Looks can be deceiving. I asked for a Studio room but was given a 2 bed suite at the front of the building on the main road where windows are not sound proofed and road noise. The rooms are uniquely set up with the bathroom sink outside the bathroom. The water pressure was non existent so could not shower. After complaining and being told there was no alternative till at least 2pm.. Guess what they suddenly found another room away from the road. On room 2 better for sure but again problems... no plug for the coffee station which you had to relocate to the louge to find the one and only suitable plug point. The couch arm rest was broken and the room service menu was half missing. I had to go to the lobby to see the menu. Having ordered I received the food which is very well priced but...a simple burger patty was so over cooked it was awful.. I therefor elected to find alternative accommodation and checked out 2 days early. They offered to move room again but no thank you!! The entrance and hallways are opulent and beautiful but beyond the hallways the rooms are old tired and in desperate need of a revamp.. By the way if the bed is the ultimate test then that would give the hotel a pass as the beds in bothrooms as well as pillows were super
Looks can be deceiving. I asked for a Studio room but was given a 2 bed suite at the front of the building on the main road where windows are not sound proofed and road noise. The rooms are uniquely set up with the bathroom sink outside the bathroom. The water pressure was non existent so could not shower. After complaining and being told there was no alternative till at least 2pm.. Guess what they suddenly found another room away from the road. On room 2 better for sure but again problems... no plug for the coffee station which you had to relocate to the louge to find the one and only suitable plug point. The couch arm rest was broken and the room service menu was half missing. I had to go to the lobby to see the menu. Having ordered I received the food which is very well priced but...a simple burger patty was so over cooked it was awful.. I therefor elected to find alternative accommodation and checked out 2 days early. They offered to move room again but no thank you!! The entrance and hallways are opulent and beautiful but beyond the hallways the rooms are old tired and in desperate need of a revamp.. By the way if the bed is the ultimate test then that would give the hotel a pass as the beds in bothrooms as well as pillows were super
