Apartamentos HSM Lago Park
From
92 US$
/ noche
Precios para Apartamentos HSM Lago Park
Selecciona fechas para ver precios y disponibilidad
From
92 US$
/ noche
Precios medios mensuales
En Apartamentos HSM Lago Park, los precios por noche son de 86 US$ de media en el mes más barato (abril) y de 233 US$ en el mes más caro (julio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| abril | 86 US$ |
| julio | 233 US$ |
| octubre | 116 US$ |
A
J
O
Más caro: julio (aprox. 233 US$)
Más barato: abril (aprox. 86 US$)
Acerca de esta propiedad
No te pierdas instalaciones recreativas como gimnasio o piscina al aire libre de temporada: ¡lo pasarás en grande! Encontrarás además conexión a Internet wifi gratis, asistencia turística (adquisición de entradas) y una máquina expendedora.
Servicios
No te pierdas instalaciones recreativas como gimnasio o piscina al aire libre de temporada: ¡lo pasarás en grande! Encontrarás además conexión a Internet wifi gratis, asistencia turística (adquisición de entradas) y una máquina expendedora.
Servicios empresariales
Tendrás un servicio de recepción las 24 horas, atención multilingüe y consigna de equipaje a tu disposición. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) de pago.
Comida
Aparthotel HSM Lago Park sirve deliciosas comidas en Restaurante Buffet. Disfruta de tu bebida favorita en el bar o lounge o en el bar junto a la piscina. Se ofrece un desayuno bufé todos los días de 08:00 a 13:00 con un coste adicional.
Habitaciones
Reserva una de las 135 habitaciones climatizadas, todas equipadas con kitchenette con frigorífico y placa de cocina. Las habitaciones disponen de balcón. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. Entre las comodidades, se incluyen caja fuerte, microondas y teléfono.
Ubicación
Si decides alojarte en Aparthotel HSM Lago Park de Muro, estarás junto al mar y a apenas 3 min en coche de Playa de Muro y a 6 de Puerto de Alcúdia. Además, este apartotel para familias se encuentra a 1,7 km de Playa de Alcúdia y a 15,8 km de Puerto de Pollensa.
Qué hay cerca
Playa de Muro(0.2 millas)
Playa de los Franceses(0.3 millas)
Playa de Alcúdia(1.1 millas)
Parque natural Albufera(1.8 millas)
Parque acuático Hidropark(2.1 millas)
Puerto de Alcúdia(2.5 millas)
Es Comú(2.5 millas)
Ruinas romanas de Pollentia(2.7 millas)
Museu de Sant Jaume(2.9 millas)
Museo Monográfico de Pollentia(2.9 millas)
Iglesia de San Jaime(2.9 millas)
Auditorio de Alcúdia(3 millas)
Ca’n Fondo(3 millas)
Murallas Medievales(3.2 millas)
Plaza de Toros(3.3 millas)
El aeropuerto más práctico para llegar a Aparthotel HSM Lago Park se encuentra en Palma de Mallorca (PMI)(39.4 millas)
Traslados al aeropuerto
Restaurante
Piscina
Habitaciones para no fumadores
Mostrador turístico
Servicio de tintorería
Ubicación
Yola, s/n, Muro, Islas Baleares, España
Playa de Muro (0.2 millas)
Playa de los Franceses (0.3 millas)
Playa de Alcúdia (1.1 millas)
Parque natural Albufera (1.8 millas)
Parque acuático Hidropark (2.1 millas)
Puerto de Alcúdia (2.5 millas)
Opciones de habitación
11
Apartamento Premium, balcón (BRUNCH UNLIMITED)
Detalles de la oferta
2 Camas Individuales
y 1 Sofá Cama
Capacidad: 3
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
11
Apartamento Premium, 1 habitación, balcón
Detalles de la oferta
2 Camas Individuales
y 1 Sofá Cama
Capacidad: 3
377 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
5
Estudio Premium, balcón (BRUNCH UNLIMITED)
Detalles de la oferta
2 Sofás Cama
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
5
Estudio Premium, balcón
Detalles de la oferta
2 Sofás Cama
Capacidad: 2
161 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
Reseñas de los huéspedes sobre Apartamentos HSM Lago Park
8.3
Muy bueno
Basado en 540 comentarios verificados
¿Quién se queda aquí?
Pareja
15%
Familia
67%
Grupo
16%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Las opiniones sobre HSM Lago Park destacan su conveniente ubicación cerca de la playa y las tiendas, sus apartamentos prácticos y espaciosos, las notables diferencias entre el edificio principal renovado y el anexo más antiguo, y el ruido recurrente de bares cercanos, la calle o la música de fondo del hotel.
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Opiniones de los huéspedes
Las opiniones sobre HSM Lago Park destacan su conveniente ubicación cerca de la playa y las tiendas, sus apartamentos prácticos y espaciosos, las notables diferencias entre el edificio principal renovado y el anexo más antiguo, y el ruido recurrente de bares cercanos, la calle o la música de fondo del hotel.
El desayuno y el brunch reciben elogios frecuentes, y las piscinas están limpias y ofrecen actividades para familias, aunque el agua puede parecer fría fuera de la temporada alta. El servicio se describe ampliamente como amable y servicial, pero se informan problemas con el registro de entrada, ocasionales sobreventas e inconsistencias en el servicio de limpieza o el cambio de toallas. El Wi-Fi en las habitaciones puede ser poco fiable, y algunos huéspedes mencionan camas firmes y aire acondicionado débil o difícil de controlar. Espere una experiencia de apartotel enfocada en la relación calidad-precio y animada, adecuada para viajeros despreocupados y familias.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Dos áreas de piscina sirven al edificio principal y al anexo; la piscina principal está renovada y ambas se mantienen limpias, aunque el agua puede estar fría fuera de la temporada alta. Se destaca la presencia de un bar en el establecimiento y actividades para familias, pero el entretenimiento puede ser limitado.
Reseñas de huéspedes relacionadas
10
Mai-Britt
29 abr 2023
·
Se alojó 7 noches
A fantastic week. The room was good, the staff was all smiling and bringing a good mood to work. Sun all day by the pool. Cold drinks at the bar. I loved every day.
A fantastic week. The room was good, the staff was all smiling and bringing a good mood to work. Sun all day by the pool. Cold drinks at the bar. I loved every day.
8
Marianne S.
11 oct 2025
·
Se alojó 7 noches
Great location in Platja de Mura, just a block from several great restaurants and small shops, and only two blocks away from a lovely, sandy beach. Our two one-bedroom-apartments (1203 & 1204) were in building one (of two), and they were well equipped and comfortable for a weeks stay. The beds were just as firm as I like them, the cleaners respected the do-not-disturb-sign, the water pressure was almost like home, and there was plenty of hot water as well. We would have wished that the pools (we tried both the main pool by building one and the smaller pool by building two) were heated a bit more (travelling in October), but 21⁰C is standard water temperature, I guess. The reception staff was more than happy to order us a taxi to the airport when we asked the day before departure, and it turned out to be cheaper than the taxi we took from the airport (not prebooked). All in all a great stay, and we would be more than happy to come back to Aparthotel HSM Lago Park another time.
Great location in Platja de Mura, just a block from several great restaurants and small shops, and only two blocks away from a lovely, sandy beach. Our two one-bedroom-apartments (1203 & 1204) were in building one (of two), and they were well equipped and comfortable for a weeks stay. The beds were just as firm as I like them, the cleaners respected the do-not-disturb-sign, the water pressure was almost like home, and there was plenty of hot water as well. We would have wished that the pools (we tried both the main pool by building one and the smaller pool by building two) were heated a bit more (travelling in October), but 21⁰C is standard water temperature, I guess. The reception staff was more than happy to order us a taxi to the airport when we asked the day before departure, and it turned out to be cheaper than the taxi we took from the airport (not prebooked). All in all a great stay, and we would be more than happy to come back to Aparthotel HSM Lago Park another time.
8
Louise
9 ago 2024
·
Se alojó 5 noches
The apartment was clean and had everything to self cater. Air conditioning was good. Most staff were friendly. The pool looked quite tired but we went to the beach most days so it was ok. Location is right in the town centre close to shops and restaurants. The hotel overbooked and we were put into an alternative hotel for 1 night which did spoil our first impressions. I would return to the hotel though.
The apartment was clean and had everything to self cater. Air conditioning was good. Most staff were friendly. The pool looked quite tired but we went to the beach most days so it was ok. Location is right in the town centre close to shops and restaurants. The hotel overbooked and we were put into an alternative hotel for 1 night which did spoil our first impressions. I would return to the hotel though.
8
Louise
16 sept 2025
·
Se alojó 5 noches
Rooms are clean and staff were generally pleasant. This was our second visit as we enjoyed the central location of the hotel. Lovely renovation to pool area at main hotel. The annexe pool isnt so nice. Sadly no longer any evening entertainment and bar closed at a very early 7pm.
