Romana Hotel - NYC
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112 US$
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From
112 US$
/ noche
Acerca de esta propiedad
Con gimnasio y conexión a Internet wifi gratis, entre muchas otras prestaciones, aquí tendrás todo lo que necesitas.
Servicios
Con gimnasio y conexión a Internet wifi gratis, entre muchas otras prestaciones, aquí tendrás todo lo que necesitas.
Servicios empresariales
Tendrás un servicio de recepción las 24 horas, atención multilingüe y un ascensor a tu disposición. Hay un aparcamiento sin asistencia (de pago) disponible.
Habitaciones
Disfruta de una agradable estancia en una de las 152 habitaciones con televisión de pantalla plana. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El cuarto de baño está provisto de bañera o ducha.
Ubicación
Si decides alojarte en Romana Hotel - NYC, te encontrarás en una fantástica zona de Long Island City (Queens) y estarás a menos de diez minutos en coche de Quinta Avenida y Rockefeller Center. Además, este hotel se encuentra a 5,1 km de Central Park y a 5,6 km de Estación de tren Grand Central Terminal.
Qué hay cerca
Memorial Sloan-Kettering Cancer Center (centro médico)(2.5 millas)
Quinta Avenida(2.6 millas)
NewYork-Presbyterian / Weill Cornell Medical Center(2.6 millas)
Central Park(2.7 millas)
Hospital Monte Sinaí(2.9 millas)
Museo Solomon R. Guggenheim(2.9 millas)
Rockefeller Center(3 millas)
Museo de Arte Moderno(3 millas)
Catedral de San Patricio(3 millas)
Sede de la Organización de las Naciones Unidas(3 millas)
Madison Avenue(3 millas)
Sala de conciertos Carnegie Hall(3 millas)
Edificio Chrysler(3 millas)
Columbus Circle (atracción)(3.1 millas)
Pista de patinaje del Rockefeller Center(3.1 millas)
Aeropuerto LaGuardia (LGA)(5.6 millas)
Teterboro, NJ (TEB)(15.5 millas)
Aeropuerto Internacional de John F. Kennedy (JFK)(15.5 millas)
Aeropuerto Internacional Newark Liberty (EWR)(20.7 millas)
Newburgh, NY (SWF-A. Internacional Stewart)(66.7 millas)
WiFi gratuito
Habitaciones para no fumadores
Habitación familiar
Mostrador turístico
24-Hour Front Desk
Concierge Services
Ubicación
38-59 12th Street, Dutch Kills, Long Island City, Nueva York (y alrededores), Nueva York, Estados Unidos
Memorial Sloan-Kettering Cancer Center (centro médico) (2.5 millas)
Quinta Avenida (2.6 millas)
NewYork-Presbyterian / Weill Cornell Medical Center (2.6 millas)
Central Park (2.7 millas)
Hospital Monte Sinaí (2.9 millas)
Museo Solomon R. Guggenheim (2.9 millas)
Opciones de habitación
6
Habitación con 2 camas individuales, varias camas, no fumadores
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
200 ft²
Conexión Wi-Fi (gratuita)TelevisiónInsonorización
6
Habitación doble, 1 cama de matrimonio grande, no fumadores
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
156 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Televisión
5
Habitación doble, 1 cama de matrimonio, no fumadores
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
200 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Televisión
Reseñas de los huéspedes sobre Romana Hotel - NYC
6.6
Agradable
Basado en 1022 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Las reseñas del Romana Hotel - NYC describen un alojamiento económico cerca del metro, pero muchos huéspedes informan de un servicio, mantenimiento y limpieza inconsistentes, así como de servicios que no coinciden con la descripción, lo que produce estancias desiguales que van de aceptables a muy decepcionantes.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Las reseñas del Romana Hotel - NYC describen un alojamiento económico cerca del metro, pero muchos huéspedes informan de un servicio, mantenimiento y limpieza inconsistentes, así como de servicios que no coinciden con la descripción, lo que produce estancias desiguales que van de aceptables a muy decepcionantes.
Algunos destacan las habitaciones limpias, las camas cómodas y la buena relación calidad-precio para estancias cortas con fácil acceso a Manhattan. Las quejas recurrentes incluyen la mala limpieza, la escasez de toallas y los elementos básicos que no funcionan o faltan (agua caliente, llaves, Wi‑Fi, cortinas), con habitaciones que a menudo parecen inacabadas o que se representan incorrectamente en cuanto a tamaño y servicios. También se informan de problemas de servicio, como el registro lento, la comunicación inalcanzable y errores ocasionales en la facturación o la asignación de habitaciones. La zona es industrial con impresiones de seguridad mixtas y un estacionamiento limitado y, a veces, costoso; espere una estancia sin lujos donde la comodidad pueda verse afectada por la fiabilidad.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las instalaciones son limitadas, con múltiples informes de características anunciadas que no se ofrecen (sin desayuno, gimnasio o cafetera/refrigerador en la habitación) y fallas o cortes frecuentes (ascensor, máquina de hielo, agua caliente, barrera de estacionamiento, señalización). Espere pocos extras más allá de lo básico.
Reseñas de huéspedes relacionadas
2
Robert
17 oct 2025
·
Se alojó 5 noches
I never stayed in a worse hotel ever. The service was horrible. My room was never cleaned I had a tough time getting clean towels. At one point, no hot water for showers. No closest, chair to sit or place to hang clothing The site said breakfast in morning. And had a gym. Neither of that last two were true. Mattresses were stacked in lobby. And the only sitting area in the hotel was torn up rattan furniture on the sidewalk, in the rain.
