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Graduate by Hilton Dallas

From

US$ 224

/noite

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Graduate by Hilton Dallas - Quarto

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Graduate by Hilton Dallas - Receção

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From

US$ 224

/noite

Sobre este alojamento

Experimente uma piscina exterior e uma sala de fitness aberta 24 horas. O espaço inclui também Wi-fi grátis e um salão de banquetes.

Comodidades

Experimente uma piscina exterior e uma sala de fitness aberta 24 horas. O espaço inclui também Wi-fi grátis e um salão de banquetes.

Comodidades para negócios

As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e assistência multilingue. Planeia um evento em Dallas? Este hotel dispõe de um centro de conferências e de 5 salas de reuniões, com uma área total de 245 metros quadrados.

Restaurante

Recarregue baterias no restaurante Los Charros dGraduate by Hilton Dallas. Termine o dia com uma bebida refrescante no bar/lounge. O hotel serve pequeno-almoços preparados no momento durante a semana entre as 7:00 e as 11:00 e aos fins de semana entre as 7:00 e as 12:00, mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 93 quartos com ar condicionado, um frigorífico e um televisor de ecrã plano. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho estão equipadas com um polibã e secadores de cabelo. As comodidades incluem ainda cofres e secretárias, além de telefone com chamadas locais grátis.

Localização

Com uma estadia Graduate by Hilton Dallas em Dallas (Park Cities), ficará a 1 minuto(s) de carro de Southern Methodist University e a 6 minuto(s) de Northpark Center. Este hotel está a 8,1 km (5 mi) de Dallas World Aquarium e a 8,2 km (5,1 mi) de American Airlines Center.

O que há nas proximidades

Southern Methodist University(0.1 milhas)
Gerald J. Ford Stadium(0.4 milhas)
George W. Bush Presidential Library and Museum(0.7 milhas)
Mockingbird Station Shopping(0.9 milhas)
Bairro Comercial de Knox-Henderson(0.9 milhas)
Angelika Film Center(1.1 milhas)
Dallas Country Club(1.2 milhas)
Highland Park Shopping Village(1.3 milhas)
Teatro de Granada(1.7 milhas)
Northpark Center(2.4 milhas)
Plaza at Preston Center(2.5 milhas)
Turtle Creek Greenbelt(2.8 milhas)
The Strip on Cedar Springs(2.9 milhas)
Baylor Scott & White Medical Center - Uptown(2.9 milhas)
Frontiers of Flight Museum(3.3 milhas)
Aeroporto de Love Field(4.4 milhas)
Aeroporto Internacional de Dallas-Fort Worth (DFW)(24 milhas)
Aeroporto Nacional de McKinney (DTX)(28.8 milhas)

Wi-fi gratuito
Serviço de lavandaria
Elevador
Funcionários multilingues
Salas de reuniões
Depósito de bagagem

Localização

6101 Hillcrest Ave, University Park, Dallas, Texas, Estados Unidos

Southern Methodist University (0.1 milhas)

Gerald J. Ford Stadium (0.4 milhas)

George W. Bush Presidential Library and Museum (0.7 milhas)

Mockingbird Station Shopping (0.9 milhas)

Bairro Comercial de Knox-Henderson (0.9 milhas)

Angelika Film Center (1.1 milhas)

Mais informações sobre a localização

Avaliações dos hóspedes

7

Agradável

Com base em 1.003 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

As avaliações do Graduate by Hilton Dallas destacam uma localização muito conveniente em frente à SMU e uma equipe amigável, mas também observam reformas em andamento com fechamentos temporários, estacionamento exclusivo com manobrista e problemas recorrentes com ar condicionado barulhento ou ineficaz em alguns quartos.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

As avaliações do Graduate by Hilton Dallas destacam uma localização muito conveniente em frente à SMU e uma equipe amigável, mas também observam reformas em andamento com fechamentos temporários, estacionamento exclusivo com manobrista e problemas recorrentes com ar condicionado barulhento ou ineficaz em alguns quartos.

Muitos hóspedes elogiam quartos impecáveis e decoração moderna, embora outros relatem espaços escuros ou pequenos, chuveiros escorregadios e camas ou travesseiros desconfortáveis. O feedback sobre limpeza e manutenção é misto, com relatos de cabelo ou poeira, poeira de construção durante as reformas e problemas ocasionais, como tomadas não funcionando ou encanamento barulhento. As opções de refeições e comodidades variam amplamente; o café da manhã e o bar recebem elogios às vezes, mas o fechamento de restaurantes, horários limitados, a falta de café gratuito ou no quarto e os preços altos são notados. Espere uma estadia conveniente e boutique perto da SMU, com pontos positivos atenuados por interrupções relacionadas às reformas.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

As instalações são afetadas pelas reformas em andamento, com relatos de áreas isoladas, poeira de construção e fechamentos temporários da piscina, academia e restaurante. O estacionamento é exclusivo com manobrista e geralmente é descrito como caro; o bar e a área da piscina recebem elogios ocasionais quando estão disponíveis.

Avaliações dos hóspedes relacionadas

10

Jana

22 de set. de 2024

·

A estadia foi de 1 noite

The lack of parking, & "expensive" valet only option is not what I preferred traveling for work. The staff worked with me on this which I appreciated after a very long day. The location is fantastic. Very good food options driveable within minutes. SMU campus across the street...also very handy. I highly recommend the breakfast from the on site restaurant. Loved that! If work brings me back here Ill definitely consider staying again! Thank you.