Rooms are clean and staff were generally pleasant. This was our second visit as we enjoyed the central location of the hotel. Lovely renovation to pool area at main hotel. The annexe pool isnt so nice. Sadly no longer any evening entertainment and bar closed at a very early 7pm.
10
Martina
22 ago 2025
·
Se alojó 7 noches
Vi hade en mycket bra vistelse på HSM lago park. Vi fick ett rum i deras andra byggnad, vilket man kan tro är en nackdel. Men för oss blev det en fördel! Det var ett lugnare område med ett poolområde som också var lugnt och betydligt mindre folk än vid ”main building”, så vi hade aldrig problem med att hitta solstolar och barnen kunde hoppa och plaska som de ville utan att störa någon. De hade mycket trevlig personal som var måna om att vi hade det bra. Maten i buffén var helt okej. Helt och hållet vad vi förväntade oss. Sängarna var hårdare än vad vi är vana vid hemma men det var inget som störde oss under vår vecka som vi var där. Vi kommer gärna tillbaka till detta hotellet!
Vi hade en mycket bra vistelse på HSM lago park. Vi fick ett rum i deras andra byggnad, vilket man kan tro är en nackdel. Men för oss blev det en fördel! Det var ett lugnare område med ett poolområde som också var lugnt och betydligt mindre folk än vid ”main building”, så vi hade aldrig problem med att hitta solstolar och barnen kunde hoppa och plaska som de ville utan att störa någon. De hade mycket trevlig personal som var måna om att vi hade det bra. Maten i buffén var helt okej. Helt och hållet vad vi förväntade oss. Sängarna var hårdare än vad vi är vana vid hemma men det var inget som störde oss under vår vecka som vi var där. Vi kommer gärna tillbaka till detta hotellet!
10
Lise Kristel
30 jul 2025
·
Se alojó 7 noches
Vi var veldig fornøyd med oppholdet ved Lago Park. Beliggenheten var god og betjeningen var veldig serviceminded og de bidro til en hyggelig, trygg og god atmosfære. Bassengområdet var relativt lite, men rent og fint hele tiden. Vi hadde bestilt frokost/ brunsj og det angret vi ikke på da de som spiste tidig rakk og spise også lunsj før det ble stengt. Stor variasjon i mat og noe for enhver smak. OM man skulle ønsket noe mer/ annerledes, så var det at man kunne hatt mulighet for å kjøpe vann/mineralvann i resepsjonen etter barens stengingstid. Men alt i alt, vi kommer gjerne igjen.
Vi var veldig fornøyd med oppholdet ved Lago Park. Beliggenheten var god og betjeningen var veldig serviceminded og de bidro til en hyggelig, trygg og god atmosfære. Bassengområdet var relativt lite, men rent og fint hele tiden. Vi hadde bestilt frokost/ brunsj og det angret vi ikke på da de som spiste tidig rakk og spise også lunsj før det ble stengt. Stor variasjon i mat og noe for enhver smak. OM man skulle ønsket noe mer/ annerledes, så var det at man kunne hatt mulighet for å kjøpe vann/mineralvann i resepsjonen etter barens stengingstid. Men alt i alt, vi kommer gjerne igjen.
6
Marcela
14 ago 2024
·
Se alojó 10 noches
Personalen var hjälpsamma och trevliga. Frukosten var över förväntan med tanke på priset, så det var väldigt bra, mycket variation och kvalite. Middagen/lunchbuffen var inte alls bra eller prisvärd, det skulle jag inte rekommendera. Sängarna var stenhårda och första rummet vi fick var mot poolen där alla kvällsshower var, vi fick byta rum utan problem efter några nätter när vi sagt till. Poolerna var bra och aktiviteterna för barn var roliga för små barn. Jag skulle absolut kunna komma tillbaka igen med familjen.
Personalen var hjälpsamma och trevliga. Frukosten var över förväntan med tanke på priset, så det var väldigt bra, mycket variation och kvalite. Middagen/lunchbuffen var inte alls bra eller prisvärd, det skulle jag inte rekommendera. Sängarna var stenhårda och första rummet vi fick var mot poolen där alla kvällsshower var, vi fick byta rum utan problem efter några nätter när vi sagt till. Poolerna var bra och aktiviteterna för barn var roliga för små barn. Jag skulle absolut kunna komma tillbaka igen med familjen.
8
Gustavo
3 ago 2025
·
Se alojó 5 noches
Facilities outdated but well maintained. We stayed at the flats/studios in the second building. The unlimited buffet deal was great making the price affordable for breakfast and lunch. The building is right under a terrace bar so it can get quite loud until late making sleep quite difficult for the young ones.
Facilities outdated but well maintained. We stayed at the flats/studios in the second building. The unlimited buffet deal was great making the price affordable for breakfast and lunch. The building is right under a terrace bar so it can get quite loud until late making sleep quite difficult for the young ones.
8
Melanie
18 oct 2025
·
Se alojó 12 noches
All the hotel staff are lovely, very pleasant and helpful. The hotel itself is in a good central position for shops and restaurants and has a good, secure bike storage facility with limited tools, a bike wash station, a shower, a toilet and drinking water. The room was specious with a seperate bedroom, 2 large single beds pushed together but made up separately, a shower room with hairdryer, dining/kitchenette/living area and a small balcony. Utensils a bit battered and burnt but ample pans ect. A coffee machine, toaster and kettle all provided. Cleaners almost everyday baring twice a week and although it was nice of them to straighten the beds and empty the bins, not much cleaning took place! Although the hotel states there is wifi in the rooms, we were unable to access it at all during our 12 night stay at the beginning of October. The pool was freezing as it doesn't get the sun all day and not all the sunbeds are able to be in the sun but, again, it was October. The bar is cheap enough and you are allowed to have glass round the pool area. The only bad thing to say about the hotel is the extremely annoying background music played constantly in the reception and pool area. It was like being put on hold on the phone only you couldn't hang up! There are prettier locations to stay, like Pollenca but Muro does have lots going on and the hotel is literally just accross the road from the beach. Altogether, a pleasant stay for what we paid. Definitely a 3* plus.
All the hotel staff are lovely, very pleasant and helpful. The hotel itself is in a good central position for shops and restaurants and has a good, secure bike storage facility with limited tools, a bike wash station, a shower, a toilet and drinking water. The room was specious with a seperate bedroom, 2 large single beds pushed together but made up separately, a shower room with hairdryer, dining/kitchenette/living area and a small balcony. Utensils a bit battered and burnt but ample pans ect. A coffee machine, toaster and kettle all provided. Cleaners almost everyday baring twice a week and although it was nice of them to straighten the beds and empty the bins, not much cleaning took place! Although the hotel states there is wifi in the rooms, we were unable to access it at all during our 12 night stay at the beginning of October. The pool was freezing as it doesn't get the sun all day and not all the sunbeds are able to be in the sun but, again, it was October. The bar is cheap enough and you are allowed to have glass round the pool area. The only bad thing to say about the hotel is the extremely annoying background music played constantly in the reception and pool area. It was like being put on hold on the phone only you couldn't hang up! There are prettier locations to stay, like Pollenca but Muro does have lots going on and the hotel is literally just accross the road from the beach. Altogether, a pleasant stay for what we paid. Definitely a 3* plus.
6
patricia louisette
11 may 2024
·
Se alojó 7 noches
L’appartement est bien propre mais très bruyant nous avions une chambre sur la rue principale Impossible d’ouvrir la fenêtre pour dormir La piscine était froide
L’appartement est bien propre mais très bruyant nous avions une chambre sur la rue principale Impossible d’ouvrir la fenêtre pour dormir La piscine était froide
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encuentran las habitaciones limpias y los baños modernos. Sin embargo, la frecuencia y la minuciosidad de la limpieza varían, con omisiones, retrasos en las toallas, olores ocasionales en los desagües y un caso aislado de cucarachas.
Reseñas de huéspedes relacionadas
6
Georgie
29 jul 2025
·
Se alojó 7 noches
Food buffet was nice, we did it one day when we were by the pool. It’s unlimited for breakfast, brunch and lunch so we went in 2-3 times during the time period. We stayed in the lago2 which was more run down but fine. Pool towels would have been appreciated to be included in the price as we had to use our room towels which was annoying. Housekeeping was good but there were 2 days out of the week they didn’t clean (as in they don’t clean on those days). Hotel room had strong smell of drains particularly during the first part of the week, not sure if it was related to the wetter weather as it went away when it was sunnier. Little kitchenette was good, well equipped and easy to make meals in. Beds were quite comfy but pillows too flat, used a blanket underneath but still wasn’t very comfortable. Bit noisy as our room faced the bar. Staff all friendly and helpful. Local area was fine, lots of nice restaurants (we liked el patio and the pizza place a street or so nearby) and nice beach, beach quite small so not much room for kids to play football. Worked well as a base for us to explore the island. Had no issues with on street parking apart from one sunny weekend day where we just parked a bit further away.