I never stayed in a worse hotel ever. The service was horrible. My room was never cleaned I had a tough time getting clean towels. At one point, no hot water for showers. No closest, chair to sit or place to hang clothing The site said breakfast in morning. And had a gym. Neither of that last two were true. Mattresses were stacked in lobby. And the only sitting area in the hotel was torn up rattan furniture on the sidewalk, in the rain.
2
Robert
20 oct 2025
·
Se alojó 1 noche
Drove two hours to shower and prep. No hot water. Messy lobby. Ugh.
Drove two hours to shower and prep. No hot water. Messy lobby. Ugh.
4
peter
3 sept 2025
·
Se alojó 5 noches
area around it was bellow average. poor neighboorhood but average safe. people in neighboorhood are nice. the holel promise coffee maker ( none) for hot water. do not have that. the hotel is near subway ( really good). there is one microwave in the lobby upstairs. no cups. we had to tell them to do the beds. othewise will not come. beds were clean. the room smell when we arrive. windows cannot open. only airconditioning available for air in. airconditioning worked well. when we arrive, the computer did not work. oh my god. wait, wait. staff used her cellular phone to complete booking. not all staff were knowledgeable. we got double charge for $75 usd. or 103 can. pay at property service fee. they would not let us check in unless the property service fee is payed. .. we will ask expedia for refund. the staff were friendly but not all are train properly. but the system of the hotel is poor. blame the system. wont recomend that to anyone. wont go there again. there are better motels or hotels near by. google the area, less cheaper and more clean.
area around it was bellow average. poor neighboorhood but average safe. people in neighboorhood are nice. the holel promise coffee maker ( none) for hot water. do not have that. the hotel is near subway ( really good). there is one microwave in the lobby upstairs. no cups. we had to tell them to do the beds. othewise will not come. beds were clean. the room smell when we arrive. windows cannot open. only airconditioning available for air in. airconditioning worked well. when we arrive, the computer did not work. oh my god. wait, wait. staff used her cellular phone to complete booking. not all staff were knowledgeable. we got double charge for $75 usd. or 103 can. pay at property service fee. they would not let us check in unless the property service fee is payed. .. we will ask expedia for refund. the staff were friendly but not all are train properly. but the system of the hotel is poor. blame the system. wont recomend that to anyone. wont go there again. there are better motels or hotels near by. google the area, less cheaper and more clean.
4
Kathryn
6 oct 2025
·
Se alojó 2 noches
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
4
Isley
25 oct 2025
·
Se alojó 3 noches
The area was kind of awful, had to park a block away because there wasn’t in parking spots in the area. To securely park your car you had to pay $25 and that wasn’t bad but the next day, they told me it would be $35. We actually left a day early because of the area, hospitality and the non cleanliness of the room. NEVER AGAIN
The area was kind of awful, had to park a block away because there wasn’t in parking spots in the area. To securely park your car you had to pay $25 and that wasn’t bad but the next day, they told me it would be $35. We actually left a day early because of the area, hospitality and the non cleanliness of the room. NEVER AGAIN
8
Jamie
12 sept 2025
·
Se alojó 2 noches
Comfortable bed. Nice hot shower. Just blocks from the F train and 2 good bodegas nearby.
Comfortable bed. Nice hot shower. Just blocks from the F train and 2 good bodegas nearby.
4
Melissa
12 sept 2025
·
Se alojó 1 noche
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
2
Valerie
8 sept 2025
·
Se alojó 2 noches
This "hotel" is to be redone completely. Let's start with the check-in. The young man at the reception (not particularly friendly or welcoming) asked me to show him my receipt with Hotel.com. Should they not have that already?? First time ever that I book with a third-party site and the hotel wants to see proof of payment. Then the room: clean, yes, but with splatters of paint all over the floor, the fridge did not work, the toilet might have been cleaned or not, hard to say, no spigot on the faucet, splashing water all over. Best of the best: the mattress lays on a plank of plywood, and the pillows (one per person) are super small. The TV: you have either to pay for everything or log in if you have already Netflix or Amazon. Then, there was not one garbage bin in the room. On the following day, a family member checked in in another room. Her bed consisted of 3 mattresses piled on on top of each other, but the room was clean, and it would have been OK for one night, but then we saw that the bathroom floor was covered in water, caused by a leak from the toilet. We called the reception, and were curtly advised that there is no other room available. We went down to the reception and miraculously were given a key for another room. This room was similar to ours (plywood bedframe etc.), but on top of it, there was no curtain for the bathtub. We gave up and our family member decided to stay there. In a nutshell: good for young backpack travelers, bad for families and older people!
This "hotel" is to be redone completely. Let's start with the check-in. The young man at the reception (not particularly friendly or welcoming) asked me to show him my receipt with Hotel.com. Should they not have that already?? First time ever that I book with a third-party site and the hotel wants to see proof of payment. Then the room: clean, yes, but with splatters of paint all over the floor, the fridge did not work, the toilet might have been cleaned or not, hard to say, no spigot on the faucet, splashing water all over. Best of the best: the mattress lays on a plank of plywood, and the pillows (one per person) are super small. The TV: you have either to pay for everything or log in if you have already Netflix or Amazon. Then, there was not one garbage bin in the room. On the following day, a family member checked in in another room. Her bed consisted of 3 mattresses piled on on top of each other, but the room was clean, and it would have been OK for one night, but then we saw that the bathroom floor was covered in water, caused by a leak from the toilet. We called the reception, and were curtly advised that there is no other room available. We went down to the reception and miraculously were given a key for another room. This room was similar to ours (plywood bedframe etc.), but on top of it, there was no curtain for the bathtub. We gave up and our family member decided to stay there. In a nutshell: good for young backpack travelers, bad for families and older people!
