Name: Coach & Horses Hotel
Address: Newport Road, Castleton, Gwent, GB
Price range: 55 US$–194 US$ per night
Rating: 8.9

Opiniones de los huéspedes

En el Coach & Horses Hotel, los huéspedes elogian constantemente al personal amable y servicial, así como a las habitaciones generalmente cómodas y tranquilas, al tiempo que señalan que se están llevando a cabo obras de renovación y que algunas características son anticuadas. Muchos valoran el restaurante del hotel y el amplio aparcamiento, pero informan de experiencias gastronómicas variadas.

Las opiniones sobre la limpieza son variadas: varios describen habitaciones limpias, pero otros informan de que no se ha realizado el servicio de limpieza y de problemas graves de higiene ocasionales. La calidad de las habitaciones varía, con algunos espacios pequeños o desgastados y problemas de mantenimiento ocasionales, además de informes de Wi-Fi débil o fluctuaciones en el agua caliente. En general, espere un servicio cálido y una base cómoda, pero confirme el progreso de la renovación y los horarios del servicio de comidas antes de reservar.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Se destaca el amplio aparcamiento gratuito, así como el restaurante y el pub del hotel, y se señala que se están llevando a cabo obras de renovación; el servicio de cena puede no estar disponible algunos días.

Reseñas de huéspedes relacionadas

8

Vincent

3 dic 2025

·

Se alojó 1 noche

Great hotel staff, Alex the receptionist is warm and welcoming. Check in and out was swift. Rooms are comfortable though been told they will be refurbished in coming weeks. Had dinner at hotel Restaurant great festive atmosphere. All staff is efficient and welcoming. A shout out to Simon. Food was excellent. Highly recommended great value.

6

GEOFF

23 jul 2025

·

Se alojó 1 noche

Restaurant closed so no dinner or breakfast available, only found out on check in.

8

Liam

11 nov 2025

·

Se alojó 1 noche

Nice hotel situated behind a pub. Room spacious and clean and relatively modern. Pub is really nice for dinner and breakfast, but a bit pricey for what it is. Free parking

10

Charles

10 oct 2025

·

Se alojó 1 noche

Wonderful surroundings. Easy parking. Excellent breakfast. Great staff. Superb value for money!

8

Vincent

18 oct 2025

·

Se alojó 1 noche

Lovely receptionist check in swift. Room n ensuite adequate hotel could do with modernising. Corridor tired n worn. Restaurant is good food bit on pricey side.

8

Ceri

28 sept 2025

·

Se alojó 2 noches

Breakfast had good choices and was excellent quality. Do bear in mind that it's in a separate building so you could get wet or cold dependent on the weather. Gets busy at times so can be a wait for service. Room was good value for money. Staff friendly and helpful. Free wifi in the hotel was good.

10

Leslaw

4 oct 2025

·

Se alojó 2 noches

Clean, quaiet and plesant. The restaurant serves delicious food.

8

Vincent

8 ene 2026

·

Se alojó 1 noche

Comfortable stay, easy convenient location. Great restaurant. Hotel Currently under refurbishment.

8

Andrew

22 feb 2026

·

Se alojó 1 noche

The staff both on reception and around the rooms were the best we've ever encountered. Nice hotel with good parking. Room was a little tired, but passable. It was clean.

8

Vincent

19 ene 2026

·

Se alojó 1 noche

Warm Welcome by reception. Hotel under refurbishment. Room was comfortable. Breakfast was delicious. Unfortunately dinner was not available on Sunday. Good value recommended

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes encuentran las habitaciones limpias, pero el servicio de limpieza es inconsistente, con informes de habitaciones sin atender y suministros no reponiéndose. Algunas reseñas señalan problemas graves de higiene.

Reseñas de huéspedes relacionadas

10

William

21 dic 2025

·

Se alojó 1 noche

Rooms clean fresh and airy, currently undergoing room refresh so will be even better! Staff very polite and enthusiastic could not be faulted. Unfortunately we could not sample the food but it is highly recommended.

4

Helen

21 feb 2026

·

Se alojó 3 noches

The whole place needs revamping. No hairdryer in the room asked staff for one and was told two had broken and they didn’t have any to replace. The cups were not changed in all the time we stayed, like wise with the tea and coffee sachets not replaced. We stayed for 3 nights. The door into the bathroom had a very loud squeak so when using in the night woke partner up. Bath and hand towels very thin. All need replacing. The staff were friendly and tried to help but will not be staying there again. Needs lots of money spending there.

2

damien

6 oct 2025

·

Se alojó 1 noche

Where do I start , I don’t think this hotel should be open until the planned refurb . It’s disgusting , diy paint job , blood on pillow , rusty heater , shower had hair over and the plastic casing broken . Last but not least the sink plug hole has something left from previous hotel visitors.