Food buffet was nice, we did it one day when we were by the pool. It’s unlimited for breakfast, brunch and lunch so we went in 2-3 times during the time period. We stayed in the lago2 which was more run down but fine. Pool towels would have been appreciated to be included in the price as we had to use our room towels which was annoying. Housekeeping was good but there were 2 days out of the week they didn’t clean (as in they don’t clean on those days). Hotel room had strong smell of drains particularly during the first part of the week, not sure if it was related to the wetter weather as it went away when it was sunnier. Little kitchenette was good, well equipped and easy to make meals in. Beds were quite comfy but pillows too flat, used a blanket underneath but still wasn’t very comfortable. Bit noisy as our room faced the bar. Staff all friendly and helpful. Local area was fine, lots of nice restaurants (we liked el patio and the pizza place a street or so nearby) and nice beach, beach quite small so not much room for kids to play football. Worked well as a base for us to explore the island. Had no issues with on street parking apart from one sunny weekend day where we just parked a bit further away.
8
Martine
24 jul 2022
·
Se alojó 7 noches
Veldig fint og nyoppusset hotellrom med stor plass. Kjøkkenet var utstyrt med absolutt alt man måtte trenge for å lage mat. Komfortabel sofa, seng helt ok. Renholdet var litt dårlig til tider, gulvet ble aldri rengjort og ila en ukes opphold var de kun innom 3 ganger. Terrassen var vendt mot kveldssola, og ble så varm at til og med håndtaket på døra var farlig å røre, så vi fikk dessverre ikke brukt den på kveldstid.
Veldig fint og nyoppusset hotellrom med stor plass. Kjøkkenet var utstyrt med absolutt alt man måtte trenge for å lage mat. Komfortabel sofa, seng helt ok. Renholdet var litt dårlig til tider, gulvet ble aldri rengjort og ila en ukes opphold var de kun innom 3 ganger. Terrassen var vendt mot kveldssola, og ble så varm at til og med håndtaket på døra var farlig å røre, så vi fikk dessverre ikke brukt den på kveldstid.
6
Rebecca
8 ago 2023
·
Se alojó 7 noches
The Good: mostly clean with modern rooms, and well maintained medium-sized pools. Close to half a dozen decent restaurants and the excellent beach (albeit very crowded). Friendly reception, entertainment, and cleaning staff. The Bad: The immediate surroundings outside are busy with trash on the ground and a poorly maintained park. A large tree branch fell into the pool area during our stay. The air con was very weak and ineffective. The wifi went down for a couple of days but was fixed within 48 hours. The cleaners missed our room on 5 out of 6 days. A laundry strike meant we couldn’t get fresh towels until day 4. The check in system needs updating as it took 15 mins to get our keys. Don’t expect to get taxis but there are frequent buses for getting to the port and the old town. The Ugly: They advertise building 1 and its pool but half of guests are placed in building 2 around the corner. The property between them is owned separately and includes shops, a park, and an outdoor bar which plays loud music until midnight. We (2 adults & 2 kids) were put in building 2 above the bar, which was noisy as hell and smelled of cigarette smoke; we couldn’t open the balcony door or go outside. We stayed there for one night until we could be moved to the opposite side of building 2 for the remainder which was much better. However because the room allocation is pot luck, I would not go back nor recommend this hotel.
The Good: mostly clean with modern rooms, and well maintained medium-sized pools. Close to half a dozen decent restaurants and the excellent beach (albeit very crowded). Friendly reception, entertainment, and cleaning staff. The Bad: The immediate surroundings outside are busy with trash on the ground and a poorly maintained park. A large tree branch fell into the pool area during our stay. The air con was very weak and ineffective. The wifi went down for a couple of days but was fixed within 48 hours. The cleaners missed our room on 5 out of 6 days. A laundry strike meant we couldn’t get fresh towels until day 4. The check in system needs updating as it took 15 mins to get our keys. Don’t expect to get taxis but there are frequent buses for getting to the port and the old town. The Ugly: They advertise building 1 and its pool but half of guests are placed in building 2 around the corner. The property between them is owned separately and includes shops, a park, and an outdoor bar which plays loud music until midnight. We (2 adults & 2 kids) were put in building 2 above the bar, which was noisy as hell and smelled of cigarette smoke; we couldn’t open the balcony door or go outside. We stayed there for one night until we could be moved to the opposite side of building 2 for the remainder which was much better. However because the room allocation is pot luck, I would not go back nor recommend this hotel.
6
Marie-Laure
8 sept 2025
·
Se alojó 9 noches
Le ménage est fait mais vite fait L hôtel est un peu vétuste Pas beaucoup d ustensiles pour faire la cuisine
Le ménage est fait mais vite fait L hôtel est un peu vétuste Pas beaucoup d ustensiles pour faire la cuisine
8
Louise
16 sept 2025
·
Se alojó 5 noches
Rooms are clean and staff were generally pleasant. This was our second visit as we enjoyed the central location of the hotel. Lovely renovation to pool area at main hotel. The annexe pool isnt so nice. Sadly no longer any evening entertainment and bar closed at a very early 7pm.
Rooms are clean and staff were generally pleasant. This was our second visit as we enjoyed the central location of the hotel. Lovely renovation to pool area at main hotel. The annexe pool isnt so nice. Sadly no longer any evening entertainment and bar closed at a very early 7pm.
10
alex
4 nov 2023
·
Se alojó 10 noches
Very clean and staff were friendly we’re coming back next year
Very clean and staff were friendly we’re coming back next year
8
Giovanni
29 jul 2024
·
Se alojó 10 noches
Posizione molto comoda per la spiaggia (5 minuti a piedi) e circondata da negozi e ristoranti. Il locale al piano terra tiene musica alta fino a mezzanotte. Bagno pulito e moderno, doccia ampia, pulizie 5 giorni su 7, letti abbastanza comodi.
Posizione molto comoda per la spiaggia (5 minuti a piedi) e circondata da negozi e ristoranti. Il locale al piano terra tiene musica alta fino a mezzanotte. Bagno pulito e moderno, doccia ampia, pulizie 5 giorni su 7, letti abbastanza comodi.
10
Regine
8 jun 2023
·
Se alojó 7 noches
appartement bien équipé proche de la plage. Ménage fait tous les jours. séjour très agréable
appartement bien équipé proche de la plage. Ménage fait tous les jours. séjour très agréable
2
Kenneth
25 jun 2025
·
Se alojó 4 noches
Beautiful pictures, But absolutely nothing like reality. I'll keep it simple: 1. Extreme noise from the "cocktail bar" just outside the windows. 2. COCKROACHES in the room. Several cockroaches where in our room, despite us complaining, not much was done about it. 3. The state of the building and sourroundings are just sad. I feel cheated by the pictures, and hope you dont make the same mistake as we did.
Beautiful pictures, But absolutely nothing like reality. I'll keep it simple: 1. Extreme noise from the "cocktail bar" just outside the windows. 2. COCKROACHES in the room. Several cockroaches where in our room, despite us complaining, not much was done about it. 3. The state of the building and sourroundings are just sad. I feel cheated by the pictures, and hope you dont make the same mistake as we did.
8
Melanie
18 oct 2025
·
Se alojó 12 noches
All the hotel staff are lovely, very pleasant and helpful. The hotel itself is in a good central position for shops and restaurants and has a good, secure bike storage facility with limited tools, a bike wash station, a shower, a toilet and drinking water. The room was specious with a seperate bedroom, 2 large single beds pushed together but made up separately, a shower room with hairdryer, dining/kitchenette/living area and a small balcony. Utensils a bit battered and burnt but ample pans ect. A coffee machine, toaster and kettle all provided. Cleaners almost everyday baring twice a week and although it was nice of them to straighten the beds and empty the bins, not much cleaning took place! Although the hotel states there is wifi in the rooms, we were unable to access it at all during our 12 night stay at the beginning of October. The pool was freezing as it doesn't get the sun all day and not all the sunbeds are able to be in the sun but, again, it was October. The bar is cheap enough and you are allowed to have glass round the pool area. The only bad thing to say about the hotel is the extremely annoying background music played constantly in the reception and pool area. It was like being put on hold on the phone only you couldn't hang up! There are prettier locations to stay, like Pollenca but Muro does have lots going on and the hotel is literally just accross the road from the beach. Altogether, a pleasant stay for what we paid. Definitely a 3* plus.