2
Malani
3 sept 2025
·
Se alojó 1 noche
This hotel was poor quality, elevators not working had to walk 8 flights of stairs. One of the hallways held multiple mattresses which I had to climb over to get down to the next flight. The gate for the parking lot barely worked but yet we had to pay $50 for one night with our car not safely secured in the back. Only one door worked to get in and out of the hotel. No one was in the front having us wait a long period of time..
This hotel was poor quality, elevators not working had to walk 8 flights of stairs. One of the hallways held multiple mattresses which I had to climb over to get down to the next flight. The gate for the parking lot barely worked but yet we had to pay $50 for one night with our car not safely secured in the back. Only one door worked to get in and out of the hotel. No one was in the front having us wait a long period of time..
2
Ivana
8 oct 2025
·
Se alojó 1 noche
I wish I could give them 0 stars, everything was dirty and gross. Pubic hairs in the bathroom stains on the mirror, everything reeked of smoke and cigarettes. They don’t even have an ice machine. And when I asked about the patio to get some fresh air was told it was closed. This place just sucks
I wish I could give them 0 stars, everything was dirty and gross. Pubic hairs in the bathroom stains on the mirror, everything reeked of smoke and cigarettes. They don’t even have an ice machine. And when I asked about the patio to get some fresh air was told it was closed. This place just sucks
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es un problema recurrente: habitaciones y baños sucios, basura en los pasillos, polvo de construcción, olores a humo y falta de limpieza son problemas que aparecen con frecuencia. Algunos huéspedes encontraron sus habitaciones limpias, pero los estándares parecen poco fiables.
Reseñas de huéspedes relacionadas
8
Samson
20 oct 2025
·
Se alojó 7 noches
Clean room, bathroom was little run down but still good I thought, they didn’t have a do not disturb sign in my room so I asked the front desk if they had anymore but they didn’t. I didn’t require maid service at my stay there, so I wanted the sign. I wouldn’t mind staying again there.
Clean room, bathroom was little run down but still good I thought, they didn’t have a do not disturb sign in my room so I asked the front desk if they had anymore but they didn’t. I didn’t require maid service at my stay there, so I wanted the sign. I wouldn’t mind staying again there.
2
ANGELO PIERGIORGIO
1 sept 2025
·
Se alojó 2 noches
The hotel didn’t even have a name tag on. The bed had a massive piece of iron sticking out that I needed to careful to avoid. No wardrobe. No room cleaning. 30 minutes needed for the check in.
The hotel didn’t even have a name tag on. The bed had a massive piece of iron sticking out that I needed to careful to avoid. No wardrobe. No room cleaning. 30 minutes needed for the check in.
10
Nina
12 dic 2025
·
Se alojó 1 noche
Very clean room, staff very friendly.
Very clean room, staff very friendly.
4
Erika
10 oct 2025
·
Se alojó 2 noches
We stayed two nights and the room wasn't cleaned. The walls were covered in little drawings—not art, but like when you leave your child with a crayon and they start painting the walls. The hotel feels abandoned.
We stayed two nights and the room wasn't cleaned. The walls were covered in little drawings—not art, but like when you leave your child with a crayon and they start painting the walls. The hotel feels abandoned.
2
Stephen
18 oct 2025
·
Se alojó 4 noches
Everything was dirty, there was trash on the floor in the hallway for all 5 days, an inch of dust on fake flowers in the lobby, the bathroom toilet seat was broken, the bathroom door had chunks missing from it, and no black out curtains. The staff seemed like they were the related to the owner and just mostly played on their phones
Everything was dirty, there was trash on the floor in the hallway for all 5 days, an inch of dust on fake flowers in the lobby, the bathroom toilet seat was broken, the bathroom door had chunks missing from it, and no black out curtains. The staff seemed like they were the related to the owner and just mostly played on their phones
4
Ping Yee
3 sept 2025
·
Se alojó 2 noches
Not very clean at all
Not very clean at all
4
Melissa
12 sept 2025
·
Se alojó 1 noche
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
4
Ildiko
30 sept 2025
·
Se alojó 3 noches
Dirty Line and towers
Dirty Line and towers
4
Laura
12 sept 2025
·
Se alojó 1 noche
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
2
Ivana
8 oct 2025
·
Se alojó 1 noche
I wish I could give them 0 stars, everything was dirty and gross. Pubic hairs in the bathroom stains on the mirror, everything reeked of smoke and cigarettes. They don’t even have an ice machine. And when I asked about the patio to get some fresh air was told it was closed. This place just sucks
I wish I could give them 0 stars, everything was dirty and gross. Pubic hairs in the bathroom stains on the mirror, everything reeked of smoke and cigarettes. They don’t even have an ice machine. And when I asked about the patio to get some fresh air was told it was closed. This place just sucks
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son pequeñas y a menudo parecen anticuadas o inacabadas, con informes de tamaños de cama incorrectos, ruido, falta de muebles o cortinas y Wi‑Fi poco fiable; algunos huéspedes encontraron las camas cómodas.
Reseñas de huéspedes relacionadas
10
Bruno
31 ago 2025
·
Se alojó 1 noche
Small room but very clean and comfortable
Small room but very clean and comfortable
2
Xiangxiang
30 ago 2025
·
Se alojó 2 noches
We originally booked a twin room, but upon arrival we were given a double bed instead. There were no room key cards provided, so every time we had to ask the front desk to open the door for us, which was very inconvenient. The Wi-Fi did not work at all during our stay. We also asked the front desk for clean towels and shampoo, but nothing was replaced. Overall, this was the worst hotel I have ever stayed at. The experience was extremely disappointing.