4

ROSELINE BENNET

24 jun 2025

·

Se alojó 3 noches

The room I stayed wasn't cleaned daily, it would be nice if the rooms could be knocked to confirm or introduce a 'do not disturb' sign that one can use. Secondly the floor felt cold, I wonder if this was because I was on the ground floor. I had to switch off the fan because I started having a mild cough not sure if it was related to the cold floors.

4

Gareth

17 feb 2026

·

Se alojó 3 noches

Room was not cleaned or bed made. We had to do it our selves

8

Pauline

2 ago 2025

·

Se alojó 1 noche

Took quite a while to find our booking when we arrived, Room on the small side, could have been cleaner round skirtings, windows, en-suite floor, however the bedding was immaculate and bed really comfortable. Evening meal in restaurant was lovely and staff super helpful. Breakfast the following morning poor, no decaf tea, they had ran out of tea pots, served under cooked scrambled eggs, when I ordered poached, no tissue in ladies toilet. Overall the hotel was over priced in my opinion

8

Nicola

14 dic 2025

·

Se alojó 1 noche

Nice, comfortable and clean room.

8

Beryl

10 dic 2025

·

Se alojó 1 noche

Lovely clean room very helpful staff

10

Russell

26 sept 2025

·

Se alojó 3 noches

Clean room with very helpful staff. Unfortunately I did not have breakfast due to my early starts. The Wi-Fi was free easy to connect to. Great value and very comfortable nights sleep.

10

Jeff

16 jul 2025

·

Se alojó 1 noche

We had a great stay, very comfortable, clean, quiet room, staff brilliant, went above and beyond to help us. Had a meal in the evening, which was really lovely, and breakfast was delicious. Would definitely come back again.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Los huéspedes describen las habitaciones como generalmente cómodas y a veces tranquilas, pero los tamaños varían y la decoración puede parecer anticuada a medida que continúan las renovaciones. Algunos informan de problemas de mantenimiento y ocasionales fallos en el Wi-Fi o en el agua caliente.

Reseñas de huéspedes relacionadas

8

Kathleen

4 ago 2025

·

Se alojó 1 noche

Comfortable bed with a hot shower in a quiet room with decent wifi. On site parking…. All good

10

Amanda

13 ago 2025

·

Se alojó 1 noche

The receptionist was very friendly and helpful. I was made to feel very welcome. It was clean and tidy and good value for money. Good parking and very quiet. The room was small but the bed was comfy. Had a good nights sleep and the wifi was good.

8

Janet

8 sept 2025

·

Se alojó 1 noche

Check in was early with helpful friendly staff. Room was small with one chair if you don’t like sitting on the bed. Well equipped with the usual kettle, hairdryer, extra pillows etc. on a busy dual carriageway so road noise but didn’t bother us. Pub and restaurant in a different building so no noise from there. A good value for money stay.

6

Eunice

26 sept 2025

·

Se alojó 1 noche

Weak Internet, water goes cold before you finish showering.

8

Liam

11 nov 2025

·

Se alojó 1 noche

Nice hotel situated behind a pub. Room spacious and clean and relatively modern. Pub is really nice for dinner and breakfast, but a bit pricey for what it is. Free parking

10

Denise

4 oct 2025

·

Se alojó 3 noches

One of the most quietest rooms we have stayed in. It was what we asked for! Breakfast was let down by items left off plated food and when pointed out unfortunately staff felt it was acceptable to not be truthful by saying we were ordering off an old menu! Which was not true the menus we were given were exactly the same as their on line menus. Needless made up excuse. Needless to say for our 3 day stay we didn't eat at restaurant again.

6

Damian

30 nov 2025

·

Se alojó 1 noche

In need of bringing back up to standard Decor looking tired,bed very uncomfortable with a quilt so thick it felt like a sheet of concrete so ended up not sleeping

8

Vincent

17 feb 2026

·

Se alojó 1 noche

Friendly welcome reception as always, refurbished room was good. Ensuite could do with replacing flooring and mirror. Restaurant dining was good tentatively staff. Highly recommend good value

6

Louise

6 nov 2025

·

Se alojó 2 noches

The room was a little worn, in need of a little attention. From speaking to the lovely staff they have started to do the hotel up. Once finished it will be amazing.

8

Andrew

22 feb 2026

·

Se alojó 1 noche

The staff both on reception and around the rooms were the best we've ever encountered. Nice hotel with good parking. Room was a little tired, but passable. It was clean.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es un punto fuerte, con equipos amables y serviciales en la recepción y en el restaurante, registros rápidos y personal que va más allá. Algunos huéspedes experimentaron retrasos o falta de comunicación en el desayuno.

