Hotel Santa Catalina
200 US$
/ noche
Promedio para septiembre
Precios para Hotel Santa Catalina
Selecciona fechas para ver precios y disponibilidad
200 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Hotel Santa Catalina, los precios por noche son de 186 US$ de media en el mes más barato (agosto) y de 339 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 283 US$ |
| febrero | 339 US$ |
| marzo | 297 US$ |
| abril | 263 US$ |
| mayo | 200 US$ |
| junio | 198 US$ |
| julio | 207 US$ |
| agosto | 186 US$ |
| septiembre | 200 US$ |
| octubre | 280 US$ |
| noviembre | 251 US$ |
| diciembre | 254 US$ |
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sept · 200 US$
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Más caro: febrero (aprox. 339 US$)
Más barato: agosto (aprox. 186 US$)
Acerca de esta propiedad
Aprovecha las instalaciones recreativas, que incluyen una piscina al aire libre y gimnasio abierto las 24 horas. Este hotel de estilo colonial ofrece además conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración...
Servicios
Aprovecha las instalaciones recreativas, que incluyen una piscina al aire libre y gimnasio abierto las 24 horas. Este hotel de estilo colonial ofrece además conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración de bodas.
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Las instalaciones para eventos de este hotel incluyen centro de conferencias y 6 salas de reuniones. Hay un aparcamiento sin asistencia (de pago) disponible.
Comida
Come algo en Muxgo by Borja Marrero, uno de los 3 restaurantes de este hotel, o simplemente llama al servicio de habitaciones las 24 horas. Relájate con un refresco del bar junto a la piscina o de uno de los 3 bares con salón. El desayuno bufé, con un coste adicional, se ofrece de lunes a viernes de 07:00 a 10:30, mientras que los fines de semana el horario es de 07:30 a 11:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 204 habitaciones con minibar. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El baño privado está provisto de secadores de pelo y albornoces. Entre las comodidades, se incluyen caja fuerte (cabe un portátil) y hervidor eléctrico, además de un servicio de limpieza disponible todos los días.
Ubicación
Si decides alojarte en Santa Catalina, a Royal Hideaway Hotel, disfrutarás de una céntrica ubicación en Las Palmas de Gran Canaria, a pocos pasos de Parque Doramas y a apenas 5 min en coche de Catedral de Santa Ana. Además, este hotel de lujo se encuentra a 3,1 km de Playa Las Canteras.
Qué hay cerca
Parque Doramas(0.1 millas)
Museo Néstor(0.1 millas)
Parque Romano(0.4 millas)
Playa Las Alcaravaneras(0.6 millas)
Las Palmas Beaches(0.6 millas)
Plaza de la Feria(0.8 millas)
Fuente Luminosa(0.8 millas)
Avenida Mesa y López(1 millas)
Mercado Central(1 millas)
Parque San Telmo(1.2 millas)
Plaza España(1.2 millas)
Calle Triana(1.3 millas)
Casino Las Palmas(1.4 millas)
Centro de arte moderno La Regenta(1.4 millas)
Teatro Cuyás(1.4 millas)
El aeropuerto más práctico para llegar a Santa Catalina, a Royal Hideaway Hotel se encuentra en Las Palmas de Gran Canaria (LPA-Gran Canaria)(14.7 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
Ubicación
León y Castillo, 227, Las Palmas de Gran Canaria, Islas Canarias, España
Parque Doramas (0.1 millas)
Museo Néstor (0.1 millas)
Parque Romano (0.4 millas)
Playa Las Alcaravaneras (0.6 millas)
Las Palmas Beaches (0.6 millas)
Plaza de la Feria (0.8 millas)
Opciones de habitación
4
Habitación Deluxe (Family)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
391 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
4
Suite junior (Deluxe)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
356 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Suite junior (1A1C)
Detalles de la oferta
1 Cama Doble Extragrande
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Suite junior (Premium)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
356 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Habitación Deluxe (Deluxe)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Individuales
Capacidad: 2
249 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
3
Suite Deluxe
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
498 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
4
Habitación Deluxe ((Family) 2 Adults + 1 Child)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
391 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
4
Habitación Deluxe (Superior)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Individuales
Capacidad: 2
249 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Suite junior
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Individuales
Capacidad: 2
320 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
1 Cama Doble Extragrande
2 Camas Individuales
Capacidad: 3
427 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
4
Suite junior (Deluxe | 1A1C)
Detalles de la oferta
1 Cama Doble Extragrande
355 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Suite junior (Premium | 1A1C)
Detalles de la oferta
1 Cama Doble Extragrande
355 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Hotel Santa Catalina
9.2
Genial
Basado en 1449 comentarios verificados
¿Quién se queda aquí?
Trabajo
12%
Pareja
58%
Familia
17%
Grupo
6%
Solo/a
5%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Santa Catalina, a Royal Hideaway Hotel - Gran Lujo, los huéspedes elogian el encanto histórico, los hermosos jardines y piscinas, y en general, la amabilidad del personal, al tiempo que señalan ocasionales retrasos en el servicio, cargos adicionales por ciertas áreas y experiencias variables en las habitaciones.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el Santa Catalina, a Royal Hideaway Hotel - Gran Lujo, los huéspedes elogian el encanto histórico, los hermosos jardines y piscinas, y en general, la amabilidad del personal, al tiempo que señalan ocasionales retrasos en el servicio, cargos adicionales por ciertas áreas y experiencias variables en las habitaciones.
La piscina de la azotea a menudo está restringida a los huéspedes de las suites y el acceso al spa puede requerir reserva o tarifas, además de que se señalan los costos de estacionamiento. Las habitaciones combinan estilo clásico y confort, aunque algunos huéspedes mencionan la oscuridad, el ruido de los locales cercanos o problemas con el aire acondicionado y el baño. El desayuno consistentemente impresiona, mientras que la calidad del restaurante y la rapidez del bar varían. Espere un oasis urbano refinado con excelentes comodidades, pero con algunas peculiaridades ocasionales en el servicio y el acceso.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Múltiples piscinas, incluida una en la azotea con acceso limitado para los huéspedes que no se alojan en suites; el spa es bien valorado pero a menudo requiere reserva o tarifas adicionales. Destacan las vistas del bar en la azotea y los jardines paisajísticos, mientras que el estacionamiento es de pago.
Reseñas de huéspedes relacionadas
10
Pascal
11 oct 2023
·
Se alojó 4 noches
Wir waren 4 Nächte in dieser schönen Hotelanlage. Sie ist sehr gepflegt und sauber. Alle Angestellten waren immer sehr freundlich und hilfsbereit. Die Zimmer sind wirklich geschmackvoll eingerichtet und wurden täglich gereinigt. Das Frühstücks-Buffet ist vielseitig und schmeckte fein. Das Personal beim Frühstück war aufmerksam. Wir haben auch den kostenpflichtigen Wellness-Bereich (15 Euro für 80 Minuten) besucht. Er ist schön angelegt und bietet viele Möglichkeiten an. Die Betreuerin "Rosa" versuchte alles, damit man sich wohl fühlt. Besten Dank! Die Bar und der längliche Aussenpool auf dem Dach (5. Etage) hat uns besonders gefallen; von dort hat man eine wunderschöne Aussicht zum Meer und nach L. P. Wir würden dieses 5*Hotel bei unserem nächsten Besuch wieder wählen, da es auch bezahlbar ist.
