Wind Creek Southland Casino and Hotel
From
196 USD
a notte
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From
196 USD
a notte
Informazioni su questa struttura
Lasciati coccolare presso la spa, dove ti attendono massaggi e trattamenti per il corpo. Sfida la sorte al casinò oppure scegli uno dei servizi ricreativi disponibili, che includono una vasca idromassaggio o una palestra aperta giorno e not...
Servizi
Lasciati coccolare presso la spa, dove ti attendono massaggi e trattamenti per il corpo. Sfida la sorte al casinò oppure scegli uno dei servizi ricreativi disponibili, che includono una vasca idromassaggio o una palestra aperta giorno e notte. Questo resort in stile Art Déco dispone, inoltre, di il Wi-Fi gratuito, negozi di articoli da regalo/edicole e servizi per matrimoni.
Servizi per le aziende
Potrai usufruire di un pratico servizio di lavanderia e lavaggio a secco, una reception aperta 24 ore su 24 e deposito bagagli. Un resort offre 6 sale riunioni disponibili per eventi. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Mangia un boccone da Alto, uno dei numerosi punti dove mangiare, che comprendono 8 ristoranti e un bar/caffetteria presso un resort. Rilassati con un drink rinfrescante! Troverai 4 bar/lounge.
Camere
Soggiorna in una delle 255 camere della struttura, complete di TV LED. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali in digitale è l'ideale per concedersi un po' di svago. I comfort includono casseforti, scrivanie e telefoni con chiamate urbane gratuite.
Posizione
Soggiornando a Hazel Crest (East Hazel Crest), in Wind Creek Southland Casino and Hotel ti troverai a meno di un quarto d'ora di auto da Ravisloe Country Club e da Centro Convegni di Tinley Park. Questo resort con casinò dista 18,6 km da Credit Union 1 Amphitheatre e 35,3 km da Indiana Dunes National Lakeshore.
Nelle vicinanze
Ravisloe Country Club(2.7 miglia)
Biblioteca pubblica di Harvey(3.1 miglia)
Harvey Community Center(3.4 miglia)
South Holland Village Hall(3.4 miglia)
Oak Hill Park(3.5 miglia)
Ingalls Memorial Hospital(3.8 miglia)
Veterans Memorial Park(3.8 miglia)
Lansing Square Shopping Center(4.7 miglia)
Advocate South Suburban Hospital(4.8 miglia)
Lan-Oak Park(4.9 miglia)
Coyote Run Golf Course(4.9 miglia)
Franciscan St. James Health - Chicago Heights(5.2 miglia)
River Oaks Center(5.8 miglia)
Joe Louis Residence(6 miglia)
Franciscan St. James Health - Olympia Fields(6.8 miglia)
Aeroporto di Chicago Midway (MDW)(31.8 miglia)
Chicago O'Hare International Airport (ORD)(41.7 miglia)
Casinò
Servizio lavanderia
Sale riunioni
Deposito bagagli
Zona fumatori
Distributori automatici
Posizione
17300 S Halsted St, East Hazel Crest, Illinois, Stati Uniti d'America
Ravisloe Country Club (2.7 miglia)
Biblioteca pubblica di Harvey (3.1 miglia)
Harvey Community Center (3.4 miglia)
South Holland Village Hall (3.4 miglia)
Oak Hill Park (3.5 miglia)
Ingalls Memorial Hospital (3.8 miglia)
Recensioni degli ospiti
9.5
Eccezionale
Sulla base di 661 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Al Wind Creek Southland Casino and Hotel, gli ospiti apprezzano costantemente le camere nuove e moderne e la pulizia generale, insieme a un servizio professionale e cordiale, godendo al contempo del casinò in loco e delle numerose opzioni di ristorazione, che lo rendono una base confortevole e raffinata per brevi soggiorni.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Al Wind Creek Southland Casino and Hotel, gli ospiti apprezzano costantemente le camere nuove e moderne e la pulizia generale, insieme a un servizio professionale e cordiale, godendo al contempo del casinò in loco e delle numerose opzioni di ristorazione, che lo rendono una base confortevole e raffinata per brevi soggiorni.
Anche i servizi ricevono un forte feedback: una spa ben recensita, un'ampia vasca idromassaggio e una piscina, ascensori sicuri e un comodo parcheggio coperto, anche se alcuni hanno trovato gli ascensori confusi, la piscina non riscaldata, il servizio di valet lento o costoso e i percorsi del parcheggio poco chiari. La qualità e la varietà del cibo ricevono frequenti complimenti – dalla steakhouse e Alto al buffet e al food court – mitigati da occasionali lamentele sui prezzi elevati, il servizio notturno lento e la mancanza di colazione inclusa. Alcuni ospiti hanno segnalato problemi con le fatture o con le trattenute incidentali, sporadiche interruzioni nella comunicazione al check-in o riguardo ai braccialetti per la piscina, illuminazione fioca nella stanza o letti bassi, e odore di fumo vicino al casinò. Aspettatevi un soggiorno elegante e orientato al servizio, con un'atmosfera vivace e una solida offerta gastronomica.
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Servizi
Spa ben recensita, oltre a un'ampia vasca idromassaggio e una piscina (non riscaldata). Gli ascensori sicuri e il comodo parcheggio coperto sono apprezzati, ma il servizio di valet può essere lento o a pagamento, la navigazione degli ascensori e i percorsi del parcheggio possono confondere alcuni e il casinò può sembrare affollato ad alcuni giocatori.