Reseñas de huéspedes relacionadas

8

Vincent

3 dic 2025

·

Se alojó 1 noche

Great hotel staff, Alex the receptionist is warm and welcoming. Check in and out was swift. Rooms are comfortable though been told they will be refurbished in coming weeks. Had dinner at hotel Restaurant great festive atmosphere. All staff is efficient and welcoming. A shout out to Simon. Food was excellent. Highly recommended great value.

10

Kay

19 feb 2026

·

Se alojó 2 noches

Yes everything perfect. Staff really helpful and friendly

10

David

4 feb 2026

·

Se alojó 1 noche

Yes the room was clean and staff assisted with bringing our cases to the room and where very helpful

10

Denise

4 oct 2025

·

Se alojó 3 noches

One of the most quietest rooms we have stayed in. It was what we asked for! Breakfast was let down by items left off plated food and when pointed out unfortunately staff felt it was acceptable to not be truthful by saying we were ordering off an old menu! Which was not true the menus we were given were exactly the same as their on line menus. Needless made up excuse. Needless to say for our 3 day stay we didn't eat at restaurant again.

10

Wayne

30 nov 2025

·

Se alojó 2 noches

Great service at reception nothing was too much trouble, fantastic restaurant and bar, very good food and wine. I would highly recommend this hotel.

10

Elaine

5 oct 2025

·

Se alojó 1 noche

Lovely lady on reception -Alex - absolutely nothing was too much trouble - just how a receptionist should be - helpful/kind/smiley! Thank you very much. Lovely hotel and eatery.

8

Pauline

2 ago 2025

·

Se alojó 1 noche

Took quite a while to find our booking when we arrived, Room on the small side, could have been cleaner round skirtings, windows, en-suite floor, however the bedding was immaculate and bed really comfortable. Evening meal in restaurant was lovely and staff super helpful. Breakfast the following morning poor, no decaf tea, they had ran out of tea pots, served under cooked scrambled eggs, when I ordered poached, no tissue in ladies toilet. Overall the hotel was over priced in my opinion

6

David

22 feb 2026

·

Se alojó 1 noche

We stayed here for one night for the Six Nations in Cardiff and while we expected a premium, the room is overpriced for what it is, especially then having to pay for breakfast on top. The staff were superb on arrival and at front desk throughout our stay but you can tell the place still needs work. In our room there were bits of trim loose in the bathroom and the hairdryer didn’t work in our room so I had to go and borrow one from front desk. Unfortunately breakfast was also poor quality and a forty minute wait between tea arriving and a bacon sandwich wasn’t great. In fairness the manager deducted the cost of the sandwich from the bill. All round, the performance of the staff wasn’t enough to make us want to return.

8

Andrew

22 feb 2026

·

Se alojó 1 noche

The staff both on reception and around the rooms were the best we've ever encountered. Nice hotel with good parking. Room was a little tired, but passable. It was clean.

10

Jeff

16 jul 2025

·

Se alojó 1 noche

We had a great stay, very comfortable, clean, quiet room, staff brilliant, went above and beyond to help us. Had a meal in the evening, which was really lovely, and breakfast was delicious. Would definitely come back again.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Los huéspedes destacan el entorno tranquilo y una ubicación conveniente. Algunas reseñas mencionan el ruido del tráfico procedente de una carretera de doble sentido o estar alejados del centro, con transporte público disponible.

Reseñas de huéspedes relacionadas

8

Kathleen

4 ago 2025

·

Se alojó 1 noche

Comfortable bed with a hot shower in a quiet room with decent wifi. On site parking…. All good

10

Amanda

13 ago 2025

·

Se alojó 1 noche

The receptionist was very friendly and helpful. I was made to feel very welcome. It was clean and tidy and good value for money. Good parking and very quiet. The room was small but the bed was comfy. Had a good nights sleep and the wifi was good.

8

D J

13 sept 2025

·

Se alojó 1 noche

Great room at a reasonable price. Breakfast was a little expensive . Super location.

8

Janet

8 sept 2025

·

Se alojó 1 noche

Check in was early with helpful friendly staff. Room was small with one chair if you don’t like sitting on the bed. Well equipped with the usual kettle, hairdryer, extra pillows etc. on a busy dual carriageway so road noise but didn’t bother us. Pub and restaurant in a different building so no noise from there. A good value for money stay.

8

Liam

11 nov 2025

·

Se alojó 1 noche

Nice hotel situated behind a pub. Room spacious and clean and relatively modern. Pub is really nice for dinner and breakfast, but a bit pricey for what it is. Free parking

10

Charles

10 oct 2025

·

Se alojó 1 noche

Wonderful surroundings. Easy parking. Excellent breakfast. Great staff. Superb value for money!

