Sheraton Universal

Aj

Bra hotell med bra service. Perfekt för besök till Universal Studios. Rent, bra dusch med bra tryck.

Extremt överraskad att hotellet höll så hög kvalitet. Fantastiskt serviceminded personal, fick bland annat en uppgradering till juniorsvit då det var min födelsedag. Ligger geografiskt bra till som turist för att utforska utvalda delar av LA.

The room was great, we had an excellent view of Universal Studios and we were able to change our room with no problems at all. The staff was great and very nice

The room needs updating. Not enough electrical outlets, some didn't work. The lighting could be better. It was difficult to figure out how to turn lights on. The ambient light switch was all the way at the end behind a lamp between the second bed and the window. The switch by the door was useless and only lit a small portion. The bathroom didn't have enough spots to hang wet towels. Considering this is a room for a larger number of people, I'd expect the room to accommodate that number of people better. The fridge was leaking when we came in. The beds were comfortable, although I wish we could get a comforter for the sofa bed, not just blankets. The pool was a hit and the restaurant by the pool was very good. We had dinner and breakfast there. All the staff was amazing and accommodating, even getting us a back area elevator ride when a special event was taking up the lobby elevators and the wait was very long. Very appreciative.