Recensioni degli ospiti correlate
10
Anthony
29 set 2025
·
Soggiorno di 1 notte
Clean room ,Staff , Spa , Parking
Clean room ,Staff , Spa , Parking
10
Mike
28 lug 2025
·
Soggiorno di 1 notte
We really enjoyed our stay. The standard king room was great, awesome TV and bathroom. We wished we were there longer! The pool looked great although we didnt have time to try it. The buffet was amazing for dinner so many options made fresh to order, i would have eat there all week! However the cafe that was open late needed some staffing help. People complaining that they couldnt take their breaks, cooks about to fall asleep and a manager chilling on his laptop while theres a big line of people. Our burgers had been sitting in a warmer and the fries were also cold. When approaching there were people right outside the entrance smoking weed which was an unfortunate experience for my wife and I. Then once inside the lobby we were greeted with a dusty mercedes and the air quality of 1970's vegas. THICK with smoke. not sure where it was coming from but it absolutely ruined our outfits. We smuggled new clothes back out to our SUV and changed in the parking lot for the evening to avoid having that awful smell on our clothes for the nights activities. Lastly, we were told by our check in assistant to call down in the morning and tell the front desk that we wanted a late check out, so we could have brunch and see the pool. when we did that we were told that we could not do late check out. so that was disappointing. The elevator hall call is confusing and kinda clunky. not my favorite. its nice to keep casino guests from wandering onto hotel guest floors but that didnt work.
We really enjoyed our stay. The standard king room was great, awesome TV and bathroom. We wished we were there longer! The pool looked great although we didnt have time to try it. The buffet was amazing for dinner so many options made fresh to order, i would have eat there all week! However the cafe that was open late needed some staffing help. People complaining that they couldnt take their breaks, cooks about to fall asleep and a manager chilling on his laptop while theres a big line of people. Our burgers had been sitting in a warmer and the fries were also cold. When approaching there were people right outside the entrance smoking weed which was an unfortunate experience for my wife and I. Then once inside the lobby we were greeted with a dusty mercedes and the air quality of 1970's vegas. THICK with smoke. not sure where it was coming from but it absolutely ruined our outfits. We smuggled new clothes back out to our SUV and changed in the parking lot for the evening to avoid having that awful smell on our clothes for the nights activities. Lastly, we were told by our check in assistant to call down in the morning and tell the front desk that we wanted a late check out, so we could have brunch and see the pool. when we did that we were told that we could not do late check out. so that was disappointing. The elevator hall call is confusing and kinda clunky. not my favorite. its nice to keep casino guests from wandering onto hotel guest floors but that didnt work.
8
Mary
3 ott 2025
·
Soggiorno di 3 notti
The room was clean. There were some minor issues with the lights. Turn switch broken on side bed light and lamp by couch. Timothy who checked us in did not provide information on how to use the elevator to get to our room. Nor ask if we will be visiting the pool for wrist band. Another rep showed us along with other guest how to access out room via elevator. Timothy didn't even ask if this was our first visit.
The room was clean. There were some minor issues with the lights. Turn switch broken on side bed light and lamp by couch. Timothy who checked us in did not provide information on how to use the elevator to get to our room. Nor ask if we will be visiting the pool for wrist band. Another rep showed us along with other guest how to access out room via elevator. Timothy didn't even ask if this was our first visit.
10
Cicily
1 lug 2025
·
Soggiorno di 1 notte
There are lights in the garage to make finding a parking spot with ease. Red light means parking is full and green light of course means a spot is open to park.
There are lights in the garage to make finding a parking spot with ease. Red light means parking is full and green light of course means a spot is open to park.
10
Syrena
15 lug 2025
·
Soggiorno di 2 notti
Had a great time❣️. Close to home & love the area! Spa was booked, so get appointments early. No, day pass to just use amenities (Boooo…they need to fix that)….The pool is not heated…boooo!!…Parking is a lil confusing, so drive carefully (they need to fix that)….Husbae enjoyed the slots$$$…room was cozy & great view…everything is new & nice!!!….Steak house was delicious!!! And the ENTIRE STAFF was kind, friendly, concerned, & just exemplary service (rare find these days)… 10 out of 10!!
Had a great time❣️. Close to home & love the area! Spa was booked, so get appointments early. No, day pass to just use amenities (Boooo…they need to fix that)….The pool is not heated…boooo!!…Parking is a lil confusing, so drive carefully (they need to fix that)….Husbae enjoyed the slots$$$…room was cozy & great view…everything is new & nice!!!….Steak house was delicious!!! And the ENTIRE STAFF was kind, friendly, concerned, & just exemplary service (rare find these days)… 10 out of 10!!
10
Gamaliel
11 ott 2025
·
Soggiorno di 1 notte
Brand new hotel, very nice and comfortable. Check in & out was fast. Elevator system made you feel really secure and the jacuzzi is huge. Will be back as soon as I can.
Brand new hotel, very nice and comfortable. Check in & out was fast. Elevator system made you feel really secure and the jacuzzi is huge. Will be back as soon as I can.
10
Christopher
20 lug 2025
·
Soggiorno di 1 notte
I didn’t like the parking in the garage or facility plus the valet parking was backed up.
I didn’t like the parking in the garage or facility plus the valet parking was backed up.
10
Zundra
10 nov 2025
·
Soggiorno di 3 notti
Clean room, great service, excellent spa
Clean room, great service, excellent spa
10
Calvin
4 nov 2025
·
Soggiorno di 2 notti
Hot tub was great. But the casino slots do really show too much action. Hardly any winning and bonus rounds. Wasnt too impressed with the slots.
Hot tub was great. But the casino slots do really show too much action. Hardly any winning and bonus rounds. Wasnt too impressed with the slots.
8
W E
28 dic 2025
·
Soggiorno di 1 notte
Spa only! It was 👍
Spa only! It was 👍
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Pulizia
Le recensioni evidenziano costantemente camere e aree comuni pulite e ben tenute. Alcuni hanno notato lievi carenze nella manutenzione o nell'approvvigionamento e occasionali odori di fumo vicino al casinò.