The lack of parking, & "expensive" valet only option is not what I preferred traveling for work. The staff worked with me on this which I appreciated after a very long day. The location is fantastic. Very good food options driveable within minutes. SMU campus across the street...also very handy. I highly recommend the breakfast from the on site restaurant. Loved that! If work brings me back here Ill definitely consider staying again! Thank you.

6

Tamara

16 de mar. de 2024

·

A estadia foi de 2 noites

Nice safe area, walkable. Close drive to the things we wanted to do. Pool area closed off so not able to go outside to sit and relax. VERY expensive bottles of water in room, could buy a whole case with lots of change left over from Walmart for this price. Bathroom door was a joke! Noisy and hard to close. Room and facilities were very clean. Would not stay here again for the price. Valet parking was a pain and continually having to tip each time you picked up or dropped off your car.

Nice safe area, walkable. Close drive to the things we wanted to do. Pool area closed off so not able to go outside to sit and relax. VERY expensive bottles of water in room, could buy a whole case with lots of change left over from Walmart for this price. Bathroom door was a joke! Noisy and hard to close. Room and facilities were very clean. Would not stay here again for the price. Valet parking was a pain and continually having to tip each time you picked up or dropped off your car.

8

Michael

16 de dez. de 2023

·

A estadia foi de 1 noite

Negatives: Valet parking only $37 per night. Amenities fee $20, for what?

Negatives: Valet parking only $37 per night. Amenities fee $20, for what?

8

Matthew

20 de jul. de 2023

·

A estadia foi de 3 noites

The people here are amazingly friendly and among the nicest in all of my travels. Loved the pool and the rooftop terrace. the restaurant was also delicious and the staff was amazing. Just keep in mind that parking is Valet only

The people here are amazingly friendly and among the nicest in all of my travels. Loved the pool and the rooftop terrace. the restaurant was also delicious and the staff was amazing. Just keep in mind that parking is Valet only

2

Rebecca

16 de mar. de 2025

·

A estadia foi de 1 noite

This hotel is apparently under renovations and we werent told. So, no lounge and no restaurant!! Also, there is renovations going on in other places in this hotel. The ac was extremely noisy and it sounded like water dripping everytime the ac went off.

This hotel is apparently under renovations and we werent told. So, no lounge and no restaurant!! Also, there is renovations going on in other places in this hotel. The ac was extremely noisy and it sounded like water dripping everytime the ac went off.

8

Marco

28 de mar. de 2024

·

A estadia foi de 4 noites

Perfect location, the only down side: a self parking for guest’s is not offered

Perfect location, the only down side: a self parking for guest’s is not offered

6

Suzanne

20 de abr. de 2025

·

A estadia foi de 2 noites

We were not told the property is undergoing construction!The restaurant was closed and they only offered free coffee from 5-7am! Ridiculous! Not enough towels, several outlets didn’t work, no water bottles offered in the room. The AC unit kicked on and off very loud during the night. We’ve stayed at other Graduate Hotels and this was a disappointment. Seemed to be short on staffing too. Disappointed in Hilton!!

We were not told the property is undergoing construction!The restaurant was closed and they only offered free coffee from 5-7am! Ridiculous! Not enough towels, several outlets didn’t work, no water bottles offered in the room. The AC unit kicked on and off very loud during the night. We’ve stayed at other Graduate Hotels and this was a disappointment. Seemed to be short on staffing too. Disappointed in Hilton!!

6

Kristin

17 de fev. de 2025

·

A estadia foi de 2 noites

Hotel is under construction, not fully operable - construction dust everywhere

Hotel is under construction, not fully operable - construction dust everywhere

2

Omid

18 de fev. de 2025

·

A estadia foi de 2 noites

The hotel is under major renovation. Most of the hotel is roped off and what is open looks like a construction site with temp walls and cardboard taped on the floor. The room was filthy and dirty. Pool and gym were closed. None of this was disclosed. This hotel should not be open while this level of construction is taking place. We left after 30 minutes and booked a different hotel for the weekend. I have requested hotels.com to issue a refund.

The hotel is under major renovation. Most of the hotel is roped off and what is open looks like a construction site with temp walls and cardboard taped on the floor. The room was filthy and dirty. Pool and gym were closed. None of this was disclosed. This hotel should not be open while this level of construction is taking place. We left after 30 minutes and booked a different hotel for the weekend. I have requested hotels.com to issue a refund.

8

Marisa

16 de mar. de 2025

·

A estadia foi de 2 noites

I was not aware they were undergoing a renovation from The Lumen to becoming a Graduate by Hilton hotel. So there was active construction and work going on during my stay and The Front Room restaurant was not open. That being said, I was told it is slated to be complete by April 2025, and the style and amenities of the new brand look great so far. Also the staff was really accommodating- including Gilbert at the front desk check in who gave me a place to work while I waited for my room to be ready. I look forward to coming back when all of the upgrades are complete!

