Luton Hoo Hotel, Golf And Spa
From
US$ 244
/noite
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From
US$ 244
/noite
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Tire partido das outras opções de lazer e entretenimento ao seu dispor, incluindo campos de ténis exteriores, um health cl...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Tire partido das outras opções de lazer e entretenimento ao seu dispor, incluindo campos de ténis exteriores, um health club e uma piscina interior. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e serviços para casamentos.
Comodidades para negócios
As principais comodidades incluem um business center, registo de saída rápido e jornais grátis no lobby. Entre os espaços para eventos este hotel contam-se uma zona para conferências e salas de reuniões. Há estacionamento grátis no local.
Restaurante
Recarregue baterias no restaurante Wernher Restaurant dLuton Hoo Hotel, Golf And Spa. Termine o dia com uma bebida refrescante no bar/lounge. Este hotel serve pequeno-almoços tipo inglês durante a semana entre as 07:00 e as 10:00 e aos fins de semana entre as 7:30 e as 10:30, mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 72 quartos com decoração personalizada, com um minibar e um televisor plasma. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho privativas dispõem de um polibã e uma banheira separados, artigos de higiene exclusivos e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres com capacidade para computadores portáteis e de secretárias.
Localização
Em Luton, Luton Hoo Hotel, Golf And Spa ficará numa zona rural, a 1 minuto(s) de carro de Luton Hoo Estate e a 7 minuto(s) de Stockwood Discovery Centre. Este hotel de luxo está a 25,2 km (15,6 mi) de Estúdios da Warner Bros. em Londres e a 20,1 km (12,5 mi) de Casa Knebworth.
O que há nas proximidades
Luton Hoo Estate(0.2 milhas)
Stockwood Discovery Centre(1 milhas)
University of Bedfordshire(1.4 milhas)
Grosvenor Casinos(1.5 milhas)
Luton Mall(1.6 milhas)
Kenilworth Road Stadium(2.5 milhas)
Woodside Animal Farm(2.7 milhas)
Chiltern Hills(4 milhas)
Harpenden Leisure Centre(4.3 milhas)
Big Space(4.7 milhas)
Someries Castle(4.8 milhas)
Hertfordshire County Showground(5.3 milhas)
Funtura Family Entertainment Centre(5.3 milhas)
Aldwickbury Park Golf Club(5.7 milhas)
The Hat Factory Arts Centre(6.1 milhas)
Londres (LTN-Luton)(4.7 milhas)
Aeroporto de Heathrow (LHR)(35.2 milhas)
Londres (STN-Stansted)(51.3 milhas)
Serviço de lavandaria
Elevador
Centro de negócios
Cofre
Salas de reuniões
Jardim
Localização
The Mansion House, Luton Hoo Park, Hyde, Inglaterra, Reino Unido
Luton Hoo Estate (0.2 milhas)
Stockwood Discovery Centre (1 milhas)
University of Bedfordshire (1.4 milhas)
Grosvenor Casinos (1.5 milhas)
Luton Mall (1.6 milhas)
Kenilworth Road Stadium (2.5 milhas)
Opções de quartos
9
Quarto Familiar (Parkland)
Detalhes do quarto
1 Cama De Casal
Dormidas 2
429 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Suite Júnior (Mansion)
Detalhes do quarto
1 Cama De Casal
Dormidas 2
538 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
10
Suite (Parkland)
Detalhes do quarto
1 Cama De Casal
Dormidas 2
700 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
Quarto Deluxe (Mansion)
Detalhes do quarto
1 Cama De Casal
Dormidas 2
431 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Quarto Deluxe (Parkland)
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
377 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes sobre Luton Hoo Hotel, Golf And Spa
8.3
Muito Bom
Com base em 592 avaliações verificadas
Quem se hospeda aqui?
Negócios
16%
Casal
69%
Família
14%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Luton Hoo Hotel, Golf And Spa, os hóspedes apreciam consistentemente o ambiente histórico imponente e os terrenos amplos, destacando frequentemente a simpatia e a atenção da equipa, embora também refiram que algumas partes da propriedade precisam de renovação ou manutenção.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Luton Hoo Hotel, Golf And Spa, os hóspedes apreciam consistentemente o ambiente histórico imponente e os terrenos amplos, destacando frequentemente a simpatia e a atenção da equipa, embora também refiram que algumas partes da propriedade precisam de renovação ou manutenção.
Os quartos são frequentemente espaçosos e charmosos, com vistas agradáveis, mas alguns não têm ar condicionado, apresentam mobiliário desatualizado ou comodidades instáveis, e o Wi-Fi na Mansion House pode ser fraco. Muitos desfrutam do spa, da piscina e do golfe, mas problemas de manutenção, encerramentos e falta de produtos recorrem, e a oferta gastronómica varia desde excelentes pequenos-almoços e chá da tarde a menus limitados, serviço lento e qualidade ou relação custo-benefício inconsistente. Espere uma estadia num casarão campestre grandioso, repleto de encanto, mas com variabilidade nos quartos, instalações e refeições.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
O spa, a piscina e o golfe são populares, mas a manutenção e a disponibilidade são inconsistentes: os hóspedes mencionam instalações fora de funcionamento ou fechadas, falta de produtos e períodos de grande movimento. Alguns estabelecimentos estavam fechados durante as estadias, e são referenciados planos de renovação.
Avaliações dos hóspedes relacionadas
4
Jason
25 de mar. de 2025
·
A estadia foi de 1 noite
The nineteenth hole, also known as the clubhouse, was not open during my visit. The only available bar was a small and uninspiring lounge in the main hotel. I would not have made a reservation if I had known this at the time of booking. Additionally, the gym and spa were in poor condition—tired and dirty—urgently needing the planned upgrades. I wouldn’t consider returning until all the necessary refurbishments have been completed, especially not at the current cost.
The nineteenth hole, also known as the clubhouse, was not open during my visit. The only available bar was a small and uninspiring lounge in the main hotel. I would not have made a reservation if I had known this at the time of booking. Additionally, the gym and spa were in poor condition—tired and dirty—urgently needing the planned upgrades. I wouldn’t consider returning until all the necessary refurbishments have been completed, especially not at the current cost.
10
Wiqas
27 de out. de 2024
·
A estadia foi de 1 noite
Amazing service and great location. Really enjoyed our stay. Breakfast options were great. The spa is pretty busy but recommended going early morning for a quiet swim.
Amazing service and great location. Really enjoyed our stay. Breakfast options were great. The spa is pretty busy but recommended going early morning for a quiet swim.
8
Janice
23 de fev. de 2025
·
A estadia foi de 1 noite
Generally an enjoyable stay. However, no Gin, Port or Baileys available at any bar. Dinner ok, expensive for what it was. Excellent breakfast. Good pool and facilities, but the sauna was out of order, as was the swimming costume spinner. Beautiful grounds. Thoroughly enjoyed the clay pigeon shooting.
Generally an enjoyable stay. However, no Gin, Port or Baileys available at any bar. Dinner ok, expensive for what it was. Excellent breakfast. Good pool and facilities, but the sauna was out of order, as was the swimming costume spinner. Beautiful grounds. Thoroughly enjoyed the clay pigeon shooting.
10
Ross
20 de jan. de 2023
·
A estadia foi de 1 noite
Fabulous spa and pool..
Fabulous spa and pool..