Recensioni degli ospiti correlate
10
Mike
28 lug 2025
·
Soggiorno di 1 notte
We really enjoyed our stay. The standard king room was great, awesome TV and bathroom. We wished we were there longer! The pool looked great although we didnt have time to try it. The buffet was amazing for dinner so many options made fresh to order, i would have eat there all week! However the cafe that was open late needed some staffing help. People complaining that they couldnt take their breaks, cooks about to fall asleep and a manager chilling on his laptop while theres a big line of people. Our burgers had been sitting in a warmer and the fries were also cold. When approaching there were people right outside the entrance smoking weed which was an unfortunate experience for my wife and I. Then once inside the lobby we were greeted with a dusty mercedes and the air quality of 1970's vegas. THICK with smoke. not sure where it was coming from but it absolutely ruined our outfits. We smuggled new clothes back out to our SUV and changed in the parking lot for the evening to avoid having that awful smell on our clothes for the nights activities. Lastly, we were told by our check in assistant to call down in the morning and tell the front desk that we wanted a late check out, so we could have brunch and see the pool. when we did that we were told that we could not do late check out. so that was disappointing. The elevator hall call is confusing and kinda clunky. not my favorite. its nice to keep casino guests from wandering onto hotel guest floors but that didnt work.
We really enjoyed our stay. The standard king room was great, awesome TV and bathroom. We wished we were there longer! The pool looked great although we didnt have time to try it. The buffet was amazing for dinner so many options made fresh to order, i would have eat there all week! However the cafe that was open late needed some staffing help. People complaining that they couldnt take their breaks, cooks about to fall asleep and a manager chilling on his laptop while theres a big line of people. Our burgers had been sitting in a warmer and the fries were also cold. When approaching there were people right outside the entrance smoking weed which was an unfortunate experience for my wife and I. Then once inside the lobby we were greeted with a dusty mercedes and the air quality of 1970's vegas. THICK with smoke. not sure where it was coming from but it absolutely ruined our outfits. We smuggled new clothes back out to our SUV and changed in the parking lot for the evening to avoid having that awful smell on our clothes for the nights activities. Lastly, we were told by our check in assistant to call down in the morning and tell the front desk that we wanted a late check out, so we could have brunch and see the pool. when we did that we were told that we could not do late check out. so that was disappointing. The elevator hall call is confusing and kinda clunky. not my favorite. its nice to keep casino guests from wandering onto hotel guest floors but that didnt work.
10
Elyse
20 dic 2025
·
Soggiorno di 1 notte
the room was clean and beautiful. The staff was pleasant and helpful. We enjoyed every minute of our visit.
the room was clean and beautiful. The staff was pleasant and helpful. We enjoyed every minute of our visit.
10
Candace
23 dic 2025
·
Soggiorno di 1 notte
The rooms were beautiful and clean! The staff was extremely friendly, welcoming and helpful. At check-in, Yaz, welcomed and wished us well and answered all of our questions. Miguel was our waiter at the steakhouse and provided excellent service, great recommendations and made sure we felt special. Even the staff cleaning on our floor were friendly and wished us best luck.
The rooms were beautiful and clean! The staff was extremely friendly, welcoming and helpful. At check-in, Yaz, welcomed and wished us well and answered all of our questions. Miguel was our waiter at the steakhouse and provided excellent service, great recommendations and made sure we felt special. Even the staff cleaning on our floor were friendly and wished us best luck.
10
Stacey
29 set 2025
·
Soggiorno di 1 notte
The Food Bazaar was excellent. The property is beautiful. Great clean new rooms.
The Food Bazaar was excellent. The property is beautiful. Great clean new rooms.
10
Maria
28 dic 2025
·
Soggiorno di 1 notte
Very upgraded, impeccably clean and quiet room! Tea, coffee and water was a great plus. Comfortable bed was the best coming late from family gathering. Unfortunately valet was full but parking lot walk isn't bad and easy access.
Very upgraded, impeccably clean and quiet room! Tea, coffee and water was a great plus. Comfortable bed was the best coming late from family gathering. Unfortunately valet was full but parking lot walk isn't bad and easy access.
10
Lisa
2 lug 2025
·
Soggiorno di 5 notti
The Wind Creek Southland Casino Hotel was a great stay. It was extremely clean, and the staff was professional, attentive and kind. We were greeted with smiles and cheerful greetings by everyone. I will definitely stay there again and recommend to all my friends and family.
The Wind Creek Southland Casino Hotel was a great stay. It was extremely clean, and the staff was professional, attentive and kind. We were greeted with smiles and cheerful greetings by everyone. I will definitely stay there again and recommend to all my friends and family.
10
Courtenay
20 giu 2025
·
Soggiorno di 2 notti
Everyone was very friendly. I felt safe staying their alone. The rooms and common area were clean and smelled wonderful. The buffet is great.
Everyone was very friendly. I felt safe staying their alone. The rooms and common area were clean and smelled wonderful. The buffet is great.
10
James
26 set 2025
·
Soggiorno di 1 notte
Everything is very well kept and the staff were very helpful
Everything is very well kept and the staff were very helpful
8
Meghan
8 giu 2025
·
Soggiorno di 1 notte
For a new property is already showing its wear and tear.
For a new property is already showing its wear and tear.
6
Thomas
22 mag 2025
·
Soggiorno di 1 notte
This is a nice brand-new casino hotel Southland Chicago. Do you like casino? This is a great trade-off. You are in business and like doing some sport, they do have fitness and pool. However, there is potential, the phone is missing in the area to report an issue after sport you don’t find a shower in the pool area, need to go to your room to wash off your sweat. Laundry must stay. There were heavy difficulties with opening the door to the pool area. I could enter the pool at one out of four occasions as they failed. At the one I succeeded It took half an hour to get someone opening the door, however, I was pleased out of the pool after two minutes as I did not wore a wristband, which nobody told me to have. For that reason and a not fully cleaned and stuffed room on the extended day I’m rating the service poor. Maybe a small element, but if you want to be 4* Hotel, this must be resolved. On my complaint reception the Hotel promised in writing they would fix the issue. Check yourself/or not. For all the rest very clean, modern and comfortable hotel.
This is a nice brand-new casino hotel Southland Chicago. Do you like casino? This is a great trade-off. You are in business and like doing some sport, they do have fitness and pool. However, there is potential, the phone is missing in the area to report an issue after sport you don’t find a shower in the pool area, need to go to your room to wash off your sweat. Laundry must stay. There were heavy difficulties with opening the door to the pool area. I could enter the pool at one out of four occasions as they failed. At the one I succeeded It took half an hour to get someone opening the door, however, I was pleased out of the pool after two minutes as I did not wore a wristband, which nobody told me to have. For that reason and a not fully cleaned and stuffed room on the extended day I’m rating the service poor. Maybe a small element, but if you want to be 4* Hotel, this must be resolved. On my complaint reception the Hotel promised in writing they would fix the issue. Check yourself/or not. For all the rest very clean, modern and comfortable hotel.