I was not aware they were undergoing a renovation from The Lumen to becoming a Graduate by Hilton hotel. So there was active construction and work going on during my stay and The Front Room restaurant was not open. That being said, I was told it is slated to be complete by April 2025, and the style and amenities of the new brand look great so far. Also the staff was really accommodating- including Gilbert at the front desk check in who gave me a place to work while I waited for my room to be ready. I look forward to coming back when all of the upgrades are complete!

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

O feedback sobre a limpeza é misto. Muitos hóspedes acharam os quartos muito limpos, enquanto outros relataram problemas como cabelo nos chuveiros, poeira, superfícies manchadas ou serviço de quarto inadequado, às vezes agravado pela poeira da construção.

Avaliações dos hóspedes relacionadas

10

Eve

7 de set. de 2024

·

A estadia foi de 1 noite

Beautiful hotel right at SMU campus. Clean, quiet and comfortable. Room was nice and bed comfortable. Bathroom was big and clean. Staff is very friendly and helpful. Valet parking.

Beautiful hotel right at SMU campus. Clean, quiet and comfortable. Room was nice and bed comfortable. Bathroom was big and clean. Staff is very friendly and helpful. Valet parking.

10

Kimberly

17 de nov. de 2024

·

A estadia foi de 1 noite

Great hotel! We’ve stayed here twice now and the staff is always helpful, the property is clean and our room is ready on time. Great location too. We’ll be back!

Great hotel! We’ve stayed here twice now and the staff is always helpful, the property is clean and our room is ready on time. Great location too. We’ll be back!

6

MATTHEW

21 de abr. de 2024

·

A estadia foi de 2 noites

Very friendly staff but the rooms need to be cleaned better between stays. I wiped down the bedside table and so much dirt came off I was afraid to look in corners. I am immunocompromised so I was not happy. The public areas of the property looked great.

Very friendly staff but the rooms need to be cleaned better between stays. I wiped down the bedside table and so much dirt came off I was afraid to look in corners. I am immunocompromised so I was not happy. The public areas of the property looked great.

8

Anne

22 de jul. de 2024

·

A estadia foi de 1 noite

The location was perfect for the my scheduled activities. Very safe location. Staff were very efficient. The room was 3rd level pool side, which was an additional cost. I would not recommend this if you are wanting a more quiet stay as you can hear the music playing from the pool area. The room was spacious but not completely clean. Stains on the closet doors, dust on light fixtures, shower floor was stained. The bed, bedding, pillows were very comfortable. I did not request an accessible room but that is what I got which would account for the dings and marks on the walls. Overall I would stay here again but request a room not poolside as it is not worth the higher rate.

The location was perfect for the my scheduled activities. Very safe location. Staff were very efficient. The room was 3rd level pool side, which was an additional cost. I would not recommend this if you are wanting a more quiet stay as you can hear the music playing from the pool area. The room was spacious but not completely clean. Stains on the closet doors, dust on light fixtures, shower floor was stained. The bed, bedding, pillows were very comfortable. I did not request an accessible room but that is what I got which would account for the dings and marks on the walls. Overall I would stay here again but request a room not poolside as it is not worth the higher rate.

2

Sigalit

8 de set. de 2024

·

A estadia foi de 4 noites

There was a hair in my shower very obvious that it was not mine. Complained twice and it was still there when I checked out!

There was a hair in my shower very obvious that it was not mine. Complained twice and it was still there when I checked out!

8

Elizabeth

11 de ago. de 2023

·

A estadia foi de 4 noites

Nice staff and clean room

Nice staff and clean room

8

Kimberly

13 de jul. de 2024

·

A estadia foi de 2 noites

We stayed at this hotel for a few days due to Hurricane Beryl in Houston. The customer service was great the staff were all friendly and accommodating. The room wasn’t as clean as it should have been. I typically clean when I come but it wasn’t in the best condition. The room was a nice size given that we traveled with an infant and needed some extra space. Overall it wasn’t a bad experience the room just wasn’t very clean.

We stayed at this hotel for a few days due to Hurricane Beryl in Houston. The customer service was great the staff were all friendly and accommodating. The room wasn’t as clean as it should have been. I typically clean when I come but it wasn’t in the best condition. The room was a nice size given that we traveled with an infant and needed some extra space. Overall it wasn’t a bad experience the room just wasn’t very clean.

2

Omid

18 de fev. de 2025

·

A estadia foi de 2 noites

The hotel is under major renovation. Most of the hotel is roped off and what is open looks like a construction site with temp walls and cardboard taped on the floor. The room was filthy and dirty. Pool and gym were closed. None of this was disclosed. This hotel should not be open while this level of construction is taking place. We left after 30 minutes and booked a different hotel for the weekend. I have requested hotels.com to issue a refund.

The hotel is under major renovation. Most of the hotel is roped off and what is open looks like a construction site with temp walls and cardboard taped on the floor. The room was filthy and dirty. Pool and gym were closed. None of this was disclosed. This hotel should not be open while this level of construction is taking place. We left after 30 minutes and booked a different hotel for the weekend. I have requested hotels.com to issue a refund.

10

Michael

6 de set. de 2025

·

A estadia foi de 1 noite

Have stayed here multiple times and highly recommend, especially for anything to do with SMU- walking distance to anywhere on campus. Excellent new restaurant, rooms have always been spotless and comfortable, staff always pleasant and welcoming.

Have stayed here multiple times and highly recommend, especially for anything to do with SMU- walking distance to anywhere on campus. Excellent new restaurant, rooms have always been spotless and comfortable, staff always pleasant and welcoming.

