Platinum Inn & Suites Webster
From
66 USD
a notte
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From
66 USD
a notte
Informazioni su questa struttura
Grazie a una piscina coperta, una vasca idromassaggio, una palestra e molti altri servizi ricreativi, il divertimento è assicurato!
Servizi
Grazie a una piscina coperta, una vasca idromassaggio, una palestra e molti altri servizi ricreativi, il divertimento è assicurato!
Servizi per le aziende
Potrai usufruire di accesso a Internet via cavo (a pagamento), un business center aperto 24 ore su 24 e una reception aperta 24 ore su 24. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
La colazione continentale viene servita gratuitamente tutti i giorni dalle ore 06:00 alle ore 09:00.
Camere
Rilassati in una delle 68 camere con aria condizionata della struttura, completa di frigorifero e microonde. La TV a schermo piatto con canali via cavo è l'ideale per concedersi un po' di svago, mentre il Wi-Fi gratuito ti consente di restare in contatto con il mondo. I bagni dispongono di combinazione doccia/vasca, set di cortesia gratuiti e asciugacapelli. I comfort includono scrivanie, accessori per la preparazione di caffè/tè e telefoni con chiamate urbane gratuite.
Posizione
Se ti muovi in auto, da Platinum Inn & Suites Webster di Webster in 4 minuti puoi arrivare a NASA Johnson Space Center e in 8 minuti a Space Center Houston. Questo hotel si trova a 15,3 km da Kemah Boardwalk e 1,1 km da Bowlero Webster.
Nelle vicinanze
Bowlero Webster(0.4 miglia)
Clear Lake Regional Medical Center(0.7 miglia)
Kindred Hospital Clear Lake(0.8 miglia)
UTMB Health Clear Lake Campus Hospital(0.8 miglia)
Centro commerciale Baybrook Mall(0.9 miglia)
Houston Physicians' Hospital(1.1 miglia)
Cinemark NASA(1.8 miglia)
The Main Event(2.1 miglia)
NASA Johnson Space Center(2.2 miglia)
Topgolf(2.7 miglia)
Scout Bar(2.8 miglia)
Fife Dog Park(2.8 miglia)
University of Houston - Clear Lake(3 miglia)
Walter Hall Park(3.4 miglia)
Challenger Seven Memorial Park (parco memoriale)(3.8 miglia)
Houston, TX (EFD-Ellington Field)(5.7 miglia)
Aeroporto di Houston William P. Hobby (HOU)(13 miglia)
Parcheggio
Piscina
Piscina coperta
Camere non fumatori
Business center
Servizio di pulizia
Posizione
520 W Bay Area Blvd, Webster, Texas, Stati Uniti d'America
Bowlero Webster (0.4 miglia)
Clear Lake Regional Medical Center (0.7 miglia)
Kindred Hospital Clear Lake (0.8 miglia)
UTMB Health Clear Lake Campus Hospital (0.8 miglia)
Centro commerciale Baybrook Mall (0.9 miglia)
Houston Physicians' Hospital (1.1 miglia)
Opzioni camera
6
Camera Exclusive, 1 letto king con divano letto, non fumatori
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 3
Aria condizionataWi-Fi (gratuito)Frigorifero
7
Doppia Classic, letti multipli, non fumatori
Dettagli della camera
2 Letti Matrimoniali
e 1 Divano Letto
Posti letto: 4
Aria condizionataWi-Fi (gratuito)Frigorifero
5
Suite familiare, letti multipli, accessibile ai disabili, non fumatori
Dettagli della camera
1 Letto Matrimoniale Large
e 2 Letti Matrimoniali
Posti letto: 5
Aria condizionataWi-Fi (gratuito)Frigorifero
7
Camera Exclusive, 1 letto king con divano letto, accessibile ai disabili, non fumatori
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 3
Aria condizionataWi-Fi (gratuito)Frigorifero
6
Suite familiare, letti multipli, non fumatori
Dettagli della camera
1 Letto Matrimoniale Large
e 2 Letti Matrimoniali
Posti letto: 5
Aria condizionataWi-Fi (gratuito)Frigorifero
8
Camera, 2 letti queen, accessibile ai disabili, non fumatori
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 4
Aria condizionataWi-Fi (gratuito)Frigorifero
Recensioni degli ospiti
8.1
Molto buono
Sulla base di 1004 recensioni verificate
Cosa pensano gli ospiti
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Al Platinum Inn & Suites Webster, gli ospiti apprezzano spesso la cordialità del personale, le camere spaziose e la posizione comoda vicino alla NASA e ai negozi. Tuttavia, molte recensioni segnalano problemi di manutenzione e pulizia, tra cui la chiusura della piscina o dell'idromassaggio, odori di muffa e occasionali infestazioni da parassiti.
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Cosa pensano gli ospiti
Al Platinum Inn & Suites Webster, gli ospiti apprezzano spesso la cordialità del personale, le camere spaziose e la posizione comoda vicino alla NASA e ai negozi. Tuttavia, molte recensioni segnalano problemi di manutenzione e pulizia, tra cui la chiusura della piscina o dell'idromassaggio, odori di muffa e occasionali infestazioni da parassiti.
La colazione gratuita è spesso descritta come limitata, con rifornimenti irregolari e servita in un breve orario dalle 7:00 alle 9:00, anche se alcuni ospiti l'hanno trovata accettabile. Alcune camere mostrano segni di usura e gli ospiti segnalano occasionali problemi con l'aria condizionata, la TV o il Wi-Fi. Nel complesso, aspettatevi un soggiorno economico adatto a viaggiatori che danno priorità al rapporto qualità-prezzo rispetto a servizi come la piscina o una colazione abbondante.