All the hotel staff are lovely, very pleasant and helpful. The hotel itself is in a good central position for shops and restaurants and has a good, secure bike storage facility with limited tools, a bike wash station, a shower, a toilet and drinking water. The room was specious with a seperate bedroom, 2 large single beds pushed together but made up separately, a shower room with hairdryer, dining/kitchenette/living area and a small balcony. Utensils a bit battered and burnt but ample pans ect. A coffee machine, toaster and kettle all provided. Cleaners almost everyday baring twice a week and although it was nice of them to straighten the beds and empty the bins, not much cleaning took place! Although the hotel states there is wifi in the rooms, we were unable to access it at all during our 12 night stay at the beginning of October. The pool was freezing as it doesn't get the sun all day and not all the sunbeds are able to be in the sun but, again, it was October. The bar is cheap enough and you are allowed to have glass round the pool area. The only bad thing to say about the hotel is the extremely annoying background music played constantly in the reception and pool area. It was like being put on hold on the phone only you couldn't hang up! There are prettier locations to stay, like Pollenca but Muro does have lots going on and the hotel is literally just accross the road from the beach. Altogether, a pleasant stay for what we paid. Definitely a 3* plus.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Los apartamentos son espaciosos y prácticos, con muchas unidades renovadas y baños modernos; el edificio anexo parece más antiguo. El ruido de la calle o de los bares, las camas firmes, el Wi-Fi irregular en las habitaciones (a menudo en el edificio dos) y el aire acondicionado débil o difícil de controlar son quejas recurrentes.
Reseñas de huéspedes relacionadas
8
Severin
7 oct 2023
·
Se alojó 12 noches
Check-in war tiptop, Entfernung vom Strand ist auch super. Ausstattung ist ok, aber nicht mehr - z.T. konnten die Schranktüren nicht geschlossen werden, überall sind etwas die Spuren der Zeit zu sehen. WC / Dusche ist schön, die Dusche hat z.B. aber kleines Glaspanel zum Schliessen (der halbe Durchgang ist noch offen) und so ist nach dem Duschen doch ein gutes Stücks des WC-Bodens nass. Küchenausstattung ist gut; leider wird aber weder das Trocknungstuch, noch der Abwaschlappen z.B. nach einer Woche einmal getauscht. Induktionskochfeld mit zwei Platten ist sicher und praktisch. Bei den der Strasse zugewandten Zimmern gibt es einiges an Strassenlärm - dafür hat man einen wirklich grossen Balkon. WLAN ist vorhanden wenn es gerade funktioniert - wir hatten in unserer Wohnung während drei aufeinanderfolgenden Tagen kein WLAN; die Reception darauf angesprochen war die Reaktion: "ja, im Haus 2 haben wir immer wieder Probleme damit" Unten im Komplex und im Innenhof sind irgendwelche Läden eingemietet. Gewisse Betreiber dieser Shops kümmern sich nicht um die Hotelgäste und schlagen auch weit ausserhalb der Öffnungszeiten und bis nach Mitternacht waren um. Dies kann sehr laut & störend sein. Allgemein ist der Komplex ringhörig. Die gratis Möglichkeit zum Duschen in einem Zimmer nach Check-out am Abreisetag haben wir sehr geschätzt. Wir hatten sehr schöne Ferien, werden ein anderes Mal in Muro aber wohl nach einer anderen Unterkunft Ausschau halten.
Check-in war tiptop, Entfernung vom Strand ist auch super. Ausstattung ist ok, aber nicht mehr - z.T. konnten die Schranktüren nicht geschlossen werden, überall sind etwas die Spuren der Zeit zu sehen. WC / Dusche ist schön, die Dusche hat z.B. aber kleines Glaspanel zum Schliessen (der halbe Durchgang ist noch offen) und so ist nach dem Duschen doch ein gutes Stücks des WC-Bodens nass. Küchenausstattung ist gut; leider wird aber weder das Trocknungstuch, noch der Abwaschlappen z.B. nach einer Woche einmal getauscht. Induktionskochfeld mit zwei Platten ist sicher und praktisch. Bei den der Strasse zugewandten Zimmern gibt es einiges an Strassenlärm - dafür hat man einen wirklich grossen Balkon. WLAN ist vorhanden wenn es gerade funktioniert - wir hatten in unserer Wohnung während drei aufeinanderfolgenden Tagen kein WLAN; die Reception darauf angesprochen war die Reaktion: "ja, im Haus 2 haben wir immer wieder Probleme damit" Unten im Komplex und im Innenhof sind irgendwelche Läden eingemietet. Gewisse Betreiber dieser Shops kümmern sich nicht um die Hotelgäste und schlagen auch weit ausserhalb der Öffnungszeiten und bis nach Mitternacht waren um. Dies kann sehr laut & störend sein. Allgemein ist der Komplex ringhörig. Die gratis Möglichkeit zum Duschen in einem Zimmer nach Check-out am Abreisetag haben wir sehr geschätzt. Wir hatten sehr schöne Ferien, werden ein anderes Mal in Muro aber wohl nach einer anderen Unterkunft Ausschau halten.
6
Fayçal
4 ago 2025
·
Se alojó 5 noches
It was noisy and the bed not too confy but overall it was ok
It was noisy and the bed not too confy but overall it was ok
8
Marianne S.
11 oct 2025
·
Se alojó 7 noches
Great location in Platja de Mura, just a block from several great restaurants and small shops, and only two blocks away from a lovely, sandy beach. Our two one-bedroom-apartments (1203 & 1204) were in building one (of two), and they were well equipped and comfortable for a weeks stay. The beds were just as firm as I like them, the cleaners respected the do-not-disturb-sign, the water pressure was almost like home, and there was plenty of hot water as well. We would have wished that the pools (we tried both the main pool by building one and the smaller pool by building two) were heated a bit more (travelling in October), but 21⁰C is standard water temperature, I guess. The reception staff was more than happy to order us a taxi to the airport when we asked the day before departure, and it turned out to be cheaper than the taxi we took from the airport (not prebooked). All in all a great stay, and we would be more than happy to come back to Aparthotel HSM Lago Park another time.
Great location in Platja de Mura, just a block from several great restaurants and small shops, and only two blocks away from a lovely, sandy beach. Our two one-bedroom-apartments (1203 & 1204) were in building one (of two), and they were well equipped and comfortable for a weeks stay. The beds were just as firm as I like them, the cleaners respected the do-not-disturb-sign, the water pressure was almost like home, and there was plenty of hot water as well. We would have wished that the pools (we tried both the main pool by building one and the smaller pool by building two) were heated a bit more (travelling in October), but 21⁰C is standard water temperature, I guess. The reception staff was more than happy to order us a taxi to the airport when we asked the day before departure, and it turned out to be cheaper than the taxi we took from the airport (not prebooked). All in all a great stay, and we would be more than happy to come back to Aparthotel HSM Lago Park another time.
10
Tanzeel
5 jun 2025
·
Se alojó 4 noches
Loved the apartment. Very close to the beach. Very spacious bedroom. Bathroom very modern. Overall good experience.
Loved the apartment. Very close to the beach. Very spacious bedroom. Bathroom very modern. Overall good experience.
6
Rebecca
8 ago 2023
·
Se alojó 7 noches
The Good: mostly clean with modern rooms, and well maintained medium-sized pools. Close to half a dozen decent restaurants and the excellent beach (albeit very crowded). Friendly reception, entertainment, and cleaning staff. The Bad: The immediate surroundings outside are busy with trash on the ground and a poorly maintained park. A large tree branch fell into the pool area during our stay. The air con was very weak and ineffective. The wifi went down for a couple of days but was fixed within 48 hours. The cleaners missed our room on 5 out of 6 days. A laundry strike meant we couldn’t get fresh towels until day 4. The check in system needs updating as it took 15 mins to get our keys. Don’t expect to get taxis but there are frequent buses for getting to the port and the old town. The Ugly: They advertise building 1 and its pool but half of guests are placed in building 2 around the corner. The property between them is owned separately and includes shops, a park, and an outdoor bar which plays loud music until midnight. We (2 adults & 2 kids) were put in building 2 above the bar, which was noisy as hell and smelled of cigarette smoke; we couldn’t open the balcony door or go outside. We stayed there for one night until we could be moved to the opposite side of building 2 for the remainder which was much better. However because the room allocation is pot luck, I would not go back nor recommend this hotel.
The Good: mostly clean with modern rooms, and well maintained medium-sized pools. Close to half a dozen decent restaurants and the excellent beach (albeit very crowded). Friendly reception, entertainment, and cleaning staff. The Bad: The immediate surroundings outside are busy with trash on the ground and a poorly maintained park. A large tree branch fell into the pool area during our stay. The air con was very weak and ineffective. The wifi went down for a couple of days but was fixed within 48 hours. The cleaners missed our room on 5 out of 6 days. A laundry strike meant we couldn’t get fresh towels until day 4. The check in system needs updating as it took 15 mins to get our keys. Don’t expect to get taxis but there are frequent buses for getting to the port and the old town. The Ugly: They advertise building 1 and its pool but half of guests are placed in building 2 around the corner. The property between them is owned separately and includes shops, a park, and an outdoor bar which plays loud music until midnight. We (2 adults & 2 kids) were put in building 2 above the bar, which was noisy as hell and smelled of cigarette smoke; we couldn’t open the balcony door or go outside. We stayed there for one night until we could be moved to the opposite side of building 2 for the remainder which was much better. However because the room allocation is pot luck, I would not go back nor recommend this hotel.
