Hotel Best Semiramis
"Fremragende bar"
"Store senge"
"Fremragende restaurant på stedet"
"Rigeligt store værelser"
"Personalet leverede fremragende service"
"Betagende udsigt"
Ejendomsbeskrivelse
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Hvis du leder efter rekreative muligheder, vil du kunne finde en udendørs pool, en indendørs pool og en sauna. Dette hotel tilb...
Faciliteter
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Hvis du leder efter rekreative muligheder, vil du kunne finde en udendørs pool, en indendørs pool og en sauna. Dette hotel tilbyder desuden gratis trådløs internetadgang, gavebutik/aviskiosk og frisørsalon.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et forretningscenter, hurtig indtjekning og en døgnåben reception. Dette hotel tilbyder arrangementfaciliteter, såsom konferencelokaler og et mødelokale. Begrænset parkering er til rådighed på stedet.
Spisning
Få stillet sulten med frokost eller aftensmad på dette hotels restaurant, eller bliv på værelset, og nyd godt af roomservice. Besøg baren/loungen eller baren ved poolen, og slap af med din yndlingsdrink.
Værelser
Føl dig hjemme i et af de 287 værelser, der indeholder minibar. Værelserne har privat balkon. Med gratis Wi-Fi kan du altid komme på nettet, og satellitkanaler sørger for underholdningen. Værelset har et privat badeværelse med badekar eller bruser samt gratis toiletartikler og hårtørrer.
Lokation
Overnatter du ved Hotel Best Semiramis, som ligger ved strandpromenaden i Puerto de la Cruz, er du kun 5 minutters kørsel fra Lago Martianez Swimmingpools og La Paz-udsigtsstedet. Dette hotel med luksusfaciliteter ligger 24,3 km fra Teide Nationalpark og 0,6 km fra Botaniske Haver.
I nærheden
La Paz-udsigtsstedet(0.3 mil)
Botaniske Haver(0.4 mil)
Vandhave(0.4 mil)
Sitio Litre-haven(0.7 mil)
San Telmo Promenade(0.8 mil)
Playa Martianez(0.8 mil)
Martianez Shopping Centre(0.8 mil)
Playa de San Telmo(0.9 mil)
Tenerife Strande(1 mil)
Parque canino Taoro Can(1 mil)
Risco Belle Aquatic Gardens(1 mil)
Nuestra Señora de la Pena de Francia-kirken(1.1 mil)
Lago Martianez Swimmingpools(1.1 mil)
Casino Puerto Cruz(1.1 mil)
Timanfaya-teatret(1.1 mil)
Santa Cruz de Tenerife (TFN-Tenerife Nord)(16.5 mil)
Tenerife (TFS-Tenerife South)(57.6 mil)
Vælg datoer for at fortsætte
From
128 US$
/nat
Gæsteanmeldelser
8.2
Meget god
Baseret på 2.796 verificerede anmeldelser
Hvem overnatter her?
Business
1%
Par
56%
Familie
28%
Gruppe
9%
Solorejsende
4%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rejsende roser Hotel Best Semiramis for den storslåede havudsigt, store værelser og venligt personale, men påpeger også at visse områder er forældede, parkering er begrænset, elevatorene er langsomme, madkvaliteten er svingende, og at hotellets femstjernede status virker overdrevet.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
Rejsende roser Hotel Best Semiramis for den storslåede havudsigt, store værelser og venligt personale, men påpeger også at visse områder er forældede, parkering er begrænset, elevatorene er langsomme, madkvaliteten er svingende, og at hotellets femstjernede status virker overdrevet.
Faciliteterne får blandede anmeldelser: et opvarmet bassin og aftenunderholdning glæder mange, mens spaen og fitnesscentret virker slidte eller medfører ekstra gebyrer. Rengøringen på værelserne er ofte god, men nogle gæster rapporterer beskidte tallerkener og glas i buffeten samt lejlighedsvis skadedyr eller muggen lugt. Beliggenheden ved klippesiden er gåafstand til byen, men indebærer en stejl adgang, og aircondition kan være slukket i sæsonen. Forvent god værdi for pengene og komfort, der ligger tættere på et solidt firestjernet ophold end ægte luksus.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Faciliteterne er blandede: gæsterne nyder bassinerne (inklusive en opvarmet mulighed) og aftenunderholdningen, men spaen og fitnesscentret virker forældede og kan medføre ekstra gebyrer. Parkering er meget begrænset og elevatorene kan være langsomme eller utilstrækkelige.
Relaterede gæsteanmeldelser
10
Ivor
7. feb. 2025
·
Overnattede 4 nætter
We had a wonderful stay here. Lovely spacious room with balcony, amazing views from the glass lined dining room. I enjoyed the pool every day although the water is bracing in February! Charming staff from the cheerful dining room manager to our room cleaner, to the receptionist who sent a cup of tea down to my wife when she felt unwell. Highly recommend!
We had a wonderful stay here. Lovely spacious room with balcony, amazing views from the glass lined dining room. I enjoyed the pool every day although the water is bracing in February! Charming staff from the cheerful dining room manager to our room cleaner, to the receptionist who sent a cup of tea down to my wife when she felt unwell. Highly recommend!
8
Anja
4. jan. 2026
·
Overnattede 7 nætter
Bra utsikt, bra frokost og ensformig middag. Store rom og godt renhold. Likte spesielt godt bassengområdet.
Bra utsikt, bra frokost og ensformig middag. Store rom og godt renhold. Likte spesielt godt bassengområdet.
6
Anna
20. okt. 2024
·
Overnattede 9 nætter
Stayed there 9 nights in Oct24 as a couple, half board. Great location, walkable to centre and few minutes from local restaurants. Parking is very limited and expensive if booked with the hotel at €10/night. Possible to find free parking spaces within 5-10min walk. Food - very subpar, 2/5 stars. Buffet style with similar food all the time - salad, pre-cooked pasta and choice of your own wok combinations. At dinner you have to pay for all drinks - not even tap water is provided for free. Chef needs to go on training - all food severely overcooked (think rubber tuna and sole-like steak). Not tasty at all - so many places around offer much tastier options - regretted to go half-board. Breakfast ok but same everyday. Edible, but not enjoyable. Poor selection and quality of deserts. Facilities - bedroom spacious, comfy bed with many pillows and great housekeeping. Windows could have been upgraded to double glazed - due to location every night you can hear loud noises from the ocean waves and wind - had to sleep with earplugs. Hallways look like from horror movies - tasteless and dated. Outside pools - nice and clean, jacuzzi ice cold though and couldn’t make use of it. Spa area - for additional charge of €15/person you can use “spa” facilities- we tried but instantly regretted and would not bother - dirty grouts and mouldy ceilings, inside hot tub smell like toilet drain, disgusting steam room and hot beds make loud pop noise that prevents any hint of relaxation. Average
Stayed there 9 nights in Oct24 as a couple, half board. Great location, walkable to centre and few minutes from local restaurants. Parking is very limited and expensive if booked with the hotel at €10/night. Possible to find free parking spaces within 5-10min walk. Food - very subpar, 2/5 stars. Buffet style with similar food all the time - salad, pre-cooked pasta and choice of your own wok combinations. At dinner you have to pay for all drinks - not even tap water is provided for free. Chef needs to go on training - all food severely overcooked (think rubber tuna and sole-like steak). Not tasty at all - so many places around offer much tastier options - regretted to go half-board. Breakfast ok but same everyday. Edible, but not enjoyable. Poor selection and quality of deserts. Facilities - bedroom spacious, comfy bed with many pillows and great housekeeping. Windows could have been upgraded to double glazed - due to location every night you can hear loud noises from the ocean waves and wind - had to sleep with earplugs. Hallways look like from horror movies - tasteless and dated. Outside pools - nice and clean, jacuzzi ice cold though and couldn’t make use of it. Spa area - for additional charge of €15/person you can use “spa” facilities- we tried but instantly regretted and would not bother - dirty grouts and mouldy ceilings, inside hot tub smell like toilet drain, disgusting steam room and hot beds make loud pop noise that prevents any hint of relaxation. Average
8
Christopher
22. feb. 2025
·
Overnattede 7 nætter
A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal worn out gym, very small pool. The hotel is pretty much exactly 1 mile from centre of town; great little walk down but a very steep, uphill walk back.