We originally booked a twin room, but upon arrival we were given a double bed instead. There were no room key cards provided, so every time we had to ask the front desk to open the door for us, which was very inconvenient. The Wi-Fi did not work at all during our stay. We also asked the front desk for clean towels and shampoo, but nothing was replaced. Overall, this was the worst hotel I have ever stayed at. The experience was extremely disappointing.
2
Dan
23 sept 2025
·
Se alojó 1 noche
Do NOT stay here, complete disaster. How Hotels.com allows them online is beyond me. The room lacked the following: There was no shower curtain and front desk just shrugged. There was no tv remote or a way to turn on the tv. There was no closet. There were two beds that were extremely uncomfortable and lumpy. The sink worked. Although no closet there were a few hooks screwed into the wall. There were several Jesus stickers on the doors and wall.
Do NOT stay here, complete disaster. How Hotels.com allows them online is beyond me. The room lacked the following: There was no shower curtain and front desk just shrugged. There was no tv remote or a way to turn on the tv. There was no closet. There were two beds that were extremely uncomfortable and lumpy. The sink worked. Although no closet there were a few hooks screwed into the wall. There were several Jesus stickers on the doors and wall.
2
Emmanuel
24 ago 2025
·
Se alojó 1 noche
Outdated! Furniture feels like they grab them from a thrift shop, extremely noisy! Good luck trying to get a good night sleep
Outdated! Furniture feels like they grab them from a thrift shop, extremely noisy! Good luck trying to get a good night sleep
4
Kathryn
6 oct 2025
·
Se alojó 2 noches
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
4
Melissa
12 sept 2025
·
Se alojó 1 noche
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
6
Corey
30 oct 2025
·
Se alojó 2 noches
This was a fine place to stay. In the listing they advertised the room as a King bed but it’s definitely a Double. It said there would be a coffeemaker which wasn’t true. Those things didn’t wreck or stay, but just tell the truth about what you offer. We had to ask for a second pillow and towel set, only 1 provided in a booking for 2 adults. We got a good night’s sleep and the location offers easy subway access.
This was a fine place to stay. In the listing they advertised the room as a King bed but it’s definitely a Double. It said there would be a coffeemaker which wasn’t true. Those things didn’t wreck or stay, but just tell the truth about what you offer. We had to ask for a second pillow and towel set, only 1 provided in a booking for 2 adults. We got a good night’s sleep and the location offers easy subway access.
4
Laura
12 sept 2025
·
Se alojó 1 noche
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
8
meredith
20 oct 2025
·
Se alojó 3 noches
Clean room and comfortable beds. Hotel was a bit dated . Ice machine broken. No dressers in the room. It was exactly what I was expecting for the price and location. The neighborhood is not bad it's more industrial. I felt safe with my daughter. The hotel was quiet. Very quick and easy access via subway and Uber to Manhattan. Excellent value if you are just staying a few days. I don't think I would recommend for a longer stay but was just what I needed for a weekend. If you are the time that like to stay in the hotel a lot this would not be for you. Comfy and clean place if all you need is somewhere to sleep.
Clean room and comfortable beds. Hotel was a bit dated . Ice machine broken. No dressers in the room. It was exactly what I was expecting for the price and location. The neighborhood is not bad it's more industrial. I felt safe with my daughter. The hotel was quiet. Very quick and easy access via subway and Uber to Manhattan. Excellent value if you are just staying a few days. I don't think I would recommend for a longer stay but was just what I needed for a weekend. If you are the time that like to stay in the hotel a lot this would not be for you. Comfy and clean place if all you need is somewhere to sleep.
8
Joel
24 ago 2025
·
Se alojó 1 noche
It was a good place to spend the night with my partner. It was comfortable, clean and friendly staff. The only bad thing was that we got a room without curtains! We had no privacy, and in the morning the sun hit our faces. We couldn't sleep anymore. I feel like this is something that can be resolved immediately, so I didn't exaggerate in my rating and gave it a 4.
It was a good place to spend the night with my partner. It was comfortable, clean and friendly staff. The only bad thing was that we got a room without curtains! We had no privacy, and in the morning the sun hit our faces. We couldn't sleep anymore. I feel like this is something that can be resolved immediately, so I didn't exaggerate in my rating and gave it a 4.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es inconsistente, con muchos informes de registro lento o caótico, errores en las llaves y la asignación de habitaciones (incluidas habitaciones ocupadas), llamadas o mensajes no respondidos, solicitudes de toallas y limpieza sin atender y cargos inesperados ocasionales; algunos huéspedes se encontraron con un personal amable.
Reseñas de huéspedes relacionadas
2
Lizeth
27 sept 2025
·
Se alojó 2 noches
Staff, needs good customer service
Staff, needs good customer service
4
Joseph
30 ago 2025
·
Se alojó 3 noches
The European female employee was incredibly rude when she was outside the building, but inside had a different persona. She wasn’t dressed like a hotel worker and was talking on her cell phone. I thought she was staying as a guest at the hotel. I asked her outside if the hotel was open because there was about 6 orange cones blocking the glass revolving door. She repeated what I said back to me and said what do you mean, is the hotel actually open? I said it’s blocked off. From the entrance there was no sign for the hotel, it looked abandoned. Nobody visible in the lobby. She aggressively pointed to the side door and said go through there. At check in she sent me to a room that when upon entering was occupied with the bed unmade and a persons belongings everywhere. I went back down and she gave me a new room and then when I got to my new room the key card didn’t work. What a stupid weird hotel.
