Quality Inn & Suites Baton Rouge West - Port Allen

Beds where hard door didn’t have a chain or master lock floors was dirty

The room we originally got didn’t have a working hair dryer or an iron as advertised online. When i called the desk to request a replacement for both, i was told they didn't have either one. So i asked to be moved and again told that wasn't possible. However when we returned from dinner, and went to the desk, they did give us a different room. The new room had a dryer and iron, but the bed linen and shower curtain were old and torn in Several places. In addition, the toilet not only ran constantly, it also rocked like crazy because it wasnt bolted to the floor. They have made some updates to this facility but need a whole lot more. In fact, we are totally disappointed in Choice Hotels.

Rooms need to be updated

We was able to park at front door plus for us the room was super clean it turned out to be a wonderful stay our first at baton Rouge.

The room was clean, parking was safe and free. Breakfast was good. Staff was friendly.