萬海姆黎巴嫩溫德姆戴斯套房飯店

It was comfortable. The pool was promoted online, but the pool was not available upon check in.

Pool was closed. This was the reason i booked this hotel. Grand kids were disappointed.

The hotel was clean and everyone was very friendly. Location was great for our needs. The continental breakfast was ok - the pictures on the website don’t match up (no hot foods; just cereal, yogurt, bagels/muffins). Fitness center was small and didn’t offer much. Disappointed the pool was out of service.

We arrived and they told us that there was a power outage and that the hotel was closed. They never called to tell us. They never did anything to help.

Front door was locked at midnight. My key did not work on side door. Front door was locked at 11:40.

Lobby bathrooms men and women were out of order. Swimming pool out of order. Laundry area machines out of order. Some of the staff employees were rude. Outdated furniture

Property was way below average. Room looked like it was under construction. Patch work and holes in the wall. Also room looked like it hadn’t been cleaned in weeks outside of new bed sheets. Dead bugs throughout room. Mentioned to staff and said someone would be by and never happened. As for amenities advertised on site pool. Which was “out of order”. From the color of the water it looked like it hadn’t been used in years. Very limited breakfast options compared to other Days Inns I have stayed out. Overall very disappointed and wouldn’t pay to stay here again.

Pool was closed Tv only worked some of the time Walls patched but not painted Not really clean

Pool didn’t work out of order. Breakfast is nothing but cereal. If you want a hotel with more than cereal and a bed then this is not the place to stay. Otherwise it did the job and it was good enough for one night.

Pool was not in service…..Tub clogged when showering had to wait for it to drain down for the next person to shower..mentioned to front desk and didn’t try to resolve acted as if it was not a issue…never received fresh towels the 2nd day..glad I brought my own… served it’s purpose for the reason being there but wouldn’t stay here again

The room was not very clean. Mold and water stains in the bathroom. Food crumbs on the floor. Dust on dresser and next to refrigerator. Bed was ok, but tip cover seemed stained.

Absolutely awful. Was told not to use the bathroom door lock because it’ll get stuck. Everything was dirty. Mold in the bathroom. Snot on the bathroom door. Nothing was vacuumed which is bare minimum. TV screen would turn on intermittently. Toilet not clean. Don’t bother with the breakfast.

There was a newspaper sill in the room since May 13, pink mold/mildew in the toilet (that barely flushed) and the pink thick ring of mold swirled around and never went down, black mold/mildew dots in the shower. The comforter clearly had an old blood spot … everything felt dirty and we would never ever consider that place again. From the outside the place looked like it was a gross old motel with a new “days inn” sign drilled into the front, with rust staining the front of the building (they didn’t even remove the rusted, crooked, metal broken “motel” sign from the front of the property yet). You should remove this option from your site because I think everyone else will feel as disgusted as we did. And I actually don’t think a hotel of this caliber would even be able to be selected when people choose to go through Expedia… we should be guarded from wasting our money on hotels like this when we decide to use you for booking.

Our first room had dirty, BLOODY sheets. The next room was cleaner but there was wall damage, broken lamp, broken chair, & dirty coffee maker. Sink & shower have zero water pressure. We asked for more towels & they had zero clean ones til later in the night. Terrible experience.

Rooms were dirty

This property is filthy. We had it booked for two nights and stayed about 10 minutes and had to book another. There were stains on the bedding and walls. The bathroom mold in it. I would never recommend this hotel

The room wasn't ideal and lacked basics like a decent mattress on the "sleeper sofa" which was a twin size. There also wasn't a coffee maker. Overall the hotel was in poor condition and smelt of smoke.

The woman at the desk was very very rude when we were checking in. The room had stains all over the bed. There were huge cobwebs with dead bugs all over. And I do have photos.

As we walked in the lobby was incredibly warm with a musty smell. When we went to the room everything seemed okay until I looked at the windowsill. There was dead bugs all over both windowsills in the room. It looks as if it hadn't been wiped down in weeks. No excuse for this. Will never stay there again.