A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal worn out gym, very small pool. The hotel is pretty much exactly 1 mile from centre of town; great little walk down but a very steep, uphill walk back.
6
Manjit Singh
22. dec. 2024
·
Overnattede 4 nætter
The hotel was in a good location , the reception area and bar was nice . The thermal pool had maintenance issues so was not warm throughout the 4days we were there. The rooms were dated and need a makeover. The buffet food was very average at the best . I would say this hotel is no more than a 3.5 star
The hotel was in a good location , the reception area and bar was nice . The thermal pool had maintenance issues so was not warm throughout the 4days we were there. The rooms were dated and need a makeover. The buffet food was very average at the best . I would say this hotel is no more than a 3.5 star
6
Bruno
8. feb. 2026
·
Overnattede 2 nætter
Chambre vieillotte, pas digne d'un 5*. Personnel très souriant et attentionné. Piscine moyenne. Salle de musculation avec beaucoup d'appareils dégradés et ne fonctionnant pas (presse, vélo...)
Chambre vieillotte, pas digne d'un 5*. Personnel très souriant et attentionné. Piscine moyenne. Salle de musculation avec beaucoup d'appareils dégradés et ne fonctionnant pas (presse, vélo...)
10
catrinel
24. jul. 2023
·
Overnattede 7 nætter
We have just returned from a week and an amazing time at Semiramis hotel. we highly recommend and we would definitely return. While we were a bit unfortunate with 3 days of clouds due to kalima, the facilities of the hotel enabled us to nevertheless have a great time. They have an outside pool which is a great length, depth, with loads of beds, showers, pool bar; they also have a lovely heated pool and an outside jacuzzi which adds to a great experience. We were on an all inclusive package and the food was great, plenty of choices at breakfast, lunch and dinner and also the snacks between meals. Drinks are good too, plenty of choices. Every night, the hotel holds a themed dinner: Mexican, ethnic, Mediterranean, gala dinner (amazing fish & seafood dinner), Italian, etc. A lot of prepared food, cooked from fresh food, salads, all sort of dishes and sides, really not short of choice. They do themed shows every night by the pool bar: Singers, dancers, Michael Jackson look alike, opera singer, a Latin band, etc. They organise daily activities like water polo, darts competition, archery, pizza making, acqua gym, pj party for kids, water castle by the pool, etc. The team running the animation by and at the pool is great, super accommodating, helpful, cheerful, always around and ready to help and assist. We had a great time and good value for money. Staff is great, welcoming and accommodating, always ready to help or provide for guests.
We have just returned from a week and an amazing time at Semiramis hotel. we highly recommend and we would definitely return. While we were a bit unfortunate with 3 days of clouds due to kalima, the facilities of the hotel enabled us to nevertheless have a great time. They have an outside pool which is a great length, depth, with loads of beds, showers, pool bar; they also have a lovely heated pool and an outside jacuzzi which adds to a great experience. We were on an all inclusive package and the food was great, plenty of choices at breakfast, lunch and dinner and also the snacks between meals. Drinks are good too, plenty of choices. Every night, the hotel holds a themed dinner: Mexican, ethnic, Mediterranean, gala dinner (amazing fish & seafood dinner), Italian, etc. A lot of prepared food, cooked from fresh food, salads, all sort of dishes and sides, really not short of choice. They do themed shows every night by the pool bar: Singers, dancers, Michael Jackson look alike, opera singer, a Latin band, etc. They organise daily activities like water polo, darts competition, archery, pizza making, acqua gym, pj party for kids, water castle by the pool, etc. The team running the animation by and at the pool is great, super accommodating, helpful, cheerful, always around and ready to help and assist. We had a great time and good value for money. Staff is great, welcoming and accommodating, always ready to help or provide for guests.
6
vincent
21. feb. 2025
·
Overnattede 2 nætter
Hotel avec d'excellentes infrastructures. Dommage que la piscine extérieure ne soit pas chauffée . Le gros point noir est la restauration : aliments décongelés et bas de gamme. Le repas est beaucoup trop cher pour ce que c'est (22€ le repas).
Hotel avec d'excellentes infrastructures. Dommage que la piscine extérieure ne soit pas chauffée . Le gros point noir est la restauration : aliments décongelés et bas de gamme. Le repas est beaucoup trop cher pour ce que c'est (22€ le repas).
6
Dominique Sylvie
11. nov. 2025
·
Overnattede 7 nætter
La chambre : la poignée de la porte nous est restée dans la main à l arrivée et le coffre fort était fermé. Obligés dès notre arrivée de appeler un réparateur pour tout ça. Pas très propre … L accueil à la réception pas terrible. Les explications vite données sans attendre si nous comprenions. Buffet petit dej très varié et copieux. Bon équipement de l hôtel avec magnifiques piscine et spa. Les chambre donnent sur la route mais la mer est juste derrière et ça compense. Très bon séjour.
La chambre : la poignée de la porte nous est restée dans la main à l arrivée et le coffre fort était fermé. Obligés dès notre arrivée de appeler un réparateur pour tout ça. Pas très propre … L accueil à la réception pas terrible. Les explications vite données sans attendre si nous comprenions. Buffet petit dej très varié et copieux. Bon équipement de l hôtel avec magnifiques piscine et spa. Les chambre donnent sur la route mais la mer est juste derrière et ça compense. Très bon séjour.
8
Ranjit singh
17. nov. 2025
·
Overnattede 5 nætter
Excellent standard hotel overall very clean and tidy Staff were good Excellent amenities Unfortunately alcoholic drinks available in the inclusive package were watered / weakened down Food choices were excellent Allergies and intolerance requirements were excellent catered for
Excellent standard hotel overall very clean and tidy Staff were good Excellent amenities Unfortunately alcoholic drinks available in the inclusive package were watered / weakened down Food choices were excellent Allergies and intolerance requirements were excellent catered for
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Husføringen roses ofte, og værelserne beskrives ofte som rene, men flere anmeldelser nævner beskidte tallerkener og glas i buffeten samt lejlighedsvis skadedyr eller muggen lugt. Nogle områder som badeværelser eller spaen viser tegn på manglende vedligeholdelse.
Relaterede gæsteanmeldelser
4
Sirin
21. nov. 2025
·
Overnattede 2 nætter
J’avais réservé pour une chambre avec deux grands lits doubles et une vue sur la mer, j’arrive le soir pour prendre ma chambre et je m’aperçois que je n’ai qu’un lit et la vue est face à un patio. Même après une plainte à la réception ils n’ont rien fait le soir même car « l’hôtel était complet » alors que j’avais réservé 1 mois avant cette chambre. Je n’ai eu une autre chambre que le lendemain soir. Concernant la chambre, les sols étaient poussiéreux, les draps trop fins et pas de couette pour dormir. Pour un hôtel 5 étoiles c’est pitoyable, je ne vois pas comment ils peuvent conserver leurs étoiles avec un standing pareil. A fuir !
J’avais réservé pour une chambre avec deux grands lits doubles et une vue sur la mer, j’arrive le soir pour prendre ma chambre et je m’aperçois que je n’ai qu’un lit et la vue est face à un patio. Même après une plainte à la réception ils n’ont rien fait le soir même car « l’hôtel était complet » alors que j’avais réservé 1 mois avant cette chambre. Je n’ai eu une autre chambre que le lendemain soir. Concernant la chambre, les sols étaient poussiéreux, les draps trop fins et pas de couette pour dormir. Pour un hôtel 5 étoiles c’est pitoyable, je ne vois pas comment ils peuvent conserver leurs étoiles avec un standing pareil. A fuir !