Wir waren 4 Nächte in dieser schönen Hotelanlage. Sie ist sehr gepflegt und sauber. Alle Angestellten waren immer sehr freundlich und hilfsbereit. Die Zimmer sind wirklich geschmackvoll eingerichtet und wurden täglich gereinigt. Das Frühstücks-Buffet ist vielseitig und schmeckte fein. Das Personal beim Frühstück war aufmerksam. Wir haben auch den kostenpflichtigen Wellness-Bereich (15 Euro für 80 Minuten) besucht. Er ist schön angelegt und bietet viele Möglichkeiten an. Die Betreuerin "Rosa" versuchte alles, damit man sich wohl fühlt. Besten Dank! Die Bar und der längliche Aussenpool auf dem Dach (5. Etage) hat uns besonders gefallen; von dort hat man eine wunderschöne Aussicht zum Meer und nach L. P. Wir würden dieses 5*Hotel bei unserem nächsten Besuch wieder wählen, da es auch bezahlbar ist.
8
Katharine
17 nov 2024
·
Se alojó 1 noche
It’s a lovely iconic property with incredible public spaces including a roof terrace and large outdoor pools.
It’s a lovely iconic property with incredible public spaces including a roof terrace and large outdoor pools.
10
Ravinder
5 ene 2025
·
Se alojó 5 noches
The only thing we could fault is that there is policy on guests reserving sunbeds with a towel very early in the morning, so you often can't get a sunbed in the sun which is part of the reason we were drawn to the hotel, for the pool area, which is lovely.
The only thing we could fault is that there is policy on guests reserving sunbeds with a towel very early in the morning, so you often can't get a sunbed in the sun which is part of the reason we were drawn to the hotel, for the pool area, which is lovely.
10
Amir
17 nov 2025
·
Se alojó 7 noches
Bra rum, Det finns alla moderna funktioner trots att byggnaden är från 1800 talet. Mycket charmigt. Mycket bra SPA med trevlig personal.
Bra rum, Det finns alla moderna funktioner trots att byggnaden är från 1800 talet. Mycket charmigt. Mycket bra SPA med trevlig personal.
10
Keiko
23 feb 2026
·
Se alojó 2 noches
Very elegant hotel with lots of amenities. Staff are attentive, respond quivkly to any requests Several swimming pools. The pool on the rooftop is very beautiful
Very elegant hotel with lots of amenities. Staff are attentive, respond quivkly to any requests Several swimming pools. The pool on the rooftop is very beautiful
10
Florentina
1 jul 2025
·
Se alojó 7 noches
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
10
Mads
10 mar 2025
·
Se alojó 3 noches
A wonderful hotel with high standards all over the line. The rooftop is only accessible for non suite guests after 5pm. Same goes for the spa but you can pay your way in there. The breakfast was top top class and of course Cava and/or Mimosa is there as well😅 All in all, one of the better hotels I have been to. I believe it is one of two six star «Gran Lujo" hotels on Gran Canaria
A wonderful hotel with high standards all over the line. The rooftop is only accessible for non suite guests after 5pm. Same goes for the spa but you can pay your way in there. The breakfast was top top class and of course Cava and/or Mimosa is there as well😅 All in all, one of the better hotels I have been to. I believe it is one of two six star «Gran Lujo" hotels on Gran Canaria
10
Thomas
3 jun 2025
·
Se alojó 3 noches
A classy hotel. Well maintained. Multiple restaurants (though not all were open). Rooftop pool and bar/restaurant. Nice location. Don't know how to say it any better but we would love to stay there again.
A classy hotel. Well maintained. Multiple restaurants (though not all were open). Rooftop pool and bar/restaurant. Nice location. Don't know how to say it any better but we would love to stay there again.
10
Benjamin
13 jul 2025
·
Se alojó 7 noches
Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
8
Reza
13 sept 2025
·
Se alojó 5 noches
Hotel in total is good and we enjoyed our stay. Although its five star hotel, to me it looks good 4 stars hotel not 5 stars. Swimming pool is a bit small but super clean. The SPA is very nice and calm atmosphere. I would suggest to book junior room as normal room doesn't have access to SPA or roof top swimming pool. However you can buy SPA pass but not rooftop swimming pool while staying in normal room. Parking is €20 per a day which is a-bit expensive. Also rooftop bar is open to all guest after 5:30. Two staff were running whole roof top bar which was not enough at all. As the roof top bar is open to public they treated local people nicer than us. Mini bar is not free and they forgot to put any sign about the price which was naughty. However when I complained about it they said it was our fault but at the end I paid for what I had. It would be nicer to put sign that costumer knows the price.
Hotel in total is good and we enjoyed our stay. Although its five star hotel, to me it looks good 4 stars hotel not 5 stars. Swimming pool is a bit small but super clean. The SPA is very nice and calm atmosphere. I would suggest to book junior room as normal room doesn't have access to SPA or roof top swimming pool. However you can buy SPA pass but not rooftop swimming pool while staying in normal room. Parking is €20 per a day which is a-bit expensive. Also rooftop bar is open to all guest after 5:30. Two staff were running whole roof top bar which was not enough at all. As the roof top bar is open to public they treated local people nicer than us. Mini bar is not free and they forgot to put any sign about the price which was naughty. However when I complained about it they said it was our fault but at the end I paid for what I had. It would be nicer to put sign that costumer knows the price.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza generalmente se elogia, pero varias reseñas citan fallas y problemas de mantenimiento, incluidos problemas de drenaje en el baño, plagas ocasionales y la falta de reposición o polvo en las habitaciones.
Reseñas de huéspedes relacionadas
10
Kirsi
15 dic 2025
·
Se alojó 4 noches
The hotel itself is a old-fashioned gem. We stayed in junior suite facing the front of the Hotel. Very quiet, airconditioning was a bit off and the air in the room kind of dusty. One of the best parts were the 3 swimming pools. And the breakfast, one the best ever!
The hotel itself is a old-fashioned gem. We stayed in junior suite facing the front of the Hotel. Very quiet, airconditioning was a bit off and the air in the room kind of dusty. One of the best parts were the 3 swimming pools. And the breakfast, one the best ever!
10
Pascal
11 oct 2023
·
Se alojó 4 noches
Wir waren 4 Nächte in dieser schönen Hotelanlage. Sie ist sehr gepflegt und sauber. Alle Angestellten waren immer sehr freundlich und hilfsbereit. Die Zimmer sind wirklich geschmackvoll eingerichtet und wurden täglich gereinigt. Das Frühstücks-Buffet ist vielseitig und schmeckte fein. Das Personal beim Frühstück war aufmerksam. Wir haben auch den kostenpflichtigen Wellness-Bereich (15 Euro für 80 Minuten) besucht. Er ist schön angelegt und bietet viele Möglichkeiten an. Die Betreuerin "Rosa" versuchte alles, damit man sich wohl fühlt. Besten Dank! Die Bar und der längliche Aussenpool auf dem Dach (5. Etage) hat uns besonders gefallen; von dort hat man eine wunderschöne Aussicht zum Meer und nach L. P. Wir würden dieses 5*Hotel bei unserem nächsten Besuch wieder wählen, da es auch bezahlbar ist.
