in bathroom (no underfloor heating) towels covered heated towel rail so essentially bathroom not heated. Couldn’t connect tv/device. On the plus side, fabulous breakfast.

4

Fengli

22 de set. de 2024

·

A estadia foi de 2 noites

Facility is aged and drainage very easy to get clogged. When dialing front desk for service help, either no answer, or respond very slowly. It is very noisy even after midnight, loud music playing and yelling by guests.

Facility is aged and drainage very easy to get clogged. When dialing front desk for service help, either no answer, or respond very slowly. It is very noisy even after midnight, loud music playing and yelling by guests.

10

Krista

28 de mai. de 2024

·

A estadia foi de 2 noites

Wonderful stay! Great location close to shopping, restaurants, and the underground. The staff was absolutely warm and welcoming. Room was big with adequate counter space . I can’t wait to go back!

Wonderful stay! Great location close to shopping, restaurants, and the underground. The staff was absolutely warm and welcoming. Room was big with adequate counter space . I can’t wait to go back!

6

David

3 de jun. de 2024

·

A estadia foi de 1 noite

The rooms are clean and tidy, the hotel is lovely and the staff are very accommodating. However, with a 3pm check in, we didn't get a room until 4.30pm. The room (on the first floor) was incredible noisy all night, as the service road and delivery bays are directly underneath. We didn't sleep at all. Incredibly over priced, but then that's due to the location ! All in all not worth the money.

The rooms are clean and tidy, the hotel is lovely and the staff are very accommodating. However, with a 3pm check in, we didn't get a room until 4.30pm. The room (on the first floor) was incredible noisy all night, as the service road and delivery bays are directly underneath. We didn't sleep at all. Incredibly over priced, but then that's due to the location ! All in all not worth the money.

10

Dan

12 de jun. de 2025

·

A estadia foi de 1 noite

The room was a bit small for the price, but very nice.

The room was a bit small for the price, but very nice.

2

Lloyd

2 de jan. de 2025

·

A estadia foi de 2 noites

We booked the hotel 4 months in advance as we have a small child so we booked a 50m2 room upon arrival we was allocated a smaller room than we booked and paid for back in August the room had a service elevator taking up half of it making the whole experience not as we booked.

We booked the hotel 4 months in advance as we have a small child so we booked a 50m2 room upon arrival we was allocated a smaller room than we booked and paid for back in August the room had a service elevator taking up half of it making the whole experience not as we booked.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é amplamente descrita como simpática, atenciosa e profissional. No entanto, problemas recorrentes incluem check-ins longos ou desorganizados, acompanhamento inconsistente e recuperação de serviço limitada em alguns casos.

Avaliações dos hóspedes relacionadas

10

said

29 de mai. de 2025

·

A estadia foi de 4 noites

Great location. Amazing service and helpful staff. The club lounge was a great addition to our trip. We will come back definitely next time we visit London

Great location. Amazing service and helpful staff. The club lounge was a great addition to our trip. We will come back definitely next time we visit London

8

Antonia

21 de mai. de 2024

·

A estadia foi de 6 noites

Staff did follow up when there was an issue.

Staff did follow up when there was an issue.

4

Simon

1 de fev. de 2025

·

A estadia foi de 1 noite

We have stopped so many times, however recently things have been far less pleasurable. At Christmas, front of house service was poor. This time we were let down by a ‘policy’ (I quote the hotel) whereby if you have incurred cost over night in excess of your deposit you are barred from returning to your room when you temporarily leave the next morning for breakfast. We went for breakfast with our 5 week old baby and were locked out our room on return leaving us unable to access our child’s milk/bottles etc. Usually, you would expect a helpful response - a message on the tv perhaps asking to settle up the £99, or a nice call, however the exceptionally smug and unhelpful ‘front desk manager’ made sure his feelings were known. Having spent so much time here over the years, recent experiences with the front desk management have been poor. If you genuinely want a repeat business experience I would advise caution.