The European female employee was incredibly rude when she was outside the building, but inside had a different persona. She wasn’t dressed like a hotel worker and was talking on her cell phone. I thought she was staying as a guest at the hotel. I asked her outside if the hotel was open because there was about 6 orange cones blocking the glass revolving door. She repeated what I said back to me and said what do you mean, is the hotel actually open? I said it’s blocked off. From the entrance there was no sign for the hotel, it looked abandoned. Nobody visible in the lobby. She aggressively pointed to the side door and said go through there. At check in she sent me to a room that when upon entering was occupied with the bed unmade and a persons belongings everywhere. I went back down and she gave me a new room and then when I got to my new room the key card didn’t work. What a stupid weird hotel.
6
Timothy Nolan
29 ago 2025
·
Se alojó 3 noches
They didn’t give us a key card on our first night but the 2nd night they gave us a key
They didn’t give us a key card on our first night but the 2nd night they gave us a key
4
Jennifer
15 dic 2025
·
Se alojó 2 noches
You get 1 pillow and they won’t give you anymore no matter how many times you ask. Don’t bother asking to check in early.
You get 1 pillow and they won’t give you anymore no matter how many times you ask. Don’t bother asking to check in early.
2
Michael
21 sept 2025
·
Se alojó 1 noche
Don’t do it. The positive reviews have to be fake. Doesn’t show up on navigation as it should. Charged $30 upon arrival for no reason. Key didn’t work first time. No towels - literally air dried - funny, but dumb. 2 small square pillows. Very comfy bed. Just spend the extra and get a real room, this place is not for real. We went down in the morning to request towels and dude literally just added us to a very long list of names and room numbers. We just air dried and got out of there. Literally no towels of any size.
Don’t do it. The positive reviews have to be fake. Doesn’t show up on navigation as it should. Charged $30 upon arrival for no reason. Key didn’t work first time. No towels - literally air dried - funny, but dumb. 2 small square pillows. Very comfy bed. Just spend the extra and get a real room, this place is not for real. We went down in the morning to request towels and dude literally just added us to a very long list of names and room numbers. We just air dried and got out of there. Literally no towels of any size.
6
isaac
27 ago 2025
·
Se alojó 1 noche
Unfriendly staff from the start, the guy at the front desk need to take a shower regularly, he got in the elevator with me because my room key didn't work ( twice ) at first I got an occupied room and walked into an older couple in bed (resting), the elevator was malfunctioning and when I told the receptionist that was unacceptable he simply said " you can cancel if you want " that's the " I'm sorry about the inconvenience" that's usually meaningless but at least it part of the protocol. The Hotel from the outside it looks like an abandoned property, no sign and the name " Romana HOTEL" is nowhere on the building, their room keys say something different. The room was ok and at least the bathroom was clean, at least the cleaning staff are doing a great job. Unfortunately I don't think I would go back to that place ever again.
Unfriendly staff from the start, the guy at the front desk need to take a shower regularly, he got in the elevator with me because my room key didn't work ( twice ) at first I got an occupied room and walked into an older couple in bed (resting), the elevator was malfunctioning and when I told the receptionist that was unacceptable he simply said " you can cancel if you want " that's the " I'm sorry about the inconvenience" that's usually meaningless but at least it part of the protocol. The Hotel from the outside it looks like an abandoned property, no sign and the name " Romana HOTEL" is nowhere on the building, their room keys say something different. The room was ok and at least the bathroom was clean, at least the cleaning staff are doing a great job. Unfortunately I don't think I would go back to that place ever again.
2
Morgan
28 ago 2025
·
Se alojó 2 noches
No latches or deadbolts on room doors, didn’t get a key until the second day and had to be let in by staff to our room, which was complicated by the fact that many times they only had one staff member in the lobby at any given time. Never saw the same staff member more than once. Hotel had clearly seen better days, it looks abandoned from the outside. Finally, although I booked a non-smoking room. they just gave us whatever room had been cleaned, which had a distinct cigarette smoke smell to it—no preparation for any guests prior to arrival, and they took 20 minutes to even find my reservation. The location is convenient but if youre looking for something on a budget you’re better off staying in Jersey.
No latches or deadbolts on room doors, didn’t get a key until the second day and had to be let in by staff to our room, which was complicated by the fact that many times they only had one staff member in the lobby at any given time. Never saw the same staff member more than once. Hotel had clearly seen better days, it looks abandoned from the outside. Finally, although I booked a non-smoking room. they just gave us whatever room had been cleaned, which had a distinct cigarette smoke smell to it—no preparation for any guests prior to arrival, and they took 20 minutes to even find my reservation. The location is convenient but if youre looking for something on a budget you’re better off staying in Jersey.
2
Xu
15 sept 2025
·
Se alojó 2 noches
On September 12, 2025, I had a confirmed booking with this hotel. When I arrived in New York at 11:59 PM i have my flight ticket as proof, the hotel refused to check me in, saying they could not find my information. A few days later, the system falsely updated my booking to show that I had “checked in and checked out,” but in reality, I never stayed at the property. I was still charged the full amount of $413.89.
On September 12, 2025, I had a confirmed booking with this hotel. When I arrived in New York at 11:59 PM i have my flight ticket as proof, the hotel refused to check me in, saying they could not find my information. A few days later, the system falsely updated my booking to show that I had “checked in and checked out,” but in reality, I never stayed at the property. I was still charged the full amount of $413.89.
