Romana Hotel - NYC
From
US$ 111
/noite
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From
US$ 111
/noite
Sobre este alojamento
Não perca as várias atividades recreativas e de entretimento ao seu dispor, incluindo uma sala de fitness. O espaço oferece ainda Wi-fi grátis.
Comodidades
Não perca as várias atividades recreativas e de entretimento ao seu dispor, incluindo uma sala de fitness. O espaço oferece ainda Wi-fi grátis.
Comodidades para negócios
As principais comodidades incluem uma receção aberta 24 horas, assistência multilingue e elevador. Há estacionamento no local.
Quartos
Sinta-se em casa num dos 152 quartos com um televisor de ecrã plano. Mantenha-se em contacto graças à internet sem fios. As casas de banho estão equipadas com uma banheira ou um polibã.
Localização
Com uma estadia Romana Hotel - NYC em Long Island City (Queens), ficará a 10 minutos de carro de 5th Avenue e de Rockefeller Center. Este hotel está a 5,1 km (3,2 mi) de Central Park e a 5,6 km (3,5 mi) de Grand Central Terminal.
O que há nas proximidades
Memorial Sloan-Kettering Cancer Center(2.5 milhas)
5th Avenue(2.6 milhas)
Plaza Hotel(2.6 milhas)
Central Park(2.7 milhas)
Mount Sinai Hospital(2.7 milhas)
Museu Guggenheim(2.9 milhas)
Rockefeller Center(2.9 milhas)
Museu de Arte Moderna(3 milhas)
St. Patrick's Cathedral(3 milhas)
Sede das Nações Unidas(3 milhas)
Madison Avenue(3 milhas)
Carnegie Hall(3 milhas)
Edifício da Chrysler(3 milhas)
Columbus Circle(3 milhas)
Empire State Building(3.1 milhas)
Aeroporto de LaGuardia (LGA)(5.4 milhas)
Teterboro, New Jersey (TEB)(15.5 milhas)
Aeroporto Internacional John F. Kennedy (JFK)(15.5 milhas)
Aeroporto Internacional de Newark (EWR)(20.7 milhas)
Newburgh, Nova York (SWF-Aeroporto Internacional Stewart)(66.7 milhas)
Wi-fi gratuito
Quartos de não fumadores
Sala familiar
Balcão de turismo
24-Hour Front Desk
Concierge Services
Localização
38-59 12th Street, Dutch Kills, Long Island City, Nova Iorque (e arredores), Nova Iorque, Estados Unidos
Memorial Sloan-Kettering Cancer Center (2.5 milhas)
5th Avenue (2.6 milhas)
Plaza Hotel (2.6 milhas)
Central Park (2.7 milhas)
Mount Sinai Hospital (2.7 milhas)
Museu Guggenheim (2.9 milhas)
Opções de quartos
3
Quarto Twin, várias camas, não fumadores
Detalhes do quarto
2 Camas Individuais
Dormidas 2
200 ft²
Wi-Fi (gratuito)TelevisãoIsolamento acústico
3
Quarto Duplo, 1 cama king-size, não fumadores
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
200 ft²
Ar condicionadoWi-Fi (gratuito)Televisão
3
Double Room, 1 Queen Bed
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 4
216 ft²
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes
6.6
Agradável
Com base em 1.006 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
As avaliações do Romana Hotel - NYC descrevem uma propriedade econômica perto do metrô, mas muitos hóspedes relatam serviço, manutenção e limpeza inconsistentes, além de comodidades que não correspondem às informações divulgadas, resultando em estadias irregulares que variam de aceitáveis a muito decepcionantes.
Saiba maisIsto foi útil?
O que pensam os hóspedes
As avaliações do Romana Hotel - NYC descrevem uma propriedade econômica perto do metrô, mas muitos hóspedes relatam serviço, manutenção e limpeza inconsistentes, além de comodidades que não correspondem às informações divulgadas, resultando em estadias irregulares que variam de aceitáveis a muito decepcionantes.
Alguns destacam quartos limpos, camas confortáveis e bom custo-benefício para estadias curtas com fácil acesso a Manhattan. As reclamações recorrentes incluem limpeza inadequada, falta de toalhas e itens básicos que não funcionam ou estão faltando (água quente, chaves, Wi-Fi, cortinas), com quartos muitas vezes parecendo inacabados ou tendo suas características exageradas nos anúncios. Problemas de serviço, como check-in lento, comunicação difícil e erros ocasionais em cobranças ou atribuição de quartos, também são relatados. A área é industrial com impressões mistas de segurança e estacionamento limitado e, às vezes, caro; espere uma estadia sem luxos onde a conveniência pode comprometer a confiabilidade.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As instalações são limitadas, com vários relatos de recursos anunciados não disponíveis (sem café da manhã, academia ou cafeteira/geladeira no quarto) e interrupções ou falhas frequentes (elevador, máquina de gelo, água quente, portão do estacionamento, sinalização). Espere poucos extras além do básico.
Avaliações dos hóspedes relacionadas
2
Robert
17 de out. de 2025
·
A estadia foi de 5 noites
I never stayed in a worse hotel ever. The service was horrible. My room was never cleaned I had a tough time getting clean towels. At one point, no hot water for showers. No closest, chair to sit or place to hang clothing The site said breakfast in morning. And had a gym. Neither of that last two were true. Mattresses were stacked in lobby. And the only sitting area in the hotel was torn up rattan furniture on the sidewalk, in the rain.
I never stayed in a worse hotel ever. The service was horrible. My room was never cleaned I had a tough time getting clean towels. At one point, no hot water for showers. No closest, chair to sit or place to hang clothing The site said breakfast in morning. And had a gym. Neither of that last two were true. Mattresses were stacked in lobby. And the only sitting area in the hotel was torn up rattan furniture on the sidewalk, in the rain.
2
Robert
20 de out. de 2025
·
A estadia foi de 1 noite
Drove two hours to shower and prep. No hot water. Messy lobby. Ugh.
