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Wind Creek Southland Casino and Hotel

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Wind Creek Southland Casino and Hotel - Rum

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Wind Creek Southland Casino and Hotel - Reception

Wind Creek Southland Casino and Hotel - Pool

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From

196 US$

/natt

Om detta boende

Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage och kroppsbehandlingar. Spela på kasinot och få tillgång till bubbelpool och dygnet runt-öppet fitnesscenter. Denna resort i art décostil har även gratis wi-fi, en s...

Kasino
Tvättservice
Mötesrum
Bagageförvaring
Plats för rökning
Varuautomater

Läge

17300 S Halsted St, East Hazel Crest, Illinois, USA

Ravisloe Country Club (2.7 miles)

Harvey Public Library (3.1 miles)

Harvey Community Center (3.4 miles)

South Holland Village Hall (3.4 miles)

Oak Hill Park (3.5 miles)

Ingalls Memorial Hospital (3.8 miles)

Mer platsinformation

Gästrecensioner

9.5

Enastående

Baserat på 661 verifierade recensioner

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Wind Creek Southland Casino och Hotell berömmer gästerna konsekvent de nya, moderna rummen och den övergripande renligheten, tillsammans med professionell och vänlig service, samtidigt som de njuter av kasinot på plats och flera matalternativ, vilket gör det till en bekväm och välskött bas för korta utflykter.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Wind Creek Southland Casino och Hotell berömmer gästerna konsekvent de nya, moderna rummen och den övergripande renligheten, tillsammans med professionell och vänlig service, samtidigt som de njuter av kasinot på plats och flera matalternativ, vilket gör det till en bekväm och välskött bas för korta utflykter.

Anläggningarna får också stark feedback: ett välrenommerat spa, ett stort bubbelbad/jacuzzi och en pool, säkra hissar och bekväm garageparkering, även om vissa tyckte att hissarna var förvirrande, poolen ouppvärmd, betjäningen upptagen eller dyr, och parkeringsvägarna otydliga. Matkvaliteten och variationen får ofta komplimanger – från steakhouse och Alto till buffén och food court – men dämpas av enstaka klagomål om höga priser, långsam service sent på kvällen och att frukost inte ingår. Ett fåtal gäster rapporterade problem med fakturor eller spärrade belopp, sporadisk kommunikation vid incheckning eller angående poolarmband, dämpad belysning i rummet eller låga sängar, och rökdofter nära kasinot. Förvänta dig en elegant och serviceinriktad vistelse med livligt spelande och bra mat.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Välrenommerat spa samt ett stort bubbelbad/jacuzzi och en pool (ej uppvärmd). Säkra destinationshissar och bekväm garageparkering lovordas, men betjäningen kan vara upptagen eller kosta extra, hissnavigation och parkeringsvägar förvirrar vissa, och kasinot känns trångt för vissa spelare.

Relaterade gästrecensioner

10

Anthony

29 sep. 2025

·

Stannade 1 natt

Clean room ,Staff , Spa , Parking

Clean room ,Staff , Spa , Parking

10

Mike

28 juli 2025

·

Stannade 1 natt

We really enjoyed our stay. The standard king room was great, awesome TV and bathroom. We wished we were there longer! The pool looked great although we didnt have time to try it. The buffet was amazing for dinner so many options made fresh to order, i would have eat there all week! However the cafe that was open late needed some staffing help. People complaining that they couldnt take their breaks, cooks about to fall asleep and a manager chilling on his laptop while theres a big line of people. Our burgers had been sitting in a warmer and the fries were also cold. When approaching there were people right outside the entrance smoking weed which was an unfortunate experience for my wife and I. Then once inside the lobby we were greeted with a dusty mercedes and the air quality of 1970's vegas. THICK with smoke. not sure where it was coming from but it absolutely ruined our outfits. We smuggled new clothes back out to our SUV and changed in the parking lot for the evening to avoid having that awful smell on our clothes for the nights activities. Lastly, we were told by our check in assistant to call down in the morning and tell the front desk that we wanted a late check out, so we could have brunch and see the pool. when we did that we were told that we could not do late check out. so that was disappointing. The elevator hall call is confusing and kinda clunky. not my favorite. its nice to keep casino guests from wandering onto hotel guest floors but that didnt work.

We really enjoyed our stay. The standard king room was great, awesome TV and bathroom. We wished we were there longer! The pool looked great although we didnt have time to try it. The buffet was amazing for dinner so many options made fresh to order, i would have eat there all week! However the cafe that was open late needed some staffing help. People complaining that they couldnt take their breaks, cooks about to fall asleep and a manager chilling on his laptop while theres a big line of people. Our burgers had been sitting in a warmer and the fries were also cold. When approaching there were people right outside the entrance smoking weed which was an unfortunate experience for my wife and I. Then once inside the lobby we were greeted with a dusty mercedes and the air quality of 1970's vegas. THICK with smoke. not sure where it was coming from but it absolutely ruined our outfits. We smuggled new clothes back out to our SUV and changed in the parking lot for the evening to avoid having that awful smell on our clothes for the nights activities. Lastly, we were told by our check in assistant to call down in the morning and tell the front desk that we wanted a late check out, so we could have brunch and see the pool. when we did that we were told that we could not do late check out. so that was disappointing. The elevator hall call is confusing and kinda clunky. not my favorite. its nice to keep casino guests from wandering onto hotel guest floors but that didnt work.