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Camere
Le camere sono moderne, silenziose e confortevoli, con un arredamento elegante, ampie docce e alcune viste eccellenti. Alcuni ospiti hanno menzionato illuminazione fioca, letti bassi o scomodi e piccoli problemi con gli accessori.
Recensioni degli ospiti correlate
10
Victoria
5 ago 2025
·
Soggiorno di 1 notte
Everything was clean amd spacipus the shower was amazing
Everything was clean amd spacipus the shower was amazing
8
Mary
3 ott 2025
·
Soggiorno di 3 notti
The room was clean. There were some minor issues with the lights. Turn switch broken on side bed light and lamp by couch. Timothy who checked us in did not provide information on how to use the elevator to get to our room. Nor ask if we will be visiting the pool for wrist band. Another rep showed us along with other guest how to access out room via elevator. Timothy didn't even ask if this was our first visit.
The room was clean. There were some minor issues with the lights. Turn switch broken on side bed light and lamp by couch. Timothy who checked us in did not provide information on how to use the elevator to get to our room. Nor ask if we will be visiting the pool for wrist band. Another rep showed us along with other guest how to access out room via elevator. Timothy didn't even ask if this was our first visit.
10
Arlisher
1 ago 2025
·
Soggiorno di 2 notti
My experience was awesome. The decor in the room was mid-mod! So spacious and pretty. Loved the tech features! The security of the result was cutting edge. Scan your key and be directed to an elevator! Spent a few hours and dollars in the casino. Fun! Didn't try the restaurant but definitely on my next trip. We will stay here again.
My experience was awesome. The decor in the room was mid-mod! So spacious and pretty. Loved the tech features! The security of the result was cutting edge. Scan your key and be directed to an elevator! Spent a few hours and dollars in the casino. Fun! Didn't try the restaurant but definitely on my next trip. We will stay here again.
10
Candace
23 dic 2025
·
Soggiorno di 1 notte
The rooms were beautiful and clean! The staff was extremely friendly, welcoming and helpful. At check-in, Yaz, welcomed and wished us well and answered all of our questions. Miguel was our waiter at the steakhouse and provided excellent service, great recommendations and made sure we felt special. Even the staff cleaning on our floor were friendly and wished us best luck.
The rooms were beautiful and clean! The staff was extremely friendly, welcoming and helpful. At check-in, Yaz, welcomed and wished us well and answered all of our questions. Miguel was our waiter at the steakhouse and provided excellent service, great recommendations and made sure we felt special. Even the staff cleaning on our floor were friendly and wished us best luck.
10
Jessica
23 set 2025
·
Soggiorno di 2 notti
We were traveling for a wedding. Casino decor was impressive- and staff was outstanding. Staff that we crossed paths with had a smile and were eager to help. Food service late night was slow at the one “grab and go” option on site. Beds were comfortable, rooms were gorgeous and clean… lighting was dim… if you have a few ladies trying to put on makeup, they’ll all have to do it in the bathroom mirror - the rooms were clean, trendy and gorgeous… but not well lit for getting ready! Bathrooms were 5/5. Overall - awesome.
We were traveling for a wedding. Casino decor was impressive- and staff was outstanding. Staff that we crossed paths with had a smile and were eager to help. Food service late night was slow at the one “grab and go” option on site. Beds were comfortable, rooms were gorgeous and clean… lighting was dim… if you have a few ladies trying to put on makeup, they’ll all have to do it in the bathroom mirror - the rooms were clean, trendy and gorgeous… but not well lit for getting ready! Bathrooms were 5/5. Overall - awesome.
8
Kesha
22 giu 2025
·
Soggiorno di 3 notti
The conveniece of the hotel was great. The only concern was the bed. The bed sits too low. The bathroom was nice. Buge shower and very hot water.
The conveniece of the hotel was great. The only concern was the bed. The bed sits too low. The bathroom was nice. Buge shower and very hot water.
10
Maria
28 dic 2025
·
Soggiorno di 1 notte
Very upgraded, impeccably clean and quiet room! Tea, coffee and water was a great plus. Comfortable bed was the best coming late from family gathering. Unfortunately valet was full but parking lot walk isn't bad and easy access.
Very upgraded, impeccably clean and quiet room! Tea, coffee and water was a great plus. Comfortable bed was the best coming late from family gathering. Unfortunately valet was full but parking lot walk isn't bad and easy access.
10
Gamaliel
11 ott 2025
·
Soggiorno di 1 notte
Brand new hotel, very nice and comfortable. Check in & out was fast. Elevator system made you feel really secure and the jacuzzi is huge. Will be back as soon as I can.
Brand new hotel, very nice and comfortable. Check in & out was fast. Elevator system made you feel really secure and the jacuzzi is huge. Will be back as soon as I can.
10
Jennifer
3 ago 2025
·
Soggiorno di 1 notte
15th floor. Excellent room. Bed was amazing. View was outstanding. Quiet and secure hotel. Excellent dining options.
15th floor. Excellent room. Bed was amazing. View was outstanding. Quiet and secure hotel. Excellent dining options.
8
Danielle
18 nov 2025
·
Soggiorno di 2 notti
The room and bathroom were beautiful. We had an amazing view. The check in process was pleasant and smooth but there could have been more information provided regarding how to navigate the elevators, the building, the services available in the hotel, etc. The person who checked us in didn't even tell us how to get to the elevators to get to the room. It was our first time staying there but they didn't ask. The bedding was clean, however it was very uncomfortable. Other than that it was a great stay and I would recommend this hotel.
The room and bathroom were beautiful. We had an amazing view. The check in process was pleasant and smooth but there could have been more information provided regarding how to navigate the elevators, the building, the services available in the hotel, etc. The person who checked us in didn't even tell us how to get to the elevators to get to the room. It was our first time staying there but they didn't ask. The bedding was clean, however it was very uncomfortable. Other than that it was a great stay and I would recommend this hotel.