Drove two hours to shower and prep. No hot water. Messy lobby. Ugh.
4
peter
3 de set. de 2025
·
A estadia foi de 5 noites
area around it was bellow average. poor neighboorhood but average safe. people in neighboorhood are nice. the holel promise coffee maker ( none) for hot water. do not have that. the hotel is near subway ( really good). there is one microwave in the lobby upstairs. no cups. we had to tell them to do the beds. othewise will not come. beds were clean. the room smell when we arrive. windows cannot open. only airconditioning available for air in. airconditioning worked well. when we arrive, the computer did not work. oh my god. wait, wait. staff used her cellular phone to complete booking. not all staff were knowledgeable. we got double charge for $75 usd. or 103 can. pay at property service fee. they would not let us check in unless the property service fee is payed. .. we will ask expedia for refund. the staff were friendly but not all are train properly. but the system of the hotel is poor. blame the system. wont recomend that to anyone. wont go there again. there are better motels or hotels near by. google the area, less cheaper and more clean.
area around it was bellow average. poor neighboorhood but average safe. people in neighboorhood are nice. the holel promise coffee maker ( none) for hot water. do not have that. the hotel is near subway ( really good). there is one microwave in the lobby upstairs. no cups. we had to tell them to do the beds. othewise will not come. beds were clean. the room smell when we arrive. windows cannot open. only airconditioning available for air in. airconditioning worked well. when we arrive, the computer did not work. oh my god. wait, wait. staff used her cellular phone to complete booking. not all staff were knowledgeable. we got double charge for $75 usd. or 103 can. pay at property service fee. they would not let us check in unless the property service fee is payed. .. we will ask expedia for refund. the staff were friendly but not all are train properly. but the system of the hotel is poor. blame the system. wont recomend that to anyone. wont go there again. there are better motels or hotels near by. google the area, less cheaper and more clean.
4
Kathryn
6 de out. de 2025
·
A estadia foi de 2 noites
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
4
Isley
25 de out. de 2025
·
A estadia foi de 3 noites
The area was kind of awful, had to park a block away because there wasn’t in parking spots in the area. To securely park your car you had to pay $25 and that wasn’t bad but the next day, they told me it would be $35. We actually left a day early because of the area, hospitality and the non cleanliness of the room. NEVER AGAIN
The area was kind of awful, had to park a block away because there wasn’t in parking spots in the area. To securely park your car you had to pay $25 and that wasn’t bad but the next day, they told me it would be $35. We actually left a day early because of the area, hospitality and the non cleanliness of the room. NEVER AGAIN
8
Jamie
12 de set. de 2025
·
A estadia foi de 2 noites
Comfortable bed. Nice hot shower. Just blocks from the F train and 2 good bodegas nearby.
Comfortable bed. Nice hot shower. Just blocks from the F train and 2 good bodegas nearby.
4
Melissa
12 de set. de 2025
·
A estadia foi de 1 noite
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
2
Valerie
8 de set. de 2025
·
A estadia foi de 2 noites
This "hotel" is to be redone completely. Let's start with the check-in. The young man at the reception (not particularly friendly or welcoming) asked me to show him my receipt with Hotel.com. Should they not have that already?? First time ever that I book with a third-party site and the hotel wants to see proof of payment. Then the room: clean, yes, but with splatters of paint all over the floor, the fridge did not work, the toilet might have been cleaned or not, hard to say, no spigot on the faucet, splashing water all over. Best of the best: the mattress lays on a plank of plywood, and the pillows (one per person) are super small. The TV: you have either to pay for everything or log in if you have already Netflix or Amazon. Then, there was not one garbage bin in the room. On the following day, a family member checked in in another room. Her bed consisted of 3 mattresses piled on on top of each other, but the room was clean, and it would have been OK for one night, but then we saw that the bathroom floor was covered in water, caused by a leak from the toilet. We called the reception, and were curtly advised that there is no other room available. We went down to the reception and miraculously were given a key for another room. This room was similar to ours (plywood bedframe etc.), but on top of it, there was no curtain for the bathtub. We gave up and our family member decided to stay there. In a nutshell: good for young backpack travelers, bad for families and older people!
This "hotel" is to be redone completely. Let's start with the check-in. The young man at the reception (not particularly friendly or welcoming) asked me to show him my receipt with Hotel.com. Should they not have that already?? First time ever that I book with a third-party site and the hotel wants to see proof of payment. Then the room: clean, yes, but with splatters of paint all over the floor, the fridge did not work, the toilet might have been cleaned or not, hard to say, no spigot on the faucet, splashing water all over. Best of the best: the mattress lays on a plank of plywood, and the pillows (one per person) are super small. The TV: you have either to pay for everything or log in if you have already Netflix or Amazon. Then, there was not one garbage bin in the room. On the following day, a family member checked in in another room. Her bed consisted of 3 mattresses piled on on top of each other, but the room was clean, and it would have been OK for one night, but then we saw that the bathroom floor was covered in water, caused by a leak from the toilet. We called the reception, and were curtly advised that there is no other room available. We went down to the reception and miraculously were given a key for another room. This room was similar to ours (plywood bedframe etc.), but on top of it, there was no curtain for the bathtub. We gave up and our family member decided to stay there. In a nutshell: good for young backpack travelers, bad for families and older people!
2
Malani
3 de set. de 2025
·
A estadia foi de 1 noite
This hotel was poor quality, elevators not working had to walk 8 flights of stairs. One of the hallways held multiple mattresses which I had to climb over to get down to the next flight. The gate for the parking lot barely worked but yet we had to pay $50 for one night with our car not safely secured in the back. Only one door worked to get in and out of the hotel. No one was in the front having us wait a long period of time..