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Servizi
La piscina interna e l'idromassaggio ricevono ripetute lamentele: spesso chiusi, torbidi o con getti non funzionanti, anche se alcuni ospiti li hanno utilizzati. Alcuni segnalano un parcheggio limitato e problemi con l'ascensore.
Recensioni degli ospiti correlate
6
Stephen
29 ott 2025
·
Soggiorno di 1 notte
Pool area needs clean/maintenance. TV in room 304 broken. At breakfast clear up started without communication to diners in room.
Pool area needs clean/maintenance. TV in room 304 broken. At breakfast clear up started without communication to diners in room.
10
Marlin
8 feb 2026
·
Soggiorno di 1 notte
Clean, spacious room, good breakfast, gym and pool.
Clean, spacious room, good breakfast, gym and pool.
2
Ernesto
24 gen 2025
·
Soggiorno di 1 notte
Indoor pool closed. Not reason why we stayed here.
Indoor pool closed. Not reason why we stayed here.
2
Victoria
27 ott 2025
·
Soggiorno di 1 notte
Horrible experience here! The pool was under maintenance and staff were not able to accommodate me or offer a refund to go elsewhere. We were here for a quick road trip and it was such an inconvenience. The rooms were also gross and smelled bad...
Horrible experience here! The pool was under maintenance and staff were not able to accommodate me or offer a refund to go elsewhere. We were here for a quick road trip and it was such an inconvenience. The rooms were also gross and smelled bad...
8
Chad
26 feb 2025
·
Soggiorno di 1 notte
Need more parking.
Need more parking.
2
Steven
5 feb 2025
·
Soggiorno di 4 notti
Property advertised a pool when called but it was under maintenance my whole visit. Room phone was out of order, TV remote only allowed us to watch 1 channel. Housekeeping made bed with dirty sheets and only came to service the room 2 of the 4 days I stayed there.
Property advertised a pool when called but it was under maintenance my whole visit. Room phone was out of order, TV remote only allowed us to watch 1 channel. Housekeeping made bed with dirty sheets and only came to service the room 2 of the 4 days I stayed there.
4
Patrick
14 nov 2024
·
Soggiorno di 1 notte
When I got to the front desk no one was there. I heard her laughing on the phone in the back office. I kept saying hello, hello and finally she came. My friend and I went down to the pool. The pool water was green and the hot tub had dirt all around tub. Not only it was dirty but a squirrel was trying to escape. We went back to the front desk and again she wasn’t there so I had to call her name. I told her there was a squirrel in the pool area and she laughed and walked with us back to the pool. By the time we got back the squirrel figured out to get out through a sliding door. She said they couldn’t close the door because it gets really humid and chorine due to the hot tub.
When I got to the front desk no one was there. I heard her laughing on the phone in the back office. I kept saying hello, hello and finally she came. My friend and I went down to the pool. The pool water was green and the hot tub had dirt all around tub. Not only it was dirty but a squirrel was trying to escape. We went back to the front desk and again she wasn’t there so I had to call her name. I told her there was a squirrel in the pool area and she laughed and walked with us back to the pool. By the time we got back the squirrel figured out to get out through a sliding door. She said they couldn’t close the door because it gets really humid and chorine due to the hot tub.
10
Oveta
16 nov 2025
·
Soggiorno di 1 notte
The place was very clean. Their pool area and pool needs fixing up . The hot tub didn't bubble well needs painting the paint was pealing up and it was dirty. But the room was very clean and nice.
The place was very clean. Their pool area and pool needs fixing up . The hot tub didn't bubble well needs painting the paint was pealing up and it was dirty. But the room was very clean and nice.
4
Caitlin
10 set 2024
·
Soggiorno di 2 notti
Pool was yellow, cockroaches in breakfast area and at checkin desk, empty soap dispenser which we requested to be refilled twice but it never was, beds were hard and uncomfortable. Staff was very nice however, and room was clean.
Pool was yellow, cockroaches in breakfast area and at checkin desk, empty soap dispenser which we requested to be refilled twice but it never was, beds were hard and uncomfortable. Staff was very nice however, and room was clean.
2
David
3 gen 2026
·
Soggiorno di 8 notti
The first room they gave us had bed bugs, the second room they gave us smelled like urine. The pool was closed due to maintenance the sign said but found out they were waiting on a part for over a week. The hot tub wasn't working either the maintenance guy said the wires burnt up. Then we went to breakfast the next morning and there was no eggs and no orange juice. They said again they didn't get a shipment. Then we asked if they can turn on the TV in breakfast area and they said that both TV was zapped and didn't work. We were there for 8 nights and nothing's was taken care of. We were there for a baseball tournament and all the other hotels were pretty much bookedthe other hotels were pretty much booked.smorninth
The first room they gave us had bed bugs, the second room they gave us smelled like urine. The pool was closed due to maintenance the sign said but found out they were waiting on a part for over a week. The hot tub wasn't working either the maintenance guy said the wires burnt up. Then we went to breakfast the next morning and there was no eggs and no orange juice. They said again they didn't get a shipment. Then we asked if they can turn on the TV in breakfast area and they said that both TV was zapped and didn't work. We were there for 8 nights and nothing's was taken care of. We were there for a baseball tournament and all the other hotels were pretty much bookedthe other hotels were pretty much booked.smorninth
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Pulizia
I feedback sulla pulizia sono contrastanti: molti hanno trovato le camere molto pulite, ma ci sono segnalazioni ricorrenti di odori, parassiti, biancheria macchiata e occasionali mancanze da parte del servizio di pulizia.
Recensioni degli ospiti correlate
6
Michellcilla
21 nov 2025
·
Soggiorno di 1 notte
The cleanliness of this hotel needs improvement! I was greeted by a large cockroach with wings running in front of the check-in desk! There were little roaches running around and in the coffee maker in our room as well!