10
Tobias
16. aug. 2025
·
Overnattede 7 nætter
Im großen und ganzen ist das Hotel TOP. Wir wurden sehr freundlich Empfangen. Das Essensbuffet ist riesig und sehr gut. Vor allem, da es jeden Abend ein anderes Thema wie "Italienischer Abend" gibt und somit auch ein wenig Abwechslung zum normalen Buffet. Das Personal an der Rezeption ist super freundlich und hilfsbereit. Vorallem Gabriel hat uns sehr viel weitergeholfen. Die Zimmer sind wunderschön und sehr sauber. Auch das Personal vom Housekeeping ist sehr freundlich. Bei den Liften muss man jedoch immer mehr Zeit einplanen. Es gibt vier Lifte die vor allem zu den Stoßzeiten ewig brauchen, aber sonst auch nicht so schnell sind. Die Barkeeper sind sehr langsam und wirken oft so, als würden sie sich nicht auskennen und müssen daher oft jemanden anrufen um nachzufragen. Aus diesem Grund musste man auch hier teilweise sehr lange anstellen. Was uns auch noch aufgefallen ist: Die Wassergläser waren oft dreckig, was wahrscheinlich durch eingetrocknete Säfte vom Frühstück bedingt war. Noch als kleine zusätzliche Anmerkung. Es ist sehr nett und zuvorkommend, dass es überall deutsche Übersetzungen gibt, jedoch sind diese leider teilweise nicht verständlich und ohne Sinn. Da es in Ihrem Hotel deutschsprachiges Personal gibt würde ich empfehlen dieses darüber sehen zu lassen, da leider nicht jeder die Englische Sprache beherrscht und somit etwas falsch vermittelt werden kann.
Im großen und ganzen ist das Hotel TOP. Wir wurden sehr freundlich Empfangen. Das Essensbuffet ist riesig und sehr gut. Vor allem, da es jeden Abend ein anderes Thema wie "Italienischer Abend" gibt und somit auch ein wenig Abwechslung zum normalen Buffet. Das Personal an der Rezeption ist super freundlich und hilfsbereit. Vorallem Gabriel hat uns sehr viel weitergeholfen. Die Zimmer sind wunderschön und sehr sauber. Auch das Personal vom Housekeeping ist sehr freundlich. Bei den Liften muss man jedoch immer mehr Zeit einplanen. Es gibt vier Lifte die vor allem zu den Stoßzeiten ewig brauchen, aber sonst auch nicht so schnell sind. Die Barkeeper sind sehr langsam und wirken oft so, als würden sie sich nicht auskennen und müssen daher oft jemanden anrufen um nachzufragen. Aus diesem Grund musste man auch hier teilweise sehr lange anstellen. Was uns auch noch aufgefallen ist: Die Wassergläser waren oft dreckig, was wahrscheinlich durch eingetrocknete Säfte vom Frühstück bedingt war. Noch als kleine zusätzliche Anmerkung. Es ist sehr nett und zuvorkommend, dass es überall deutsche Übersetzungen gibt, jedoch sind diese leider teilweise nicht verständlich und ohne Sinn. Da es in Ihrem Hotel deutschsprachiges Personal gibt würde ich empfehlen dieses darüber sehen zu lassen, da leider nicht jeder die Englische Sprache beherrscht und somit etwas falsch vermittelt werden kann.
8
Susie
21. dec. 2025
·
Overnattede 7 nætter
Cleaning staff were brilliant, room spotless every day! Staff all very friendly and helpful.
Cleaning staff were brilliant, room spotless every day! Staff all very friendly and helpful.
6
rene
4. dec. 2025
·
Overnattede 5 nætter
Værelset var stort og rummeligt. Men, der var en frygtelig kloaklugt på toilettet som bredte sig til resten af rummet. Vi meldte det i receptionen som overraskende nok var klar over problematikken, men ikke havde gjort noget ved det. Afløbet i bruseren var stoppet og vandet løb ud på gulvet og ind i værelset
Værelset var stort og rummeligt. Men, der var en frygtelig kloaklugt på toilettet som bredte sig til resten af rummet. Vi meldte det i receptionen som overraskende nok var klar over problematikken, men ikke havde gjort noget ved det. Afløbet i bruseren var stoppet og vandet løb ud på gulvet og ind i værelset
2
George
28. sep. 2025
·
Overnattede 7 nætter
Had to remain in our room for nearly 2 days after getting food poisoning from an evening meal. Unsurprising given how dirty the “clean” plates and drinking glasses were. Food options for allergies were very limited, nothing advised to be gluten free. Our first day was very much ‘check in and go’, no information given to us about specific details (I.e bar locations) just a sheet of paper with generic info about things on each floor. The room had silverfish including one in the bed, clean bedding often had dirt remaining. With the main road being directly outside our room, sleeping through the early morning was very difficult as traffic increased, lower floors suffer even more so. The hotel describes itself as five-star however as you go beyond the lobby it’s very apparent how tired the hotel is and how dated many utilities are. The carpets are old, the TV didn’t work, the balcony floor was dirty.
Had to remain in our room for nearly 2 days after getting food poisoning from an evening meal. Unsurprising given how dirty the “clean” plates and drinking glasses were. Food options for allergies were very limited, nothing advised to be gluten free. Our first day was very much ‘check in and go’, no information given to us about specific details (I.e bar locations) just a sheet of paper with generic info about things on each floor. The room had silverfish including one in the bed, clean bedding often had dirt remaining. With the main road being directly outside our room, sleeping through the early morning was very difficult as traffic increased, lower floors suffer even more so. The hotel describes itself as five-star however as you go beyond the lobby it’s very apparent how tired the hotel is and how dated many utilities are. The carpets are old, the TV didn’t work, the balcony floor was dirty.
8
Anja
4. jan. 2026
·
Overnattede 7 nætter
Bra utsikt, bra frokost og ensformig middag. Store rom og godt renhold. Likte spesielt godt bassengområdet.
Bra utsikt, bra frokost og ensformig middag. Store rom og godt renhold. Likte spesielt godt bassengområdet.
8
Adisa
5. sep. 2024
·
Overnattede 10 nætter
Wir fanden das Hotel und die Lage sehr gut. Was gar nicht akzeptabel war sind die ständig dreckigen Teller am Buffet.Haben es in den 10 Tagen mehrmals angesprochen aber keine Besserung bemerkt.
Wir fanden das Hotel und die Lage sehr gut. Was gar nicht akzeptabel war sind die ständig dreckigen Teller am Buffet.Haben es in den 10 Tagen mehrmals angesprochen aber keine Besserung bemerkt.
8
Marina
2. jul. 2023
·
Overnattede 6 nætter
Nos alojamos en la planta 2 y la habitación todos los días estuvo limpia, pero por la noche salían unos huéspedes que no estaban invitados..... Cucarachas Se agradecería que fumigaran antes de empezar temporada
Nos alojamos en la planta 2 y la habitación todos los días estuvo limpia, pero por la noche salían unos huéspedes que no estaban invitados..... Cucarachas Se agradecería que fumigaran antes de empezar temporada
6
Dominic
19. apr. 2023
·
In general ok, but it claims to be 5* and absolutely isn't. Staff were friendly, the food was reasonably good and the room was spacious and comfortable. The location is good and we usually got a parking space nearby, or at worst 5 minutes walk away. But: Plates in the restaurant were always dirty and the room wasn't always cleaned. The room was very dusty. The window wasn't well sealed and we could hear traffic and outside noise very clearly and could smell cigarette smoke from next door even with the window closed. The hotel has 5 lifts in total, 1 was out of order for the entire stay (18 nights) and another broke down while we were there. The remaining lifts were unpredictable and would even start going up again before reaching the lowest floor that anyone had requested. The room could get very cold at night and there is no heating. There is no rack provided on the balcony to hang wet swim wear to dry which is available in every other hotel I've been to in the canaries.
In general ok, but it claims to be 5* and absolutely isn't. Staff were friendly, the food was reasonably good and the room was spacious and comfortable. The location is good and we usually got a parking space nearby, or at worst 5 minutes walk away. But: Plates in the restaurant were always dirty and the room wasn't always cleaned. The room was very dusty. The window wasn't well sealed and we could hear traffic and outside noise very clearly and could smell cigarette smoke from next door even with the window closed. The hotel has 5 lifts in total, 1 was out of order for the entire stay (18 nights) and another broke down while we were there. The remaining lifts were unpredictable and would even start going up again before reaching the lowest floor that anyone had requested. The room could get very cold at night and there is no heating. There is no rack provided on the balcony to hang wet swim wear to dry which is available in every other hotel I've been to in the canaries.