This hotel was poor quality, elevators not working had to walk 8 flights of stairs. One of the hallways held multiple mattresses which I had to climb over to get down to the next flight. The gate for the parking lot barely worked but yet we had to pay $50 for one night with our car not safely secured in the back. Only one door worked to get in and out of the hotel. No one was in the front having us wait a long period of time..
2
Ivana
8 de out. de 2025
·
A estadia foi de 1 noite
I wish I could give them 0 stars, everything was dirty and gross. Pubic hairs in the bathroom stains on the mirror, everything reeked of smoke and cigarettes. They don’t even have an ice machine. And when I asked about the patio to get some fresh air was told it was closed. This place just sucks
I wish I could give them 0 stars, everything was dirty and gross. Pubic hairs in the bathroom stains on the mirror, everything reeked of smoke and cigarettes. They don’t even have an ice machine. And when I asked about the patio to get some fresh air was told it was closed. This place just sucks
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é um problema recorrente — quartos e banheiros sujos, lixo nos corredores, poeira de construção, cheiro de cigarro e falta de limpeza são frequentes. Alguns hóspedes encontraram seus quartos limpos, mas os padrões parecem pouco confiáveis.
Avaliações dos hóspedes relacionadas
8
Samson
20 de out. de 2025
·
A estadia foi de 7 noites
Clean room, bathroom was little run down but still good I thought, they didn’t have a do not disturb sign in my room so I asked the front desk if they had anymore but they didn’t. I didn’t require maid service at my stay there, so I wanted the sign. I wouldn’t mind staying again there.
Clean room, bathroom was little run down but still good I thought, they didn’t have a do not disturb sign in my room so I asked the front desk if they had anymore but they didn’t. I didn’t require maid service at my stay there, so I wanted the sign. I wouldn’t mind staying again there.
2
ANGELO PIERGIORGIO
1 de set. de 2025
·
A estadia foi de 2 noites
The hotel didn’t even have a name tag on. The bed had a massive piece of iron sticking out that I needed to careful to avoid. No wardrobe. No room cleaning. 30 minutes needed for the check in.
The hotel didn’t even have a name tag on. The bed had a massive piece of iron sticking out that I needed to careful to avoid. No wardrobe. No room cleaning. 30 minutes needed for the check in.
10
Nina
12 de dez. de 2025
·
A estadia foi de 1 noite
Very clean room, staff very friendly.
Very clean room, staff very friendly.
4
Erika
10 de out. de 2025
·
A estadia foi de 2 noites
We stayed two nights and the room wasn't cleaned. The walls were covered in little drawings—not art, but like when you leave your child with a crayon and they start painting the walls. The hotel feels abandoned.
We stayed two nights and the room wasn't cleaned. The walls were covered in little drawings—not art, but like when you leave your child with a crayon and they start painting the walls. The hotel feels abandoned.
2
Stephen
18 de out. de 2025
·
A estadia foi de 4 noites
Everything was dirty, there was trash on the floor in the hallway for all 5 days, an inch of dust on fake flowers in the lobby, the bathroom toilet seat was broken, the bathroom door had chunks missing from it, and no black out curtains. The staff seemed like they were the related to the owner and just mostly played on their phones
Everything was dirty, there was trash on the floor in the hallway for all 5 days, an inch of dust on fake flowers in the lobby, the bathroom toilet seat was broken, the bathroom door had chunks missing from it, and no black out curtains. The staff seemed like they were the related to the owner and just mostly played on their phones
4
Ping Yee
3 de set. de 2025
·
A estadia foi de 2 noites
Not very clean at all
Not very clean at all
4
Melissa
12 de set. de 2025
·
A estadia foi de 1 noite
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
4
Ildiko
30 de set. de 2025
·
A estadia foi de 3 noites
Dirty Line and towers
Dirty Line and towers
4
Laura
12 de set. de 2025
·
A estadia foi de 1 noite
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
2
Ivana
8 de out. de 2025
·
A estadia foi de 1 noite
I wish I could give them 0 stars, everything was dirty and gross. Pubic hairs in the bathroom stains on the mirror, everything reeked of smoke and cigarettes. They don’t even have an ice machine. And when I asked about the patio to get some fresh air was told it was closed. This place just sucks
I wish I could give them 0 stars, everything was dirty and gross. Pubic hairs in the bathroom stains on the mirror, everything reeked of smoke and cigarettes. They don’t even have an ice machine. And when I asked about the patio to get some fresh air was told it was closed. This place just sucks
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são pequenos e muitas vezes parecem antiquados ou inacabados, com relatos de tamanhos de cama incorretos, ruído, falta de móveis ou cortinas e Wi-Fi instável; alguns hóspedes acharam as camas confortáveis.
Avaliações dos hóspedes relacionadas
10
Bruno
31 de ago. de 2025
·
A estadia foi de 1 noite
Small room but very clean and comfortable
Small room but very clean and comfortable
2
Xiangxiang
30 de ago. de 2025
·
A estadia foi de 2 noites
We originally booked a twin room, but upon arrival we were given a double bed instead. There were no room key cards provided, so every time we had to ask the front desk to open the door for us, which was very inconvenient. The Wi-Fi did not work at all during our stay. We also asked the front desk for clean towels and shampoo, but nothing was replaced. Overall, this was the worst hotel I have ever stayed at. The experience was extremely disappointing.
We originally booked a twin room, but upon arrival we were given a double bed instead. There were no room key cards provided, so every time we had to ask the front desk to open the door for us, which was very inconvenient. The Wi-Fi did not work at all during our stay. We also asked the front desk for clean towels and shampoo, but nothing was replaced. Overall, this was the worst hotel I have ever stayed at. The experience was extremely disappointing.
2
Dan
23 de set. de 2025
·
A estadia foi de 1 noite
Do NOT stay here, complete disaster. How Hotels.com allows them online is beyond me. The room lacked the following: There was no shower curtain and front desk just shrugged. There was no tv remote or a way to turn on the tv. There was no closet. There were two beds that were extremely uncomfortable and lumpy. The sink worked. Although no closet there were a few hooks screwed into the wall. There were several Jesus stickers on the doors and wall.