We have stopped so many times, however recently things have been far less pleasurable. At Christmas, front of house service was poor. This time we were let down by a ‘policy’ (I quote the hotel) whereby if you have incurred cost over night in excess of your deposit you are barred from returning to your room when you temporarily leave the next morning for breakfast. We went for breakfast with our 5 week old baby and were locked out our room on return leaving us unable to access our child’s milk/bottles etc. Usually, you would expect a helpful response - a message on the tv perhaps asking to settle up the £99, or a nice call, however the exceptionally smug and unhelpful ‘front desk manager’ made sure his feelings were known. Having spent so much time here over the years, recent experiences with the front desk management have been poor. If you genuinely want a repeat business experience I would advise caution.

8

ferda

16 de nov. de 2023

·

A estadia foi de 4 noites

Overall, we had a fine stay. There were a few flaws. One is we were told at the checkin that they would call us when the room was ready, but they didn’t. Second, again at the checkin, we were not told that because we booked executive room, we could use the executive lounge for services like breakfast and afternoon services. Later we were credited to compensate the one day we missed these services. Other than these, the room was spacious, hotel was conveniently located, and team was generally friendly.

Overall, we had a fine stay. There were a few flaws. One is we were told at the checkin that they would call us when the room was ready, but they didn’t. Second, again at the checkin, we were not told that because we booked executive room, we could use the executive lounge for services like breakfast and afternoon services. Later we were credited to compensate the one day we missed these services. Other than these, the room was spacious, hotel was conveniently located, and team was generally friendly.

2

Lakshmi

31 de mar. de 2025

·

A estadia foi de 1 noite

Very very bad customer service and zero service recovery. Won’t ever stay here again

Very very bad customer service and zero service recovery. Won’t ever stay here again

6

Lakshmi

26 de mar. de 2025

·

A estadia foi de 5 noites

The booking and check in process were disappointing. Our fully paid for room was cancelled hours before we arrived and it took them close to 2 hours to give us a room - 2 hours after the check in time of 3 pm The TV and phone in the room didn’t work

The booking and check in process were disappointing. Our fully paid for room was cancelled hours before we arrived and it took them close to 2 hours to give us a room - 2 hours after the check in time of 3 pm The TV and phone in the room didn’t work

10

Adam

17 de nov. de 2025

·

A estadia foi de 1 noite

Clean room, great service all round. Especially Jacob at the JW steakhouse bar and Ellie checking out. Was able to check in early as well which was amazing!

Clean room, great service all round. Especially Jacob at the JW steakhouse bar and Ellie checking out. Was able to check in early as well which was amazing!

10

jasvir

11 de jul. de 2025

·

A estadia foi de 4 noites

We had an issue on arrival but was taken care of by the floor manager Will in minutes and in a professional manner … excellent staff and amazing service highly recommend this property

We had an issue on arrival but was taken care of by the floor manager Will in minutes and in a professional manner … excellent staff and amazing service highly recommend this property

10

Diana

4 de jul. de 2025

·

A estadia foi de 6 noites

Wonderful hotel! Very attentive staff that provide outstanding service. Can’t wait to come back

Wonderful hotel! Very attentive staff that provide outstanding service. Can’t wait to come back

4

Atul

6 de jul. de 2023

·

A estadia foi de 5 noites

For a JW Marriot property, I expect very high quality given outrageous prices, but the JW in London seemed old out of date and it smelled bad. The room cleaning was limited to fresh towels no vac as far I could tell. I was told check-in was a 3PM but when I arrived at:4:30 I was told I had to wait two hours and that they would call me on my cell but no one called when the room was ready

For a JW Marriot property, I expect very high quality given outrageous prices, but the JW in London seemed old out of date and it smelled bad. The room cleaning was limited to fresh towels no vac as far I could tell. I was told check-in was a 3PM but when I arrived at:4:30 I was told I had to wait two hours and that they would call me on my cell but no one called when the room was ready

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

A localização em Mayfair é central e conveniente para compras, restaurantes e transporte. Ruído ocasional de eventos próximos ou vias de serviço afeta alguns quartos.