6
Eric
24. dec. 2024
·
Overnattede 4 nætter
Check in was awful. Two ladies at the desk, both on phones taking calls however struggled to get guests checked in. The hotel is dated, and while the areas were clean, there was a musty odor in the hallways and in the room. Hotel breakfast was average at best. Besides the check in experience, staff was friendly and helpful. Hotel location is decent, views from room was fantastic.
Check in was awful. Two ladies at the desk, both on phones taking calls however struggled to get guests checked in. The hotel is dated, and while the areas were clean, there was a musty odor in the hallways and in the room. Hotel breakfast was average at best. Besides the check in experience, staff was friendly and helpful. Hotel location is decent, views from room was fantastic.
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Værelser
Værelserne er rummelige med imponerende havudsigt, selvom indretningen føles forældet for nogle, og sengene kan være hårde. Støj fra vejen eller havet samt ustabil Wi-Fi eller sæsonmæssig aircondition påvirker komforten for nogle gæster.
Relaterede gæsteanmeldelser
10
Hennequin
22. mar. 2025
·
Overnattede 4 nætter
Nous avons passé 4 nuits dans cet hôtel , chambre confortable avec une vue imprenable sur l’océan, petit déjeuner varié et complet Un seul petit bémol pour la wifi dans la chambre qui ne fonctionnait pas très bien Sinon tout était parfait
Nous avons passé 4 nuits dans cet hôtel , chambre confortable avec une vue imprenable sur l’océan, petit déjeuner varié et complet Un seul petit bémol pour la wifi dans la chambre qui ne fonctionnait pas très bien Sinon tout était parfait
10
Christophe
13. nov. 2025
·
Overnattede 7 nætter
Emplacement parfait, au calme et proche du centre ville à pied. Beaucoup de places de parking (gratuites) au alentours pou se garer. Le personnel, très sympathique et la chambre très spacieuse avec une magnifique vue mer.
Emplacement parfait, au calme et proche du centre ville à pied. Beaucoup de places de parking (gratuites) au alentours pou se garer. Le personnel, très sympathique et la chambre très spacieuse avec une magnifique vue mer.
8
Anja
4. jan. 2026
·
Overnattede 7 nætter
Bra utsikt, bra frokost og ensformig middag. Store rom og godt renhold. Likte spesielt godt bassengområdet.
Bra utsikt, bra frokost og ensformig middag. Store rom og godt renhold. Likte spesielt godt bassengområdet.
8
Angelo
18. apr. 2025
·
Overnattede 7 nætter
Really like the location and the room is very big and the beds are massive. There are signs of aging around the property. The staff are excellent
Really like the location and the room is very big and the beds are massive. There are signs of aging around the property. The staff are excellent
6
Giancarlo
13. nov. 2023
·
Overnattede 8 nætter
Vue magnifique des chambres mais châssis anciens en alu, non hermétiques et comme l'océan tape contre le rocher devant l'hôtel c'est assez bruyant et quand l'eau fait un peu moins de bruit on entend les voitures car il y a une petite route devant l'hôtel par contre très bonne isolation acoustique intérieure (on n'entend ni les voisins ni de bruit de couloir), chambre supérieure spacieuse et lit très spacieux 220x200 et très confortable ; structure des années 60, très mal fichue; repas bons, menu par semaine, peu de légumes et non variés en légumes, Pas pour végétarien du tout. Desserts de bas niveau ; bar: un seul ouvert cad soit à la piscine soit au lobby, ce qui n'est pas pratique (surtout quand il pleuvine et qu'il faut aller jusqu'au bar derrière la piscine) et longue attente (personnel insuffisant et pas trop pressé), cocktails du all in pas terribles; la piscine couverte ne l'est pas (elle est coincée entre des bâtiments et des escaliers mais en grande partie à ciel ouvert) mais l'eau est bien chauffée et il y a des jets, jacuzzi etc...; la grande piscine était froide et quand le monde est arrivé, les places étaient "chères", les coupes vent qui sont d'anciennes portes coulissantes en aluminium gâchent un peu le paysage mais les chaises longues sont confortables.
Vue magnifique des chambres mais châssis anciens en alu, non hermétiques et comme l'océan tape contre le rocher devant l'hôtel c'est assez bruyant et quand l'eau fait un peu moins de bruit on entend les voitures car il y a une petite route devant l'hôtel par contre très bonne isolation acoustique intérieure (on n'entend ni les voisins ni de bruit de couloir), chambre supérieure spacieuse et lit très spacieux 220x200 et très confortable ; structure des années 60, très mal fichue; repas bons, menu par semaine, peu de légumes et non variés en légumes, Pas pour végétarien du tout. Desserts de bas niveau ; bar: un seul ouvert cad soit à la piscine soit au lobby, ce qui n'est pas pratique (surtout quand il pleuvine et qu'il faut aller jusqu'au bar derrière la piscine) et longue attente (personnel insuffisant et pas trop pressé), cocktails du all in pas terribles; la piscine couverte ne l'est pas (elle est coincée entre des bâtiments et des escaliers mais en grande partie à ciel ouvert) mais l'eau est bien chauffée et il y a des jets, jacuzzi etc...; la grande piscine était froide et quand le monde est arrivé, les places étaient "chères", les coupes vent qui sont d'anciennes portes coulissantes en aluminium gâchent un peu le paysage mais les chaises longues sont confortables.
10
william
24. nov. 2024
·
Overnattede 6 nætter
We liked everything about the hotel with the exception that the hotel controls the Air conditioner so they turned off when I asked why because it was really hot in the room they said around this time of year they do that and we went in November so we had to sleep with balcony door opened. Other than that it’s a nice place.
We liked everything about the hotel with the exception that the hotel controls the Air conditioner so they turned off when I asked why because it was really hot in the room they said around this time of year they do that and we went in November so we had to sleep with balcony door opened. Other than that it’s a nice place.
8
Christopher
22. feb. 2025
·
Overnattede 7 nætter
A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal worn out gym, very small pool. The hotel is pretty much exactly 1 mile from centre of town; great little walk down but a very steep, uphill walk back.
A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal worn out gym, very small pool. The hotel is pretty much exactly 1 mile from centre of town; great little walk down but a very steep, uphill walk back.
6
Manjit Singh
22. dec. 2024
·
Overnattede 4 nætter
The hotel was in a good location , the reception area and bar was nice . The thermal pool had maintenance issues so was not warm throughout the 4days we were there. The rooms were dated and need a makeover. The buffet food was very average at the best . I would say this hotel is no more than a 3.5 star
The hotel was in a good location , the reception area and bar was nice . The thermal pool had maintenance issues so was not warm throughout the 4days we were there. The rooms were dated and need a makeover. The buffet food was very average at the best . I would say this hotel is no more than a 3.5 star
6
George
14. apr. 2024
·
Overnattede 4 nætter
Wi-Fi inconsistent and not up to modern standards, no English TV Channels.
Wi-Fi inconsistent and not up to modern standards, no English TV Channels.
8
Joachim
11. nov. 2025
·
Overnattede 7 nætter
Schöne Aussicht vom Zimmer aufs Meer, leider störte der Straßenlärm ein wenig
Schöne Aussicht vom Zimmer aufs Meer, leider störte der Straßenlärm ein wenig
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Service
Servicen beskrives bredt som venlig og hjælpsom på hele hotellet. På travle tidspunkter kan der være lang ventetid ved ind- eller udtjekning eller i baren, og nogle gæster fandt receptionen uopmærksom.