8
jacqueline
14 de abr. de 2025
·
A estadia foi de 1 noite
Hotel staff were amazing. Location and the building was spectacular! We went to the spa and this was a bit disappointing, there were no locker keys so had to take my clothes and bag into the swimming area. We were told we would be given gowns and slippers but they didnt have any , we had to wait for somebody to go and find gowns but they didnt have slippers. The showers did not have any shower gel or shampoo the bottles were empty.....the machine to spin costumes was broken and no plastic bags for wet costumes The water bottles to get a drink in the Pool were empty! I am a member of a Gym where i live and all of the above things are a priority so i was very surprised that all of thiese things were lacking! We didnt bother to go back to the spa the next day! Our bedside tables and lamps were covered in dust! The patio area outside of our room could have done with a sweep and power wash....too dirty to sit out there which was a shame! Food was really good.... that is the afternoon tea, dinner and breakfast! Reception staff were really helpful!
Hotel staff were amazing. Location and the building was spectacular! We went to the spa and this was a bit disappointing, there were no locker keys so had to take my clothes and bag into the swimming area. We were told we would be given gowns and slippers but they didnt have any , we had to wait for somebody to go and find gowns but they didnt have slippers. The showers did not have any shower gel or shampoo the bottles were empty.....the machine to spin costumes was broken and no plastic bags for wet costumes The water bottles to get a drink in the Pool were empty! I am a member of a Gym where i live and all of the above things are a priority so i was very surprised that all of thiese things were lacking! We didnt bother to go back to the spa the next day! Our bedside tables and lamps were covered in dust! The patio area outside of our room could have done with a sweep and power wash....too dirty to sit out there which was a shame! Food was really good.... that is the afternoon tea, dinner and breakfast! Reception staff were really helpful!
10
Shenice
14 de jul. de 2025
·
A estadia foi de 2 noites
The staff absolute brilliant made our stay extra special credit to them all. Stunning views amazing mansion and spa only let down was the dead flies around the pool, hot tub and steam room easily fixable. Sad to hear it will be closing but we will be back once reopened amazing stay.
The staff absolute brilliant made our stay extra special credit to them all. Stunning views amazing mansion and spa only let down was the dead flies around the pool, hot tub and steam room easily fixable. Sad to hear it will be closing but we will be back once reopened amazing stay.
10
Lucy
10 de nov. de 2024
·
A estadia foi de 1 noite
Excellent hotel with the best staff, and some good walks around the grounds. Spa can get busy around check-in time, but has great facilities
Excellent hotel with the best staff, and some good walks around the grounds. Spa can get busy around check-in time, but has great facilities
10
charlotte
30 de abr. de 2025
·
A estadia foi de 1 noite
this place is just outside of luton (around a 5 minute drive). we arrived on the night and was greeted by a lovely man at the gate who asked for our booking (instantly made us feel safe). we were then told where to go and arrived to the mansion house where you can park right outside the building. we walked into reception and we were immediately greeted with smiles and the staff were incredibly kind. we were showed to our room which was absolutely amazing. we had a day at the spa, in luton and also in the pool facilities which were at lovely temperatures. we got into bed and were very upset to have to go home the next day so we made the decision to stay another night seeing as the staff were all very polite, well mannered and dressed. overall the staff were absolutely amazing and accommodated to our needs in an amazing way.
this place is just outside of luton (around a 5 minute drive). we arrived on the night and was greeted by a lovely man at the gate who asked for our booking (instantly made us feel safe). we were then told where to go and arrived to the mansion house where you can park right outside the building. we walked into reception and we were immediately greeted with smiles and the staff were incredibly kind. we were showed to our room which was absolutely amazing. we had a day at the spa, in luton and also in the pool facilities which were at lovely temperatures. we got into bed and were very upset to have to go home the next day so we made the decision to stay another night seeing as the staff were all very polite, well mannered and dressed. overall the staff were absolutely amazing and accommodated to our needs in an amazing way.
10
Alexandra
12 de set. de 2024
·
A estadia foi de 1 noite
Wonderful stately hotel building and excellent servicel. Staff were friendly, polite and efficient. We had a very comfortable stay with our dog in the Park area of the hotel. The swimming pool and spa area was lovely and the grounds around the hotel are of outstanding beauty. We ate at the Brasserie in the stable block. The food was delicious although quite pricey.
Wonderful stately hotel building and excellent servicel. Staff were friendly, polite and efficient. We had a very comfortable stay with our dog in the Park area of the hotel. The swimming pool and spa area was lovely and the grounds around the hotel are of outstanding beauty. We ate at the Brasserie in the stable block. The food was delicious although quite pricey.
6
Claire
31 de dez. de 2022
·
A estadia foi de 2 noites
Booked for a family of 3 in a family room (with a sofa bed). No sofa bed or extra bed in the room (and only robes and towels for 2) and took a long time and numerous calls to sort (initially moved to another room which had very noisy radiators and was very cold). Eventually had to ask to be moved back to the first room with a camp bed brought in for our son, who was very tired by that point. Both swimming pools not working (we were not informed of that despite having booked a morning swim). Took over 40 minutes for milk and cookies to arrive for our son the second night, despite chasing. The staff didn’t even ask how our stay was upon check-out.
Booked for a family of 3 in a family room (with a sofa bed). No sofa bed or extra bed in the room (and only robes and towels for 2) and took a long time and numerous calls to sort (initially moved to another room which had very noisy radiators and was very cold). Eventually had to ask to be moved back to the first room with a camp bed brought in for our son, who was very tired by that point. Both swimming pools not working (we were not informed of that despite having booked a morning swim). Took over 40 minutes for milk and cookies to arrive for our son the second night, despite chasing. The staff didn’t even ask how our stay was upon check-out.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os terrenos e muitos quartos estão limpos. No entanto, são recorrentes relatos sobre poeira, acessórios desgastados e falhas nas áreas da piscina/casa de banho a vapor e alguns pátios.
Avaliações dos hóspedes relacionadas
4
Jason
25 de mar. de 2025
·
A estadia foi de 1 noite
The nineteenth hole, also known as the clubhouse, was not open during my visit. The only available bar was a small and uninspiring lounge in the main hotel. I would not have made a reservation if I had known this at the time of booking. Additionally, the gym and spa were in poor condition—tired and dirty—urgently needing the planned upgrades. I wouldn’t consider returning until all the necessary refurbishments have been completed, especially not at the current cost.
The nineteenth hole, also known as the clubhouse, was not open during my visit. The only available bar was a small and uninspiring lounge in the main hotel. I would not have made a reservation if I had known this at the time of booking. Additionally, the gym and spa were in poor condition—tired and dirty—urgently needing the planned upgrades. I wouldn’t consider returning until all the necessary refurbishments have been completed, especially not at the current cost.
6
Move Like
30 de set. de 2024
·
A estadia foi de 2 noites
The ground were beautiful 10/10, the swimming pool and steam felt a bit like a lido - not the cleanest. The staff were friendly but not the most professional. The rooms are a good size but they need alot of love and a lick of paint. It has potential to be a five star property if someone took over and invested a lot of money into it, but as of now i would rate it 3* or 4 star max. The price does reflects 3 or 4 star, overall it was good to see once but I won't be going back.
The ground were beautiful 10/10, the swimming pool and steam felt a bit like a lido - not the cleanest. The staff were friendly but not the most professional. The rooms are a good size but they need alot of love and a lick of paint. It has potential to be a five star property if someone took over and invested a lot of money into it, but as of now i would rate it 3* or 4 star max. The price does reflects 3 or 4 star, overall it was good to see once but I won't be going back.
