Penafiel Park Hotel & Spa

Everything is very nice at this hotel

Always the best staff and service at this great hotel , we are sorry to be home .

We would have expected more. The service was unfortunately only mediocre and the regulations for the use of the pool questionable. The obligation to buy swimming caps for €6 each as an obligation raises questions.

I expected more to be honest especially for the prices. Ive used the spa facility before and that is brilliant but this was the first time staying. Lobby looks great but rooms need renovating. There was also a christmas party on one of the nights so music was quite loud and could be heard in the room thankfully it wasn't on till very late but still not what you expect when staying at a soundproof hotel. The spa hours are also restricted some days so we were unable to use the facilities during our stay. Other hotels have extended hours for guests and earlier opening times.

The hotel itself was in a nice elevated position, sound proofing not great and every night there was very loud music til early hours. Not geared up for non Portuguese visitors language wise. The pool was nice, but the decking around it needs repair and was bit of a shock when the sprinklers came on as we were lying on Sunbeds! The spa looked lovely but we decided against it when told you could only enter if wearing a swimming cap - sort of kills the relaxed vibe! Staff were nice, limited food and drinks on offer when we arrived, but the bar sandwiches were great. Restaurant food was ok, but very reasonably priced