Hotel Bonalba Alicante

PERSONALE MOLTO DISPONIBILE - OTTIMA PULIZIA DEGLI ALLOGGI E DELL'ALBERGO IN GENERALE UNICHE CARENZE PER UNA STRUTTURA SIMILE MANCANO POSTEGGI DISABILI - CE N'ERA UNO OVVIAMENTE SEMPRE OCCUPATO CHE POI NEGLI ULTIMI GIORNI E' SPARITO DOPO PULIZIA/TAGLIO PIANTE - NESSUNO DEL PERSONALE PARLA ITALIANO - TUTTE LE ALTRE LINGUE SI

Unde vår vistelse så gick brandlarmet på natten vid minst 4 tillfällen, Irriterande. Rummen är lyhörda och vi stördes av pratande gäster kl 3 på natten. Inte mycket sömn under den vistelsen.

Helt forferdelig buffet og veldig dårlig frokost. Spisesalen holdt ikke standarden til resten av hotellet. Mye støy, null atmosfære.

It wasn’t like 4 star hotels. The gym was so small and all machine were all and not functional. The cleaning service wasn’t so good. The pool wasn’t clean. I think this hotel needs a renovation gor being 4 start.

A lovely getaway — mostly — with a few avoidable niggles Overall, this was a really enjoyable and great value stay, and the staff deserve a special mention — particularly Oscar at the bar, who was consistently friendly, attentive and hardworking throughout our visit. The resort is generally a quiet, relaxed and welcoming place, which is exactly what we were looking for. Most of our stay lived up to that perfectly. That said, a couple of things stood out as slightly odd. During one session by the indoor pool, heavy rock music was being blasted at full volume while a single person took a water aerobics class right next to the sun loungers — a rather bizarre combination that didn't quite fit the atmosphere. More significantly, on our final day a large group of men — possibly on a stag do — decided that everyone around them needed to share in their music, played loudly through a portable speaker. As the day went on and the drinks flowed, the volume crept steadily higher. It did put a dampener on what had otherwise been a very pleasant stay. This is really a management issue — a quiet, polite word from a member of staff asking the group to keep the noise down would have made all the difference. It's a shame, because the resort is genuinely a great spot and the majority of our time there was really positive. Would still recommend, but management would do well to be a little more proactive in preserving the peaceful environment that makes this place special.