Hotel LIV

We were extremely disappointed with our stay at Hotel LIV in Birmingham. Unfortunately, it was one of the worst hotel experiences we have had. The lack of soundproofing was a major issue, as we could hear absolutely everything happening around us. Throughout the night, people were constantly slamming doors, shouting and making excessive noise, which was extremely uncomfortable and completely unacceptable when you are trying to sleep. The noise continued throughout the night, meaning we barely slept at all. The walls and doors seemed to offer little to no sound insulation, making it impossible to relax or enjoy our stay. On top of this, we did not feel that the surrounding area was particularly safe, which made the overall experience even more unpleasant. A hotel stay should be somewhere you can feel comfortable, safe and get a decent night's sleep. Unfortunately, none of these expectations were met. We left feeling very disappointed and would not recommend Hotel LIV or choose to stay here again.

Clean and modern hotel. Lift out of order so be prepared to carry bags to third floor. Room was exactly as per photos. No ariel for TV and Internet kept dropping so couldn't watch. Plenty of parking when I arrived, but got extremely busy in the evening as shared with the lounge bar next door. Quite noisy outside, but it's a city centre. All in all a good hotel, especially for the price I paid.

A basic and compact hotel room but it was clean and had everything needed for a short stay. A light controlled from the bedside would have been helpful. The service at reception was very good - polite and cheerful - manned 24/7. The location was great - under a mile from the Utilita Arena and Symphony Hall. Free parking made it ideal for our stay. Whilst the standard rating system might have awarded 3 stars, for our purposes it was 4 star.

On arrival, I was informed that the lift was not working and my room was on the 3rd floor. This was up a tight and steep staircase. Luckily I only had an overnight bag. On entering the room I was greeted by a pungent smell from the bathroom. It didn't dissipate during the 3 day stay. The toilet seat was broken and smaller than the toilet itself. So. Not a great start. The bathroom light switch was literally behind a wardrobe, pulled forward slightly. One of the mugs was unwashed and the kettle was kept far from any plug. As a base for sleeping, whislt in the city, it was fine, but wasn't pleasent. The staff were great though. One recut my kept every night, as he said some people had issues and he didn't want me walking 3 flights up and then back down. That's considerate! They were also helpful on providing extra tea and milk etc. Parking wasn't clearly signposted, but was easy to find after being given directions. The area feels quite rough, but it's really not and it is very convenient for the city, just a 20 minute walk Had a paid more then perhaps I'd be annoyed. I think this is an OK budget place, sort of Hostel+, but they need to sort cleanliness

Room was clean, but very warm would need some kind of air conditioning or a better fan. It was not ideal that the lift was broken we only booked the day before we travelled and there was no acknowledgement of this beforehand my wife has arthritis and she had ro walk so many flights of stairs. A room offer on a lower floor would of helped.