The cleanliness of this hotel needs improvement! I was greeted by a large cockroach with wings running in front of the check-in desk! There were little roaches running around and in the coffee maker in our room as well!
2
Regina
5 apr 2024
·
Soggiorno di 1 notte
There was feces dried on the shower wall. Spoke to manager and instead of offering a refund his response was Ill talk to my housekeeping.
There was feces dried on the shower wall. Spoke to manager and instead of offering a refund his response was Ill talk to my housekeeping.
2
Christina
16 lug 2025
·
Soggiorno di 1 notte
Very very dirty trash all in the room bath tube was so dirty I was scared to bathe in it but the smelled terrible
Very very dirty trash all in the room bath tube was so dirty I was scared to bathe in it but the smelled terrible
2
Emily
29 lug 2024
·
Soggiorno di 1 notte
We booked a pet room and the room smelled so bad like urine that it burned your nose. There was mold and mildew all over the bathroom walls in the shower. There were roaches under the sink. The toilet paper hadn’t been restocked. The towels seemed dirty. The blankets on the bed were dirty. When we took off the linens to change them, there was even blood on one of the sheets. There was dirt on the floors. The staff was rude. There was a miscommunication amongst staff members about time frames for pool hours, and breakfast hours. would not recommend this hotel at the price we had to pay.
We booked a pet room and the room smelled so bad like urine that it burned your nose. There was mold and mildew all over the bathroom walls in the shower. There were roaches under the sink. The toilet paper hadn’t been restocked. The towels seemed dirty. The blankets on the bed were dirty. When we took off the linens to change them, there was even blood on one of the sheets. There was dirt on the floors. The staff was rude. There was a miscommunication amongst staff members about time frames for pool hours, and breakfast hours. would not recommend this hotel at the price we had to pay.
10
Sheila
4 nov 2024
·
Soggiorno di 1 notte
This property was very clean.
This property was very clean.
4
Anthony S
31 gen 2025
·
Soggiorno di 2 notti
Rooms had roaches.
Rooms had roaches.
10
tracy
23 nov 2025
·
Soggiorno di 2 notti
Very clean and staff was friendly.
Very clean and staff was friendly.
10
Rickie
13 giu 2024
·
Soggiorno di 1 notte
Property is in a nice location. The check-in was easy. Room was quiet and bed was comfortable. The only negative was that the bathroom didn't seem to be cleaned well. There were several strands of hair on floor and in tub. Perhaps from maid service, but it was gross.
Property is in a nice location. The check-in was easy. Room was quiet and bed was comfortable. The only negative was that the bathroom didn't seem to be cleaned well. There were several strands of hair on floor and in tub. Perhaps from maid service, but it was gross.
2
Megan
16 nov 2025
·
Soggiorno di 5 notti
This was by far the worst hotel I’ve ever been to. My room was filthy, there was aomething all over the bathroom door. Poop on the toilet, dirty towels and sheets. Shower was gross. The tv didn’t work and worst of all, my door wouldn’t lock when I left the room and didn’t close all the way when I was inside. And a large family occupying several rooms was literally slamming their bodies into my door and yelling in the halls all day, until 10pm at night. Despite bringing this to the staff’s attention, if they could even be located, they did not move me rooms. Instead, they said they would try shutting the door themselves lol what. So weird. Myself and Expedia tried to get a refund on my remaining 4 nights and was denied. I will never stay here again and I will shout from the rooftops about how horrible that experience was. I just wanted a clean and safe space to stay while my dad was in the hospital. Truly and upsetting experience.
This was by far the worst hotel I’ve ever been to. My room was filthy, there was aomething all over the bathroom door. Poop on the toilet, dirty towels and sheets. Shower was gross. The tv didn’t work and worst of all, my door wouldn’t lock when I left the room and didn’t close all the way when I was inside. And a large family occupying several rooms was literally slamming their bodies into my door and yelling in the halls all day, until 10pm at night. Despite bringing this to the staff’s attention, if they could even be located, they did not move me rooms. Instead, they said they would try shutting the door themselves lol what. So weird. Myself and Expedia tried to get a refund on my remaining 4 nights and was denied. I will never stay here again and I will shout from the rooftops about how horrible that experience was. I just wanted a clean and safe space to stay while my dad was in the hospital. Truly and upsetting experience.
2
Kimberly
8 ott 2024
·
Soggiorno di 1 notte
Would not stay again. Hairs all over the floor in the bathroom. Bloodstain on the floor by the bed. Picked up a clean folded towel to dry off after a shower and there was a small bloodstain on it. Gross
Would not stay again. Hairs all over the floor in the bathroom. Bloodstain on the floor by the bed. Picked up a clean folded towel to dry off after a shower and there was a small bloodstain on it. Gross
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Camere
Le camere sono generalmente spaziose e confortevoli per il prezzo, con alcune che offrono aree salotto separate. Diversi ospiti hanno notato arredi datati e occasionali problemi con l'aria condizionata o la TV che influiscono sul comfort.
Recensioni degli ospiti correlate
10
Marlin
8 feb 2026
·
Soggiorno di 1 notte
Clean, spacious room, good breakfast, gym and pool.
Clean, spacious room, good breakfast, gym and pool.
8
Guadalupe
4 nov 2025
·
Soggiorno di 2 notti
Overall great establishment. Mattresses not so comfortable.
Overall great establishment. Mattresses not so comfortable.