8
Manuel
5 may 2025
·
Se alojó 4 noches
Leider konnte man im Zimmer die Temperatur nicht regeln, daher war es im Zimmer sehr kalt
Leider konnte man im Zimmer die Temperatur nicht regeln, daher war es im Zimmer sehr kalt
6
Toni
3 ago 2025
·
Se alojó 5 noches
The apartmant/hotel has two buildings with their own pools. The main building is great, nevly renovated inside and out. Staff is very friendly and helpful. Only problem is only one bathroom with a sliding door that can't lock and the door get's stuck when closed so children get trapped. Helped several kids out of the bathroom. Easy fix if prioritized by staff. Otherwise great. The second building which we were stationed, was old and not that great.
The apartmant/hotel has two buildings with their own pools. The main building is great, nevly renovated inside and out. Staff is very friendly and helpful. Only problem is only one bathroom with a sliding door that can't lock and the door get's stuck when closed so children get trapped. Helped several kids out of the bathroom. Easy fix if prioritized by staff. Otherwise great. The second building which we were stationed, was old and not that great.
8
Gustavo
3 ago 2025
·
Se alojó 5 noches
Facilities outdated but well maintained. We stayed at the flats/studios in the second building. The unlimited buffet deal was great making the price affordable for breakfast and lunch. The building is right under a terrace bar so it can get quite loud until late making sleep quite difficult for the young ones.
Facilities outdated but well maintained. We stayed at the flats/studios in the second building. The unlimited buffet deal was great making the price affordable for breakfast and lunch. The building is right under a terrace bar so it can get quite loud until late making sleep quite difficult for the young ones.
8
Amber
20 oct 2023
·
Se alojó 5 noches
Really pleasantly surprised at how nice it was to stay here! The staff were really lovely and the room was more impressive than the photos. Parking is a little bit annoying if you come back later in the evening but you’re never too far from the hotel.
Really pleasantly surprised at how nice it was to stay here! The staff were really lovely and the room was more impressive than the photos. Parking is a little bit annoying if you come back later in the evening but you’re never too far from the hotel.
8
Melanie
18 oct 2025
·
Se alojó 12 noches
All the hotel staff are lovely, very pleasant and helpful. The hotel itself is in a good central position for shops and restaurants and has a good, secure bike storage facility with limited tools, a bike wash station, a shower, a toilet and drinking water. The room was specious with a seperate bedroom, 2 large single beds pushed together but made up separately, a shower room with hairdryer, dining/kitchenette/living area and a small balcony. Utensils a bit battered and burnt but ample pans ect. A coffee machine, toaster and kettle all provided. Cleaners almost everyday baring twice a week and although it was nice of them to straighten the beds and empty the bins, not much cleaning took place! Although the hotel states there is wifi in the rooms, we were unable to access it at all during our 12 night stay at the beginning of October. The pool was freezing as it doesn't get the sun all day and not all the sunbeds are able to be in the sun but, again, it was October. The bar is cheap enough and you are allowed to have glass round the pool area. The only bad thing to say about the hotel is the extremely annoying background music played constantly in the reception and pool area. It was like being put on hold on the phone only you couldn't hang up! There are prettier locations to stay, like Pollenca but Muro does have lots going on and the hotel is literally just accross the road from the beach. Altogether, a pleasant stay for what we paid. Definitely a 3* plus.
All the hotel staff are lovely, very pleasant and helpful. The hotel itself is in a good central position for shops and restaurants and has a good, secure bike storage facility with limited tools, a bike wash station, a shower, a toilet and drinking water. The room was specious with a seperate bedroom, 2 large single beds pushed together but made up separately, a shower room with hairdryer, dining/kitchenette/living area and a small balcony. Utensils a bit battered and burnt but ample pans ect. A coffee machine, toaster and kettle all provided. Cleaners almost everyday baring twice a week and although it was nice of them to straighten the beds and empty the bins, not much cleaning took place! Although the hotel states there is wifi in the rooms, we were unable to access it at all during our 12 night stay at the beginning of October. The pool was freezing as it doesn't get the sun all day and not all the sunbeds are able to be in the sun but, again, it was October. The bar is cheap enough and you are allowed to have glass round the pool area. The only bad thing to say about the hotel is the extremely annoying background music played constantly in the reception and pool area. It was like being put on hold on the phone only you couldn't hang up! There are prettier locations to stay, like Pollenca but Muro does have lots going on and the hotel is literally just accross the road from the beach. Altogether, a pleasant stay for what we paid. Definitely a 3* plus.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es elogiado con frecuencia por ser amable y servicial, con un personal de recepción y restaurante atento y, en ocasiones, gestos considerados o mejoras. Algunos huéspedes experimentaron problemas con el registro de entrada o la asignación de habitaciones, sobreventas ocasionales y información limitada a la llegada.
Reseñas de huéspedes relacionadas
10
Kate
24 sept 2022
·
Se alojó 13 noches
We really enjoyed our stay in Lago Park Hotel! Stuff has very personalised attitude to each customer. They brought us a birthday present and were really concerned when we needed medical assistance. Our son enjoyed animation team and never missed a single mini disco. We will highly recommend this hotel to anyone coming to Muro!
We really enjoyed our stay in Lago Park Hotel! Stuff has very personalised attitude to each customer. They brought us a birthday present and were really concerned when we needed medical assistance. Our son enjoyed animation team and never missed a single mini disco. We will highly recommend this hotel to anyone coming to Muro!
8
Marianne S.
11 oct 2025
·
Se alojó 7 noches
Great location in Platja de Mura, just a block from several great restaurants and small shops, and only two blocks away from a lovely, sandy beach. Our two one-bedroom-apartments (1203 & 1204) were in building one (of two), and they were well equipped and comfortable for a weeks stay. The beds were just as firm as I like them, the cleaners respected the do-not-disturb-sign, the water pressure was almost like home, and there was plenty of hot water as well. We would have wished that the pools (we tried both the main pool by building one and the smaller pool by building two) were heated a bit more (travelling in October), but 21⁰C is standard water temperature, I guess. The reception staff was more than happy to order us a taxi to the airport when we asked the day before departure, and it turned out to be cheaper than the taxi we took from the airport (not prebooked). All in all a great stay, and we would be more than happy to come back to Aparthotel HSM Lago Park another time.
Great location in Platja de Mura, just a block from several great restaurants and small shops, and only two blocks away from a lovely, sandy beach. Our two one-bedroom-apartments (1203 & 1204) were in building one (of two), and they were well equipped and comfortable for a weeks stay. The beds were just as firm as I like them, the cleaners respected the do-not-disturb-sign, the water pressure was almost like home, and there was plenty of hot water as well. We would have wished that the pools (we tried both the main pool by building one and the smaller pool by building two) were heated a bit more (travelling in October), but 21⁰C is standard water temperature, I guess. The reception staff was more than happy to order us a taxi to the airport when we asked the day before departure, and it turned out to be cheaper than the taxi we took from the airport (not prebooked). All in all a great stay, and we would be more than happy to come back to Aparthotel HSM Lago Park another time.
6
Francesco
30 sept 2025
·
Se alojó 4 noches
Siamo stati bene. Lo staff è gentile, le camere grandi e pulite. La piscina divertente. Buon brunch. Purtroppo però la prima notte siamo stati mandati al Lago Park II (nonostante avessimo appartamento Premium), una struttura fatiscente e distaccata dal Lago Park che non rispecchia le foto del Lago Park pubblicizzate. Questo ci ha rovinato il primo giorno di vacanza. Fortunatamente il giorno dopo lo staff ci ha trovato una sistemazione nel palazzo di Lago Park principale. Nonostante il loro errore si sono rifiutati di darci un minimo rimborso per la prima sera. Se non ci fosse stato anche quest'ultimo problema del rimborso la valutazione sarebbe stata più alta, perché errare è umano ma bisogna correggere i propri errori.
Siamo stati bene. Lo staff è gentile, le camere grandi e pulite. La piscina divertente. Buon brunch. Purtroppo però la prima notte siamo stati mandati al Lago Park II (nonostante avessimo appartamento Premium), una struttura fatiscente e distaccata dal Lago Park che non rispecchia le foto del Lago Park pubblicizzate. Questo ci ha rovinato il primo giorno di vacanza. Fortunatamente il giorno dopo lo staff ci ha trovato una sistemazione nel palazzo di Lago Park principale. Nonostante il loro errore si sono rifiutati di darci un minimo rimborso per la prima sera. Se non ci fosse stato anche quest'ultimo problema del rimborso la valutazione sarebbe stata più alta, perché errare è umano ma bisogna correggere i propri errori.
6
Hannah
15 sept 2025
·
Se alojó 4 noches
Upon check in, reception didn't have my name down on the list nor did they give us any information at all about facilities. We booked this hotel as we believed there to be a gym - we never found it.
Upon check in, reception didn't have my name down on the list nor did they give us any information at all about facilities. We booked this hotel as we believed there to be a gym - we never found it.