8

Mary

3 okt. 2025

·

Stannade 3 nätter

The room was clean. There were some minor issues with the lights. Turn switch broken on side bed light and lamp by couch. Timothy who checked us in did not provide information on how to use the elevator to get to our room. Nor ask if we will be visiting the pool for wrist band. Another rep showed us along with other guest how to access out room via elevator. Timothy didn't even ask if this was our first visit.

The room was clean. There were some minor issues with the lights. Turn switch broken on side bed light and lamp by couch. Timothy who checked us in did not provide information on how to use the elevator to get to our room. Nor ask if we will be visiting the pool for wrist band. Another rep showed us along with other guest how to access out room via elevator. Timothy didn't even ask if this was our first visit.

10

Cicily

1 juli 2025

·

Stannade 1 natt

There are lights in the garage to make finding a parking spot with ease. Red light means parking is full and green light of course means a spot is open to park.

There are lights in the garage to make finding a parking spot with ease. Red light means parking is full and green light of course means a spot is open to park.

10

Syrena

15 juli 2025

·

Stannade 2 nätter

Had a great time❣️. Close to home & love the area! Spa was booked, so get appointments early. No, day pass to just use amenities (Boooo…they need to fix that)….The pool is not heated…boooo!!…Parking is a lil confusing, so drive carefully (they need to fix that)….Husbae enjoyed the slots$$$…room was cozy & great view…everything is new & nice!!!….Steak house was delicious!!! And the ENTIRE STAFF was kind, friendly, concerned, & just exemplary service (rare find these days)… 10 out of 10!!

Had a great time❣️. Close to home & love the area! Spa was booked, so get appointments early. No, day pass to just use amenities (Boooo…they need to fix that)….The pool is not heated…boooo!!…Parking is a lil confusing, so drive carefully (they need to fix that)….Husbae enjoyed the slots$$$…room was cozy & great view…everything is new & nice!!!….Steak house was delicious!!! And the ENTIRE STAFF was kind, friendly, concerned, & just exemplary service (rare find these days)… 10 out of 10!!

10

Gamaliel

11 okt. 2025

·

Stannade 1 natt

Brand new hotel, very nice and comfortable. Check in & out was fast. Elevator system made you feel really secure and the jacuzzi is huge. Will be back as soon as I can.

Brand new hotel, very nice and comfortable. Check in & out was fast. Elevator system made you feel really secure and the jacuzzi is huge. Will be back as soon as I can.

10

Christopher

20 juli 2025

·

Stannade 1 natt

I didn’t like the parking in the garage or facility plus the valet parking was backed up.

I didn’t like the parking in the garage or facility plus the valet parking was backed up.

10

Zundra

10 nov. 2025

·

Stannade 3 nätter

Clean room, great service, excellent spa

Clean room, great service, excellent spa

10

Calvin

4 nov. 2025

·

Stannade 2 nätter

Hot tub was great. But the casino slots do really show too much action. Hardly any winning and bonus rounds. Wasnt too impressed with the slots.

Hot tub was great. But the casino slots do really show too much action. Hardly any winning and bonus rounds. Wasnt too impressed with the slots.

8

W E

28 dec. 2025

·

Stannade 1 natt

Spa only! It was 👍

Spa only! It was 👍

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Recensioner framhåller konsekvent mycket rena och välskötta rum och allmänna utrymmen. Ett fåtal noterade mindre underhålls- eller påfyllningsbrister och enstaka rökdofter nära kasinot.

Relaterade gästrecensioner

10

Mike

28 juli 2025

·

Stannade 1 natt

We really enjoyed our stay. The standard king room was great, awesome TV and bathroom. We wished we were there longer! The pool looked great although we didnt have time to try it. The buffet was amazing for dinner so many options made fresh to order, i would have eat there all week! However the cafe that was open late needed some staffing help. People complaining that they couldnt take their breaks, cooks about to fall asleep and a manager chilling on his laptop while theres a big line of people. Our burgers had been sitting in a warmer and the fries were also cold. When approaching there were people right outside the entrance smoking weed which was an unfortunate experience for my wife and I. Then once inside the lobby we were greeted with a dusty mercedes and the air quality of 1970's vegas. THICK with smoke. not sure where it was coming from but it absolutely ruined our outfits. We smuggled new clothes back out to our SUV and changed in the parking lot for the evening to avoid having that awful smell on our clothes for the nights activities. Lastly, we were told by our check in assistant to call down in the morning and tell the front desk that we wanted a late check out, so we could have brunch and see the pool. when we did that we were told that we could not do late check out. so that was disappointing. The elevator hall call is confusing and kinda clunky. not my favorite. its nice to keep casino guests from wandering onto hotel guest floors but that didnt work.

