Baymont by Wyndham Amarillo East

Staff member I encountered was excellent. Room was okay. I’m glad it was just one night.

A little bit older property that they take good care of. The staff were all very nice.

I found this hotel to be dumpy, and our room was not as clean as I would’ve liked. The sheets were also scratchy When we first tried checking in, I asked the person behind the desk to please keep my credit card low because I was able to read the number on the back and she just argued with me that she would never put my credit card information at risk. I tried to tell her she wouldn’t intentionally. And she said she wouldn’t. But the same time if people can read my credit card number than she is putting my credit information at risk whether she realizes it or not. Instead of arguing with me over this, she should’ve just held my credit card lower. We had a very long wait before we could check in, which tells you that the room had multiple people in it. If we would’ve arrived an hour earlier, we would’ve left and gone elsewhere. I cannot recommend this place at all.

This place is old and filthy

This property was one of the poorest examples of a hotel that we can stay at in a long time. (my wife called it a “dump.” The facility is old outdated and in horrible condition. We booked a room and were told when we arrived. It was on the second floor, and there was no elevator. When we turned on the water in the bathroom, the pipes sounded like a jackhammer was going off. This wasn’t just our room. It was nearby rooms as well. There was a dog barking in the hotel that woke us up in the middle of the night. The microwave in the room didn’t work properly. Everything in the room was old and shabby. Even the walls had places that looked like they had suffered severe water damage and has never been repaired. It is also understaffed at the front desk so you have to wait long while before you can check in or out. Basically, we will never stay here again and would encourage everyone to avoid it