Four Points by Sheraton Peoria

You can definitely tell that my room wasn’t properly clean due to the fact that I found a dirty black used glove under the bed, old water caps and a very nasty smell coming from the bathroom once to air freshener they sprayed wore up. my room had no number on there and the gentleman at the front desk. Didn’t take time to let me know that as well as that I need a parking ticket to display in the front of my car underneath the garage so I wouldn’t get towed.

Room and hotel were clean, actually smelled good, within walking distance of restaurants and Hockey game. Staff was super nice. Even had flowers for moms on Mothers Day.

The coffee maker was broken in the room. The parking garage is falling apart and dangerous

Our stay was a excellent stay and we will be back.

We used the parking deck because there was an event going on at the pull up at front door was packed. The garage was a disaster, the ground was in crumbles, falling apart. You couldn’t get out of your car without falling. Suitcases were getting stuck in the huge holes in the concrete and rocks all over. We made it to the elevators after walking around because nothing was clearly marked to know where to go. Then the elevators didn’t work. So we had an infant in a stroller suitcases, bags, pac and play that we had to haul down the ramps with on coming traffic because that was the only down with a stroller and all of our stuff. It was totally unsafe for our family and our baby. Espcailly with how bad the ground was we were tripping and falling or had to pick up the stroller at one point because of how big the hole was in the ground. This was unsafe and very scary. Then went to check in and they gave us a hard time because we booked through a 3rd party they kept saying and not through a website ?? And had to change the taxes. And I said no the whole entire weekend is paid in full so your not charging anything different. We had to wait 10 trips to finally be able to get on the elevator to get to our room everything kept cutting in front of us and the stroller. Being very rude with this bunch group of kids. All weekend we dealt with them. But they were had no control. They took over the hotel for an event going on. The staff was in staffed. There is so much more….