We really enjoyed our stay. The standard king room was great, awesome TV and bathroom. We wished we were there longer! The pool looked great although we didnt have time to try it. The buffet was amazing for dinner so many options made fresh to order, i would have eat there all week! However the cafe that was open late needed some staffing help. People complaining that they couldnt take their breaks, cooks about to fall asleep and a manager chilling on his laptop while theres a big line of people. Our burgers had been sitting in a warmer and the fries were also cold. When approaching there were people right outside the entrance smoking weed which was an unfortunate experience for my wife and I. Then once inside the lobby we were greeted with a dusty mercedes and the air quality of 1970's vegas. THICK with smoke. not sure where it was coming from but it absolutely ruined our outfits. We smuggled new clothes back out to our SUV and changed in the parking lot for the evening to avoid having that awful smell on our clothes for the nights activities. Lastly, we were told by our check in assistant to call down in the morning and tell the front desk that we wanted a late check out, so we could have brunch and see the pool. when we did that we were told that we could not do late check out. so that was disappointing. The elevator hall call is confusing and kinda clunky. not my favorite. its nice to keep casino guests from wandering onto hotel guest floors but that didnt work.

10

Elyse

20 dec. 2025

·

Stannade 1 natt

the room was clean and beautiful. The staff was pleasant and helpful. We enjoyed every minute of our visit.

the room was clean and beautiful. The staff was pleasant and helpful. We enjoyed every minute of our visit.

10

Candace

23 dec. 2025

·

Stannade 1 natt

The rooms were beautiful and clean! The staff was extremely friendly, welcoming and helpful. At check-in, Yaz, welcomed and wished us well and answered all of our questions. Miguel was our waiter at the steakhouse and provided excellent service, great recommendations and made sure we felt special. Even the staff cleaning on our floor were friendly and wished us best luck.

The rooms were beautiful and clean! The staff was extremely friendly, welcoming and helpful. At check-in, Yaz, welcomed and wished us well and answered all of our questions. Miguel was our waiter at the steakhouse and provided excellent service, great recommendations and made sure we felt special. Even the staff cleaning on our floor were friendly and wished us best luck.

10

Stacey

29 sep. 2025

·

Stannade 1 natt

The Food Bazaar was excellent. The property is beautiful. Great clean new rooms.

The Food Bazaar was excellent. The property is beautiful. Great clean new rooms.

10

Maria

28 dec. 2025

·

Stannade 1 natt

Very upgraded, impeccably clean and quiet room! Tea, coffee and water was a great plus. Comfortable bed was the best coming late from family gathering. Unfortunately valet was full but parking lot walk isn't bad and easy access.

Very upgraded, impeccably clean and quiet room! Tea, coffee and water was a great plus. Comfortable bed was the best coming late from family gathering. Unfortunately valet was full but parking lot walk isn't bad and easy access.

10

Lisa

2 juli 2025

·

Stannade 5 nätter

The Wind Creek Southland Casino Hotel was a great stay. It was extremely clean, and the staff was professional, attentive and kind. We were greeted with smiles and cheerful greetings by everyone. I will definitely stay there again and recommend to all my friends and family.

The Wind Creek Southland Casino Hotel was a great stay. It was extremely clean, and the staff was professional, attentive and kind. We were greeted with smiles and cheerful greetings by everyone. I will definitely stay there again and recommend to all my friends and family.

10

Courtenay

20 juni 2025

·

Stannade 2 nätter

Everyone was very friendly. I felt safe staying their alone. The rooms and common area were clean and smelled wonderful. The buffet is great.

Everyone was very friendly. I felt safe staying their alone. The rooms and common area were clean and smelled wonderful. The buffet is great.

10

James

26 sep. 2025

·

Stannade 1 natt

Everything is very well kept and the staff were very helpful

Everything is very well kept and the staff were very helpful

8

Meghan

8 juni 2025

·

Stannade 1 natt

For a new property is already showing its wear and tear.

For a new property is already showing its wear and tear.

6

Thomas

22 maj 2025

·

Stannade 1 natt

This is a nice brand-new casino hotel Southland Chicago. Do you like casino? This is a great trade-off. You are in business and like doing some sport, they do have fitness and pool. However, there is potential, the phone is missing in the area to report an issue after sport you don’t find a shower in the pool area, need to go to your room to wash off your sweat. Laundry must stay. There were heavy difficulties with opening the door to the pool area. I could enter the pool at one out of four occasions as they failed. At the one I succeeded It took half an hour to get someone opening the door, however, I was pleased out of the pool after two minutes as I did not wore a wristband, which nobody told me to have. For that reason and a not fully cleaned and stuffed room on the extended day I’m rating the service poor. Maybe a small element, but if you want to be 4* Hotel, this must be resolved. On my complaint reception the Hotel promised in writing they would fix the issue. Check yourself/or not. For all the rest very clean, modern and comfortable hotel.

This is a nice brand-new casino hotel Southland Chicago. Do you like casino? This is a great trade-off. You are in business and like doing some sport, they do have fitness and pool. However, there is potential, the phone is missing in the area to report an issue after sport you don’t find a shower in the pool area, need to go to your room to wash off your sweat. Laundry must stay. There were heavy difficulties with opening the door to the pool area. I could enter the pool at one out of four occasions as they failed. At the one I succeeded It took half an hour to get someone opening the door, however, I was pleased out of the pool after two minutes as I did not wore a wristband, which nobody told me to have. For that reason and a not fully cleaned and stuffed room on the extended day I’m rating the service poor. Maybe a small element, but if you want to be 4* Hotel, this must be resolved. On my complaint reception the Hotel promised in writing they would fix the issue. Check yourself/or not. For all the rest very clean, modern and comfortable hotel.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är moderna, tysta och bekväma, med stilren inredning, stora duschar och vissa utmärkta vyer. Vissa gäster nämnde dämpad belysning, låga eller obekväma sängar och mindre fel på inredningen.