6
Jeremy
25 de set. de 2023
·
A estadia foi de 1 noite
First of all it’s a beautiful old property with lovely grounds. Clearly at some point in time it was a fantastic mansion house however it’s now in desperate need of renovation or very least some paint, new furniture and TLC. The whole building is tired, our room was huge however really needed a deep clean and a good paint - everything in there from the iron, to the bathroom is dated. The staff are very friendly and do the best they can I’m sure. Would like to see the property bought back to its former glory… It’s convenient to Luton airport set in lovely grounds and given there is not tons around we would probably stat again but put some money back into this property and it would be much appreciated but all I’m sure who stay there.
First of all it’s a beautiful old property with lovely grounds. Clearly at some point in time it was a fantastic mansion house however it’s now in desperate need of renovation or very least some paint, new furniture and TLC. The whole building is tired, our room was huge however really needed a deep clean and a good paint - everything in there from the iron, to the bathroom is dated. The staff are very friendly and do the best they can I’m sure. Would like to see the property bought back to its former glory… It’s convenient to Luton airport set in lovely grounds and given there is not tons around we would probably stat again but put some money back into this property and it would be much appreciated but all I’m sure who stay there.
10
Gwen
29 de ago. de 2024
·
A estadia foi de 3 noites
Beautiful property and accommodation. Everything was perfect for 4 adults and 1 child. We had two rooms which were very spacious, well anppointed and clean. Had the full breakfast every morning of our 3 day stay. Dinner one night. Delicious food and excellent service in the restaurants. Excellent service at the front desk also. Everyone was very friendly and helpful throughout.
Beautiful property and accommodation. Everything was perfect for 4 adults and 1 child. We had two rooms which were very spacious, well anppointed and clean. Had the full breakfast every morning of our 3 day stay. Dinner one night. Delicious food and excellent service in the restaurants. Excellent service at the front desk also. Everyone was very friendly and helpful throughout.
8
jacqueline
14 de abr. de 2025
·
A estadia foi de 1 noite
Hotel staff were amazing. Location and the building was spectacular! We went to the spa and this was a bit disappointing, there were no locker keys so had to take my clothes and bag into the swimming area. We were told we would be given gowns and slippers but they didnt have any , we had to wait for somebody to go and find gowns but they didnt have slippers. The showers did not have any shower gel or shampoo the bottles were empty.....the machine to spin costumes was broken and no plastic bags for wet costumes The water bottles to get a drink in the Pool were empty! I am a member of a Gym where i live and all of the above things are a priority so i was very surprised that all of thiese things were lacking! We didnt bother to go back to the spa the next day! Our bedside tables and lamps were covered in dust! The patio area outside of our room could have done with a sweep and power wash....too dirty to sit out there which was a shame! Food was really good.... that is the afternoon tea, dinner and breakfast! Reception staff were really helpful!
Hotel staff were amazing. Location and the building was spectacular! We went to the spa and this was a bit disappointing, there were no locker keys so had to take my clothes and bag into the swimming area. We were told we would be given gowns and slippers but they didnt have any , we had to wait for somebody to go and find gowns but they didnt have slippers. The showers did not have any shower gel or shampoo the bottles were empty.....the machine to spin costumes was broken and no plastic bags for wet costumes The water bottles to get a drink in the Pool were empty! I am a member of a Gym where i live and all of the above things are a priority so i was very surprised that all of thiese things were lacking! We didnt bother to go back to the spa the next day! Our bedside tables and lamps were covered in dust! The patio area outside of our room could have done with a sweep and power wash....too dirty to sit out there which was a shame! Food was really good.... that is the afternoon tea, dinner and breakfast! Reception staff were really helpful!
4
Joanne
2 de set. de 2024
·
A estadia foi de 2 noites
This is a beautiful hotel in a beautiful setting and over the years have stayed here many times. However, it is quite apparent that there has been no investment to the property and it is looking tired, scruffy, dirty and not well maintained. Such a shame. Appreciate the hotel is old-fashioned however the fittings need to be updated. The housekeeping was done very well but dont like staying in this level of hotel and having plastic bathroom glasses to drink your water out of.
This is a beautiful hotel in a beautiful setting and over the years have stayed here many times. However, it is quite apparent that there has been no investment to the property and it is looking tired, scruffy, dirty and not well maintained. Such a shame. Appreciate the hotel is old-fashioned however the fittings need to be updated. The housekeeping was done very well but dont like staying in this level of hotel and having plastic bathroom glasses to drink your water out of.
10
Shenice
14 de jul. de 2025
·
A estadia foi de 2 noites
The staff absolute brilliant made our stay extra special credit to them all. Stunning views amazing mansion and spa only let down was the dead flies around the pool, hot tub and steam room easily fixable. Sad to hear it will be closing but we will be back once reopened amazing stay.
The staff absolute brilliant made our stay extra special credit to them all. Stunning views amazing mansion and spa only let down was the dead flies around the pool, hot tub and steam room easily fixable. Sad to hear it will be closing but we will be back once reopened amazing stay.
2
James
16 de fev. de 2025
·
A estadia foi de 1 noite
Standards fell well short of expectations for its reputed 5-star status. This is definitely not a spa, nor was it in any way a relaxing spa experience. Pool area was cold, poorly maintained, dirty, untidy. Restaurants were closed or full; lounge food was very delayed and Luke warm once arrived. Staff were very pleasant and doing their very best, whilst recognising (and saying to us) the hotel was ill managed and couldn’t cope. Room was ok, stifling hot, dusty around and under bed, old and tired. We wasted £350.
Standards fell well short of expectations for its reputed 5-star status. This is definitely not a spa, nor was it in any way a relaxing spa experience. Pool area was cold, poorly maintained, dirty, untidy. Restaurants were closed or full; lounge food was very delayed and Luke warm once arrived. Staff were very pleasant and doing their very best, whilst recognising (and saying to us) the hotel was ill managed and couldn’t cope. Room was ok, stifling hot, dusty around and under bed, old and tired. We wasted £350.
10
Mohammed
10 de set. de 2025
·
A estadia foi de 1 noite
Nice setting and grounds. Work seems to have started on a 3 year renovation project. Parts of the interior are worn out but its probably lasted many decades and the estate was very clean. Staff were very helpful.
Nice setting and grounds. Work seems to have started on a 3 year renovation project. Parts of the interior are worn out but its probably lasted many decades and the estate was very clean. Staff were very helpful.
4
Richard
7 de jul. de 2025
·
A estadia foi de 1 noite
The room we stayed in was shabby and dingy, there was no air-conditioning and the temperature was uncomfortable. There was a smell coming from the kitchen vents. The grounds were very lovely.
The room we stayed in was shabby and dingy, there was no air-conditioning and the temperature was uncomfortable. There was a smell coming from the kitchen vents. The grounds were very lovely.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são frequentemente grandes e charmosos, com vistas agradáveis, especialmente fora da Mansion House, mas alguns parecem desatualizados, não têm ar condicionado e apresentam problemas de manutenção, como Wi-Fi fraco, televisões com defeito ou canalização instável.
