Made a reservation early enough for my request to have been taken into consideration however when ai arrived at check in, Im told the rooms on the 1st floor wont be done until later in the day. Really? You see you have a request but choose to ignore. Ok 2nd- never got a rundown of the place such as you needing your key to get through the doors, where things are located. 3rd - none of the buttons for holding the door open worked. Staff just stared while struggling to get the stupid luggage cart out of the door. 4th- there is NOTHING in the rooms. No paper towels, no soap to wash dishes, no pans. Not even a friggin coffee pot!!!! Didnt get told at check in that you would have to purchase those separately. Why call yourself an extended stay when you cant even provide for basic stuff 4th - went to get coffee in the morning downstairs and theres nothing. No sugar, etc. No staff around to ask 5th - im so friggin sick of evreywhere having a stupid app. Couldnt do laundry becuase you need some app to do it with. Absolutely ridiculous 6th - missed a damn meeting because there was ABSOLUTELY NO INTERNET reception. The hotels log in disnt work, neither did my own hotspot. Extremely disappointing and dissatisfied stay
Made a reservation early enough for my request to have been taken into consideration however when ai arrived at check in, Im told the rooms on the 1st floor wont be done until later in the day. Really? You see you have a request but choose to ignore. Ok 2nd- never got a rundown of the place such as you needing your key to get through the doors, where things are located. 3rd - none of the buttons for holding the door open worked. Staff just stared while struggling to get the stupid luggage cart out of the door. 4th- there is NOTHING in the rooms. No paper towels, no soap to wash dishes, no pans. Not even a friggin coffee pot!!!! Didnt get told at check in that you would have to purchase those separately. Why call yourself an extended stay when you cant even provide for basic stuff 4th - went to get coffee in the morning downstairs and theres nothing. No sugar, etc. No staff around to ask 5th - im so friggin sick of evreywhere having a stupid app. Couldnt do laundry becuase you need some app to do it with. Absolutely ridiculous 6th - missed a damn meeting because there was ABSOLUTELY NO INTERNET reception. The hotels log in disnt work, neither did my own hotspot. Extremely disappointing and dissatisfied stay