10

Mary

17 de out. de 2025

·

A estadia foi de 2 noites

The room was extremely clean and comfortable. The decor was very nice and updated and the bathroom had a nice sized walk-in shower.

The room was extremely clean and comfortable. The decor was very nice and updated and the bathroom had a nice sized walk-in shower.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos variam em tamanho e estilo, com alguns elogiados como espaçosos e modernos, enquanto outros parecem pequenos ou escuros. As reclamações recorrentes incluem ar condicionado barulhento ou ineficaz, camas desconfortáveis ou travesseiros pequenos, chuveiros escorregadios e ruído ocasional do trânsito ou da área da piscina.

Avaliações dos hóspedes relacionadas

6

Missie

8 de jul. de 2025

·

A estadia foi de 3 noites

This was the cleanest and best airconditioned room I have ever stayed in. But....there is NO complimentary coffee, no coffee maker in your room, and no parking. Valet is $40 per each day of your stay. No choice to park on your own! And there is no Smart TV. The rooms are very nice but very dark and the bathroom lighting is horrible! We chose this hotel based off Expedia reviews and the Hilton name, but this is not a Hilton style hotel.

This was the cleanest and best airconditioned room I have ever stayed in. But....there is NO complimentary coffee, no coffee maker in your room, and no parking. Valet is $40 per each day of your stay. No choice to park on your own! And there is no Smart TV. The rooms are very nice but very dark and the bathroom lighting is horrible! We chose this hotel based off Expedia reviews and the Hilton name, but this is not a Hilton style hotel.

10

Amy

25 de jul. de 2025

·

A estadia foi de 1 noite

We stayed on the south side of the property this year and found the room was much smaller than our previous visits staying on the north side of the property.

We stayed on the south side of the property this year and found the room was much smaller than our previous visits staying on the north side of the property.

6

Morgan

10 de ago. de 2025

·

A estadia foi de 1 noite

The air conditioning in the room was non-existent, as the room was set below 70 degrees and never came close, despite the machine running all night and sounding like a diesel engine starting each time it started back up. The shower also was disappointing as the water pressure was not enough for the oversized, non-adjustable shower head.

The air conditioning in the room was non-existent, as the room was set below 70 degrees and never came close, despite the machine running all night and sounding like a diesel engine starting each time it started back up. The shower also was disappointing as the water pressure was not enough for the oversized, non-adjustable shower head.

8

Anne

22 de jul. de 2024

·

A estadia foi de 1 noite

The location was perfect for the my scheduled activities. Very safe location. Staff were very efficient. The room was 3rd level pool side, which was an additional cost. I would not recommend this if you are wanting a more quiet stay as you can hear the music playing from the pool area. The room was spacious but not completely clean. Stains on the closet doors, dust on light fixtures, shower floor was stained. The bed, bedding, pillows were very comfortable. I did not request an accessible room but that is what I got which would account for the dings and marks on the walls. Overall I would stay here again but request a room not poolside as it is not worth the higher rate.

The location was perfect for the my scheduled activities. Very safe location. Staff were very efficient. The room was 3rd level pool side, which was an additional cost. I would not recommend this if you are wanting a more quiet stay as you can hear the music playing from the pool area. The room was spacious but not completely clean. Stains on the closet doors, dust on light fixtures, shower floor was stained. The bed, bedding, pillows were very comfortable. I did not request an accessible room but that is what I got which would account for the dings and marks on the walls. Overall I would stay here again but request a room not poolside as it is not worth the higher rate.

4

Allen

7 de out. de 2024

·

A estadia foi de 2 noites

This is not a four-star hotel. The A/C is loud and wakes you up during the night. Water pipes bang during the night. The closet has two or three hangers available. There is noise in the front rooms from traffic on Hillcrest Avenue. Service in the restaurant was poor. Lampshade had hole in it, was hung crooked, and the light bulb was burned out. Furniture was unimpressive. Have been twice billed a "property amenity fee" and have no idea what this is. Over priced and overrated. Will not stay there again.

This is not a four-star hotel. The A/C is loud and wakes you up during the night. Water pipes bang during the night. The closet has two or three hangers available. There is noise in the front rooms from traffic on Hillcrest Avenue. Service in the restaurant was poor. Lampshade had hole in it, was hung crooked, and the light bulb was burned out. Furniture was unimpressive. Have been twice billed a "property amenity fee" and have no idea what this is. Over priced and overrated. Will not stay there again.

8

Mahsa

28 de set. de 2025

·

A estadia foi de 1 noite

Love the graduate hotels except their beds are extremely uncomfortable. That’s across every location.

Love the graduate hotels except their beds are extremely uncomfortable. That’s across every location.

8

Tim

21 de jan. de 2024

·

A estadia foi de 2 noites

The staff was very gracious, especially the valet guy! The room was very spacious and the shower was huge! The bed was very comfortable. Our only complaint was there were no USB ports! Those would have been nice!

The staff was very gracious, especially the valet guy! The room was very spacious and the shower was huge! The bed was very comfortable. Our only complaint was there were no USB ports! Those would have been nice!