8

Sumit

28 sept 2025

·

Se alojó 1 noche

Great breakfast; beautiful place;

8

Kyrillos

7 jul 2025

·

Se alojó 3 noches

Nice quiet place. Good location and pretty friendly staff :)

10

Roxana

30 ago 2025

·

Se alojó 2 noches

Habitación confortable, muy limpia, el desayuno muy rico. Está alejado del centro, sin embargo hay transporte público con buena frecuencia. El personal muy atento a resolver mis dudas y a proporcionar información util para nuestra estancia.

8

Vincent

8 ene 2026

·

Se alojó 1 noche

Comfortable stay, easy convenient location. Great restaurant. Hotel Currently under refurbishment.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

La comida del restaurante y del bar recibe elogios frecuentes, y varios califican los desayunos y las cenas de deliciosos. Sin embargo, la calidad y la relación calidad-precio del desayuno son inconsistentes, puede haber esperas y, en ocasiones, el restaurante está cerrado.

Reseñas de huéspedes relacionadas

8

Vincent

3 dic 2025

·

Se alojó 1 noche

Great hotel staff, Alex the receptionist is warm and welcoming. Check in and out was swift. Rooms are comfortable though been told they will be refurbished in coming weeks. Had dinner at hotel Restaurant great festive atmosphere. All staff is efficient and welcoming. A shout out to Simon. Food was excellent. Highly recommended great value.

6

GEOFF

23 jul 2025

·

Se alojó 1 noche

Restaurant closed so no dinner or breakfast available, only found out on check in.

8

Liam

11 nov 2025

·

Se alojó 1 noche

Nice hotel situated behind a pub. Room spacious and clean and relatively modern. Pub is really nice for dinner and breakfast, but a bit pricey for what it is. Free parking

10

Charles

10 oct 2025

·

Se alojó 1 noche

Wonderful surroundings. Easy parking. Excellent breakfast. Great staff. Superb value for money!

10

Wayne

30 nov 2025

·

Se alojó 2 noches

Great service at reception nothing was too much trouble, fantastic restaurant and bar, very good food and wine. I would highly recommend this hotel.

8

Pauline

2 ago 2025

·

Se alojó 1 noche

Took quite a while to find our booking when we arrived, Room on the small side, could have been cleaner round skirtings, windows, en-suite floor, however the bedding was immaculate and bed really comfortable. Evening meal in restaurant was lovely and staff super helpful. Breakfast the following morning poor, no decaf tea, they had ran out of tea pots, served under cooked scrambled eggs, when I ordered poached, no tissue in ladies toilet. Overall the hotel was over priced in my opinion

6

David

22 feb 2026

·

Se alojó 1 noche

We stayed here for one night for the Six Nations in Cardiff and while we expected a premium, the room is overpriced for what it is, especially then having to pay for breakfast on top. The staff were superb on arrival and at front desk throughout our stay but you can tell the place still needs work. In our room there were bits of trim loose in the bathroom and the hairdryer didn’t work in our room so I had to go and borrow one from front desk. Unfortunately breakfast was also poor quality and a forty minute wait between tea arriving and a bacon sandwich wasn’t great. In fairness the manager deducted the cost of the sandwich from the bill. All round, the performance of the staff wasn’t enough to make us want to return.

8

Ceri

28 sept 2025

·

Se alojó 2 noches

Breakfast had good choices and was excellent quality. Do bear in mind that it's in a separate building so you could get wet or cold dependent on the weather. Gets busy at times so can be a wait for service. Room was good value for money. Staff friendly and helpful. Free wifi in the hotel was good.

10

Clare

15 feb 2026

·

Se alojó 2 noches

Room was just what we wanted. Cosy and comfy. Hotel staff were so lovely and friendly. Food at the pub restaurant was exceptional. Breakfast delicious and two lovely meals. We had a lovely time.

8

Vincent

19 ene 2026

·

Se alojó 1 noche

Warm Welcome by reception. Hotel under refurbishment. Room was comfortable. Breakfast was delicious. Unfortunately dinner was not available on Sunday. Good value recommended

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $86	21 $81	22 $64	23 $63	24 $67
25 $55	26 $72	27	28 $68	29 $68	30 $67	31 $68

DO	LU	MA	MI	JU	VI	SA
1 $72	2 $66	3 $68	4 $73	5 $69	6 $97	7 $158
8 $66	9 $68	10 $73	11 $68	12 $68	13 $94	14 $143
15 $68	16 $86	17 $67	18 $67	19 $98	20 $99	21 $194
22 $93	23 $99	24 $68	25 $69	26 $86	27 $131	28 $172
29 $172	30 $96

Coach & Horses Hotel

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Ubicación

Opciones de habitación

Habitación estándar doble, baño privado

Habitación triple estándar, baño privado

Reseñas de los huéspedes sobre Coach & Horses Hotel

Opiniones de los huéspedes

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