Wir waren 4 Nächte in dieser schönen Hotelanlage. Sie ist sehr gepflegt und sauber. Alle Angestellten waren immer sehr freundlich und hilfsbereit. Die Zimmer sind wirklich geschmackvoll eingerichtet und wurden täglich gereinigt. Das Frühstücks-Buffet ist vielseitig und schmeckte fein. Das Personal beim Frühstück war aufmerksam. Wir haben auch den kostenpflichtigen Wellness-Bereich (15 Euro für 80 Minuten) besucht. Er ist schön angelegt und bietet viele Möglichkeiten an. Die Betreuerin "Rosa" versuchte alles, damit man sich wohl fühlt. Besten Dank! Die Bar und der längliche Aussenpool auf dem Dach (5. Etage) hat uns besonders gefallen; von dort hat man eine wunderschöne Aussicht zum Meer und nach L. P. Wir würden dieses 5*Hotel bei unserem nächsten Besuch wieder wählen, da es auch bezahlbar ist.
8
Sebastien
16 ene 2022
·
Se alojó 8 noches
Seules les suites sont convenables et la propreté laisse à désirer nous avons eu 2 jours de suites la visite de cafards
Seules les suites sont convenables et la propreté laisse à désirer nous avons eu 2 jours de suites la visite de cafards
6
Fiona
12 oct 2024
·
Se alojó 3 noches
Very elegant hotel with spectacular gardens. However once you get on the elevator to your room the experience goes downhill. The ceiling in the elevator was covered with dirty spots. The wallpaper down the hallways was lifting and the woodwork was chipped in many places. The carpets needed steam cleaning and a good vacuum. Our room was about 85 when we arrived. The AC was off and didn’t function properly. Luckily there was a ceiling fan. The was a large cockroach dead in the living room. The bathroom floors were dirty and had hairs. The sofa in the living room was too large for the wall it was placed against so it was cockeyed. Neither the pillows or mattresses had protective covers. The balcony was huge but sparsely decorated leaving little sitting room. The shower oddly had wallpaper and there was mold in the corners. I felt like I was staying at a tired vacation rental. This hotel has wonderful bones but lots of deferred maintenance. The pools and rooftop bar were lovely.
Very elegant hotel with spectacular gardens. However once you get on the elevator to your room the experience goes downhill. The ceiling in the elevator was covered with dirty spots. The wallpaper down the hallways was lifting and the woodwork was chipped in many places. The carpets needed steam cleaning and a good vacuum. Our room was about 85 when we arrived. The AC was off and didn’t function properly. Luckily there was a ceiling fan. The was a large cockroach dead in the living room. The bathroom floors were dirty and had hairs. The sofa in the living room was too large for the wall it was placed against so it was cockeyed. Neither the pillows or mattresses had protective covers. The balcony was huge but sparsely decorated leaving little sitting room. The shower oddly had wallpaper and there was mold in the corners. I felt like I was staying at a tired vacation rental. This hotel has wonderful bones but lots of deferred maintenance. The pools and rooftop bar were lovely.
6
John Andrew
21 ene 2025
·
Se alojó 10 noches
Very limited choice for lunch and dinner. Housekeeping was not good. Otherwise it was a lovely property with mostly helpful and polite staff
Very limited choice for lunch and dinner. Housekeeping was not good. Otherwise it was a lovely property with mostly helpful and polite staff
10
Sandra
1 jun 2024
·
Se alojó 3 noches
Very clean
Very clean
4
Anthony
23 dic 2025
·
Se alojó 1 noche
We stay here for one / two nights every year. Unfortunately this years room wasn’t great. (232) there was a smell when we entered of drains. The room ac also didn’t work properly so the smell lingered. The basin drain leaked into the basin drawer, which ruined my toiletry bag and toothbrush. The shower was the main problem, the drain didn’t work and so the water flooded the room. We needed to use the towels to dry the floor which was super dangerous and slippery. All in all not a great stay, which was really disappointing. Normally this is a good hotel, however for the premium price of the rooms we may look elsewhere next time and try a different brand.
We stay here for one / two nights every year. Unfortunately this years room wasn’t great. (232) there was a smell when we entered of drains. The room ac also didn’t work properly so the smell lingered. The basin drain leaked into the basin drawer, which ruined my toiletry bag and toothbrush. The shower was the main problem, the drain didn’t work and so the water flooded the room. We needed to use the towels to dry the floor which was super dangerous and slippery. All in all not a great stay, which was really disappointing. Normally this is a good hotel, however for the premium price of the rooms we may look elsewhere next time and try a different brand.
10
James
25 ene 2026
·
Se alojó 1 noche
Hotel was stunning and well kept, food was excellent and the service was warm and geniune from everyone we met.
Hotel was stunning and well kept, food was excellent and the service was warm and geniune from everyone we met.
10
Björn
17 abr 2022
·
Se alojó 7 noches
Väldigt bra hotell med mycket bra frukost och fantastiska restauranger. Trevlig pianobar. Dock var städet lite si så där. Ont om dricksglas i rummet. Bara fyra stycken inklusive tandborstglas
Väldigt bra hotell med mycket bra frukost och fantastiska restauranger. Trevlig pianobar. Dock var städet lite si så där. Ont om dricksglas i rummet. Bara fyra stycken inklusive tandborstglas
4
Heikki
21 feb 2023
·
Se alojó 4 noches
Hotel is well located between old town and commercial center. Building is gorgeus, bed was good as well shower. They have a dangerous problem. The shower unit leaked water to the polished marble floor in the bedroom. We did not notice this in the dimm room and after the shower my wife slipped. It is more slipery than ice. Luckily she got only bruises, no bones broken. But this is life threatening problem. We reported and claimed this to the staff, but it seemed, that not real understanding and more denial than correct actions. We sealed the shower with towels for the rest of the time. So a nice hotel with a big danger, not recommended.
Hotel is well located between old town and commercial center. Building is gorgeus, bed was good as well shower. They have a dangerous problem. The shower unit leaked water to the polished marble floor in the bedroom. We did not notice this in the dimm room and after the shower my wife slipped. It is more slipery than ice. Luckily she got only bruises, no bones broken. But this is life threatening problem. We reported and claimed this to the staff, but it seemed, that not real understanding and more denial than correct actions. We sealed the shower with towels for the rest of the time. So a nice hotel with a big danger, not recommended.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Habitaciones y suites elegantes y confortables, a menudo con balcones y decoración clásica, con algunos que destacan camas muy cómodas y características útiles. Los inconvenientes incluyen diseños oscuros, vistas limitadas, ruido de los locales cercanos o la azotea, y problemas con el aire acondicionado o la iluminación.
Reseñas de huéspedes relacionadas
10
Kirsi
15 dic 2025
·
Se alojó 4 noches
The hotel itself is a old-fashioned gem. We stayed in junior suite facing the front of the Hotel. Very quiet, airconditioning was a bit off and the air in the room kind of dusty. One of the best parts were the 3 swimming pools. And the breakfast, one the best ever!
The hotel itself is a old-fashioned gem. We stayed in junior suite facing the front of the Hotel. Very quiet, airconditioning was a bit off and the air in the room kind of dusty. One of the best parts were the 3 swimming pools. And the breakfast, one the best ever!
10
Matthew
28 ene 2025
·
Se alojó 5 noches
A very luxurious hotel, excellent room with a lot of really good features such as a blind within the window which cuts out all light and a very large mirror which doubles as the tv.
A very luxurious hotel, excellent room with a lot of really good features such as a blind within the window which cuts out all light and a very large mirror which doubles as the tv.
