Sunday London Staines-upon-Thames Heathrow T5
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88 US$
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From
88 US$
/ noche
Acerca de esta propiedad
Con una terraza y jardín donde descansar y comodidades como conexión a Internet wifi gratis, ¡no te faltará de nada!
Servicios
Con una terraza y jardín donde descansar y comodidades como conexión a Internet wifi gratis, ¡no te faltará de nada!
Servicios empresariales
Tendrás un centro de negocios, un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. Hay un aparcamiento sin asistencia (de pago) disponible.
Comida
Sunday London Staines-upon-Thames Heathrow T5 sirve deliciosas comidas en Riverside Restaurant. Relájate con un buen refresco en uno de los 2 bares con salón. Se ofrece un desayuno continental todos los días de 07:00 a 09:00 con un coste adicional.
Habitaciones
Disfruta de una agradable estancia en una de las 88 habitaciones con televisión LCD. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El cuarto de baño está provisto de ducha y bañera combinadas y artículos de higiene personal gratuitos. Entre las comodidades, se incluyen escritorio, cafetera y tetera y la posibilidad de solicitar cunas gratuitas.
Ubicación
Si decides alojarte en Sunday London Staines-upon-Thames Heathrow T5, te encontrarás en una fantástica zona de Staines (Centro de la Ciudad de Staines) y estarás a menos de 1 min en coche de River Thames y a 7 de Thorpe Park. Además, este hotel se encuentra a 10,4 km de Windsor Castle y a 11,9 km de LEGOLAND® Windsor.
Qué hay cerca
Thames Path(0.1 millas)
River Thames(0.1 millas)
Puente de Staines(0.4 millas)
Monumento a la Carta Magna(2 millas)
Royal Holloway, Universidad de Londres(2.7 millas)
Thorpe Park(2.9 millas)
Runnymede(3 millas)
Virginia Water(4.5 millas)
Jardines Savill(4.9 millas)
Kempton Racecourse(5.1 millas)
Frogmore House(5.3 millas)
Centro de polo Coworth Park(6.2 millas)
Windsor Royal Shopping Centre(6.3 millas)
Theatre Royal(6.4 millas)
Capilla de San Jorge(6.4 millas)
Aeropuerto de Heathrow (LHR)(6.9 millas)
Farnborough (FAB)(21.8 millas)
Aeropuerto de Gatwick (LGW)(38.6 millas)
Londres (LCY-London City)(65.5 millas)
Aparcamiento
Restaurante
Habitaciones para no fumadores
Servicio de habitaciones
Salones para banquetes
Jardín
Ubicación
Thames Street, Centro de la Ciudad de Staines, Staines, Distrito de Spelthorne, Inglaterra, Reino Unido
Thames Path (0.1 millas)
River Thames (0.1 millas)
Puente de Staines (0.4 millas)
Monumento a la Carta Magna (2 millas)
Royal Holloway, Universidad de Londres (2.7 millas)
Thorpe Park (2.9 millas)
Reseñas de los huéspedes
7.9
Bueno
Basado en 578 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Sunday London Staines-upon-Thames Heathrow T5, los viajeros elogian el personal amable, la ubicación frente al río y las camas cómodas, al tiempo que señalan áreas anticuadas, ruido ocasional de trenes y aviones, y dificultades de acceso debido a muchas escaleras y la ausencia de ascensor.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el Sunday London Staines-upon-Thames Heathrow T5, los viajeros elogian el personal amable, la ubicación frente al río y las camas cómodas, al tiempo que señalan áreas anticuadas, ruido ocasional de trenes y aviones, y dificultades de acceso debido a muchas escaleras y la ausencia de ascensor.
La limpieza y el mantenimiento son irregulares, con informes recurrentes sobre moho, olores a humedad y problemas con el agua caliente, las duchas y la calefacción. El desayuno y la restauración junto al río reciben elogios frecuentes, aunque algunos mencionan bebidas calientes de máquina, opciones ocasionalmente limitadas y confusión con el pago en el bar. La ubicación es conveniente para Heathrow y el centro de Staines, con bonitas vistas del Támesis, pero puede haber ruido dependiendo de la habitación. Espere una estancia económica en una excelente ubicación, con concesiones en cuanto a antigüedad y consistencia.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Se agradece la terraza/bar junto al río y el aparcamiento en el lugar, pero el acceso es complicado debido a las numerosas escaleras y la ausencia de ascensor. Los problemas recurrentes incluyen el aparcamiento de pago y los frecuentes problemas de agua caliente/fontanería; algunas áreas se ven descuidadas.
Reseñas de huéspedes relacionadas
10
Frank
7 oct 2025
·
Se alojó 1 noche
The staff were all great with us our room was top class you could sit in the beer garden by the Thames and the shops were just a short walk away
The staff were all great with us our room was top class you could sit in the beer garden by the Thames and the shops were just a short walk away
4
Alexander L
26 jun 2025
·
Se alojó 1 noche
Shocked to find out there was no hot water in the showers only when we went to shower. Asked reception staff and they told us their water boiler had been broken for a while. The minifridge also doesn’t work in all rooms. Although the staff were understanding and accommodating and let us shower in another room, it was extremely frustrating that we weren’t told this at check in. They also said they had no rooms to switch us into. We got a family room with the sofa bed and there was no duvet for the sofa bed either. Overall, an extremely disappointing stay even if the staff were kind.
Shocked to find out there was no hot water in the showers only when we went to shower. Asked reception staff and they told us their water boiler had been broken for a while. The minifridge also doesn’t work in all rooms. Although the staff were understanding and accommodating and let us shower in another room, it was extremely frustrating that we weren’t told this at check in. They also said they had no rooms to switch us into. We got a family room with the sofa bed and there was no duvet for the sofa bed either. Overall, an extremely disappointing stay even if the staff were kind.
