Motel 6-Gatlinburg, TN - Smoky Mountains

The dog park was convenient if you are traveling with a pet. We saw several black bears on and around the property. There appeared to be several extended stay guest at this particular property. The complete staff was excellent though.

Pool wasn’t working but good other than that

Motel is being renovated. Our room had been recently done. Nice, quiet and clean. Tub drained slowly but shower was good - a bit low for tall people. Not too bad to walk downtown, a trolley stop was close by but we didn't use it.

The rooms were clean and remodeled no coffee makers nor phone in the room so if you need the front desk you have to walk all the way to the front. Staff was very friendly. There were a lot of bears but they were friendly not aggressive. The pool DOES NOT WORK it is closed however they will let you swim at the days inn down the road. Will stay there again

Very friendly staff, clean room, and pet friendly. Parking is tight and limited when busy.

Rooms where nice clean, looked to be recently renovated. There was aa bear on property each night, it was nice to see wildlife. The negative is the parking, there is not enough spots available for everyone to park plus construction equipment was taking up part of the parking lot. Guest in other rooms where loud and drunk slamming doors being rude this doesn't have anything to do with Hotel just feel it was do to the convenience of walking distance to Bar and adult beverages.

Overall our stay was good the room was clean, and newly renovated, and there was a bear visit every night..you should watch out for your pet. upon check-in, we were told there was an additional fee of $68 apparently after speaking with expedia that was a reservation fee which we were not aware of...we just thought we had already paid the full room fee...not a deal breaker though. As far as the room it was clean the bed was pretty hard, not the pillow-top mattress we have at home, but your average motel mattress. The motel is at the end of Gatlinburg towards the Cades Cove end, for older adults we could walk down to Gatlinburg but it was difficult to walk back. They are pet friendly, which was good, but we were on the 2nd floor so it was hard to get our luggage and stuff up the steps (no elevator) and down when we were leaving. We had read the reviews and didn't have any issues with the room being clean, the staff was always courteous..even the guys doing the construction work were nice! We knew there was not a coffee pot so we took a small one for morning coffee because there is not any kind of breakfast. The pet area is also not clean, not the motel's fault people do not pick up behind their pets! Overall our stay was great, clean room with clean towels everyday...sometimes they do run out of wash cloths, but not a deal breaker we had a wonderful time!

Clean, newly renovated rooms, parking was tight. Walking distance to Gatlinburg trail, we saw a bear almost every day for a week, several times in motel property. Dog friendly.

A little off the main strip but an amazing hotel for the money! Right on the trolley line also. Rooms are quiet, beds are comfy, showers are hot, but AC wasn’t the best. The pool was under renovation but looks super nice. Staff was friendly. I would come again! Even saw some bears! I’d definitely stay here again

Cheapest hotel on our entire trip! But, you get what you pay for. They're going thru renovations currently, so the property looks a little iffy. In the edge of town, so if you’re lucky you’ll see some wildlife.

Clean room and friendly front end staff

Rooms not very clean. Asked for a do not disturb sign and they didn't have any. Pretty basic item to provide for a motel

If I could give this place a zero I would. There was baby roaches all over our room. They moved us to a new one and it was really dirty and the heat/AC wouldnt work. Stay away from this place!!!!

It had roaches and flys

Very clean, remodeled. Would come back!

Holes in the walls, carpet was filthy, mattresses had stuff under leftover from previous guests. No hot water until my husband fixed it himself. The room smelled terribly of wet dog. In my honest opinion it should not have been able to even be rented out. We only stayed because everything else was sold out.

Amazing stay! The staff were helpful and nice! The room was clean and organised!

This is a great budget friendly hotel! We have stayed here multiple times and we will do so again. It is not the newest but felt safe and clean. It is off the strip but was a 20 minute walk or trolly ride home from the aquarium.

This property was very poorly lit outside. When we checked in there was a roach on the floor and the bed sheets were covered in dog hair. I went and checked out immediately and asked for a refund. I had to submit a request for a refund and they acted as though I never checked out so I only got half my money back. I would NOT recommend this place .

