Holiday Inn Northampton West M1, Jct 16 by IHG

Good value clean hotel . Friendly front desk .

Quick welcoming check in. Plenty of on site parking. Comfy room. Everything worked ok. Gave my feedback to the reception manager when I checked out this morning.

Very good, clean, staff friendly. Had abit of disappointment aroubd the food but that was a minor, it was sorted quickly. Would stay again.

Booked this near motorway hotel to break up an overnight trip. Room fully paid in advance. Arrived at 1am to be told it was overbooked, and we and our family of 4 would need to find somewhere else. Receptionist was apologetic and helpful, but it took 30 mins to locate another room a further 50 minutes drive away. We then had to pay again for this and will now have to negotiate a refund of our prepaid room. No attempt was made to contact us beforehand to warn us there was an issue.

Good for family stay