10
liliane
9 giu 2025
·
Soggiorno di 1 notte
Had a phenomenal stay. The rooms are spacious. We booked two beds. Our toom has a sofa, desk, and table in the living area. Comoliemntary free breakfast. Pets allowed with a one time 25$ USD non-refundable deposit. Which is great. Front desk staff is super nice. Convwnientocation, 2 mknites from I-45.
Had a phenomenal stay. The rooms are spacious. We booked two beds. Our toom has a sofa, desk, and table in the living area. Comoliemntary free breakfast. Pets allowed with a one time 25$ USD non-refundable deposit. Which is great. Front desk staff is super nice. Convwnientocation, 2 mknites from I-45.
10
Ronald
7 gen 2026
·
Soggiorno di 2 notti
The room was spacious clean. Breakfast also was a great addition. Staff excellent specially Mr.Paul. Best value, location.
The room was spacious clean. Breakfast also was a great addition. Staff excellent specially Mr.Paul. Best value, location.
10
Carol
6 dic 2025
·
Soggiorno di 1 notte
Room is very spacious
Room is very spacious
6
Tara
26 giu 2024
·
Soggiorno di 1 notte
I booked a room with two beds for two adults and two kids. We got to the room and it was one bed and one chaise pull out sofa. The front desk realized their error and called the room. The clerk asked us to come back down to the lobby and pick up new keys. Minor inconvenience. Stuff happens. However the AC in the new room was shoddy and loud keeping us awake all night. Not a great experience but not the worst place I’ve stayed.
I booked a room with two beds for two adults and two kids. We got to the room and it was one bed and one chaise pull out sofa. The front desk realized their error and called the room. The clerk asked us to come back down to the lobby and pick up new keys. Minor inconvenience. Stuff happens. However the AC in the new room was shoddy and loud keeping us awake all night. Not a great experience but not the worst place I’ve stayed.
10
Kenneth
27 mag 2025
·
Soggiorno di 1 notte
Great location. Seemed like a newer property. The room was in good condition and roomy! Very comfortable room.
Great location. Seemed like a newer property. The room was in good condition and roomy! Very comfortable room.
10
Angela
3 gen 2024
·
Soggiorno di 1 notte
The room was spacious and very clean. Super comfortable and the separate spaces allowed me to work without bothering my partner. The front desk attendant was very friendly and helpful! She gave me excellent directions to two specific places I needed to get to and I got to them with ease just from her directions. We will be staying here again!
The room was spacious and very clean. Super comfortable and the separate spaces allowed me to work without bothering my partner. The front desk attendant was very friendly and helpful! She gave me excellent directions to two specific places I needed to get to and I got to them with ease just from her directions. We will be staying here again!
8
Sarah
12 nov 2025
·
Soggiorno di 1 notte
Room seemed clean. There were a couple stains on the sheets. Looked like they didn't get out in the wash. We had the 2 queen room with sofa. The room was nice and big. Area felt safe. about 30 minutes north of Galveston Island. The room smelled musty when we first came in but after turning on the AC that went away. The hotel appears to have done cosmetic updates in the last few years. Nothing fancy, nothing exceptional, but a good room. We didn't stay for breakfast but there was the standard cold options plus it looked like scrambled eggs and sausage also available that day. I would stay here again if I needed something in the area.
Room seemed clean. There were a couple stains on the sheets. Looked like they didn't get out in the wash. We had the 2 queen room with sofa. The room was nice and big. Area felt safe. about 30 minutes north of Galveston Island. The room smelled musty when we first came in but after turning on the AC that went away. The hotel appears to have done cosmetic updates in the last few years. Nothing fancy, nothing exceptional, but a good room. We didn't stay for breakfast but there was the standard cold options plus it looked like scrambled eggs and sausage also available that day. I would stay here again if I needed something in the area.
10
jack
18 apr 2025
·
Soggiorno di 1 notte
I loved the property, room, and it was large, and I loved it. It had a couch, and the elevators were near the room. Parking was great. Could not have asked for a better stay.
I loved the property, room, and it was large, and I loved it. It had a couch, and the elevators were near the room. Parking was great. Could not have asked for a better stay.
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Servizio
Il servizio è spesso elogiato come cordiale e disponibile, con personale specifico lodato. Tuttavia, molte recensioni segnalano interazioni scortesi o poco collaborative alla reception e tempi di risposta lenti per quanto riguarda la manutenzione o le questioni relative alle politiche.
Recensioni degli ospiti correlate
10
Robert
30 giu 2025
·
Soggiorno di 3 notti
When we arrived the front desk manager Paul was very friendly and helpful. After getting to our room 225 we found everything clean and neat. Also this hotel ia very close to alot of stores and restaurants. Also there's a fresh hot breakfast waffles, beagals, cereal, juice, sausage, etc. Nice pool and plenty extra towels at front desk. Great stay and price. Thank you front desk Paul, Nicole and Sue!!!!
When we arrived the front desk manager Paul was very friendly and helpful. After getting to our room 225 we found everything clean and neat. Also this hotel ia very close to alot of stores and restaurants. Also there's a fresh hot breakfast waffles, beagals, cereal, juice, sausage, etc. Nice pool and plenty extra towels at front desk. Great stay and price. Thank you front desk Paul, Nicole and Sue!!!!
10
Margaret
12 gen 2026
·
Soggiorno di 2 notti
Great staff
Great staff
10
Tara
20 apr 2025
·
Soggiorno di 2 notti
The manager (the male) was super friendly. He goes above and beyond to make sure we had everything we needed. We even locked our vehicle key in our truck and he even helped us with that. I will definitely come back. We had lots of fun. Thank you so much. Also, what is the managers name so i dont refer him as "the male"????
The manager (the male) was super friendly. He goes above and beyond to make sure we had everything we needed. We even locked our vehicle key in our truck and he even helped us with that. I will definitely come back. We had lots of fun. Thank you so much. Also, what is the managers name so i dont refer him as "the male"????
