Not good! 1st off, Charolette address but it’s more Rock Hill…which was disappointing for me because I thought I was going to be closer to Uptown where my Airbnb was the following night. Upon arriving the guy at the front desk (who was super nice, everyone here was) said I had booked a smoking room. I don’t smoke so he changed it. I dragged my stuff in (it says on the site, no elevator-not a big deal) smelled like cigarettes, in the hallways, Room was nothing special and pretty much the bare minimum. Still I was fine with that I booked this 3 hrs before check in. All i really needed was a shower and a place to crash overnight. Tried to settle in, back at the lobby, Ice machine broken. Then the smoke detector starts chirping, called lobby and he brought another one. Although I told him it was a 9v he brought AA’s. He didn’t have a new battery. I tried the alarm clock-dead. I asked him to grab one from another room-dead. Across the street?-can’t do it. Put me in a different room because I couldn’t listen to that thing all night. “You may just need to put your earbuds in to sleep.”…not cutting it so he gave me another room. I transferred all my stuff to that room before realizing that the tv didn’t work. Packed up again and moved to ANOTHER room. 3 Total. In the morning, No breakfast whatsoever. Not even coffee & no pot in the room. Bathroom was falling apart. Outlet shocked the crap out of me. Looks burnt. Shower wasn’t hot but at least there was pressure.
Not good! 1st off, Charolette address but it’s more Rock Hill…which was disappointing for me because I thought I was going to be closer to Uptown where my Airbnb was the following night. Upon arriving the guy at the front desk (who was super nice, everyone here was) said I had booked a smoking room. I don’t smoke so he changed it. I dragged my stuff in (it says on the site, no elevator-not a big deal) smelled like cigarettes, in the hallways, Room was nothing special and pretty much the bare minimum. Still I was fine with that I booked this 3 hrs before check in. All i really needed was a shower and a place to crash overnight. Tried to settle in, back at the lobby, Ice machine broken. Then the smoke detector starts chirping, called lobby and he brought another one. Although I told him it was a 9v he brought AA’s. He didn’t have a new battery. I tried the alarm clock-dead. I asked him to grab one from another room-dead. Across the street?-can’t do it. Put me in a different room because I couldn’t listen to that thing all night. “You may just need to put your earbuds in to sleep.”…not cutting it so he gave me another room. I transferred all my stuff to that room before realizing that the tv didn’t work. Packed up again and moved to ANOTHER room. 3 Total. In the morning, No breakfast whatsoever. Not even coffee & no pot in the room. Bathroom was falling apart. Outlet shocked the crap out of me. Looks burnt. Shower wasn’t hot but at least there was pressure.