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Servizio
Il personale è spesso descritto come cordiale, professionale e disponibile. Tuttavia, alcuni hanno segnalato lacune nella comunicazione al check-in (ascensore/braccialetti per la piscina), risultati incoerenti per il check-out anticipato/tardivo e contestazioni relative a fatture o trattenute incidentali.
Recensioni degli ospiti correlate
10
Eboni
7 dic 2025
·
Soggiorno di 2 notti
My husband and I stayed here for a birthday staycation and it was the best decision. The room was immaculate, the food at Alto was some of the best we’ve had, and the service was top tier! Tangela (whom checked us in) and Anastasia (whom checked us out) were some of the most polite and professional women I’ve encountered in a long time! We are already planning another visit here!
My husband and I stayed here for a birthday staycation and it was the best decision. The room was immaculate, the food at Alto was some of the best we’ve had, and the service was top tier! Tangela (whom checked us in) and Anastasia (whom checked us out) were some of the most polite and professional women I’ve encountered in a long time! We are already planning another visit here!
8
Mary
3 ott 2025
·
Soggiorno di 3 notti
The room was clean. There were some minor issues with the lights. Turn switch broken on side bed light and lamp by couch. Timothy who checked us in did not provide information on how to use the elevator to get to our room. Nor ask if we will be visiting the pool for wrist band. Another rep showed us along with other guest how to access out room via elevator. Timothy didn't even ask if this was our first visit.
The room was clean. There were some minor issues with the lights. Turn switch broken on side bed light and lamp by couch. Timothy who checked us in did not provide information on how to use the elevator to get to our room. Nor ask if we will be visiting the pool for wrist band. Another rep showed us along with other guest how to access out room via elevator. Timothy didn't even ask if this was our first visit.
10
Candace
23 dic 2025
·
Soggiorno di 1 notte
The rooms were beautiful and clean! The staff was extremely friendly, welcoming and helpful. At check-in, Yaz, welcomed and wished us well and answered all of our questions. Miguel was our waiter at the steakhouse and provided excellent service, great recommendations and made sure we felt special. Even the staff cleaning on our floor were friendly and wished us best luck.
The rooms were beautiful and clean! The staff was extremely friendly, welcoming and helpful. At check-in, Yaz, welcomed and wished us well and answered all of our questions. Miguel was our waiter at the steakhouse and provided excellent service, great recommendations and made sure we felt special. Even the staff cleaning on our floor were friendly and wished us best luck.
10
Bernell
5 dic 2025
·
Soggiorno di 2 notti
Rooms clean and the staff was so nice and accommodating
Rooms clean and the staff was so nice and accommodating
10
Mariah
25 mag 2025
·
Soggiorno di 1 notte
Check-in was a bit of a hassle as I was promised early check in, but then had to wait. Besides that, the room was stunning, exactly like the pictures. Bellmen were outstanding and the staff were all kind and accommodating. Will be returning!
Check-in was a bit of a hassle as I was promised early check in, but then had to wait. Besides that, the room was stunning, exactly like the pictures. Bellmen were outstanding and the staff were all kind and accommodating. Will be returning!
4
Jacquelyn
29 lug 2025
·
Soggiorno di 2 notti
I liked that the property is brand new and the hotel is very nice. I don't like that I have had to call them back twice to determine why I have been billed for charges that I did not make. This is a real problem. I still haven't resolved the return of the $100.00 per night incidental fee, and the additional $140.00 that they charged me on top of this for purchases/incidentals that I did not make. BEWARE -- make sure you get a copy of your bill at checkout and review it. The front desk was to email me mine, but it has never arrived, so I didn't know that I was charged until my credit card notification arrived hours later, too late as we were already well on our way out of town.
I liked that the property is brand new and the hotel is very nice. I don't like that I have had to call them back twice to determine why I have been billed for charges that I did not make. This is a real problem. I still haven't resolved the return of the $100.00 per night incidental fee, and the additional $140.00 that they charged me on top of this for purchases/incidentals that I did not make. BEWARE -- make sure you get a copy of your bill at checkout and review it. The front desk was to email me mine, but it has never arrived, so I didn't know that I was charged until my credit card notification arrived hours later, too late as we were already well on our way out of town.
10
Alisa
30 nov 2025
·
Soggiorno di 1 notte
The room was excellent. Loved the food and atmosphere. Staff very helpful and accommodating.
The room was excellent. Loved the food and atmosphere. Staff very helpful and accommodating.
10
Yolanda
15 nov 2025
·
Soggiorno di 3 notti
New, beautiful, clean hotel. The staff is courteous and professional. The service is top notch.
New, beautiful, clean hotel. The staff is courteous and professional. The service is top notch.
4
Navia
12 set 2025
·
Soggiorno di 2 notti
I would have given a higher rating however I was charged $300.00 cleaning fee and I DON'T SMOKE! I was told some sensor went off in my room and I had already left. Im discussing this with management as well as my credit card co. This was truly unfair and EXTREMELY upsetting. Im not rich and I don't have extra money to be held.
I would have given a higher rating however I was charged $300.00 cleaning fee and I DON'T SMOKE! I was told some sensor went off in my room and I had already left. Im discussing this with management as well as my credit card co. This was truly unfair and EXTREMELY upsetting. Im not rich and I don't have extra money to be held.
8
Danielle
18 nov 2025
·
Soggiorno di 2 notti
The room and bathroom were beautiful. We had an amazing view. The check in process was pleasant and smooth but there could have been more information provided regarding how to navigate the elevators, the building, the services available in the hotel, etc. The person who checked us in didn't even tell us how to get to the elevators to get to the room. It was our first time staying there but they didn't ask. The bedding was clean, however it was very uncomfortable. Other than that it was a great stay and I would recommend this hotel.