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10
Tobias
16. aug. 2025
·
Overnattede 7 nætter
Im großen und ganzen ist das Hotel TOP. Wir wurden sehr freundlich Empfangen. Das Essensbuffet ist riesig und sehr gut. Vor allem, da es jeden Abend ein anderes Thema wie "Italienischer Abend" gibt und somit auch ein wenig Abwechslung zum normalen Buffet. Das Personal an der Rezeption ist super freundlich und hilfsbereit. Vorallem Gabriel hat uns sehr viel weitergeholfen. Die Zimmer sind wunderschön und sehr sauber. Auch das Personal vom Housekeeping ist sehr freundlich. Bei den Liften muss man jedoch immer mehr Zeit einplanen. Es gibt vier Lifte die vor allem zu den Stoßzeiten ewig brauchen, aber sonst auch nicht so schnell sind. Die Barkeeper sind sehr langsam und wirken oft so, als würden sie sich nicht auskennen und müssen daher oft jemanden anrufen um nachzufragen. Aus diesem Grund musste man auch hier teilweise sehr lange anstellen. Was uns auch noch aufgefallen ist: Die Wassergläser waren oft dreckig, was wahrscheinlich durch eingetrocknete Säfte vom Frühstück bedingt war. Noch als kleine zusätzliche Anmerkung. Es ist sehr nett und zuvorkommend, dass es überall deutsche Übersetzungen gibt, jedoch sind diese leider teilweise nicht verständlich und ohne Sinn. Da es in Ihrem Hotel deutschsprachiges Personal gibt würde ich empfehlen dieses darüber sehen zu lassen, da leider nicht jeder die Englische Sprache beherrscht und somit etwas falsch vermittelt werden kann.
Im großen und ganzen ist das Hotel TOP. Wir wurden sehr freundlich Empfangen. Das Essensbuffet ist riesig und sehr gut. Vor allem, da es jeden Abend ein anderes Thema wie "Italienischer Abend" gibt und somit auch ein wenig Abwechslung zum normalen Buffet. Das Personal an der Rezeption ist super freundlich und hilfsbereit. Vorallem Gabriel hat uns sehr viel weitergeholfen. Die Zimmer sind wunderschön und sehr sauber. Auch das Personal vom Housekeeping ist sehr freundlich. Bei den Liften muss man jedoch immer mehr Zeit einplanen. Es gibt vier Lifte die vor allem zu den Stoßzeiten ewig brauchen, aber sonst auch nicht so schnell sind. Die Barkeeper sind sehr langsam und wirken oft so, als würden sie sich nicht auskennen und müssen daher oft jemanden anrufen um nachzufragen. Aus diesem Grund musste man auch hier teilweise sehr lange anstellen. Was uns auch noch aufgefallen ist: Die Wassergläser waren oft dreckig, was wahrscheinlich durch eingetrocknete Säfte vom Frühstück bedingt war. Noch als kleine zusätzliche Anmerkung. Es ist sehr nett und zuvorkommend, dass es überall deutsche Übersetzungen gibt, jedoch sind diese leider teilweise nicht verständlich und ohne Sinn. Da es in Ihrem Hotel deutschsprachiges Personal gibt würde ich empfehlen dieses darüber sehen zu lassen, da leider nicht jeder die Englische Sprache beherrscht und somit etwas falsch vermittelt werden kann.
8
Susie
21. dec. 2025
·
Overnattede 7 nætter
Cleaning staff were brilliant, room spotless every day! Staff all very friendly and helpful.
Cleaning staff were brilliant, room spotless every day! Staff all very friendly and helpful.
10
Mariano García
25. maj 2024
·
Overnattede 4 nætter
Personal siempre atento a todo
Personal siempre atento a todo
10
Kelly
2. apr. 2025
·
Overnattede 1 nat
Only stayed for one night due to our flight being cancelled but what an excellent hotel this is. Easy check in greeted with a Prosecco, reception staff welcoming friendly and helpful. Rooms are spacious and very comfortable and wow what a view. Was booked in for breakfast and lots of choice and the food was fresh warm and tasty. Cannot really fault this hotel.
Only stayed for one night due to our flight being cancelled but what an excellent hotel this is. Easy check in greeted with a Prosecco, reception staff welcoming friendly and helpful. Rooms are spacious and very comfortable and wow what a view. Was booked in for breakfast and lots of choice and the food was fresh warm and tasty. Cannot really fault this hotel.
8
Liam
13. dec. 2023
·
Overnattede 7 nætter
Good hotel rooms clean and comfortable, restaurant good selection of food, nice walk down to the centre. Must say staff are definitely 5 star, hotel more like 4 star.
Good hotel rooms clean and comfortable, restaurant good selection of food, nice walk down to the centre. Must say staff are definitely 5 star, hotel more like 4 star.
6
aline
25. dec. 2023
·
Overnattede 8 nætter
We stayed at the "resort" for 8 nights. Location is good when it comes to airport tranfer, bus stops, restaurants and old town. The check in employees looked fed up of tourists...the room was very big and all face the ocean. There is an issue with the elevators...we booked half board and every meal time, we had issues with finding a table, getting the table cleaned up, and the employees were running mad.it made for a very stressful experiment. 😳 To my eyes..this is not a five star hotel.
We stayed at the "resort" for 8 nights. Location is good when it comes to airport tranfer, bus stops, restaurants and old town. The check in employees looked fed up of tourists...the room was very big and all face the ocean. There is an issue with the elevators...we booked half board and every meal time, we had issues with finding a table, getting the table cleaned up, and the employees were running mad.it made for a very stressful experiment. 😳 To my eyes..this is not a five star hotel.
10
Luis miguel
12. sep. 2025
·
Overnattede 7 nætter
Los empleados muy educados y atentos
Los empleados muy educados y atentos
6
Eric
24. dec. 2024
·
Overnattede 4 nætter
Check in was awful. Two ladies at the desk, both on phones taking calls however struggled to get guests checked in. The hotel is dated, and while the areas were clean, there was a musty odor in the hallways and in the room. Hotel breakfast was average at best. Besides the check in experience, staff was friendly and helpful. Hotel location is decent, views from room was fantastic.
Check in was awful. Two ladies at the desk, both on phones taking calls however struggled to get guests checked in. The hotel is dated, and while the areas were clean, there was a musty odor in the hallways and in the room. Hotel breakfast was average at best. Besides the check in experience, staff was friendly and helpful. Hotel location is decent, views from room was fantastic.
10
simcha
17. feb. 2023
·
Overnattede 4 nætter
we were very happy with this hotel. from the actual hotel which was clean with a nice room, to the service, everything was 5*. would recommend. Special shout out to David at the reception who was very nice and helpfull.
we were very happy with this hotel. from the actual hotel which was clean with a nice room, to the service, everything was 5*. would recommend. Special shout out to David at the reception who was very nice and helpfull.
10
Daniel
15. dec. 2022
·
Overnattede 5 nætter
El hotel está muy bien, tiene buenas vistas. La piscina climatizada viene muy bien si te alojas fuera de temporada de verano. El bufet está bastante bien, pero lograr que te ubiquen en una mesa y que te sirvan la bebida a veces cuesta. Los ascensores van siempre a reventar y hay que esperar mucho, no ayudaba que hubiera uno de los 4 estropeado durante toda nuestra estancia. Por el contrario, el teléfono de la habitación no funcionaba y lo arreglaron al momento.
El hotel está muy bien, tiene buenas vistas. La piscina climatizada viene muy bien si te alojas fuera de temporada de verano. El bufet está bastante bien, pero lograr que te ubiquen en una mesa y que te sirvan la bebida a veces cuesta. Los ascensores van siempre a reventar y hay que esperar mucho, no ayudaba que hubiera uno de los 4 estropeado durante toda nuestra estancia. Por el contrario, el teléfono de la habitación no funcionaba y lo arreglaron al momento.
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Lokation
Naturskøn beliggenhed ved klippesiden, som ligger i gåafstand til byen og seværdigheder, selvom turen tilbage kan være stejl, og nogle adgangsveje lukker om natten. Der er knaphed på parkeringspladser på stedet, så gæsterne bruger ofte parkering i gaden.
Relaterede gæsteanmeldelser
8
Ana Carmen
13. okt. 2024
·
Overnattede 7 nætter
Hotel muy acorde a lo esperado , un poco alejado del centro
Hotel muy acorde a lo esperado , un poco alejado del centro
10
Christophe
13. nov. 2025
·
Overnattede 7 nætter
Emplacement parfait, au calme et proche du centre ville à pied. Beaucoup de places de parking (gratuites) au alentours pou se garer. Le personnel, très sympathique et la chambre très spacieuse avec une magnifique vue mer.