Avaliações dos hóspedes relacionadas

10

Scott

23 de jun. de 2023

·

A estadia foi de 5 noites

Beautiful facility! Great location! Spectacular Staff!!! We’ll be back!!! ❤️

Beautiful facility! Great location! Spectacular Staff!!! We’ll be back!!! ❤️

10

Michael

28 de jun. de 2025

·

A estadia foi de 1 noite

Load music due to concert in Hyde Park till after 10pm were not warned about this when booking

Load music due to concert in Hyde Park till after 10pm were not warned about this when booking

10

Gregory

23 de abr. de 2025

·

A estadia foi de 3 noites

Location in Mayfair and great staff

Location in Mayfair and great staff

10

Krista

28 de mai. de 2024

·

A estadia foi de 2 noites

Wonderful stay! Great location close to shopping, restaurants, and the underground. The staff was absolutely warm and welcoming. Room was big with adequate counter space . I can’t wait to go back!

Wonderful stay! Great location close to shopping, restaurants, and the underground. The staff was absolutely warm and welcoming. Room was big with adequate counter space . I can’t wait to go back!

10

Jorge

24 de mai. de 2024

·

A estadia foi de 3 noites

Great location

Great location

8

feroz

21 de nov. de 2023

·

A estadia foi de 1 noite

CLOSE TO AMENINITIES AND RESTAURBNTS

CLOSE TO AMENINITIES AND RESTAURBNTS

10

Robert

14 de jan. de 2024

·

A estadia foi de 1 noite

Met up with friends here for a night out. Lovely hotel in a great location. Been here a number of times now. Highly recommend

Met up with friends here for a night out. Lovely hotel in a great location. Been here a number of times now. Highly recommend

10

Michael

19 de mai. de 2024

·

A estadia foi de 2 noites

Great property in the heart of London. Close by to key sights and Michelin rated restaurants. The hotel itself is also top notch, starting with the Executive Lounge. Service was also great. Expensive relative to other options but if higher budget, it is worth the money for sure.

Great property in the heart of London. Close by to key sights and Michelin rated restaurants. The hotel itself is also top notch, starting with the Executive Lounge. Service was also great. Expensive relative to other options but if higher budget, it is worth the money for sure.

10

Rizwan

21 de mai. de 2025

·

A estadia foi de 6 noites

JW Marriott Grosvenor House London is located in central London with an excellent location. Both the hotel and the service were phenomenal.

JW Marriott Grosvenor House London is located in central London with an excellent location. Both the hotel and the service were phenomenal.

10

Teguh

24 de set. de 2024

·

A estadia foi de 4 noites

Good hotel on the skirt of Mayfair, require a bit of walking to the center of the action.

Good hotel on the skirt of Mayfair, require a bit of walking to the center of the action.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã e o serviço de quarto recebem elogios, e o bar JW Steakhouse é mencionado. As preocupações incluem variedade limitada no café da manhã, má qualidade/custo-benefício do café da manhã no quarto, opções pouco claras e um avistamento relatado de rato no restaurante.

Avaliações dos hóspedes relacionadas

6

Daniel

24 de set. de 2024

·

A estadia foi de 1 noite

The check in process took quite a while and the poor gentleman did not explain why. He just kept disappearing. Breakfast in the room was awful. There is no other way to describe it and we paid £100 for it on top of the £700 + room fee. The room is corporate comfortable, not particularly stylish for the 5 stars but also understand the conference facilities make it corporate The young lady that left the breakfast giggled as she was in the room walking away toward the door. It made us feel very uncomfortable. We would not stay here again. It was not worth the money and the service was poor. The hotel was convenient but given that the hotel awards were taking place you would have expected better management of hoteliers and restauranteurs. The lady checking us out was lovely and much more efficient and warm.