Overall, poorly ran establishment. Room was dirty and moldy, trash on the floor and hair on and in the bed so not sure if sheets were changed. Couldn't secure the door because it had been broken and not repaired. Also found signs of bed bugs plus one dead on the headboard. We were the only people at this hotel and when brought up the issues with the receptionist they were dismissive and argumentative. The area around the building was unlit and I wasn't going to chance somebody messing with my work vehicle. We ultimately ended up not staying at this establishment and went to another hotel.

Pool is no longer in service. Tv gets minimal channels. Of those channels, several of them don’t have sound and several of them are barely viewable as the picture is distorted. Curtains are unable to close all the way due to design.

Would not recommend. Unable to reach staff by phone. TV remote did not have a cover, batteries held in by scotch tape. Sofa bed was to be a queen size, it was a full but was unable to use it in any case. Mattress on sofa bet was torn in a number of places. No bedding in the room for the sofa bed. Toilet tissue roll was almost empty with no spare in the room.

Had 2 rooms. Both pull out sofas were bad. You could see springs, fluids all over them. We actually booked another hotel that night. The staff did not believe me when I showed them photos. Hotels.com did help rebook in a different hotel.

The property was old and so were the rooms. It doesn't seem like the front desk is staffed by a sufficient enough amount of people as it took long to get someone to help out. The location and price worked well for us for our short stay so it wasn't so bad.

This hotel did its job but I don't think I would choose to stay here again. Pool, extra restrooms, side doors of the hotel all "out of order," extremely limited breakfast choices, and minor cleanliness issues like a dirty microwave, and raisins smashed into the fold out couch from previous people. Noise from the highway was also very noticeable. Customer service was fine.

Toilet leaked and rocked when flushing. Hair in the bathtub and toilet bowl looked like it needed a good scrubbing. Curtain was torn off the rod and was dirty. Cobwebs above the bathtub. Had trouble finding parking. Beds were comfortable and the air conditioning and refrigerator both worked well.

The shower and toilet had some issues. The toilet didn’t really flush. You had to flush multiple times for it to actually flush. And the shower didn’t send all of the water to the shower head so the pressure was pretty bad.

Hotel was clean and decent. However, the shower/bath tub did NOT work in our room. There was no water pressure at all.

Pros: -Relatively inexpensive compared to other higher priced hotels in the area -Good location -Clean rooms -Nice staff Cons: -This is an older property. You can hear the floor above walking on floor. Banging doors as well. -You can hear the highway noise too. Note: Light sleepers. Summary: -This is a good economy + hotel. Not perfect, not terrible. I’d stay here again.

I was doing an art show in Mount Gretna and this hotel was conveniently located close by. It served its purpose; the rooms were clean and the beds and pillows were comfortable. However, the hotel does need some work/upgrades to better align with the daily rate. The rooms are a little dated, the shower pressure was very poor, and the toilet was loose.

We’re were very pleased to get into our room earlier than the usual 3:00 check in time. David was very nice and helpful too.

We had a good stay. Staff was friendly and new the area well.

We travel regularly. Many nights we have to check in much later because of how our schedule works. When we do, we will contact the property days ahead of time to be sure that 1) there is an attendant at the desk 2) the night audit will not cancel out our rooms. Our stay was for Aug 23. We contacted the property on the 21 of Aug. Spoke to the front desk. They told us this was fine but we needed to call when we were getting close to the facility as they lock the doors at night. We made note of this and did as instructed. On the night of the 23 / morning of the 24, we began calling the facility. There was no answer. Both myself and another member of our team tried to no avail. Faced with this dilemma and it being 2 am, we made the decision to stop at another hotel that was open as we had no way of knowing if the property where our reservation was made was even open, or if there was an attendant as no one answered the phone. We made contact w the facility four times since the incident. Two of these times, the front desk attendant told me to call back on Saturday (it was a Tuesday) as that is when the manager is in. I did as requested, strange as the request was. I spoke to someone that called themselves the manager. They listened to my concerns and said they were going to speak to an employee and they would deal with the refund. We have yet to receive one, no contact from the facility. I feel we are just being ghosted as they think we have no recourse. Book at your own risk

Staff are very friendly.

The front desk was extremely rude and weren’t helpful at all. Booked through hotels.com, but had the hotel cancelled without any attempt at resolving reservation issues. The customer service at hotels.com contacted the hotel and the staff was even rude to them. I high recommend staying away from this hotel, the staff acted like my family was a burden on them.