If I could give this hotel NO stars I would. I urge you all to AVOID this place like the plague! The room was not cleaned, nothing was left out for us to use (soaps, shampoos, etc.) There was other people's hair in the sink and the shower. There were BUGS everywhere! Cockroaches, flies, dead and squished bugs in the bathroom. We flushed the toilet TWICE and it overflowed into the room (we did not put anything down it). The whole rental office smelled like marijuana, the staff was rude and uncaring. The room smelled horrendous. The carpeting was wet, who knows why? It was the most disgusting experience I have ever had and I have stayed at better Motel 6's before. I was not expecting a high end, luxurious stay, but I was expecting the room to at least be clean! After all this, we were told we would be receiving a refund and only got a very small portion of our money back....absolutely absurd. I would have preferred to sleep in my car. Not to mention the other guests staying there were loud and obnoxious late into the night and very early in the morning, letting their dogs run around off leash. The area is not that great, construction everywhere, roads are garbage...absolute worst part of Gatlinburg. Unsafe to walk in - be careful! Please do NOT waste your money on this place!

I only needed somewhere to sleep so I could hike early in the morning. Oh well, I’ve never had problems with any Motel 6, it was always fair. This one were the most expensive that I’ve been in. Anyway, the room was recently remodeled and still had a very strong paint smell. On top of that, there were no trash cans available. Not even one. The TV wasn’t working, which the staff let me know. But they didn’t let me know that the fridge also wasn’t working. I was going to hike 6am, I needed cool water. And guess what? The only ice machine in the property wasn’t working either. So, 6am I had to find a gas station far from the hotel to get my stuff. And the only reason why I picked the hotel was because it was easier to leave to the mountains. Silly me. The only thing good about the hotel was the shower, to be very honest. I wouldn’t stay there again.

I believe I had a renovated room, as there were no signs of any bugs. The artificial wood floor was okay, not cold like tile. The room size was good, but half was empty, and could have been used as a dance floor. A small couch to watch tv would have helped. The light switch by the door did nothing, and one electric outlet did not work. The shower knob was very loose and hard to adjust. The shower head was too low, and I'm only 5'8". The convention center was a good 12 minute walk. No other issues.

Hotel backs right up to a creek we saw several bears wandering the hotel grounds clean room with large jacuzzi tub beautiful views great rates walking distance to all the downtown attractions but just far enough off the strip to see all the wildlife and relax in peace and quiet will definitely book again best bargin in gatlinburg

It’s in a good location but bed wasn’t that comfortable. The shower didn’t have enough pressure for me . Everyone else was there was nice .

Not bad at all for the weekday price, but I would not choose it at a weekend rate. The rooms are quite old. And the beds not great. The jacuzzi was a nice touch, certainly. Great little place if under $100. Not too far from the parkway either, though “walking distance” would be a very relative term here.

Last year we stayed out was amazing the bed was so comfortable, this time the bed was so hard it felt like sleeping on concrete. When we came in to shower and use the jacuzzi the hot water didn't work, they came and fixed it and then we tried to use the jacuzzi and it didn't work. So we just tried to get some sleep but someone with a dog was there and the dog was a continuous bark and sounded like he was in pain it something. The room was clean other then that.

Staff at front desk was super nice. Bear in parking lot and outside our room all night making a ruckus and a mess which wasn’t anyone’s fault. Staff was out cleaning it up early. Older building and hard bed, flat pillows so need a little updating but great for a cheap place to lay your head!

We stayed on the backside. We were right at the forest. It was a nice view and creeks running below. The fireplace in the room was a nice touch.

Hotel was nice. But the bed it just killed my back. It was to hard for my liking. I woke up every morning with back pain and could barely walk.

Very affordable. Walking distance to all the shops in downtown gatlinburg. Cozy rooms, With balcony, very clean. Will come agqin

Had to call for maintenance for microwave and heating. Bathtub didn’t drain well. In need of updates and repairs. They have policy that room has to have house keeping change sheets every day and if you have pets you must be there to take pet out of room while they are doing so. This is not mentioned until you have already paid for room. This is inconvenient because you don’t know when they will arrive to your room. Would not stay again.

The lady who runs the front desk was the most welcoming and happy person I've met in a long time. She's knowledgeable, helpful, a great people person, and just joyful. She's made the experience completely. The rooms are clean and cozy, and everything is how it should be!

