Hard Rock Hotel San Diego

👌

The room was nice and clean, and the location was conveniently located near Petco Park.

⭐️⭐️ 2/5 — Disappointing experience for the price Unfortunately, our stay at the Hard Rock Hotel San Diego was pretty disappointing, especially considering that we paid for a suite. We arrived around 9:00 AM and understood that official check-in wasn't until 4:00 PM. We weren't expecting a guaranteed early check-in, but when we asked about the possibility, the front desk representative told us absolutely, that we would be next up when a room became available, and that it shouldn't take too long. We waited in the lobby for more than six hours. During that time, we watched most other guests arriving get checked into their rooms, while we continued waiting. When we finally asked the same representative for an update several hours later, we were told our room hadn't been cleaned yet. When I asked if that meant we'd probably be waiting until 4 PM, she said, "Yeah, at the latest." That was a pretty big difference from being told earlier that it shouldn't take too long. We were eventually given our room around 3:15 PM and were told the delay had been because of a broken curtain rod. The frustrating part was that when we finally got into the room, the curtain rod was still broken. Unfortunately, the room itself had several issues. The AC was terrible. Even with it set to high, the room wasn't much cooler than the outside temperature. Several of the power outlets didn't work, and the bed felt very worn down. The shower had a really cool design, but it leaked enough water onto the

The staff was great and even when we arrived early for check in they made sure our bags were safe until our room was ready. Our room was lovely! Bed was comfortable and overall the room was very clean!! The gym was better than expected. We didn’t have to change our routine because there had really good equipment in there. The breakfast at MaryJanes was excellent!! Lots of options and the servers were great and attentive!

Great location for PetCo, Convention Center, Gaslamp district, very walkable and lots to do.