8

Vance

12 de out. de 2025

·

A estadia foi de 2 noites

The Balcony room originally assigned overlooks the dumpsters of the property I was relocated after

The Balcony room originally assigned overlooks the dumpsters of the property I was relocated after

6

Michelle

16 de ago. de 2025

·

A estadia foi de 2 noites

The bed and the pillows were hard as rocks. Only complaint. They were truly uncomfortable. Otherwise, staff and location are great. But they need to fix that issue. I won't stay there again anytime soon just due to not being able to sleep well.

The bed and the pillows were hard as rocks. Only complaint. They were truly uncomfortable. Otherwise, staff and location are great. But they need to fix that issue. I won't stay there again anytime soon just due to not being able to sleep well.

6

Michael

21 de ago. de 2025

·

A estadia foi de 2 noites

We stayed here before remodel. Very modern but dated. Now the decor in the rooms looks like something at Disneyland. Waiting for woody to jump out. Overkill with the western/pony theme. Shower is large very slippery once you use soap. Air conditioner is the worst ever!!! Had to put in ear plugs to try and sleep. Even my daughter in another room could not sleep because air conditioner was so loud!!! She can sleep thru anything. Lobby and restaurant are great. Just the rooms make me not want to stay here again.

We stayed here before remodel. Very modern but dated. Now the decor in the rooms looks like something at Disneyland. Waiting for woody to jump out. Overkill with the western/pony theme. Shower is large very slippery once you use soap. Air conditioner is the worst ever!!! Had to put in ear plugs to try and sleep. Even my daughter in another room could not sleep because air conditioner was so loud!!! She can sleep thru anything. Lobby and restaurant are great. Just the rooms make me not want to stay here again.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O serviço é frequentemente elogiado como atencioso e prestativo em toda a equipe do hotel e dos manobristas. No entanto, alguns hóspedes relataram serviço lento ou inconsistente, benefícios de elite não cumpridos ou pedidos de check-out tardio, e falta de funcionários ou atrasos no restaurante.

Avaliações dos hóspedes relacionadas

2

Andrea

1 de nov. de 2024

·

A estadia foi de 1 noite

Rating is zero. I did not get an upgrade and they had upgrades available and with my status I should've have an upgrade and a late check out but that wasn’t given to me even though they had rooms available. The staff knocked on my door continuously from 9 AM until 1 pm with a late check out I'm entitled to a 4 PM check out. To knock on my door seven times and call six times is unacceptable. I was also supposed to receive 20% discount on food with status and didn’t receive that either. This hotel is more of a 2 star hotel. Be warned.

Rating is zero. I did not get an upgrade and they had upgrades available and with my status I should've have an upgrade and a late check out but that wasn’t given to me even though they had rooms available. The staff knocked on my door continuously from 9 AM until 1 pm with a late check out I'm entitled to a 4 PM check out. To knock on my door seven times and call six times is unacceptable. I was also supposed to receive 20% discount on food with status and didn’t receive that either. This hotel is more of a 2 star hotel. Be warned.

10

Kimberly

17 de nov. de 2024

·

A estadia foi de 1 noite

Great hotel! We’ve stayed here twice now and the staff is always helpful, the property is clean and our room is ready on time. Great location too. We’ll be back!

Great hotel! We’ve stayed here twice now and the staff is always helpful, the property is clean and our room is ready on time. Great location too. We’ll be back!

10

Jessica

7 de set. de 2025

·

A estadia foi de 3 noites

Great staff

Great staff

8

Marco

15 de nov. de 2023

·

A estadia foi de 1 noite

Location is excellent, staff could be more polite especially valet

Location is excellent, staff could be more polite especially valet

8

Carol

19 de nov. de 2025

·

A estadia foi de 1 noite

Returning customer. Have stayed numerous times and always enjoy the location, updated amenities and friendly staff

Returning customer. Have stayed numerous times and always enjoy the location, updated amenities and friendly staff

6

Robert

5 de dez. de 2023

·

A estadia foi de 1 noite

There was NO ONE staffing the restaurant for breakfast. NO ONE. I and three unrelated other people waited and waited and then left. Hotels by this ownership group are always dingy and dirty in the corners and baseboards and the elevators are beat up. A little design flair does NOT make up for the dinginess and poor service.

There was NO ONE staffing the restaurant for breakfast. NO ONE. I and three unrelated other people waited and waited and then left. Hotels by this ownership group are always dingy and dirty in the corners and baseboards and the elevators are beat up. A little design flair does NOT make up for the dinginess and poor service.

6

Matthew

11 de fev. de 2024

·

A estadia foi de 2 noites

It was perfect for what we were doing and very close to our tennis tournament. Hotel was nice and rooms were big. But when we got there at 4 the room wasn’t ready but we were offered free cocktails. The service is no where near the level of the actual hotel. It is severely lacking from the front desk to the bar/ restaurant. Restaurant was never busy and service was super slow and not professional. The valet was great and professional, I believe his name was Omar. Basically nice boutique hotel but service was not up to the level.

It was perfect for what we were doing and very close to our tennis tournament. Hotel was nice and rooms were big. But when we got there at 4 the room wasn’t ready but we were offered free cocktails. The service is no where near the level of the actual hotel. It is severely lacking from the front desk to the bar/ restaurant. Restaurant was never busy and service was super slow and not professional. The valet was great and professional, I believe his name was Omar. Basically nice boutique hotel but service was not up to the level.

