Fairfield Inn & Suites by Marriott Albany Airport

Everything was perfect except for the nont working elevators.

Close to the airport, great having the shuttle, friendly, helpful staff

Fitness center and indoor pool were nicer than most. Breakfast had some more creative options than many chains. Decor is modern but deadly dull, zero style.

This is a great hotel, clean, well managed - free breakfast, nice pool and gym, nice parking lot. Have stayed here before and will again, the only problem I had was our room was close to wear house keeping was gathered in the am and thy were LOUD when I was trying to sleep.

The pool was great! My kids really enjoyed themselves! Very clean and everyone was very nice.

Elevator out of service. Front desk did rearrange things to give us a room on the 1st floor. (Husband would have nnever made it climbing the stairs.

I am not clear why....maybe staffing issues or supply/demand but the airport transportation (I also understand it could be a 3rd party taking care of it) should be a little more accommodating and available. We had to wait 25 min at the airport.

We were extremely disappointed to find when we arrived there was no shuttle service to and from the the airport, until 7am. Our flight was 5:45am. Which was why we pick that hotel for this specific service as we were heading to North Carolina the next morning. It added an enormous amount of stress on us scrambling to find service and where to park our vehicle while we were gone. We ended up just parking in the Airport parking which cost us an extra $112.00!!! So not happy one bit! We got robbed big time for a service we so desperately needed!!! It was not stated clearly about this in any of the info on your page. We would like a discount/refund for that shuttle service that we did not receive!! Absolutely terrible experience!!

Good airport access. Property is well kept and very clean. Elevator was broken during our stay, alas.

Staff helped with my luggage. Great room key. Breakfast was excellent. Shuttle to airport was perfect…also helped with luggage.

Terrible septic odor in room and hall. Debris in elevator was on floor for 3 days, no one vacuumed. Roach in lobby area not far from food.

Room was spotless. Check in girl lashawna was fabulous. Pool area was clean. Breakfast was good.

Room was very clean, breakfast was great, coffee was excellent. Very nice place, clean and safe

quite a lovely surprise, the property was new, in terrific shape, rooms were comfortable, bathroom, unlike many hotels, was immaculate and bright. breakfast was better than expected and the staff were very accommodating

Checked in late and was greeted nicely. Room was clean and comfortable. Shower was great and sink/counter area was bright. Bed was a little stiff but still slept good. Breakfast was the usual but fresh and clean.

Had to kill a cockroach in dining area. Coffee stain on sheets .

The property was very clean and our 2 queen bed room was HUGE! The door locks are updated to the newest technology so we didn’t have any door glitches. The pool was just the right temperature. Staff was quite friendly and made us feel at home.

When we checked into our room we found an unwelcome surprise in the toilet. A bowel movement had not been flushed and we could only conclude the bathroom was not thoroughly cleaned. We reported it and were given a new room. Reading light did not work. Breakfast omelet was cold. Apparently they were short staffed so somebody else had to fill in in getting the breakfast ready. In spite of the issue with the first room we found that the second room was nice.

Very clean properly and convenient location

Above expectations. Updated & Clean.

The room was clean however the air conditioning unit was very loud when it clicked on throughout the night.

I've stayed at many Marriott properties but this Fairfield Inn ranks near the bottom of the list. My room was warm, had limited options on the AC unit, and had a persistent annoying green flashing light on a fire sensor, Not great.

Clean, spacious rooms w fridge and microwave

Room is clean and well maintained. The ventilation and mechanical equipment extremely noisy. Not suitable for light sleepers as this property is extremely noisy.

Fitness center and indoor pool were nicer than most. Breakfast had some more creative options than many chains. Decor is modern but deadly dull, zero style.

Our room was clean, comfortable and quiet! Everything we were looking for and we will definitely stay here again! Very convenient to tons of shopping and food.

Took a first floor room bc the elevator was out. One bed side lamp did not work. Clock alarm went off pre set from last guest. Best part was location.

Nicely appointed and comfortable. Our King room was spacious and very clean. Mini fridge and microwave spotless and good coffeemaker feature with safe handling in place.

Breakfast food was exceptional quality and a variety of choices. King Suite Room and bathroom counter space was smaller than expected but comfortable and clean.