10
Cynthia
14 sept 2025
·
Se alojó 1 noche
This is a hotel in a beautiful setting on the Thames with a great outdoor cafe. The staff are amazing and each person we met went above and beyond. It's worth the stay for sure. You must be ready for lots of stairs as there is no lift. Also, the hotel is called around 3 different names depending on who you ask, so that can be confusing. Regardless, the staff and setting make this hotel a must visit.
This is a hotel in a beautiful setting on the Thames with a great outdoor cafe. The staff are amazing and each person we met went above and beyond. It's worth the stay for sure. You must be ready for lots of stairs as there is no lift. Also, the hotel is called around 3 different names depending on who you ask, so that can be confusing. Regardless, the staff and setting make this hotel a must visit.
2
James
15 ene 2026
·
Se alojó 1 noche
There was no hot water and no shower.
There was no hot water and no shower.
8
Miguel
10 sept 2025
·
Se alojó 3 noches
Plus: Thames river view, pub by the riverside, near town, close to LHR airport. Minus: no lift, no AC though not needed in Sept.
Plus: Thames river view, pub by the riverside, near town, close to LHR airport. Minus: no lift, no AC though not needed in Sept.
10
david
18 ago 2024
·
Se alojó 2 noches
Very good state of decoration in public areas and in the bedroom. Friendly staff, comfortable lounges and bar and peaceful terrace overlooking the River Thames. Good wifi, bed a super king size, large TV, probably 45". Bathroom had a bath and shower combination. Very good buffet breakfast including mixed fruit. The original hotel facia is attractive, pity about the large metal container in the adjacent car park. Great for walks along the river and the shops and market.
Very good state of decoration in public areas and in the bedroom. Friendly staff, comfortable lounges and bar and peaceful terrace overlooking the River Thames. Good wifi, bed a super king size, large TV, probably 45". Bathroom had a bath and shower combination. Very good buffet breakfast including mixed fruit. The original hotel facia is attractive, pity about the large metal container in the adjacent car park. Great for walks along the river and the shops and market.
6
Mark
17 oct 2025
·
Se alojó 1 noche
The hotel name and it's entrance isn't well identifiable. The local trains cross regularly over the Thames River just outside the hotel making it quite noisy at night if you're trying to sleep. There were also a lot of stairs to climb and a maze of turns (it appears this is due to combining two buildings via a connecting hallway) that required climbing stairs up to get to the second floor, then climbing back down another half-dozen steps to access your room second floor room. For mid October, the room was cold and never warmed up. It was also necessary to ask for a "second" bath towel at the front desk for a room booked for two individuals.
The hotel name and it's entrance isn't well identifiable. The local trains cross regularly over the Thames River just outside the hotel making it quite noisy at night if you're trying to sleep. There were also a lot of stairs to climb and a maze of turns (it appears this is due to combining two buildings via a connecting hallway) that required climbing stairs up to get to the second floor, then climbing back down another half-dozen steps to access your room second floor room. For mid October, the room was cold and never warmed up. It was also necessary to ask for a "second" bath towel at the front desk for a room booked for two individuals.
8
Carlos
21 oct 2025
·
Se alojó 1 noche
Not one was in the bar and they charge me £10 for parking
Not one was in the bar and they charge me £10 for parking
8
Wayne
22 may 2025
·
Se alojó 1 noche
Hotel fine but Parking limited and be mineful of eagle eye system as even though paid for parking charged me on leaving and return which had to appeal to get removed
Hotel fine but Parking limited and be mineful of eagle eye system as even though paid for parking charged me on leaving and return which had to appeal to get removed
8
Martin
6 jul 2025
·
Se alojó 2 noches
When i arrived from walking from the station. The receptionist advised my room was on 2nd fllof and no lift. I was quite out of breath so she kindly gave me upgrade to ground floor room with doors opening and i could view the river. The hotel bedrooms could do with a face lift to modernise them. Also, i was on the toilet and noticed a creepy crawley on the floor so removed it to utside. Otherwise a very nice stay with breakfast.
When i arrived from walking from the station. The receptionist advised my room was on 2nd fllof and no lift. I was quite out of breath so she kindly gave me upgrade to ground floor room with doors opening and i could view the river. The hotel bedrooms could do with a face lift to modernise them. Also, i was on the toilet and noticed a creepy crawley on the floor so removed it to utside. Otherwise a very nice stay with breakfast.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza y el mantenimiento son inconsistentes: varios huéspedes encontraron limpias las habitaciones y las zonas comunes, mientras que otros informaron sobre moho u olores a humedad, plagas y problemas de mantenimiento en el baño. Los estándares varían según la habitación y la zona.
Reseñas de huéspedes relacionadas
4
Gale
29 sept 2025
·
Se alojó 4 noches
Bathroom in need of updates and repairs . No one at reception. Dining, breakfast, bar all operated by others than hotel, however we’re told to go tell front reception desk to pay…no one at reception. Also, since we expected the bar to notify hotel of amount, we were woken by person from bar who said we had to go pay at reception. Nice location on river but needs repairs. Room had strong smell of mold. Dirty linens were piled most of the day in hallways.
Bathroom in need of updates and repairs . No one at reception. Dining, breakfast, bar all operated by others than hotel, however we’re told to go tell front reception desk to pay…no one at reception. Also, since we expected the bar to notify hotel of amount, we were woken by person from bar who said we had to go pay at reception. Nice location on river but needs repairs. Room had strong smell of mold. Dirty linens were piled most of the day in hallways.
2
Monesh Kumar
16 ago 2025
·
Se alojó 1 noche
I could hear everyone walking outside and room smell molded. They had a breakfast option but not for kids.
I could hear everyone walking outside and room smell molded. They had a breakfast option but not for kids.
8
Nigel
15 dic 2025
·
Se alojó 6 noches
Spotless rooms, Great breakfast choices, very Professional staff and an awesome view of the Thames river from the dining room.