2
Amanda
12 dic 2025
·
Soggiorno di 1 notte
Evening and morning front staff was rude. Extra charge for kids 12 and up on top of what was already paid even thought ages were put at booking. Pool was closed and blankets had blood stains on them.
Evening and morning front staff was rude. Extra charge for kids 12 and up on top of what was already paid even thought ages were put at booking. Pool was closed and blankets had blood stains on them.
10
Alvin
13 dic 2025
·
Soggiorno di 6 notti
From the day I arrived until the day I departed I was never dissatisfied with the service I received. This is my new place to stay when visiting Webster Texas.
From the day I arrived until the day I departed I was never dissatisfied with the service I received. This is my new place to stay when visiting Webster Texas.
4
Nigel
2 ott 2025
·
Soggiorno di 2 notti
This hotel when I booked was a la Quinta and had changed hands - it is not a place I would recommend. The breakfast is minimal, not replenished and is awful. On the second day I didn’t even bother!!! The staff were ill trained and not customer focused.
This hotel when I booked was a la Quinta and had changed hands - it is not a place I would recommend. The breakfast is minimal, not replenished and is awful. On the second day I didn’t even bother!!! The staff were ill trained and not customer focused.
10
Rachel
7 nov 2025
·
Soggiorno di 1 notte
Great staff, very helpful and friendly.
Great staff, very helpful and friendly.
10
Carolyn
13 mag 2025
·
Soggiorno di 1 notte
Great ajoining rooms. Reservation change to add another night was handeled nicely. Excellent staff.
Great ajoining rooms. Reservation change to add another night was handeled nicely. Excellent staff.
2
Sadia
30 nov 2025
·
Soggiorno di 1 notte
Here’s a polished, professional-sounding negative hotel review based on the issues you described. You can adjust the tone to be harsher or softer if you like: ⸻ ⭐☆☆☆☆ 1/5 — Very Disappointing Stay I had a very unpleasant experience during my stay at this hotel. The customer service was surprisingly poor staff seemed uninterested and unhelpful when I raised concerns, the front desk lady said these are minor issues and she cant change my room. She didnt take my complaint seriously. The bathroom had multiple problems: the faucets dripped nonstop, and the wash basin didn’t drain properly, leaving standing water every time I used it. These are basic maintenance issues that should be addressed long before guests arrive. Overall, this stay was frustrating and far below expectations. I hope the hotel invests in proper repairs and trains the staff to provide better service, because in its current condition, I cannot recommend it.
Here’s a polished, professional-sounding negative hotel review based on the issues you described. You can adjust the tone to be harsher or softer if you like: ⸻ ⭐☆☆☆☆ 1/5 — Very Disappointing Stay I had a very unpleasant experience during my stay at this hotel. The customer service was surprisingly poor staff seemed uninterested and unhelpful when I raised concerns, the front desk lady said these are minor issues and she cant change my room. She didnt take my complaint seriously. The bathroom had multiple problems: the faucets dripped nonstop, and the wash basin didn’t drain properly, leaving standing water every time I used it. These are basic maintenance issues that should be addressed long before guests arrive. Overall, this stay was frustrating and far below expectations. I hope the hotel invests in proper repairs and trains the staff to provide better service, because in its current condition, I cannot recommend it.
10
Shamira
13 lug 2025
·
Soggiorno di 1 notte
Staff was super helpful and friendly… located in a nice and convenient location.
Staff was super helpful and friendly… located in a nice and convenient location.
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Posizione
Molto comodo per la NASA, il Baybrook Mall e molti ristoranti, con facile accesso alla I-45. La maggior parte dei luoghi sono raggiungibili in auto piuttosto che a piedi.
Recensioni degli ospiti correlate
10
Windy
11 lug 2025
·
Soggiorno di 6 notti
I was pleasantly surprised with this property. We stayed a week so my grandson could attend space camp. When I booked, it was an affordable option close to NASA. I didn’t expect much. This was the perfect hotel for a space trip. Photos of different launches all around the hotel, beautiful space artwork in the rooms & instead of curtains, our room had a roller shade with a view of earth & the moon from space. That was all a big bonus for my grandson. Dog friendly. We brought our dog, who will never be tortured with a vacation again. She cried for days, we ended up having someone come get her. They refunded me the pet fee for the remaining days we had. Breakfast is good. Limited, but for complimentary, it was good & convenient since we had to leave early every day. The owner was out every day, speaking to people & actively working. Housekeeping came daily. The only complaint I’d have is that I had no cell service in my room. Anywhere else in the hotel, it was fine, but my room most of the time was one bar or SOS. And one day I lost wifi in my room as well. They called their IT guy & offered up a quiet spot for me to work that day. It was fixed by the next day. Pool could use some updating, but my understanding is that they just bought it and it seems like they are prioritizing the rooms first. Hot tub was out of order when we first arrived. It was fixed a few days later. My impression is that these are new owners & are being proactive to create a welcoming environment.
I was pleasantly surprised with this property. We stayed a week so my grandson could attend space camp. When I booked, it was an affordable option close to NASA. I didn’t expect much. This was the perfect hotel for a space trip. Photos of different launches all around the hotel, beautiful space artwork in the rooms & instead of curtains, our room had a roller shade with a view of earth & the moon from space. That was all a big bonus for my grandson. Dog friendly. We brought our dog, who will never be tortured with a vacation again. She cried for days, we ended up having someone come get her. They refunded me the pet fee for the remaining days we had. Breakfast is good. Limited, but for complimentary, it was good & convenient since we had to leave early every day. The owner was out every day, speaking to people & actively working. Housekeeping came daily. The only complaint I’d have is that I had no cell service in my room. Anywhere else in the hotel, it was fine, but my room most of the time was one bar or SOS. And one day I lost wifi in my room as well. They called their IT guy & offered up a quiet spot for me to work that day. It was fixed by the next day. Pool could use some updating, but my understanding is that they just bought it and it seems like they are prioritizing the rooms first. Hot tub was out of order when we first arrived. It was fixed a few days later. My impression is that these are new owners & are being proactive to create a welcoming environment.