The room and bathroom were beautiful. We had an amazing view. The check in process was pleasant and smooth but there could have been more information provided regarding how to navigate the elevators, the building, the services available in the hotel, etc. The person who checked us in didn't even tell us how to get to the elevators to get to the room. It was our first time staying there but they didn't ask. The bedding was clean, however it was very uncomfortable. Other than that it was a great stay and I would recommend this hotel.
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Posizione
Posizione comoda appena fuori dalla I-94/90/80 e adatta per brevi soggiorni locali, con diversi riferimenti a soggiorni tranquilli e sicuri. Alcuni ospiti lo hanno utilizzato come base per eventi a Chicago, a circa 30-40 minuti di auto dall'United Center.
Recensioni degli ospiti correlate
10
Linda
22 lug 2025
·
Soggiorno di 3 notti
This property is fairly new, the room was excellent. Convenient location and the staff was top notch professional and very friendly.
This property is fairly new, the room was excellent. Convenient location and the staff was top notch professional and very friendly.
10
Mike
28 lug 2025
·
Soggiorno di 1 notte
We really enjoyed our stay. The standard king room was great, awesome TV and bathroom. We wished we were there longer! The pool looked great although we didnt have time to try it. The buffet was amazing for dinner so many options made fresh to order, i would have eat there all week! However the cafe that was open late needed some staffing help. People complaining that they couldnt take their breaks, cooks about to fall asleep and a manager chilling on his laptop while theres a big line of people. Our burgers had been sitting in a warmer and the fries were also cold. When approaching there were people right outside the entrance smoking weed which was an unfortunate experience for my wife and I. Then once inside the lobby we were greeted with a dusty mercedes and the air quality of 1970's vegas. THICK with smoke. not sure where it was coming from but it absolutely ruined our outfits. We smuggled new clothes back out to our SUV and changed in the parking lot for the evening to avoid having that awful smell on our clothes for the nights activities. Lastly, we were told by our check in assistant to call down in the morning and tell the front desk that we wanted a late check out, so we could have brunch and see the pool. when we did that we were told that we could not do late check out. so that was disappointing. The elevator hall call is confusing and kinda clunky. not my favorite. its nice to keep casino guests from wandering onto hotel guest floors but that didnt work.
We really enjoyed our stay. The standard king room was great, awesome TV and bathroom. We wished we were there longer! The pool looked great although we didnt have time to try it. The buffet was amazing for dinner so many options made fresh to order, i would have eat there all week! However the cafe that was open late needed some staffing help. People complaining that they couldnt take their breaks, cooks about to fall asleep and a manager chilling on his laptop while theres a big line of people. Our burgers had been sitting in a warmer and the fries were also cold. When approaching there were people right outside the entrance smoking weed which was an unfortunate experience for my wife and I. Then once inside the lobby we were greeted with a dusty mercedes and the air quality of 1970's vegas. THICK with smoke. not sure where it was coming from but it absolutely ruined our outfits. We smuggled new clothes back out to our SUV and changed in the parking lot for the evening to avoid having that awful smell on our clothes for the nights activities. Lastly, we were told by our check in assistant to call down in the morning and tell the front desk that we wanted a late check out, so we could have brunch and see the pool. when we did that we were told that we could not do late check out. so that was disappointing. The elevator hall call is confusing and kinda clunky. not my favorite. its nice to keep casino guests from wandering onto hotel guest floors but that didnt work.
8
Elmer
17 ago 2025
·
Soggiorno di 1 notte
Pleasant . quiet
Pleasant . quiet
10
Simone
21 lug 2025
·
Soggiorno di 2 notti
Nice hotel for the area.
Nice hotel for the area.
10
Patricia
14 giu 2025
·
Soggiorno di 1 notte
Very convenient location just off I-94/90/80. The check in staff (Fela) was friendly and welcoming. Hotel room was amazingly decorated with gold accents, all the modern amenities and the bed comfort was excellent. Would definitely make a return visit.
Very convenient location just off I-94/90/80. The check in staff (Fela) was friendly and welcoming. Hotel room was amazingly decorated with gold accents, all the modern amenities and the bed comfort was excellent. Would definitely make a return visit.
10
Deanna
10 ago 2025
·
Soggiorno di 2 notti
My husband and I were celebrating our anniversary ❤️ and it was a very nice place to do that at. Plus the casino is there so we were able to play the slot machines. We had a great time.
My husband and I were celebrating our anniversary ❤️ and it was a very nice place to do that at. Plus the casino is there so we were able to play the slot machines. We had a great time.
10
Jennifer
3 ago 2025
·
Soggiorno di 1 notte
15th floor. Excellent room. Bed was amazing. View was outstanding. Quiet and secure hotel. Excellent dining options.
15th floor. Excellent room. Bed was amazing. View was outstanding. Quiet and secure hotel. Excellent dining options.
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Ristorazione
La ristorazione riceve molti elogi per la qualità e la varietà – steakhouse, Alto, buffet/Food Bazaar, food court e Starbucks. Tra gli aspetti negativi occasionali figurano i prezzi elevati, il servizio notturno lento o con personale insufficiente e la mancanza di colazione inclusa.
Recensioni degli ospiti correlate
10
Mike
28 lug 2025
·
Soggiorno di 1 notte
We really enjoyed our stay. The standard king room was great, awesome TV and bathroom. We wished we were there longer! The pool looked great although we didnt have time to try it. The buffet was amazing for dinner so many options made fresh to order, i would have eat there all week! However the cafe that was open late needed some staffing help. People complaining that they couldnt take their breaks, cooks about to fall asleep and a manager chilling on his laptop while theres a big line of people. Our burgers had been sitting in a warmer and the fries were also cold. When approaching there were people right outside the entrance smoking weed which was an unfortunate experience for my wife and I. Then once inside the lobby we were greeted with a dusty mercedes and the air quality of 1970's vegas. THICK with smoke. not sure where it was coming from but it absolutely ruined our outfits. We smuggled new clothes back out to our SUV and changed in the parking lot for the evening to avoid having that awful smell on our clothes for the nights activities. Lastly, we were told by our check in assistant to call down in the morning and tell the front desk that we wanted a late check out, so we could have brunch and see the pool. when we did that we were told that we could not do late check out. so that was disappointing. The elevator hall call is confusing and kinda clunky. not my favorite. its nice to keep casino guests from wandering onto hotel guest floors but that didnt work.