Spotless rooms, Great breakfast choices, very Professional staff and an awesome view of the Thames river from the dining room.
8
Sally
26 feb 2025
·
Se alojó 3 noches
Some of the reviews weren't great for this hotel so we were pleasantly surprised. The staff were friendly and helpful. The room was clean and comfortable. Good mid range hotel
Some of the reviews weren't great for this hotel so we were pleasantly surprised. The staff were friendly and helpful. The room was clean and comfortable. Good mid range hotel
10
Graham
23 sept 2024
·
Se alojó 1 noche
Great location, spotless rooms and a great breakfast
Great location, spotless rooms and a great breakfast
6
Greta
18 jul 2025
·
Se alojó 1 noche
Overall, the stay was okay for a short overnight stop. The check-in and check-out process was quick and easy, and the staff were friendly and helpful with directions to Heathrow! However, there were a few issues, but can’t complain for the price. My room was right next to the road, so there was quite a bit of noise from outside, and I could also hear people in the corridor and above, especially when they were walking, as the floorboards creaked constantly. I noticed a few ants in both the bathroom and bedroom, a hair in one of the cups, and a few on the pillows, along with some marks on the bedsheets. Despite these issues, it served its purpose as a convenient overnight stay near Heathrow - just needs a bit more attention when it comes to cleanliness.
Overall, the stay was okay for a short overnight stop. The check-in and check-out process was quick and easy, and the staff were friendly and helpful with directions to Heathrow! However, there were a few issues, but can’t complain for the price. My room was right next to the road, so there was quite a bit of noise from outside, and I could also hear people in the corridor and above, especially when they were walking, as the floorboards creaked constantly. I noticed a few ants in both the bathroom and bedroom, a hair in one of the cups, and a few on the pillows, along with some marks on the bedsheets. Despite these issues, it served its purpose as a convenient overnight stay near Heathrow - just needs a bit more attention when it comes to cleanliness.
8
Leesa
5 oct 2025
·
Se alojó 1 noche
All-in-all, a pleasant stay. The staff were all polite & friendly. The hotel felt safe & was in a lovely riverside location. The room was a bit old & worn (drawer fronts coming off when opened) but the place was clean & tidy, with a nice powerful shower!
All-in-all, a pleasant stay. The staff were all polite & friendly. The hotel felt safe & was in a lovely riverside location. The room was a bit old & worn (drawer fronts coming off when opened) but the place was clean & tidy, with a nice powerful shower!
4
Mark
11 dic 2025
·
Se alojó 5 noches
The room was somewhat neglected. Clean enough but the was evidence of black mold around the windows and bathroom. Staff was attentive.
The room was somewhat neglected. Clean enough but the was evidence of black mold around the windows and bathroom. Staff was attentive.
8
Work
19 abr 2025
·
Se alojó 2 noches
It was a good clean room and a nice hotel all round the only issue was that the room bathroom door wouldn’t lock so my child could walk in on me luckily that didn’t happen
It was a good clean room and a nice hotel all round the only issue was that the room bathroom door wouldn’t lock so my child could walk in on me luckily that didn’t happen
2
Petar
26 jun 2025
·
Se alojó 1 noche
Room was dirty. Refrigerator wasn’t there, although hole for it and outlet was. Only one sheet on the mattress and none for the comforter. Bathroom ent fan non functional. Bedside light initially non functional and had to be replaced. No mention in literature that there was no elevator. Our room (77) was up steep stairs and also halfway down another staircase to access. I would say however, the breakfast was good. I would not return to this place, and I NEVER usually make a complaint like this. Thank goodness it was only for one night. This hotel is old, nothing wrong with that but the rooms really need tlc. Thank you.. Pete Miljkovic
Room was dirty. Refrigerator wasn’t there, although hole for it and outlet was. Only one sheet on the mattress and none for the comforter. Bathroom ent fan non functional. Bedside light initially non functional and had to be replaced. No mention in literature that there was no elevator. Our room (77) was up steep stairs and also halfway down another staircase to access. I would say however, the breakfast was good. I would not return to this place, and I NEVER usually make a complaint like this. Thank goodness it was only for one night. This hotel is old, nothing wrong with that but the rooms really need tlc. Thank you.. Pete Miljkovic
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las camas son generalmente cómodas, con algunas habitaciones espaciosas con vistas al río y balcones ocasionales. La decoración se siente anticuada en algunos lugares, el control de la temperatura puede ser difícil debido a la falta o limitación de aire acondicionado/calefacción, y el ruido de los trenes, los aviones o la carretera afecta a algunas habitaciones.
Reseñas de huéspedes relacionadas
6
Andrew
28 ene 2025
·
Se alojó 1 noche
The property was ok but needs a renovation which I believe is underway. It was a chilly night and if you opened the curtains the cold wind blew through a gap in the doors. The room looked dated as did the bathroom. Hot water took an age to come through and getting a balance on the shower tap between scolding hot and freezing cold needed the steady hand of a brain surgeon to get it just right(which I couldn’t get). The bar/restaurant area had basic tables and chairs and felt sterile. The main restaurant was closed , I believe for renovations, and this may be better once it is reopened. Noise from the nearby train line and planes taking off from Heathrow did disturb but hopefully, if renovated, double glazing will cure this and the cold draft. It is not a terrible hotel and the staff were friendly. The bed was comfortable and the room was clean. Parking was convenient and there is a ten pound overnight charge which is ok for parking that is lit and covered by CCTV. It is convenient for Heathrow as it is only one junction down. If you want luxury, pay the extra and stay at a Heathrow airport hotel. If you want to save a bit of money, this is probably a good option. Hopefully, a good renovation will improve the quality of the rooms.