Relaterade gästrecensioner

10

Victoria

5 aug. 2025

·

Stannade 1 natt

Everything was clean amd spacipus the shower was amazing

Everything was clean amd spacipus the shower was amazing

8

Mary

3 okt. 2025

·

Stannade 3 nätter

The room was clean. There were some minor issues with the lights. Turn switch broken on side bed light and lamp by couch. Timothy who checked us in did not provide information on how to use the elevator to get to our room. Nor ask if we will be visiting the pool for wrist band. Another rep showed us along with other guest how to access out room via elevator. Timothy didn't even ask if this was our first visit.

The room was clean. There were some minor issues with the lights. Turn switch broken on side bed light and lamp by couch. Timothy who checked us in did not provide information on how to use the elevator to get to our room. Nor ask if we will be visiting the pool for wrist band. Another rep showed us along with other guest how to access out room via elevator. Timothy didn't even ask if this was our first visit.

10

Arlisher

1 aug. 2025

·

Stannade 2 nätter

My experience was awesome. The decor in the room was mid-mod! So spacious and pretty. Loved the tech features! The security of the result was cutting edge. Scan your key and be directed to an elevator! Spent a few hours and dollars in the casino. Fun! Didn't try the restaurant but definitely on my next trip. We will stay here again.

My experience was awesome. The decor in the room was mid-mod! So spacious and pretty. Loved the tech features! The security of the result was cutting edge. Scan your key and be directed to an elevator! Spent a few hours and dollars in the casino. Fun! Didn't try the restaurant but definitely on my next trip. We will stay here again.

10

Candace

23 dec. 2025

·

Stannade 1 natt

The rooms were beautiful and clean! The staff was extremely friendly, welcoming and helpful. At check-in, Yaz, welcomed and wished us well and answered all of our questions. Miguel was our waiter at the steakhouse and provided excellent service, great recommendations and made sure we felt special. Even the staff cleaning on our floor were friendly and wished us best luck.

The rooms were beautiful and clean! The staff was extremely friendly, welcoming and helpful. At check-in, Yaz, welcomed and wished us well and answered all of our questions. Miguel was our waiter at the steakhouse and provided excellent service, great recommendations and made sure we felt special. Even the staff cleaning on our floor were friendly and wished us best luck.

10

Jessica

23 sep. 2025

·

Stannade 2 nätter

We were traveling for a wedding. Casino decor was impressive- and staff was outstanding. Staff that we crossed paths with had a smile and were eager to help. Food service late night was slow at the one “grab and go” option on site. Beds were comfortable, rooms were gorgeous and clean… lighting was dim… if you have a few ladies trying to put on makeup, they’ll all have to do it in the bathroom mirror - the rooms were clean, trendy and gorgeous… but not well lit for getting ready! Bathrooms were 5/5. Overall - awesome.

We were traveling for a wedding. Casino decor was impressive- and staff was outstanding. Staff that we crossed paths with had a smile and were eager to help. Food service late night was slow at the one “grab and go” option on site. Beds were comfortable, rooms were gorgeous and clean… lighting was dim… if you have a few ladies trying to put on makeup, they’ll all have to do it in the bathroom mirror - the rooms were clean, trendy and gorgeous… but not well lit for getting ready! Bathrooms were 5/5. Overall - awesome.

8

Kesha

22 juni 2025

·

Stannade 3 nätter

The conveniece of the hotel was great. The only concern was the bed. The bed sits too low. The bathroom was nice. Buge shower and very hot water.

The conveniece of the hotel was great. The only concern was the bed. The bed sits too low. The bathroom was nice. Buge shower and very hot water.

10

Maria

28 dec. 2025

·

Stannade 1 natt

Very upgraded, impeccably clean and quiet room! Tea, coffee and water was a great plus. Comfortable bed was the best coming late from family gathering. Unfortunately valet was full but parking lot walk isn't bad and easy access.

Very upgraded, impeccably clean and quiet room! Tea, coffee and water was a great plus. Comfortable bed was the best coming late from family gathering. Unfortunately valet was full but parking lot walk isn't bad and easy access.

10

Gamaliel

11 okt. 2025

·

Stannade 1 natt

Brand new hotel, very nice and comfortable. Check in & out was fast. Elevator system made you feel really secure and the jacuzzi is huge. Will be back as soon as I can.

Brand new hotel, very nice and comfortable. Check in & out was fast. Elevator system made you feel really secure and the jacuzzi is huge. Will be back as soon as I can.

10

Jennifer

3 aug. 2025

·

Stannade 1 natt

15th floor. Excellent room. Bed was amazing. View was outstanding. Quiet and secure hotel. Excellent dining options.

15th floor. Excellent room. Bed was amazing. View was outstanding. Quiet and secure hotel. Excellent dining options.

8

Danielle

18 nov. 2025

·

Stannade 2 nätter

The room and bathroom were beautiful. We had an amazing view. The check in process was pleasant and smooth but there could have been more information provided regarding how to navigate the elevators, the building, the services available in the hotel, etc. The person who checked us in didn't even tell us how to get to the elevators to get to the room. It was our first time staying there but they didn't ask. The bedding was clean, however it was very uncomfortable. Other than that it was a great stay and I would recommend this hotel.

The room and bathroom were beautiful. We had an amazing view. The check in process was pleasant and smooth but there could have been more information provided regarding how to navigate the elevators, the building, the services available in the hotel, etc. The person who checked us in didn't even tell us how to get to the elevators to get to the room. It was our first time staying there but they didn't ask. The bedding was clean, however it was very uncomfortable. Other than that it was a great stay and I would recommend this hotel.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen beskrivs ofta som vänlig, professionell och tillmötesgående. Vissa rapporterade dock kommunikationsluckor vid incheckning (hissar/poolarmband), inkonsekvent tidig/sen utcheckning och tvister om fakturor eller spärrade belopp.

Relaterade gästrecensioner

10

Eboni

7 dec. 2025

·

Stannade 2 nätter

My husband and I stayed here for a birthday staycation and it was the best decision. The room was immaculate, the food at Alto was some of the best we’ve had, and the service was top tier! Tangela (whom checked us in) and Anastasia (whom checked us out) were some of the most polite and professional women I’ve encountered in a long time! We are already planning another visit here!

My husband and I stayed here for a birthday staycation and it was the best decision. The room was immaculate, the food at Alto was some of the best we’ve had, and the service was top tier! Tangela (whom checked us in) and Anastasia (whom checked us out) were some of the most polite and professional women I’ve encountered in a long time! We are already planning another visit here!

8

Mary

3 okt. 2025

·

Stannade 3 nätter

The room was clean. There were some minor issues with the lights. Turn switch broken on side bed light and lamp by couch. Timothy who checked us in did not provide information on how to use the elevator to get to our room. Nor ask if we will be visiting the pool for wrist band. Another rep showed us along with other guest how to access out room via elevator. Timothy didn't even ask if this was our first visit.

The room was clean. There were some minor issues with the lights. Turn switch broken on side bed light and lamp by couch. Timothy who checked us in did not provide information on how to use the elevator to get to our room. Nor ask if we will be visiting the pool for wrist band. Another rep showed us along with other guest how to access out room via elevator. Timothy didn't even ask if this was our first visit.

10

Candace

23 dec. 2025

·

Stannade 1 natt

The rooms were beautiful and clean! The staff was extremely friendly, welcoming and helpful. At check-in, Yaz, welcomed and wished us well and answered all of our questions. Miguel was our waiter at the steakhouse and provided excellent service, great recommendations and made sure we felt special. Even the staff cleaning on our floor were friendly and wished us best luck.

The rooms were beautiful and clean! The staff was extremely friendly, welcoming and helpful. At check-in, Yaz, welcomed and wished us well and answered all of our questions. Miguel was our waiter at the steakhouse and provided excellent service, great recommendations and made sure we felt special. Even the staff cleaning on our floor were friendly and wished us best luck.

10

Bernell

5 dec. 2025

·

Stannade 2 nätter

Rooms clean and the staff was so nice and accommodating

Rooms clean and the staff was so nice and accommodating

10

Mariah

25 maj 2025

·

Stannade 1 natt

Check-in was a bit of a hassle as I was promised early check in, but then had to wait. Besides that, the room was stunning, exactly like the pictures. Bellmen were outstanding and the staff were all kind and accommodating. Will be returning!

Check-in was a bit of a hassle as I was promised early check in, but then had to wait. Besides that, the room was stunning, exactly like the pictures. Bellmen were outstanding and the staff were all kind and accommodating. Will be returning!

4

Jacquelyn

29 juli 2025

·

Stannade 2 nätter

I liked that the property is brand new and the hotel is very nice. I don't like that I have had to call them back twice to determine why I have been billed for charges that I did not make. This is a real problem. I still haven't resolved the return of the $100.00 per night incidental fee, and the additional $140.00 that they charged me on top of this for purchases/incidentals that I did not make. BEWARE -- make sure you get a copy of your bill at checkout and review it. The front desk was to email me mine, but it has never arrived, so I didn't know that I was charged until my credit card notification arrived hours later, too late as we were already well on our way out of town.

I liked that the property is brand new and the hotel is very nice. I don't like that I have had to call them back twice to determine why I have been billed for charges that I did not make. This is a real problem. I still haven't resolved the return of the $100.00 per night incidental fee, and the additional $140.00 that they charged me on top of this for purchases/incidentals that I did not make. BEWARE -- make sure you get a copy of your bill at checkout and review it. The front desk was to email me mine, but it has never arrived, so I didn't know that I was charged until my credit card notification arrived hours later, too late as we were already well on our way out of town.

10

Alisa

30 nov. 2025

·

Stannade 1 natt

The room was excellent. Loved the food and atmosphere. Staff very helpful and accommodating.

The room was excellent. Loved the food and atmosphere. Staff very helpful and accommodating.

10

Yolanda

15 nov. 2025

·

Stannade 3 nätter

New, beautiful, clean hotel. The staff is courteous and professional. The service is top notch.

New, beautiful, clean hotel. The staff is courteous and professional. The service is top notch.