Place was empty with all the lights out and no one at the checking- just a note and phone # to call. Took 15 minutes for her to show up. Owner operated - needs training. Breakfast bare minimum junk food

Older property but reasonably priced, clean, and beyond nice staff.

The staff was rude, the window was filled with flying bugs eh

Great staff

Staff was horrible, they was not very pleasant at all and couldn't understand what i was asking of them.

Close to the renaissance faire which is great if you can leave your car there & walk to the lot, but a bit of an issue when it takes you 35 minutes to leave their lot to get back to your room.

We had a relaxed weekend. Was close to many different types of places to visit. We spent time at Mt Gretna and it was a short drive. Would stay here again. Thanks for a good weekend.

Nothing around , but good service

Close to our event, easy check in and out

We stayed here because it was nearby to the Renaissance fair. It is definitely a dated building, but we were only there to sleep and found it to be comfortable and clean. The building itself is somewhat dated as other people have said, but we had no issues And we were pleased to be so close to the festival.

The location was very quiet and peaceful. Breakfast was also a great accommodation.

The property was quiet which was good. Its located in no mans land, PA! It is literally a sundown town! There's no food areas close to the hotel except a convenience store that serves fried chicken! There were dead flies in my room IN THE WINTER! The shower handle was broken off the wall. I had to finagle it to adjust my shower water. The breakfast was subpar and frankly, i know I'll never stay there again.

Closest hotel to Ren Faire. Walkable to Faire. Would stay again. Breakfast is basic. Just muffins and cookies. Worth the price to stay.

Right next door to Mount Hope Winery. Perfect for our visit to the Renaissance Faire. Close dining options. Hotel staff very friendly. Clean rooms, good breakfast

We stayed at Comfort Inn for a Ren Faire weekend. The location is great for the Faire! The staff at the hotel were pleasant and helpful. The stay served its purpose!

Here for a church conference. Everything was fine. Breakfast is either cold cereal or microwaved sandwiches. Coffee was good. We could tell that, as many hotels are these days, it us short staffed. Yet room had everything we needed. Good stay at a decent price...compared to other Lancaster County hotels!

Convenient with wonderful breakfast and a well-furnished room. Very comfortable

Very nice basic amenities. Limited breakfast but fresh

I wasn’t impressed with the cleanliness of the room and there really wasn’t much of a choice for breakfast.

Excelent service and cordially. Nice breakfast.

The breakfast was very basic. The facility was looking a bit tired. It was very adequate for the tyoe of hotel. The area was safe. There lots of flowers and the grounds we well kept.

Closest hotel to Ren Faire. Walkable to Faire. Would stay again. Breakfast is basic. Just muffins and cookies. Worth the price to stay.

Everything about the hotel was acceptable except the price and breakfast. $172 per night is outrageous for this hotel in the middle of nowhere. Breakfast was a joke. Coffee was ok, microwaveable breakfast sandwiches, packaged muffins and yogert was about the extent of breakfast. They did have some fruit out but the apples were old and wrinkled. The orange juice tasted fizzy which would indicate it was spoiling. It won't stay here again.

Pool didn’t work out of order. Breakfast is nothing but cereal. If you want a hotel with more than cereal and a bed then this is not the place to stay. Otherwise it did the job and it was good enough for one night.

Disappointed and will never return. We travel to this area often for soccer tournaments and I will never stay at this hotel again! The hotel is dark and dreary, the front desk staff is never at the desk, and the phone in my room did not work to contact the front desk when I needed their assistance. My room was also dark and dreary, with splatters of some sort of dark liquid on the walls, and a broken lampshade on one of the lamps. The pillows were yellow and the mattress was old, could feel every spring inside of it. The bathroom also had hair on the counter from the last guests that used the room, there was mold in the bathtub caulking, the toilet rocked when you sit down on it, and the shower did not work properly, as half the water came out of the faucet and half came out the shower head, we had to stand in ankle deep water while we showered. Finally, the breakfast options were just terrible…cereal, bread, and SALTINE crackers were our options, and there was NO COFFEE! Save yourself the disappointment and do not stay here!