Do NOT stay here, complete disaster. How Hotels.com allows them online is beyond me. The room lacked the following: There was no shower curtain and front desk just shrugged. There was no tv remote or a way to turn on the tv. There was no closet. There were two beds that were extremely uncomfortable and lumpy. The sink worked. Although no closet there were a few hooks screwed into the wall. There were several Jesus stickers on the doors and wall.
2
Emmanuel
24 de ago. de 2025
·
A estadia foi de 1 noite
Outdated! Furniture feels like they grab them from a thrift shop, extremely noisy! Good luck trying to get a good night sleep
Outdated! Furniture feels like they grab them from a thrift shop, extremely noisy! Good luck trying to get a good night sleep
4
Kathryn
6 de out. de 2025
·
A estadia foi de 2 noites
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
4
Melissa
12 de set. de 2025
·
A estadia foi de 1 noite
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
6
Corey
30 de out. de 2025
·
A estadia foi de 2 noites
This was a fine place to stay. In the listing they advertised the room as a King bed but it’s definitely a Double. It said there would be a coffeemaker which wasn’t true. Those things didn’t wreck or stay, but just tell the truth about what you offer. We had to ask for a second pillow and towel set, only 1 provided in a booking for 2 adults. We got a good night’s sleep and the location offers easy subway access.
This was a fine place to stay. In the listing they advertised the room as a King bed but it’s definitely a Double. It said there would be a coffeemaker which wasn’t true. Those things didn’t wreck or stay, but just tell the truth about what you offer. We had to ask for a second pillow and towel set, only 1 provided in a booking for 2 adults. We got a good night’s sleep and the location offers easy subway access.
4
Laura
12 de set. de 2025
·
A estadia foi de 1 noite
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
8
meredith
20 de out. de 2025
·
A estadia foi de 3 noites
Clean room and comfortable beds. Hotel was a bit dated . Ice machine broken. No dressers in the room. It was exactly what I was expecting for the price and location. The neighborhood is not bad it's more industrial. I felt safe with my daughter. The hotel was quiet. Very quick and easy access via subway and Uber to Manhattan. Excellent value if you are just staying a few days. I don't think I would recommend for a longer stay but was just what I needed for a weekend. If you are the time that like to stay in the hotel a lot this would not be for you. Comfy and clean place if all you need is somewhere to sleep.
Clean room and comfortable beds. Hotel was a bit dated . Ice machine broken. No dressers in the room. It was exactly what I was expecting for the price and location. The neighborhood is not bad it's more industrial. I felt safe with my daughter. The hotel was quiet. Very quick and easy access via subway and Uber to Manhattan. Excellent value if you are just staying a few days. I don't think I would recommend for a longer stay but was just what I needed for a weekend. If you are the time that like to stay in the hotel a lot this would not be for you. Comfy and clean place if all you need is somewhere to sleep.
8
Joel
24 de ago. de 2025
·
A estadia foi de 1 noite
It was a good place to spend the night with my partner. It was comfortable, clean and friendly staff. The only bad thing was that we got a room without curtains! We had no privacy, and in the morning the sun hit our faces. We couldn't sleep anymore. I feel like this is something that can be resolved immediately, so I didn't exaggerate in my rating and gave it a 4.
It was a good place to spend the night with my partner. It was comfortable, clean and friendly staff. The only bad thing was that we got a room without curtains! We had no privacy, and in the morning the sun hit our faces. We couldn't sleep anymore. I feel like this is something that can be resolved immediately, so I didn't exaggerate in my rating and gave it a 4.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é inconsistente, com muitos relatos de check-in lento ou caótico, erros na entrega de chaves e atribuição de quartos (incluindo quartos ocupados), ligações ou mensagens não respondidas, pedidos de toalhas e limpeza não atendidos e cobranças inesperadas ocasionais; alguns hóspedes encontraram funcionários atenciosos.
Avaliações dos hóspedes relacionadas
2
Lizeth
27 de set. de 2025
·
A estadia foi de 2 noites
Staff, needs good customer service
Staff, needs good customer service
4
Joseph
30 de ago. de 2025
·
A estadia foi de 3 noites
The European female employee was incredibly rude when she was outside the building, but inside had a different persona. She wasn’t dressed like a hotel worker and was talking on her cell phone. I thought she was staying as a guest at the hotel. I asked her outside if the hotel was open because there was about 6 orange cones blocking the glass revolving door. She repeated what I said back to me and said what do you mean, is the hotel actually open? I said it’s blocked off. From the entrance there was no sign for the hotel, it looked abandoned. Nobody visible in the lobby. She aggressively pointed to the side door and said go through there. At check in she sent me to a room that when upon entering was occupied with the bed unmade and a persons belongings everywhere. I went back down and she gave me a new room and then when I got to my new room the key card didn’t work. What a stupid weird hotel.
The European female employee was incredibly rude when she was outside the building, but inside had a different persona. She wasn’t dressed like a hotel worker and was talking on her cell phone. I thought she was staying as a guest at the hotel. I asked her outside if the hotel was open because there was about 6 orange cones blocking the glass revolving door. She repeated what I said back to me and said what do you mean, is the hotel actually open? I said it’s blocked off. From the entrance there was no sign for the hotel, it looked abandoned. Nobody visible in the lobby. She aggressively pointed to the side door and said go through there. At check in she sent me to a room that when upon entering was occupied with the bed unmade and a persons belongings everywhere. I went back down and she gave me a new room and then when I got to my new room the key card didn’t work. What a stupid weird hotel.
6
Timothy Nolan
29 de ago. de 2025
·
A estadia foi de 3 noites
They didn’t give us a key card on our first night but the 2nd night they gave us a key
They didn’t give us a key card on our first night but the 2nd night they gave us a key
4
Jennifer
15 de dez. de 2025
·
A estadia foi de 2 noites
You get 1 pillow and they won’t give you anymore no matter how many times you ask. Don’t bother asking to check in early.