We really enjoyed our stay. The standard king room was great, awesome TV and bathroom. We wished we were there longer! The pool looked great although we didnt have time to try it. The buffet was amazing for dinner so many options made fresh to order, i would have eat there all week! However the cafe that was open late needed some staffing help. People complaining that they couldnt take their breaks, cooks about to fall asleep and a manager chilling on his laptop while theres a big line of people. Our burgers had been sitting in a warmer and the fries were also cold. When approaching there were people right outside the entrance smoking weed which was an unfortunate experience for my wife and I. Then once inside the lobby we were greeted with a dusty mercedes and the air quality of 1970's vegas. THICK with smoke. not sure where it was coming from but it absolutely ruined our outfits. We smuggled new clothes back out to our SUV and changed in the parking lot for the evening to avoid having that awful smell on our clothes for the nights activities. Lastly, we were told by our check in assistant to call down in the morning and tell the front desk that we wanted a late check out, so we could have brunch and see the pool. when we did that we were told that we could not do late check out. so that was disappointing. The elevator hall call is confusing and kinda clunky. not my favorite. its nice to keep casino guests from wandering onto hotel guest floors but that didnt work.
10
Eboni
7 dic 2025
·
Soggiorno di 2 notti
My husband and I stayed here for a birthday staycation and it was the best decision. The room was immaculate, the food at Alto was some of the best we’ve had, and the service was top tier! Tangela (whom checked us in) and Anastasia (whom checked us out) were some of the most polite and professional women I’ve encountered in a long time! We are already planning another visit here!
My husband and I stayed here for a birthday staycation and it was the best decision. The room was immaculate, the food at Alto was some of the best we’ve had, and the service was top tier! Tangela (whom checked us in) and Anastasia (whom checked us out) were some of the most polite and professional women I’ve encountered in a long time! We are already planning another visit here!
10
Fabian
31 lug 2025
·
Soggiorno di 1 notte
Very nice hotel plenty of food and rooftop eating
Very nice hotel plenty of food and rooftop eating
10
Vicki
6 giu 2025
·
Soggiorno di 1 notte
Our stay was wonderful! We loved the room, it was luxurious. We had a lovely meal at the steakhouse, although we thought the prices were a little high. We also enjoyed the casino.
Our stay was wonderful! We loved the room, it was luxurious. We had a lovely meal at the steakhouse, although we thought the prices were a little high. We also enjoyed the casino.
10
Candace
23 dic 2025
·
Soggiorno di 1 notte
The rooms were beautiful and clean! The staff was extremely friendly, welcoming and helpful. At check-in, Yaz, welcomed and wished us well and answered all of our questions. Miguel was our waiter at the steakhouse and provided excellent service, great recommendations and made sure we felt special. Even the staff cleaning on our floor were friendly and wished us best luck.
The rooms were beautiful and clean! The staff was extremely friendly, welcoming and helpful. At check-in, Yaz, welcomed and wished us well and answered all of our questions. Miguel was our waiter at the steakhouse and provided excellent service, great recommendations and made sure we felt special. Even the staff cleaning on our floor were friendly and wished us best luck.
10
Stacey
29 set 2025
·
Soggiorno di 1 notte
The Food Bazaar was excellent. The property is beautiful. Great clean new rooms.
The Food Bazaar was excellent. The property is beautiful. Great clean new rooms.
8
Jennifer
13 giu 2025
·
Soggiorno di 1 notte
Customer wonderful no breakfast for the price of hotel is not not good
Customer wonderful no breakfast for the price of hotel is not not good
10
Albert
12 lug 2025
·
Soggiorno di 1 notte
Loved the hotel and overall atmosphere at the property. The food selection was great also. I will definitely be planning another trip!
Loved the hotel and overall atmosphere at the property. The food selection was great also. I will definitely be planning another trip!
10
Nicole
19 set 2025
·
Soggiorno di 2 notti
We stayed for 2 nights and had a wonderful time. The rooms are gorgeous and the beds and pillows are fluffy and comfortable. Shower was enormous and had nice quality shampoo conditioner and body wash. We booked treatments at the spa and spent several hours using the amenities prior and after our treatments. The spa is fantastic and the treatments were wonderful. Staff was all extremely nice and helpful throughout resort and spa. We had lunch for $24.95 all you can eat among several different restaurant types, it was delicious and a great value. We stayed here to see a concert at United Center. It’s about 30-40 min drive but worth it for us to spend our money on spa treatments instead of an overly expensive hotel closer to the venue. Highly recommend will stay here again.
We stayed for 2 nights and had a wonderful time. The rooms are gorgeous and the beds and pillows are fluffy and comfortable. Shower was enormous and had nice quality shampoo conditioner and body wash. We booked treatments at the spa and spent several hours using the amenities prior and after our treatments. The spa is fantastic and the treatments were wonderful. Staff was all extremely nice and helpful throughout resort and spa. We had lunch for $24.95 all you can eat among several different restaurant types, it was delicious and a great value. We stayed here to see a concert at United Center. It’s about 30-40 min drive but worth it for us to spend our money on spa treatments instead of an overly expensive hotel closer to the venue. Highly recommend will stay here again.
10
Tacica
18 ago 2025
·
Soggiorno di 2 notti
They have a Starbucks which I loved and a lot of food options to choose from at their food court. They also have a steakhouse restaurant on the top floor that has an amazing view.
They have a Starbucks which I loved and a lot of food options to choose from at their food court. They also have a steakhouse restaurant on the top floor that has an amazing view.
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6
Angie
2 settimane fa
·
Soggiorno di 1 notte
It was ok
It was ok
10
Jesse
2 settimane fa
·
Soggiorno di 1 notte
It was well maintained and the atmosphere was nice, will be returning soon.
It was well maintained and the atmosphere was nice, will be returning soon.