The property was ok but needs a renovation which I believe is underway. It was a chilly night and if you opened the curtains the cold wind blew through a gap in the doors. The room looked dated as did the bathroom. Hot water took an age to come through and getting a balance on the shower tap between scolding hot and freezing cold needed the steady hand of a brain surgeon to get it just right(which I couldn’t get). The bar/restaurant area had basic tables and chairs and felt sterile. The main restaurant was closed , I believe for renovations, and this may be better once it is reopened. Noise from the nearby train line and planes taking off from Heathrow did disturb but hopefully, if renovated, double glazing will cure this and the cold draft. It is not a terrible hotel and the staff were friendly. The bed was comfortable and the room was clean. Parking was convenient and there is a ten pound overnight charge which is ok for parking that is lit and covered by CCTV. It is convenient for Heathrow as it is only one junction down. If you want luxury, pay the extra and stay at a Heathrow airport hotel. If you want to save a bit of money, this is probably a good option. Hopefully, a good renovation will improve the quality of the rooms.
6
Aimee
12 oct 2025
·
Se alojó 1 noche
My husband and I were staying for one night, we checked in at around 4pm, no one was the desk when we arrived and the receptionist didn't really greet us. Just took our name and then gave us our room number and the code to get into the room. She didn't mention checkout times or anything. The room was clean, but sparse, we had a little balcony which was a nice surprise. We had asked for a double bed and it was two twins pushed together, it was more room so that was nice. The downside for this came at nearly 1am when the fire alarm went off. We went outside with the rest of the guests but there was no one from the hotel staff to tell us where to go or what was going on. It was only about 5-10 minutes we were outside, and it turned out to be a false alarm, but no one from the staff told us, it was other guests. In the morning, there was no mention of this at reception when we checked out, no apology or explanation. To add to that, myself and my husband had terrible night sleep, there was no air conditioning in the room and it got really hot. When we opened the balcony to get some air, the sound from the VERY nearby trains woke us up consistently so we ended up having to close those and just sweat it out a bit. I wouldn't recommend staying here if you are looking for a relaxing or quiet hotel, I wouldn't be staying here again.
My husband and I were staying for one night, we checked in at around 4pm, no one was the desk when we arrived and the receptionist didn't really greet us. Just took our name and then gave us our room number and the code to get into the room. She didn't mention checkout times or anything. The room was clean, but sparse, we had a little balcony which was a nice surprise. We had asked for a double bed and it was two twins pushed together, it was more room so that was nice. The downside for this came at nearly 1am when the fire alarm went off. We went outside with the rest of the guests but there was no one from the hotel staff to tell us where to go or what was going on. It was only about 5-10 minutes we were outside, and it turned out to be a false alarm, but no one from the staff told us, it was other guests. In the morning, there was no mention of this at reception when we checked out, no apology or explanation. To add to that, myself and my husband had terrible night sleep, there was no air conditioning in the room and it got really hot. When we opened the balcony to get some air, the sound from the VERY nearby trains woke us up consistently so we ended up having to close those and just sweat it out a bit. I wouldn't recommend staying here if you are looking for a relaxing or quiet hotel, I wouldn't be staying here again.
10
BRYN
9 jul 2025
·
Se alojó 1 noche
Really spacious room89 Air conditioning in room which wasn’t mentioned in description so a bonus Loved it shame we had to leave early for a flight
Really spacious room89 Air conditioning in room which wasn’t mentioned in description so a bonus Loved it shame we had to leave early for a flight
6
Jonathan
22 sept 2025
·
Se alojó 5 noches
Decent value, you get what you pay for so don't expect luxury. Hotel is in a fantastic location though right beside Staines town centre. The staff were very friendly and pleasant!! The rooms use pin numbers not key cards which I thought was a nice touch. Definitely needs updating though, no A/C, no USB charging ports, and the bathroom in my room had what looked like a bit of mold on the ceiling of the shower.
Decent value, you get what you pay for so don't expect luxury. Hotel is in a fantastic location though right beside Staines town centre. The staff were very friendly and pleasant!! The rooms use pin numbers not key cards which I thought was a nice touch. Definitely needs updating though, no A/C, no USB charging ports, and the bathroom in my room had what looked like a bit of mold on the ceiling of the shower.
8
John
15 dic 2024
·
Se alojó 1 noche
Excellent value for money. Comfortable bed and pillows. Good position on the river bank and an easy walk into the town centre if you need to.
Excellent value for money. Comfortable bed and pillows. Good position on the river bank and an easy walk into the town centre if you need to.
10
Kathy
30 mar 2025
·
Se alojó 1 noche
The river view balcony was amazing
The river view balcony was amazing
6
Mark
17 oct 2025
·
Se alojó 1 noche
The hotel name and it's entrance isn't well identifiable. The local trains cross regularly over the Thames River just outside the hotel making it quite noisy at night if you're trying to sleep. There were also a lot of stairs to climb and a maze of turns (it appears this is due to combining two buildings via a connecting hallway) that required climbing stairs up to get to the second floor, then climbing back down another half-dozen steps to access your room second floor room. For mid October, the room was cold and never warmed up. It was also necessary to ask for a "second" bath towel at the front desk for a room booked for two individuals.
The hotel name and it's entrance isn't well identifiable. The local trains cross regularly over the Thames River just outside the hotel making it quite noisy at night if you're trying to sleep. There were also a lot of stairs to climb and a maze of turns (it appears this is due to combining two buildings via a connecting hallway) that required climbing stairs up to get to the second floor, then climbing back down another half-dozen steps to access your room second floor room. For mid October, the room was cold and never warmed up. It was also necessary to ask for a "second" bath towel at the front desk for a room booked for two individuals.