8
Jacqueline
15 feb 2025
·
Se alojó 7 noches
The public spaces were lovely and the staff friendly, efficient and helpful. Breakfast had plenty of choice and the quality was good. Served on a pretty terrace made for an enjoyable experience. The bedroom and bathroom were extremely attractive but lighting was a little confusing and the room was a tad on the dark side. Our balcony which was supposed to have garden views looked out onto other bedrooms opposite and they were very close. Because of this there was very little sun or privacy.
The public spaces were lovely and the staff friendly, efficient and helpful. Breakfast had plenty of choice and the quality was good. Served on a pretty terrace made for an enjoyable experience. The bedroom and bathroom were extremely attractive but lighting was a little confusing and the room was a tad on the dark side. Our balcony which was supposed to have garden views looked out onto other bedrooms opposite and they were very close. Because of this there was very little sun or privacy.
10
Sharon
29 jun 2025
·
Se alojó 1 noche
Lovely hotel, great welcome but slow check in. Staff exceptional very helpful and friendly Beds very comfortable and linen was high quality. Large fluffy towels Lovely spacious balconies with hot tub Tv/ mirror was a lovely touch Bathroom mirror excellent Also coolysystem air con fans etc were very efficient and quiet Pool area fantastic Gorgeous hotel, we will definitely visit again!
Lovely hotel, great welcome but slow check in. Staff exceptional very helpful and friendly Beds very comfortable and linen was high quality. Large fluffy towels Lovely spacious balconies with hot tub Tv/ mirror was a lovely touch Bathroom mirror excellent Also coolysystem air con fans etc were very efficient and quiet Pool area fantastic Gorgeous hotel, we will definitely visit again!
8
susan
12 oct 2025
·
Se alojó 7 noches
The hotel is lovely and staff are warm and welcoming. There is a pool on the roof which is great for a dip in the heat and a larger pool downstairs which was also great and never too crowded. We used the spa frequently and were delighted to find its use was free as we had booked a suite. We invested in a suite for this holiday as we were celebrating a special anniversary. Although the suite was spacious and comfortable, the way it was laid out with large wooden shutters separating the bedroom and sitting room that couldn't be moved made the bedroom dark with no window of its own.
The hotel is lovely and staff are warm and welcoming. There is a pool on the roof which is great for a dip in the heat and a larger pool downstairs which was also great and never too crowded. We used the spa frequently and were delighted to find its use was free as we had booked a suite. We invested in a suite for this holiday as we were celebrating a special anniversary. Although the suite was spacious and comfortable, the way it was laid out with large wooden shutters separating the bedroom and sitting room that couldn't be moved made the bedroom dark with no window of its own.
10
Timothy
18 mar 2023
·
Se alojó 1 noche
Worst bed ever. I could feel the springs. Safe was locked when we got there, requested someone to open it, they never showed up. Shower door leaks, giant puddle. No free water. Staff and restaurants were very good! Very clean.
Worst bed ever. I could feel the springs. Safe was locked when we got there, requested someone to open it, they never showed up. Shower door leaks, giant puddle. No free water. Staff and restaurants were very good! Very clean.
10
Peter
11 abr 2025
·
Se alojó 2 noches
Zimmer zwar etwas klein und die Abstellmöglichkeiten für Kleidung und Sonstiges beschränkt, aber für einen Kurzurlaub ausreichend. Restaurants in der Nähe, aber das Frühstück im Hotel sollte man sich nicht entgehen lassen. Das Hotel liegt in einem kleinen Park, tagsüber und am Abend wunderschön. Haupteinkaufsstraße im Norden ist zu Fuß in 30 Minuten erreichbar.
Zimmer zwar etwas klein und die Abstellmöglichkeiten für Kleidung und Sonstiges beschränkt, aber für einen Kurzurlaub ausreichend. Restaurants in der Nähe, aber das Frühstück im Hotel sollte man sich nicht entgehen lassen. Das Hotel liegt in einem kleinen Park, tagsüber und am Abend wunderschön. Haupteinkaufsstraße im Norden ist zu Fuß in 30 Minuten erreichbar.
10
Paul
21 feb 2025
·
Se alojó 4 noches
Everything was amazing the only thing is they need smart TVs in all the rooms immediately it’s the future most hotels do this. Come on guys
Everything was amazing the only thing is they need smart TVs in all the rooms immediately it’s the future most hotels do this. Come on guys
10
Zeeshan Ahmad
4 dic 2024
·
Se alojó 5 noches
Booked a room with balcony. Very quite and comfortable environment with parks on both sides. Good location.
Booked a room with balcony. Very quite and comfortable environment with parks on both sides. Good location.
8
Gary
9 feb 2024
·
Se alojó 7 noches
Fabulous hotel within the grounds of the very picturesque Dormas Park. Would have given it a full 5* rating had it not been for insufficient drawer space in the bedroom for a 7 night stay and the noise coming from an adjacent sports centre, school, and outdoor swimming baths on the north facing side of the hotel. This was particularly irritating at times when relaxing by the hotel swimming pool or on the balcony back in the room. The rooftop bar also got quite loud in the evenings and because our room was on the floor below, not far from the source, caused me to complain. The hotel dealt with the complaint very professionally and expeditiously by moving us to a quieter room which also turned out, to our surprise, to be a free upgrade. All of the staff we encountered were very courteous and customer focused which contributed to a very enjoyable stay despite the aforementioned downsides.
Fabulous hotel within the grounds of the very picturesque Dormas Park. Would have given it a full 5* rating had it not been for insufficient drawer space in the bedroom for a 7 night stay and the noise coming from an adjacent sports centre, school, and outdoor swimming baths on the north facing side of the hotel. This was particularly irritating at times when relaxing by the hotel swimming pool or on the balcony back in the room. The rooftop bar also got quite loud in the evenings and because our room was on the floor below, not far from the source, caused me to complain. The hotel dealt with the complaint very professionally and expeditiously by moving us to a quieter room which also turned out, to our surprise, to be a free upgrade. All of the staff we encountered were very courteous and customer focused which contributed to a very enjoyable stay despite the aforementioned downsides.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente descrito como cálido, profesional y servicial. Los problemas recurrentes incluyen el lento servicio en el bar, la ocasional grosería o el mal manejo de los problemas, y los retrasos en el registro de entrada/salida o con las solicitudes.
Reseñas de huéspedes relacionadas
8
Sally
27 mar 2025
·
Se alojó 6 noches
This hotel is a beautiful oasis in the city. The facilities and staff were all excellent. It is a 40/50 urban walk from the old town & main beach. Our only disappointments were a very long wait to check out (over an hour) and a disturbed night following a wedding in the hotel. The wedding noise was not an issue but tidying the outdoor space just outside our rooms went on until the early hours - worth checking
This hotel is a beautiful oasis in the city. The facilities and staff were all excellent. It is a 40/50 urban walk from the old town & main beach. Our only disappointments were a very long wait to check out (over an hour) and a disturbed night following a wedding in the hotel. The wedding noise was not an issue but tidying the outdoor space just outside our rooms went on until the early hours - worth checking
10
Shibu
14 jul 2025
·
Se alojó 4 noches
From check in to check out seamless process, staff were superb and all went the extra mile to look after there guests. Great restaurants on site and easy commute everywhere.
From check in to check out seamless process, staff were superb and all went the extra mile to look after there guests. Great restaurants on site and easy commute everywhere.