The check in process took quite a while and the poor gentleman did not explain why. He just kept disappearing. Breakfast in the room was awful. There is no other way to describe it and we paid £100 for it on top of the £700 + room fee. The room is corporate comfortable, not particularly stylish for the 5 stars but also understand the conference facilities make it corporate The young lady that left the breakfast giggled as she was in the room walking away toward the door. It made us feel very uncomfortable. We would not stay here again. It was not worth the money and the service was poor. The hotel was convenient but given that the hotel awards were taking place you would have expected better management of hoteliers and restauranteurs. The lady checking us out was lovely and much more efficient and warm.

6

Redferd

25 de jan. de 2024

·

A estadia foi de 1 noite

On arriving we were very impressed with the hotel, staff and room. However the experience in the restaurant was not as expected. There was a mouse in the restaurant and we did inform staff but were told that it hadn’t been in the kitchen but the staff were unaware of it being in the restaurant. There was an apology but no offer of of a drink or discount for helping them locate the mouse. Just being assured it had not been in the kitchen when we alerted them to it. Also the breakfast was not part of the room rate, even coffee and orange juice was lot included. This was not made clear, we liked the al cater menu and don’t mind paying for that but the continental and coffee, juice should have been included in room price. The executive lounge was very good and recommend that part. Overall for the price of the room I have had better experience and wouldn’t recommend.

On arriving we were very impressed with the hotel, staff and room. However the experience in the restaurant was not as expected. There was a mouse in the restaurant and we did inform staff but were told that it hadn’t been in the kitchen but the staff were unaware of it being in the restaurant. There was an apology but no offer of of a drink or discount for helping them locate the mouse. Just being assured it had not been in the kitchen when we alerted them to it. Also the breakfast was not part of the room rate, even coffee and orange juice was lot included. This was not made clear, we liked the al cater menu and don’t mind paying for that but the continental and coffee, juice should have been included in room price. The executive lounge was very good and recommend that part. Overall for the price of the room I have had better experience and wouldn’t recommend.

10

jayne

9 de fev. de 2024

·

A estadia foi de 1 noite

It was amazing as always ! I was asked before the trip if it was any celebration and said was for my 65th birthday. We were upgraded to a lovely suite and when returned later in the day found we had been gifted a lovely chocolate Grover dog shaped cake with a card wishing me a happy birthday. The executive room for breakfast as always was good and enjoyed a chilled evening with complimentary wine! Already planning when to return for our next trip

It was amazing as always ! I was asked before the trip if it was any celebration and said was for my 65th birthday. We were upgraded to a lovely suite and when returned later in the day found we had been gifted a lovely chocolate Grover dog shaped cake with a card wishing me a happy birthday. The executive room for breakfast as always was good and enjoyed a chilled evening with complimentary wine! Already planning when to return for our next trip

6

Vanessa

5 de jan. de 2025

·

A estadia foi de 1 noite

Very dull room, with old fashioned furnishings feeling more like 3 or 4 star. Hard bed, cold marble floor in bathroom (no underfloor heating) towels covered heated towel rail so essentially bathroom not heated. Couldn’t connect tv/device. On the plus side, fabulous breakfast.

Very dull room, with old fashioned furnishings feeling more like 3 or 4 star. Hard bed, cold marble floor in bathroom (no underfloor heating) towels covered heated towel rail so essentially bathroom not heated. Couldn’t connect tv/device. On the plus side, fabulous breakfast.

8

Ellin

9 de ago. de 2023

·

A estadia foi de 5 noites

Maitre’d in the restaurant lounge was spectacular. He accommodates every request. Very professional.

Maitre’d in the restaurant lounge was spectacular. He accommodates every request. Very professional.

2

Daniel

27 de set. de 2025

·

A estadia foi de 1 noite

For one of Londons best hotels, they have a major rat problem. Attended an event in the huge hall downstairs, after dinner once the lights were on we saw at least a dozen rats running around darting under the tables where the table cloths meet the floor. I am glad we never saw them in the dark! I must add, I skipped breakfast!