You get 1 pillow and they won’t give you anymore no matter how many times you ask. Don’t bother asking to check in early.
2
Michael
21 de set. de 2025
·
A estadia foi de 1 noite
Don’t do it. The positive reviews have to be fake. Doesn’t show up on navigation as it should. Charged $30 upon arrival for no reason. Key didn’t work first time. No towels - literally air dried - funny, but dumb. 2 small square pillows. Very comfy bed. Just spend the extra and get a real room, this place is not for real. We went down in the morning to request towels and dude literally just added us to a very long list of names and room numbers. We just air dried and got out of there. Literally no towels of any size.
Don’t do it. The positive reviews have to be fake. Doesn’t show up on navigation as it should. Charged $30 upon arrival for no reason. Key didn’t work first time. No towels - literally air dried - funny, but dumb. 2 small square pillows. Very comfy bed. Just spend the extra and get a real room, this place is not for real. We went down in the morning to request towels and dude literally just added us to a very long list of names and room numbers. We just air dried and got out of there. Literally no towels of any size.
6
isaac
27 de ago. de 2025
·
A estadia foi de 1 noite
Unfriendly staff from the start, the guy at the front desk need to take a shower regularly, he got in the elevator with me because my room key didn't work ( twice ) at first I got an occupied room and walked into an older couple in bed (resting), the elevator was malfunctioning and when I told the receptionist that was unacceptable he simply said " you can cancel if you want " that's the " I'm sorry about the inconvenience" that's usually meaningless but at least it part of the protocol. The Hotel from the outside it looks like an abandoned property, no sign and the name " Romana HOTEL" is nowhere on the building, their room keys say something different. The room was ok and at least the bathroom was clean, at least the cleaning staff are doing a great job. Unfortunately I don't think I would go back to that place ever again.
Unfriendly staff from the start, the guy at the front desk need to take a shower regularly, he got in the elevator with me because my room key didn't work ( twice ) at first I got an occupied room and walked into an older couple in bed (resting), the elevator was malfunctioning and when I told the receptionist that was unacceptable he simply said " you can cancel if you want " that's the " I'm sorry about the inconvenience" that's usually meaningless but at least it part of the protocol. The Hotel from the outside it looks like an abandoned property, no sign and the name " Romana HOTEL" is nowhere on the building, their room keys say something different. The room was ok and at least the bathroom was clean, at least the cleaning staff are doing a great job. Unfortunately I don't think I would go back to that place ever again.
2
Morgan
28 de ago. de 2025
·
A estadia foi de 2 noites
No latches or deadbolts on room doors, didn’t get a key until the second day and had to be let in by staff to our room, which was complicated by the fact that many times they only had one staff member in the lobby at any given time. Never saw the same staff member more than once. Hotel had clearly seen better days, it looks abandoned from the outside. Finally, although I booked a non-smoking room. they just gave us whatever room had been cleaned, which had a distinct cigarette smoke smell to it—no preparation for any guests prior to arrival, and they took 20 minutes to even find my reservation. The location is convenient but if youre looking for something on a budget you’re better off staying in Jersey.
No latches or deadbolts on room doors, didn’t get a key until the second day and had to be let in by staff to our room, which was complicated by the fact that many times they only had one staff member in the lobby at any given time. Never saw the same staff member more than once. Hotel had clearly seen better days, it looks abandoned from the outside. Finally, although I booked a non-smoking room. they just gave us whatever room had been cleaned, which had a distinct cigarette smoke smell to it—no preparation for any guests prior to arrival, and they took 20 minutes to even find my reservation. The location is convenient but if youre looking for something on a budget you’re better off staying in Jersey.
2
Xu
15 de set. de 2025
·
A estadia foi de 2 noites
On September 12, 2025, I had a confirmed booking with this hotel. When I arrived in New York at 11:59 PM i have my flight ticket as proof, the hotel refused to check me in, saying they could not find my information. A few days later, the system falsely updated my booking to show that I had “checked in and checked out,” but in reality, I never stayed at the property. I was still charged the full amount of $413.89.
On September 12, 2025, I had a confirmed booking with this hotel. When I arrived in New York at 11:59 PM i have my flight ticket as proof, the hotel refused to check me in, saying they could not find my information. A few days later, the system falsely updated my booking to show that I had “checked in and checked out,” but in reality, I never stayed at the property. I was still charged the full amount of $413.89.
2
Jordan Breanne
13 de set. de 2025
·
A estadia foi de 3 noites
They would not answer any phone calls or messages leading up to my stay. They "gave away" my room the first night. No one cleaned our room. They rushed us to checkout 45 minutes early. Worst hotel experience i have ever had.
They would not answer any phone calls or messages leading up to my stay. They "gave away" my room the first night. No one cleaned our room. They rushed us to checkout 45 minutes early. Worst hotel experience i have ever had.
4
Diane
24 de ago. de 2025
·
A estadia foi de 2 noites
The guy at the front door gave me a key to a room that have people in it already,it was such an unpleasant experience #so horrible
The guy at the front door gave me a key to a room that have people in it already,it was such an unpleasant experience #so horrible
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Conveniente para o metrô, com acesso rápido a Manhattan, mas a área imediata é industrial com percepções mistas de segurança, e o estacionamento é limitado ou pago.
Avaliações dos hóspedes relacionadas
4
Alix
12 de set. de 2025
·
A estadia foi de 3 noites
they did not clean the room as requested! the place was going under renovations! The neighborhood sucked!!!
they did not clean the room as requested! the place was going under renovations! The neighborhood sucked!!!
6
Dimitar
27 de set. de 2025
·
A estadia foi de 3 noites
for the money you pay it is reasanable. it is just a few stops with the metro from the manhattan which is the best. for the neihbeirhood you have to be prepared.
for the money you pay it is reasanable. it is just a few stops with the metro from the manhattan which is the best. for the neihbeirhood you have to be prepared.