Emplacement parfait, au calme et proche du centre ville à pied. Beaucoup de places de parking (gratuites) au alentours pou se garer. Le personnel, très sympathique et la chambre très spacieuse avec une magnifique vue mer.
8
Liam
13. dec. 2023
·
Overnattede 7 nætter
Good hotel rooms clean and comfortable, restaurant good selection of food, nice walk down to the centre. Must say staff are definitely 5 star, hotel more like 4 star.
Good hotel rooms clean and comfortable, restaurant good selection of food, nice walk down to the centre. Must say staff are definitely 5 star, hotel more like 4 star.
6
Anna
20. okt. 2024
·
Overnattede 9 nætter
Stayed there 9 nights in Oct24 as a couple, half board. Great location, walkable to centre and few minutes from local restaurants. Parking is very limited and expensive if booked with the hotel at €10/night. Possible to find free parking spaces within 5-10min walk. Food - very subpar, 2/5 stars. Buffet style with similar food all the time - salad, pre-cooked pasta and choice of your own wok combinations. At dinner you have to pay for all drinks - not even tap water is provided for free. Chef needs to go on training - all food severely overcooked (think rubber tuna and sole-like steak). Not tasty at all - so many places around offer much tastier options - regretted to go half-board. Breakfast ok but same everyday. Edible, but not enjoyable. Poor selection and quality of deserts. Facilities - bedroom spacious, comfy bed with many pillows and great housekeeping. Windows could have been upgraded to double glazed - due to location every night you can hear loud noises from the ocean waves and wind - had to sleep with earplugs. Hallways look like from horror movies - tasteless and dated. Outside pools - nice and clean, jacuzzi ice cold though and couldn’t make use of it. Spa area - for additional charge of €15/person you can use “spa” facilities- we tried but instantly regretted and would not bother - dirty grouts and mouldy ceilings, inside hot tub smell like toilet drain, disgusting steam room and hot beds make loud pop noise that prevents any hint of relaxation. Average
Stayed there 9 nights in Oct24 as a couple, half board. Great location, walkable to centre and few minutes from local restaurants. Parking is very limited and expensive if booked with the hotel at €10/night. Possible to find free parking spaces within 5-10min walk. Food - very subpar, 2/5 stars. Buffet style with similar food all the time - salad, pre-cooked pasta and choice of your own wok combinations. At dinner you have to pay for all drinks - not even tap water is provided for free. Chef needs to go on training - all food severely overcooked (think rubber tuna and sole-like steak). Not tasty at all - so many places around offer much tastier options - regretted to go half-board. Breakfast ok but same everyday. Edible, but not enjoyable. Poor selection and quality of deserts. Facilities - bedroom spacious, comfy bed with many pillows and great housekeeping. Windows could have been upgraded to double glazed - due to location every night you can hear loud noises from the ocean waves and wind - had to sleep with earplugs. Hallways look like from horror movies - tasteless and dated. Outside pools - nice and clean, jacuzzi ice cold though and couldn’t make use of it. Spa area - for additional charge of €15/person you can use “spa” facilities- we tried but instantly regretted and would not bother - dirty grouts and mouldy ceilings, inside hot tub smell like toilet drain, disgusting steam room and hot beds make loud pop noise that prevents any hint of relaxation. Average
10
Jennifer
1. jun. 2024
·
Overnattede 7 nætter
We stayed a week in May at the Best Semiramis. The buffet all inclusive food was great with daily changes of options like Tex Mex, Italian, Curry night etc. The breakfast was vast and lots of choice again. There was entertainment every evening in the bar. It was close to everything to walk to especially some beautiful botanical gardens 10 mins walk away. There was all the amenities you could need in the room and if you didn't have something the reception would know how to get it for you, eg a kettle for a small cost etc. A good week, we would definitely stay again.
We stayed a week in May at the Best Semiramis. The buffet all inclusive food was great with daily changes of options like Tex Mex, Italian, Curry night etc. The breakfast was vast and lots of choice again. There was entertainment every evening in the bar. It was close to everything to walk to especially some beautiful botanical gardens 10 mins walk away. There was all the amenities you could need in the room and if you didn't have something the reception would know how to get it for you, eg a kettle for a small cost etc. A good week, we would definitely stay again.
8
Fabiano
16. aug. 2023
·
Overnattede 16 nætter
Servizi buoni, personale disponibile, camere ampie e spaziose con spettacolare vista mare e veri letti king size, la struttura non è modernissima in particolare i bagni nelle camere e gli ascensori, il parcheggio riservato agli ospiti praticamente non esiste, ma nel complesso è un ottimo hotel, siamo stati bene.
Servizi buoni, personale disponibile, camere ampie e spaziose con spettacolare vista mare e veri letti king size, la struttura non è modernissima in particolare i bagni nelle camere e gli ascensori, il parcheggio riservato agli ospiti praticamente non esiste, ma nel complesso è un ottimo hotel, siamo stati bene.
8
Christopher
22. feb. 2025
·
Overnattede 7 nætter
A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal worn out gym, very small pool. The hotel is pretty much exactly 1 mile from centre of town; great little walk down but a very steep, uphill walk back.
A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal worn out gym, very small pool. The hotel is pretty much exactly 1 mile from centre of town; great little walk down but a very steep, uphill walk back.
8
Matt
17. nov. 2024
·
Overnattede 7 nætter
Great hotel built into the cliff overlooking the sea. Travelled in Nov. Weather was 33 degrees. Was told air con switched off due to being winter so was a little warm in the room. Other than that, the hotel was great
Great hotel built into the cliff overlooking the sea. Travelled in Nov. Weather was 33 degrees. Was told air con switched off due to being winter so was a little warm in the room. Other than that, the hotel was great
10
louisette
8. dec. 2022
·
Overnattede 19.327 nætter
La situation de de l'hôtel accroché à la falaise au bord de la mer ! Les petits déjeuners sont copieux et variés. Super séjour d'une semaine à proximité de la vieille ville de Puerto de la Cruz.
La situation de de l'hôtel accroché à la falaise au bord de la mer ! Les petits déjeuners sont copieux et variés. Super séjour d'une semaine à proximité de la vieille ville de Puerto de la Cruz.
4
Jesus
16. jun. 2024
·
Overnattede 7 nætter
El hotel deja mucho que desear para ser un 5 estrellas. El bufet malo y repetitivo, la piscina mediocre, instalaciones antociadas. Tres estrellas justito. A valorar muy positivamente la atención del personal.
El hotel deja mucho que desear para ser un 5 estrellas. El bufet malo y repetitivo, la piscina mediocre, instalaciones antociadas. Tres estrellas justito. A valorar muy positivamente la atención del personal.
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Spisning
Buffetens udvalg og temamiddage får meget ros, men kvaliteten er svingende, og morgenkaffen eller de varme retter kan skuffe. Allergenmuligheder er begrænsede i nogle rapporter, renligheden af service er et tilbagevendende problem, og drikkevarer i all-inclusive-pakken kan være begrænsede eller svagere.
Relaterede gæsteanmeldelser
10
Tobias
16. aug. 2025
·
Overnattede 7 nætter
Im großen und ganzen ist das Hotel TOP. Wir wurden sehr freundlich Empfangen. Das Essensbuffet ist riesig und sehr gut. Vor allem, da es jeden Abend ein anderes Thema wie "Italienischer Abend" gibt und somit auch ein wenig Abwechslung zum normalen Buffet. Das Personal an der Rezeption ist super freundlich und hilfsbereit. Vorallem Gabriel hat uns sehr viel weitergeholfen. Die Zimmer sind wunderschön und sehr sauber. Auch das Personal vom Housekeeping ist sehr freundlich. Bei den Liften muss man jedoch immer mehr Zeit einplanen. Es gibt vier Lifte die vor allem zu den Stoßzeiten ewig brauchen, aber sonst auch nicht so schnell sind. Die Barkeeper sind sehr langsam und wirken oft so, als würden sie sich nicht auskennen und müssen daher oft jemanden anrufen um nachzufragen. Aus diesem Grund musste man auch hier teilweise sehr lange anstellen. Was uns auch noch aufgefallen ist: Die Wassergläser waren oft dreckig, was wahrscheinlich durch eingetrocknete Säfte vom Frühstück bedingt war. Noch als kleine zusätzliche Anmerkung. Es ist sehr nett und zuvorkommend, dass es überall deutsche Übersetzungen gibt, jedoch sind diese leider teilweise nicht verständlich und ohne Sinn. Da es in Ihrem Hotel deutschsprachiges Personal gibt würde ich empfehlen dieses darüber sehen zu lassen, da leider nicht jeder die Englische Sprache beherrscht und somit etwas falsch vermittelt werden kann.