10

Michael

6 de set. de 2025

·

A estadia foi de 1 noite

Have stayed here multiple times and highly recommend, especially for anything to do with SMU- walking distance to anywhere on campus. Excellent new restaurant, rooms have always been spotless and comfortable, staff always pleasant and welcoming.

Have stayed here multiple times and highly recommend, especially for anything to do with SMU- walking distance to anywhere on campus. Excellent new restaurant, rooms have always been spotless and comfortable, staff always pleasant and welcoming.

8

Jessie

21 de nov. de 2023

·

A estadia foi de 1 noite

The front desk lady took forever to let us get our room.

The front desk lady took forever to let us get our room.

10

Tracee

22 de jul. de 2024

·

A estadia foi de 1 noite

Hotel was awesome but the staff absolutely sealed the deal for me!!! Customer service/valet was top notch!!! I will for sure be staying here again!!! Best hotel I have stayed at in a long time!!!

Hotel was awesome but the staff absolutely sealed the deal for me!!! Customer service/valet was top notch!!! I will for sure be staying here again!!! Best hotel I have stayed at in a long time!!!

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Excelente localização em frente à SMU e conveniente para Highland Park, Uptown e o centro da cidade; muitas atrações e restaurantes são acessíveis a pé ou de carro. A área circundante é geralmente segura e tranquila.

Avaliações dos hóspedes relacionadas

10

Jana

22 de set. de 2024

·

A estadia foi de 1 noite

The lack of parking, & "expensive" valet only option is not what I preferred traveling for work. The staff worked with me on this which I appreciated after a very long day. The location is fantastic. Very good food options driveable within minutes. SMU campus across the street...also very handy. I highly recommend the breakfast from the on site restaurant. Loved that! If work brings me back here Ill definitely consider staying again! Thank you.

The lack of parking, & "expensive" valet only option is not what I preferred traveling for work. The staff worked with me on this which I appreciated after a very long day. The location is fantastic. Very good food options driveable within minutes. SMU campus across the street...also very handy. I highly recommend the breakfast from the on site restaurant. Loved that! If work brings me back here Ill definitely consider staying again! Thank you.

8

Robert

27 de ago. de 2023

·

A estadia foi de 2 noites

We came in to an event across the street. The property was easily accessible, small and calm, and had valet parking. The lobby was nice and the pool area was a pleasant place to relax. The staff were exceptionally friendly and helpful, especially Terri at the front desk. Check in was easy. The room was large and comfortable, clean and well decorated. There was a mini frig and safe in good condition. There is a bit of noise from other rooms, closing doors in the hall, and stomping from the room above. However, the A/C has full control so the fan could be left on to mitigate that. Also the surrounding area is quiet. The location is great for SMU, Uptown, Highland Park, and Downtown-very central. Snyder Plaza next door has several eating establishments and gas station with a 7-11. Breakfast and dinner are available on site and the bar open until 10 or 11. Everything is a little pricey, but it is Dallas. Overall this is a great base for a stay in Dallas, very comfortable with pleasant atmosphere.

We came in to an event across the street. The property was easily accessible, small and calm, and had valet parking. The lobby was nice and the pool area was a pleasant place to relax. The staff were exceptionally friendly and helpful, especially Terri at the front desk. Check in was easy. The room was large and comfortable, clean and well decorated. There was a mini frig and safe in good condition. There is a bit of noise from other rooms, closing doors in the hall, and stomping from the room above. However, the A/C has full control so the fan could be left on to mitigate that. Also the surrounding area is quiet. The location is great for SMU, Uptown, Highland Park, and Downtown-very central. Snyder Plaza next door has several eating establishments and gas station with a 7-11. Breakfast and dinner are available on site and the bar open until 10 or 11. Everything is a little pricey, but it is Dallas. Overall this is a great base for a stay in Dallas, very comfortable with pleasant atmosphere.

10

Patricia

7 de fev. de 2024

·

A estadia foi de 1 noite

Great location next to SMU and the G.W. Bush Presidential Library. Service and accommodations were top rated!

Great location next to SMU and the G.W. Bush Presidential Library. Service and accommodations were top rated!

8

Shane

11 de ago. de 2025

·

A estadia foi de 1 noite

Quick stay for business. Walking distance to a few places to eat, not far from Highland Park Village.

Quick stay for business. Walking distance to a few places to eat, not far from Highland Park Village.

10

DAVID

25 de ago. de 2025

·

A estadia foi de 1 noite

Directly across street from SMU. Very convenient

Directly across street from SMU. Very convenient

10

JAMES

8 de dez. de 2025

·

A estadia foi de 1 noite

Very nice hotel conveniently located adjacent to SMU campus and within easy driving distance to all major areas of interest in Dallas.

Very nice hotel conveniently located adjacent to SMU campus and within easy driving distance to all major areas of interest in Dallas.

10

Michael

18 de out. de 2024

·

A estadia foi de 2 noites

Have stayed here multiple times and highly recommend. Across the street from SMU, convenient to everything in Highland Park, short drive to downtown. Small and intimate, but big enough for plenty of amenities.

Have stayed here multiple times and highly recommend. Across the street from SMU, convenient to everything in Highland Park, short drive to downtown. Small and intimate, but big enough for plenty of amenities.