10
Briana
27 ott 2025
·
Soggiorno di 3 notti
Very convenient location. So close to everything. Walking distance.
Very convenient location. So close to everything. Walking distance.
8
Brandelyn
20 mar 2024
·
Soggiorno di 4 notti
If you are visiting the space center this is a great area. Very close to shopping, restaurants and only 30 minutes to Galveston. For the price, this was a great value.
If you are visiting the space center this is a great area. Very close to shopping, restaurants and only 30 minutes to Galveston. For the price, this was a great value.
8
Stephanie
27 giu 2024
·
Soggiorno di 4 notti
This is a decent hotel to stay at if you’re balling on a budget and/or don’t want to stay in Houston proper, but still want to be close enough to Houston. The area was a good split between Houston and Galveston and the cost for a 4 night stay was reasonable. The hotel itself is a bit rough. You can see where they’ve made “improvements”, but the halls smelled of mildew, paint was chipping off the walls, there were some sort of bugs plastered on our walls and a few live ones when we got to the room (didn’t see them again afterwards), the bathroom towel holder was very broken and visibly trying not to finish itself off. The pool water was…murky…but at least there was still a pool and hot tub. The beds themselves were not bad for a budget hotel and my kids and I slept comfortably enough. The breakfast was what you would expect for a continental breakfast and not awful. Staff was ok, though I didn’t really interact with them outside of check-in (dude was less than friendly) and check-out (she was great). Overall, I would stay here again if I was in the area.
This is a decent hotel to stay at if you’re balling on a budget and/or don’t want to stay in Houston proper, but still want to be close enough to Houston. The area was a good split between Houston and Galveston and the cost for a 4 night stay was reasonable. The hotel itself is a bit rough. You can see where they’ve made “improvements”, but the halls smelled of mildew, paint was chipping off the walls, there were some sort of bugs plastered on our walls and a few live ones when we got to the room (didn’t see them again afterwards), the bathroom towel holder was very broken and visibly trying not to finish itself off. The pool water was…murky…but at least there was still a pool and hot tub. The beds themselves were not bad for a budget hotel and my kids and I slept comfortably enough. The breakfast was what you would expect for a continental breakfast and not awful. Staff was ok, though I didn’t really interact with them outside of check-in (dude was less than friendly) and check-out (she was great). Overall, I would stay here again if I was in the area.
8
Scott
30 mar 2025
·
Soggiorno di 1 notte
Good location easy on and off to I45
Good location easy on and off to I45
10
Carl
24 feb 2025
·
Soggiorno di 2 notti
Easy access to shopping and dining
Easy access to shopping and dining
8
Carlene
4 nov 2025
·
Soggiorno di 1 notte
Room was clean, bed comfortable and decorations were cool. Parking convenient and hotel had great location to the NASA space center. Breakfast was ok, could of had more of a variety and a longer time frame from 7-10 am instead only 7-9 am.
Room was clean, bed comfortable and decorations were cool. Parking convenient and hotel had great location to the NASA space center. Breakfast was ok, could of had more of a variety and a longer time frame from 7-10 am instead only 7-9 am.
10
Kristi
26 apr 2025
·
Soggiorno di 6 notti
Great location and great room
Great location and great room
10
Kenneth
27 mag 2025
·
Soggiorno di 1 notte
Great location. Seemed like a newer property. The room was in good condition and roomy! Very comfortable room.
Great location. Seemed like a newer property. The room was in good condition and roomy! Very comfortable room.
10
Morris
4 ott 2025
·
Soggiorno di 1 notte
We have stayed here several times. The staff are always great and our room is always clean. A/C is cold and water is hot. We will always stay here when we are in the area. When we go to Galveston we come back to Webster for the hotels, shopping, dinning and night life.
We have stayed here several times. The staff are always great and our room is always clean. A/C is cold and water is hot. We will always stay here when we are in the area. When we go to Galveston we come back to Webster for the hotels, shopping, dinning and night life.
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Ristorazione
La colazione gratuita è semplice, con varietà limitata e orari ridotti dalle 7:00 alle 9:00; a volte gli articoli non vengono riforniti. Alcuni ospiti l'hanno considerata accettabile, ma molti sono rimasti delusi.
Recensioni degli ospiti correlate
6
Lisa
5 dic 2025
·
Soggiorno di 4 notti
The location fit our needs. There were plenty of restaurants nearby. Upon check in at 9:30pm I had to wait 5 minutes for someone to come to the desk. Breakfast could have been better with healthier options, there was no fruit, mainly starchy foods. Room and bathroom were clean, bed was comfy.
The location fit our needs. There were plenty of restaurants nearby. Upon check in at 9:30pm I had to wait 5 minutes for someone to come to the desk. Breakfast could have been better with healthier options, there was no fruit, mainly starchy foods. Room and bathroom were clean, bed was comfy.
4
Thomas
18 gen 2026
·
Soggiorno di 1 notte
The hot tub doesn’t work and the breakfast options are awful. Will not stay there again.
The hot tub doesn’t work and the breakfast options are awful. Will not stay there again.
10
Michael
3 gen 2025
·
Soggiorno di 3 notti
Stay for 3 nights with family visiting Nasa. Good location with plenty food options around. Clean and comfy. Breakfast is good enough, hard boiled eggs, cereal, waffles, bagels and toast.