Im großen und ganzen ist das Hotel TOP. Wir wurden sehr freundlich Empfangen. Das Essensbuffet ist riesig und sehr gut. Vor allem, da es jeden Abend ein anderes Thema wie "Italienischer Abend" gibt und somit auch ein wenig Abwechslung zum normalen Buffet. Das Personal an der Rezeption ist super freundlich und hilfsbereit. Vorallem Gabriel hat uns sehr viel weitergeholfen. Die Zimmer sind wunderschön und sehr sauber. Auch das Personal vom Housekeeping ist sehr freundlich. Bei den Liften muss man jedoch immer mehr Zeit einplanen. Es gibt vier Lifte die vor allem zu den Stoßzeiten ewig brauchen, aber sonst auch nicht so schnell sind. Die Barkeeper sind sehr langsam und wirken oft so, als würden sie sich nicht auskennen und müssen daher oft jemanden anrufen um nachzufragen. Aus diesem Grund musste man auch hier teilweise sehr lange anstellen. Was uns auch noch aufgefallen ist: Die Wassergläser waren oft dreckig, was wahrscheinlich durch eingetrocknete Säfte vom Frühstück bedingt war. Noch als kleine zusätzliche Anmerkung. Es ist sehr nett und zuvorkommend, dass es überall deutsche Übersetzungen gibt, jedoch sind diese leider teilweise nicht verständlich und ohne Sinn. Da es in Ihrem Hotel deutschsprachiges Personal gibt würde ich empfehlen dieses darüber sehen zu lassen, da leider nicht jeder die Englische Sprache beherrscht und somit etwas falsch vermittelt werden kann.
2
George
28. sep. 2025
·
Overnattede 7 nætter
Had to remain in our room for nearly 2 days after getting food poisoning from an evening meal. Unsurprising given how dirty the “clean” plates and drinking glasses were. Food options for allergies were very limited, nothing advised to be gluten free. Our first day was very much ‘check in and go’, no information given to us about specific details (I.e bar locations) just a sheet of paper with generic info about things on each floor. The room had silverfish including one in the bed, clean bedding often had dirt remaining. With the main road being directly outside our room, sleeping through the early morning was very difficult as traffic increased, lower floors suffer even more so. The hotel describes itself as five-star however as you go beyond the lobby it’s very apparent how tired the hotel is and how dated many utilities are. The carpets are old, the TV didn’t work, the balcony floor was dirty.
Had to remain in our room for nearly 2 days after getting food poisoning from an evening meal. Unsurprising given how dirty the “clean” plates and drinking glasses were. Food options for allergies were very limited, nothing advised to be gluten free. Our first day was very much ‘check in and go’, no information given to us about specific details (I.e bar locations) just a sheet of paper with generic info about things on each floor. The room had silverfish including one in the bed, clean bedding often had dirt remaining. With the main road being directly outside our room, sleeping through the early morning was very difficult as traffic increased, lower floors suffer even more so. The hotel describes itself as five-star however as you go beyond the lobby it’s very apparent how tired the hotel is and how dated many utilities are. The carpets are old, the TV didn’t work, the balcony floor was dirty.
8
Adisa
5. sep. 2024
·
Overnattede 10 nætter
Wir fanden das Hotel und die Lage sehr gut. Was gar nicht akzeptabel war sind die ständig dreckigen Teller am Buffet.Haben es in den 10 Tagen mehrmals angesprochen aber keine Besserung bemerkt.
Wir fanden das Hotel und die Lage sehr gut. Was gar nicht akzeptabel war sind die ständig dreckigen Teller am Buffet.Haben es in den 10 Tagen mehrmals angesprochen aber keine Besserung bemerkt.
6
Anna
20. okt. 2024
·
Overnattede 9 nætter
Stayed there 9 nights in Oct24 as a couple, half board. Great location, walkable to centre and few minutes from local restaurants. Parking is very limited and expensive if booked with the hotel at €10/night. Possible to find free parking spaces within 5-10min walk. Food - very subpar, 2/5 stars. Buffet style with similar food all the time - salad, pre-cooked pasta and choice of your own wok combinations. At dinner you have to pay for all drinks - not even tap water is provided for free. Chef needs to go on training - all food severely overcooked (think rubber tuna and sole-like steak). Not tasty at all - so many places around offer much tastier options - regretted to go half-board. Breakfast ok but same everyday. Edible, but not enjoyable. Poor selection and quality of deserts. Facilities - bedroom spacious, comfy bed with many pillows and great housekeeping. Windows could have been upgraded to double glazed - due to location every night you can hear loud noises from the ocean waves and wind - had to sleep with earplugs. Hallways look like from horror movies - tasteless and dated. Outside pools - nice and clean, jacuzzi ice cold though and couldn’t make use of it. Spa area - for additional charge of €15/person you can use “spa” facilities- we tried but instantly regretted and would not bother - dirty grouts and mouldy ceilings, inside hot tub smell like toilet drain, disgusting steam room and hot beds make loud pop noise that prevents any hint of relaxation. Average
Stayed there 9 nights in Oct24 as a couple, half board. Great location, walkable to centre and few minutes from local restaurants. Parking is very limited and expensive if booked with the hotel at €10/night. Possible to find free parking spaces within 5-10min walk. Food - very subpar, 2/5 stars. Buffet style with similar food all the time - salad, pre-cooked pasta and choice of your own wok combinations. At dinner you have to pay for all drinks - not even tap water is provided for free. Chef needs to go on training - all food severely overcooked (think rubber tuna and sole-like steak). Not tasty at all - so many places around offer much tastier options - regretted to go half-board. Breakfast ok but same everyday. Edible, but not enjoyable. Poor selection and quality of deserts. Facilities - bedroom spacious, comfy bed with many pillows and great housekeeping. Windows could have been upgraded to double glazed - due to location every night you can hear loud noises from the ocean waves and wind - had to sleep with earplugs. Hallways look like from horror movies - tasteless and dated. Outside pools - nice and clean, jacuzzi ice cold though and couldn’t make use of it. Spa area - for additional charge of €15/person you can use “spa” facilities- we tried but instantly regretted and would not bother - dirty grouts and mouldy ceilings, inside hot tub smell like toilet drain, disgusting steam room and hot beds make loud pop noise that prevents any hint of relaxation. Average
10
JAMES
15. feb. 2025
·
Overnattede 18 nætter
Wonderful hotel with lots of amenities. Great value. Food is top notch and lots of variety. Stayed here five times now. Would definitely come back again.
Wonderful hotel with lots of amenities. Great value. Food is top notch and lots of variety. Stayed here five times now. Would definitely come back again.
8
Marcel
14. nov. 2024
·
Overnattede 7 nætter
Preis/Leistung war wirklich gut. Wir hatten HP gebucht. Das Essen war wirklich gut und abwechslungsreich, das Personal freundlich und hilfsbereit. Das Zimmer war ausreichend groß nur das Bett für uns etwas zu hart. Unser Zimmer war unten im 2. Stock und man hatte das Gefühl ein Zimmer im Keller zu haben, immer etwas zu kühl. Leider funktionierte die Heizung nicht, die Temperatur ging gerade so deshalb haben wir dies nicht beanstandet. Sauberkeit war allerdings hervorragend. Alles in allem waren wir zufrieden, dennoch ist dies definitiv kein 5 Sterne sondern eher ein 4 Sterne Hotel.