The lady working the front desk was rude. The heat barely worked. The bed was hard as a brick. No wash cloths. I won’t be back

The hotel is off the Main Street but the trolley actually stop right in front of the office, rooms are clean ours looks like it had recently been remodeled, I wish I had gotten her name but the front desk person was the perfect example of what CS should be, she has a beautiful smile and addressed each concern I might have had. The only problem we had was that we lost hot water the day after we arrived, we were offered another room or the access to an empty room to take our showers( that was our choice). Overall great experience, especially for the price 😊😊😊😊

I was going to leave a semi-good review until events that transpired the day before we left which has changed my mind. I booked this hotel because it was less expensive and the pictures made it look nice and cozy. I was mistaken. other than the room being nothing like the photos, the walls being paper thin, the bed being extremely cheap and painful we had all our personal items touched and rearranged! We we were never told that housekeeping would come into the rooms, and we never had a door hanger to say \'Do not disturb" or anything. When we checked in, the unenthused front desk woman (who huffed at me when I asked her to repeat herself since I could not understand or hear her) never gave warning that housekeeping enters our rooms whenever. When I found our things moved and the bed made I stormed over to the office where she then told me "It is Motel 6 policy that housekeeping HAS to enter your room everyday" and that I "Should have asked for them to not come in when I checked in" I told her I have never stayed in a hotel/motel that does that and have always had the room hanger and even without it, housekeeping has never come in. I think this is a ridiculous rule and Motel 6 is lucky nothing in our room was missing. We felt extremely violated and unsafe and were so happy to leave the next day. I will NEVER stay at a Motel 6 again!

We have stayed here before and were very happy; that's why we came back. Now the gentleman that checked us in was very friendly. However, the remote to the TV didn't work and it took almost 2 hours before someone came with a working remote. When I went to the lobby the next day to tell them we didn't need housekeeping the lady behind the desk was very friendly as well. However, there was a housekeeper/maid in there who had nothing but attitude. I had my dog with me and she made a comment that he was not supposed to be in there. I told her that I was sorry, but I thought this was a pet friendly hotel. She then walked outside with me and made a point of poking a sign beside the door saying that pets were not allowed in the lobby. Sorry, but I didn't even see the sign. Honest mistake on my part; I was in the lobby less than a minute. There is some construction going on next to the hotel, and they were using some of the parking spaces to store their supplies. Probably won't come again; as a matter of fact I made a point of checking out other hotels in the area to stay when we come back. By the way we are coming back in October and for Christmas; I will be taking my business elsewhere and you can blame the maid/housekeeper for that. She should not be interacting with guests at all. This happened on Saturday March 16.

We checked in with a 9 year old Rottweiler and they had us on the second floor. I asked if we could get a first floor room cause he couldn’t get up the steps. They said they didn’t have a first floor pet room but found us something anyway. Later the night we checked in my dog was struggling to even walk so we decided to leave and go home so we could take him to the vet. I didn’t expect to be refunded at all but they gave me the second night back in full. They charged for the first night which I totally understand. They did everything they could to help me and I’ll be forever grateful to them. I’ve stayed here many times and will 100% be back. I already liked the hotel but this just ensured that I am a life long customer. Thank you so much

Not bad especially for the price. The area is not a great area but the room was clean. The a/c was not great. The front office was stingy with towels as we had 4 people in the room and they only wanted to give us two towels a day and when we asked for more they acted like it was such a hassle. The pool was on too.

This is definitely our "go to" motel. The front desk staff are always friendly & helpful. The rooms are nice & comfortable. Walking distance to town.

The fireplace is shut off due to renos. That was Not advertised or even stated when checking in. The cleaning crew entered the room even after being told Not to. Motel 6 no longer has do not disturb signs so we put one up. The cleaning threw it away and entered our room even after we told the "cleaning supervisor". The cleaning supervisor stated they would not but they did. She did Not apologize and stated Motel 6 does not allow customer to say No cleaning. Corporate stated that is not true. The microwave tray did not fit therefore it could not be used. There is a 1/4 in gap at the door allowing cold air in. The customer service is horrible and argued that the fireplace was not even advertised. It is literally on their sign as tou pull in and in the pictures with descriptions. The parking had connex, pallets of materials,and various other Unsafe items everywhere taking half the parking area! I have photos but could not get them to upload.

Hotel backs right up to a creek we saw several bears wandering the hotel grounds clean room with large jacuzzi tub beautiful views great rates walking distance to all the downtown attractions but just far enough off the strip to see all the wildlife and relax in peace and quiet will definitely book again best bargin in gatlinburg

Motel is being renovated. Our room had been recently done. Nice, quiet and clean. Tub drained slowly but shower was good - a bit low for tall people. Not too bad to walk downtown, a trolley stop was close by but we didn't use it.

This was a 1 night stay while I was working on the hurricane Helene recovery in Newport, so I wasn't in the hotel much. But the service was good, the room seemed clean and the bed was comfy. I've stayed in this hotel on other trips. It's not the fanciest in town, but I've never had any issues, and the best part is it's right next to the park, so coming in or out, you're not sitting in traffic all the way through town. You can even use the bypass to pigeon forge on your way in and out, so you don't deal with it all all.