8
Louise
9 ago 2024
·
Se alojó 5 noches
The apartment was clean and had everything to self cater. Air conditioning was good. Most staff were friendly. The pool looked quite tired but we went to the beach most days so it was ok. Location is right in the town centre close to shops and restaurants. The hotel overbooked and we were put into an alternative hotel for 1 night which did spoil our first impressions. I would return to the hotel though.
The apartment was clean and had everything to self cater. Air conditioning was good. Most staff were friendly. The pool looked quite tired but we went to the beach most days so it was ok. Location is right in the town centre close to shops and restaurants. The hotel overbooked and we were put into an alternative hotel for 1 night which did spoil our first impressions. I would return to the hotel though.
8
William
8 may 2023
·
Se alojó 4 noches
I arrived early at the property, whereby the staff went out of their way way to provide my accommodation. I was also upgraded free of charge to a one bed, as the studio I had selected had been double-booked. The whole team were pleasant and polite at all times, and dealt with all my queries efficiently. The onsite cycle hire was useful, though the bikes could be a bit more up-to-date considering the hire charges (almost 100 euros for 2 days) be aware helmets, pedals etc. are all extras. I found the area a bit quiet in terms of evening entertainment, though a short bus ride into Alcudia soon remedied that.
I arrived early at the property, whereby the staff went out of their way way to provide my accommodation. I was also upgraded free of charge to a one bed, as the studio I had selected had been double-booked. The whole team were pleasant and polite at all times, and dealt with all my queries efficiently. The onsite cycle hire was useful, though the bikes could be a bit more up-to-date considering the hire charges (almost 100 euros for 2 days) be aware helmets, pedals etc. are all extras. I found the area a bit quiet in terms of evening entertainment, though a short bus ride into Alcudia soon remedied that.
10
Zygimantas
6 jun 2024
·
Se alojó 7 noches
Amazing staff (hola Jurate ;)), very close to the beach, good breakfast and dinner options. Been coming here for years and will be back again !
Amazing staff (hola Jurate ;)), very close to the beach, good breakfast and dinner options. Been coming here for years and will be back again !
10
Charlotte
21 sept 2025
·
Se alojó 7 noches
I was there with my teenage daughter and we had a fantastic time here. From check in to check out we felt right at home. Loved the vibe, the friendly guy who both checked us in and out, Marga in the bar who made awesome drinks and the super cool DJ who played music every afternoon. It was quiet at night, and the apartment had basically everything you need (a drying rack for dishes and a pair of scissors would have been a great complement though.) Loved the long pillows. Both me and my daughter would love to stay here again.
I was there with my teenage daughter and we had a fantastic time here. From check in to check out we felt right at home. Loved the vibe, the friendly guy who both checked us in and out, Marga in the bar who made awesome drinks and the super cool DJ who played music every afternoon. It was quiet at night, and the apartment had basically everything you need (a drying rack for dishes and a pair of scissors would have been a great complement though.) Loved the long pillows. Both me and my daughter would love to stay here again.
6
Marcela
14 ago 2024
·
Se alojó 10 noches
Personalen var hjälpsamma och trevliga. Frukosten var över förväntan med tanke på priset, så det var väldigt bra, mycket variation och kvalite. Middagen/lunchbuffen var inte alls bra eller prisvärd, det skulle jag inte rekommendera. Sängarna var stenhårda och första rummet vi fick var mot poolen där alla kvällsshower var, vi fick byta rum utan problem efter några nätter när vi sagt till. Poolerna var bra och aktiviteterna för barn var roliga för små barn. Jag skulle absolut kunna komma tillbaka igen med familjen.
Personalen var hjälpsamma och trevliga. Frukosten var över förväntan med tanke på priset, så det var väldigt bra, mycket variation och kvalite. Middagen/lunchbuffen var inte alls bra eller prisvärd, det skulle jag inte rekommendera. Sängarna var stenhårda och första rummet vi fick var mot poolen där alla kvällsshower var, vi fick byta rum utan problem efter några nätter när vi sagt till. Poolerna var bra och aktiviteterna för barn var roliga för små barn. Jag skulle absolut kunna komma tillbaka igen med familjen.
8
Melanie
18 oct 2025
·
Se alojó 12 noches
All the hotel staff are lovely, very pleasant and helpful. The hotel itself is in a good central position for shops and restaurants and has a good, secure bike storage facility with limited tools, a bike wash station, a shower, a toilet and drinking water. The room was specious with a seperate bedroom, 2 large single beds pushed together but made up separately, a shower room with hairdryer, dining/kitchenette/living area and a small balcony. Utensils a bit battered and burnt but ample pans ect. A coffee machine, toaster and kettle all provided. Cleaners almost everyday baring twice a week and although it was nice of them to straighten the beds and empty the bins, not much cleaning took place! Although the hotel states there is wifi in the rooms, we were unable to access it at all during our 12 night stay at the beginning of October. The pool was freezing as it doesn't get the sun all day and not all the sunbeds are able to be in the sun but, again, it was October. The bar is cheap enough and you are allowed to have glass round the pool area. The only bad thing to say about the hotel is the extremely annoying background music played constantly in the reception and pool area. It was like being put on hold on the phone only you couldn't hang up! There are prettier locations to stay, like Pollenca but Muro does have lots going on and the hotel is literally just accross the road from the beach. Altogether, a pleasant stay for what we paid. Definitely a 3* plus.
All the hotel staff are lovely, very pleasant and helpful. The hotel itself is in a good central position for shops and restaurants and has a good, secure bike storage facility with limited tools, a bike wash station, a shower, a toilet and drinking water. The room was specious with a seperate bedroom, 2 large single beds pushed together but made up separately, a shower room with hairdryer, dining/kitchenette/living area and a small balcony. Utensils a bit battered and burnt but ample pans ect. A coffee machine, toaster and kettle all provided. Cleaners almost everyday baring twice a week and although it was nice of them to straighten the beds and empty the bins, not much cleaning took place! Although the hotel states there is wifi in the rooms, we were unable to access it at all during our 12 night stay at the beginning of October. The pool was freezing as it doesn't get the sun all day and not all the sunbeds are able to be in the sun but, again, it was October. The bar is cheap enough and you are allowed to have glass round the pool area. The only bad thing to say about the hotel is the extremely annoying background music played constantly in the reception and pool area. It was like being put on hold on the phone only you couldn't hang up! There are prettier locations to stay, like Pollenca but Muro does have lots going on and the hotel is literally just accross the road from the beach. Altogether, a pleasant stay for what we paid. Definitely a 3* plus.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Muy conveniente para la playa de Playa de Muro, los restaurantes y los autobuses, con la mayoría de los servicios a poca distancia. El ambiente animado puede conllevar ruido de la calle o de los bares, y el aparcamiento en la calle suele ser manejable, aunque más difícil a última hora de la noche.
Reseñas de huéspedes relacionadas
8
Marianne S.
11 oct 2025
·
Se alojó 7 noches
Great location in Platja de Mura, just a block from several great restaurants and small shops, and only two blocks away from a lovely, sandy beach. Our two one-bedroom-apartments (1203 & 1204) were in building one (of two), and they were well equipped and comfortable for a weeks stay. The beds were just as firm as I like them, the cleaners respected the do-not-disturb-sign, the water pressure was almost like home, and there was plenty of hot water as well. We would have wished that the pools (we tried both the main pool by building one and the smaller pool by building two) were heated a bit more (travelling in October), but 21⁰C is standard water temperature, I guess. The reception staff was more than happy to order us a taxi to the airport when we asked the day before departure, and it turned out to be cheaper than the taxi we took from the airport (not prebooked). All in all a great stay, and we would be more than happy to come back to Aparthotel HSM Lago Park another time.
Great location in Platja de Mura, just a block from several great restaurants and small shops, and only two blocks away from a lovely, sandy beach. Our two one-bedroom-apartments (1203 & 1204) were in building one (of two), and they were well equipped and comfortable for a weeks stay. The beds were just as firm as I like them, the cleaners respected the do-not-disturb-sign, the water pressure was almost like home, and there was plenty of hot water as well. We would have wished that the pools (we tried both the main pool by building one and the smaller pool by building two) were heated a bit more (travelling in October), but 21⁰C is standard water temperature, I guess. The reception staff was more than happy to order us a taxi to the airport when we asked the day before departure, and it turned out to be cheaper than the taxi we took from the airport (not prebooked). All in all a great stay, and we would be more than happy to come back to Aparthotel HSM Lago Park another time.
8
Emilie
16 may 2025
·
Se alojó 6 noches
Emplacement tres bien. Facilité de stationnement dans la rue au mois de mai. Dommage pour les chaises qui font un bruit insupportable et nous reveillent lorsque les autres hôtes ne font pas attention en pleine nuit. Les appartements surplombent une petite rue ce qui fait resonner les bruits. Relativement calme la nuit. Super petit déjeuner. Personnel tresnagreable et serviable. Il faut aimer les ambianges de stations balneaires ultra touristiques
Emplacement tres bien. Facilité de stationnement dans la rue au mois de mai. Dommage pour les chaises qui font un bruit insupportable et nous reveillent lorsque les autres hôtes ne font pas attention en pleine nuit. Les appartements surplombent une petite rue ce qui fait resonner les bruits. Relativement calme la nuit. Super petit déjeuner. Personnel tresnagreable et serviable. Il faut aimer les ambianges de stations balneaires ultra touristiques
8
Keith
12 oct 2024
·
Se alojó 5 noches
Great location for food and shopping. Rooms were very good. Nice kitchen etc. Location next to a children's play area and bar. Could be noisy on occasions. Overall we liked it.