4
Craig
10 ago 2024
·
Se alojó 3 noches
On the face of it the hotel was very nice with nice rooms, some rough edges, but was clean, good wifi, comfy beds and a riverside location. For me it was ruined by being mis-sold on Hotels.com. The site said fans in the room - not in mine and also double glazed and sound proofed - defo not mine. the noise from the planes and trains was unbearable Had my room been double glazed and had a fan, I wouldnt have had to have the window open all night to cool the room and wouldnt have been disturbed by the noise. Also this site says "sound proofed" some may be but many are not so I regarded this as mis-selling and runied the experience here as its very noisy. If you do stay here, make sure the room is sound proofed and/or has a fan in warmer weather Sadly circumstances beyond the control of the hotel spoilt this trip.
On the face of it the hotel was very nice with nice rooms, some rough edges, but was clean, good wifi, comfy beds and a riverside location. For me it was ruined by being mis-sold on Hotels.com. The site said fans in the room - not in mine and also double glazed and sound proofed - defo not mine. the noise from the planes and trains was unbearable Had my room been double glazed and had a fan, I wouldnt have had to have the window open all night to cool the room and wouldnt have been disturbed by the noise. Also this site says "sound proofed" some may be but many are not so I regarded this as mis-selling and runied the experience here as its very noisy. If you do stay here, make sure the room is sound proofed and/or has a fan in warmer weather Sadly circumstances beyond the control of the hotel spoilt this trip.
10
Samual
17 dic 2025
·
Se alojó 1 noche
Nice room comfy bed great view
Nice room comfy bed great view
10
Stephanie
17 dic 2025
·
Se alojó 1 noche
Convenient location spacious rooms
Convenient location spacious rooms
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio recibe elogios frecuentes por ser amable, servicial y profesional, con varios huéspedes destacando a miembros del equipo sobresalientes en recepción y en el desayuno/bar. Algunos mencionan fallos en recepción o una mala comunicación durante los problemas.
Reseñas de huéspedes relacionadas
6
Aimee
12 oct 2025
·
Se alojó 1 noche
My husband and I were staying for one night, we checked in at around 4pm, no one was the desk when we arrived and the receptionist didn't really greet us. Just took our name and then gave us our room number and the code to get into the room. She didn't mention checkout times or anything. The room was clean, but sparse, we had a little balcony which was a nice surprise. We had asked for a double bed and it was two twins pushed together, it was more room so that was nice. The downside for this came at nearly 1am when the fire alarm went off. We went outside with the rest of the guests but there was no one from the hotel staff to tell us where to go or what was going on. It was only about 5-10 minutes we were outside, and it turned out to be a false alarm, but no one from the staff told us, it was other guests. In the morning, there was no mention of this at reception when we checked out, no apology or explanation. To add to that, myself and my husband had terrible night sleep, there was no air conditioning in the room and it got really hot. When we opened the balcony to get some air, the sound from the VERY nearby trains woke us up consistently so we ended up having to close those and just sweat it out a bit. I wouldn't recommend staying here if you are looking for a relaxing or quiet hotel, I wouldn't be staying here again.
My husband and I were staying for one night, we checked in at around 4pm, no one was the desk when we arrived and the receptionist didn't really greet us. Just took our name and then gave us our room number and the code to get into the room. She didn't mention checkout times or anything. The room was clean, but sparse, we had a little balcony which was a nice surprise. We had asked for a double bed and it was two twins pushed together, it was more room so that was nice. The downside for this came at nearly 1am when the fire alarm went off. We went outside with the rest of the guests but there was no one from the hotel staff to tell us where to go or what was going on. It was only about 5-10 minutes we were outside, and it turned out to be a false alarm, but no one from the staff told us, it was other guests. In the morning, there was no mention of this at reception when we checked out, no apology or explanation. To add to that, myself and my husband had terrible night sleep, there was no air conditioning in the room and it got really hot. When we opened the balcony to get some air, the sound from the VERY nearby trains woke us up consistently so we ended up having to close those and just sweat it out a bit. I wouldn't recommend staying here if you are looking for a relaxing or quiet hotel, I wouldn't be staying here again.
4
Gale
29 sept 2025
·
Se alojó 4 noches
Bathroom in need of updates and repairs . No one at reception. Dining, breakfast, bar all operated by others than hotel, however we’re told to go tell front reception desk to pay…no one at reception. Also, since we expected the bar to notify hotel of amount, we were woken by person from bar who said we had to go pay at reception. Nice location on river but needs repairs. Room had strong smell of mold. Dirty linens were piled most of the day in hallways.
Bathroom in need of updates and repairs . No one at reception. Dining, breakfast, bar all operated by others than hotel, however we’re told to go tell front reception desk to pay…no one at reception. Also, since we expected the bar to notify hotel of amount, we were woken by person from bar who said we had to go pay at reception. Nice location on river but needs repairs. Room had strong smell of mold. Dirty linens were piled most of the day in hallways.
10
guido
6 oct 2025
·
Se alojó 1 noche
First time in months that I find so great staff in a hotel. Not even 5 star hotels around London had better staff. Receptionist Ana was the best receptionist I’ve even seen in my life. I will definitely comeback in the futures
First time in months that I find so great staff in a hotel. Not even 5 star hotels around London had better staff. Receptionist Ana was the best receptionist I’ve even seen in my life. I will definitely comeback in the futures
10
Annette
15 jun 2025
·
Se alojó 6 noches
I loved it here! You couldn’t ask for nicer people. Helpful, personable, and friendly staff. The beds I am going to miss, best beds ever! I loved my stay. Close to the bus station and train station. I walked to both every day I was there. Anything I needed, even when it was out of the realm of their service, they helped me with. Brilliant staff!
I loved it here! You couldn’t ask for nicer people. Helpful, personable, and friendly staff. The beds I am going to miss, best beds ever! I loved my stay. Close to the bus station and train station. I walked to both every day I was there. Anything I needed, even when it was out of the realm of their service, they helped me with. Brilliant staff!
