Insotel Fenicia Prestige Suites & Spa

O atendimento da recepção é excelente, o ponto alto do hotel. O quarto é super espaçoso e confortável e tem uma ótima vista. Na área da piscina não tem garçons para servir, como em outros hotéis 5 estrelas. O café da manhã é razoável (qualidade dos produtos não é de hotel 5 estrelas).

Hotel had just opened after the winter break, everything was clean and tidy. There weren't many guests this weekend and staff were finding their way around. All the staff we came into contact with were very good. great hotel and great location would always look this hotel up if we return to this area.

Perfect

Found all areas clean. Staff very welcoming however on leaving we were advised a courtesy room would be available as we were not leaving until 1630 hours. We did ask if this needed to be booked but advised no. When approached reception to check use of courtesy room advised not available and could use shower in lower area where toilets were. This was just a shower no hairdryer and actual changing facilities. We had to approach spa to see if we could use facilities in there. As hotel is due to close this coming weekend could not understand why a room was not available. If we had known no courtesy room available we would have planned our day differently

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