Great location for food and shopping. Rooms were very good. Nice kitchen etc. Location next to a children's play area and bar. Could be noisy on occasions. Overall we liked it.
8
Louise
9 ago 2024
·
Se alojó 5 noches
The apartment was clean and had everything to self cater. Air conditioning was good. Most staff were friendly. The pool looked quite tired but we went to the beach most days so it was ok. Location is right in the town centre close to shops and restaurants. The hotel overbooked and we were put into an alternative hotel for 1 night which did spoil our first impressions. I would return to the hotel though.
The apartment was clean and had everything to self cater. Air conditioning was good. Most staff were friendly. The pool looked quite tired but we went to the beach most days so it was ok. Location is right in the town centre close to shops and restaurants. The hotel overbooked and we were put into an alternative hotel for 1 night which did spoil our first impressions. I would return to the hotel though.
10
fanny
15 ago 2023
·
Se alojó 9 noches
Le personnel ne parle pas français mais ils sont tous très agréable à l'accueil comme au restaurant. Appartement confortable et propre. La plage est accessible à pied et plusieurs magasins de souvenirs ouverts tard pour une balade nocturne. Le bus passe toutes les 15 min proche de l'hôtel, très pratique.
Le personnel ne parle pas français mais ils sont tous très agréable à l'accueil comme au restaurant. Appartement confortable et propre. La plage est accessible à pied et plusieurs magasins de souvenirs ouverts tard pour une balade nocturne. Le bus passe toutes les 15 min proche de l'hôtel, très pratique.
10
Jon
2 may 2025
·
Se alojó 3 noches
El hotel está muy bien, la ubicación es excelente y el personal agradable.
El hotel está muy bien, la ubicación es excelente y el personal agradable.
8
Giovanni
29 jul 2024
·
Se alojó 10 noches
Posizione molto comoda per la spiaggia (5 minuti a piedi) e circondata da negozi e ristoranti. Il locale al piano terra tiene musica alta fino a mezzanotte. Bagno pulito e moderno, doccia ampia, pulizie 5 giorni su 7, letti abbastanza comodi.
Posizione molto comoda per la spiaggia (5 minuti a piedi) e circondata da negozi e ristoranti. Il locale al piano terra tiene musica alta fino a mezzanotte. Bagno pulito e moderno, doccia ampia, pulizie 5 giorni su 7, letti abbastanza comodi.
8
Amber
20 oct 2023
·
Se alojó 5 noches
Really pleasantly surprised at how nice it was to stay here! The staff were really lovely and the room was more impressive than the photos. Parking is a little bit annoying if you come back later in the evening but you’re never too far from the hotel.
Really pleasantly surprised at how nice it was to stay here! The staff were really lovely and the room was more impressive than the photos. Parking is a little bit annoying if you come back later in the evening but you’re never too far from the hotel.
8
Heidi
28 sept 2025
·
Se alojó 4 noches
I liked the breakfast buffet and the pool area. The hotel is conveniently within walking distance to the beach and restaurants/shops. The staff was very friendly and took the time to answer questions.
I liked the breakfast buffet and the pool area. The hotel is conveniently within walking distance to the beach and restaurants/shops. The staff was very friendly and took the time to answer questions.
8
Melanie
18 oct 2025
·
Se alojó 12 noches
All the hotel staff are lovely, very pleasant and helpful. The hotel itself is in a good central position for shops and restaurants and has a good, secure bike storage facility with limited tools, a bike wash station, a shower, a toilet and drinking water. The room was specious with a seperate bedroom, 2 large single beds pushed together but made up separately, a shower room with hairdryer, dining/kitchenette/living area and a small balcony. Utensils a bit battered and burnt but ample pans ect. A coffee machine, toaster and kettle all provided. Cleaners almost everyday baring twice a week and although it was nice of them to straighten the beds and empty the bins, not much cleaning took place! Although the hotel states there is wifi in the rooms, we were unable to access it at all during our 12 night stay at the beginning of October. The pool was freezing as it doesn't get the sun all day and not all the sunbeds are able to be in the sun but, again, it was October. The bar is cheap enough and you are allowed to have glass round the pool area. The only bad thing to say about the hotel is the extremely annoying background music played constantly in the reception and pool area. It was like being put on hold on the phone only you couldn't hang up! There are prettier locations to stay, like Pollenca but Muro does have lots going on and the hotel is literally just accross the road from the beach. Altogether, a pleasant stay for what we paid. Definitely a 3* plus.
All the hotel staff are lovely, very pleasant and helpful. The hotel itself is in a good central position for shops and restaurants and has a good, secure bike storage facility with limited tools, a bike wash station, a shower, a toilet and drinking water. The room was specious with a seperate bedroom, 2 large single beds pushed together but made up separately, a shower room with hairdryer, dining/kitchenette/living area and a small balcony. Utensils a bit battered and burnt but ample pans ect. A coffee machine, toaster and kettle all provided. Cleaners almost everyday baring twice a week and although it was nice of them to straighten the beds and empty the bins, not much cleaning took place! Although the hotel states there is wifi in the rooms, we were unable to access it at all during our 12 night stay at the beginning of October. The pool was freezing as it doesn't get the sun all day and not all the sunbeds are able to be in the sun but, again, it was October. The bar is cheap enough and you are allowed to have glass round the pool area. The only bad thing to say about the hotel is the extremely annoying background music played constantly in the reception and pool area. It was like being put on hold on the phone only you couldn't hang up! There are prettier locations to stay, like Pollenca but Muro does have lots going on and the hotel is literally just accross the road from the beach. Altogether, a pleasant stay for what we paid. Definitely a 3* plus.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno y el brunch suelen ser elogiados por su variedad y relación calidad-precio, y algunos huéspedes se muestran satisfechos con la cena. Algunos lo encontraron el buffet de almuerzo o cena promedio, y el horario del bar o el entretenimiento nocturno pueden ser limitados.
Reseñas de huéspedes relacionadas
8
Jennie
30 jul 2025
·
Se alojó 5 noches
Bra att bo i lägenhet men med möjlighet till deras brunch. Brunchen var prisvärd och på så vis kunde man få både frukost, fika och lunch varje dag. Trevliga rum, bra personal, bra läge. Enda nackdelen var att det var lite förvaring i lägenheten.
Bra att bo i lägenhet men med möjlighet till deras brunch. Brunchen var prisvärd och på så vis kunde man få både frukost, fika och lunch varje dag. Trevliga rum, bra personal, bra läge. Enda nackdelen var att det var lite förvaring i lägenheten.
6
Georgie
29 jul 2025
·
Se alojó 7 noches
Food buffet was nice, we did it one day when we were by the pool. It’s unlimited for breakfast, brunch and lunch so we went in 2-3 times during the time period. We stayed in the lago2 which was more run down but fine. Pool towels would have been appreciated to be included in the price as we had to use our room towels which was annoying. Housekeeping was good but there were 2 days out of the week they didn’t clean (as in they don’t clean on those days). Hotel room had strong smell of drains particularly during the first part of the week, not sure if it was related to the wetter weather as it went away when it was sunnier. Little kitchenette was good, well equipped and easy to make meals in. Beds were quite comfy but pillows too flat, used a blanket underneath but still wasn’t very comfortable. Bit noisy as our room faced the bar. Staff all friendly and helpful. Local area was fine, lots of nice restaurants (we liked el patio and the pizza place a street or so nearby) and nice beach, beach quite small so not much room for kids to play football. Worked well as a base for us to explore the island. Had no issues with on street parking apart from one sunny weekend day where we just parked a bit further away.
Food buffet was nice, we did it one day when we were by the pool. It’s unlimited for breakfast, brunch and lunch so we went in 2-3 times during the time period. We stayed in the lago2 which was more run down but fine. Pool towels would have been appreciated to be included in the price as we had to use our room towels which was annoying. Housekeeping was good but there were 2 days out of the week they didn’t clean (as in they don’t clean on those days). Hotel room had strong smell of drains particularly during the first part of the week, not sure if it was related to the wetter weather as it went away when it was sunnier. Little kitchenette was good, well equipped and easy to make meals in. Beds were quite comfy but pillows too flat, used a blanket underneath but still wasn’t very comfortable. Bit noisy as our room faced the bar. Staff all friendly and helpful. Local area was fine, lots of nice restaurants (we liked el patio and the pizza place a street or so nearby) and nice beach, beach quite small so not much room for kids to play football. Worked well as a base for us to explore the island. Had no issues with on street parking apart from one sunny weekend day where we just parked a bit further away.