Avaliações dos hóspedes relacionadas
10
John
6 de jul. de 2025
·
A estadia foi de 1 noite
We spent about 60 mins before we were offered a suitable room. It’s a lovely place but old. The rooms in mansion house have old furniture and in the first room a bath that could easily be 40 years old. It was not clean and so the very friendly staff showed us 4 other rooms all the same and we picked the best of them but still very dissatisfied because it had very poor WiFi. We were about to leave but they showed us a room in parklands. If you stay there it’s very nice quiet and a king bed( mansion house have doubles?!) room 104 very nice . Bad start it we had a very nice time. Spa is nice and dinner steak is very good.
We spent about 60 mins before we were offered a suitable room. It’s a lovely place but old. The rooms in mansion house have old furniture and in the first room a bath that could easily be 40 years old. It was not clean and so the very friendly staff showed us 4 other rooms all the same and we picked the best of them but still very dissatisfied because it had very poor WiFi. We were about to leave but they showed us a room in parklands. If you stay there it’s very nice quiet and a king bed( mansion house have doubles?!) room 104 very nice . Bad start it we had a very nice time. Spa is nice and dinner steak is very good.
6
Andrew
27 de nov. de 2024
·
A estadia foi de 1 noite
A beautiful location but as a hotel, the room was looking rather tired. Old worn taps in the bathroom, thin towels that smelt strongly of peroxide. And the TV didnt work. Many of the doors in corridors where also looking chipped and worn. I would call it a 3 star hotel no more despite the beautiful tapestries on the walls. Large comfy bed though, and breakfast was good, though at an extra £20 it should be.
A beautiful location but as a hotel, the room was looking rather tired. Old worn taps in the bathroom, thin towels that smelt strongly of peroxide. And the TV didnt work. Many of the doors in corridors where also looking chipped and worn. I would call it a 3 star hotel no more despite the beautiful tapestries on the walls. Large comfy bed though, and breakfast was good, though at an extra £20 it should be.
8
Kayleigh
31 de jul. de 2024
·
A estadia foi de 1 noite
The service here is outstanding, very friendly staff willing to go above and beyond to assist you in every area. We were offered an upgrade due to being on crutches which was greatly appreciated and our room was beautiful but perhaps a bit basic in comparison to similar hotels we’ve previously stayed at. The junior suite does have a separate sitting area which would be wonderful on a longer stay. The grounds are stunning and our bed was very comfy and we had a good nights sleep despite there being no air con in the mansion itself (provided with fans that did a good job tho). The biggest disappointment for us though was the breakfast. Breakfast was included in our package but the service we received was terrible. We waited 30 minutes for coffee to arrive. There were no clean glasses, no clean plates, the spoons tasted of metal. It was just pretty disappointing given the cost of the stay and the fact that we’ve stayed at premier inns with better breakfast!! Apparently the fact we were upgraded means we should just accept the poor service- this is what I was told when I made a complaint! We wouldn’t stay here again on balance, as I can say we felt the staff were brilliant and it had lots of positives but the breakfast and customer service really let the hotel down.
The service here is outstanding, very friendly staff willing to go above and beyond to assist you in every area. We were offered an upgrade due to being on crutches which was greatly appreciated and our room was beautiful but perhaps a bit basic in comparison to similar hotels we’ve previously stayed at. The junior suite does have a separate sitting area which would be wonderful on a longer stay. The grounds are stunning and our bed was very comfy and we had a good nights sleep despite there being no air con in the mansion itself (provided with fans that did a good job tho). The biggest disappointment for us though was the breakfast. Breakfast was included in our package but the service we received was terrible. We waited 30 minutes for coffee to arrive. There were no clean glasses, no clean plates, the spoons tasted of metal. It was just pretty disappointing given the cost of the stay and the fact that we’ve stayed at premier inns with better breakfast!! Apparently the fact we were upgraded means we should just accept the poor service- this is what I was told when I made a complaint! We wouldn’t stay here again on balance, as I can say we felt the staff were brilliant and it had lots of positives but the breakfast and customer service really let the hotel down.
8
James Charlotte
11 de dez. de 2023
·
A estadia foi de 1 noite
The staff were lovely! The service in the bar was quite slow, and the room was VERY VERY hot. Everthing else was ideal.
The staff were lovely! The service in the bar was quite slow, and the room was VERY VERY hot. Everthing else was ideal.
6
Nicholas
23 de jan. de 2023
·
A estadia foi de 1 noite
The bedroom was huge (in the main house), but hot water was temperamental. Bar and dining areas are very grand. The restaurant was decent, but not fine dining (as advertised).
The bedroom was huge (in the main house), but hot water was temperamental. Bar and dining areas are very grand. The restaurant was decent, but not fine dining (as advertised).
8
Blair
13 de out. de 2024
·
A estadia foi de 2 noites
Beautiful property with highly attentive, friendly staff. Our room was spacious but needed some attention, however. The TV did not work, the toilet was very finnicky to flush, and the towel rack did not heat up. They were kind enough to offer us another room, but it was too late at night for us to be bothered. They offered us a round of drinks as compensation but the wine they sent was undrinkable.
Beautiful property with highly attentive, friendly staff. Our room was spacious but needed some attention, however. The TV did not work, the toilet was very finnicky to flush, and the towel rack did not heat up. They were kind enough to offer us another room, but it was too late at night for us to be bothered. They offered us a round of drinks as compensation but the wine they sent was undrinkable.
10
Darren
25 de mai. de 2024
·
A estadia foi de 1 noite
£350 for a deluxe room in the mansion house which was essentially a junior suite—a really big room. Stunning property so good value for money.
£350 for a deluxe room in the mansion house which was essentially a junior suite—a really big room. Stunning property so good value for money.
10
ian
23 de ago. de 2024
·
A estadia foi de 2 noites
Lovely big bedroom and beautiful grounds.
Lovely big bedroom and beautiful grounds.
10
Daniel
9 de mai. de 2025
·
A estadia foi de 1 noite
Amazing stay in a wonderful hotel. The room and grounds were amazing. Didn't get to sample the included spa area but will definitely do that next time. A perfect stay and one I would highly recommend.
Amazing stay in a wonderful hotel. The room and grounds were amazing. Didn't get to sample the included spa area but will definitely do that next time. A perfect stay and one I would highly recommend.
4
Richard
7 de jul. de 2025
·
A estadia foi de 1 noite
The room we stayed in was shabby and dingy, there was no air-conditioning and the temperature was uncomfortable. There was a smell coming from the kitchen vents. The grounds were very lovely.
The room we stayed in was shabby and dingy, there was no air-conditioning and the temperature was uncomfortable. There was a smell coming from the kitchen vents. The grounds were very lovely.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipa é amplamente elogiada pela simpatia, presteza e profissionalismo, embora o serviço possa ser lento ou desorganizado por vezes, e alguns hóspedes relataram interações pouco colaborativas ou rudes e falta de acompanhamento.
Avaliações dos hóspedes relacionadas
2
Gillian
27 de ago. de 2025
·
A estadia foi de 1 noite
We stayed at Luton Hoo last year and were impressed with how dog-friendly they were – they even set a proper dining table for us in the main hall so we could enjoy breakfast comfortably with our dog. That’s why we chose to return. This time was the complete opposite. When we asked for the same arrangement, the manager was rude and dismissive, saying “no, we can’t accommodate you.” When I explained it had been done before, he told me it was “a mistake” and then walked off. We were left balancing plates on our knees on sofas by a constantly opening door – hardly the experience you expect at a 5-star hotel. When we asked again, staff simply said “the manager has already spoken to you” and he refused to come back out. It was embarrassing, uncomfortable, and a far cry from the standard of hospitality Luton Hoo claims to offer. If you advertise as dog-friendly, guests shouldn’t be treated like an inconvenience. Very disappointing, and sadly we won’t be returning. We were made to feel unwelcome and this is not dog friendly.