10
Aleen
4 ene 2026
·
Se alojó 1 noche
had a wonderful stay overall. The room was clean, comfortable, and well maintained. What truly made the experience special was the staff, especially Widnel. He was genuinely kind, professional, and always smiling. He went above and beyond to make sure everything was perfect and made us feel very welcome from the first moment. His positive attitude and attention to detail really stood out. Thank you, Widnel, for such a lovely experience you truly made our stay memorable. 🌟
had a wonderful stay overall. The room was clean, comfortable, and well maintained. What truly made the experience special was the staff, especially Widnel. He was genuinely kind, professional, and always smiling. He went above and beyond to make sure everything was perfect and made us feel very welcome from the first moment. His positive attitude and attention to detail really stood out. Thank you, Widnel, for such a lovely experience you truly made our stay memorable. 🌟
8
Phil
27 sept 2024
·
Se alojó 1 noche
A nice hotel on the river. Well kept to a high standard and friendly, helpful staff
A nice hotel on the river. Well kept to a high standard and friendly, helpful staff
10
Tina
7 may 2025
·
Se alojó 3 noches
The staff were extremely hospitable. And could not do enough to be helpful, polite and positive. I will definitely go back.
The staff were extremely hospitable. And could not do enough to be helpful, polite and positive. I will definitely go back.
10
Inese
10 ene 2025
·
Se alojó 1 noche
When I stayed first time I was pleasantly surprised when I walked into the room. It was a good-sized room with a balcony. The bed was very comfortable. I had a great night's sleep. The second time was just as good as the first, and it exceeded all of my expectations.Hotel staff is exceptional⭐️⭐️⭐️⭐️⭐️I really liked the hotel, staff were fantastic and the location was really good. ⭐️⭐️⭐️⭐️⭐️ I would highly recommend this hotel and definitely stay there again ⭐️⭐️⭐️⭐️⭐️
When I stayed first time I was pleasantly surprised when I walked into the room. It was a good-sized room with a balcony. The bed was very comfortable. I had a great night's sleep. The second time was just as good as the first, and it exceeded all of my expectations.Hotel staff is exceptional⭐️⭐️⭐️⭐️⭐️I really liked the hotel, staff were fantastic and the location was really good. ⭐️⭐️⭐️⭐️⭐️ I would highly recommend this hotel and definitely stay there again ⭐️⭐️⭐️⭐️⭐️
10
francine
14 abr 2025
·
Se alojó 1 noche
The receptionist was extremely pleasant and helpful. I had a very nice room and drink on the terrace watching the sun go down.
The receptionist was extremely pleasant and helpful. I had a very nice room and drink on the terrace watching the sun go down.
10
Alex
14 jul 2024
·
Se alojó 1 noche
The concierge- Anna, was exceptionally professional, frequently, and helpful. We requested a room change and she dealt with it immediately- with a smile. She made out stay perfectly enjoyable.
The concierge- Anna, was exceptionally professional, frequently, and helpful. We requested a room change and she dealt with it immediately- with a smile. She made out stay perfectly enjoyable.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación junto al río Támesis, con fácil acceso al centro de Staines, enlaces de transporte y Heathrow; muchos mencionan agradables vistas al río y paseos. Algunas habitaciones se ven afectadas por el ruido de los trenes, aviones o la carretera cercanos.
Reseñas de huéspedes relacionadas
10
Rosiclelia
1 dic 2025
·
Se alojó 1 noche
Great little hotel off a busy street but faces the Thames river so beautiful view for breakfast. Easy access to the airport, Uber arrived in 3 minutes. Stayed overnight for long layover.
Great little hotel off a busy street but faces the Thames river so beautiful view for breakfast. Easy access to the airport, Uber arrived in 3 minutes. Stayed overnight for long layover.
10
Stacy
2 oct 2025
·
Se alojó 1 noche
The Sunday roast was amazing. The river-view room is worth it. The parking was convenient, and we walked down the river path which was lovely. Easy to get to for those traveling from Heathrow airport. I would absolutely stay here again and recommend it to others.
The Sunday roast was amazing. The river-view room is worth it. The parking was convenient, and we walked down the river path which was lovely. Easy to get to for those traveling from Heathrow airport. I would absolutely stay here again and recommend it to others.
8
Elizabeth
15 sept 2025
·
Se alojó 1 noche
Quiet room, I heard no traffic noise from the large road outside. Centrally located. It is close to a good shopping centre if you are looking for food.
Quiet room, I heard no traffic noise from the large road outside. Centrally located. It is close to a good shopping centre if you are looking for food.
8
johan
28 sept 2025
·
Se alojó 1 noche
Close to airport. Riverside location. Friendly staff. The reastaurant was good.
Close to airport. Riverside location. Friendly staff. The reastaurant was good.
10
Stephen
19 jul 2025
·
Se alojó 1 noche
Such good value for money given its location near Heathrow. Sitting on the banks of the Thames, it’s well worth a stay before flying.
Such good value for money given its location near Heathrow. Sitting on the banks of the Thames, it’s well worth a stay before flying.
8
John
15 dic 2024
·
Se alojó 1 noche
Excellent value for money. Comfortable bed and pillows. Good position on the river bank and an easy walk into the town centre if you need to.
Excellent value for money. Comfortable bed and pillows. Good position on the river bank and an easy walk into the town centre if you need to.
10
christine
30 sept 2025
·
Se alojó 2 noches
Love this place on the Thames very friendly staff and a wonderful buffet breakfast. Walking distance from shops and local pubs. A must visit if you are going to London Staines.
Love this place on the Thames very friendly staff and a wonderful buffet breakfast. Walking distance from shops and local pubs. A must visit if you are going to London Staines.