4
Isley
25 de out. de 2025
·
A estadia foi de 3 noites
The area was kind of awful, had to park a block away because there wasn’t in parking spots in the area. To securely park your car you had to pay $25 and that wasn’t bad but the next day, they told me it would be $35. We actually left a day early because of the area, hospitality and the non cleanliness of the room. NEVER AGAIN
The area was kind of awful, had to park a block away because there wasn’t in parking spots in the area. To securely park your car you had to pay $25 and that wasn’t bad but the next day, they told me it would be $35. We actually left a day early because of the area, hospitality and the non cleanliness of the room. NEVER AGAIN
8
Jamie
12 de set. de 2025
·
A estadia foi de 2 noites
Comfortable bed. Nice hot shower. Just blocks from the F train and 2 good bodegas nearby.
Comfortable bed. Nice hot shower. Just blocks from the F train and 2 good bodegas nearby.
4
Melissa
12 de set. de 2025
·
A estadia foi de 1 noite
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
6
Corey
30 de out. de 2025
·
A estadia foi de 2 noites
This was a fine place to stay. In the listing they advertised the room as a King bed but it’s definitely a Double. It said there would be a coffeemaker which wasn’t true. Those things didn’t wreck or stay, but just tell the truth about what you offer. We had to ask for a second pillow and towel set, only 1 provided in a booking for 2 adults. We got a good night’s sleep and the location offers easy subway access.
This was a fine place to stay. In the listing they advertised the room as a King bed but it’s definitely a Double. It said there would be a coffeemaker which wasn’t true. Those things didn’t wreck or stay, but just tell the truth about what you offer. We had to ask for a second pillow and towel set, only 1 provided in a booking for 2 adults. We got a good night’s sleep and the location offers easy subway access.
4
Laura
12 de set. de 2025
·
A estadia foi de 1 noite
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
2
Candice
5 de set. de 2025
·
A estadia foi de 3 noites
This was the worst hotel me and my boyfriend ever stayed at. The area was disgusting there was a big white truck that never moved from the front. The lobby looked like a construction site. The hotel staff charged my card twice. I was so scared to walk to the train I had to take a uber two blocks because there were people selling unsanitary food outside from a bucket every person who lived in the projects stayed outside on the street for 24 hours you can not even walk to the store without getting harassed. This hotel is false advertised the room had drawings on the walls the 8th floor view was not pretty staff was unfriendly. My experience was terrible I was so scared.
This was the worst hotel me and my boyfriend ever stayed at. The area was disgusting there was a big white truck that never moved from the front. The lobby looked like a construction site. The hotel staff charged my card twice. I was so scared to walk to the train I had to take a uber two blocks because there were people selling unsanitary food outside from a bucket every person who lived in the projects stayed outside on the street for 24 hours you can not even walk to the store without getting harassed. This hotel is false advertised the room had drawings on the walls the 8th floor view was not pretty staff was unfriendly. My experience was terrible I was so scared.
8
meredith
20 de out. de 2025
·
A estadia foi de 3 noites
Clean room and comfortable beds. Hotel was a bit dated . Ice machine broken. No dressers in the room. It was exactly what I was expecting for the price and location. The neighborhood is not bad it's more industrial. I felt safe with my daughter. The hotel was quiet. Very quick and easy access via subway and Uber to Manhattan. Excellent value if you are just staying a few days. I don't think I would recommend for a longer stay but was just what I needed for a weekend. If you are the time that like to stay in the hotel a lot this would not be for you. Comfy and clean place if all you need is somewhere to sleep.
Clean room and comfortable beds. Hotel was a bit dated . Ice machine broken. No dressers in the room. It was exactly what I was expecting for the price and location. The neighborhood is not bad it's more industrial. I felt safe with my daughter. The hotel was quiet. Very quick and easy access via subway and Uber to Manhattan. Excellent value if you are just staying a few days. I don't think I would recommend for a longer stay but was just what I needed for a weekend. If you are the time that like to stay in the hotel a lot this would not be for you. Comfy and clean place if all you need is somewhere to sleep.
8
Arleta
17 de out. de 2025
·
A estadia foi de 3 noites
Clean room, nice staff, subway station close by
Clean room, nice staff, subway station close by
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Várias avaliações mencionam que as instalações de café da manhã ou refeições anunciadas não estavam disponíveis, e nenhum alimento ou bebida era fornecido no local.
Avaliações dos hóspedes relacionadas
2
Robert
17 de out. de 2025
·
A estadia foi de 5 noites
I never stayed in a worse hotel ever. The service was horrible. My room was never cleaned I had a tough time getting clean towels. At one point, no hot water for showers. No closest, chair to sit or place to hang clothing The site said breakfast in morning. And had a gym. Neither of that last two were true. Mattresses were stacked in lobby. And the only sitting area in the hotel was torn up rattan furniture on the sidewalk, in the rain.
I never stayed in a worse hotel ever. The service was horrible. My room was never cleaned I had a tough time getting clean towels. At one point, no hot water for showers. No closest, chair to sit or place to hang clothing The site said breakfast in morning. And had a gym. Neither of that last two were true. Mattresses were stacked in lobby. And the only sitting area in the hotel was torn up rattan furniture on the sidewalk, in the rain.
6
Guadalupe
1 de set. de 2025
·
A estadia foi de 4 noites
The room was more affordable than most nearby options, and the location is excellent—just a 3-minute walk from the subway, which was very convenient. However, the experience had several downsides. Most of the staff were not very friendly or helpful, and there is no secure space to leave luggage before check-in or after check-out. The place offers no real facilities—just a noisy microwave. On top of that, their charges were unclear: beyond the service fee, I was billed an extra amount with no explanation provided.