4

Navia

12 sep. 2025

·

Stannade 2 nätter

I would have given a higher rating however I was charged $300.00 cleaning fee and I DON'T SMOKE! I was told some sensor went off in my room and I had already left. Im discussing this with management as well as my credit card co. This was truly unfair and EXTREMELY upsetting. Im not rich and I don't have extra money to be held.

I would have given a higher rating however I was charged $300.00 cleaning fee and I DON'T SMOKE! I was told some sensor went off in my room and I had already left. Im discussing this with management as well as my credit card co. This was truly unfair and EXTREMELY upsetting. Im not rich and I don't have extra money to be held.

8

Danielle

18 nov. 2025

·

Stannade 2 nätter

The room and bathroom were beautiful. We had an amazing view. The check in process was pleasant and smooth but there could have been more information provided regarding how to navigate the elevators, the building, the services available in the hotel, etc. The person who checked us in didn't even tell us how to get to the elevators to get to the room. It was our first time staying there but they didn't ask. The bedding was clean, however it was very uncomfortable. Other than that it was a great stay and I would recommend this hotel.

The room and bathroom were beautiful. We had an amazing view. The check in process was pleasant and smooth but there could have been more information provided regarding how to navigate the elevators, the building, the services available in the hotel, etc. The person who checked us in didn't even tell us how to get to the elevators to get to the room. It was our first time staying there but they didn't ask. The bedding was clean, however it was very uncomfortable. Other than that it was a great stay and I would recommend this hotel.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Bekvämt beläget strax vid I-94/90/80 och lämpligt för lokala utflykter, med flera omnämnanden av lugna och säkra vistelser. Vissa gäster använde det som en bas för evenemang i Chicago, cirka 30–40 minuters bilresa till United Center.

Relaterade gästrecensioner

10

Linda

22 juli 2025

·

Stannade 3 nätter

This property is fairly new, the room was excellent. Convenient location and the staff was top notch professional and very friendly.

This property is fairly new, the room was excellent. Convenient location and the staff was top notch professional and very friendly.

10

Mike

28 juli 2025

·

Stannade 1 natt

We really enjoyed our stay. The standard king room was great, awesome TV and bathroom. We wished we were there longer! The pool looked great although we didnt have time to try it. The buffet was amazing for dinner so many options made fresh to order, i would have eat there all week! However the cafe that was open late needed some staffing help. People complaining that they couldnt take their breaks, cooks about to fall asleep and a manager chilling on his laptop while theres a big line of people. Our burgers had been sitting in a warmer and the fries were also cold. When approaching there were people right outside the entrance smoking weed which was an unfortunate experience for my wife and I. Then once inside the lobby we were greeted with a dusty mercedes and the air quality of 1970's vegas. THICK with smoke. not sure where it was coming from but it absolutely ruined our outfits. We smuggled new clothes back out to our SUV and changed in the parking lot for the evening to avoid having that awful smell on our clothes for the nights activities. Lastly, we were told by our check in assistant to call down in the morning and tell the front desk that we wanted a late check out, so we could have brunch and see the pool. when we did that we were told that we could not do late check out. so that was disappointing. The elevator hall call is confusing and kinda clunky. not my favorite. its nice to keep casino guests from wandering onto hotel guest floors but that didnt work.

We really enjoyed our stay. The standard king room was great, awesome TV and bathroom. We wished we were there longer! The pool looked great although we didnt have time to try it. The buffet was amazing for dinner so many options made fresh to order, i would have eat there all week! However the cafe that was open late needed some staffing help. People complaining that they couldnt take their breaks, cooks about to fall asleep and a manager chilling on his laptop while theres a big line of people. Our burgers had been sitting in a warmer and the fries were also cold. When approaching there were people right outside the entrance smoking weed which was an unfortunate experience for my wife and I. Then once inside the lobby we were greeted with a dusty mercedes and the air quality of 1970's vegas. THICK with smoke. not sure where it was coming from but it absolutely ruined our outfits. We smuggled new clothes back out to our SUV and changed in the parking lot for the evening to avoid having that awful smell on our clothes for the nights activities. Lastly, we were told by our check in assistant to call down in the morning and tell the front desk that we wanted a late check out, so we could have brunch and see the pool. when we did that we were told that we could not do late check out. so that was disappointing. The elevator hall call is confusing and kinda clunky. not my favorite. its nice to keep casino guests from wandering onto hotel guest floors but that didnt work.

8

Elmer

17 aug. 2025

·

Stannade 1 natt

Pleasant . quiet

Pleasant . quiet

10

Simone

21 juli 2025

·

Stannade 2 nätter

Nice hotel for the area.

Nice hotel for the area.

10

Patricia

14 juni 2025

·

Stannade 1 natt

Very convenient location just off I-94/90/80. The check in staff (Fela) was friendly and welcoming. Hotel room was amazingly decorated with gold accents, all the modern amenities and the bed comfort was excellent. Would definitely make a return visit.

Very convenient location just off I-94/90/80. The check in staff (Fela) was friendly and welcoming. Hotel room was amazingly decorated with gold accents, all the modern amenities and the bed comfort was excellent. Would definitely make a return visit.

10

Deanna

10 aug. 2025

·

Stannade 2 nätter

My husband and I were celebrating our anniversary ❤️ and it was a very nice place to do that at. Plus the casino is there so we were able to play the slot machines. We had a great time.