Preis/Leistung war wirklich gut. Wir hatten HP gebucht. Das Essen war wirklich gut und abwechslungsreich, das Personal freundlich und hilfsbereit. Das Zimmer war ausreichend groß nur das Bett für uns etwas zu hart. Unser Zimmer war unten im 2. Stock und man hatte das Gefühl ein Zimmer im Keller zu haben, immer etwas zu kühl. Leider funktionierte die Heizung nicht, die Temperatur ging gerade so deshalb haben wir dies nicht beanstandet. Sauberkeit war allerdings hervorragend. Alles in allem waren wir zufrieden, dennoch ist dies definitiv kein 5 Sterne sondern eher ein 4 Sterne Hotel.
8
Christopher
22. feb. 2025
·
Overnattede 7 nætter
A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal worn out gym, very small pool. The hotel is pretty much exactly 1 mile from centre of town; great little walk down but a very steep, uphill walk back.
A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal worn out gym, very small pool. The hotel is pretty much exactly 1 mile from centre of town; great little walk down but a very steep, uphill walk back.
8
Philip
30. dec. 2024
·
Overnattede 4 nætter
Great big rooms, fantastic service. However I got food poisoning from the buffet.
Great big rooms, fantastic service. However I got food poisoning from the buffet.
6
Cristian
1. jul. 2024
·
Overnattede 7 nætter
Hemos estado 1 semana en TI y bueno…No es un hotel de 5* como lo indica ni de lejos. Falta mejorar las instalaciones y el todo incluido es bastante bajo. En cuanto al personal en general bien, quitando algún que otro mal entendido con una camarera el la sala de comidas. La comida es bastante repetitiva y con poco surtido, muchas veces se acababa una cosa y ya no la reponían lo que solucionaban con otro plato diferente pero si querías lo de antes ya no quedaba. La ubicación no es buena tienes una caminata hasta el puerto de la Cruz de unos 20” ademas el acceso del paseo es por una puerta inferior la cual cierran a las 22:45, con el inconveniente de acceder por la otra entrada que tiene mucho más recorrido. En cuanto a las habitaciones, son aceptables pero necesitan una reforma a gritos y el baño poco práctico y antiguo. La reposición de amenities no existe y tienes que pedir constantemente para que te los pongan en fin. Lo único bueno son las vista al mar y poco más, recomendable para mi no.
Hemos estado 1 semana en TI y bueno…No es un hotel de 5* como lo indica ni de lejos. Falta mejorar las instalaciones y el todo incluido es bastante bajo. En cuanto al personal en general bien, quitando algún que otro mal entendido con una camarera el la sala de comidas. La comida es bastante repetitiva y con poco surtido, muchas veces se acababa una cosa y ya no la reponían lo que solucionaban con otro plato diferente pero si querías lo de antes ya no quedaba. La ubicación no es buena tienes una caminata hasta el puerto de la Cruz de unos 20” ademas el acceso del paseo es por una puerta inferior la cual cierran a las 22:45, con el inconveniente de acceder por la otra entrada que tiene mucho más recorrido. En cuanto a las habitaciones, son aceptables pero necesitan una reforma a gritos y el baño poco práctico y antiguo. La reposición de amenities no existe y tienes que pedir constantemente para que te los pongan en fin. Lo único bueno son las vista al mar y poco más, recomendable para mi no.
8
Ranjit singh
17. nov. 2025
·
Overnattede 5 nætter
Excellent standard hotel overall very clean and tidy Staff were good Excellent amenities Unfortunately alcoholic drinks available in the inclusive package were watered / weakened down Food choices were excellent Allergies and intolerance requirements were excellent catered for
Excellent standard hotel overall very clean and tidy Staff were good Excellent amenities Unfortunately alcoholic drinks available in the inclusive package were watered / weakened down Food choices were excellent Allergies and intolerance requirements were excellent catered for
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
6
rene
4. dec. 2025
·
Overnattede 5 nætter
Værelset var stort og rummeligt. Men, der var en frygtelig kloaklugt på toilettet som bredte sig til resten af rummet. Vi meldte det i receptionen som overraskende nok var klar over problematikken, men ikke havde gjort noget ved det. Afløbet i bruseren var stoppet og vandet løb ud på gulvet og ind i værelset
Værelset var stort og rummeligt. Men, der var en frygtelig kloaklugt på toilettet som bredte sig til resten af rummet. Vi meldte det i receptionen som overraskende nok var klar over problematikken, men ikke havde gjort noget ved det. Afløbet i bruseren var stoppet og vandet løb ud på gulvet og ind i værelset
10
Ole
12. dec. 2024
·
Overnattede 2 nætter
Meget fint udsigt fra balkonen, gode senge.
Meget fint udsigt fra balkonen, gode senge.
8
Jantinus
17. sep. 2022
·
Overnattede 7 nætter
Bra hotel dårlig dekking mobil på nederste etager, stoy fra veien. Totalsett 4 sterner
Bra hotel dårlig dekking mobil på nederste etager, stoy fra veien. Totalsett 4 sterner
8
inge
13. dec. 2021
·
Overnattede 14 nætter
Romslig, luksuriøst hotell. Profesjonell, vennlig straff. Meget godt kjøkken. Flott bassengområde, fint trimrom. Svære gode smittevernsrutiner vedr. Corona.
Romslig, luksuriøst hotell. Profesjonell, vennlig straff. Meget godt kjøkken. Flott bassengområde, fint trimrom. Svære gode smittevernsrutiner vedr. Corona.
6
Arastoo
for 6 dage siden
·
Overnattede 11 nætter
Old, out of date, not clean and unsafe elevators
Old, out of date, not clean and unsafe elevators
Leopoldo Cologan Zulueta, 27 - Urbanización La Paz, Puerto de la Cruz, De Kanariske Øer, Spanien
Lokation
Overnatter du ved Hotel Best Semiramis, som ligger ved strandpromenaden i Puerto de la Cruz, er du kun 5 minutters kørsel fra Lago Martianez Swimmingpools og La Paz-udsigtsstedet. Dette hotel med luksusfaciliteter ligger 24,3 km fra Teide Nationalpark og 0,6 km fra Botaniske Haver.
La Paz-udsigtsstedet(0.3 mil)
Botaniske Haver(0.4 mil)
Vandhave(0.4 mil)
Sitio Litre-haven(0.7 mil)
San Telmo Promenade(0.8 mil)
Playa Martianez(0.8 mil)
Overnatningsstedets retninglinjer
Har du et spørgsmål?
Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen forud for din ankomst for at arrangere indtjekning. Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, hvis du planlægger at ankomme efter kl. 00.00. Gæster skal kontakte overnatningsstedet på forhånd for at få indtjekningsinstruktioner. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort og kontanter
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Som følge af nationale reguleringer kan der ikke overføres mere end 1000 EUR i kontanter på dette overnatningssted. Kontakt overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen for flere oplysninger.
- Den udendørs pool har åbent fra januar til december.
- Reservationer er påkrævet for spabehandlinger. Reservationer kan foretages ved at kontakte dette hotel inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
- Kun registrerede gæster kan opholde sig på værelserne.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- I overensstemmelse med national/lokal lovgivning kan aircondition være begrænset til bestemte tidspunkter fra 1. juni til 30. september.
- Der er mulighed for kontaktløs udtjekning.
- Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)
- Der er mulighed for pengeskab på værelset mod et tillægsgebyr
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Restaurant
Swimmingpool
Ikkerygerværelser
Forretningscenter
Roomservice
Turistservice
Aktiviteter
Swimmingpool
Have
Billiard
Børnepool
Udendørs pool
Udendørs opvarmet pool
Evening Entertainment
Udendørs møbler
Pool (Seasonal Outdoor)
Bordtennis
Terrasse
Fitness Center (nearby)
Serviceydelser
Forretningscenter
Turistservice
Rengøring
Beværtningsfaciliteter
Sikkerhedsboks
Opbevaring af bagage
Vaskeri
24-Hour Front Desk
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Sauna
Damprum
Massage
Solarie
Spa og wellnesscenter
Barber/Skønhedssalon
Kropsbehandlinger
Ansigtsbehandlinger
Bar ved poolen
Mad- og drikkeautomater
Familierum
Beach Sun Loungers
Snack Bar/Deli
Internet
Gratis wi-fi