The room was more affordable than most nearby options, and the location is excellent—just a 3-minute walk from the subway, which was very convenient. However, the experience had several downsides. Most of the staff were not very friendly or helpful, and there is no secure space to leave luggage before check-in or after check-out. The place offers no real facilities—just a noisy microwave. On top of that, their charges were unclear: beyond the service fee, I was billed an extra amount with no explanation provided.
4
peter
3 de set. de 2025
·
A estadia foi de 5 noites
area around it was bellow average. poor neighboorhood but average safe. people in neighboorhood are nice. the holel promise coffee maker ( none) for hot water. do not have that. the hotel is near subway ( really good). there is one microwave in the lobby upstairs. no cups. we had to tell them to do the beds. othewise will not come. beds were clean. the room smell when we arrive. windows cannot open. only airconditioning available for air in. airconditioning worked well. when we arrive, the computer did not work. oh my god. wait, wait. staff used her cellular phone to complete booking. not all staff were knowledgeable. we got double charge for $75 usd. or 103 can. pay at property service fee. they would not let us check in unless the property service fee is payed. .. we will ask expedia for refund. the staff were friendly but not all are train properly. but the system of the hotel is poor. blame the system. wont recomend that to anyone. wont go there again. there are better motels or hotels near by. google the area, less cheaper and more clean.
area around it was bellow average. poor neighboorhood but average safe. people in neighboorhood are nice. the holel promise coffee maker ( none) for hot water. do not have that. the hotel is near subway ( really good). there is one microwave in the lobby upstairs. no cups. we had to tell them to do the beds. othewise will not come. beds were clean. the room smell when we arrive. windows cannot open. only airconditioning available for air in. airconditioning worked well. when we arrive, the computer did not work. oh my god. wait, wait. staff used her cellular phone to complete booking. not all staff were knowledgeable. we got double charge for $75 usd. or 103 can. pay at property service fee. they would not let us check in unless the property service fee is payed. .. we will ask expedia for refund. the staff were friendly but not all are train properly. but the system of the hotel is poor. blame the system. wont recomend that to anyone. wont go there again. there are better motels or hotels near by. google the area, less cheaper and more clean.
4
Kathryn
6 de out. de 2025
·
A estadia foi de 2 noites
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
I am a frequent traveler and am VERY forgiving when it comes to hotels, but I was very disappointed in this hotel. When we arrived, we weren't sure that we had the right location because there is NO SIGN on the outside with the hotel name. We got to our assigned room but it was not cleaned. We went back down to reception and got a different room, but it was a queen bed instead of the king we had paid for. There was also a loud clanging coming from the bathroom every so often, likely due to the elevator being right next to our room. They said they would address this but never did. There were also many features the hotel advertised but does not provide: -No complimentary breakfast -No fridge or coffee maker in the room -No alarm clock -If there was a gym, we weren't made aware They do have a smart TV, towels, and small shower toiletries. The one real saving grace was that the a/c worked well. They additionally let us leave our luggage in the lobby after check-out, but without any tags or accountability system, which made us nervous. Upon checkout, the staff said the hotel manager would call us about a room credit for the bed size issue, but they never did. I attempted to call the hotel three times after our trip but they never answered and there is no voicemail system. Unfortunately I have no choice left but to leave them a lousy review. Such a bummer because I could have forgiven the shortcomings if not for the total lack of communication from the staff.
2
Yingjie
8 de set. de 2025
·
A estadia foi de 2 noites
Honestly, it is the worst hotel I’ve ever stayed. There is no wardrobe, no clothes hangers, no hair dryer and no iron! No any drinks and food! You need to go out to buy everything you need. The AC is not working well so that the room is very hot and noisy! There is no service at all! The staff said they will let the technician check the AC and may consider change a room for us tomorrow. They just gave us some excuse and would not like to handle my issue. They did not come to fix the AC the next day. And they said there is a fitness center in the hotel and dinning room. It is a total lier! No! There is nothing you can find.I was very disappointed at this hotel.
Honestly, it is the worst hotel I’ve ever stayed. There is no wardrobe, no clothes hangers, no hair dryer and no iron! No any drinks and food! You need to go out to buy everything you need. The AC is not working well so that the room is very hot and noisy! There is no service at all! The staff said they will let the technician check the AC and may consider change a room for us tomorrow. They just gave us some excuse and would not like to handle my issue. They did not come to fix the AC the next day. And they said there is a fitness center in the hotel and dinning room. It is a total lier! No! There is nothing you can find.I was very disappointed at this hotel.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
ROSANA
9 de nov. de 2025
·
A estadia foi de 2 noites
O Hotel é um otimo custo benefício. Fica bem proximo da estação de metrô
O Hotel é um otimo custo benefício. Fica bem proximo da estação de metrô
10
SYLVIO
9 de nov. de 2025
·
A estadia foi de 6 noites
Custo benefício
Custo benefício
10
SYLVIO
9 de nov. de 2025
·
A estadia foi de 4 noites
Custa benefício ótimo. Muito cômodo perto de metrô, farmácias, mercados e lanchonetes. As pessoas que moram lá tem uma aparência estranha, mas tinha muito policial toda noite lá. Iria novamente com certeza
Custa benefício ótimo. Muito cômodo perto de metrô, farmácias, mercados e lanchonetes. As pessoas que moram lá tem uma aparência estranha, mas tinha muito policial toda noite lá. Iria novamente com certeza
2
Yvette
há 4 semanas
·
A estadia foi de 1 noite
Avoid at all costs. Seedy slum, UNSAFE area with addicts and homeless on the same street. Hotel run down, poorly managed (none of the drawer pulls were secure - they were about to fall out as was the toilet paper holder; only one of 2 elevators working, and no stairs to connect floors, only to exit building; $30 a day paid "parking" is tiny lot for employees where they discard piles of furniture/trash). It's so not worth the extra money saved. A customer who just checked in, came back a few minutes later saying someone was in their room. Huge mistake to stay here
Avoid at all costs. Seedy slum, UNSAFE area with addicts and homeless on the same street. Hotel run down, poorly managed (none of the drawer pulls were secure - they were about to fall out as was the toilet paper holder; only one of 2 elevators working, and no stairs to connect floors, only to exit building; $30 a day paid "parking" is tiny lot for employees where they discard piles of furniture/trash). It's so not worth the extra money saved. A customer who just checked in, came back a few minutes later saying someone was in their room. Huge mistake to stay here
10
Columba
10 de ago. de 2026
·
A estadia foi de 2 noites
Muy buen hotel muy limpio sábanas limpias
Muy buen hotel muy limpio sábanas limpias
Políticas da propriedade
Check-in
Check-out
De 15:00 a 05:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Considering this hotel for your Nova Iorque (e arredores) trip?