4
Craig
10 ago 2024
·
Se alojó 3 noches
On the face of it the hotel was very nice with nice rooms, some rough edges, but was clean, good wifi, comfy beds and a riverside location. For me it was ruined by being mis-sold on Hotels.com. The site said fans in the room - not in mine and also double glazed and sound proofed - defo not mine. the noise from the planes and trains was unbearable Had my room been double glazed and had a fan, I wouldnt have had to have the window open all night to cool the room and wouldnt have been disturbed by the noise. Also this site says "sound proofed" some may be but many are not so I regarded this as mis-selling and runied the experience here as its very noisy. If you do stay here, make sure the room is sound proofed and/or has a fan in warmer weather Sadly circumstances beyond the control of the hotel spoilt this trip.
On the face of it the hotel was very nice with nice rooms, some rough edges, but was clean, good wifi, comfy beds and a riverside location. For me it was ruined by being mis-sold on Hotels.com. The site said fans in the room - not in mine and also double glazed and sound proofed - defo not mine. the noise from the planes and trains was unbearable Had my room been double glazed and had a fan, I wouldnt have had to have the window open all night to cool the room and wouldnt have been disturbed by the noise. Also this site says "sound proofed" some may be but many are not so I regarded this as mis-selling and runied the experience here as its very noisy. If you do stay here, make sure the room is sound proofed and/or has a fan in warmer weather Sadly circumstances beyond the control of the hotel spoilt this trip.
10
Songshan
17 sept 2025
·
Se alojó 1 noche
Friendly staff and great location right next to bus station
Friendly staff and great location right next to bus station
10
Kerry
15 sept 2025
·
Se alojó 1 noche
Nice setting by river. Walking distance from shops and restaurants
Nice setting by river. Walking distance from shops and restaurants
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno y las comidas junto al río reciben elogios frecuentes por su calidad y variedad, con agradables vistas del Támesis. Algunos huéspedes informaron de inconvenientes como bebidas calientes de máquina, disponibilidad ocasionalmente limitada o cierres y confusión con el pago entre el bar/restaurante y la recepción.
Reseñas de huéspedes relacionadas
10
Jane
11 ene 2026
·
Se alojó 1 noche
The breakfast menu was full of choice. The cooked breakfast was nicely cooked. However the tea and coffee was from a machine and the water was not hot enough. The waitress , however boiled a kettle and made a lovely fresh one.
The breakfast menu was full of choice. The cooked breakfast was nicely cooked. However the tea and coffee was from a machine and the water was not hot enough. The waitress , however boiled a kettle and made a lovely fresh one.
10
Stacy
2 oct 2025
·
Se alojó 1 noche
The Sunday roast was amazing. The river-view room is worth it. The parking was convenient, and we walked down the river path which was lovely. Easy to get to for those traveling from Heathrow airport. I would absolutely stay here again and recommend it to others.
The Sunday roast was amazing. The river-view room is worth it. The parking was convenient, and we walked down the river path which was lovely. Easy to get to for those traveling from Heathrow airport. I would absolutely stay here again and recommend it to others.
4
Gale
29 sept 2025
·
Se alojó 4 noches
Bathroom in need of updates and repairs . No one at reception. Dining, breakfast, bar all operated by others than hotel, however we’re told to go tell front reception desk to pay…no one at reception. Also, since we expected the bar to notify hotel of amount, we were woken by person from bar who said we had to go pay at reception. Nice location on river but needs repairs. Room had strong smell of mold. Dirty linens were piled most of the day in hallways.
Bathroom in need of updates and repairs . No one at reception. Dining, breakfast, bar all operated by others than hotel, however we’re told to go tell front reception desk to pay…no one at reception. Also, since we expected the bar to notify hotel of amount, we were woken by person from bar who said we had to go pay at reception. Nice location on river but needs repairs. Room had strong smell of mold. Dirty linens were piled most of the day in hallways.
8
Stephen
11 ago 2024
·
Se alojó 1 noche
breakfast could be better for the price, There is room for improvement, but overall the hotel was good for the price!
breakfast could be better for the price, There is room for improvement, but overall the hotel was good for the price!
8
Nigel
15 dic 2025
·
Se alojó 6 noches
Spotless rooms, Great breakfast choices, very Professional staff and an awesome view of the Thames river from the dining room.
Spotless rooms, Great breakfast choices, very Professional staff and an awesome view of the Thames river from the dining room.
6
Matthew
8 dic 2025
·
Se alojó 1 noche
It is not a stunner but it's in a good spot. It was good value and bed was comfy which was great. No food on offer at 8.30pm but places nearby so no big deal.
It is not a stunner but it's in a good spot. It was good value and bed was comfy which was great. No food on offer at 8.30pm but places nearby so no big deal.
8
Deborah
28 ago 2025
·
Se alojó 5 noches
The adjacent restaurant had very good food. The service was very good. The beds were comfortable.The view on the patio overlooking the Thames was wonderful. I will come back again.
The adjacent restaurant had very good food. The service was very good. The beds were comfortable.The view on the patio overlooking the Thames was wonderful. I will come back again.
10
christine
30 sept 2025
·
Se alojó 2 noches
Love this place on the Thames very friendly staff and a wonderful buffet breakfast. Walking distance from shops and local pubs. A must visit if you are going to London Staines.
Love this place on the Thames very friendly staff and a wonderful buffet breakfast. Walking distance from shops and local pubs. A must visit if you are going to London Staines.
8
Matthew
11 nov 2024
·
Se alojó 1 noche
Easy check in, comfortable and clean. The only negative was the breakfast which was terrible! For £17.50 per head I expect a little bit better.
Easy check in, comfortable and clean. The only negative was the breakfast which was terrible! For £17.50 per head I expect a little bit better.
8
Leonard
3 ago 2025
·
Se alojó 1 noche
Bathroom was terrible. Hard time adjusting water temperature. Water leaked everywhere when taking a shower. On the reverse side the breakfast was excellant.