10

Kathryn

20 de jul. de 2024

·

A estadia foi de 2 noites

Super location right in walking distance to SMU. Staff was friendly. Great stay.

Super location right in walking distance to SMU. Staff was friendly. Great stay.

10

Michael

6 de set. de 2025

·

A estadia foi de 1 noite

Have stayed here multiple times and highly recommend, especially for anything to do with SMU- walking distance to anywhere on campus. Excellent new restaurant, rooms have always been spotless and comfortable, staff always pleasant and welcoming.

Have stayed here multiple times and highly recommend, especially for anything to do with SMU- walking distance to anywhere on campus. Excellent new restaurant, rooms have always been spotless and comfortable, staff always pleasant and welcoming.

10

Gerard

7 de jul. de 2023

·

A estadia foi de 1 noite

Close to SMU & the Bush Libray. Easy drive to downtown.

Close to SMU & the Bush Libray. Easy drive to downtown.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O feedback sobre as refeições é inconsistente: o café da manhã e o bar recebem elogios às vezes, mas os hóspedes também relatam o fechamento de restaurantes ou horários limitados durante as reformas, serviço lento ou com poucos funcionários e preços altos. Muitos observam a falta de café gratuito ou no quarto.

Avaliações dos hóspedes relacionadas

10

Jana

22 de set. de 2024

·

A estadia foi de 1 noite

The lack of parking, & "expensive" valet only option is not what I preferred traveling for work. The staff worked with me on this which I appreciated after a very long day. The location is fantastic. Very good food options driveable within minutes. SMU campus across the street...also very handy. I highly recommend the breakfast from the on site restaurant. Loved that! If work brings me back here Ill definitely consider staying again! Thank you.

The lack of parking, & "expensive" valet only option is not what I preferred traveling for work. The staff worked with me on this which I appreciated after a very long day. The location is fantastic. Very good food options driveable within minutes. SMU campus across the street...also very handy. I highly recommend the breakfast from the on site restaurant. Loved that! If work brings me back here Ill definitely consider staying again! Thank you.

2

Rebecca

16 de mar. de 2025

·

A estadia foi de 1 noite

This hotel is apparently under renovations and we werent told. So, no lounge and no restaurant!! Also, there is renovations going on in other places in this hotel. The ac was extremely noisy and it sounded like water dripping everytime the ac went off.

This hotel is apparently under renovations and we werent told. So, no lounge and no restaurant!! Also, there is renovations going on in other places in this hotel. The ac was extremely noisy and it sounded like water dripping everytime the ac went off.

6

Missie

8 de jul. de 2025

·

A estadia foi de 3 noites

This was the cleanest and best airconditioned room I have ever stayed in. But....there is NO complimentary coffee, no coffee maker in your room, and no parking. Valet is $40 per each day of your stay. No choice to park on your own! And there is no Smart TV. The rooms are very nice but very dark and the bathroom lighting is horrible! We chose this hotel based off Expedia reviews and the Hilton name, but this is not a Hilton style hotel.

This was the cleanest and best airconditioned room I have ever stayed in. But....there is NO complimentary coffee, no coffee maker in your room, and no parking. Valet is $40 per each day of your stay. No choice to park on your own! And there is no Smart TV. The rooms are very nice but very dark and the bathroom lighting is horrible! We chose this hotel based off Expedia reviews and the Hilton name, but this is not a Hilton style hotel.

8

Robert

19 de out. de 2023

·

A estadia foi de 2 noites

My room was listed on your site as being a luxury suite. I would say that was a significant overstatement. It was fine but a bit tired and not what I would call luxury. I wasn't offered any upgrades even though I was supposed to receive one. I checked in at 910 pm on a Monday and was told that the restaurant was closed, and no room service. I asked where I could go nearby and was told that everything was closed and I could order Uber eats! I went into the restaurant and the bartender didn't even want to pour me a drink to take to my room. Thankfully a server offered to get me one. Not what I would call great service! Over promised and under delivered

My room was listed on your site as being a luxury suite. I would say that was a significant overstatement. It was fine but a bit tired and not what I would call luxury. I wasn't offered any upgrades even though I was supposed to receive one. I checked in at 910 pm on a Monday and was told that the restaurant was closed, and no room service. I asked where I could go nearby and was told that everything was closed and I could order Uber eats! I went into the restaurant and the bartender didn't even want to pour me a drink to take to my room. Thankfully a server offered to get me one. Not what I would call great service! Over promised and under delivered

8

Alexandra

31 de ago. de 2025

·

A estadia foi de 2 noites

I really liked everything about this hotel. The proximity to SMU is obvious. But I also loved the small details, and their breakfast was good too.

I really liked everything about this hotel. The proximity to SMU is obvious. But I also loved the small details, and their breakfast was good too.

10

Carol

14 de ago. de 2023

·

A estadia foi de 1 noite

I’m a repeat guest and love The Lumen for its location and boutique feel. Friendly service and quick checkin. Our room was dark and needs a little more light. The Lumen also need a free coffee bar down in the lobby as in years past

I’m a repeat guest and love The Lumen for its location and boutique feel. Friendly service and quick checkin. Our room was dark and needs a little more light. The Lumen also need a free coffee bar down in the lobby as in years past

8

Michael

22 de dez. de 2024

·

A estadia foi de 2 noites

Great Hotel, it was under construction so they are under contract for renovation which is understandable. The shower wasn’t cleaned very well, but other than that great hotel. The staff was amazing from the front desk to the front room dining. Our favorite person was the valley person Moses great guy good energy from beginning to end.