My husband and I were celebrating our anniversary ❤️ and it was a very nice place to do that at. Plus the casino is there so we were able to play the slot machines. We had a great time.

10

Jennifer

3 aug. 2025

·

Stannade 1 natt

15th floor. Excellent room. Bed was amazing. View was outstanding. Quiet and secure hotel. Excellent dining options.

15th floor. Excellent room. Bed was amazing. View was outstanding. Quiet and secure hotel. Excellent dining options.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Maten får starkt beröm för kvalitet och variation – steakhouse, Alto, buffé/Food Bazaar, food court och Starbucks. Enstaka negativa synpunkter inkluderar höga priser, långsam eller underbemannad service sent på kvällen och att frukost inte ingår.

Relaterade gästrecensioner

10

Mike

28 juli 2025

·

Stannade 1 natt

We really enjoyed our stay. The standard king room was great, awesome TV and bathroom. We wished we were there longer! The pool looked great although we didnt have time to try it. The buffet was amazing for dinner so many options made fresh to order, i would have eat there all week! However the cafe that was open late needed some staffing help. People complaining that they couldnt take their breaks, cooks about to fall asleep and a manager chilling on his laptop while theres a big line of people. Our burgers had been sitting in a warmer and the fries were also cold. When approaching there were people right outside the entrance smoking weed which was an unfortunate experience for my wife and I. Then once inside the lobby we were greeted with a dusty mercedes and the air quality of 1970's vegas. THICK with smoke. not sure where it was coming from but it absolutely ruined our outfits. We smuggled new clothes back out to our SUV and changed in the parking lot for the evening to avoid having that awful smell on our clothes for the nights activities. Lastly, we were told by our check in assistant to call down in the morning and tell the front desk that we wanted a late check out, so we could have brunch and see the pool. when we did that we were told that we could not do late check out. so that was disappointing. The elevator hall call is confusing and kinda clunky. not my favorite. its nice to keep casino guests from wandering onto hotel guest floors but that didnt work.

We really enjoyed our stay. The standard king room was great, awesome TV and bathroom. We wished we were there longer! The pool looked great although we didnt have time to try it. The buffet was amazing for dinner so many options made fresh to order, i would have eat there all week! However the cafe that was open late needed some staffing help. People complaining that they couldnt take their breaks, cooks about to fall asleep and a manager chilling on his laptop while theres a big line of people. Our burgers had been sitting in a warmer and the fries were also cold. When approaching there were people right outside the entrance smoking weed which was an unfortunate experience for my wife and I. Then once inside the lobby we were greeted with a dusty mercedes and the air quality of 1970's vegas. THICK with smoke. not sure where it was coming from but it absolutely ruined our outfits. We smuggled new clothes back out to our SUV and changed in the parking lot for the evening to avoid having that awful smell on our clothes for the nights activities. Lastly, we were told by our check in assistant to call down in the morning and tell the front desk that we wanted a late check out, so we could have brunch and see the pool. when we did that we were told that we could not do late check out. so that was disappointing. The elevator hall call is confusing and kinda clunky. not my favorite. its nice to keep casino guests from wandering onto hotel guest floors but that didnt work.

10

Eboni

7 dec. 2025

·

Stannade 2 nätter

My husband and I stayed here for a birthday staycation and it was the best decision. The room was immaculate, the food at Alto was some of the best we’ve had, and the service was top tier! Tangela (whom checked us in) and Anastasia (whom checked us out) were some of the most polite and professional women I’ve encountered in a long time! We are already planning another visit here!

My husband and I stayed here for a birthday staycation and it was the best decision. The room was immaculate, the food at Alto was some of the best we’ve had, and the service was top tier! Tangela (whom checked us in) and Anastasia (whom checked us out) were some of the most polite and professional women I’ve encountered in a long time! We are already planning another visit here!

10

Fabian

31 juli 2025

·

Stannade 1 natt

Very nice hotel plenty of food and rooftop eating

Very nice hotel plenty of food and rooftop eating

10

Vicki

6 juni 2025

·

Stannade 1 natt

Our stay was wonderful! We loved the room, it was luxurious. We had a lovely meal at the steakhouse, although we thought the prices were a little high. We also enjoyed the casino.

Our stay was wonderful! We loved the room, it was luxurious. We had a lovely meal at the steakhouse, although we thought the prices were a little high. We also enjoyed the casino.

10

Candace

23 dec. 2025

·

Stannade 1 natt

The rooms were beautiful and clean! The staff was extremely friendly, welcoming and helpful. At check-in, Yaz, welcomed and wished us well and answered all of our questions. Miguel was our waiter at the steakhouse and provided excellent service, great recommendations and made sure we felt special. Even the staff cleaning on our floor were friendly and wished us best luck.

The rooms were beautiful and clean! The staff was extremely friendly, welcoming and helpful. At check-in, Yaz, welcomed and wished us well and answered all of our questions. Miguel was our waiter at the steakhouse and provided excellent service, great recommendations and made sure we felt special. Even the staff cleaning on our floor were friendly and wished us best luck.

10

Stacey

29 sep. 2025

·

Stannade 1 natt

The Food Bazaar was excellent. The property is beautiful. Great clean new rooms.

The Food Bazaar was excellent. The property is beautiful. Great clean new rooms.