8
ROSEMARY
2 settimane fa
·
Soggiorno di 1 notte
Excellent stay. Great room and view. Easy access to all areas. Only one problem with checking out and asking for late check out, I was very disappointed, especially since I was asking for one hour extension.
Excellent stay. Great room and view. Easy access to all areas. Only one problem with checking out and asking for late check out, I was very disappointed, especially since I was asking for one hour extension.
10
Capucine
2 settimane fa
·
Soggiorno di 1 notte
Great stay and location. Convenient to Country Club Hills amphitheater concerts. Everything good, just wish they had hardwood floors vs. carpet
Great stay and location. Convenient to Country Club Hills amphitheater concerts. Everything good, just wish they had hardwood floors vs. carpet
10
Victor
3 settimane fa
·
Soggiorno di 2 notti
Very nice hotel, staff was great and the steak house is awesome.
Very nice hotel, staff was great and the steak house is awesome.
Politiche della struttura
Check-in
Check-out
Dalle 16:00 alle 01:30
Prima delle 11:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-09: NO DATA
- 2026-09-10: 172.46937992999267USD
- 2026-09-11: 267.79089133511354USD
- 2026-09-12: 363.1224153753662USD
- 2026-09-13: 182.3067761941223USD
- 2026-09-14: 186.07960457281493USD
- 2026-09-15: 174.4508697708435USD
- 2026-09-16: 215.53530364004516USD
- 2026-09-17: 288.40637448458864USD
- 2026-09-18: 365.1627560769653USD
- 2026-09-19: 345.7894077766113USD
- 2026-09-20: 218.26374671347045USD
- 2026-09-21: 178.40383681741332USD
- 2026-09-22: 223.00730361877442USD
- 2026-09-23: 172.46937992999267USD
- 2026-09-24: 172.46937992999267USD
- 2026-09-25: 285.13391156900025USD
- 2026-09-26: 331.82895393896484USD
- 2026-09-27: 230.9632653817749USD
- 2026-09-28: 172.46937992999267USD
- 2026-09-29: 171.33014088446043USD
- 2026-09-30: 172.46937992999267USD
- 2026-10-01: 203.71643528796386USD
- 2026-10-02: NO DATA
- 2026-10-03: 311.48366991485597USD
- 2026-10-04: NO DATA
- 2026-10-05: 213.31003098779297USD
- 2026-10-06: 220.2088253581238USD
- 2026-10-07: 214.208221168396USD
- 2026-10-08: 251.06833492721557USD
- 2026-10-09: 440.7298532010498USD
- 2026-10-10: 281.84144113604737USD
- 2026-10-11: 244.49022892749022USD
- 2026-10-12: 177.11286374267578USD
- 2026-10-13: 162.57196111376953USD
- 2026-10-14: 200.7105676592102USD
- 2026-10-15: 223.00730361877442USD
- 2026-10-16: 256.14216676867676USD
- 2026-10-17: 281.37262257476806USD
- 2026-10-18: 191.99048561013794USD
- 2026-10-19: 200.7105676592102USD
- 2026-10-20: 200.7105676592102USD
- 2026-10-21: 191.7203574963684USD
- 2026-10-22: 200.7105676592102USD
- 2026-10-23: 268.73159970922853USD
- 2026-10-24: 331.75332658850095USD
- 2026-10-25: 181.14589636450197USD
- 2026-10-26: 195.38899410983277USD
- 2026-10-27: 183.05321459262086USD
- 2026-10-28: 195.38899410983277USD
- 2026-10-29: 200.7105676592102USD
- 2026-10-30: 267.79089133511354USD
- 2026-10-31: 292.51945492877195USD
- 2026-11-01: 200.7105676592102USD
- 2026-11-02: 200.7105676592102USD
- 2026-11-03: 200.66483619094848USD
- 2026-11-04: 162.57196111376953USD
- 2026-11-05: 200.65457501522826USD
- 2026-11-06: 241.79139768988037USD
- 2026-11-07: 281.4011159779358USD
- 2026-11-08: 172.46937992999267USD
- 2026-11-09: 183.05321459262086USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Al momento del check-in è necessario fornire la carta di credito utilizzata per la prenotazione in presenza del titolare e del relativo documento di identità comprensivo di foto. Eventuali altre richieste devono essere concordate con la struttura prima dell'arrivo.Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 21 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo potrebbero essere richiesti un documento di identità comprensivo di fotografia e una carta di credito per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Il nome riportato sulla carta di credito utilizzata al momento della registrazione per le eventuali spese aggiuntive deve corrispondere al nome fornito per prenotare la camera.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- Le transazioni senza contanti sono disponibili
- Non è possibile garantire la disponibilità delle camere insonorizzate.
- La struttura è dotata di un rilevatore di monossido di carbonio, un rilevatore di fumo e un'illuminazione esterna
- Piscina accessibile dalle 07:00 alle 22:00.
- Si richiede la prenotazione per i trattamenti spa. Le prenotazioni possono essere effettuate contattando un resort prima dell'arrivo utilizzando i recapiti riportati sulla conferma della prenotazione.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Questa struttura è LGBTQ+ friendly e accoglie tutti gli ospiti, senza alcuna distinzione.
- Servizio parcheggio al coperto: 25 USD, al giorno, (con possibilità di entrata/uscita)
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Casinò
Servizio lavanderia
Sale riunioni
Deposito bagagli
Zona fumatori
Distributori automatici
Parcheggio
Stazione di ricarica per auto elettriche
Parking (Covered)
Parking (Self) (free)
Parking (Secured)
Parking (Valet) (surcharge)
Attività
Casinò
Fitness Center (24-hour)
Full-Service Spa
Spa Services (on site)
Spa Treatment Room (s)
Sportsbook
Informazioni generali
Distributori automatici
Designated Smoking Areas (fines apply)
Wheelchair Accessible (Limited)
Servizi
Sale riunioni
Servizio lavanderia
Deposito bagagli
Zona fumatori
24-Hour Front Desk
ATM/Banking
Gift Shops or Newsstand
Lockers Available
Porter/Bellhop
Shopping (on site)
Wedding Services
Well-Lit Path to Entrance
Internet
Wi-fi gratuito