Rayan Hotel

Breakfast was horrible choice. We had to go eat out, even though we paid for breakfast with our reservation. Most of the things were not working in the room. The bathrooms had fungus in the top area and also rusted rods. Shame on Expedia for reading this hotel so high and charge so much money for it. I called Expedia and customer service failed to help.

Odeur de cigarette dans tout l'hôtel, couloir et même dans les chambres non fumeurs.

the receptionist girls were very rude. there were only one towel for two guest. the room service cleaned the room,one the second day, but did noteven change the one towel from previous day. called the front dest 3 times beside being ruden never send a towel for us to take a shower. worst experience in Dubai.

The moment my young son walked in the first thing he said was ewww this place is dirty and disgusting and I couldn’t agree more. It definitely was not worth the money. Our room was cleaned only once during our entire stay and I welcomed the service every day. It took an entire day just to get 2 towels. The TV did not work and the remote did not have working batteries. I asked front desk to fix it and that never happened. It was just awful.

I didn't get the room that I reserved, not even close. Something like just a little room. The guy said, you are just one person, meaning, the room that was given to me, was good enough to them. Please refund atleast the paid amount, not to mention the inconvenience of not having what I was supposed to have. Thank you