10
Cassandra
7 oct 2025
·
Se alojó 7 noches
Beautiful hotel with exceptionally friendly and helpful staff — especially Eduardo, who greeted us with a smile from the moment we checked in late at night until our last evening. He consistently went above and beyond to ensure that any issues or personal requests were handled with genuine care and attention. There were a few small details that could be refined to make the experience feel truly five-star. For example, the bath salts weren’t replenished after the first night, and clearer communication about the rooftop pool being reserved for suite guests would have been appreciated. A few of the other reception staff could also take inspiration from Eduardo’s open, transparent, and welcoming approach, which made us feel completely at ease. Overall, it was a wonderful stay in an exceptionally beautiful hotel, and we left with many happy memories.
Beautiful hotel with exceptionally friendly and helpful staff — especially Eduardo, who greeted us with a smile from the moment we checked in late at night until our last evening. He consistently went above and beyond to ensure that any issues or personal requests were handled with genuine care and attention. There were a few small details that could be refined to make the experience feel truly five-star. For example, the bath salts weren’t replenished after the first night, and clearer communication about the rooftop pool being reserved for suite guests would have been appreciated. A few of the other reception staff could also take inspiration from Eduardo’s open, transparent, and welcoming approach, which made us feel completely at ease. Overall, it was a wonderful stay in an exceptionally beautiful hotel, and we left with many happy memories.
10
Sidney Charles
29 nov 2025
·
Se alojó 10 noches
The outstanding quality with wonderful staff.
The outstanding quality with wonderful staff.
4
Stefan
3 ene 2026
·
Se alojó 2 noches
Beautiful hotel but really bad service
Beautiful hotel but really bad service
10
Damian
8 sept 2025
·
Se alojó 3 noches
Excellent customer service and clearness.
Excellent customer service and clearness.
8
Sika Kim
23 oct 2022
·
Se alojó 7 noches
Virkeligt skønt hotel. Især vip swimmingpool på taget. Desværre var servicen ikke god nok til et 5 stjernet hotel. Personalet forstod ikke engelsk, betjeningen utrolig langsom både ved morgenmaden og i lobby baren. Aftenen før vi skulle hjem, aftalte vi med receptionen at de skulle bestille en taxa til os om natten til lufthavnen. Men der kom ingen taxa. Og der var ingen mennesker i receptionen eller uden ved døren. Så vi måtte gå ud (midt om natten ) med vores kufferter mv. , og finde en taxa. Generelt et rigtig smukt hotel med alle faciliteter, men personalet/ servicen er ringe.
Virkeligt skønt hotel. Især vip swimmingpool på taget. Desværre var servicen ikke god nok til et 5 stjernet hotel. Personalet forstod ikke engelsk, betjeningen utrolig langsom både ved morgenmaden og i lobby baren. Aftenen før vi skulle hjem, aftalte vi med receptionen at de skulle bestille en taxa til os om natten til lufthavnen. Men der kom ingen taxa. Og der var ingen mennesker i receptionen eller uden ved døren. Så vi måtte gå ud (midt om natten ) med vores kufferter mv. , og finde en taxa. Generelt et rigtig smukt hotel med alle faciliteter, men personalet/ servicen er ringe.
4
Carl
31 mar 2025
·
Se alojó 2 noches
Rating: 3/10 – A 5-Star Hotel with 3-Star Service Let me start by highlighting the few positive aspects of my stay: The bathroom, bed, and curtains were well-maintained and provided a decent level of comfort. The curtains effectively blocked out sound from the polo area at the nearby hotel, but unfortunately, they did not fully block out interior noise. For instance, you could still hear doors closing when other guests entered or exited their rooms. However, if you decide to open the curtains, you will be greeted with the loud sounds of a polo game from the neighboring hotel. The noise level is so high that it feels like you're in the middle of a football stadium. The Bar: It took an unacceptable 40 minutes to receive a drink at an almost empty bar. The timeline was as follows: 10 minutes to receive a menu, another 10 minutes to place the order, 10 minutes to deliver food, and finally, another 10 minutes for the first drink to arrive. A total of 40 minutes for the first drink with cold food? This is far from what I would consider an acceptable hospitality experience. The Bar Upstairs: The service here was much faster, and the drinks were of good quality. However, the view from the bar overlooks an industrial port, which I would not describe as charming. The "Garden View": I'll let the pictures speak for themselves. To actually see the "garden view," you have to stretch your neck out from the balcony. It's disappointing to see a 5-star hotel resorting to such 3-star t
Rating: 3/10 – A 5-Star Hotel with 3-Star Service Let me start by highlighting the few positive aspects of my stay: The bathroom, bed, and curtains were well-maintained and provided a decent level of comfort. The curtains effectively blocked out sound from the polo area at the nearby hotel, but unfortunately, they did not fully block out interior noise. For instance, you could still hear doors closing when other guests entered or exited their rooms. However, if you decide to open the curtains, you will be greeted with the loud sounds of a polo game from the neighboring hotel. The noise level is so high that it feels like you're in the middle of a football stadium. The Bar: It took an unacceptable 40 minutes to receive a drink at an almost empty bar. The timeline was as follows: 10 minutes to receive a menu, another 10 minutes to place the order, 10 minutes to deliver food, and finally, another 10 minutes for the first drink to arrive. A total of 40 minutes for the first drink with cold food? This is far from what I would consider an acceptable hospitality experience. The Bar Upstairs: The service here was much faster, and the drinks were of good quality. However, the view from the bar overlooks an industrial port, which I would not describe as charming. The "Garden View": I'll let the pictures speak for themselves. To actually see the "garden view," you have to stretch your neck out from the balcony. It's disappointing to see a 5-star hotel resorting to such 3-star t
6
Antonia
17 feb 2024
·
Se alojó 2 noches
This is a high end property so was expecting high end service, the room wasn’t ready even though we were allowed to go in, not tea/coffee facilities or mini bar been updated. Other things only little things but forgot the lemon in our gin and tonic, the room service app that they expected you to use wasn’t working so phoned through the order but due to language differences one of the orders was wrong. Asked for some blankets which should have been in our room but weren’t , asked at reception but had to phone 3 hours later as they hadn’t arrived
This is a high end property so was expecting high end service, the room wasn’t ready even though we were allowed to go in, not tea/coffee facilities or mini bar been updated. Other things only little things but forgot the lemon in our gin and tonic, the room service app that they expected you to use wasn’t working so phoned through the order but due to language differences one of the orders was wrong. Asked for some blankets which should have been in our room but weren’t , asked at reception but had to phone 3 hours later as they hadn’t arrived
6
Moulaye Idriss
1 jun 2024
·
Se alojó 3 noches
Below average for 5 star hotel. However, it’s the only decent place you can stay if you are not going south of the island. Came with my luggage, clerk didn’t even bother to assit me or ask if I needed help.
Below average for 5 star hotel. However, it’s the only decent place you can stay if you are not going south of the island. Came with my luggage, clerk didn’t even bother to assit me or ask if I needed help.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicado junto a un parque entre el casco antiguo y la zona de la playa, ofreciendo una base tranquila con acceso a la ciudad. Está a poca distancia de los principales lugares de interés, pero los taxis y autobuses son fáciles de encontrar; algunos informan sobre el ruido de las instalaciones deportivas cercanas.
Reseñas de huéspedes relacionadas
10
Laura
25 abr 2025
·
Se alojó 7 noches
Beautiful historical hotel with excellent facilities. Very centrally located in the city
Beautiful historical hotel with excellent facilities. Very centrally located in the city
10
Adriana Christina
7 abr 2025
·
Se alojó 5 noches
Mooi hotel, leuke locatie tussen een park.
Mooi hotel, leuke locatie tussen een park.
10
Florentina
1 jul 2025
·
Se alojó 7 noches
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
10
Arlene
5 feb 2024
·
Se alojó 6 noches
Fantastic rooms and setting. Also loved location.
Fantastic rooms and setting. Also loved location.
10
Michael
10 oct 2024
·
Se alojó 2 noches
Grymt bra hotell och en extremt bra frukost, skönt poolområde. lite långt från centrum men taxi är billigt.
Grymt bra hotell och en extremt bra frukost, skönt poolområde. lite långt från centrum men taxi är billigt.
8
Ailsa
30 ene 2024
·
Se alojó 5 noches
Lovely hotel in good location, easy access to the old town and port. Good local bus service and great range of restaurants. Staff throughout the hotel were very friendly and helpful. Excellent customer service.
Lovely hotel in good location, easy access to the old town and port. Good local bus service and great range of restaurants. Staff throughout the hotel were very friendly and helpful. Excellent customer service.
10
Brigitte
1 abr 2025
·
Se alojó 14 noches
Tolle Lage am Park Santa Catalina. Die Bushaltestellen, um in beide Teile von Las Palmas zu gelangen, sind auch für Gehbeeinträchtige gut zu meistern. Das stilvoll und elegant eingerichtete Haus empfängt seine Gäste mit perfektem Service. Wir haben uns rundum wohl gefühlt und unseren Aufenthalt sehr genossen.
Tolle Lage am Park Santa Catalina. Die Bushaltestellen, um in beide Teile von Las Palmas zu gelangen, sind auch für Gehbeeinträchtige gut zu meistern. Das stilvoll und elegant eingerichtete Haus empfängt seine Gäste mit perfektem Service. Wir haben uns rundum wohl gefühlt und unseren Aufenthalt sehr genossen.
10
Peter
11 abr 2025
·
Se alojó 2 noches
Zimmer zwar etwas klein und die Abstellmöglichkeiten für Kleidung und Sonstiges beschränkt, aber für einen Kurzurlaub ausreichend. Restaurants in der Nähe, aber das Frühstück im Hotel sollte man sich nicht entgehen lassen. Das Hotel liegt in einem kleinen Park, tagsüber und am Abend wunderschön. Haupteinkaufsstraße im Norden ist zu Fuß in 30 Minuten erreichbar.
Zimmer zwar etwas klein und die Abstellmöglichkeiten für Kleidung und Sonstiges beschränkt, aber für einen Kurzurlaub ausreichend. Restaurants in der Nähe, aber das Frühstück im Hotel sollte man sich nicht entgehen lassen. Das Hotel liegt in einem kleinen Park, tagsüber und am Abend wunderschön. Haupteinkaufsstraße im Norden ist zu Fuß in 30 Minuten erreichbar.
8
Gary
9 feb 2024
·
Se alojó 7 noches
Fabulous hotel within the grounds of the very picturesque Dormas Park. Would have given it a full 5* rating had it not been for insufficient drawer space in the bedroom for a 7 night stay and the noise coming from an adjacent sports centre, school, and outdoor swimming baths on the north facing side of the hotel. This was particularly irritating at times when relaxing by the hotel swimming pool or on the balcony back in the room. The rooftop bar also got quite loud in the evenings and because our room was on the floor below, not far from the source, caused me to complain. The hotel dealt with the complaint very professionally and expeditiously by moving us to a quieter room which also turned out, to our surprise, to be a free upgrade. All of the staff we encountered were very courteous and customer focused which contributed to a very enjoyable stay despite the aforementioned downsides.
Fabulous hotel within the grounds of the very picturesque Dormas Park. Would have given it a full 5* rating had it not been for insufficient drawer space in the bedroom for a 7 night stay and the noise coming from an adjacent sports centre, school, and outdoor swimming baths on the north facing side of the hotel. This was particularly irritating at times when relaxing by the hotel swimming pool or on the balcony back in the room. The rooftop bar also got quite loud in the evenings and because our room was on the floor below, not far from the source, caused me to complain. The hotel dealt with the complaint very professionally and expeditiously by moving us to a quieter room which also turned out, to our surprise, to be a free upgrade. All of the staff we encountered were very courteous and customer focused which contributed to a very enjoyable stay despite the aforementioned downsides.
10
Anicuta
26 ago 2025
·
Se alojó 7 noches
Beautiful hotel with a mix of historic charm and modern luxury. Staff were welcoming, breakfast was excellent, and the rooftop bar had stunning views. A little outside the old town but taxis are affordable and easy. Perfect for a relaxing, stylish stay.
Beautiful hotel with a mix of historic charm and modern luxury. Staff were welcoming, breakfast was excellent, and the rooftop bar had stunning views. A little outside the old town but taxis are affordable and easy. Perfect for a relaxing, stylish stay.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno es lo más destacado por su calidad y variedad. La gastronomía en el lugar es variada: algunas comidas excelentes (incluidas en 1890/Poemas), pero otros encuentran la comida en la piscina o en el bar del vestíbulo promedio, cara o lenta, y la media pensión puede requerir reserva.
Reseñas de huéspedes relacionadas
8
N
3 jun 2025
·
Se alojó 2 noches
Staff incredible, was an anniversary break, bubbles and chocolates delivered to hotel room as gift from hotel. Room service food was not great the chicken was tough and chewy in both of our club sandwiches so had to remove and leave it. The steak I ordered in restaurant was over cooked, sent it back and it arrived beautifully cooked. Overall a great stay would have given a solid 5 if it were not for the food issues.
Staff incredible, was an anniversary break, bubbles and chocolates delivered to hotel room as gift from hotel. Room service food was not great the chicken was tough and chewy in both of our club sandwiches so had to remove and leave it. The steak I ordered in restaurant was over cooked, sent it back and it arrived beautifully cooked. Overall a great stay would have given a solid 5 if it were not for the food issues.
10
Jane
2 ene 2025
·
Se alojó 9 noches
The hotel has an older charm but is absolutely up-to-date with amenities and style. It is spotlessly clean everywhere. All staff in every area are knowledgeable, helpful, respectful and very friendly. The only surprise we found was the extra charge to use the rooftop pool area and a bed charge for the wellness pool area. This did not spoil our stay, however. We stayed half board and the food in the restaurant was fabulous. A great choice, well cooked and beautifully presented. The staff in this restaurant were particularly friendly and accommodating (I am ceoliac, so have to be careful). Breakfast choice is vast and I was so pleased to see extra items for gluten free guests. We really did have a lovely time and would most certainly return to the Santa Catalina!
The hotel has an older charm but is absolutely up-to-date with amenities and style. It is spotlessly clean everywhere. All staff in every area are knowledgeable, helpful, respectful and very friendly. The only surprise we found was the extra charge to use the rooftop pool area and a bed charge for the wellness pool area. This did not spoil our stay, however. We stayed half board and the food in the restaurant was fabulous. A great choice, well cooked and beautifully presented. The staff in this restaurant were particularly friendly and accommodating (I am ceoliac, so have to be careful). Breakfast choice is vast and I was so pleased to see extra items for gluten free guests. We really did have a lovely time and would most certainly return to the Santa Catalina!
