6 night stay. Staff were very nice! But…We had a suite that would sleep 5. Reservation was for 3 adults. We were only given 3 towels and 2 washcloths when the room was cleaned. I had to continually ask for more towels and washcloths. Most of the time being told they didn’t have any washcloths available to give me. Room only had one small wardrobe with 5 hangers in it, not nearly enough space or hangers for 3 adults let alone 5. Frame on one of the beds was broken, still slept ok but mattress moved around and had to continually be adjusted. No vent fan in bathroom. No hooks in bathroom to hang robe or towels. A lot of wasted space and poorly designed and cramped room for 3 adults let alone 5. Room had not been deep cleaned as we found a tennis ball under the couch and some of the wall light fixtures had quite a layer of dust. Treadmills in Gym were FILTHY and nothing available to use for cleaning before and after use. Laundry room was fine but the door didn’t lock. Had a room key card entry box but it was deactivated. Breakfast was good.
6 night stay. Staff were very nice! But…We had a suite that would sleep 5. Reservation was for 3 adults. We were only given 3 towels and 2 washcloths when the room was cleaned. I had to continually ask for more towels and washcloths. Most of the time being told they didn’t have any washcloths available to give me. Room only had one small wardrobe with 5 hangers in it, not nearly enough space or hangers for 3 adults let alone 5. Frame on one of the beds was broken, still slept ok but mattress moved around and had to continually be adjusted. No vent fan in bathroom. No hooks in bathroom to hang robe or towels. A lot of wasted space and poorly designed and cramped room for 3 adults let alone 5. Room had not been deep cleaned as we found a tennis ball under the couch and some of the wall light fixtures had quite a layer of dust. Treadmills in Gym were FILTHY and nothing available to use for cleaning before and after use. Laundry room was fine but the door didn’t lock. Had a room key card entry box but it was deactivated. Breakfast was good.