For one of Londons best hotels, they have a major rat problem. Attended an event in the huge hall downstairs, after dinner once the lights were on we saw at least a dozen rats running around darting under the tables where the table cloths meet the floor. I am glad we never saw them in the dark! I must add, I skipped breakfast!

10

Adam

17 de nov. de 2025

·

A estadia foi de 1 noite

Clean room, great service all round. Especially Jacob at the JW steakhouse bar and Ellie checking out. Was able to check in early as well which was amazing!

Clean room, great service all round. Especially Jacob at the JW steakhouse bar and Ellie checking out. Was able to check in early as well which was amazing!

8

Rose

18 de dez. de 2024

·

A estadia foi de 1 noite

Loved the hotel. Breakfast wasn’t much choice though

Loved the hotel. Breakfast wasn’t much choice though

10

justin

7 de jul. de 2023

·

A estadia foi de 1 noite

Amazing stay at The Marriott, staff helpful and friendly, great location, excellent rooms and room service

Amazing stay at The Marriott, staff helpful and friendly, great location, excellent rooms and room service

10

Eugenio

25 de fev. de 2024

·

A estadia foi de 3 noites

Excellent staff, service, food and very comfortable.

Excellent staff, service, food and very comfortable.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

8

Edgard

23 de out. de 2024

·

A estadia foi de 5 noites

Hotel bem localizado, porém, o ar condicionado do quarto era extremamente barulhento e a limpeza pecou um pouco.

Hotel bem localizado, porém, o ar condicionado do quarto era extremamente barulhento e a limpeza pecou um pouco.

10

Anders

25 de jul. de 2026

·

A estadia foi de 5 noites

Very nice hotel. Super location

Very nice hotel. Super location

10

Jeremy

24 de jul. de 2026

·

A estadia foi de 1 noite

Incredible hotel. Best bourbon bar ever. Highly recommended!

Incredible hotel. Best bourbon bar ever. Highly recommended!

10

Sonia

15 de jul. de 2026

·

A estadia foi de 1 noite

Staff went above and beyond. Evelyn on the desk was so helpful. Lovely relaxed atmosphere but classy hotel.

Staff went above and beyond. Evelyn on the desk was so helpful. Lovely relaxed atmosphere but classy hotel.

10

Marlene

1 de jun. de 2026

·

A estadia foi de 3 noites

Wonderful hotel, location, restaurants and staff! We thoroughly enjoyed our vacation. Thank you!!

Wonderful hotel, location, restaurants and staff! We thoroughly enjoyed our vacation. Thank you!!

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 23:59

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5 $785
6	7 $549	8 $549	9 $728	10 $2.146	11 $690	12 $1.866
13 $531	14 $713	15 $719	16 $725	17	18 $922	19 $2.333
20 $521	21 $721	22	23	24 $701	25 $508	26 $510
27 $521	28 $515	29 $543	30 $622

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito, cartões de débito, pagamentos através de dispositivos móveis e numerário
É possível efetuar transações sem numerário
O alojamento não pode garantir quartos sem ruído
O alojamento dispõe dos seguintes elementos de segurança: extintor e detetor de fumo.
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

O alojamento permite a estadia grátis de até 2 crianças com idade igual ou inferior a 11 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.

O estacionamento está sujeito a restrições de altura dos veículos.

Disponibilização de opções de pagamento sem numerário em todas as transações e acesso aos quartos através de dispositivo móvel.
O alojamento disponibiliza check-in sem contacto e check-out sem contacto.

Tarifa de pequeno-almoço continental: 35 GBP por pessoa (valor aproximado)
Tarifa de estacionamento com motorista: 60 GBP por dia
Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
Cama desdobrável: 80.0 GBP por noite
Taxa de serviço: 5 %

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.