Great Hotel, it was under construction so they are under contract for renovation which is understandable. The shower wasn’t cleaned very well, but other than that great hotel. The staff was amazing from the front desk to the front room dining. Our favorite person was the valley person Moses great guy good energy from beginning to end.

6

Robert

5 de dez. de 2023

·

A estadia foi de 1 noite

There was NO ONE staffing the restaurant for breakfast. NO ONE. I and three unrelated other people waited and waited and then left. Hotels by this ownership group are always dingy and dirty in the corners and baseboards and the elevators are beat up. A little design flair does NOT make up for the dinginess and poor service.

There was NO ONE staffing the restaurant for breakfast. NO ONE. I and three unrelated other people waited and waited and then left. Hotels by this ownership group are always dingy and dirty in the corners and baseboards and the elevators are beat up. A little design flair does NOT make up for the dinginess and poor service.

8

timothy

27 de jul. de 2025

·

A estadia foi de 3 noites

Good but dated property. A/c blew cold but very loudly. On property restaurant was good, however a simple morning coffee there was a ridiculous $7.50 +tax+tip. Go to Starbucks a few blocks north.

Good but dated property. A/c blew cold but very loudly. On property restaurant was good, however a simple morning coffee there was a ridiculous $7.50 +tax+tip. Go to Starbucks a few blocks north.

8

Marisa

16 de mar. de 2025

·

A estadia foi de 2 noites

I was not aware they were undergoing a renovation from The Lumen to becoming a Graduate by Hilton hotel. So there was active construction and work going on during my stay and The Front Room restaurant was not open. That being said, I was told it is slated to be complete by April 2025, and the style and amenities of the new brand look great so far. Also the staff was really accommodating- including Gilbert at the front desk check in who gave me a place to work while I waited for my room to be ready. I look forward to coming back when all of the upgrades are complete!

I was not aware they were undergoing a renovation from The Lumen to becoming a Graduate by Hilton hotel. So there was active construction and work going on during my stay and The Front Room restaurant was not open. That being said, I was told it is slated to be complete by April 2025, and the style and amenities of the new brand look great so far. Also the staff was really accommodating- including Gilbert at the front desk check in who gave me a place to work while I waited for my room to be ready. I look forward to coming back when all of the upgrades are complete!

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Sarah

há 3 semanas

·

A estadia foi de 3 noites

We enjoyed our second stay at the property. Pool was fun for my daughter. Los Charros is fantastic!

We enjoyed our second stay at the property. Pool was fun for my daughter. Los Charros is fantastic!

10

john

14 de ago. de 2026

·

A estadia foi de 2 noites

These guys are great. It would have been nice if they had told us that the restraint was booked for an event and if they hadn’t told us that the roof top was air conditioned and we could go up there instead. I think they were just messing with us unless they actually believed that, either way it was bad.

These guys are great. It would have been nice if they had told us that the restraint was booked for an event and if they hadn’t told us that the roof top was air conditioned and we could go up there instead. I think they were just messing with us unless they actually believed that, either way it was bad.

10

Farrile

11 de ago. de 2026

·

A estadia foi de 1 noite

Excellent

Excellent

10

dr william a

19 de jul. de 2026

·

A estadia foi de 3 noites

The place to stay if you need to be close to SMU.

The place to stay if you need to be close to SMU.

4

Martha

7 de jul. de 2026

·

A estadia foi de 2 noites

Uno de los empleados de la recepción nada amable y de mala gana, el otro que habla español y tiene tiempo trabajando en el hotel súper amable al igual que el que te recibe en la entrada que también trabaja en el hotel desde que era el Lumen. la segunda noche no limpiaron la habitación aunque el letrero de no molestar no estaba puesto.

Uno de los empleados de la recepción nada amable y de mala gana, el otro que habla español y tiene tiempo trabajando en el hotel súper amable al igual que el que te recibe en la entrada que también trabaja en el hotel desde que era el Lumen. la segunda noche no limpiaron la habitación aunque el letrero de no molestar no estaba puesto.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 16:00 a 23:59

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $631	17 $345	18 $269	19 $289
20 $192	21 $199	22 $234	23 $309	24 $750	25	26
27 $283	28 $229	29 $265	30 $219

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. É necessário que os hóspedes descarreguem a aplicação do alojamento Hilton Honors antes do check-in. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Poderão aplicar-se políticas de cancelamento ou taxas especiais para reservas de grupo (mais de 8 quartos no mesmo alojamento/datas de estadia)
Este alojamento aceita cartões de crédito; não se aceita numerário
O alojamento dispõe do seguinte elemento de segurança: detetor de fumo.
Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

A piscina está aberta das 10:00 às 22:00.
O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
Acesso aos quartos através de dispositivo móvel.
Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.

Tarifa de pequeno-almoço preparado no momento: de 10 USD a 16 USD por pessoa (valores aproximados)
Tarifa de estacionamento com motorista: 45 USD por noite (entradas e saídas ilimitadas)
Estadia de animais de estimação: 75 USD por animal (varia consoante a duração da estadia)
Os animais de serviço estão isentos de taxas
Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.