Hotel Zhero

staff was excellent, and clean

The hotel itself was beautiful, with fresh, clean rooms and an amazing breakfast that exceeded our expectations. The staff was friendly and the service was of a high standard. Unfortunately, our stay was negatively affected by the pool area being completely taken over by a big family with 10 + kids. It was often very noisy with screaming, running kids, and toys being thrown around, which made it hard to relax. They had absolutely no respect for the rest of us who were there. They completely took over the whole pool area — kids and adults alike — as if no one else existed. And the staff just stood by and watched, even though it was clear they were just as disturbed by it as we were.” It felt like adult guests without children didn’t really have a place by the pool, which was a shame since it could have been a lovely part of the holiday. Overall, it’s a great hotel with a lot to offer, but we would mainly recommend it for families with children rather than couples or adults looking for peace and quiet. I won’t be coming back until it’s adults only.

Clean, quiet hotel. Has it's own pool and parking. The room are clean and fresh.

I enjoyed my short stay at Hotel Zhero. Thank you to the kind staff who helped me get a taxi to the airport when it was a challenge. The staff friendliness was a highlight of my stay. I would return again next time I’m in Palma. There are a few restaurants nearby and access to a public beach and public transportation.

Spectacular experience, highly recommended.