Red Roof Inn & Suites Oxford

This was the shabbiest hotel I've ever stayed at. It was just a late night stop on a very long road trip and we were exhausted - so our needs and expectations were not great. But this room had a front door that stuck and we had to bang it with a strong shoulder to open it each time. The bathroom door had bad hinges and would not close. Lamp shade was cracked and unattached to bulb. Filthy stained woodwork. Cracked sink. No cups. No tissues. But it did have flies and at least 1 flea. In the bed. The hotel rooms were all only accessible via outside doors - which is usually a showstopper for me. But that fact was not shown in the photos. In short, I am shocked that Hotels.com offers this terrible inn.

When I pulled up to the room, all I could smell was the green swimming pool it was disgusting walked into the room. Everything was filthy. Had mold on the walls. Paint was falling off the ceiling place was filthy! I paid over $600 for two nights and was expecting something a whole lot nicer for sure. I will never stay at another one of their motels and probably never go through your company again.

I stayed at this hotel for three nights, and the conditions were completely unacceptable. From the moment I checked in, there were live bugs on the walls and dead bugs all over the floor. This alone should have been a red flag, but the situation got worse. On the final night, I discovered bedbugs in the room. At that point, it became clear that this was not just a minor cleanliness issue but a serious sanitation problem. Staying in that environment was extremely uncomfortable, and I now have concerns about contamination of my belongings. This is not something any guest should have to deal with, especially over multiple nights. I reported everything at checkout and am pursuing a full refund. I strongly caution anyone considering staying here. Until these issues are properly addressed, this property should not be hosting guests.

Don’t stay at this hotel desk close at 11 no way to check in afther that

Room was very clean and spacious. The gentleman at the desk- Raj was very polite and kind.