We stayed at Luton Hoo last year and were impressed with how dog-friendly they were – they even set a proper dining table for us in the main hall so we could enjoy breakfast comfortably with our dog. That’s why we chose to return. This time was the complete opposite. When we asked for the same arrangement, the manager was rude and dismissive, saying “no, we can’t accommodate you.” When I explained it had been done before, he told me it was “a mistake” and then walked off. We were left balancing plates on our knees on sofas by a constantly opening door – hardly the experience you expect at a 5-star hotel. When we asked again, staff simply said “the manager has already spoken to you” and he refused to come back out. It was embarrassing, uncomfortable, and a far cry from the standard of hospitality Luton Hoo claims to offer. If you advertise as dog-friendly, guests shouldn’t be treated like an inconvenience. Very disappointing, and sadly we won’t be returning. We were made to feel unwelcome and this is not dog friendly.
10
Robert
1 de jun. de 2025
·
A estadia foi de 1 noite
Beautiful property - great staff who made the visit even more enjoyable. Many thanks for the great service
Beautiful property - great staff who made the visit even more enjoyable. Many thanks for the great service
8
Kayleigh
31 de jul. de 2024
·
A estadia foi de 1 noite
The service here is outstanding, very friendly staff willing to go above and beyond to assist you in every area. We were offered an upgrade due to being on crutches which was greatly appreciated and our room was beautiful but perhaps a bit basic in comparison to similar hotels we’ve previously stayed at. The junior suite does have a separate sitting area which would be wonderful on a longer stay. The grounds are stunning and our bed was very comfy and we had a good nights sleep despite there being no air con in the mansion itself (provided with fans that did a good job tho). The biggest disappointment for us though was the breakfast. Breakfast was included in our package but the service we received was terrible. We waited 30 minutes for coffee to arrive. There were no clean glasses, no clean plates, the spoons tasted of metal. It was just pretty disappointing given the cost of the stay and the fact that we’ve stayed at premier inns with better breakfast!! Apparently the fact we were upgraded means we should just accept the poor service- this is what I was told when I made a complaint! We wouldn’t stay here again on balance, as I can say we felt the staff were brilliant and it had lots of positives but the breakfast and customer service really let the hotel down.
The service here is outstanding, very friendly staff willing to go above and beyond to assist you in every area. We were offered an upgrade due to being on crutches which was greatly appreciated and our room was beautiful but perhaps a bit basic in comparison to similar hotels we’ve previously stayed at. The junior suite does have a separate sitting area which would be wonderful on a longer stay. The grounds are stunning and our bed was very comfy and we had a good nights sleep despite there being no air con in the mansion itself (provided with fans that did a good job tho). The biggest disappointment for us though was the breakfast. Breakfast was included in our package but the service we received was terrible. We waited 30 minutes for coffee to arrive. There were no clean glasses, no clean plates, the spoons tasted of metal. It was just pretty disappointing given the cost of the stay and the fact that we’ve stayed at premier inns with better breakfast!! Apparently the fact we were upgraded means we should just accept the poor service- this is what I was told when I made a complaint! We wouldn’t stay here again on balance, as I can say we felt the staff were brilliant and it had lots of positives but the breakfast and customer service really let the hotel down.
10
John
29 de ago. de 2023
·
A estadia foi de 1 noite
Our flight was cancelled out Luton and the staff at this hotel couldn’t have been any more understanding, more welcoming and more professional. Credit to themselves.
Our flight was cancelled out Luton and the staff at this hotel couldn’t have been any more understanding, more welcoming and more professional. Credit to themselves.
4
Leigh
7 de set. de 2025
·
A estadia foi de 1 noite
Beautiful grounds, view from the room. Apart from that definitely not 5 star. We arrived to having to lug our suitcase up the beautiful stairs at the entrance whilst the reception guy was dealing with a deliveroo driver. At the very least I would have expected, pardon me one moment, just let me deal with this and I’ll be right with you! We realised in the bar why someone would want deliveroo as no bar snacks/light bites available, no room service and if you want maybe we can get a starter from the restaurant menu, but nothing more! Room ok, very tired. Breakfast, we were shown to the table ordered tea, nothing came, no one came to take an eggs order, until we prompted. Checkout, no one to help with luggage again. When asked how are stay was, we said, just about ok, receptionist didn’t ask anything about it.
Beautiful grounds, view from the room. Apart from that definitely not 5 star. We arrived to having to lug our suitcase up the beautiful stairs at the entrance whilst the reception guy was dealing with a deliveroo driver. At the very least I would have expected, pardon me one moment, just let me deal with this and I’ll be right with you! We realised in the bar why someone would want deliveroo as no bar snacks/light bites available, no room service and if you want maybe we can get a starter from the restaurant menu, but nothing more! Room ok, very tired. Breakfast, we were shown to the table ordered tea, nothing came, no one came to take an eggs order, until we prompted. Checkout, no one to help with luggage again. When asked how are stay was, we said, just about ok, receptionist didn’t ask anything about it.
10
David
7 de ago. de 2025
·
A estadia foi de 1 noite
Excellent service from all the staff. It was a pleasure to stay in a wonderful building and grounds.
Excellent service from all the staff. It was a pleasure to stay in a wonderful building and grounds.
10
Matt
23 de jun. de 2024
·
A estadia foi de 1 noite
What a greeting from doorman Chris as we arrived !! So full of knowledge and stories about this historic property. And then the Reception staff could not do enough for us - absolutely first class and made our stay with an 8mth old memorable. Slight disappointment with the room service team - comms weren’t great and food arrived 1.20hrs later, and wasn’t good. But likely a very busy night for the kitchen. Breakfast service made up for it and was wonderful. Plus we swam and played golf - all superb! We’ll definitely be back !!
What a greeting from doorman Chris as we arrived !! So full of knowledge and stories about this historic property. And then the Reception staff could not do enough for us - absolutely first class and made our stay with an 8mth old memorable. Slight disappointment with the room service team - comms weren’t great and food arrived 1.20hrs later, and wasn’t good. But likely a very busy night for the kitchen. Breakfast service made up for it and was wonderful. Plus we swam and played golf - all superb! We’ll definitely be back !!
10
Stella
6 de fev. de 2023
·
A estadia foi de 2 noites
The hotel is set in a beautiful mansion house with the surrounding grounds to match. What really makes the hotel 5 star are the staff. From the moment the door opened every member of staff was pleased to see us and happy to help make our stay the best experience it could be. Thank you to all the stay for a lovely break
The hotel is set in a beautiful mansion house with the surrounding grounds to match. What really makes the hotel 5 star are the staff. From the moment the door opened every member of staff was pleased to see us and happy to help make our stay the best experience it could be. Thank you to all the stay for a lovely break
4
s
3 de jul. de 2023
·
A estadia foi de 1 noite
Was travelling for a swim gala so only one night. Post gala went down to the bistro restaurant with a very hungry child to be told there were no walk-ins, even though it was early in the evening and the restaurant empty. Manager was basically rude and inflexible and only offered the 19th hole for snacks or the main hotel for sandwiches. We weren't asked, or warned, about this at check-in and therefore had to drive miles to get restaurant food. Upon return, now being late, and child flagging and asleep we find the TV broken, reception kindly offered to re-room us, which we refused. Next day the gala started at 8.15 so were prompt for breakfast at 7.30, which was neither open on time or ready. Having waited 10 mins to be seated we got coffee, pastries and fruit but lack of hot food and toast as it wasn't ready. At checkout the receptionist tried to give me the wrong bill, which ironically had Bistro food on it. Having then complained they offered to get a manager, however it was already 8.10 and we were 15 mins from the gala. They did kindly call later that night offered the usual excuses and a complimentary upgrade should we ever come back - again tone deaf response.
