Hampton Inn Richfield

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Everything was perfect except for when we came to our room after a long day at a dance competition no one cleaned our room and I got sad so it was hard but overall stay really good

The 2 nd floor we stayed on smelled like a wet dog. The bed was broke and the bathroom Dan stated on. We couldn’t shut it off. The elevator was broke. They did offer to give us a refund for our room when we checked in because of the broken elevator. But we knew all the other hotels would be booked. The girl at the front desk was really nice and the breakfast was fine.

The room was definitely in need of maintenance, bed lumpy, pillows horrible and carpet dirty. Breakfast was excellent with great choices. Staff was friendly and did make an effort to be friendly and accommodating. The elevator was broken making it hard on all who definitely needed it, there was never an offer to help or additional staff to help those who had difficulty with the stairs. Big mistake on the management for this. The work out room was small and smelled like a locker room. Grounds were clean and well taken care of. Not sure I would choose it again