Residence Inn by Marriott Killeen

It was too old

Staff was wonderful. Hotel itself was dated. Got off elevator in my floor and it smelled like old food. Opened door to room and smelled musty. Carpets in hall and room were dirty. Did not feel Like a Marriott

This hotel has the friendliest staff I have ever encountered. We enjoyed the breakfast (especially the cold brew coffee!), our room was comfortable, the Internet was fast, but it is everyone we interacted with that will have us staying here next time we're in the area.

The staff were very friendly and helpful! I had to take an exam for school and they provided accommodation for that and I’m very grateful. When we arrived, they were serving pasta for guests for dinner.

The staff was very friendly and helpful! The problems were equipment: the electronic key system was old and it took multiple tries to get door unlocked, or the door itself got stuck. This happened in the 3rd floor laundry. Also, the carafe for the coffee maker in the kitchenette in room 307 did not fit the pot so the water never entered the carafe but overflowed from the machine.