Element by Marriott Phoenix North Norterra

Grounds were great, room clean, staff friendly. Bartender was average but everyone else was great.

This hotel is very nice design wise. We stayed on the Element side but maybe next time we'll try the other side. We accidentally walked to the wrong side where the rooms had 3 numbers instead of 4, tried scanning the key card only to realize we were in the wrong side of the hotel. My favorite part about this stay is the shower - this is probably the best shower I had in a hotel thanks to the Kohler mist shower head (I will be installing one in my home), not to mention it was more convenient to bathe a 5 year old with the hand held shower head. The kitchenette had everything we needed for pizza/takeout. The lobby looks beautiful and there's a restaurant/bar tucked in the back. Our only complaint was the breakfast - it looks nice with fancy appliances (Smeg and Nespresso) and an attendant that signs you in but the food options are not what you are used to from other places with free breakfast. There was a full on yogurt station but we don't like cold foods for breakfast and much prefer eggs/bacon/bagel sandwich which they didn't really have. There were egg bites but just overall not very appealing. The food also wasn't very appealing to young kids. It was visually appealing but not much substance food wise. If I were to stay here again we would probably have breakfast elsewhere. Overall a beautiful hotel, comfortable, clean, GREAT bathroom. Hopefully the breakfast options gets a huge improvement because this would've otherwise been a 10/10 for us.

Great building, nice room and staff, breakfast only ok

It was quite good. The pool area was nice, if the pool by the end of the day was full of leaves. The hotel restaurant was fantastic with great food and a knowledgeable bartender. The rooms there were extremely small but quite clean and comfortable.

We stayed here, April 2026, looks like a newer property, everything was very clean and nice. Had a wonderful Smashburger at the restaurant. The server was engaging. Not all the other stuff was. There were people really loud outside below our room in the middle of the night, we listened to it for about an hour tried reaching the front desk and nobody answered tried calling from my cell phone. Nobody answered so I don’t know if the front desk isn’t staffed 24 seven? Coffee maker in the room didn’t work, I reported it to the front desk on checkout. When I checked in the front desk, staff was in training. I felt like I missed getting some of the basic info about pool time and checkout time. I did get the breakfast time. She was sweet and kind, just learning. The pool is nice. The continental breakfast was nice. The area is really growing so there will be more and more things around to do.