Como estão os preços dos quartos no Romana Hotel - NYC em Queens County neste momento?
Nos próximos 60–90 dias, as tarifas dos quartos no Romana Hotel - NYC em Queens County costumam situar-se em torno de US$ 101 por noite para dois hóspedes, variando entre US$ 95 e US$ 125. Espere taxas mais baixas em datas menos movimentadas e preços mais altos em épocas de maior procura.
Que atrações e ambiente posso esperar perto do Romana Hotel - NYC?
O Romana Hotel - NYC localiza-se em Queens County com fácil acesso às principais atrações de Manhattan, incluindo o Central Park, o Museu de Arte Moderna e o Museu Solomon R. Guggenheim. A localização é fortemente virada para a cidade, ideal para passeios turísticos e visitas a museus.
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-15: 170.6222348258972USD
- 2026-09-16: 164.9145002330017USD
- 2026-09-17: 163.9498516177368USD
- 2026-09-18: 190.16856270401001USD
- 2026-09-19: 190.77151869277952USD
- 2026-09-20: 163.64189628204346USD
- 2026-09-21: 133.7407198537445USD
- 2026-09-22: NO DATA
- 2026-09-23: NO DATA
- 2026-09-24: NO DATA
- 2026-09-25: NO DATA
- 2026-09-26: 190.72464597564695USD
- 2026-09-27: 129.8154774229431USD
- 2026-09-28: 117.46553734382628USD
- 2026-09-29: 117.46553734382628USD
- 2026-09-30: 113.94328939109802USD
- 2026-10-01: 100.65192583763123USD
- 2026-10-02: 124.53701630424499USD
- 2026-10-03: 183.96001345825195USD
- 2026-10-04: 100.65192583763123USD
- 2026-10-05: 100.36864776420593USD
- 2026-10-06: 100.98315031791687USD
- 2026-10-07: 100.65192583763123USD
- 2026-10-08: 112.59806177101134USD
- 2026-10-09: 124.53701630424499USD
- 2026-10-10: 130.94035222824095USD
- 2026-10-11: 100.65192583763123USD
- 2026-10-12: 95.39677786720276USD
- 2026-10-13: 95.43971665557861USD
- 2026-10-14: 100.65192583763123USD
- 2026-10-15: 100.65192583763123USD
- 2026-10-16: 124.53701630424499USD
- 2026-10-17: 124.53701630424499USD
- 2026-10-18: 100.65192583763123USD
- 2026-10-19: 95.52760960075378USD
- 2026-10-20: 95.39677786720276USD
- 2026-10-21: 100.98315031791687USD
- 2026-10-22: 100.98315031791687USD
- 2026-10-23: NO DATA
- 2026-10-24: 124.53701630424499USD
- 2026-10-25: 100.65192583763123USD
- 2026-10-26: 95.42737802444458USD
- 2026-10-27: 95.19699237121581USD
- 2026-10-28: 100.65192583763123USD
- 2026-10-29: 112.59806177101134USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 100.65192583763123USD
- 2026-11-02: 95.39677786720276USD
- 2026-11-03: 95.66240166526794USD
- 2026-11-04: 100.65192583763123USD
- 2026-11-05: 100.98315031791687USD
- 2026-11-06: 124.53701630424499USD
- 2026-11-07: 124.53701630424499USD
- 2026-11-08: 100.65192583763123USD
- 2026-11-09: 95.39677786720276USD
- 2026-11-10: 95.976966353302USD
- 2026-11-11: 100.98315031791687USD
- 2026-11-12: 100.65192583763123USD
- 2026-11-13: 124.53701630424499USD
- 2026-11-14: 124.53701630424499USD
- 2026-11-15: 100.65192583763123USD
Os funcionários da receção irão receber os clientes à chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 21 anos.
Terá de pagar a seguinte caução totalmente reembolsável.
Deposit: USD 100.00 per accommodation, per stay
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Este alojamento aceita cartões de crédito; não se aceita numerário
- É possível efetuar transações sem numerário
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor e detetor de fumo.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da Count on Us (Wyndham).
- Utilização obrigatória de máscara no alojamento para clientes não vacinados contra a COVID-19
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- Só são aceites entregas de encomendas para clientes com check-in já efetuado ou a efetuar no dia da entrega. Todas as entregas recebidas antes ou após a estadia dos clientes serão devolvidas. O estabelecimento não se responsabiliza por bens perdidos ou danificados.
- Há trabalhos de construção a decorrer num edifício próximo e que poderão eventualmente gerar um certo nível de ruído.
- Disponibilização de opções de pagamento sem numerário em todas as transações e utilização obrigatória de máscara nas áreas públicas para clientes não vacinados.
- Tarifa de estacionamento coberto sem assistência: 35 USD por noite (entradas e saídas ilimitadas)
- Tarifa de estacionamento (coberto) prolongado: 35 USD por noite
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Wi-fi gratuito
Quartos de não fumadores
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24-Hour Front Desk
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Serviços
Balcão de turismo
24-Hour Front Desk
Concierge Services
Internet
Wi-fi gratuito
Geral
Quartos de não fumadores
Sala familiar
Atividades
Fitness Center (nearby)