2
Jordan Breanne
13 sept 2025
·
Se alojó 3 noches
They would not answer any phone calls or messages leading up to my stay. They "gave away" my room the first night. No one cleaned our room. They rushed us to checkout 45 minutes early. Worst hotel experience i have ever had.
They would not answer any phone calls or messages leading up to my stay. They "gave away" my room the first night. No one cleaned our room. They rushed us to checkout 45 minutes early. Worst hotel experience i have ever had.
4
Diane
24 ago 2025
·
Se alojó 2 noches
The guy at the front door gave me a key to a room that have people in it already,it was such an unpleasant experience #so horrible
The guy at the front door gave me a key to a room that have people in it already,it was such an unpleasant experience #so horrible
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Conveniente para el metro, con acceso rápido a Manhattan, pero la zona inmediata es industrial con percepciones de seguridad mixtas y el estacionamiento es limitado o de pago.
Reseñas de huéspedes relacionadas
4
Alix
12 sept 2025
·
Se alojó 3 noches
they did not clean the room as requested! the place was going under renovations! The neighborhood sucked!!!
they did not clean the room as requested! the place was going under renovations! The neighborhood sucked!!!
6
Dimitar
27 sept 2025
·
Se alojó 3 noches
for the money you pay it is reasanable. it is just a few stops with the metro from the manhattan which is the best. for the neihbeirhood you have to be prepared.
for the money you pay it is reasanable. it is just a few stops with the metro from the manhattan which is the best. for the neihbeirhood you have to be prepared.
4
Isley
25 oct 2025
·
Se alojó 3 noches
The area was kind of awful, had to park a block away because there wasn’t in parking spots in the area. To securely park your car you had to pay $25 and that wasn’t bad but the next day, they told me it would be $35. We actually left a day early because of the area, hospitality and the non cleanliness of the room. NEVER AGAIN
The area was kind of awful, had to park a block away because there wasn’t in parking spots in the area. To securely park your car you had to pay $25 and that wasn’t bad but the next day, they told me it would be $35. We actually left a day early because of the area, hospitality and the non cleanliness of the room. NEVER AGAIN
8
Jamie
12 sept 2025
·
Se alojó 2 noches
Comfortable bed. Nice hot shower. Just blocks from the F train and 2 good bodegas nearby.
Comfortable bed. Nice hot shower. Just blocks from the F train and 2 good bodegas nearby.
4
Melissa
12 sept 2025
·
Se alojó 1 noche
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
6
Corey
30 oct 2025
·
Se alojó 2 noches
This was a fine place to stay. In the listing they advertised the room as a King bed but it’s definitely a Double. It said there would be a coffeemaker which wasn’t true. Those things didn’t wreck or stay, but just tell the truth about what you offer. We had to ask for a second pillow and towel set, only 1 provided in a booking for 2 adults. We got a good night’s sleep and the location offers easy subway access.
This was a fine place to stay. In the listing they advertised the room as a King bed but it’s definitely a Double. It said there would be a coffeemaker which wasn’t true. Those things didn’t wreck or stay, but just tell the truth about what you offer. We had to ask for a second pillow and towel set, only 1 provided in a booking for 2 adults. We got a good night’s sleep and the location offers easy subway access.
4
Laura
12 sept 2025
·
Se alojó 1 noche
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
2
Candice
5 sept 2025
·
Se alojó 3 noches
This was the worst hotel me and my boyfriend ever stayed at. The area was disgusting there was a big white truck that never moved from the front. The lobby looked like a construction site. The hotel staff charged my card twice. I was so scared to walk to the train I had to take a uber two blocks because there were people selling unsanitary food outside from a bucket every person who lived in the projects stayed outside on the street for 24 hours you can not even walk to the store without getting harassed. This hotel is false advertised the room had drawings on the walls the 8th floor view was not pretty staff was unfriendly. My experience was terrible I was so scared.
This was the worst hotel me and my boyfriend ever stayed at. The area was disgusting there was a big white truck that never moved from the front. The lobby looked like a construction site. The hotel staff charged my card twice. I was so scared to walk to the train I had to take a uber two blocks because there were people selling unsanitary food outside from a bucket every person who lived in the projects stayed outside on the street for 24 hours you can not even walk to the store without getting harassed. This hotel is false advertised the room had drawings on the walls the 8th floor view was not pretty staff was unfriendly. My experience was terrible I was so scared.
8
meredith
20 oct 2025
·
Se alojó 3 noches
Clean room and comfortable beds. Hotel was a bit dated . Ice machine broken. No dressers in the room. It was exactly what I was expecting for the price and location. The neighborhood is not bad it's more industrial. I felt safe with my daughter. The hotel was quiet. Very quick and easy access via subway and Uber to Manhattan. Excellent value if you are just staying a few days. I don't think I would recommend for a longer stay but was just what I needed for a weekend. If you are the time that like to stay in the hotel a lot this would not be for you. Comfy and clean place if all you need is somewhere to sleep.
Clean room and comfortable beds. Hotel was a bit dated . Ice machine broken. No dressers in the room. It was exactly what I was expecting for the price and location. The neighborhood is not bad it's more industrial. I felt safe with my daughter. The hotel was quiet. Very quick and easy access via subway and Uber to Manhattan. Excellent value if you are just staying a few days. I don't think I would recommend for a longer stay but was just what I needed for a weekend. If you are the time that like to stay in the hotel a lot this would not be for you. Comfy and clean place if all you need is somewhere to sleep.
8
Arleta
17 oct 2025
·
Se alojó 3 noches
Clean room, nice staff, subway station close by
Clean room, nice staff, subway station close by
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Varias reseñas indican que las instalaciones de desayuno o comedor anunciadas no estaban disponibles y no se proporcionaron alimentos o bebidas en el lugar.