Stay for 3 nights with family visiting Nasa. Good location with plenty food options around. Clean and comfy. Breakfast is good enough, hard boiled eggs, cereal, waffles, bagels and toast.
6
Natalie
3 nov 2025
·
Soggiorno di 2 notti
It didn't seem managed well Slightly run down Storage and stock piles/boxes visible Pool was nothing like the photos The hot tub was broken and growing bacteria on top of the water Breakfast didn't offer any cooked food options aside from sausage patties
It didn't seem managed well Slightly run down Storage and stock piles/boxes visible Pool was nothing like the photos The hot tub was broken and growing bacteria on top of the water Breakfast didn't offer any cooked food options aside from sausage patties
4
Nigel
2 ott 2025
·
Soggiorno di 2 notti
This hotel when I booked was a la Quinta and had changed hands - it is not a place I would recommend. The breakfast is minimal, not replenished and is awful. On the second day I didn’t even bother!!! The staff were ill trained and not customer focused.
This hotel when I booked was a la Quinta and had changed hands - it is not a place I would recommend. The breakfast is minimal, not replenished and is awful. On the second day I didn’t even bother!!! The staff were ill trained and not customer focused.
6
Nicholas
10 gen 2025
·
Soggiorno di 1 notte
Not the cleanest hotel I have been in, breakfast was below average. Lots of carbs but not a lot of selection. Best item was soft homemade looking biscuits. Coffee was made from a push button machine.
Not the cleanest hotel I have been in, breakfast was below average. Lots of carbs but not a lot of selection. Best item was soft homemade looking biscuits. Coffee was made from a push button machine.
8
Beatriz
19 mar 2024
·
Soggiorno di 3 notti
Excelente locacion y accesibilidad. El personal muy amable y amigable. El desayuno es siempre lo mismo, no hay fruta y solamente hay huevos duros muy temprano, si bajas a las 8 am, ya se acabaron. Supongo que como era Spring break, habia muchas familias con ninos.
Excelente locacion y accesibilidad. El personal muy amable y amigable. El desayuno es siempre lo mismo, no hay fruta y solamente hay huevos duros muy temprano, si bajas a las 8 am, ya se acabaron. Supongo que como era Spring break, habia muchas familias con ninos.
6
Alyssa
17 nov 2025
·
Soggiorno di 2 notti
Great place to just sleep. Breakfast was 4/10
Great place to just sleep. Breakfast was 4/10
8
Sandra
24 nov 2025
·
Soggiorno di 2 notti
Bis auf das es die erste Nacht kein Wasser gab, war alles gut. Frühstück war nicht wirklich viel vorhanden.
Bis auf das es die erste Nacht kein Wasser gab, war alles gut. Frühstück war nicht wirklich viel vorhanden.
4
Timothy
7 lug 2025
·
Soggiorno di 2 notti
Man working front desk had to keep calling for help to check folks in. Breakfast was from 6-9 and they mean 8:59. They started shutting down breakfast at 8:59 which I can understand not putting any more items out but they started clearing all food and turned the juice machine off with over 30 people still eating and asking for juice being told sorry it is a strict policy we say 9am. Several customers had to keep asking for food items because no one was tending the breakfast area. They also have a sign that says don’t take food to your room. Hot tub is down and not mentioned on website. The parking is horrible and feels unsafe. The man working the desk is very unprofessional when you complain about anything. Shower did not turn off fully so was running all night. The ironing board was broke. The elevator sounds and feels like it is on its last life. The only positive was the size of the room.
Man working front desk had to keep calling for help to check folks in. Breakfast was from 6-9 and they mean 8:59. They started shutting down breakfast at 8:59 which I can understand not putting any more items out but they started clearing all food and turned the juice machine off with over 30 people still eating and asking for juice being told sorry it is a strict policy we say 9am. Several customers had to keep asking for food items because no one was tending the breakfast area. They also have a sign that says don’t take food to your room. Hot tub is down and not mentioned on website. The parking is horrible and feels unsafe. The man working the desk is very unprofessional when you complain about anything. Shower did not turn off fully so was running all night. The ironing board was broke. The elevator sounds and feels like it is on its last life. The only positive was the size of the room.
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10
robert
2 settimane fa
·
Soggiorno di 1 notte
Very clean room and hotel. Staff were helpful.
Very clean room and hotel. Staff were helpful.
8
David
2 settimane fa
·
Soggiorno di 1 notte
Clean large rooms. Absolutely worth the price. Good breakfast with hot food included.
Clean large rooms. Absolutely worth the price. Good breakfast with hot food included.
10
Amanda
4 settimane fa
·
Soggiorno di 1 notte
Everything was good, had issues with the tv but called the desk and she was right up and got it fix. The pool was down. That is the only thing. But other than that friendly fast response to fix any issues.
Everything was good, had issues with the tv but called the desk and she was right up and got it fix. The pool was down. That is the only thing. But other than that friendly fast response to fix any issues.
6
Melissa
4 settimane fa
·
Soggiorno di 1 notte
Easy & friendly check-in. Unfortunately I had issues with air conditioner & television. The room was warm and uncomfortable even after trying to lower the temperature. I turned the tv on to try to distract from the temperature but the tv would not display a picture. It would just show the menu/tv guide but no picture would display no matter what I picked. I've stayed here a few times before and would normally rate it about a 4 but this visit was not the best.
Easy & friendly check-in. Unfortunately I had issues with air conditioner & television. The room was warm and uncomfortable even after trying to lower the temperature. I turned the tv on to try to distract from the temperature but the tv would not display a picture. It would just show the menu/tv guide but no picture would display no matter what I picked. I've stayed here a few times before and would normally rate it about a 4 but this visit was not the best.