Very spacious

I want to thank Bre, the front desk attendant who made our stay extra enjoyable. She was very flexible with our ongoing travel needs and was the definition of hospitable. She went above and beyond to make sure we were taken care of. The complimentary breakfast was excellent and I enjoyed the personal touches that we received when we entered the suite itself. 5 stars!

The property was clean, great staff that had pride in their work and Cared about the customer. Matt, airport shuttle guy and maintenance guy was fantastic. Very kind and caring guy. The rental car company had messed up My rental and I had to go back to the airport at 10. Pm. Hours after the fact. Matt took me in the shuttle and waited until my problem Was resolved. Just a great group. The breakfast staff was very friendly too. Very nice stay.

Vanessa was wonderful. We paid for a king and pull out. We were not given that at first but she made it happen. Very kind and took care of us, and fast.

Great service from staff

Never Again ! This was our 3rd stay at this hotel. This time, we had a problem with our booking made for 4 adults through Expedia, as the room booked said it was for 4 people but in reality, it was only for 3. So, we went back to reception to advise them of the problem and asking if it was possible to have a room for 4. We showed our reservation, which clearly stated it was 4 adults on it and the receptionist response was really rude. (We didn't catch her name, but she had very thick false eyelashes). She laughed at us and told us that it was not her problem and got up to leave the front desk. So, we insisted and asked her again for another room. She started laughing at us again, began insulting us with rage and arms in the air and threatened to cancel our reservation. She also accused us of shouting, which was not true, we were just unhappy with her very bad attitude. Besides, another employee who was there the whole time, came to our defense and tried to calm her down. The receptionist was rude, had a bad attitude and was very unprofessional. This kind of person should never work with customers. Unfortunately, we also spoke today with the management of the hotel (Claudia) about the matter, but the discussion turned out to be disappointing, because they only blame Expedia and do not apologize for the rudeness of their employee towards the customers. For these reasons and other noise issues during the night, we will never return to this hotel again.

Perfect quick stay for a solo medical trip. Everyone was genuinely kind, courteous, professional and went out of their way to ensure I was well cared for. I’d go back in a hot minute and enjoy this perfectly located jewel!

Great property but the front desk needs some personality.

The front desk worker was very friendly. He offered us bottles of water at check in and was overall bet wonderful.

I was there for business the same time as the Belmont Stakes. Even though it was busy the staff kept up and my stay was pleasant.

The manager at the front desk was extremely rude and didn’t allow us to check in until 2:40 am. My room was booked for 12pm Saturday and I wasn’t allowed to check in until 2:40am.

the property is clean and located in a safe area

This hotel is convenient if you are looking to get to the airport quickly. It was clean and the service was good.

It was centrally located

Great hotel, clean rooms, and friendly staff. Located semi-close to airport, but rooms were quite.

Close to Highway & airport

We were at the hotel for a short time. It was very clean and convenient to bunches of restaurants and shops.

Great location close to shopping center and restaurants!!

Nice and quiet tucked away off a main road so it conveniently located to alot of resturants in the area. Plenty of parking

Very clean properly and convenient location

In town to attend friend 70th birthday party. Room was spacious and clean. Breakfast was good and always refreshed. Front desk was friendly and helpful. Location had many good restaurants nearby.

Great location for a family weekend. The breakfast was more than we expected for a continental breakfast

It was a good stay. We needed a restful overnight stay and that is what we got. The breakfast was good. I do think there should be more than one coffee decanter. It was empty on our way out. I could not get a refill, but I guess that was fine.

Room was very clean, breakfast was great, coffee was excellent. Very nice place, clean and safe

The property was neat and clean. Staff was very accommodating. Breakfast was very disappointing. Hot food options were empty as well as the coffee canister. Staff did not monitor or refill in a timely manner.

The breakfast had good variety. The staff did not refill or clean up much during the 3 hrs breakfast was served.

Staff was friendly and room was clean & comfortable. The kids loved the pool; I was impressed with the large-screen TV. The complimentary breakfast had some unusual items (apple-filled pancakes, croissant breakfast sandwiches, cheese omelets). Good value for the cost and excellent customer service. This will be my Albany "go-to" motel.

Nice layout and clean rooms. Easy check-in and check-out. The only downside was that breakfast did not have hot vegetarian options.

Appreciated being able to use their washer/dryer during our cold rainy sports tournament weekend. Their hot breakfast bar was also very good!

Great breakfast

Breakfast was not warm. Also, coffee was empty.