10
Florentina
1 jul 2025
·
Se alojó 7 noches
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
8
Mihai
9 dic 2024
·
Se alojó 6 noches
There are a few aspects here that the management should take into account if they are to live up to their five-star status. We had a lovely stay, good accommodation, good food, but some services need to be improved. The La Bodeguita restaurant, where we had half board included, requires you to call every day and make an appointment. Like any person who goes on holiday where it is warm and you also have a beach, of course you leave. The problem is that when you call to make an appointment, many times no one answers, their excuse is that they are very busy. Coming back from the beach, you go to the restaurant in person to make a reservation but to your surprise you find out that 6, 7, 8 pm is not possible because the tables are occupied. The only thing left is to eat after 8 pm, which we are not very happy about. Then another problem that needs to be solved. The preferential treatment of customers. We do not drink alcohol, so I will only order water or a non-alcoholic beer after the meal. You order from the waiter and he is very unfriendly (and here I would like to specify that only that older gentleman with gray hair and more solid like that) had that behavior), brings you the bottle, which he leaves on your table and that's it. The neighbor at the next table orders a bottle of wine which the waiter brings him and then pours into his glasses. As for these waiters, it is visible from a distance that they are somehow selective with the customers, to not use a harsher word.. Thx
There are a few aspects here that the management should take into account if they are to live up to their five-star status. We had a lovely stay, good accommodation, good food, but some services need to be improved. The La Bodeguita restaurant, where we had half board included, requires you to call every day and make an appointment. Like any person who goes on holiday where it is warm and you also have a beach, of course you leave. The problem is that when you call to make an appointment, many times no one answers, their excuse is that they are very busy. Coming back from the beach, you go to the restaurant in person to make a reservation but to your surprise you find out that 6, 7, 8 pm is not possible because the tables are occupied. The only thing left is to eat after 8 pm, which we are not very happy about. Then another problem that needs to be solved. The preferential treatment of customers. We do not drink alcohol, so I will only order water or a non-alcoholic beer after the meal. You order from the waiter and he is very unfriendly (and here I would like to specify that only that older gentleman with gray hair and more solid like that) had that behavior), brings you the bottle, which he leaves on your table and that's it. The neighbor at the next table orders a bottle of wine which the waiter brings him and then pours into his glasses. As for these waiters, it is visible from a distance that they are somehow selective with the customers, to not use a harsher word.. Thx
10
GRANT
5 nov 2024
·
Se alojó 2 noches
Beautiful property. Fantastic breakfast. Lovely pool. However, pool food was not great. Chicken in Caesar salad was so tough it was like eating rubber, such a shame as everything else was perfect.
Beautiful property. Fantastic breakfast. Lovely pool. However, pool food was not great. Chicken in Caesar salad was so tough it was like eating rubber, such a shame as everything else was perfect.
10
Benjamin
13 jul 2025
·
Se alojó 7 noches
Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
10
Daryl James
12 dic 2024
·
Se alojó 5 noches
Really excellent breakfast with lots of choice and beautiful breakfast setting, wonderful rooms with comfortable bed, the hotel is set I really stunning grounds. Very nice pool which was a bit cold in December, limited food menu pool side for lunch, staff were good but did not walk around taking any drink orders, always had to order each drink at the bars. A high end 5 star hotel, will be back
Really excellent breakfast with lots of choice and beautiful breakfast setting, wonderful rooms with comfortable bed, the hotel is set I really stunning grounds. Very nice pool which was a bit cold in December, limited food menu pool side for lunch, staff were good but did not walk around taking any drink orders, always had to order each drink at the bars. A high end 5 star hotel, will be back
10
Siv
16 nov 2025
·
Se alojó 4 noches
This hotell is magnificent. Its difficult to compare with most hotels. Its both old and modern. Lovely breakfast. Lovely pool with a very nice man to help you. Clean nice room. If anything negative we would comment on the resturant 1860. The service is not excellent, warm rosewine, tender loin was good, but hardly any vegetables and sous was cold. Not so good, and next visit we had iberico meat that was dry and not good. The bill was wrong and no excuses. Actually the waiter was rude. We asked where to tell about this and he told us on the internet. We could not tell the chef!. But the stay was good in the hotell. It was our 36 wedding day. We even did get a bottle of cava from the hotel. The woman in the travelguide help room, was so helpfull and nice.
This hotell is magnificent. Its difficult to compare with most hotels. Its both old and modern. Lovely breakfast. Lovely pool with a very nice man to help you. Clean nice room. If anything negative we would comment on the resturant 1860. The service is not excellent, warm rosewine, tender loin was good, but hardly any vegetables and sous was cold. Not so good, and next visit we had iberico meat that was dry and not good. The bill was wrong and no excuses. Actually the waiter was rude. We asked where to tell about this and he told us on the internet. We could not tell the chef!. But the stay was good in the hotell. It was our 36 wedding day. We even did get a bottle of cava from the hotel. The woman in the travelguide help room, was so helpfull and nice.
8
Richard
10 feb 2025
·
Se alojó 2 noches
Great hotel and excellent breakfast however the Mediterranean restaurant was awful and expensive. Would not recommend or return great hotel to stay in but don’t eat there
Great hotel and excellent breakfast however the Mediterranean restaurant was awful and expensive. Would not recommend or return great hotel to stay in but don’t eat there
8
Einar
13 ene 2024
·
Se alojó 1 noche
Fantastic historical hotel with beautiful garden. The room was very nice and clean. Downside was the experience at the lobby bar. We ordered a couple of sandwiches which was absolutely not eatable. The French fries was raw. Made us feel sick and uncomfortable. We gave this feedback to the waiter but he didn't care and we had to pay it all. Big minus.
Fantastic historical hotel with beautiful garden. The room was very nice and clean. Downside was the experience at the lobby bar. We ordered a couple of sandwiches which was absolutely not eatable. The French fries was raw. Made us feel sick and uncomfortable. We gave this feedback to the waiter but he didn't care and we had to pay it all. Big minus.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Emel
la semana pasada
·
Se alojó 6 noches
Terminamos nuestras vacaciones de una semana sintiéndonos plenamente satisfechos. Fue una experiencia hotelera que hizo que este primer viaje a Gran Canaria con mi hijo fuera realmente inolvidable. La comodidad, el lujo, la decoración y los restaurantes del hotel fueron sencillamente magníficos. El festín culinario en Muxgo y las cenas en Doramas resultaron encantadores. La ubicación del hotel ofrece tanto facilidades de transporte como un acceso sencillo a la vida urbana. Sin duda, será nuestro destino de referencia para todos nuestros futuros viajes a Gran Canaria.
Terminamos nuestras vacaciones de una semana sintiéndonos plenamente satisfechos. Fue una experiencia hotelera que hizo que este primer viaje a Gran Canaria con mi hijo fuera realmente inolvidable. La comodidad, el lujo, la decoración y los restaurantes del hotel fueron sencillamente magníficos. El festín culinario en Muxgo y las cenas en Doramas resultaron encantadores. La ubicación del hotel ofrece tanto facilidades de transporte como un acceso sencillo a la vida urbana. Sin duda, será nuestro destino de referencia para todos nuestros futuros viajes a Gran Canaria.
10
John Erik
12 jun 2026
·
Se alojó 2 noches
Todo perfecto sino el café en el desayuno. Debería ser mucho mejor.
Todo perfecto sino el café en el desayuno. Debería ser mucho mejor.
10
Bianca Padilla
6 abr 2026
·
Se alojó 1 noche
Volvemos cada año y cada año se supera. Es el mejor hotel de las islas sin duda
Volvemos cada año y cada año se supera. Es el mejor hotel de las islas sin duda
10
Marisel
7 oct 2025
·
Se alojó 4 noches
Todo!!!!!!