10
Gabriele
12 sept 2025
·
Se alojó 7 noches
Neuwertig, gute Mitarbeiter, tolles Frühstück
Neuwertig, gute Mitarbeiter, tolles Frühstück
8
Louise
16 sept 2025
·
Se alojó 5 noches
Rooms are clean and staff were generally pleasant. This was our second visit as we enjoyed the central location of the hotel. Lovely renovation to pool area at main hotel. The annexe pool isnt so nice. Sadly no longer any evening entertainment and bar closed at a very early 7pm.
Rooms are clean and staff were generally pleasant. This was our second visit as we enjoyed the central location of the hotel. Lovely renovation to pool area at main hotel. The annexe pool isnt so nice. Sadly no longer any evening entertainment and bar closed at a very early 7pm.
10
Ruslan
27 may 2023
·
Se alojó 8 noches
We stayed there for 9 days. Really great hotel for families, clean big apartments, very good breakfast and dinner, kind and positive staff (both at reception and canteen) We were lucky as our room was facing street, less lucky might listen to the very loud music from the bar. Overall it's an amazing family focused hotel. Thanks to staff who made our stay pleasant
We stayed there for 9 days. Really great hotel for families, clean big apartments, very good breakfast and dinner, kind and positive staff (both at reception and canteen) We were lucky as our room was facing street, less lucky might listen to the very loud music from the bar. Overall it's an amazing family focused hotel. Thanks to staff who made our stay pleasant
8
Andrea
2 jul 2023
·
Se alojó 10 noches
Soggiornato per diversi anni e sempre stato molto bene....unica pecca il servizio ristorazione leggermente peggiorato ma comunque nel complesso accettabile
Soggiornato per diversi anni e sempre stato molto bene....unica pecca il servizio ristorazione leggermente peggiorato ma comunque nel complesso accettabile
10
Lise Kristel
30 jul 2025
·
Se alojó 7 noches
Vi var veldig fornøyd med oppholdet ved Lago Park. Beliggenheten var god og betjeningen var veldig serviceminded og de bidro til en hyggelig, trygg og god atmosfære. Bassengområdet var relativt lite, men rent og fint hele tiden. Vi hadde bestilt frokost/ brunsj og det angret vi ikke på da de som spiste tidig rakk og spise også lunsj før det ble stengt. Stor variasjon i mat og noe for enhver smak. OM man skulle ønsket noe mer/ annerledes, så var det at man kunne hatt mulighet for å kjøpe vann/mineralvann i resepsjonen etter barens stengingstid. Men alt i alt, vi kommer gjerne igjen.
Vi var veldig fornøyd med oppholdet ved Lago Park. Beliggenheten var god og betjeningen var veldig serviceminded og de bidro til en hyggelig, trygg og god atmosfære. Bassengområdet var relativt lite, men rent og fint hele tiden. Vi hadde bestilt frokost/ brunsj og det angret vi ikke på da de som spiste tidig rakk og spise også lunsj før det ble stengt. Stor variasjon i mat og noe for enhver smak. OM man skulle ønsket noe mer/ annerledes, så var det at man kunne hatt mulighet for å kjøpe vann/mineralvann i resepsjonen etter barens stengingstid. Men alt i alt, vi kommer gjerne igjen.
10
Charlotte
21 sept 2025
·
Se alojó 7 noches
I was there with my teenage daughter and we had a fantastic time here. From check in to check out we felt right at home. Loved the vibe, the friendly guy who both checked us in and out, Marga in the bar who made awesome drinks and the super cool DJ who played music every afternoon. It was quiet at night, and the apartment had basically everything you need (a drying rack for dishes and a pair of scissors would have been a great complement though.) Loved the long pillows. Both me and my daughter would love to stay here again.
I was there with my teenage daughter and we had a fantastic time here. From check in to check out we felt right at home. Loved the vibe, the friendly guy who both checked us in and out, Marga in the bar who made awesome drinks and the super cool DJ who played music every afternoon. It was quiet at night, and the apartment had basically everything you need (a drying rack for dishes and a pair of scissors would have been a great complement though.) Loved the long pillows. Both me and my daughter would love to stay here again.
6
Marcela
14 ago 2024
·
Se alojó 10 noches
Personalen var hjälpsamma och trevliga. Frukosten var över förväntan med tanke på priset, så det var väldigt bra, mycket variation och kvalite. Middagen/lunchbuffen var inte alls bra eller prisvärd, det skulle jag inte rekommendera. Sängarna var stenhårda och första rummet vi fick var mot poolen där alla kvällsshower var, vi fick byta rum utan problem efter några nätter när vi sagt till. Poolerna var bra och aktiviteterna för barn var roliga för små barn. Jag skulle absolut kunna komma tillbaka igen med familjen.
Personalen var hjälpsamma och trevliga. Frukosten var över förväntan med tanke på priset, så det var väldigt bra, mycket variation och kvalite. Middagen/lunchbuffen var inte alls bra eller prisvärd, det skulle jag inte rekommendera. Sängarna var stenhårda och första rummet vi fick var mot poolen där alla kvällsshower var, vi fick byta rum utan problem efter några nätter när vi sagt till. Poolerna var bra och aktiviteterna för barn var roliga för små barn. Jag skulle absolut kunna komma tillbaka igen med familjen.
8
Heidi
28 sept 2025
·
Se alojó 4 noches
I liked the breakfast buffet and the pool area. The hotel is conveniently within walking distance to the beach and restaurants/shops. The staff was very friendly and took the time to answer questions.
I liked the breakfast buffet and the pool area. The hotel is conveniently within walking distance to the beach and restaurants/shops. The staff was very friendly and took the time to answer questions.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
VIWRIBEL
28 jul 2025
·
Se alojó 20 noches
Muy amables y la verdad mucho espacios con mi niño que cumplió un año y celebramos su bautizo en Mallorca unos días muy bien gracias Lago park por la acogida.
Muy amables y la verdad mucho espacios con mi niño que cumplió un año y celebramos su bautizo en Mallorca unos días muy bien gracias Lago park por la acogida.
10
Jon
2 may 2025
·
Se alojó 3 noches
El hotel está muy bien, la ubicación es excelente y el personal agradable.
El hotel está muy bien, la ubicación es excelente y el personal agradable.
8
Antonio
17 ago 2024
·
Se alojó 6 noches
Lo aconsejo. El personal muy amable
Lo aconsejo. El personal muy amable
8
Martine
hace 4 semanas
·
Se alojó 7 noches
La chambre est propre et bien située. Point négatif le bruit en soirée et jusqu’à 2:00 du matin à tous les soirs
La chambre est propre et bien située. Point négatif le bruit en soirée et jusqu’à 2:00 du matin à tous les soirs
10
Alan
hace 4 semanas
·
Se alojó 5 noches
Another excellent experience all round. I choose this hotel primarily as a cyclist valuing the secure cycle storage station also covered by CCTV with bike cleaning and maintence tools. I always receive a warm welcome from Mara and Jurante at reception who make me feel at home and nothing is too much trouble. Special thanks also to Maria and her Housekeeping team who are always smilingand kept my room spotless and tidy. I only ate once in the hotel as I was out early all day but the poolside bar service was personally tailored to my requirements and good value. Thank you HSM Lago Park, I'll be back next year
Another excellent experience all round. I choose this hotel primarily as a cyclist valuing the secure cycle storage station also covered by CCTV with bike cleaning and maintence tools. I always receive a warm welcome from Mara and Jurante at reception who make me feel at home and nothing is too much trouble. Special thanks also to Maria and her Housekeeping team who are always smilingand kept my room spotless and tidy. I only ate once in the hotel as I was out early all day but the poolside bar service was personally tailored to my requirements and good value. Thank you HSM Lago Park, I'll be back next year
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:59
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y efectivo.
- El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
- El propietario ha indicado que el alojamiento cuenta con un detector de humo.
- Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El alojamiento dispone de un servicio de limpieza profesional
- De acuerdo con la normativa nacional, este alojamiento no acepta pagos en efectivo que superen los 1000 EUR. Para más información, ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de la reserva.
- La piscina de temporada abre de marzo a octubre.
- Piscina disponible de 09:00 a 20:00.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- El alojamiento dispone de un servicio de limpieza profesional.
Datos del negocio
Número de registro de la propiedad APM 2056
- Desayuno tipo bufé: 25 EUR por adulto y 15 EUR por menor (precio aproximado)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Traslados al aeropuerto
Restaurante
Piscina
Habitaciones para no fumadores
Mostrador turístico
Servicio de tintorería
General
Restaurante
Habitaciones para no fumadores
Barbería/Salón de belleza
Bar en la piscina
Máquinas expendedoras
Habitación familiar
Snack Bar/Deli
Actividades
Piscina
Ciclismo
Piscina al aire libre
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
Servicios
Mostrador turístico
Servicio de tintorería
Caja fuerte
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Aparcamiento
Traslados al aeropuerto
Internet
WiFi gratuito