Was travelling for a swim gala so only one night. Post gala went down to the bistro restaurant with a very hungry child to be told there were no walk-ins, even though it was early in the evening and the restaurant empty. Manager was basically rude and inflexible and only offered the 19th hole for snacks or the main hotel for sandwiches. We weren't asked, or warned, about this at check-in and therefore had to drive miles to get restaurant food. Upon return, now being late, and child flagging and asleep we find the TV broken, reception kindly offered to re-room us, which we refused. Next day the gala started at 8.15 so were prompt for breakfast at 7.30, which was neither open on time or ready. Having waited 10 mins to be seated we got coffee, pastries and fruit but lack of hot food and toast as it wasn't ready. At checkout the receptionist tried to give me the wrong bill, which ironically had Bistro food on it. Having then complained they offered to get a manager, however it was already 8.10 and we were 15 mins from the gala. They did kindly call later that night offered the usual excuses and a complimentary upgrade should we ever come back - again tone deaf response.
10
charlotte
30 de abr. de 2025
·
A estadia foi de 1 noite
this place is just outside of luton (around a 5 minute drive). we arrived on the night and was greeted by a lovely man at the gate who asked for our booking (instantly made us feel safe). we were then told where to go and arrived to the mansion house where you can park right outside the building. we walked into reception and we were immediately greeted with smiles and the staff were incredibly kind. we were showed to our room which was absolutely amazing. we had a day at the spa, in luton and also in the pool facilities which were at lovely temperatures. we got into bed and were very upset to have to go home the next day so we made the decision to stay another night seeing as the staff were all very polite, well mannered and dressed. overall the staff were absolutely amazing and accommodated to our needs in an amazing way.
this place is just outside of luton (around a 5 minute drive). we arrived on the night and was greeted by a lovely man at the gate who asked for our booking (instantly made us feel safe). we were then told where to go and arrived to the mansion house where you can park right outside the building. we walked into reception and we were immediately greeted with smiles and the staff were incredibly kind. we were showed to our room which was absolutely amazing. we had a day at the spa, in luton and also in the pool facilities which were at lovely temperatures. we got into bed and were very upset to have to go home the next day so we made the decision to stay another night seeing as the staff were all very polite, well mannered and dressed. overall the staff were absolutely amazing and accommodated to our needs in an amazing way.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localizado numa vasta e tranquila propriedade rural perto de Luton e do aeroporto; ideal para umas férias relaxantes. A localização remota significa que pouco é acessível a pé, pelo que um automóvel ou táxis são úteis.
Avaliações dos hóspedes relacionadas
10
Amelia
3 de jun. de 2024
·
A estadia foi de 1 noite
Absolutely gorgeous especially for the price! Only wished I could’ve stayed longer to enjoy it more thoroughly. Service is swift and polite, even in the middle of the night. There is parking available. Would definitely come back and definitely recommend. Lovely courtyards and greenery, vintage room interiors, rest of hotel is very grand and luxurious, every corner is perfect for photos! The whole place is surrounded by greenery so there’s nothing really in walking distance. You can get uber though, including food delivery. Would recommend taking a car with you if you’re looking to go out and about, unless you plan on staying at the hotel mostly then you don’t need one. But overall, wonderful experience, no regret!
Absolutely gorgeous especially for the price! Only wished I could’ve stayed longer to enjoy it more thoroughly. Service is swift and polite, even in the middle of the night. There is parking available. Would definitely come back and definitely recommend. Lovely courtyards and greenery, vintage room interiors, rest of hotel is very grand and luxurious, every corner is perfect for photos! The whole place is surrounded by greenery so there’s nothing really in walking distance. You can get uber though, including food delivery. Would recommend taking a car with you if you’re looking to go out and about, unless you plan on staying at the hotel mostly then you don’t need one. But overall, wonderful experience, no regret!
10
Donna F
30 de mai. de 2023
·
A estadia foi de 1 noite
Luton Hoo was an elegant experience in a bucolic setting. We enjoyed exploring the gardens, had a nice meal in the restaurant and pleasant stay overall. Our room was large and comfortable, the only small glitch was the 3:00am fire alarm! We booked there due to an early flight out of Luton Airport the following morning, not your typical airport hotel!
Luton Hoo was an elegant experience in a bucolic setting. We enjoyed exploring the gardens, had a nice meal in the restaurant and pleasant stay overall. Our room was large and comfortable, the only small glitch was the 3:00am fire alarm! We booked there due to an early flight out of Luton Airport the following morning, not your typical airport hotel!
10
Sheila
13 de jun. de 2023
·
A estadia foi de 1 noite
Unusually beautiful mansion and grounds!
Unusually beautiful mansion and grounds!
10
James
24 de abr. de 2025
·
A estadia foi de 2 noites
Set in a large country estate the hotel has the convenience of bei g 15 mi s from town and airport but the feel of being in the country. Roo.s were large, spa is open 630 to 9pm weekdays. Walks around the grounds to see wildlife are peaceful.
Set in a large country estate the hotel has the convenience of bei g 15 mi s from town and airport but the feel of being in the country. Roo.s were large, spa is open 630 to 9pm weekdays. Walks around the grounds to see wildlife are peaceful.
10
Luis
17 de fev. de 2025
·
A estadia foi de 2 noites
Amazing location. Great if you are looking for a quiet retreat. Great experience staying in a stately home, close your eyes and travel back in time!
Amazing location. Great if you are looking for a quiet retreat. Great experience staying in a stately home, close your eyes and travel back in time!
10
Eric
31 de jan. de 2025
·
A estadia foi de 2 noites
Superbe demeure, salons et salle de restaurant magnifique, dans un immense parc. Le personnel est charmant et aux petits soins. Les chambres sont très grandes et avec tout le confort attendu. On regrette de ne pas y être restés plus longtemps.
Superbe demeure, salons et salle de restaurant magnifique, dans un immense parc. Le personnel est charmant et aux petits soins. Les chambres sont très grandes et avec tout le confort attendu. On regrette de ne pas y être restés plus longtemps.