Bathroom was terrible. Hard time adjusting water temperature. Water leaked everywhere when taking a shower. On the reverse side the breakfast was excellant.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Felipe Humberto
21 abr 2026
·
Se alojó 1 noche
Bueno
Bueno
10
George Cristopher
29 oct 2025
·
Se alojó 1 noche
Esta casi completo. Relajacion bien
Esta casi completo. Relajacion bien
10
Alejandro Enrique
16 mar 2025
·
Se alojó 1 noche
Está muy bien y tranquilo
Está muy bien y tranquilo
10
Alejandro Enrique
16 mar 2025
·
Se alojó 1 noche
Está muy bien y los empleados del hotel te ayudan mucho y son muy amables
Está muy bien y los empleados del hotel te ayudan mucho y son muy amables
6
Tunde
hace 4 semanas
·
Se alojó 7 noches
Not so impressed. I stayed here 2 years ago and was impressed with the bed size and daily cleaning. The present arrangement is for guests to book cleaning the night before by scanning QR code, which I did twice within my 7 days stay. Unfortunately my 2nd request was not carried out by the housekeeper. When I reported to the reception before 4pm I was told the cleaner had closed and must have forgotten. Again there were too many guests smoking outside even into the night with the wind carrying the fumes into my room and many times have to rush to shut the ventilation and rather endure the heat in the room. The hotel will benefit from physical and administrative revamp.
Not so impressed. I stayed here 2 years ago and was impressed with the bed size and daily cleaning. The present arrangement is for guests to book cleaning the night before by scanning QR code, which I did twice within my 7 days stay. Unfortunately my 2nd request was not carried out by the housekeeper. When I reported to the reception before 4pm I was told the cleaner had closed and must have forgotten. Again there were too many guests smoking outside even into the night with the wind carrying the fumes into my room and many times have to rush to shut the ventilation and rather endure the heat in the room. The hotel will benefit from physical and administrative revamp.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:59
Antes de la(s) 11:30
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-04: NO DATA
- 2026-09-05: 93.30827174987793USD
- 2026-09-06: 66.60258442230224USD
- 2026-09-07: 72.68107425460815USD
- 2026-09-08: 180.3559070678711USD
- 2026-09-09: 108.0102USD
- 2026-09-10: 76.51303767089844USD
- 2026-09-11: 73.1682USD
- 2026-09-12: 101.0418USD
- 2026-09-13: 95.23479999999999USD
- 2026-09-14: 131.80377465057373USD
- 2026-09-15: 281.0810405548096USD
- 2026-09-16: 344.59455368652345USD
- 2026-09-17: NO DATA
- 2026-09-18: 151.82754867858887USD
- 2026-09-19: 165.418671975708USD
- 2026-09-20: 231.08104801940917USD
- 2026-09-21: 145.175USD
- 2026-09-22: NO DATA
- 2026-09-23: 132.3299188354492USD
- 2026-09-24: 108.0102USD
- 2026-09-25: 111.51745574645996USD
- 2026-09-26: 197.29727311096192USD
- 2026-09-27: 89.9902556564331USD
- 2026-09-28: 89.4278USD
- 2026-09-29: 89.4278USD
- 2026-09-30: 89.4278USD
- 2026-10-01: 100.42539992218018USD
- 2026-10-02: 92.87999486694336USD
- 2026-10-03: 102.35188386840821USD
- 2026-10-04: 77.82095064849854USD
- 2026-10-05: 100.42539992218018USD
- 2026-10-06: 116.04177826690673USD
- 2026-10-07: 132.3299188354492USD
- 2026-10-08: 203.9960396118164USD
- 2026-10-09: 83.36657539520263USD
- 2026-10-10: 86.2595222076416USD
- 2026-10-11: 70.51022332000733USD
- 2026-10-12: 82.4594USD
- 2026-10-13: 205.42094145202637USD
- 2026-10-14: 131.80377465057373USD
- 2026-10-15: 112.83578899993897USD
- 2026-10-16: 76.22056108398438USD
- 2026-10-17: 88.19512389526368USD
- 2026-10-18: 72.17026364746094USD
- 2026-10-19: 80.1366USD
- 2026-10-20: 132.3299188354492USD
- 2026-10-21: 141.47381724853514USD
- 2026-10-22: 162.77208139648437USD
- 2026-10-23: 89.4278USD
- 2026-10-24: 114.67087401275634USD
- 2026-10-25: 69.08534363174438USD
- 2026-10-26: 79.99986046142578USD
- 2026-10-27: 193.77358948059083USD
- 2026-10-28: 97.30953363647461USD
- 2026-10-29: 80.1366USD
- 2026-10-30: 72.0068USD
- 2026-10-31: 82.66492576446534USD
- 2026-11-01: 70.8454USD
- 2026-11-02: 79.31014629974365USD
- 2026-11-03: 88.55877025756836USD
- 2026-11-04: 122.87241087799072USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y tarjetas de débito. No se aceptan pagos en efectivo.
- Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
- El alojamiento cuenta con extintor.
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Se ofrece alojamiento gratuito a un máximo de 2 menores de hasta 16 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Desayuno continental: 15.95 GBP por persona (precio aproximado)
- Aparcamiento: 10.00 GBP por día
- Mascotas: 25 GBP por mascota, por día
- No se cobran tasas por los animales de servicio
- Cargo por registro de salida tardía: 50 GBP
- Cama adicional: 10.0 GBP por noche
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Habitaciones para no fumadores
Servicio de habitaciones
Salones para banquetes
Jardín
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Comidas para llevar
Desayuno en la habitación
Habitaciones antialérgicas disponibles
Habitación familiar
Aparcamiento
Aparcamiento
Parking Onsite
Servicios
Salones para banquetes
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
24-Hour Front Desk
Actividades
Jardín
Muebles de exterior
Terraza
Internet
WiFi gratuito