It is conveniently located close to all the major tourist attractions. Room is clean and quite

Very cheap and walkable to the downtown area.

This is a great budget friendly hotel! We have stayed here multiple times and we will do so again. It is not the newest but felt safe and clean. It is off the strip but was a 20 minute walk or trolly ride home from the aquarium.

Clean, newly renovated rooms, parking was tight. Walking distance to Gatlinburg trail, we saw a bear almost every day for a week, several times in motel property. Dog friendly.

Great place for it's price. Easy to reach centre. Be aware of bears near hotel though.

Location was almost at the entrance of the mountain.

Hotel was clean and comfortable but it was run down and in a place the was to far to walk to the parkway

It could use some updating, like rooms being painted and repairs made to cracked tiles, baseboards for example. Vending machines didn't work. Parking definitely needs to be improved.

Negatives: The motel is very old and in need of an update. The mattress needs replaced. There was only a sheet and thin cover on the bed. Luckly, we had brought an extra blanket. The motel advertised wheelchair accessible and it is for the ground floor. There is no elevator and we were put on the 2nd foor. My wife is disabled and has trouble going up and down stairs. It would have been nice had their description stated no elevator, then i would have requested a room on the ground. The pet walk has bags and a can but there was poop everywhere. I couldn't walk my dog there because of it.There are no restaurant's. Requires a 10 minute walk into town. The soda machines were empty. Positives: The front dest personal was fantastic! Carla helped us take our luggage upstairs and even brought ice to our room. We had a room with a large 6 jet jacuzzi. The room was clean and even the floor. I spilled my drink at it took most of the towels to wipe it up. The towels were not black with floor grime like many, even upscale motels are. There is no exhaust fan in the bathroom. The motel is a partial walk downhill into Gatlinburg. You will enter at the upper end of town. Plenty of restaurants and activities to do in town. Friends that visit us and go to Gatlinburg have always returned. Winter time is not crowded but summer,it's difficult to walk down the sidewalks. We had our pet and this is perfect for pet owners.

The rooms were clean and remodeled no coffee makers nor phone in the room so if you need the front desk you have to walk all the way to the front. Staff was very friendly. There were a lot of bears but they were friendly not aggressive. The pool DOES NOT WORK it is closed however they will let you swim at the days inn down the road. Will stay there again

When I arrived to my room the curtain was in the chair next to the window. The rules for pets are ridiculous. What’s the point in staying there with pets if you can’t leave them in the room to enjoy the sites of the area? Obviously you can’t bring dogs to most of the attractions. Your dog has to be crated on the room. Who has room to travel with a crate? There are no do not disturb signs for the door. The parking is terrible. The parking lot is very congested. The vending machines were either empty or did not work. The jets on the hot tub did not work. Overall the hotel is very run down and needs updated.

Overall our stay was good the room was clean, and newly renovated, and there was a bear visit every night..you should watch out for your pet. upon check-in, we were told there was an additional fee of $68 apparently after speaking with expedia that was a reservation fee which we were not aware of...we just thought we had already paid the full room fee...not a deal breaker though. As far as the room it was clean the bed was pretty hard, not the pillow-top mattress we have at home, but your average motel mattress. The motel is at the end of Gatlinburg towards the Cades Cove end, for older adults we could walk down to Gatlinburg but it was difficult to walk back. They are pet friendly, which was good, but we were on the 2nd floor so it was hard to get our luggage and stuff up the steps (no elevator) and down when we were leaving. We had read the reviews and didn't have any issues with the room being clean, the staff was always courteous..even the guys doing the construction work were nice! We knew there was not a coffee pot so we took a small one for morning coffee because there is not any kind of breakfast. The pet area is also not clean, not the motel's fault people do not pick up behind their pets! Overall our stay was great, clean room with clean towels everyday...sometimes they do run out of wash cloths, but not a deal breaker we had a wonderful time!

Amazing 👏 the coffee was off the chain!

Room was lacking some basic amenities, that other motels offer, like no shampoo, no coffee in room, no blow dryer in room. Shower handle was broken, fridge leaked water, the one and only Ice machine broken

Very clean. No breakfast, No ice. They are renovating motel. Room was very clean. We had no telephone. Or clock but this was no problem. Very nice front desk. Be careful when walking dog at night, we came upon a large bear in parking lot. Great price. We have stayed twice & would stay again. Bed very comfortable.