8

Jennifer

13 juni 2025

·

Stannade 1 natt

Customer wonderful no breakfast for the price of hotel is not not good

Customer wonderful no breakfast for the price of hotel is not not good

10

Albert

12 juli 2025

·

Stannade 1 natt

Loved the hotel and overall atmosphere at the property. The food selection was great also. I will definitely be planning another trip!

Loved the hotel and overall atmosphere at the property. The food selection was great also. I will definitely be planning another trip!

10

Nicole

19 sep. 2025

·

Stannade 2 nätter

We stayed for 2 nights and had a wonderful time. The rooms are gorgeous and the beds and pillows are fluffy and comfortable. Shower was enormous and had nice quality shampoo conditioner and body wash. We booked treatments at the spa and spent several hours using the amenities prior and after our treatments. The spa is fantastic and the treatments were wonderful. Staff was all extremely nice and helpful throughout resort and spa. We had lunch for $24.95 all you can eat among several different restaurant types, it was delicious and a great value. We stayed here to see a concert at United Center. It’s about 30-40 min drive but worth it for us to spend our money on spa treatments instead of an overly expensive hotel closer to the venue. Highly recommend will stay here again.

We stayed for 2 nights and had a wonderful time. The rooms are gorgeous and the beds and pillows are fluffy and comfortable. Shower was enormous and had nice quality shampoo conditioner and body wash. We booked treatments at the spa and spent several hours using the amenities prior and after our treatments. The spa is fantastic and the treatments were wonderful. Staff was all extremely nice and helpful throughout resort and spa. We had lunch for $24.95 all you can eat among several different restaurant types, it was delicious and a great value. We stayed here to see a concert at United Center. It’s about 30-40 min drive but worth it for us to spend our money on spa treatments instead of an overly expensive hotel closer to the venue. Highly recommend will stay here again.

10

Tacica

18 aug. 2025

·

Stannade 2 nätter

They have a Starbucks which I loved and a lot of food options to choose from at their food court. They also have a steakhouse restaurant on the top floor that has an amazing view.

They have a Starbucks which I loved and a lot of food options to choose from at their food court. They also have a steakhouse restaurant on the top floor that has an amazing view.

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6

Angie

för 2 veckor sedan

·

Stannade 1 natt

It was ok

It was ok

10

Jesse

för 2 veckor sedan

·

Stannade 1 natt

It was well maintained and the atmosphere was nice, will be returning soon.

It was well maintained and the atmosphere was nice, will be returning soon.

8

ROSEMARY

för 2 veckor sedan

·

Stannade 1 natt

Excellent stay. Great room and view. Easy access to all areas. Only one problem with checking out and asking for late check out, I was very disappointed, especially since I was asking for one hour extension.

Excellent stay. Great room and view. Easy access to all areas. Only one problem with checking out and asking for late check out, I was very disappointed, especially since I was asking for one hour extension.

10

Capucine

för 2 veckor sedan

·

Stannade 1 natt

Great stay and location. Convenient to Country Club Hills amphitheater concerts. Everything good, just wish they had hardwood floors vs. carpet

Great stay and location. Convenient to Country Club Hills amphitheater concerts. Everything good, just wish they had hardwood floors vs. carpet

10

Victor

för 3 veckor sedan

·

Stannade 2 nätter

Very nice hotel, staff was great and the steak house is awesome.

Very nice hotel, staff was great and the steak house is awesome.

Boendets policy

Instruktioner för incheckning

Allt du behöver veta för en smidig incheckning.

Incheckning

Checka ut

Från 16:00 till 01:30

Innan 11:00

Bra att veta

Ytterligare regler och information om denna fastighet.

Tillval

Ytterligare betalda tjänster du kan efterfråga.

Undrar du något?

Omedelbara AI-svar är baserade på hotellinformation

Priser för kommande datum

september 2026

sö	må	ti	on	to	fr	lö
		1	2	3	4	5
6	7	8	9	10 $173	11 $268	12 $363
13 $182	14 $186	15 $175	16 $216	17 $288	18 $365	19 $346
20 $218	21 $178	22 $223	23 $173	24 $173	25 $285	26 $332
27 $231	28 $173	29 $171	30 $173

oktober 2026

Billigare

Dyrare

Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

Personalen i receptionen välkomnar gästerna vid ankomst. Kreditkortet som användes för bokningen måste uppvisas av kortinnehavaren vid incheckning tillsammans med motsvarande fotolegitimation. Andra arrangemang måste samordnas med boendet före ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.

Incheckning måste göras av någon som är minst 21 år.

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Namnet på kreditkortet som används vid incheckning för att betala för oförutsedda utgifter måste vara detsamma som huvudnamnet på rumsbokningen.
Boendet accepterar kreditkort, bankkort och kontanter.
Kontantfria transaktioner erbjuds
Oljud utanför kan höras in på rummen.
På detta boende finns bland annat följande säkerhetsdetaljer: kolmonoxiddetektor, rökdetektor och utomhusbelysning.

Poolen är tillgänglig mellan 07.00 och 22.00.
Förhandsbokningar krävs för spabehandlingar. Bokningar kan göras genom att kontakta denna resort innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
Endast registrerade gäster är tillåtna på boendets rum.
Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).

Avgift för parkeringsservice: USD 25 per dag (möjlighet att köra iväg och komma tillbaka)

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.