Reseñas de huéspedes relacionadas
2
Robert
17 oct 2025
·
Se alojó 5 noches
I never stayed in a worse hotel ever. The service was horrible. My room was never cleaned I had a tough time getting clean towels. At one point, no hot water for showers. No closest, chair to sit or place to hang clothing The site said breakfast in morning. And had a gym. Neither of that last two were true. Mattresses were stacked in lobby. And the only sitting area in the hotel was torn up rattan furniture on the sidewalk, in the rain.
I never stayed in a worse hotel ever. The service was horrible. My room was never cleaned I had a tough time getting clean towels. At one point, no hot water for showers. No closest, chair to sit or place to hang clothing The site said breakfast in morning. And had a gym. Neither of that last two were true. Mattresses were stacked in lobby. And the only sitting area in the hotel was torn up rattan furniture on the sidewalk, in the rain.
6
Guadalupe
1 sept 2025
·
Se alojó 4 noches
The room was more affordable than most nearby options, and the location is excellent—just a 3-minute walk from the subway, which was very convenient. However, the experience had several downsides. Most of the staff were not very friendly or helpful, and there is no secure space to leave luggage before check-in or after check-out. The place offers no real facilities—just a noisy microwave. On top of that, their charges were unclear: beyond the service fee, I was billed an extra amount with no explanation provided.
The room was more affordable than most nearby options, and the location is excellent—just a 3-minute walk from the subway, which was very convenient. However, the experience had several downsides. Most of the staff were not very friendly or helpful, and there is no secure space to leave luggage before check-in or after check-out. The place offers no real facilities—just a noisy microwave. On top of that, their charges were unclear: beyond the service fee, I was billed an extra amount with no explanation provided.
4
peter
3 sept 2025
·
Se alojó 5 noches
area around it was bellow average. poor neighboorhood but average safe. people in neighboorhood are nice. the holel promise coffee maker ( none) for hot water. do not have that. the hotel is near subway ( really good). there is one microwave in the lobby upstairs. no cups. we had to tell them to do the beds. othewise will not come. beds were clean. the room smell when we arrive. windows cannot open. only airconditioning available for air in. airconditioning worked well. when we arrive, the computer did not work. oh my god. wait, wait. staff used her cellular phone to complete booking. not all staff were knowledgeable. we got double charge for $75 usd. or 103 can. pay at property service fee. they would not let us check in unless the property service fee is payed. .. we will ask expedia for refund. the staff were friendly but not all are train properly. but the system of the hotel is poor. blame the system. wont recomend that to anyone. wont go there again. there are better motels or hotels near by. google the area, less cheaper and more clean.
area around it was bellow average. poor neighboorhood but average safe. people in neighboorhood are nice. the holel promise coffee maker ( none) for hot water. do not have that. the hotel is near subway ( really good). there is one microwave in the lobby upstairs. no cups. we had to tell them to do the beds. othewise will not come. beds were clean. the room smell when we arrive. windows cannot open. only airconditioning available for air in. airconditioning worked well. when we arrive, the computer did not work. oh my god. wait, wait. staff used her cellular phone to complete booking. not all staff were knowledgeable. we got double charge for $75 usd. or 103 can. pay at property service fee. they would not let us check in unless the property service fee is payed. .. we will ask expedia for refund. the staff were friendly but not all are train properly. but the system of the hotel is poor. blame the system. wont recomend that to anyone. wont go there again. there are better motels or hotels near by. google the area, less cheaper and more clean.
4
Kathryn
6 oct 2025
·
Se alojó 2 noches
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
2
Yingjie
8 sept 2025
·
Se alojó 2 noches
Honestly, it is the worst hotel I’ve ever stayed. There is no wardrobe, no clothes hangers, no hair dryer and no iron! No any drinks and food! You need to go out to buy everything you need. The AC is not working well so that the room is very hot and noisy! There is no service at all! The staff said they will let the technician check the AC and may consider change a room for us tomorrow. They just gave us some excuse and would not like to handle my issue. They did not come to fix the AC the next day. And they said there is a fitness center in the hotel and dinning room. It is a total lier! No! There is nothing you can find.I was very disappointed at this hotel.
Honestly, it is the worst hotel I’ve ever stayed. There is no wardrobe, no clothes hangers, no hair dryer and no iron! No any drinks and food! You need to go out to buy everything you need. The AC is not working well so that the room is very hot and noisy! There is no service at all! The staff said they will let the technician check the AC and may consider change a room for us tomorrow. They just gave us some excuse and would not like to handle my issue. They did not come to fix the AC the next day. And they said there is a fitness center in the hotel and dinning room. It is a total lier! No! There is nothing you can find.I was very disappointed at this hotel.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
JULIO
8 sept 2026
·
Se alojó 6 noches
Biena relacion calodad precio, sector conveniente
Biena relacion calodad precio, sector conveniente
10
Columba
10 ago 2026
·
Se alojó 2 noches
Muy buen hotel muy limpio sábanas limpias
Muy buen hotel muy limpio sábanas limpias
8
thimetis
13 jul 2026
·
Se alojó 2 noches
No es un hotel 5 estrellas, pero es cómodo. Los alrededores dan un poco de temor, pero no tuvimos problemas. Para estancias cortas está bien .
No es un hotel 5 estrellas, pero es cómodo. Los alrededores dan un poco de temor, pero no tuvimos problemas. Para estancias cortas está bien .
6
Abraham
7 jul 2026
·
Se alojó 3 noches
Es un hotel cumplidor, barato y limpio.
Es un hotel cumplidor, barato y limpio.
