Delta Hotels by Marriott Little Rock West

Habitaciones grandes y limpias; check in rápido pero muy informal. Desayuno muy básico y muy caro (faltan muchas cosas para un hotel de esa categoría). El recepcionista que nos atendió en el check out es el mejor ( súper actitud) y muy amable.

The air conditioning wasn't working in the guest rooms. I requested a late check-out due to sitting in meetings til 4:00 in the afternoon. The front desk told me i could check out at 4:00 but at 12:30 when i went up to the room during lunch break, my key would no longer work. Our convention was told that we would be comped for both nights stay, but because i was booked thru hotels.com, i was told at the front desk that i would only be comped for the 1st night. Terrible experience.

I did not have any air condition because the air was out in the whole hotel. Because it was paid for already i had to stay.

The first room the AC was not working and was 78 degrees, went back and asked for another room, no problem. All in all the hote lwas nice and clean.

Room was clean and in good condition. However, some of the amenity claims were clearly inaccurate. The hotel is not "newly remodeled". It's mostly remodeled but doesn't seem to have been finished. The second floor hall smelled like sewage. The bar is closed. Starbucks is closed. The restaurant was open for breakfast and dinner but the wait staff was basically non-existent. This used to be one of the nicer hotels in Little Rock but the lack of advertised amenities was a major turn off.