10
Mirav
13 de jan. de 2025
·
A estadia foi de 1 noite
Historical building and excellent green space
Historical building and excellent green space
10
charlotte
30 de abr. de 2025
·
A estadia foi de 1 noite
this place is just outside of luton (around a 5 minute drive). we arrived on the night and was greeted by a lovely man at the gate who asked for our booking (instantly made us feel safe). we were then told where to go and arrived to the mansion house where you can park right outside the building. we walked into reception and we were immediately greeted with smiles and the staff were incredibly kind. we were showed to our room which was absolutely amazing. we had a day at the spa, in luton and also in the pool facilities which were at lovely temperatures. we got into bed and were very upset to have to go home the next day so we made the decision to stay another night seeing as the staff were all very polite, well mannered and dressed. overall the staff were absolutely amazing and accommodated to our needs in an amazing way.
this place is just outside of luton (around a 5 minute drive). we arrived on the night and was greeted by a lovely man at the gate who asked for our booking (instantly made us feel safe). we were then told where to go and arrived to the mansion house where you can park right outside the building. we walked into reception and we were immediately greeted with smiles and the staff were incredibly kind. we were showed to our room which was absolutely amazing. we had a day at the spa, in luton and also in the pool facilities which were at lovely temperatures. we got into bed and were very upset to have to go home the next day so we made the decision to stay another night seeing as the staff were all very polite, well mannered and dressed. overall the staff were absolutely amazing and accommodated to our needs in an amazing way.
10
ian
23 de ago. de 2024
·
A estadia foi de 2 noites
Lovely big bedroom and beautiful grounds.
Lovely big bedroom and beautiful grounds.
8
Michael
1 de dez. de 2024
·
A estadia foi de 1 noite
Never fails to impress me this place is absolutely stunning and is dripping with history and class. From Churchill’s office to a grand entrance with open log fire, pure luxury.
Never fails to impress me this place is absolutely stunning and is dripping with history and class. From Churchill’s office to a grand entrance with open log fire, pure luxury.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
As opiniões são mistas: muitos apreciaram o pequeno-almoço, o chá da tarde e as refeições no Adams Brasserie, mas outros acharam os menus limitados ou os estabelecimentos fechados, com serviço lento, falta de stock no bar e qualidade ou relação custo-benefício inconsistente da comida.
Avaliações dos hóspedes relacionadas
8
Janice
23 de fev. de 2025
·
A estadia foi de 1 noite
Generally an enjoyable stay. However, no Gin, Port or Baileys available at any bar. Dinner ok, expensive for what it was. Excellent breakfast. Good pool and facilities, but the sauna was out of order, as was the swimming costume spinner. Beautiful grounds. Thoroughly enjoyed the clay pigeon shooting.
Generally an enjoyable stay. However, no Gin, Port or Baileys available at any bar. Dinner ok, expensive for what it was. Excellent breakfast. Good pool and facilities, but the sauna was out of order, as was the swimming costume spinner. Beautiful grounds. Thoroughly enjoyed the clay pigeon shooting.
10
John
6 de jul. de 2025
·
A estadia foi de 1 noite
We spent about 60 mins before we were offered a suitable room. It’s a lovely place but old. The rooms in mansion house have old furniture and in the first room a bath that could easily be 40 years old. It was not clean and so the very friendly staff showed us 4 other rooms all the same and we picked the best of them but still very dissatisfied because it had very poor WiFi. We were about to leave but they showed us a room in parklands. If you stay there it’s very nice quiet and a king bed( mansion house have doubles?!) room 104 very nice . Bad start it we had a very nice time. Spa is nice and dinner steak is very good.
We spent about 60 mins before we were offered a suitable room. It’s a lovely place but old. The rooms in mansion house have old furniture and in the first room a bath that could easily be 40 years old. It was not clean and so the very friendly staff showed us 4 other rooms all the same and we picked the best of them but still very dissatisfied because it had very poor WiFi. We were about to leave but they showed us a room in parklands. If you stay there it’s very nice quiet and a king bed( mansion house have doubles?!) room 104 very nice . Bad start it we had a very nice time. Spa is nice and dinner steak is very good.
6
Margaret
26 de ago. de 2023
·
A estadia foi de 1 noite
To say the Luton Hoo was disappointing is an understatement. Our room in the Mansion House was very nice, with a balcony overlooking the grounds - which unfortunately we were unable to enjoy due to the weather (not the hotel's fault, of course). But the restaurant...Oh, the restaurant! The Werner Restaurant was closed (evidently it is just closed on Mondays), so we dined in Adams Brasserie...very disappointing! My husband and I dined with another couple. Both of the men in our group are former chefs at Luton Hoo. The two women had the halibut, and it was truly excellent. The men's meals were another story, however. My husband ordered a steak "medium rare," and it was terribly overcooked - well-done, even. He sent it back, and it came out overcooked *again.* He would have sent it back again had we not had guests with us! Our male guest ordered Bang Bang Chicken, which he said was dry and tough and fairly tasteless. Breakfast the next morning in the Werner Restaurant was absolutely nothing special and grossly overpriced for what it was. My husband was highly disappointed, as (he says) it used to be *very* grand. It seems to have gone downhill in the last few years.
To say the Luton Hoo was disappointing is an understatement. Our room in the Mansion House was very nice, with a balcony overlooking the grounds - which unfortunately we were unable to enjoy due to the weather (not the hotel's fault, of course). But the restaurant...Oh, the restaurant! The Werner Restaurant was closed (evidently it is just closed on Mondays), so we dined in Adams Brasserie...very disappointing! My husband and I dined with another couple. Both of the men in our group are former chefs at Luton Hoo. The two women had the halibut, and it was truly excellent. The men's meals were another story, however. My husband ordered a steak "medium rare," and it was terribly overcooked - well-done, even. He sent it back, and it came out overcooked *again.* He would have sent it back again had we not had guests with us! Our male guest ordered Bang Bang Chicken, which he said was dry and tough and fairly tasteless. Breakfast the next morning in the Werner Restaurant was absolutely nothing special and grossly overpriced for what it was. My husband was highly disappointed, as (he says) it used to be *very* grand. It seems to have gone downhill in the last few years.
2
Cheryl
12 de jun. de 2025
·
A estadia foi de 2 noites
The food if you could call it that was disgusting.We ordered what they call lunch!!! choice for a 5 star hotel is dreadful, we had to have a burger!! for my partners birthday lunch as the other choice was a sandwich.On the dinner menu I chose artichoke risotto,the rice was not cooked and the artichoke consisted of 3 outside leaves that were burned totally not just chared as stated, no artichoke in the dish at all,and it was tepid at best,as was the soup. .The room was very ordinary and a long walk from the main building and with no opening windows. Pretentious , totally overpriced rip off.
The food if you could call it that was disgusting.We ordered what they call lunch!!! choice for a 5 star hotel is dreadful, we had to have a burger!! for my partners birthday lunch as the other choice was a sandwich.On the dinner menu I chose artichoke risotto,the rice was not cooked and the artichoke consisted of 3 outside leaves that were burned totally not just chared as stated, no artichoke in the dish at all,and it was tepid at best,as was the soup. .The room was very ordinary and a long walk from the main building and with no opening windows. Pretentious , totally overpriced rip off.