10
Michael
4 settimane fa
·
Soggiorno di 2 notti
Better than expected and the perfect option for my need. Will seek this hotel the next time I travel to the area.
Better than expected and the perfect option for my need. Will seek this hotel the next time I travel to the area.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:30
Prima delle 11:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Considering this hotel for your Webster trip?
Quanto costano solitamente le camere al Platinum Inn & Suites Webster?
Nei prossimi 60–90 giorni, le tariffe delle camere al Platinum Inn & Suites Webster a Webster si aggirano solitamente intorno a 65 USD a notte per due ospiti, con prezzi che variano da 60 USD a 77 USD.
Com'è la zona intorno al Platinum Inn & Suites Webster?
Il Platinum Inn & Suites Webster a Webster si trova vicino ad attrazioni importanti come il NASA Johnson Space Center, Baybrook Mall e l'ospedale UTMB Health Clear Lake Campus, rendendolo comodo per visite turistiche, shopping e visite mediche. La posizione della struttura è adatta anche ai viaggiatori d'affari che necessitano di facile accesso agli uffici e ai luoghi d'incontro locali.
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-14: 63.686402676818844USD
- 2026-09-15: 64.5537240671997USD
- 2026-09-16: 64.02477949511719USD
- 2026-09-17: 67.18915136901855USD
- 2026-09-18: 103.15335947680663USD
- 2026-09-19: 79.59035080737304USD
- 2026-09-20: 62.56631867541503USD
- 2026-09-21: 61.150127999999995USD
- 2026-09-22: 59.35677179516601USD
- 2026-09-23: 62.68128079211425USD
- 2026-09-24: 58.82776120349121USD
- 2026-09-25: 73.56542922326659USD
- 2026-09-26: 78.12647638110352USD
- 2026-09-27: 62.281897469238274USD
- 2026-09-28: 62.47012372814941USD
- 2026-09-29: 63.233534681579584USD
- 2026-09-30: 62.47012372814941USD
- 2026-10-01: 59.7452838918457USD
- 2026-10-02: 70.17237428430175USD
- 2026-10-03: 70.88478730334472USD
- 2026-10-04: 60.65217742584228USD
- 2026-10-05: 59.25955134356689USD
- 2026-10-06: 59.7452838918457USD
- 2026-10-07: 59.96116795861816USD
- 2026-10-08: 60.58722735095214USD
- 2026-10-09: 72.10390069317626USD
- 2026-10-10: 71.74101300091552USD
- 2026-10-11: 59.16240571417236USD
- 2026-10-12: 58.97656056188964USD
- 2026-10-13: 60.04404015216064USD
- 2026-10-14: 59.7452838918457USD
- 2026-10-15: 64.9344414506836USD
- 2026-10-16: 70.88478730334472USD
- 2026-10-17: 70.17237428430175USD
- 2026-10-18: 60.748706872375486USD
- 2026-10-19: 61.150127999999995USD
- 2026-10-20: 59.7452838918457USD
- 2026-10-21: 64.71963570391846USD
- 2026-10-22: 59.7452838918457USD
- 2026-10-23: 70.40984675775145USD
- 2026-10-24: 70.17237428430175USD
- 2026-10-25: 64.71963570391846USD
- 2026-10-26: 61.68822288757324USD
- 2026-10-27: 59.7452838918457USD
- 2026-10-28: 60.4969081473999USD
- 2026-10-29: 59.16240571417236USD
- 2026-10-30: 76.11540516613769USD
- 2026-10-31: 71.82387199053954USD
- 2026-11-01: 59.7452838918457USD
- 2026-11-02: 64.62628400042725USD
- 2026-11-03: 64.71963570391846USD
- 2026-11-04: 64.71963570391846USD
- 2026-11-05: 64.71963570391846USD
- 2026-11-06: 70.88478730334472USD
- 2026-11-07: 70.88478730334472USD
- 2026-11-08: 59.16240571417236USD
- 2026-11-09: 59.86401792791747USD
- 2026-11-10: 64.71963570391846USD
- 2026-11-11: 64.71963570391846USD
- 2026-11-12: 61.150127999999995USD
- 2026-11-13: 76.67549778186034USD
- 2026-11-14: 76.11540516613769USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 21 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
- La struttura è dotata di un estintore antincendio
- Gli ospiti non ancora vaccinati per il COVID-19 devono indossare le misure di sicurezza nelle aree comuni della struttura
- Bambini e ragazzi di età pari o inferiore a 12 anni soggiornano gratuitamente nella stessa camera dei genitori o tutori, utilizzando i letti presenti.
- Gli animali domestici sono ammessi solo in determinate camere, con alcune restrizioni e previo supplemento (le tariffe sono indicate nella sezione apposita). Per prendere accordi in merito al soggiorno con animali al seguito, contattare direttamente la struttura utilizzando i recapiti riportati nella conferma della prenotazione.
- Per la sicurezza dei viaggiatori, le mascherine sono obbligatorie nelle aree comuni per gli ospiti non vaccinati.
- Supplemento per animali domestici: 25.00 USD ad animale, a notte
- Non vengono richiesti supplementi per gli animali di servizio
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Piscina
Piscina coperta
Camere non fumatori
Business center
Servizio di pulizia
Servizi
Business center
Servizio di pulizia
Lavanderia self-service
24-Hour Front Desk
Parcheggio
Parcheggio
Parcheggio gratuito
Parking Onsite
Attività
Piscina
Piscina coperta
Pool (Indoor)
Fitness Center (nearby)
Informazioni generali
Camere non fumatori
Family room
Internet
Wi-fi gratuito