6
Hector
23 jun 2026
·
Se alojó 4 noches
Para hacer turismo en New York está bien ya que está a 5 minutos caminando de una estación del tren. Lo que noté es que el área de noche no es muy seguro pero hay una guagua que te deja en la misma esquina del hotel. En limpieza, no limpian tu habitación hasta el día del checkout y sinceramente solo vi una persona de limpieza para todo el hotel. De mi parte no vuelvo para ese hotel y más por esa área.
Para hacer turismo en New York está bien ya que está a 5 minutos caminando de una estación del tren. Lo que noté es que el área de noche no es muy seguro pero hay una guagua que te deja en la misma esquina del hotel. En limpieza, no limpian tu habitación hasta el día del checkout y sinceramente solo vi una persona de limpieza para todo el hotel. De mi parte no vuelvo para ese hotel y más por esa área.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 05:00
Antes de la(s) 11:00
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¿Cuál es el precio habitual de las habitaciones en el Romana Hotel - NYC?
En los próximos 60–90 días, el precio de las habitaciones en el Romana Hotel - NYC suele rondar los 125 US$ por noche para dos huéspedes, con un rango de 96 US$ a 288 US$ en fechas de máxima demanda.
¿Qué atracciones hay cerca del Romana Hotel - NYC?
El Romana Hotel - NYC se encuentra en el condado de Queens, con fácil acceso a lugares emblemáticos de la ciudad como Central Park, el Museo de Arte Moderno y el Rockefeller Center, lo que lo convierte en una base cómoda para visitar la ciudad. Su ubicación céntrica es ideal para viajeros que planean visitar museos y realizar rutas a pie clásicas por Manhattan.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-31: 223.95079714964297USD
- 2026-11-01: 176.46176528826905USD
- 2026-11-02: 100.56897851917267USD
- 2026-11-03: 100.56897851917267USD
- 2026-11-04: 113.37596445253754USD
- 2026-11-05: 113.47249237775422USD
- 2026-11-06: 141.03713202376557USD
- 2026-11-07: NO DATA
- 2026-11-08: 113.37596445253754USD
- 2026-11-09: 106.50744663109589USD
- 2026-11-10: 106.50744663109589USD
- 2026-11-11: 113.47249237775422USD
- 2026-11-12: 113.47249237775422USD
- 2026-11-13: NO DATA
- 2026-11-14: 140.34887037882234USD
- 2026-11-15: 113.47249237775422USD
- 2026-11-16: 106.50744663109589USD
- 2026-11-17: 106.50744663109589USD
- 2026-11-18: 113.47249237775422USD
- 2026-11-19: 113.47249237775422USD
- 2026-11-20: 140.34887037882234USD
- 2026-11-21: 140.34887037882234USD
- 2026-11-22: 113.47249237775422USD
- 2026-11-23: 106.50744663109589USD
- 2026-11-24: 106.50744663109589USD
- 2026-11-25: 113.47249237775422USD
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: 140.34887037882234USD
- 2026-11-29: 113.47249237775422USD
- 2026-11-30: 113.47249237775422USD
- 2026-12-01: 147.08579249201966USD
- 2026-12-02: 147.08579249201966USD
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 120.6125790613022USD
- 2026-12-07: 147.08579249201966USD
- 2026-12-08: 147.08579249201966USD
- 2026-12-09: 147.29965573786927USD
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: 174.30435168644715USD
- 2026-12-13: 120.45179851202394USD
- 2026-12-14: 106.50744663109589USD
- 2026-12-15: 140.34887037882234USD
- 2026-12-16: 172.94994689627077USD
- 2026-12-17: 161.37945150328065USD
- 2026-12-18: 174.1760337389374USD
- 2026-12-19: 197.6661358409729USD
- 2026-12-20: 145.2946707807007USD
- 2026-12-21: 139.42922436701204USD
- 2026-12-22: 140.53034764588168USD
- 2026-12-23: 161.15845380679323USD
- 2026-12-24: 181.1624658101807USD
- 2026-12-25: 208.01032303602602USD
- 2026-12-26: 210.90566700000002USD
- 2026-12-27: 142.50318500685884USD
- 2026-12-28: 181.1624658101807USD
- 2026-12-29: 181.1624658101807USD
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 21 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Depósito: USD 100.00 por alojamiento, por estancia
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor y detector de humo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El alojamiento afirma que sigue las medidas de limpieza y desinfección de Cuenta con nosotros (Wyndham).
- Los huéspedes que no se han vacunado contra el COVID-19 deben llevar mascarillas en el alojamiento
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Solo se aceptarán paquetes para su entrega para los huéspedes que estén alojados o hagan el check-in el día de la recepción del paquete. Todos los envíos que se reciban antes o después de la estancia de un huésped serán devueltos. El establecimiento no se hará responsable de artículos perdidos o dañados.
- Cerca del alojamiento hay un edificio en construcción, que puede ocasionar ruidos y molestias.
- Es posible pagar todas las transacciones sin dinero en efectivo y los huéspedes no vacunados deben llevar mascarilla en las zonas comunes.
- Aparcamiento cubierto: 35 USD por noche (entrada y salida libre)
- Aparcamiento cubierto con horario ampliado: 35 USD por noche
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
WiFi gratuito
Habitaciones para no fumadores
Habitación familiar
Mostrador turístico
24-Hour Front Desk
Concierge Services
Servicios
Mostrador turístico
24-Hour Front Desk
Concierge Services
Internet
WiFi gratuito
General
Habitaciones para no fumadores
Habitación familiar
Actividades
Fitness Center (nearby)