Seven Dreams A Pramana Experience

Mint villas with amazing service.

We went on a round trip (Bali, Gili Islands, Nusa Penida). Compared to other hotels, this one was clearly overpriced with poor service and untrained staff. The price-performance ratio is terrible for the supposed hotel class. Service/Dinner: Staff appear disoriented; no one knows what to do. You wait ages for your food, which then arrives cold. It’s overpriced and not up to standard. Tables are inconsistently set, some with dirty cloths. Sparkling water is served in unsealed bottles – unacceptable. Staff shuffle around in sneakers, serve once, then disappear. The bill is only brought after repeated requests. Rooms: New, but with construction issues (e.g. loose shower fittings). Glasses and cups were dirty upon arrival. Used slippers in the closet – absolutely unhygienic. Booked Tour: A very poor experience: we were placed in an old car with no seatbelts or safety standards. The driver ignored our concerns and admitted to being tired – we felt extremely unsafe. In other hotels, we had modern and safe vehicles. Transfer: Transfer to/from the harbor worked smoothly, though the cars were dirty – but at least had seatbelts. Breakfast & Grounds: Breakfast was very good – wide selection and good quality. The grounds are nicely designed.

Beautiful place will go back. Transport is bit of an issue to go for short journeys might be worth hiring a scooter or car but it’s very peaceful and tropical.

What a wondeful place to be! Arriving at Seven Dreams - A Pranama Experience was like arriving at Paradise. The staff is simply amazing. During our entire stay they did their absolute best to make us feel comfortable and at home. When our son got sick everyone was very attentive and displayed genuine care and concern. The service could not be better. The rooms are lovely and very clean and comfortable. The gardens are very pretty and the swimming pool is big. The beach right outside the hotel offers great possibilities for snorkeling, we very much enjoyed doing this and we saw sea turtles and amazing fish each time. The food and beverages are delicious and sometimes the hotel organizes very fun and entertaining dinner events. We came back home with a lot of warm and happy memories from this place. The only thing that bothered us was that the staff started playing music at the restaurant really early. Also, there were limited sunbeds by the pool and some guests placed private items on them only to return several hours later. This made it impossible for other guests to use them. In our opinion the hotel should introduce a rule to prevent this from happening.

The location of Seven Dreams Hotel is absolutely stunning, the views are breathtaking, and the setting has so much potential. However, the overall experience of the resort fell short of expectations. Going on vacation and staying at a resort should be about the full experience, not just a beautiful villa and great surroundings, but also excellent service, food, and atmosphere. Unfortunately, the hotel itself needs significant improvement. The staff clearly need more training in service, and the restaurant really requires a new chef who can match the high prices with equally high quality. While the food was presented OK, the taste was consistently lacking, everything we tried was very average and, sadly, quite bland. For a resort that doesn’t have nearby dining options, this made our stay feel limited and disappointing, especially considering the cost. That said, a big shoutout to Alid, who truly did his best to make our stay more pleasant. Despite the resort being understaffed, he went above and beyond to help, and his efforts didn’t go unnoticed. This place has great potential, but it needs work to become the full dream experience it promises!