8
Sonja
31 de mar. de 2025
·
A estadia foi de 1 noite
One night stay prior to flying early out of Luton. Warm welcome by reception staff. Room nice and big, bed comfy but on the small side! We had dinner in the lounge. I had pe and mint veloute which was pretty bland. My husband had beef sliders which he said were tasty. There were staff around but not very attentive. No draft beer which always disappoints my husband. Very surprised that all the staff we asked knew nothing of the history of the Hotel!? What a shame, I researched myself but it would have been good if they knew. Lounge area pretty tired but I note the place is closing for changes in late September. Grounds were great and would have been nice to have more time to use the pool and spa facilities. Would definitely come again
One night stay prior to flying early out of Luton. Warm welcome by reception staff. Room nice and big, bed comfy but on the small side! We had dinner in the lounge. I had pe and mint veloute which was pretty bland. My husband had beef sliders which he said were tasty. There were staff around but not very attentive. No draft beer which always disappoints my husband. Very surprised that all the staff we asked knew nothing of the history of the Hotel!? What a shame, I researched myself but it would have been good if they knew. Lounge area pretty tired but I note the place is closing for changes in late September. Grounds were great and would have been nice to have more time to use the pool and spa facilities. Would definitely come again
4
Vykintas
22 de jan. de 2024
·
A estadia foi de 1 noite
Beautiful building with a lot of history. Dinner it was terrible, we had a crab linguine that was all mashed, unbelievable presentation, it looks like a dog food from a can, and we also had a caesar salad, but the chicken was totally bland with no salt al all, sauce was not caesar salad sauce, it was some oil, and the bread croutons were so hard and oily, impossible to eat. The wine glass on the table was dirty. Cocktails were like a 5 year old child made them, I was shocked. The bartender was very nice, we met him later on, I just think he was not properly trained and he didn’t know what to do or how to do, or the hotel is not looking after the quality level. The feeling that we had that the hotel management is relaying on the history of the place and ignoring the quality. It is riding high on its historical events. Spa area is nice, beautiful roof, but is outside the hotel building and they provide a transfer.
Beautiful building with a lot of history. Dinner it was terrible, we had a crab linguine that was all mashed, unbelievable presentation, it looks like a dog food from a can, and we also had a caesar salad, but the chicken was totally bland with no salt al all, sauce was not caesar salad sauce, it was some oil, and the bread croutons were so hard and oily, impossible to eat. The wine glass on the table was dirty. Cocktails were like a 5 year old child made them, I was shocked. The bartender was very nice, we met him later on, I just think he was not properly trained and he didn’t know what to do or how to do, or the hotel is not looking after the quality level. The feeling that we had that the hotel management is relaying on the history of the place and ignoring the quality. It is riding high on its historical events. Spa area is nice, beautiful roof, but is outside the hotel building and they provide a transfer.
10
Isabella
20 de abr. de 2025
·
A estadia foi de 2 noites
Food was superb. Service too. Loved the gardens.
Food was superb. Service too. Loved the gardens.
4
Leigh
7 de set. de 2025
·
A estadia foi de 1 noite
Beautiful grounds, view from the room. Apart from that definitely not 5 star. We arrived to having to lug our suitcase up the beautiful stairs at the entrance whilst the reception guy was dealing with a deliveroo driver. At the very least I would have expected, pardon me one moment, just let me deal with this and I’ll be right with you! We realised in the bar why someone would want deliveroo as no bar snacks/light bites available, no room service and if you want maybe we can get a starter from the restaurant menu, but nothing more! Room ok, very tired. Breakfast, we were shown to the table ordered tea, nothing came, no one came to take an eggs order, until we prompted. Checkout, no one to help with luggage again. When asked how are stay was, we said, just about ok, receptionist didn’t ask anything about it.
Beautiful grounds, view from the room. Apart from that definitely not 5 star. We arrived to having to lug our suitcase up the beautiful stairs at the entrance whilst the reception guy was dealing with a deliveroo driver. At the very least I would have expected, pardon me one moment, just let me deal with this and I’ll be right with you! We realised in the bar why someone would want deliveroo as no bar snacks/light bites available, no room service and if you want maybe we can get a starter from the restaurant menu, but nothing more! Room ok, very tired. Breakfast, we were shown to the table ordered tea, nothing came, no one came to take an eggs order, until we prompted. Checkout, no one to help with luggage again. When asked how are stay was, we said, just about ok, receptionist didn’t ask anything about it.
6
brian thomas
13 de jun. de 2025
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A estadia foi de 1 noite
the lovely grounds for us made our stay wonderful, however whilst we enjoyed the old building and could feel the history, it's obviously in need of a refurb. The staff were amazing, we did not have breakfast but the supper was best forgotten. Spa was very enjoyable.
the lovely grounds for us made our stay wonderful, however whilst we enjoyed the old building and could feel the history, it's obviously in need of a refurb. The staff were amazing, we did not have breakfast but the supper was best forgotten. Spa was very enjoyable.
10
Neil
30 de abr. de 2025
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A estadia foi de 1 noite
Beautiful building with amazing interior. Rooms are very good but without snacks. Restaurant food is very good. Staff levels are too low in the restaurant. The evening meal was slow to arrive and the young men lacked confidence. Breakfast was the same with the staff under too much pressure. I suspect the owner is boosting profits by cutting staff. The stonework on the outside steps and garden is badly worn and in need grouting and repairs. The new owners are cleary not interested in spending on infrastructure and repairs.
Beautiful building with amazing interior. Rooms are very good but without snacks. Restaurant food is very good. Staff levels are too low in the restaurant. The evening meal was slow to arrive and the young men lacked confidence. Breakfast was the same with the staff under too much pressure. I suspect the owner is boosting profits by cutting staff. The stonework on the outside steps and garden is badly worn and in need grouting and repairs. The new owners are cleary not interested in spending on infrastructure and repairs.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
mrs helen l
13 de mar. de 2023
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A estadia foi de 1 noite
Lovely overnight stay overall. A few small things would elevate it, lighting between main house and country club, a proper path to avoid ruining shoes in the mud of winter and staff training to focus on customer service and experience.
Lovely overnight stay overall. A few small things would elevate it, lighting between main house and country club, a proper path to avoid ruining shoes in the mud of winter and staff training to focus on customer service and experience.
10
Stella
6 de fev. de 2023
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A estadia foi de 2 noites
The hotel is set in a beautiful mansion house with the surrounding grounds to match. What really makes the hotel 5 star are the staff. From the moment the door opened every member of staff was pleased to see us and happy to help make our stay the best experience it could be. Thank you to all the stay for a lovely break
The hotel is set in a beautiful mansion house with the surrounding grounds to match. What really makes the hotel 5 star are the staff. From the moment the door opened every member of staff was pleased to see us and happy to help make our stay the best experience it could be. Thank you to all the stay for a lovely break
6
Nicholas
23 de jan. de 2023
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A estadia foi de 1 noite
The bedroom was huge (in the main house), but hot water was temperamental. Bar and dining areas are very grand. The restaurant was decent, but not fine dining (as advertised).
The bedroom was huge (in the main house), but hot water was temperamental. Bar and dining areas are very grand. The restaurant was decent, but not fine dining (as advertised).
10
Laurence
23 de jan. de 2023
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A estadia foi de 2 noites
Simply amazing
Simply amazing
10
Ross
20 de jan. de 2023
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A estadia foi de 1 noite
Fabulous spa and pool..
Fabulous spa and pool..
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Os funcionários da receção irão receber os clientes à chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- No caso das tarifas que incluem jantar, alojamento e pequeno-almoço, o jantar das crianças até aos 16 anos está sujeito a taxas adicionais. Estas tarifas incluem pequeno-almoço para todos os clientes.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- O alojamento aceita animais de estimação apenas em quartos específicos e aplica outras restrições aos mesmos (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas"). Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Tarifa de pequeno-almoço inglês: 25 GBP por adulto e 10 GBP por criança (valores aproximados)
- Estadia de animais de estimação: 30.00 GBP por animal, por noite
- Os animais de serviço estão isentos de taxas
- Cama desdobrável: 50.0 GBP por noite
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Wi-fi gratuito