Todo!!!!!!
10
María
5 oct 2025
·
Se alojó 1 noche
Estancia corta por lo que no puede acceder a todos los servicios. El personal es sumamente atento.
Estancia corta por lo que no puede acceder a todos los servicios. El personal es sumamente atento.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
¿Estás considerando este hotel para tu viaje a Las Palmas de Gran Canaria?
¿Cuánto suelen costar las habitaciones en el Santa Catalina, a Royal Hideaway Hotel - Gran Lujo?
En los próximos 60–90 días, las tarifas de las habitaciones en el Santa Catalina, a Royal Hideaway Hotel - Gran Lujo en Las Palmas de Gran Canaria suelen rondar los 253 US$ por noche para dos personas, con precios que oscilan entre 245 US$ y 476 US$ en las fechas de máxima demanda.
¿Cuál es la mejor época para visitar el Santa Catalina, a Royal Hideaway Hotel - Gran Lujo y evitar multitudes?
Junio es el mes más tranquilo para visitar el Santa Catalina, a Royal Hideaway Hotel - Gran Lujo en Las Palmas de Gran Canaria, con un número de visitantes mucho menor que en otoño. Octubre es el mes de mayor demanda, así que planifique con antelación si quiere evitar las horas punta.
¿Qué mes es el más barato para alojarse en el Santa Catalina, a Royal Hideaway Hotel - Gran Lujo?
Agosto es el mes más barato para alojarse en el Santa Catalina, a Royal Hideaway Hotel - Gran Lujo en Las Palmas de Gran Canaria, con un promedio de 210 US$ por noche; febrero es el más caro, con 362 US$. Tenga en cuenta que el mes más tranquilo (junio) es diferente al mes más barato.
¿Qué atracciones y ambiente ofrece el vecindario que rodea al Santa Catalina, a Royal Hideaway Hotel - Gran Lujo?
El Santa Catalina, a Royal Hideaway Hotel - Gran Lujo se encuentra en el corazón de las Islas Canarias en Las Palmas de Gran Canaria, a pocos minutos de la playa de Las Alcaravaneras, el parque Doramas y el Museo Néstor. El hotel es ideal para parejas y familias y ofrece lujo tanto urbano como de playa, con tiendas en la calle Triana y el Mercado Central cerca.
¿Cómo se comparan las tarifas del Santa Catalina, a Royal Hideaway Hotel - Gran Lujo con las de otros hoteles cercanos?
El Santa Catalina, a Royal Hideaway Hotel - Gran Lujo es más económico que 0 de 16 hoteles comparables cercanos, con una mediana típica de 250 US$ por noche frente a aproximadamente 133 US$ para otros hoteles en Las Palmas de Gran Canaria.
¿Cómo ha variado el precio por noche en Hotel Santa Catalina en Las Palmas de Gran Canaria en comparación con el de las últimas semanas?
El precio actual en Hotel Santa Catalina en Las Palmas de Gran Canaria es de 210 US$ por noche para 2 huéspedes, una tarifa habitual para este hotel: dentro del 5 % de su media de 210 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 184 US$ y 232 US$.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-21: 208.09540324310305USD
- 2026-09-22: 218.008472539444USD
- 2026-09-23: 247.73523722328187USD
- 2026-09-24: 213.58409930007937USD
- 2026-09-25: 211.51640961936954USD
- 2026-09-26: 209.14584777420046USD
- 2026-09-27: 190.95099413017275USD
- 2026-09-28: 194.18831009628298USD
- 2026-09-29: 197.27454000000003USD
- 2026-09-30: 190.95099413017275USD
- 2026-10-01: 208.92603531692507USD
- 2026-10-02: 313.38903547439577USD
- 2026-10-03: 313.38903547439577USD
- 2026-10-04: 190.75447549301148USD
- 2026-10-05: 190.76107336692812USD
- 2026-10-06: 208.92603531692507USD
- 2026-10-07: 208.92603531692507USD
- 2026-10-08: 208.6867442557526USD
- 2026-10-09: 208.92603531692507USD
- 2026-10-10: 208.92603531692507USD
- 2026-10-11: 208.92603531692507USD
- 2026-10-12: 190.76107336692812USD
- 2026-10-13: 190.76107336692812USD
- 2026-10-14: 199.84359809440613USD
- 2026-10-15: 504.150196346283USD
- 2026-10-16: 504.150196346283USD
- 2026-10-17: 199.84359809440613USD
- 2026-10-18: 190.76107336692812USD
- 2026-10-19: 199.84359809440613USD
- 2026-10-20: 227.09397243553164USD
- 2026-10-21: 236.17334698448184USD
- 2026-10-22: 236.17334698448184USD
- 2026-10-23: 236.17334698448184USD
- 2026-10-24: 245.2604219698334USD
- 2026-10-25: 227.09397243553164USD
- 2026-10-26: 204.37982017250062USD
- 2026-10-27: 199.84359809440613USD
- 2026-10-28: 199.84359809440613USD
- 2026-10-29: 199.84359809440613USD
- 2026-10-30: 204.37982017250062USD
- 2026-10-31: 204.37982017250062USD
- 2026-11-01: 239.8260139894867USD
- 2026-11-02: 242.13012456871036USD
- 2026-11-03: 230.54704062881473USD
- 2026-11-04: 242.13012456871036USD
- 2026-11-05: 245.44623USD
- 2026-11-06: 239.8260139894867USD
- 2026-11-07: 238.56456000000003USD
- 2026-11-08: 239.8260139894867USD
- 2026-11-09: 232.76597388084414USD
- 2026-11-10: 238.56456000000003USD
- 2026-11-11: 235.44145550651552USD
- 2026-11-12: 295.49990665649415USD
- 2026-11-13: 482.922508324585USD
- 2026-11-14: 292.470975USD
- 2026-11-15: 226.0773048186493USD
- 2026-11-16: 230.80780540695193USD
- 2026-11-17: 232.76597388084414USD
- 2026-11-18: 249.10500485115054USD
- 2026-11-19: 248.81879363090516USD
- 2026-11-20: 259.20957000000004USD
- 2026-11-21: 251.180955USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Para reservar el acceso a las aguas termales, el acceso a los baños públicos o el acceso a la piscina climatizada, ponte en contacto con el alojamiento con antelación.
- Este alojamiento acepta tarjetas de crédito y efectivo.
- Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
- Entre los elementos de seguridad de este alojamiento, se incluyen detector de humo y sistema de seguridad.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- De acuerdo con la normativa nacional, este alojamiento no acepta pagos en efectivo que superen los 1000 EUR. Para más información, ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de la reserva.
- Piscina disponible de 10:30 a 17:30.
- Es necesario reservar con antelación los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Algunas actividades o instalaciones pueden tener acceso limitado. Se invita a los huéspedes a ponerse en contacto con el alojamiento utilizando los datos de contacto que aparecen en la confirmación de la reserva.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Desayuno tipo bufé: entre 27 y 30 EUR por adulto; entre 23 y 25 EUR por menor (precio aproximado)
- Aparcamiento: 20 EUR por día
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
- Tasa por uso del spa:15 EUR por día
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
Servicios
Mostrador turístico
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Consigna de equipajes
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Jardín
Piscina al aire libre
Muebles de exterior
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Solárium
Spa y centro de bienestar
Habitación familiar
Beach Sun Loungers
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Estación de carga para coches eléctricos
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito