Santa Catalina, a Royal Hideaway Hotel - Gran Lujo
US$ 251
/noite
Média para novembro
Preços para Santa Catalina, a Royal Hideaway Hotel - Gran Lujo
Selecione datas para ver preços e disponibilidade
US$ 251
/noite
Média para novembro
Preços médios mensais
Em Santa Catalina, a Royal Hideaway Hotel - Gran Lujo, o preço por noite é, em média, US$ 195 no mês mais barato (agosto) e US$ 339 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 283 |
| fevereiro | US$ 339 |
| março | US$ 297 |
| abril | US$ 263 |
| maio | US$ 200 |
| junho | US$ 198 |
| julho | US$ 207 |
| agosto | US$ 195 |
| setembro | US$ 220 |
| outubro | US$ 280 |
| novembro | US$ 251 |
| dezembro | US$ 254 |
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nov. · US$ 251
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Mais caro: fevereiro (aprox. US$ 339)
Mais barato: agosto (aprox. US$ 195)
Sobre este alojamento
Se procura lazer e entretenimento, poderá contar com uma piscina exterior e uma sala de fitness aberta 24 horas. Wi-fi grátis, serviços de concierge e serviços para casamentos estão também entre o leque de comodidades deste hotel de estilo ...
Comodidades
Se procura lazer e entretenimento, poderá contar com uma piscina exterior e uma sala de fitness aberta 24 horas. Wi-fi grátis, serviços de concierge e serviços para casamentos estão também entre o leque de comodidades deste hotel de estilo colonial.
Comodidades para negócios
As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e assistência multilingue. Entre os espaços para eventos este hotel contam-se um centro de conferências e 6 salas de reuniões. Há estacionamento no local.
Restaurante
Relaxe com uma bebida refrescante no bar junto à piscina ou num dos 3 bares/lounges. Este hotel serve pequeno-almoços buffet durante a semana entre as 7:00 e as 10:30 e aos fins de semana entre as 7:30 e as 11:00, mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 204 quartos com um minibar. Mantenha-se em contacto graças à internet sem fios. As casas de banho privativas têm secadores de cabelo e roupões. As comodidades incluem ainda cofres com capacidade para computadores portáteis e chaleiras elétricas. A limpeza dos quartos é efetuada diária.
Localização
Uma estadia nSanta Catalina, a Royal Hideaway Hotel coloca-o no coração de Las Palmas de Gran Canaria, apenas a alguns passos de Parque Doramas e a 5 minuto(s) de carro de Catedral de Santa Ana. Este hotel de luxo está a 3,1 km (2 mi) de Playa de Las Canteras.
O que há nas proximidades
Parque Doramas(0.1 milhas)
Museo Néstor(0.1 milhas)
Parque Romano(0.4 milhas)
Playa de Las Alcaravaneras(0.6 milhas)
Praias de Las Palmas(0.6 milhas)
Plaza de la Feria(0.8 milhas)
Fuente Luminosa(0.8 milhas)
Avenida Mesa y Lopez(1 milhas)
Mercado Central(1 milhas)
Parque de San Telmo(1.2 milhas)
Plaza de España(1.2 milhas)
Calle Triana(1.3 milhas)
Casino Las Palmas(1.4 milhas)
Centro de Arte La Regenta(1.4 milhas)
Teatro Cuyás(1.4 milhas)
O aeroporto preferencial para Santa Catalina, a Royal Hideaway Hotel é o de Las Palmas (LPA-Gran Canaria)(14.7 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Serviço de estacionamento
Localização
León y Castillo, 227, Las Palmas de Gran Canaria, Ilhas Canárias, Espanha
Parque Doramas (0.1 milhas)
Museo Néstor (0.1 milhas)
Parque Romano (0.4 milhas)
Playa de Las Alcaravaneras (0.6 milhas)
Praias de Las Palmas (0.6 milhas)
Plaza de la Feria (0.8 milhas)
Opções de quartos
4
Quarto Deluxe (Family)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
391 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira de imersão
4
Suite Júnior (Deluxe)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
356 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
Suite Júnior (1A1C)
Detalhes do quarto
1 Cama De Casal Extragrande
323 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Suite Júnior (Premium)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
356 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Deluxe (Deluxe)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas Individuais
Dormidas 2
249 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
3
Suite Deluxe
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
498 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
4
Quarto Deluxe (Superior)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas Individuais
Dormidas 2
249 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Suite Júnior
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas Individuais
Dormidas 2
320 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Deluxe ((Family) 2 Adults + 1 Child)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
391 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira de imersão
4
Suite
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas Individuais
Dormidas 3
427 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
4
Suite Júnior (Deluxe | 1A1C)
Detalhes do quarto
1 Cama De Casal Extragrande
355 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Suite Júnior (Premium | 1A1C)
Detalhes do quarto
1 Cama De Casal Extragrande
355 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Santa Catalina, a Royal Hideaway Hotel - Gran Lujo
9.2
Soberbo
Com base em 1.449 avaliações verificadas
Quem se hospeda aqui?
Negócios
12%
Casal
58%
Família
17%
Grupos
6%
Individual
5%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Santa Catalina, a Royal Hideaway Hotel - Gran Lujo, os hóspedes elogiam o charme histórico, os belos jardins e piscinas, e a equipa geralmente atenciosa, embora mencionem ocasionais atrasos no serviço, custos adicionais para certas áreas e experiências variáveis nos quartos.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Santa Catalina, a Royal Hideaway Hotel - Gran Lujo, os hóspedes elogiam o charme histórico, os belos jardins e piscinas, e a equipa geralmente atenciosa, embora mencionem ocasionais atrasos no serviço, custos adicionais para certas áreas e experiências variáveis nos quartos.
A piscina no terraço é frequentemente restrita a hóspedes de suíte e o acesso ao spa pode exigir reserva ou taxas, além de custos de estacionamento. Os quartos combinam estilo clássico e conforto, embora alguns hóspedes mencionem escuridão, ruído de estabelecimentos próximos ou problemas com o ar condicionado e o banheiro. O pequeno-almoço impressiona consistentemente, enquanto a qualidade do restaurante e a velocidade do bar variam. Espere um oásis urbano requintado com excelentes comodidades, mas com ocasionais peculiaridades no serviço e no acesso.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Múltiplas piscinas, incluindo uma na cobertura com acesso limitado para hóspedes que não estão em suíte; o spa é bem avaliado, mas geralmente requer reserva ou taxas adicionais. A vista do bar na cobertura e os jardins paisagísticos destacam-se, enquanto o estacionamento é pago.
Avaliações dos hóspedes relacionadas
10
Pascal
11 de out. de 2023
·
A estadia foi de 4 noites
Wir waren 4 Nächte in dieser schönen Hotelanlage. Sie ist sehr gepflegt und sauber. Alle Angestellten waren immer sehr freundlich und hilfsbereit. Die Zimmer sind wirklich geschmackvoll eingerichtet und wurden täglich gereinigt. Das Frühstücks-Buffet ist vielseitig und schmeckte fein. Das Personal beim Frühstück war aufmerksam. Wir haben auch den kostenpflichtigen Wellness-Bereich (15 Euro für 80 Minuten) besucht. Er ist schön angelegt und bietet viele Möglichkeiten an. Die Betreuerin "Rosa" versuchte alles, damit man sich wohl fühlt. Besten Dank! Die Bar und der längliche Aussenpool auf dem Dach (5. Etage) hat uns besonders gefallen; von dort hat man eine wunderschöne Aussicht zum Meer und nach L. P. Wir würden dieses 5*Hotel bei unserem nächsten Besuch wieder wählen, da es auch bezahlbar ist.
Wir waren 4 Nächte in dieser schönen Hotelanlage. Sie ist sehr gepflegt und sauber. Alle Angestellten waren immer sehr freundlich und hilfsbereit. Die Zimmer sind wirklich geschmackvoll eingerichtet und wurden täglich gereinigt. Das Frühstücks-Buffet ist vielseitig und schmeckte fein. Das Personal beim Frühstück war aufmerksam. Wir haben auch den kostenpflichtigen Wellness-Bereich (15 Euro für 80 Minuten) besucht. Er ist schön angelegt und bietet viele Möglichkeiten an. Die Betreuerin "Rosa" versuchte alles, damit man sich wohl fühlt. Besten Dank! Die Bar und der längliche Aussenpool auf dem Dach (5. Etage) hat uns besonders gefallen; von dort hat man eine wunderschöne Aussicht zum Meer und nach L. P. Wir würden dieses 5*Hotel bei unserem nächsten Besuch wieder wählen, da es auch bezahlbar ist.
8
Katharine
17 de nov. de 2024
·
A estadia foi de 1 noite
It’s a lovely iconic property with incredible public spaces including a roof terrace and large outdoor pools.
It’s a lovely iconic property with incredible public spaces including a roof terrace and large outdoor pools.
10
Ravinder
5 de jan. de 2025
·
A estadia foi de 5 noites
The only thing we could fault is that there is policy on guests reserving sunbeds with a towel very early in the morning, so you often can't get a sunbed in the sun which is part of the reason we were drawn to the hotel, for the pool area, which is lovely.
The only thing we could fault is that there is policy on guests reserving sunbeds with a towel very early in the morning, so you often can't get a sunbed in the sun which is part of the reason we were drawn to the hotel, for the pool area, which is lovely.
10
Amir
17 de nov. de 2025
·
A estadia foi de 7 noites
Bra rum, Det finns alla moderna funktioner trots att byggnaden är från 1800 talet. Mycket charmigt. Mycket bra SPA med trevlig personal.
Bra rum, Det finns alla moderna funktioner trots att byggnaden är från 1800 talet. Mycket charmigt. Mycket bra SPA med trevlig personal.
10
Keiko
23 de fev. de 2026
·
A estadia foi de 2 noites
Very elegant hotel with lots of amenities. Staff are attentive, respond quivkly to any requests Several swimming pools. The pool on the rooftop is very beautiful
Very elegant hotel with lots of amenities. Staff are attentive, respond quivkly to any requests Several swimming pools. The pool on the rooftop is very beautiful
10
Florentina
1 de jul. de 2025
·
A estadia foi de 7 noites
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
10
Mads
10 de mar. de 2025
·
A estadia foi de 3 noites
A wonderful hotel with high standards all over the line. The rooftop is only accessible for non suite guests after 5pm. Same goes for the spa but you can pay your way in there. The breakfast was top top class and of course Cava and/or Mimosa is there as well😅 All in all, one of the better hotels I have been to. I believe it is one of two six star «Gran Lujo" hotels on Gran Canaria
A wonderful hotel with high standards all over the line. The rooftop is only accessible for non suite guests after 5pm. Same goes for the spa but you can pay your way in there. The breakfast was top top class and of course Cava and/or Mimosa is there as well😅 All in all, one of the better hotels I have been to. I believe it is one of two six star «Gran Lujo" hotels on Gran Canaria
10
Thomas
3 de jun. de 2025
·
A estadia foi de 3 noites
A classy hotel. Well maintained. Multiple restaurants (though not all were open). Rooftop pool and bar/restaurant. Nice location. Don't know how to say it any better but we would love to stay there again.
A classy hotel. Well maintained. Multiple restaurants (though not all were open). Rooftop pool and bar/restaurant. Nice location. Don't know how to say it any better but we would love to stay there again.
10
Benjamin
13 de jul. de 2025
·
A estadia foi de 7 noites
Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
8
Reza
13 de set. de 2025
·
A estadia foi de 5 noites
Hotel in total is good and we enjoyed our stay. Although its five star hotel, to me it looks good 4 stars hotel not 5 stars. Swimming pool is a bit small but super clean. The SPA is very nice and calm atmosphere. I would suggest to book junior room as normal room doesn't have access to SPA or roof top swimming pool. However you can buy SPA pass but not rooftop swimming pool while staying in normal room. Parking is €20 per a day which is a-bit expensive. Also rooftop bar is open to all guest after 5:30. Two staff were running whole roof top bar which was not enough at all. As the roof top bar is open to public they treated local people nicer than us. Mini bar is not free and they forgot to put any sign about the price which was naughty. However when I complained about it they said it was our fault but at the end I paid for what I had. It would be nicer to put sign that costumer knows the price.
Hotel in total is good and we enjoyed our stay. Although its five star hotel, to me it looks good 4 stars hotel not 5 stars. Swimming pool is a bit small but super clean. The SPA is very nice and calm atmosphere. I would suggest to book junior room as normal room doesn't have access to SPA or roof top swimming pool. However you can buy SPA pass but not rooftop swimming pool while staying in normal room. Parking is €20 per a day which is a-bit expensive. Also rooftop bar is open to all guest after 5:30. Two staff were running whole roof top bar which was not enough at all. As the roof top bar is open to public they treated local people nicer than us. Mini bar is not free and they forgot to put any sign about the price which was naughty. However when I complained about it they said it was our fault but at the end I paid for what I had. It would be nicer to put sign that costumer knows the price.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é geralmente elogiada, mas várias avaliações mencionam falhas e problemas de manutenção, incluindo problemas de drenagem no banheiro, pestes ocasionais e falta de reposição ou poeira nos quartos.
Avaliações dos hóspedes relacionadas
10
Kirsi
15 de dez. de 2025
·
A estadia foi de 4 noites
The hotel itself is a old-fashioned gem. We stayed in junior suite facing the front of the Hotel. Very quiet, airconditioning was a bit off and the air in the room kind of dusty. One of the best parts were the 3 swimming pools. And the breakfast, one the best ever!
The hotel itself is a old-fashioned gem. We stayed in junior suite facing the front of the Hotel. Very quiet, airconditioning was a bit off and the air in the room kind of dusty. One of the best parts were the 3 swimming pools. And the breakfast, one the best ever!
10
Pascal
11 de out. de 2023
·
A estadia foi de 4 noites
Wir waren 4 Nächte in dieser schönen Hotelanlage. Sie ist sehr gepflegt und sauber. Alle Angestellten waren immer sehr freundlich und hilfsbereit. Die Zimmer sind wirklich geschmackvoll eingerichtet und wurden täglich gereinigt. Das Frühstücks-Buffet ist vielseitig und schmeckte fein. Das Personal beim Frühstück war aufmerksam. Wir haben auch den kostenpflichtigen Wellness-Bereich (15 Euro für 80 Minuten) besucht. Er ist schön angelegt und bietet viele Möglichkeiten an. Die Betreuerin "Rosa" versuchte alles, damit man sich wohl fühlt. Besten Dank! Die Bar und der längliche Aussenpool auf dem Dach (5. Etage) hat uns besonders gefallen; von dort hat man eine wunderschöne Aussicht zum Meer und nach L. P. Wir würden dieses 5*Hotel bei unserem nächsten Besuch wieder wählen, da es auch bezahlbar ist.
Wir waren 4 Nächte in dieser schönen Hotelanlage. Sie ist sehr gepflegt und sauber. Alle Angestellten waren immer sehr freundlich und hilfsbereit. Die Zimmer sind wirklich geschmackvoll eingerichtet und wurden täglich gereinigt. Das Frühstücks-Buffet ist vielseitig und schmeckte fein. Das Personal beim Frühstück war aufmerksam. Wir haben auch den kostenpflichtigen Wellness-Bereich (15 Euro für 80 Minuten) besucht. Er ist schön angelegt und bietet viele Möglichkeiten an. Die Betreuerin "Rosa" versuchte alles, damit man sich wohl fühlt. Besten Dank! Die Bar und der längliche Aussenpool auf dem Dach (5. Etage) hat uns besonders gefallen; von dort hat man eine wunderschöne Aussicht zum Meer und nach L. P. Wir würden dieses 5*Hotel bei unserem nächsten Besuch wieder wählen, da es auch bezahlbar ist.
8
Sebastien
16 de jan. de 2022
·
A estadia foi de 8 noites
Seules les suites sont convenables et la propreté laisse à désirer nous avons eu 2 jours de suites la visite de cafards
Seules les suites sont convenables et la propreté laisse à désirer nous avons eu 2 jours de suites la visite de cafards
6
Fiona
12 de out. de 2024
·
A estadia foi de 3 noites
Very elegant hotel with spectacular gardens. However once you get on the elevator to your room the experience goes downhill. The ceiling in the elevator was covered with dirty spots. The wallpaper down the hallways was lifting and the woodwork was chipped in many places. The carpets needed steam cleaning and a good vacuum. Our room was about 85 when we arrived. The AC was off and didn’t function properly. Luckily there was a ceiling fan. The was a large cockroach dead in the living room. The bathroom floors were dirty and had hairs. The sofa in the living room was too large for the wall it was placed against so it was cockeyed. Neither the pillows or mattresses had protective covers. The balcony was huge but sparsely decorated leaving little sitting room. The shower oddly had wallpaper and there was mold in the corners. I felt like I was staying at a tired vacation rental. This hotel has wonderful bones but lots of deferred maintenance. The pools and rooftop bar were lovely.
Very elegant hotel with spectacular gardens. However once you get on the elevator to your room the experience goes downhill. The ceiling in the elevator was covered with dirty spots. The wallpaper down the hallways was lifting and the woodwork was chipped in many places. The carpets needed steam cleaning and a good vacuum. Our room was about 85 when we arrived. The AC was off and didn’t function properly. Luckily there was a ceiling fan. The was a large cockroach dead in the living room. The bathroom floors were dirty and had hairs. The sofa in the living room was too large for the wall it was placed against so it was cockeyed. Neither the pillows or mattresses had protective covers. The balcony was huge but sparsely decorated leaving little sitting room. The shower oddly had wallpaper and there was mold in the corners. I felt like I was staying at a tired vacation rental. This hotel has wonderful bones but lots of deferred maintenance. The pools and rooftop bar were lovely.
6
John Andrew
21 de jan. de 2025
·
A estadia foi de 10 noites
Very limited choice for lunch and dinner. Housekeeping was not good. Otherwise it was a lovely property with mostly helpful and polite staff
Very limited choice for lunch and dinner. Housekeeping was not good. Otherwise it was a lovely property with mostly helpful and polite staff
10
Sandra
1 de jun. de 2024
·
A estadia foi de 3 noites
Very clean
Very clean
4
Anthony
23 de dez. de 2025
·
A estadia foi de 1 noite
We stay here for one / two nights every year. Unfortunately this years room wasn’t great. (232) there was a smell when we entered of drains. The room ac also didn’t work properly so the smell lingered. The basin drain leaked into the basin drawer, which ruined my toiletry bag and toothbrush. The shower was the main problem, the drain didn’t work and so the water flooded the room. We needed to use the towels to dry the floor which was super dangerous and slippery. All in all not a great stay, which was really disappointing. Normally this is a good hotel, however for the premium price of the rooms we may look elsewhere next time and try a different brand.
We stay here for one / two nights every year. Unfortunately this years room wasn’t great. (232) there was a smell when we entered of drains. The room ac also didn’t work properly so the smell lingered. The basin drain leaked into the basin drawer, which ruined my toiletry bag and toothbrush. The shower was the main problem, the drain didn’t work and so the water flooded the room. We needed to use the towels to dry the floor which was super dangerous and slippery. All in all not a great stay, which was really disappointing. Normally this is a good hotel, however for the premium price of the rooms we may look elsewhere next time and try a different brand.
10
James
25 de jan. de 2026
·
A estadia foi de 1 noite
Hotel was stunning and well kept, food was excellent and the service was warm and geniune from everyone we met.
Hotel was stunning and well kept, food was excellent and the service was warm and geniune from everyone we met.
10
Björn
17 de abr. de 2022
·
A estadia foi de 7 noites
Väldigt bra hotell med mycket bra frukost och fantastiska restauranger. Trevlig pianobar. Dock var städet lite si så där. Ont om dricksglas i rummet. Bara fyra stycken inklusive tandborstglas
Väldigt bra hotell med mycket bra frukost och fantastiska restauranger. Trevlig pianobar. Dock var städet lite si så där. Ont om dricksglas i rummet. Bara fyra stycken inklusive tandborstglas
4
Heikki
21 de fev. de 2023
·
A estadia foi de 4 noites
Hotel is well located between old town and commercial center. Building is gorgeus, bed was good as well shower. They have a dangerous problem. The shower unit leaked water to the polished marble floor in the bedroom. We did not notice this in the dimm room and after the shower my wife slipped. It is more slipery than ice. Luckily she got only bruises, no bones broken. But this is life threatening problem. We reported and claimed this to the staff, but it seemed, that not real understanding and more denial than correct actions. We sealed the shower with towels for the rest of the time. So a nice hotel with a big danger, not recommended.
Hotel is well located between old town and commercial center. Building is gorgeus, bed was good as well shower. They have a dangerous problem. The shower unit leaked water to the polished marble floor in the bedroom. We did not notice this in the dimm room and after the shower my wife slipped. It is more slipery than ice. Luckily she got only bruises, no bones broken. But this is life threatening problem. We reported and claimed this to the staff, but it seemed, that not real understanding and more denial than correct actions. We sealed the shower with towels for the rest of the time. So a nice hotel with a big danger, not recommended.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Quartos e suítes elegantes e confortáveis, muitas vezes com varanda e decoração clássica, com alguns mencionando camas muito confortáveis e recursos úteis. As desvantagens incluem layouts escuros, vistas limitadas, ruído de estabelecimentos próximos ou do terraço, e peculiaridades no ar condicionado ou na iluminação.
Avaliações dos hóspedes relacionadas
10
Kirsi
15 de dez. de 2025
·
A estadia foi de 4 noites
The hotel itself is a old-fashioned gem. We stayed in junior suite facing the front of the Hotel. Very quiet, airconditioning was a bit off and the air in the room kind of dusty. One of the best parts were the 3 swimming pools. And the breakfast, one the best ever!
The hotel itself is a old-fashioned gem. We stayed in junior suite facing the front of the Hotel. Very quiet, airconditioning was a bit off and the air in the room kind of dusty. One of the best parts were the 3 swimming pools. And the breakfast, one the best ever!
10
Matthew
28 de jan. de 2025
·
A estadia foi de 5 noites
A very luxurious hotel, excellent room with a lot of really good features such as a blind within the window which cuts out all light and a very large mirror which doubles as the tv.
A very luxurious hotel, excellent room with a lot of really good features such as a blind within the window which cuts out all light and a very large mirror which doubles as the tv.
8
Jacqueline
15 de fev. de 2025
·
A estadia foi de 7 noites
The public spaces were lovely and the staff friendly, efficient and helpful. Breakfast had plenty of choice and the quality was good. Served on a pretty terrace made for an enjoyable experience. The bedroom and bathroom were extremely attractive but lighting was a little confusing and the room was a tad on the dark side. Our balcony which was supposed to have garden views looked out onto other bedrooms opposite and they were very close. Because of this there was very little sun or privacy.
The public spaces were lovely and the staff friendly, efficient and helpful. Breakfast had plenty of choice and the quality was good. Served on a pretty terrace made for an enjoyable experience. The bedroom and bathroom were extremely attractive but lighting was a little confusing and the room was a tad on the dark side. Our balcony which was supposed to have garden views looked out onto other bedrooms opposite and they were very close. Because of this there was very little sun or privacy.
10
Sharon
29 de jun. de 2025
·
A estadia foi de 1 noite
Lovely hotel, great welcome but slow check in. Staff exceptional very helpful and friendly Beds very comfortable and linen was high quality. Large fluffy towels Lovely spacious balconies with hot tub Tv/ mirror was a lovely touch Bathroom mirror excellent Also coolysystem air con fans etc were very efficient and quiet Pool area fantastic Gorgeous hotel, we will definitely visit again!
Lovely hotel, great welcome but slow check in. Staff exceptional very helpful and friendly Beds very comfortable and linen was high quality. Large fluffy towels Lovely spacious balconies with hot tub Tv/ mirror was a lovely touch Bathroom mirror excellent Also coolysystem air con fans etc were very efficient and quiet Pool area fantastic Gorgeous hotel, we will definitely visit again!
8
susan
12 de out. de 2025
·
A estadia foi de 7 noites
The hotel is lovely and staff are warm and welcoming. There is a pool on the roof which is great for a dip in the heat and a larger pool downstairs which was also great and never too crowded. We used the spa frequently and were delighted to find its use was free as we had booked a suite. We invested in a suite for this holiday as we were celebrating a special anniversary. Although the suite was spacious and comfortable, the way it was laid out with large wooden shutters separating the bedroom and sitting room that couldn't be moved made the bedroom dark with no window of its own.
The hotel is lovely and staff are warm and welcoming. There is a pool on the roof which is great for a dip in the heat and a larger pool downstairs which was also great and never too crowded. We used the spa frequently and were delighted to find its use was free as we had booked a suite. We invested in a suite for this holiday as we were celebrating a special anniversary. Although the suite was spacious and comfortable, the way it was laid out with large wooden shutters separating the bedroom and sitting room that couldn't be moved made the bedroom dark with no window of its own.
10
Timothy
18 de mar. de 2023
·
A estadia foi de 1 noite
Worst bed ever. I could feel the springs. Safe was locked when we got there, requested someone to open it, they never showed up. Shower door leaks, giant puddle. No free water. Staff and restaurants were very good! Very clean.
Worst bed ever. I could feel the springs. Safe was locked when we got there, requested someone to open it, they never showed up. Shower door leaks, giant puddle. No free water. Staff and restaurants were very good! Very clean.
10
Peter
11 de abr. de 2025
·
A estadia foi de 2 noites
Zimmer zwar etwas klein und die Abstellmöglichkeiten für Kleidung und Sonstiges beschränkt, aber für einen Kurzurlaub ausreichend. Restaurants in der Nähe, aber das Frühstück im Hotel sollte man sich nicht entgehen lassen. Das Hotel liegt in einem kleinen Park, tagsüber und am Abend wunderschön. Haupteinkaufsstraße im Norden ist zu Fuß in 30 Minuten erreichbar.
Zimmer zwar etwas klein und die Abstellmöglichkeiten für Kleidung und Sonstiges beschränkt, aber für einen Kurzurlaub ausreichend. Restaurants in der Nähe, aber das Frühstück im Hotel sollte man sich nicht entgehen lassen. Das Hotel liegt in einem kleinen Park, tagsüber und am Abend wunderschön. Haupteinkaufsstraße im Norden ist zu Fuß in 30 Minuten erreichbar.
10
Paul
21 de fev. de 2025
·
A estadia foi de 4 noites
Everything was amazing the only thing is they need smart TVs in all the rooms immediately it’s the future most hotels do this. Come on guys
Everything was amazing the only thing is they need smart TVs in all the rooms immediately it’s the future most hotels do this. Come on guys
10
Zeeshan Ahmad
4 de dez. de 2024
·
A estadia foi de 5 noites
Booked a room with balcony. Very quite and comfortable environment with parks on both sides. Good location.
Booked a room with balcony. Very quite and comfortable environment with parks on both sides. Good location.
8
Gary
9 de fev. de 2024
·
A estadia foi de 7 noites
Fabulous hotel within the grounds of the very picturesque Dormas Park. Would have given it a full 5* rating had it not been for insufficient drawer space in the bedroom for a 7 night stay and the noise coming from an adjacent sports centre, school, and outdoor swimming baths on the north facing side of the hotel. This was particularly irritating at times when relaxing by the hotel swimming pool or on the balcony back in the room. The rooftop bar also got quite loud in the evenings and because our room was on the floor below, not far from the source, caused me to complain. The hotel dealt with the complaint very professionally and expeditiously by moving us to a quieter room which also turned out, to our surprise, to be a free upgrade. All of the staff we encountered were very courteous and customer focused which contributed to a very enjoyable stay despite the aforementioned downsides.
Fabulous hotel within the grounds of the very picturesque Dormas Park. Would have given it a full 5* rating had it not been for insufficient drawer space in the bedroom for a 7 night stay and the noise coming from an adjacent sports centre, school, and outdoor swimming baths on the north facing side of the hotel. This was particularly irritating at times when relaxing by the hotel swimming pool or on the balcony back in the room. The rooftop bar also got quite loud in the evenings and because our room was on the floor below, not far from the source, caused me to complain. The hotel dealt with the complaint very professionally and expeditiously by moving us to a quieter room which also turned out, to our surprise, to be a free upgrade. All of the staff we encountered were very courteous and customer focused which contributed to a very enjoyable stay despite the aforementioned downsides.
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Serviço
A equipa é amplamente descrita como atenciosa, profissional e prestativa. Problemas recorrentes incluem o serviço lento no bar, ocasionais grosserias ou mau atendimento aos problemas, e atrasos no check-in/out ou em pedidos.
Avaliações dos hóspedes relacionadas
8
Sally
27 de mar. de 2025
·
A estadia foi de 6 noites
This hotel is a beautiful oasis in the city. The facilities and staff were all excellent. It is a 40/50 urban walk from the old town & main beach. Our only disappointments were a very long wait to check out (over an hour) and a disturbed night following a wedding in the hotel. The wedding noise was not an issue but tidying the outdoor space just outside our rooms went on until the early hours - worth checking
This hotel is a beautiful oasis in the city. The facilities and staff were all excellent. It is a 40/50 urban walk from the old town & main beach. Our only disappointments were a very long wait to check out (over an hour) and a disturbed night following a wedding in the hotel. The wedding noise was not an issue but tidying the outdoor space just outside our rooms went on until the early hours - worth checking
10
Shibu
14 de jul. de 2025
·
A estadia foi de 4 noites
From check in to check out seamless process, staff were superb and all went the extra mile to look after there guests. Great restaurants on site and easy commute everywhere.
From check in to check out seamless process, staff were superb and all went the extra mile to look after there guests. Great restaurants on site and easy commute everywhere.
10
Cassandra
7 de out. de 2025
·
A estadia foi de 7 noites
Beautiful hotel with exceptionally friendly and helpful staff — especially Eduardo, who greeted us with a smile from the moment we checked in late at night until our last evening. He consistently went above and beyond to ensure that any issues or personal requests were handled with genuine care and attention. There were a few small details that could be refined to make the experience feel truly five-star. For example, the bath salts weren’t replenished after the first night, and clearer communication about the rooftop pool being reserved for suite guests would have been appreciated. A few of the other reception staff could also take inspiration from Eduardo’s open, transparent, and welcoming approach, which made us feel completely at ease. Overall, it was a wonderful stay in an exceptionally beautiful hotel, and we left with many happy memories.
Beautiful hotel with exceptionally friendly and helpful staff — especially Eduardo, who greeted us with a smile from the moment we checked in late at night until our last evening. He consistently went above and beyond to ensure that any issues or personal requests were handled with genuine care and attention. There were a few small details that could be refined to make the experience feel truly five-star. For example, the bath salts weren’t replenished after the first night, and clearer communication about the rooftop pool being reserved for suite guests would have been appreciated. A few of the other reception staff could also take inspiration from Eduardo’s open, transparent, and welcoming approach, which made us feel completely at ease. Overall, it was a wonderful stay in an exceptionally beautiful hotel, and we left with many happy memories.
10
Sidney Charles
29 de nov. de 2025
·
A estadia foi de 10 noites
The outstanding quality with wonderful staff.
The outstanding quality with wonderful staff.
4
Stefan
3 de jan. de 2026
·
A estadia foi de 2 noites
Beautiful hotel but really bad service
Beautiful hotel but really bad service
10
Damian
8 de set. de 2025
·
A estadia foi de 3 noites
Excellent customer service and clearness.
Excellent customer service and clearness.
8
Sika Kim
23 de out. de 2022
·
A estadia foi de 7 noites
Virkeligt skønt hotel. Især vip swimmingpool på taget. Desværre var servicen ikke god nok til et 5 stjernet hotel. Personalet forstod ikke engelsk, betjeningen utrolig langsom både ved morgenmaden og i lobby baren. Aftenen før vi skulle hjem, aftalte vi med receptionen at de skulle bestille en taxa til os om natten til lufthavnen. Men der kom ingen taxa. Og der var ingen mennesker i receptionen eller uden ved døren. Så vi måtte gå ud (midt om natten ) med vores kufferter mv. , og finde en taxa. Generelt et rigtig smukt hotel med alle faciliteter, men personalet/ servicen er ringe.
Virkeligt skønt hotel. Især vip swimmingpool på taget. Desværre var servicen ikke god nok til et 5 stjernet hotel. Personalet forstod ikke engelsk, betjeningen utrolig langsom både ved morgenmaden og i lobby baren. Aftenen før vi skulle hjem, aftalte vi med receptionen at de skulle bestille en taxa til os om natten til lufthavnen. Men der kom ingen taxa. Og der var ingen mennesker i receptionen eller uden ved døren. Så vi måtte gå ud (midt om natten ) med vores kufferter mv. , og finde en taxa. Generelt et rigtig smukt hotel med alle faciliteter, men personalet/ servicen er ringe.
4
Carl
31 de mar. de 2025
·
A estadia foi de 2 noites
Rating: 3/10 – A 5-Star Hotel with 3-Star Service Let me start by highlighting the few positive aspects of my stay: The bathroom, bed, and curtains were well-maintained and provided a decent level of comfort. The curtains effectively blocked out sound from the polo area at the nearby hotel, but unfortunately, they did not fully block out interior noise. For instance, you could still hear doors closing when other guests entered or exited their rooms. However, if you decide to open the curtains, you will be greeted with the loud sounds of a polo game from the neighboring hotel. The noise level is so high that it feels like you're in the middle of a football stadium. The Bar: It took an unacceptable 40 minutes to receive a drink at an almost empty bar. The timeline was as follows: 10 minutes to receive a menu, another 10 minutes to place the order, 10 minutes to deliver food, and finally, another 10 minutes for the first drink to arrive. A total of 40 minutes for the first drink with cold food? This is far from what I would consider an acceptable hospitality experience. The Bar Upstairs: The service here was much faster, and the drinks were of good quality. However, the view from the bar overlooks an industrial port, which I would not describe as charming. The "Garden View": I'll let the pictures speak for themselves. To actually see the "garden view," you have to stretch your neck out from the balcony. It's disappointing to see a 5-star hotel resorting to such 3-star t
Rating: 3/10 – A 5-Star Hotel with 3-Star Service Let me start by highlighting the few positive aspects of my stay: The bathroom, bed, and curtains were well-maintained and provided a decent level of comfort. The curtains effectively blocked out sound from the polo area at the nearby hotel, but unfortunately, they did not fully block out interior noise. For instance, you could still hear doors closing when other guests entered or exited their rooms. However, if you decide to open the curtains, you will be greeted with the loud sounds of a polo game from the neighboring hotel. The noise level is so high that it feels like you're in the middle of a football stadium. The Bar: It took an unacceptable 40 minutes to receive a drink at an almost empty bar. The timeline was as follows: 10 minutes to receive a menu, another 10 minutes to place the order, 10 minutes to deliver food, and finally, another 10 minutes for the first drink to arrive. A total of 40 minutes for the first drink with cold food? This is far from what I would consider an acceptable hospitality experience. The Bar Upstairs: The service here was much faster, and the drinks were of good quality. However, the view from the bar overlooks an industrial port, which I would not describe as charming. The "Garden View": I'll let the pictures speak for themselves. To actually see the "garden view," you have to stretch your neck out from the balcony. It's disappointing to see a 5-star hotel resorting to such 3-star t
6
Antonia
17 de fev. de 2024
·
A estadia foi de 2 noites
This is a high end property so was expecting high end service, the room wasn’t ready even though we were allowed to go in, not tea/coffee facilities or mini bar been updated. Other things only little things but forgot the lemon in our gin and tonic, the room service app that they expected you to use wasn’t working so phoned through the order but due to language differences one of the orders was wrong. Asked for some blankets which should have been in our room but weren’t , asked at reception but had to phone 3 hours later as they hadn’t arrived
This is a high end property so was expecting high end service, the room wasn’t ready even though we were allowed to go in, not tea/coffee facilities or mini bar been updated. Other things only little things but forgot the lemon in our gin and tonic, the room service app that they expected you to use wasn’t working so phoned through the order but due to language differences one of the orders was wrong. Asked for some blankets which should have been in our room but weren’t , asked at reception but had to phone 3 hours later as they hadn’t arrived
6
Moulaye Idriss
1 de jun. de 2024
·
A estadia foi de 3 noites
Below average for 5 star hotel. However, it’s the only decent place you can stay if you are not going south of the island. Came with my luggage, clerk didn’t even bother to assit me or ask if I needed help.
Below average for 5 star hotel. However, it’s the only decent place you can stay if you are not going south of the island. Came with my luggage, clerk didn’t even bother to assit me or ask if I needed help.
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Localização
Localizado junto a um parque entre a cidade velha e a área da praia, oferecendo uma base tranquila com acesso à cidade. Fica a uma curta caminhada dos principais pontos turísticos, mas táxis e autocarros são facilmente acessíveis; alguns relatam ruído de instalações desportivas próximas.
Avaliações dos hóspedes relacionadas
10
Laura
25 de abr. de 2025
·
A estadia foi de 7 noites
Beautiful historical hotel with excellent facilities. Very centrally located in the city
Beautiful historical hotel with excellent facilities. Very centrally located in the city
10
Adriana Christina
7 de abr. de 2025
·
A estadia foi de 5 noites
Mooi hotel, leuke locatie tussen een park.
Mooi hotel, leuke locatie tussen een park.
10
Florentina
1 de jul. de 2025
·
A estadia foi de 7 noites
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
10
Arlene
5 de fev. de 2024
·
A estadia foi de 6 noites
Fantastic rooms and setting. Also loved location.
Fantastic rooms and setting. Also loved location.
10
Michael
10 de out. de 2024
·
A estadia foi de 2 noites
Grymt bra hotell och en extremt bra frukost, skönt poolområde. lite långt från centrum men taxi är billigt.
Grymt bra hotell och en extremt bra frukost, skönt poolområde. lite långt från centrum men taxi är billigt.
8
Ailsa
30 de jan. de 2024
·
A estadia foi de 5 noites
Lovely hotel in good location, easy access to the old town and port. Good local bus service and great range of restaurants. Staff throughout the hotel were very friendly and helpful. Excellent customer service.
Lovely hotel in good location, easy access to the old town and port. Good local bus service and great range of restaurants. Staff throughout the hotel were very friendly and helpful. Excellent customer service.
10
Brigitte
1 de abr. de 2025
·
A estadia foi de 14 noites
Tolle Lage am Park Santa Catalina. Die Bushaltestellen, um in beide Teile von Las Palmas zu gelangen, sind auch für Gehbeeinträchtige gut zu meistern. Das stilvoll und elegant eingerichtete Haus empfängt seine Gäste mit perfektem Service. Wir haben uns rundum wohl gefühlt und unseren Aufenthalt sehr genossen.
Tolle Lage am Park Santa Catalina. Die Bushaltestellen, um in beide Teile von Las Palmas zu gelangen, sind auch für Gehbeeinträchtige gut zu meistern. Das stilvoll und elegant eingerichtete Haus empfängt seine Gäste mit perfektem Service. Wir haben uns rundum wohl gefühlt und unseren Aufenthalt sehr genossen.
10
Peter
11 de abr. de 2025
·
A estadia foi de 2 noites
Zimmer zwar etwas klein und die Abstellmöglichkeiten für Kleidung und Sonstiges beschränkt, aber für einen Kurzurlaub ausreichend. Restaurants in der Nähe, aber das Frühstück im Hotel sollte man sich nicht entgehen lassen. Das Hotel liegt in einem kleinen Park, tagsüber und am Abend wunderschön. Haupteinkaufsstraße im Norden ist zu Fuß in 30 Minuten erreichbar.
Zimmer zwar etwas klein und die Abstellmöglichkeiten für Kleidung und Sonstiges beschränkt, aber für einen Kurzurlaub ausreichend. Restaurants in der Nähe, aber das Frühstück im Hotel sollte man sich nicht entgehen lassen. Das Hotel liegt in einem kleinen Park, tagsüber und am Abend wunderschön. Haupteinkaufsstraße im Norden ist zu Fuß in 30 Minuten erreichbar.
8
Gary
9 de fev. de 2024
·
A estadia foi de 7 noites
Fabulous hotel within the grounds of the very picturesque Dormas Park. Would have given it a full 5* rating had it not been for insufficient drawer space in the bedroom for a 7 night stay and the noise coming from an adjacent sports centre, school, and outdoor swimming baths on the north facing side of the hotel. This was particularly irritating at times when relaxing by the hotel swimming pool or on the balcony back in the room. The rooftop bar also got quite loud in the evenings and because our room was on the floor below, not far from the source, caused me to complain. The hotel dealt with the complaint very professionally and expeditiously by moving us to a quieter room which also turned out, to our surprise, to be a free upgrade. All of the staff we encountered were very courteous and customer focused which contributed to a very enjoyable stay despite the aforementioned downsides.
Fabulous hotel within the grounds of the very picturesque Dormas Park. Would have given it a full 5* rating had it not been for insufficient drawer space in the bedroom for a 7 night stay and the noise coming from an adjacent sports centre, school, and outdoor swimming baths on the north facing side of the hotel. This was particularly irritating at times when relaxing by the hotel swimming pool or on the balcony back in the room. The rooftop bar also got quite loud in the evenings and because our room was on the floor below, not far from the source, caused me to complain. The hotel dealt with the complaint very professionally and expeditiously by moving us to a quieter room which also turned out, to our surprise, to be a free upgrade. All of the staff we encountered were very courteous and customer focused which contributed to a very enjoyable stay despite the aforementioned downsides.
10
Anicuta
26 de ago. de 2025
·
A estadia foi de 7 noites
Beautiful hotel with a mix of historic charm and modern luxury. Staff were welcoming, breakfast was excellent, and the rooftop bar had stunning views. A little outside the old town but taxis are affordable and easy. Perfect for a relaxing, stylish stay.
Beautiful hotel with a mix of historic charm and modern luxury. Staff were welcoming, breakfast was excellent, and the rooftop bar had stunning views. A little outside the old town but taxis are affordable and easy. Perfect for a relaxing, stylish stay.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O pequeno-almoço é um destaque pela qualidade e variedade. A restauração no local é mista: algumas refeições excelentes (incluindo no 1890/Poemas), mas outros acham a comida junto à piscina ou no bar do lobby média, cara ou demorada, e o regime de meia pensão pode exigir reserva.
Avaliações dos hóspedes relacionadas
8
N
3 de jun. de 2025
·
A estadia foi de 2 noites
Staff incredible, was an anniversary break, bubbles and chocolates delivered to hotel room as gift from hotel. Room service food was not great the chicken was tough and chewy in both of our club sandwiches so had to remove and leave it. The steak I ordered in restaurant was over cooked, sent it back and it arrived beautifully cooked. Overall a great stay would have given a solid 5 if it were not for the food issues.
Staff incredible, was an anniversary break, bubbles and chocolates delivered to hotel room as gift from hotel. Room service food was not great the chicken was tough and chewy in both of our club sandwiches so had to remove and leave it. The steak I ordered in restaurant was over cooked, sent it back and it arrived beautifully cooked. Overall a great stay would have given a solid 5 if it were not for the food issues.
10
Jane
2 de jan. de 2025
·
A estadia foi de 9 noites
The hotel has an older charm but is absolutely up-to-date with amenities and style. It is spotlessly clean everywhere. All staff in every area are knowledgeable, helpful, respectful and very friendly. The only surprise we found was the extra charge to use the rooftop pool area and a bed charge for the wellness pool area. This did not spoil our stay, however. We stayed half board and the food in the restaurant was fabulous. A great choice, well cooked and beautifully presented. The staff in this restaurant were particularly friendly and accommodating (I am ceoliac, so have to be careful). Breakfast choice is vast and I was so pleased to see extra items for gluten free guests. We really did have a lovely time and would most certainly return to the Santa Catalina!
The hotel has an older charm but is absolutely up-to-date with amenities and style. It is spotlessly clean everywhere. All staff in every area are knowledgeable, helpful, respectful and very friendly. The only surprise we found was the extra charge to use the rooftop pool area and a bed charge for the wellness pool area. This did not spoil our stay, however. We stayed half board and the food in the restaurant was fabulous. A great choice, well cooked and beautifully presented. The staff in this restaurant were particularly friendly and accommodating (I am ceoliac, so have to be careful). Breakfast choice is vast and I was so pleased to see extra items for gluten free guests. We really did have a lovely time and would most certainly return to the Santa Catalina!
10
Florentina
1 de jul. de 2025
·
A estadia foi de 7 noites
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
8
Mihai
9 de dez. de 2024
·
A estadia foi de 6 noites
There are a few aspects here that the management should take into account if they are to live up to their five-star status. We had a lovely stay, good accommodation, good food, but some services need to be improved. The La Bodeguita restaurant, where we had half board included, requires you to call every day and make an appointment. Like any person who goes on holiday where it is warm and you also have a beach, of course you leave. The problem is that when you call to make an appointment, many times no one answers, their excuse is that they are very busy. Coming back from the beach, you go to the restaurant in person to make a reservation but to your surprise you find out that 6, 7, 8 pm is not possible because the tables are occupied. The only thing left is to eat after 8 pm, which we are not very happy about. Then another problem that needs to be solved. The preferential treatment of customers. We do not drink alcohol, so I will only order water or a non-alcoholic beer after the meal. You order from the waiter and he is very unfriendly (and here I would like to specify that only that older gentleman with gray hair and more solid like that) had that behavior), brings you the bottle, which he leaves on your table and that's it. The neighbor at the next table orders a bottle of wine which the waiter brings him and then pours into his glasses. As for these waiters, it is visible from a distance that they are somehow selective with the customers, to not use a harsher word.. Thx
There are a few aspects here that the management should take into account if they are to live up to their five-star status. We had a lovely stay, good accommodation, good food, but some services need to be improved. The La Bodeguita restaurant, where we had half board included, requires you to call every day and make an appointment. Like any person who goes on holiday where it is warm and you also have a beach, of course you leave. The problem is that when you call to make an appointment, many times no one answers, their excuse is that they are very busy. Coming back from the beach, you go to the restaurant in person to make a reservation but to your surprise you find out that 6, 7, 8 pm is not possible because the tables are occupied. The only thing left is to eat after 8 pm, which we are not very happy about. Then another problem that needs to be solved. The preferential treatment of customers. We do not drink alcohol, so I will only order water or a non-alcoholic beer after the meal. You order from the waiter and he is very unfriendly (and here I would like to specify that only that older gentleman with gray hair and more solid like that) had that behavior), brings you the bottle, which he leaves on your table and that's it. The neighbor at the next table orders a bottle of wine which the waiter brings him and then pours into his glasses. As for these waiters, it is visible from a distance that they are somehow selective with the customers, to not use a harsher word.. Thx
10
GRANT
5 de nov. de 2024
·
A estadia foi de 2 noites
Beautiful property. Fantastic breakfast. Lovely pool. However, pool food was not great. Chicken in Caesar salad was so tough it was like eating rubber, such a shame as everything else was perfect.
Beautiful property. Fantastic breakfast. Lovely pool. However, pool food was not great. Chicken in Caesar salad was so tough it was like eating rubber, such a shame as everything else was perfect.
10
Benjamin
13 de jul. de 2025
·
A estadia foi de 7 noites
Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
10
Daryl James
12 de dez. de 2024
·
A estadia foi de 5 noites
Really excellent breakfast with lots of choice and beautiful breakfast setting, wonderful rooms with comfortable bed, the hotel is set I really stunning grounds. Very nice pool which was a bit cold in December, limited food menu pool side for lunch, staff were good but did not walk around taking any drink orders, always had to order each drink at the bars. A high end 5 star hotel, will be back
Really excellent breakfast with lots of choice and beautiful breakfast setting, wonderful rooms with comfortable bed, the hotel is set I really stunning grounds. Very nice pool which was a bit cold in December, limited food menu pool side for lunch, staff were good but did not walk around taking any drink orders, always had to order each drink at the bars. A high end 5 star hotel, will be back
10
Siv
16 de nov. de 2025
·
A estadia foi de 4 noites
This hotell is magnificent. Its difficult to compare with most hotels. Its both old and modern. Lovely breakfast. Lovely pool with a very nice man to help you. Clean nice room. If anything negative we would comment on the resturant 1860. The service is not excellent, warm rosewine, tender loin was good, but hardly any vegetables and sous was cold. Not so good, and next visit we had iberico meat that was dry and not good. The bill was wrong and no excuses. Actually the waiter was rude. We asked where to tell about this and he told us on the internet. We could not tell the chef!. But the stay was good in the hotell. It was our 36 wedding day. We even did get a bottle of cava from the hotel. The woman in the travelguide help room, was so helpfull and nice.
This hotell is magnificent. Its difficult to compare with most hotels. Its both old and modern. Lovely breakfast. Lovely pool with a very nice man to help you. Clean nice room. If anything negative we would comment on the resturant 1860. The service is not excellent, warm rosewine, tender loin was good, but hardly any vegetables and sous was cold. Not so good, and next visit we had iberico meat that was dry and not good. The bill was wrong and no excuses. Actually the waiter was rude. We asked where to tell about this and he told us on the internet. We could not tell the chef!. But the stay was good in the hotell. It was our 36 wedding day. We even did get a bottle of cava from the hotel. The woman in the travelguide help room, was so helpfull and nice.
8
Richard
10 de fev. de 2025
·
A estadia foi de 2 noites
Great hotel and excellent breakfast however the Mediterranean restaurant was awful and expensive. Would not recommend or return great hotel to stay in but don’t eat there
Great hotel and excellent breakfast however the Mediterranean restaurant was awful and expensive. Would not recommend or return great hotel to stay in but don’t eat there
8
Einar
13 de jan. de 2024
·
A estadia foi de 1 noite
Fantastic historical hotel with beautiful garden. The room was very nice and clean. Downside was the experience at the lobby bar. We ordered a couple of sandwiches which was absolutely not eatable. The French fries was raw. Made us feel sick and uncomfortable. We gave this feedback to the waiter but he didn't care and we had to pay it all. Big minus.
Fantastic historical hotel with beautiful garden. The room was very nice and clean. Downside was the experience at the lobby bar. We ordered a couple of sandwiches which was absolutely not eatable. The French fries was raw. Made us feel sick and uncomfortable. We gave this feedback to the waiter but he didn't care and we had to pay it all. Big minus.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Bergrún Gígja
11 de nov. de 2025
·
A estadia foi de 4 noites
Já
Já
10
Jon Harald
há 2 semanas
·
A estadia foi de 1 noite
Flott hotel, fine basseng. Fantastisk frokost
Flott hotel, fine basseng. Fantastisk frokost
10
Tom
há 2 semanas
·
A estadia foi de 2 noites
Jeg synes hotellet leverte topp på alle plan
Jeg synes hotellet leverte topp på alle plan
10
Ellen
há 3 semanas
·
A estadia foi de 1 noite
Vi bodde på Santa Catalina i den norske høstferien, først i tre netter, men jeg endte faktisk med å forlenge oppholdet med en natt fordi vi trivdes så utrolig godt. Vi hadde rom i andre etasje med nydelig balkong og badekar, og rommet var helt fantastisk. Det var også veldig stille og rolig på vår side av hotellet, med mye fuglesang fra hagen om morgenen. Servicen holdt svært høy kvalitet. Personalet var profesjonelt, erfarent og utrolig hyggelig, både ved frokostbuffeten og i hotellets restauranter ved basseng og om kvelden. Generelt opplevde vi høy kvalitet i alle ledd. Det eneste som trakk litt ned, var at vi ikke fikk skiftet håndklær under oppholdet, selv etter at jeg ba spesielt om det, og såpe og badesalt ble heller ikke etterfylt etter at vi hadde brukt badekaret. Jeg ga beskjed om dette mens vi var der, og må også trekke frem hvor godt tilbakemeldingen ble mottatt – med takk for at jeg sa ifra, uten bortforklaringer. Jeg reiste med en 14-åring som elsket hotellet, bassengene og beliggenheten, med kort vei til blant annet El Corte Inglés ved Mesa y López og Las Arenas. Alt i alt et fantastisk opphold, og absolutt verdt pengene. Vi gleder oss veldig til å komme tilbake i desember. På gjensyn!
Vi bodde på Santa Catalina i den norske høstferien, først i tre netter, men jeg endte faktisk med å forlenge oppholdet med en natt fordi vi trivdes så utrolig godt. Vi hadde rom i andre etasje med nydelig balkong og badekar, og rommet var helt fantastisk. Det var også veldig stille og rolig på vår side av hotellet, med mye fuglesang fra hagen om morgenen. Servicen holdt svært høy kvalitet. Personalet var profesjonelt, erfarent og utrolig hyggelig, både ved frokostbuffeten og i hotellets restauranter ved basseng og om kvelden. Generelt opplevde vi høy kvalitet i alle ledd. Det eneste som trakk litt ned, var at vi ikke fikk skiftet håndklær under oppholdet, selv etter at jeg ba spesielt om det, og såpe og badesalt ble heller ikke etterfylt etter at vi hadde brukt badekaret. Jeg ga beskjed om dette mens vi var der, og må også trekke frem hvor godt tilbakemeldingen ble mottatt – med takk for at jeg sa ifra, uten bortforklaringer. Jeg reiste med en 14-åring som elsket hotellet, bassengene og beliggenheten, med kort vei til blant annet El Corte Inglés ved Mesa y López og Las Arenas. Alt i alt et fantastisk opphold, og absolutt verdt pengene. Vi gleder oss veldig til å komme tilbake i desember. På gjensyn!
10
Alfred
há 3 semanas
·
A estadia foi de 2 noites
Alles Super Jederzeit gerne wieder
Alles Super Jederzeit gerne wieder
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Está a considerar este hotel para a sua viagem a Las Palmas de Gran Canaria?
Qual é o preço médio das acomodações no Santa Catalina, a Royal Hideaway Hotel - Gran Lujo?
Nos próximos 60–90 dias, as tarifas das acomodações no Santa Catalina, a Royal Hideaway Hotel - Gran Lujo em Las Palmas de Gran Canaria situam-se normalmente em torno de US$ 253 por noite para dois hóspedes, variando entre US$ 245 e US$ 476 em datas de pico.
Qual é a melhor altura para visitar o Santa Catalina, a Royal Hideaway Hotel - Gran Lujo para evitar multidões?
Junho é o mês mais calmo para visitar o Santa Catalina, a Royal Hideaway Hotel - Gran Lujo em Las Palmas de Gran Canaria, com um número de visitantes muito inferior ao do outono. Outubro é o mês de maior procura, por isso planeie com antecedência se quiser evitar as alturas de pico.
Qual é o mês mais barato para ficar no Santa Catalina, a Royal Hideaway Hotel - Gran Lujo?
Agosto é o mês mais barato para ficar no Santa Catalina, a Royal Hideaway Hotel - Gran Lujo em Las Palmas de Gran Canaria, com uma média de US$ 210 por noite; fevereiro é o mais caro, com US$ 362. Note que o mês mais calmo (junho) difere do mês mais barato.
Que atrações e ambiente encontram-se nos arredores do Santa Catalina, a Royal Hideaway Hotel - Gran Lujo?
O Santa Catalina, a Royal Hideaway Hotel - Gran Lujo situa-se no coração das Ilhas Canárias em Las Palmas de Gran Canaria, a poucos minutos da praia de Las Alcaravaneras, do Parque Doramas e do Museu Néstor. O hotel é adequado para casais e famílias e oferece luxo urbano e de praia, com as lojas da Calle Triana e o Mercado Central nas proximidades.
Como se comparam as tarifas do Santa Catalina, a Royal Hideaway Hotel - Gran Lujo com outros hotéis nas proximidades?
O Santa Catalina, a Royal Hideaway Hotel - Gran Lujo é mais barato do que 0 de 16 hotéis comparáveis nas proximidades, com uma mediana típica de US$ 250 por noite face a cerca de US$ 133 para os seus pares em Las Palmas de Gran Canaria.
Como é que o preço por noite em Santa Catalina, a Royal Hideaway Hotel - Gran Lujo em Las Palmas de Gran Canaria se compara com as últimas semanas?
O preço atual no Santa Catalina, a Royal Hideaway Hotel - Gran Lujo em Las Palmas de Gran Canaria é US$ 256 por noite para dois hóspedes, o que é elevado para este hotel: cerca de 20% acima da sua média US$ 216 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 190 e US$ 629.
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-05: 441.157466USD
- 2026-11-06: 397.79029272949214USD
- 2026-11-07: 398.4857245693359USD
- 2026-11-08: 256.36097689505004USD
- 2026-11-09: 251.89049008261108USD
- 2026-11-10: 243.4594041304016USD
- 2026-11-11: 242.50050299018858USD
- 2026-11-12: 455.5116138192749USD
- 2026-11-13: NO DATA
- 2026-11-14: 337.9826761201782USD
- 2026-11-15: 244.22368891625976USD
- 2026-11-16: 252.44384224526976USD
- 2026-11-17: 251.41220984173583USD
- 2026-11-18: 429.96057599999995USD
- 2026-11-19: 306.794786USD
- 2026-11-20: 316.65910667559814USD
- 2026-11-21: 293.47466249801636USD
- 2026-11-22: 270.52522384709164USD
- 2026-11-23: 253.049714USD
- 2026-11-24: 253.049714USD
- 2026-11-25: 241.852824USD
- 2026-11-26: 246.42858918795775USD
- 2026-11-27: 260.4785368325958USD
- 2026-11-28: 246.9299855667877USD
- 2026-11-29: 237.374068USD
- 2026-11-30: NO DATA
- 2026-12-01: 213.7349551873474USD
- 2026-12-02: 213.2456550580902USD
- 2026-12-03: 209.38184299999998USD
- 2026-12-04: 226.79637613137817USD
- 2026-12-05: 236.254379USD
- 2026-12-06: 226.177178USD
- 2026-12-07: 221.698422USD
- 2026-12-08: 209.38184299999998USD
- 2026-12-09: 208.96648717604063USD
- 2026-12-10: 213.86059899999998USD
- 2026-12-11: 213.7349551873474USD
- 2026-12-12: 213.86059899999998USD
- 2026-12-13: 208.96648717604063USD
- 2026-12-14: NO DATA
- 2026-12-15: 249.47393961358642USD
- 2026-12-16: NO DATA
- 2026-12-17: 208.96648717604063USD
- 2026-12-18: 221.698422USD
- 2026-12-19: 226.177178USD
- 2026-12-20: 216.099977USD
- 2026-12-21: 226.177178USD
- 2026-12-22: 244.02049584257506USD
- 2026-12-23: 315.237250627655USD
- 2026-12-24: 453.94740473257446USD
- 2026-12-25: 452.354356USD
- 2026-12-26: 452.354356USD
- 2026-12-27: 449.0376942138977USD
- 2026-12-28: 452.354356USD
- 2026-12-29: 452.1663857488708USD
- 2026-12-30: 459.07248999999996USD
- 2026-12-31: NO DATA
- 2027-01-01: 400.848662USD
- 2027-01-02: 408.6505037830505USD
- 2027-01-03: 377.2807940471191USD
- 2027-01-04: 268.72535999999997USD
- 2027-01-05: 266.8962635497742USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Os clientes deverão contactar este alojamento antecipadamente para reservar acesso às fontes termais, acesso às instalações de banho públicas e acesso à piscina aquecida
- Este alojamento aceita cartões de crédito e numerário
- É estritamente proibida a realização de festas ou eventos de grupo no local.
- O alojamento dispõe dos seguintes elementos de segurança: detetor de fumo e sistema de segurança.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- Devido às regulamentações nacionais, as transações em numerário neste alojamento não poderão exceder 1000 EUR. Para mais informações, contacte o alojamento através dos dados que constam na confirmação de reserva.
- A piscina está aberta das 10:30 às 17:30.
- Terá de efetuar uma reserva se quiser aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Algumas instalações poderão ter acesso restrito. Contacte o alojamento para obter mais informações, utilizando os contactos que constam na sua confirmação de reserva.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
Dados da empresa
Número de registo do alojamento H-35-1-0000011
- Tarifa de pequeno-almoço buffet: de 27 EUR a 30 EUR por adulto e de 23 EUR a 25 EUR por criança (valores aproximados)
- Tarifa de estacionamento: 20 EUR por dia
- Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Taxa de spa: 15 EUR por dia
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Serviço de estacionamento
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Massagem
Solário
Spa/Health club
Sala familiar
Beach Sun Loungers
Wheelchair Accessible (Limited)
Atividades
Piscina
Jardim
Piscina exterior
Mobiliário de exterior
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Serviços
Balcão de turismo
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Cofre
Caixa ATM/Multibanco
Depósito de bagagem
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Serviço de estacionamento
Estação de carregamento para automóveis elétricos
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito