Go back to search

Barceló Costa Ballena Golf & Spa

US$113

/ night

Avg. for September

Barceló Costa Ballena Golf & Spa - Image 1

Barceló Costa Ballena Golf & Spa - Room

Barceló Costa Ballena Golf & Spa - Room

Barceló Costa Ballena Golf & Spa - Reception

Barceló Costa Ballena Golf & Spa - Restaurant

Prices for Barceló Costa Ballena Golf & Spa

Select dates to see prices and availability

US$113

/ night

Avg. for September

Monthly average prices

Nightly prices at Barceló Costa Ballena Golf & Spa average US$77 in the cheapest month (November) and US$262 in the most expensive month (August), based on the last 12 months.

Average nightly price at Barceló Costa Ballena Golf & Spa by month, last 12 months (USD)
Month	Average price
January	US$87
February	US$116
March	US$129
April	US$115
May	US$115
June	US$149
July	US$221
August	US$262
September	US$113
October	US$99
November	US$77

Most expensive: August (~US$262)

Cheapest: November (~US$77)

About this property

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a health club, and a sauna. Additional amenities at this hotel i...

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a health club, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands. Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Business amenities

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Dining

Enjoy international cuisine at Restaurante Albatros, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms

Make yourself at home in one of the 228 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

Location

Located in Rota, Barceló Costa Ballena Golf & Spa is by the ocean, a 4-minute drive from Ballena Beach and 8 minutes from Corrales of Rota. This beach hotel is 6.5 mi (10.5 km) from Luna Castle and 8.5 mi (13.7 km) from Barbadillo Winery.

What's nearby

Costa Ballena Ocean Golf Club(0.3 Miles)
Playa Agua Dulce(0.6 Miles)
Golfo de Cádiz(0.6 Miles)
Ballena Beach(1.2 Miles)
Playa de las Tres Piedras(1.4 Miles)
Corrales of Rota(4 Miles)
El Camaleon Chipiona(4.4 Miles)
Chipiona Fishing Corrales(4.5 Miles)
La Regla Beach(5 Miles)
Playa de la Costilla(5 Miles)
Moscatel Museum(5.6 Miles)
Shrine of Our Lady of Regla(5.7 Miles)
Parish of Our Lady of O(5.7 Miles)
Cruz del Mar(5.8 Miles)
Monumento a la Luz(5.8 Miles)
The preferred airport for Barceló Costa Ballena Golf & Spa is Jerez de La Frontera (XRY)(27.7 Miles)

Location

Urbanización Costa Ballena. Avenida Reina Sofía, s/n, Costa Ballena, Rota, Andalusia, Spain

Costa Ballena Ocean Golf Club (0.3 Miles)

Playa Agua Dulce (0.6 Miles)

Golfo de Cádiz (0.6 Miles)

Ballena Beach (1.2 Miles)

Playa de las Tres Piedras (1.4 Miles)

Corrales of Rota (4 Miles)

More location info

Room options

4

Junior Studio Suite

Room details

2 Extra-Large Double Beds

Sleeps 3

646 ft²

Balcony

Air Conditioning

Heating

Wi-Fi (Free)

11

Double Room

Room details

2 Single Beds

Sleeps 2

323 ft²

Balcony

Air Conditioning

Heating

Wi-Fi (Free)

18

Superior Room

Room details

2 Single Beds

Sleeps 3

323 ft²

Balcony

Air Conditioning

Heating

Wi-Fi (Free)

14

Superior Room (Familiar Use)

Room details

2 Single Beds

Sleeps 2

323 ft²

Balcony

Air Conditioning

Heating

Wi-Fi (Free)

10

Double Room (Spa)

Room details

2 Single Beds

Sleeps 2

323 ft²

Balcony

Air Conditioning

Heating

Wi-Fi (Free)

4

Junior Studio Suite, Hot Tub (With Outdoor Hot Tub)

Room details

2 Extra-Large Double Beds

Sleeps 3

646 ft²

Balcony

Air Conditioning

Heating

Wi-Fi (Free)

14

Double Room (Golf)

Room details

2 Single Beds

Sleeps 2

323 ft²

Balcony

Air Conditioning

Heating

Wi-Fi (Free)

Guest reviews of Barceló Costa Ballena Golf & Spa

8.6

Fabulous

Based on 1,363 verified reviews

Who stays here?

Business

4%

Couple

36%

Family

48%

Group

8%

Solo

0%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Barceló Costa Ballena Golf & Spa, travellers describe a tranquil setting near beach and golf with generally friendly service, alongside recurring notes about seasonal amenity limitations and some operational inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

What guests think

Across recent reviews of Barceló Costa Ballena Golf & Spa, travellers describe a tranquil setting near beach and golf with generally friendly service, alongside recurring notes about seasonal amenity limitations and some operational inconsistencies.

Cleanliness is praised across several stays. Rooms earn credit for comfortable beds and space, but multiple guests report maintenance issues such as air conditioning or fixtures needing attention. Buffets and breakfasts are commonly enjoyed, with repeated notes about special‑diet provision and variety over longer stays. Expect a calm base best for relaxed, low‑key stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities include pools, a gym and a spa, with on-site parking. Several reviews note seasonal or limited operation (pools closed or opening late, scarce entertainment/animation), and parking may be paid.

Related guest reviews

10

Carlos

31 Mar 2024

·

Stayed 2 nights

Habitaciones amplias y muy limpias, buenas vistas al campo de golf y excelente atención de todos los trabajadores del hotel. Lo único malo es que el parking que estaba completamente vacío era de pago, un detalle que no nos gustó para una cadena de hoteles del nivel de Barceló. El desayuno tipo buffet tiene gran variedad y calidad

Habitaciones amplias y muy limpias, buenas vistas al campo de golf y excelente atención de todos los trabajadores del hotel. Lo único malo es que el parking que estaba completamente vacío era de pago, un detalle que no nos gustó para una cadena de hoteles del nivel de Barceló. El desayuno tipo buffet tiene gran variedad y calidad

10

Moisés

17 Oct 2023

·

Stayed 2 nights

Camas muy cómodas, personal agradable, competente y resolutivo. Habitación espaciosa con terraza, tranquilidad (mitad de Octubre 2023). Las instalaciones geniales, puedes disfrutar de piscina, gimnasio, circuito termal (20€ x 90min). Servicios de restauración geniales.

Camas muy cómodas, personal agradable, competente y resolutivo. Habitación espaciosa con terraza, tranquilidad (mitad de Octubre 2023). Las instalaciones geniales, puedes disfrutar de piscina, gimnasio, circuito termal (20€ x 90min). Servicios de restauración geniales.

6

Eric

29 May 2024

·

Stayed 1 night

There was no live entertainment at all.

There was no live entertainment at all.

8

ROBERTO

27 Aug 2023

·

Stayed 7 nights

El hotel está bien pero el buffet que nosotros teníamos comida y cena nos resultó muy repetitivo para estar 7 días. Además íbamos con niños y la animación es muy escasa en la piscina.Yo no volvería con niños. El personal es muy agradable

El hotel está bien pero el buffet que nosotros teníamos comida y cena nos resultó muy repetitivo para estar 7 días. Además íbamos con niños y la animación es muy escasa en la piscina.Yo no volvería con niños. El personal es muy agradable

8

Torbjörn

5 Oct 2023

·

Stayed 5 nights

Fint och lugnt läge vid golfbanan. Allmänt trevlig och serviceinriktad personal. Bekväma rum och mycket bra sängar. Tyvärr små trånga uteplatser. Poolerna öppnar sent. Frukost varierad och bra. Saknade dock mörkt bröd. Logistiken fungerade bra. Hög ljudnivå i matsalen. Tyvärr ingen servering av frukost utomhus, trots att vädret var utmärkt. En av servitörerna var också petig med att vi inte efter frukost fick ta ut kaffe i annat än pappersmuggar (inte porslinskoppar) på terassen. Middagsbuffén tyckte vi också var varierad, men samma anmärkning som ovan. Trots en utomhustemperatur på mellan 20-25 grader och strålande sol fanns ingen möjlighet att äta middagen utomhus. Vi åt mest fisk och var inte helt nöja med det kött som tillagades. En prisvärd sak till middagen var hotellets drink package. Två personer 11 Euro för en flaska av husets röda, vita eller rosé vin, alternativt två glas per person av valfri dryck. Många i personalen talade tyvärr inget annat språk än engelska.

Fint och lugnt läge vid golfbanan. Allmänt trevlig och serviceinriktad personal. Bekväma rum och mycket bra sängar. Tyvärr små trånga uteplatser. Poolerna öppnar sent. Frukost varierad och bra. Saknade dock mörkt bröd. Logistiken fungerade bra. Hög ljudnivå i matsalen. Tyvärr ingen servering av frukost utomhus, trots att vädret var utmärkt. En av servitörerna var också petig med att vi inte efter frukost fick ta ut kaffe i annat än pappersmuggar (inte porslinskoppar) på terassen. Middagsbuffén tyckte vi också var varierad, men samma anmärkning som ovan. Trots en utomhustemperatur på mellan 20-25 grader och strålande sol fanns ingen möjlighet att äta middagen utomhus. Vi åt mest fisk och var inte helt nöja med det kött som tillagades. En prisvärd sak till middagen var hotellets drink package. Två personer 11 Euro för en flaska av husets röda, vita eller rosé vin, alternativt två glas per person av valfri dryck. Många i personalen talade tyvärr inget annat språk än engelska.

10

Emmanuel

2 Jun 2024

·

Stayed 2 nights

Resort like hotel in a golf community proximal to the beach. Staff was helpful, parking is ample and easy.

Resort like hotel in a golf community proximal to the beach. Staff was helpful, parking is ample and easy.

10

CHARLES

25 Apr 2024

·

Stayed 2 nights

Disappointed that pools were closed. Needs some exterior maintenance. But all in all would refer to a friend

Disappointed that pools were closed. Needs some exterior maintenance. But all in all would refer to a friend

4

Paramjot

31 Oct 2024

·

Stayed 7 nights

If the very helpful Concha had not been at this hotel then the stay would have had a minus figure for a review. Concha’s hard work and conscientiousness was limited by the people around her. The reception desk was mostly helpful but some not: 1. On enquiry about the semi-inclusive option Nadia told me it was available only to group bookings. A later enquiry directed at another clerk explained the daily rate and minimum requirement of a 7 night subscription. 2. We had repeated issues with vegetarian meals - Nadia was short and unhelpful. Daily restaurant issues - unsuitable for vegetarian All standard options were for non-veg. I had to make a request every morning. 1. Some days I had just a salad. 2. Given a plate of uncooked bland tofu. 3. plant-based burger and other plant-based items with a few veg. 4. wraps with roasted vegetables and bland tofu but no seasoning whatsoever. 5. One day reception told me that it was not possible to cater for a vegetarian. 6. One good meal - lasagne It was very much a a luck of the draw on who was at reception and who was in the kitchen. Hotel Room -AC did not work (fixed on day 2) but very ineffective. The room was warm; no option to adjust the AC controls. Suitability for families? Kids club is seasonal. nothing for young children to do. If you have a car you could find activities; without a car you could easily spend Euro100 per day on taxi alone. Restaurant opens at 7.30pm - too late for young children.

If the very helpful Concha had not been at this hotel then the stay would have had a minus figure for a review. Concha’s hard work and conscientiousness was limited by the people around her. The reception desk was mostly helpful but some not: 1. On enquiry about the semi-inclusive option Nadia told me it was available only to group bookings. A later enquiry directed at another clerk explained the daily rate and minimum requirement of a 7 night subscription. 2. We had repeated issues with vegetarian meals - Nadia was short and unhelpful. Daily restaurant issues - unsuitable for vegetarian All standard options were for non-veg. I had to make a request every morning. 1. Some days I had just a salad. 2. Given a plate of uncooked bland tofu. 3. plant-based burger and other plant-based items with a few veg. 4. wraps with roasted vegetables and bland tofu but no seasoning whatsoever. 5. One day reception told me that it was not possible to cater for a vegetarian. 6. One good meal - lasagne It was very much a a luck of the draw on who was at reception and who was in the kitchen. Hotel Room -AC did not work (fixed on day 2) but very ineffective. The room was warm; no option to adjust the AC controls. Suitability for families? Kids club is seasonal. nothing for young children to do. If you have a car you could find activities; without a car you could easily spend Euro100 per day on taxi alone. Restaurant opens at 7.30pm - too late for young children.

8

Pedro Miguel

15 Jun 2024

·

Stayed 7 nights

Hotel com ótima piscina, bom pequeno almoço com variedade e diversidade, localizado próximo da praia, acessível a pé. Próximo também de locais de interesse para alimentação, como supermercado, restaurante e café. Próximo também de área de serviço para abastecimento e lavagem da viatura.

Hotel com ótima piscina, bom pequeno almoço com variedade e diversidade, localizado próximo da praia, acessível a pé. Próximo também de locais de interesse para alimentação, como supermercado, restaurante e café. Próximo também de área de serviço para abastecimento e lavagem da viatura.

8

Mariana

19 Sept 2025

·

Stayed 2 nights

Todo bien. Solo Los restaurantes famosos del hotel solo abren en finde.

Todo bien. Solo Los restaurantes famosos del hotel solo abren en finde.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe clean rooms and reliable housekeeping. One review reported dirty restaurant cutlery.

Related guest reviews

10

Carlos

31 Mar 2024

·

Stayed 2 nights

Habitaciones amplias y muy limpias, buenas vistas al campo de golf y excelente atención de todos los trabajadores del hotel. Lo único malo es que el parking que estaba completamente vacío era de pago, un detalle que no nos gustó para una cadena de hoteles del nivel de Barceló. El desayuno tipo buffet tiene gran variedad y calidad

Habitaciones amplias y muy limpias, buenas vistas al campo de golf y excelente atención de todos los trabajadores del hotel. Lo único malo es que el parking que estaba completamente vacío era de pago, un detalle que no nos gustó para una cadena de hoteles del nivel de Barceló. El desayuno tipo buffet tiene gran variedad y calidad

10

Moisés

17 Oct 2023

·

Stayed 2 nights

Camas muy cómodas, personal agradable, competente y resolutivo. Habitación espaciosa con terraza, tranquilidad (mitad de Octubre 2023). Las instalaciones geniales, puedes disfrutar de piscina, gimnasio, circuito termal (20€ x 90min). Servicios de restauración geniales.

Camas muy cómodas, personal agradable, competente y resolutivo. Habitación espaciosa con terraza, tranquilidad (mitad de Octubre 2023). Las instalaciones geniales, puedes disfrutar de piscina, gimnasio, circuito termal (20€ x 90min). Servicios de restauración geniales.

8

Rafael

4 Feb 2022

·

Stayed 2 nights

Muy buenas instalaciones, recepcionistas muy agradables, limpieza. El único pero es que , siendo un hotel de esta categoría, el jamon del desayuno deberia ser de mejor calidad

Muy buenas instalaciones, recepcionistas muy agradables, limpieza. El único pero es que , siendo un hotel de esta categoría, el jamon del desayuno deberia ser de mejor calidad

10

Florbela

7 Nov 2025

·

Stayed 2 nights

Quarto limpo e staff simpático.

Quarto limpo e staff simpático.

10

inmaculada

9 Feb 2024

·

Stayed 1 night

Me he alojado fue ra de temporada y el descanso está asegurado. Habitación super amplia con cama muy cómoda y 3 almohadas a elegir según gusto. Se ve todo muy nuevo En definitiva, togo genial y del 10

Me he alojado fue ra de temporada y el descanso está asegurado. Habitación super amplia con cama muy cómoda y 3 almohadas a elegir según gusto. Se ve todo muy nuevo En definitiva, togo genial y del 10

10

Anders

25 Mar 2023

·

Stayed 4 nights

Rekommenderar att lägga till några hundra så ingår frukost och middag. Väldigt bra buffe. Städ varje dag så rent och snyggt.

Rekommenderar att lägga till några hundra så ingår frukost och middag. Väldigt bra buffe. Städ varje dag så rent och snyggt.

2

Fernando

25 Aug 2023

·

Stayed 4 nights

Hotel que podría ser mucho más de lo que es. Los trabajadores son súper amables y cercanos, pero El socorrista inexistente (la chica que había SI hacía su trabajo), pasaba la mayor parte del tiempo perdido y sin atender la piscina, dejaba a los niños salpicar y molestar mediante gritos y juegos a todas las personas que estaban allí para descansar y relajarse, personas haciendo top less delante de niños y no pasaba nada. Respecto a la cubertería, 1 de cada dos cubiertos sucios, repugnante. Los espectáculos de noche, cutres y en horario de 22 a 23 h, hora a la que en ESPAÑA solemos cenar; y después de eso a dormir, porque no hay nada más que puedas hacer. Llegue con buenas expectativas pero no se han cumplido en absoluto. Voy con pensión completa y ahora tengo que pagar la bebida que pida, que una botella de agua de grifo te la ponen por 3,2 €. No se le ponen normas a las personas que vienen de fuera y al final lo pagamos las personas que vamos a relajarnos con nuestra familia o pareja, ya que al final, ni nos relajamos ni disfrutamos. En resumen, no vuelvo a ir, decepción y dinero tirado a la basura, te toman por tonto y te inflan el precio de los servicios que ofrecen, en mi caso.

Hotel que podría ser mucho más de lo que es. Los trabajadores son súper amables y cercanos, pero El socorrista inexistente (la chica que había SI hacía su trabajo), pasaba la mayor parte del tiempo perdido y sin atender la piscina, dejaba a los niños salpicar y molestar mediante gritos y juegos a todas las personas que estaban allí para descansar y relajarse, personas haciendo top less delante de niños y no pasaba nada. Respecto a la cubertería, 1 de cada dos cubiertos sucios, repugnante. Los espectáculos de noche, cutres y en horario de 22 a 23 h, hora a la que en ESPAÑA solemos cenar; y después de eso a dormir, porque no hay nada más que puedas hacer. Llegue con buenas expectativas pero no se han cumplido en absoluto. Voy con pensión completa y ahora tengo que pagar la bebida que pida, que una botella de agua de grifo te la ponen por 3,2 €. No se le ponen normas a las personas que vienen de fuera y al final lo pagamos las personas que vamos a relajarnos con nuestra familia o pareja, ya que al final, ni nos relajamos ni disfrutamos. En resumen, no vuelvo a ir, decepción y dinero tirado a la basura, te toman por tonto y te inflan el precio de los servicios que ofrecen, en mi caso.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious with very comfortable beds and some terraces or golf views. Recurring maintenance issues include weak or unadjustable air conditioning and defects with lighting, hair dryers, or unstable beds/fixtures.

Related guest reviews

10

Carlos

31 Mar 2024

·

Stayed 2 nights

Habitaciones amplias y muy limpias, buenas vistas al campo de golf y excelente atención de todos los trabajadores del hotel. Lo único malo es que el parking que estaba completamente vacío era de pago, un detalle que no nos gustó para una cadena de hoteles del nivel de Barceló. El desayuno tipo buffet tiene gran variedad y calidad

Habitaciones amplias y muy limpias, buenas vistas al campo de golf y excelente atención de todos los trabajadores del hotel. Lo único malo es que el parking que estaba completamente vacío era de pago, un detalle que no nos gustó para una cadena de hoteles del nivel de Barceló. El desayuno tipo buffet tiene gran variedad y calidad

8

Laura

20 Aug 2024

·

Stayed 6 nights

Es la tercera vez que me alojo en este hotel, y en esta ocasión la experiencia no ha sido tan positiva como en las dos ocasiones anteriores. A nuestra llegada nos anunciaron que éramos los clientes VIP del día y tendríamos unas amenities en la habitación. Cuando llegamos a la habitación, había una bolsa de patatas fritas y una de almendras del minibar encima de una repisa, acompañadas de una carta de la Dirección del hotel. Esas eran las amenities por ser VIP. Habría sido mejor no hacer nada, la verdad. Al comunicarlo al responsable como feedback constructivo, tomaron nota, pero tampoco hicieron nada al respecto. La calidad del buffet ha bajado mucho. El tomate triturado era de lata a granel, la leche sin lactosa tenías que calentártela tú mismo en el microondas porque los camareros no servían nada en la mesa, y los productos sin gluten estaban todos metidos en una cesta a modo de revoltijo, abiertos y con papel de film como si fueran de uso particular. Una vergüenza para ser un Barceló de 4 estrellas. Al comentarlo al encargado del comedor, su respuesta fue: así es como se hace aquí. Y se quedó tan tranquilo. Cada vez que alguien de las habitaciones colindantes salía de su habitación, nuestras camas vibraban como si hubiera un terremoto. También lo comunicamos para que Mantenimiento revisara las puertas, pero nada se hizo al respecto. Las instalaciones están bien, y siempre fue un hotel agradable, pero claramente la dirección y gestión ha cambiado, y no está a la altura.

Es la tercera vez que me alojo en este hotel, y en esta ocasión la experiencia no ha sido tan positiva como en las dos ocasiones anteriores. A nuestra llegada nos anunciaron que éramos los clientes VIP del día y tendríamos unas amenities en la habitación. Cuando llegamos a la habitación, había una bolsa de patatas fritas y una de almendras del minibar encima de una repisa, acompañadas de una carta de la Dirección del hotel. Esas eran las amenities por ser VIP. Habría sido mejor no hacer nada, la verdad. Al comunicarlo al responsable como feedback constructivo, tomaron nota, pero tampoco hicieron nada al respecto. La calidad del buffet ha bajado mucho. El tomate triturado era de lata a granel, la leche sin lactosa tenías que calentártela tú mismo en el microondas porque los camareros no servían nada en la mesa, y los productos sin gluten estaban todos metidos en una cesta a modo de revoltijo, abiertos y con papel de film como si fueran de uso particular. Una vergüenza para ser un Barceló de 4 estrellas. Al comentarlo al encargado del comedor, su respuesta fue: así es como se hace aquí. Y se quedó tan tranquilo. Cada vez que alguien de las habitaciones colindantes salía de su habitación, nuestras camas vibraban como si hubiera un terremoto. También lo comunicamos para que Mantenimiento revisara las puertas, pero nada se hizo al respecto. Las instalaciones están bien, y siempre fue un hotel agradable, pero claramente la dirección y gestión ha cambiado, y no está a la altura.

10

Moisés

17 Oct 2023

·

Stayed 2 nights

Camas muy cómodas, personal agradable, competente y resolutivo. Habitación espaciosa con terraza, tranquilidad (mitad de Octubre 2023). Las instalaciones geniales, puedes disfrutar de piscina, gimnasio, circuito termal (20€ x 90min). Servicios de restauración geniales.

Camas muy cómodas, personal agradable, competente y resolutivo. Habitación espaciosa con terraza, tranquilidad (mitad de Octubre 2023). Las instalaciones geniales, puedes disfrutar de piscina, gimnasio, circuito termal (20€ x 90min). Servicios de restauración geniales.

6

Karl

15 Oct 2023

·

Stayed 2 nights

Das Hotel hat unsere Erwartungen leider nicht erfüllt. Im Zimmer angekommen waren diverse Mängel vorhanden (Klospülung defekt, die Beleuchtung fiel aus, Betten bewegten sich hin und her da auf Rollen, Klimaanlage könnte nicht geregelt werden, etc.). Der „Front Desk“ war mitsamt das unfreundlichste und arroganteste das wir auf unsere 10 tägigen Reise getroffen haben und hat erst mit Nachdruck auf Beschwerden reagiert. Wir geben dieses Hotel definitiv keine 4 Sterne.

Das Hotel hat unsere Erwartungen leider nicht erfüllt. Im Zimmer angekommen waren diverse Mängel vorhanden (Klospülung defekt, die Beleuchtung fiel aus, Betten bewegten sich hin und her da auf Rollen, Klimaanlage könnte nicht geregelt werden, etc.). Der „Front Desk“ war mitsamt das unfreundlichste und arroganteste das wir auf unsere 10 tägigen Reise getroffen haben und hat erst mit Nachdruck auf Beschwerden reagiert. Wir geben dieses Hotel definitiv keine 4 Sterne.

8

Torbjörn

5 Oct 2023

·

Stayed 5 nights

Fint och lugnt läge vid golfbanan. Allmänt trevlig och serviceinriktad personal. Bekväma rum och mycket bra sängar. Tyvärr små trånga uteplatser. Poolerna öppnar sent. Frukost varierad och bra. Saknade dock mörkt bröd. Logistiken fungerade bra. Hög ljudnivå i matsalen. Tyvärr ingen servering av frukost utomhus, trots att vädret var utmärkt. En av servitörerna var också petig med att vi inte efter frukost fick ta ut kaffe i annat än pappersmuggar (inte porslinskoppar) på terassen. Middagsbuffén tyckte vi också var varierad, men samma anmärkning som ovan. Trots en utomhustemperatur på mellan 20-25 grader och strålande sol fanns ingen möjlighet att äta middagen utomhus. Vi åt mest fisk och var inte helt nöja med det kött som tillagades. En prisvärd sak till middagen var hotellets drink package. Två personer 11 Euro för en flaska av husets röda, vita eller rosé vin, alternativt två glas per person av valfri dryck. Många i personalen talade tyvärr inget annat språk än engelska.

Fint och lugnt läge vid golfbanan. Allmänt trevlig och serviceinriktad personal. Bekväma rum och mycket bra sängar. Tyvärr små trånga uteplatser. Poolerna öppnar sent. Frukost varierad och bra. Saknade dock mörkt bröd. Logistiken fungerade bra. Hög ljudnivå i matsalen. Tyvärr ingen servering av frukost utomhus, trots att vädret var utmärkt. En av servitörerna var också petig med att vi inte efter frukost fick ta ut kaffe i annat än pappersmuggar (inte porslinskoppar) på terassen. Middagsbuffén tyckte vi också var varierad, men samma anmärkning som ovan. Trots en utomhustemperatur på mellan 20-25 grader och strålande sol fanns ingen möjlighet att äta middagen utomhus. Vi åt mest fisk och var inte helt nöja med det kött som tillagades. En prisvärd sak till middagen var hotellets drink package. Två personer 11 Euro för en flaska av husets röda, vita eller rosé vin, alternativt två glas per person av valfri dryck. Många i personalen talade tyvärr inget annat språk än engelska.

6

maria

21 Mar 2024

·

Stayed 1 night

Nice hotel with big room near the golf course but needs improvement as the air condition and the hair dryer did not work for example

Nice hotel with big room near the golf course but needs improvement as the air condition and the hair dryer did not work for example

10

inmaculada

9 Feb 2024

·

Stayed 1 night

Me he alojado fue ra de temporada y el descanso está asegurado. Habitación super amplia con cama muy cómoda y 3 almohadas a elegir según gusto. Se ve todo muy nuevo En definitiva, togo genial y del 10

Me he alojado fue ra de temporada y el descanso está asegurado. Habitación super amplia con cama muy cómoda y 3 almohadas a elegir según gusto. Se ve todo muy nuevo En definitiva, togo genial y del 10

4

Paramjot

31 Oct 2024

·

Stayed 7 nights

If the very helpful Concha had not been at this hotel then the stay would have had a minus figure for a review. Concha’s hard work and conscientiousness was limited by the people around her. The reception desk was mostly helpful but some not: 1. On enquiry about the semi-inclusive option Nadia told me it was available only to group bookings. A later enquiry directed at another clerk explained the daily rate and minimum requirement of a 7 night subscription. 2. We had repeated issues with vegetarian meals - Nadia was short and unhelpful. Daily restaurant issues - unsuitable for vegetarian All standard options were for non-veg. I had to make a request every morning. 1. Some days I had just a salad. 2. Given a plate of uncooked bland tofu. 3. plant-based burger and other plant-based items with a few veg. 4. wraps with roasted vegetables and bland tofu but no seasoning whatsoever. 5. One day reception told me that it was not possible to cater for a vegetarian. 6. One good meal - lasagne It was very much a a luck of the draw on who was at reception and who was in the kitchen. Hotel Room -AC did not work (fixed on day 2) but very ineffective. The room was warm; no option to adjust the AC controls. Suitability for families? Kids club is seasonal. nothing for young children to do. If you have a car you could find activities; without a car you could easily spend Euro100 per day on taxi alone. Restaurant opens at 7.30pm - too late for young children.

If the very helpful Concha had not been at this hotel then the stay would have had a minus figure for a review. Concha’s hard work and conscientiousness was limited by the people around her. The reception desk was mostly helpful but some not: 1. On enquiry about the semi-inclusive option Nadia told me it was available only to group bookings. A later enquiry directed at another clerk explained the daily rate and minimum requirement of a 7 night subscription. 2. We had repeated issues with vegetarian meals - Nadia was short and unhelpful. Daily restaurant issues - unsuitable for vegetarian All standard options were for non-veg. I had to make a request every morning. 1. Some days I had just a salad. 2. Given a plate of uncooked bland tofu. 3. plant-based burger and other plant-based items with a few veg. 4. wraps with roasted vegetables and bland tofu but no seasoning whatsoever. 5. One day reception told me that it was not possible to cater for a vegetarian. 6. One good meal - lasagne It was very much a a luck of the draw on who was at reception and who was in the kitchen. Hotel Room -AC did not work (fixed on day 2) but very ineffective. The room was warm; no option to adjust the AC controls. Suitability for families? Kids club is seasonal. nothing for young children to do. If you have a car you could find activities; without a car you could easily spend Euro100 per day on taxi alone. Restaurant opens at 7.30pm - too late for young children.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are often friendly and helpful, but reception and management responses can be inconsistent, with some reports of unhelpful or dismissive handling of issues.

Related guest reviews

10

Fabien

1 May 2024

·

Stayed 2 nights

Very Good hôtel confort and very Good service!

Very Good hôtel confort and very Good service!

8

Laura

20 Aug 2024

·

Stayed 6 nights

Es la tercera vez que me alojo en este hotel, y en esta ocasión la experiencia no ha sido tan positiva como en las dos ocasiones anteriores. A nuestra llegada nos anunciaron que éramos los clientes VIP del día y tendríamos unas amenities en la habitación. Cuando llegamos a la habitación, había una bolsa de patatas fritas y una de almendras del minibar encima de una repisa, acompañadas de una carta de la Dirección del hotel. Esas eran las amenities por ser VIP. Habría sido mejor no hacer nada, la verdad. Al comunicarlo al responsable como feedback constructivo, tomaron nota, pero tampoco hicieron nada al respecto. La calidad del buffet ha bajado mucho. El tomate triturado era de lata a granel, la leche sin lactosa tenías que calentártela tú mismo en el microondas porque los camareros no servían nada en la mesa, y los productos sin gluten estaban todos metidos en una cesta a modo de revoltijo, abiertos y con papel de film como si fueran de uso particular. Una vergüenza para ser un Barceló de 4 estrellas. Al comentarlo al encargado del comedor, su respuesta fue: así es como se hace aquí. Y se quedó tan tranquilo. Cada vez que alguien de las habitaciones colindantes salía de su habitación, nuestras camas vibraban como si hubiera un terremoto. También lo comunicamos para que Mantenimiento revisara las puertas, pero nada se hizo al respecto. Las instalaciones están bien, y siempre fue un hotel agradable, pero claramente la dirección y gestión ha cambiado, y no está a la altura.

Es la tercera vez que me alojo en este hotel, y en esta ocasión la experiencia no ha sido tan positiva como en las dos ocasiones anteriores. A nuestra llegada nos anunciaron que éramos los clientes VIP del día y tendríamos unas amenities en la habitación. Cuando llegamos a la habitación, había una bolsa de patatas fritas y una de almendras del minibar encima de una repisa, acompañadas de una carta de la Dirección del hotel. Esas eran las amenities por ser VIP. Habría sido mejor no hacer nada, la verdad. Al comunicarlo al responsable como feedback constructivo, tomaron nota, pero tampoco hicieron nada al respecto. La calidad del buffet ha bajado mucho. El tomate triturado era de lata a granel, la leche sin lactosa tenías que calentártela tú mismo en el microondas porque los camareros no servían nada en la mesa, y los productos sin gluten estaban todos metidos en una cesta a modo de revoltijo, abiertos y con papel de film como si fueran de uso particular. Una vergüenza para ser un Barceló de 4 estrellas. Al comentarlo al encargado del comedor, su respuesta fue: así es como se hace aquí. Y se quedó tan tranquilo. Cada vez que alguien de las habitaciones colindantes salía de su habitación, nuestras camas vibraban como si hubiera un terremoto. También lo comunicamos para que Mantenimiento revisara las puertas, pero nada se hizo al respecto. Las instalaciones están bien, y siempre fue un hotel agradable, pero claramente la dirección y gestión ha cambiado, y no está a la altura.

8

Rafael

4 Feb 2022

·

Stayed 2 nights

Muy buenas instalaciones, recepcionistas muy agradables, limpieza. El único pero es que , siendo un hotel de esta categoría, el jamon del desayuno deberia ser de mejor calidad

Muy buenas instalaciones, recepcionistas muy agradables, limpieza. El único pero es que , siendo un hotel de esta categoría, el jamon del desayuno deberia ser de mejor calidad

10

Florbela

7 Nov 2025

·

Stayed 2 nights

Quarto limpo e staff simpático.

Quarto limpo e staff simpático.

10

Montse Hernandez

25 Jul 2022

·

Stayed 9 nights

El personal tan educado y excepcional. Siempre con una sonrisa y una palabra agradable. Los desayunos son fabulosos, el cocinero que hace las tortillas es una maravilla! El personal de animación súper animado y genial!

El personal tan educado y excepcional. Siempre con una sonrisa y una palabra agradable. Los desayunos son fabulosos, el cocinero que hace las tortillas es una maravilla! El personal de animación súper animado y genial!

6

Karl

15 Oct 2023

·

Stayed 2 nights

Das Hotel hat unsere Erwartungen leider nicht erfüllt. Im Zimmer angekommen waren diverse Mängel vorhanden (Klospülung defekt, die Beleuchtung fiel aus, Betten bewegten sich hin und her da auf Rollen, Klimaanlage könnte nicht geregelt werden, etc.). Der „Front Desk“ war mitsamt das unfreundlichste und arroganteste das wir auf unsere 10 tägigen Reise getroffen haben und hat erst mit Nachdruck auf Beschwerden reagiert. Wir geben dieses Hotel definitiv keine 4 Sterne.

Das Hotel hat unsere Erwartungen leider nicht erfüllt. Im Zimmer angekommen waren diverse Mängel vorhanden (Klospülung defekt, die Beleuchtung fiel aus, Betten bewegten sich hin und her da auf Rollen, Klimaanlage könnte nicht geregelt werden, etc.). Der „Front Desk“ war mitsamt das unfreundlichste und arroganteste das wir auf unsere 10 tägigen Reise getroffen haben und hat erst mit Nachdruck auf Beschwerden reagiert. Wir geben dieses Hotel definitiv keine 4 Sterne.

2

Ludovic

27 Feb 2026

·

Stayed 3 nights

I understand that it was February, but the hotel was really not welcoming. The weather was nice, but there was not really any table and chairs outside apart a few in front the main area. The swimming pool was closed, what it's normal for February, but with a fence around it. It really looks terrible! At some point, it was sunny and I wanted to work outside, there was not table and chair near our bedroom where the wifi signal was good, so we had to choice that going where we can find some table and chairs outside the bar and the reception area, where the wifi signal was very inconsistant. I can see on my laptop that there was another wifi signal for the events, that one appeared to be strong and good. I asked to the reception if there was a way for them to give me the code as the general wifi was not keeping cutting and I can't sit near our bedroom where there was not table and chair outside, the person at the reception replied frankly: NO, it's not possible. I was not happy and he told me he was going to ask his manager. I came back 10 mins later, nothing, it was clear that he didn't ask... I expressed very clearly how I was disappointed not necessary about the weak wifi signal, but more about the fact that the staff at the reception was clearly ignoring us, they even didn't pretend. I was told that someone from management will get back to us, we left the following day and nobody came back to us. Extremely disappointed. Also, if you've got children, it's not a family hotel!

I understand that it was February, but the hotel was really not welcoming. The weather was nice, but there was not really any table and chairs outside apart a few in front the main area. The swimming pool was closed, what it's normal for February, but with a fence around it. It really looks terrible! At some point, it was sunny and I wanted to work outside, there was not table and chair near our bedroom where the wifi signal was good, so we had to choice that going where we can find some table and chairs outside the bar and the reception area, where the wifi signal was very inconsistant. I can see on my laptop that there was another wifi signal for the events, that one appeared to be strong and good. I asked to the reception if there was a way for them to give me the code as the general wifi was not keeping cutting and I can't sit near our bedroom where there was not table and chair outside, the person at the reception replied frankly: NO, it's not possible. I was not happy and he told me he was going to ask his manager. I came back 10 mins later, nothing, it was clear that he didn't ask... I expressed very clearly how I was disappointed not necessary about the weak wifi signal, but more about the fact that the staff at the reception was clearly ignoring us, they even didn't pretend. I was told that someone from management will get back to us, we left the following day and nobody came back to us. Extremely disappointed. Also, if you've got children, it's not a family hotel!

8

Torbjörn

5 Oct 2023

·

Stayed 5 nights

Fint och lugnt läge vid golfbanan. Allmänt trevlig och serviceinriktad personal. Bekväma rum och mycket bra sängar. Tyvärr små trånga uteplatser. Poolerna öppnar sent. Frukost varierad och bra. Saknade dock mörkt bröd. Logistiken fungerade bra. Hög ljudnivå i matsalen. Tyvärr ingen servering av frukost utomhus, trots att vädret var utmärkt. En av servitörerna var också petig med att vi inte efter frukost fick ta ut kaffe i annat än pappersmuggar (inte porslinskoppar) på terassen. Middagsbuffén tyckte vi också var varierad, men samma anmärkning som ovan. Trots en utomhustemperatur på mellan 20-25 grader och strålande sol fanns ingen möjlighet att äta middagen utomhus. Vi åt mest fisk och var inte helt nöja med det kött som tillagades. En prisvärd sak till middagen var hotellets drink package. Två personer 11 Euro för en flaska av husets röda, vita eller rosé vin, alternativt två glas per person av valfri dryck. Många i personalen talade tyvärr inget annat språk än engelska.

Fint och lugnt läge vid golfbanan. Allmänt trevlig och serviceinriktad personal. Bekväma rum och mycket bra sängar. Tyvärr små trånga uteplatser. Poolerna öppnar sent. Frukost varierad och bra. Saknade dock mörkt bröd. Logistiken fungerade bra. Hög ljudnivå i matsalen. Tyvärr ingen servering av frukost utomhus, trots att vädret var utmärkt. En av servitörerna var också petig med att vi inte efter frukost fick ta ut kaffe i annat än pappersmuggar (inte porslinskoppar) på terassen. Middagsbuffén tyckte vi också var varierad, men samma anmärkning som ovan. Trots en utomhustemperatur på mellan 20-25 grader och strålande sol fanns ingen möjlighet att äta middagen utomhus. Vi åt mest fisk och var inte helt nöja med det kött som tillagades. En prisvärd sak till middagen var hotellets drink package. Två personer 11 Euro för en flaska av husets röda, vita eller rosé vin, alternativt två glas per person av valfri dryck. Många i personalen talade tyvärr inget annat språk än engelska.

10

Emmanuel

2 Jun 2024

·

Stayed 2 nights

Resort like hotel in a golf community proximal to the beach. Staff was helpful, parking is ample and easy.

Resort like hotel in a golf community proximal to the beach. Staff was helpful, parking is ample and easy.

4

Paramjot

31 Oct 2024

·

Stayed 7 nights

If the very helpful Concha had not been at this hotel then the stay would have had a minus figure for a review. Concha’s hard work and conscientiousness was limited by the people around her. The reception desk was mostly helpful but some not: 1. On enquiry about the semi-inclusive option Nadia told me it was available only to group bookings. A later enquiry directed at another clerk explained the daily rate and minimum requirement of a 7 night subscription. 2. We had repeated issues with vegetarian meals - Nadia was short and unhelpful. Daily restaurant issues - unsuitable for vegetarian All standard options were for non-veg. I had to make a request every morning. 1. Some days I had just a salad. 2. Given a plate of uncooked bland tofu. 3. plant-based burger and other plant-based items with a few veg. 4. wraps with roasted vegetables and bland tofu but no seasoning whatsoever. 5. One day reception told me that it was not possible to cater for a vegetarian. 6. One good meal - lasagne It was very much a a luck of the draw on who was at reception and who was in the kitchen. Hotel Room -AC did not work (fixed on day 2) but very ineffective. The room was warm; no option to adjust the AC controls. Suitability for families? Kids club is seasonal. nothing for young children to do. If you have a car you could find activities; without a car you could easily spend Euro100 per day on taxi alone. Restaurant opens at 7.30pm - too late for young children.

If the very helpful Concha had not been at this hotel then the stay would have had a minus figure for a review. Concha’s hard work and conscientiousness was limited by the people around her. The reception desk was mostly helpful but some not: 1. On enquiry about the semi-inclusive option Nadia told me it was available only to group bookings. A later enquiry directed at another clerk explained the daily rate and minimum requirement of a 7 night subscription. 2. We had repeated issues with vegetarian meals - Nadia was short and unhelpful. Daily restaurant issues - unsuitable for vegetarian All standard options were for non-veg. I had to make a request every morning. 1. Some days I had just a salad. 2. Given a plate of uncooked bland tofu. 3. plant-based burger and other plant-based items with a few veg. 4. wraps with roasted vegetables and bland tofu but no seasoning whatsoever. 5. One day reception told me that it was not possible to cater for a vegetarian. 6. One good meal - lasagne It was very much a a luck of the draw on who was at reception and who was in the kitchen. Hotel Room -AC did not work (fixed on day 2) but very ineffective. The room was warm; no option to adjust the AC controls. Suitability for families? Kids club is seasonal. nothing for young children to do. If you have a car you could find activities; without a car you could easily spend Euro100 per day on taxi alone. Restaurant opens at 7.30pm - too late for young children.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Quiet setting by the golf course with the beach roughly a 10‑minute walk away, appreciated for relaxed stays.

Related guest reviews

8

Valérie

18 Sept 2024

·

Stayed 2 nights

Choix de l'hôtel hors cadix, très bonnes prestations, pas adaptées à notre séjour mais valeur sûre .

Choix de l'hôtel hors cadix, très bonnes prestations, pas adaptées à notre séjour mais valeur sûre .

8

Torbjörn

5 Oct 2023

·

Stayed 5 nights

Fint och lugnt läge vid golfbanan. Allmänt trevlig och serviceinriktad personal. Bekväma rum och mycket bra sängar. Tyvärr små trånga uteplatser. Poolerna öppnar sent. Frukost varierad och bra. Saknade dock mörkt bröd. Logistiken fungerade bra. Hög ljudnivå i matsalen. Tyvärr ingen servering av frukost utomhus, trots att vädret var utmärkt. En av servitörerna var också petig med att vi inte efter frukost fick ta ut kaffe i annat än pappersmuggar (inte porslinskoppar) på terassen. Middagsbuffén tyckte vi också var varierad, men samma anmärkning som ovan. Trots en utomhustemperatur på mellan 20-25 grader och strålande sol fanns ingen möjlighet att äta middagen utomhus. Vi åt mest fisk och var inte helt nöja med det kött som tillagades. En prisvärd sak till middagen var hotellets drink package. Två personer 11 Euro för en flaska av husets röda, vita eller rosé vin, alternativt två glas per person av valfri dryck. Många i personalen talade tyvärr inget annat språk än engelska.

Fint och lugnt läge vid golfbanan. Allmänt trevlig och serviceinriktad personal. Bekväma rum och mycket bra sängar. Tyvärr små trånga uteplatser. Poolerna öppnar sent. Frukost varierad och bra. Saknade dock mörkt bröd. Logistiken fungerade bra. Hög ljudnivå i matsalen. Tyvärr ingen servering av frukost utomhus, trots att vädret var utmärkt. En av servitörerna var också petig med att vi inte efter frukost fick ta ut kaffe i annat än pappersmuggar (inte porslinskoppar) på terassen. Middagsbuffén tyckte vi också var varierad, men samma anmärkning som ovan. Trots en utomhustemperatur på mellan 20-25 grader och strålande sol fanns ingen möjlighet att äta middagen utomhus. Vi åt mest fisk och var inte helt nöja med det kött som tillagades. En prisvärd sak till middagen var hotellets drink package. Två personer 11 Euro för en flaska av husets röda, vita eller rosé vin, alternativt två glas per person av valfri dryck. Många i personalen talade tyvärr inget annat språk än engelska.

6

maria

21 Mar 2024

·

Stayed 1 night

Nice hotel with big room near the golf course but needs improvement as the air condition and the hair dryer did not work for example

Nice hotel with big room near the golf course but needs improvement as the air condition and the hair dryer did not work for example

10

Emmanuel

2 Jun 2024

·

Stayed 2 nights

Resort like hotel in a golf community proximal to the beach. Staff was helpful, parking is ample and easy.

Resort like hotel in a golf community proximal to the beach. Staff was helpful, parking is ample and easy.

8

VANESA

10 Aug 2025

·

Stayed 6 nights

Excelente estancia para un familia. Zona tranquila, el hotel muy bien.

Excelente estancia para un familia. Zona tranquila, el hotel muy bien.

10

Pedro

20 Jul 2025

·

Stayed 3 nights

Nos gustó todo, la playa muy bien a 10 mnt andando, el hotel fabuloso y ROTA fantastica

Nos gustó todo, la playa muy bien a 10 mnt andando, el hotel fabuloso y ROTA fantastica

10

inmaculada

9 Feb 2024

·

Stayed 1 night

Me he alojado fue ra de temporada y el descanso está asegurado. Habitación super amplia con cama muy cómoda y 3 almohadas a elegir según gusto. Se ve todo muy nuevo En definitiva, togo genial y del 10

Me he alojado fue ra de temporada y el descanso está asegurado. Habitación super amplia con cama muy cómoda y 3 almohadas a elegir según gusto. Se ve todo muy nuevo En definitiva, togo genial y del 10

8

Patrick

21 Apr 2024

·

Stayed 2 nights

goed hotel vlak bij golfterrein, goed ontbijt en avondeten

goed hotel vlak bij golfterrein, goed ontbijt en avondeten

10

MARIA JOAQUINA

3 Oct 2022

·

Stayed 4 nights

Un hotel excelente, con muy buen trato, situado en una zona muy tranquila, volveremos

Un hotel excelente, con muy buen trato, situado en una zona muy tranquila, volveremos

8

Pedro Miguel

15 Jun 2024

·

Stayed 7 nights

Hotel com ótima piscina, bom pequeno almoço com variedade e diversidade, localizado próximo da praia, acessível a pé. Próximo também de locais de interesse para alimentação, como supermercado, restaurante e café. Próximo também de área de serviço para abastecimento e lavagem da viatura.

Hotel com ótima piscina, bom pequeno almoço com variedade e diversidade, localizado próximo da praia, acessível a pé. Próximo também de locais de interesse para alimentação, como supermercado, restaurante e café. Próximo também de área de serviço para abastecimento e lavagem da viatura.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and buffets are widely praised for quality, though several reviews mention limited special‑diet options, repetitive menus over longer stays, and some service or organization issues. Some venues operate only on weekends.

Related guest reviews

8

Laura

20 Aug 2024

·

Stayed 6 nights

Es la tercera vez que me alojo en este hotel, y en esta ocasión la experiencia no ha sido tan positiva como en las dos ocasiones anteriores. A nuestra llegada nos anunciaron que éramos los clientes VIP del día y tendríamos unas amenities en la habitación. Cuando llegamos a la habitación, había una bolsa de patatas fritas y una de almendras del minibar encima de una repisa, acompañadas de una carta de la Dirección del hotel. Esas eran las amenities por ser VIP. Habría sido mejor no hacer nada, la verdad. Al comunicarlo al responsable como feedback constructivo, tomaron nota, pero tampoco hicieron nada al respecto. La calidad del buffet ha bajado mucho. El tomate triturado era de lata a granel, la leche sin lactosa tenías que calentártela tú mismo en el microondas porque los camareros no servían nada en la mesa, y los productos sin gluten estaban todos metidos en una cesta a modo de revoltijo, abiertos y con papel de film como si fueran de uso particular. Una vergüenza para ser un Barceló de 4 estrellas. Al comentarlo al encargado del comedor, su respuesta fue: así es como se hace aquí. Y se quedó tan tranquilo. Cada vez que alguien de las habitaciones colindantes salía de su habitación, nuestras camas vibraban como si hubiera un terremoto. También lo comunicamos para que Mantenimiento revisara las puertas, pero nada se hizo al respecto. Las instalaciones están bien, y siempre fue un hotel agradable, pero claramente la dirección y gestión ha cambiado, y no está a la altura.

Es la tercera vez que me alojo en este hotel, y en esta ocasión la experiencia no ha sido tan positiva como en las dos ocasiones anteriores. A nuestra llegada nos anunciaron que éramos los clientes VIP del día y tendríamos unas amenities en la habitación. Cuando llegamos a la habitación, había una bolsa de patatas fritas y una de almendras del minibar encima de una repisa, acompañadas de una carta de la Dirección del hotel. Esas eran las amenities por ser VIP. Habría sido mejor no hacer nada, la verdad. Al comunicarlo al responsable como feedback constructivo, tomaron nota, pero tampoco hicieron nada al respecto. La calidad del buffet ha bajado mucho. El tomate triturado era de lata a granel, la leche sin lactosa tenías que calentártela tú mismo en el microondas porque los camareros no servían nada en la mesa, y los productos sin gluten estaban todos metidos en una cesta a modo de revoltijo, abiertos y con papel de film como si fueran de uso particular. Una vergüenza para ser un Barceló de 4 estrellas. Al comentarlo al encargado del comedor, su respuesta fue: así es como se hace aquí. Y se quedó tan tranquilo. Cada vez que alguien de las habitaciones colindantes salía de su habitación, nuestras camas vibraban como si hubiera un terremoto. También lo comunicamos para que Mantenimiento revisara las puertas, pero nada se hizo al respecto. Las instalaciones están bien, y siempre fue un hotel agradable, pero claramente la dirección y gestión ha cambiado, y no está a la altura.

10

Montse Hernandez

25 Jul 2022

·

Stayed 9 nights

El personal tan educado y excepcional. Siempre con una sonrisa y una palabra agradable. Los desayunos son fabulosos, el cocinero que hace las tortillas es una maravilla! El personal de animación súper animado y genial!

El personal tan educado y excepcional. Siempre con una sonrisa y una palabra agradable. Los desayunos son fabulosos, el cocinero que hace las tortillas es una maravilla! El personal de animación súper animado y genial!

8

ROBERTO

27 Aug 2023

·

Stayed 7 nights

El hotel está bien pero el buffet que nosotros teníamos comida y cena nos resultó muy repetitivo para estar 7 días. Además íbamos con niños y la animación es muy escasa en la piscina.Yo no volvería con niños. El personal es muy agradable

El hotel está bien pero el buffet que nosotros teníamos comida y cena nos resultó muy repetitivo para estar 7 días. Además íbamos con niños y la animación es muy escasa en la piscina.Yo no volvería con niños. El personal es muy agradable

8

Irina

4 Sept 2024

·

Stayed 5 nights

Hotel bueno, cómodo entorno agradable, comida excelente

Hotel bueno, cómodo entorno agradable, comida excelente

10

Anders

25 Mar 2023

·

Stayed 4 nights

Rekommenderar att lägga till några hundra så ingår frukost och middag. Väldigt bra buffe. Städ varje dag så rent och snyggt.

Rekommenderar att lägga till några hundra så ingår frukost och middag. Väldigt bra buffe. Städ varje dag så rent och snyggt.

8

Patrick

21 Apr 2024

·

Stayed 2 nights

goed hotel vlak bij golfterrein, goed ontbijt en avondeten

goed hotel vlak bij golfterrein, goed ontbijt en avondeten

4

Paramjot

31 Oct 2024

·

Stayed 7 nights

If the very helpful Concha had not been at this hotel then the stay would have had a minus figure for a review. Concha’s hard work and conscientiousness was limited by the people around her. The reception desk was mostly helpful but some not: 1. On enquiry about the semi-inclusive option Nadia told me it was available only to group bookings. A later enquiry directed at another clerk explained the daily rate and minimum requirement of a 7 night subscription. 2. We had repeated issues with vegetarian meals - Nadia was short and unhelpful. Daily restaurant issues - unsuitable for vegetarian All standard options were for non-veg. I had to make a request every morning. 1. Some days I had just a salad. 2. Given a plate of uncooked bland tofu. 3. plant-based burger and other plant-based items with a few veg. 4. wraps with roasted vegetables and bland tofu but no seasoning whatsoever. 5. One day reception told me that it was not possible to cater for a vegetarian. 6. One good meal - lasagne It was very much a a luck of the draw on who was at reception and who was in the kitchen. Hotel Room -AC did not work (fixed on day 2) but very ineffective. The room was warm; no option to adjust the AC controls. Suitability for families? Kids club is seasonal. nothing for young children to do. If you have a car you could find activities; without a car you could easily spend Euro100 per day on taxi alone. Restaurant opens at 7.30pm - too late for young children.

If the very helpful Concha had not been at this hotel then the stay would have had a minus figure for a review. Concha’s hard work and conscientiousness was limited by the people around her. The reception desk was mostly helpful but some not: 1. On enquiry about the semi-inclusive option Nadia told me it was available only to group bookings. A later enquiry directed at another clerk explained the daily rate and minimum requirement of a 7 night subscription. 2. We had repeated issues with vegetarian meals - Nadia was short and unhelpful. Daily restaurant issues - unsuitable for vegetarian All standard options were for non-veg. I had to make a request every morning. 1. Some days I had just a salad. 2. Given a plate of uncooked bland tofu. 3. plant-based burger and other plant-based items with a few veg. 4. wraps with roasted vegetables and bland tofu but no seasoning whatsoever. 5. One day reception told me that it was not possible to cater for a vegetarian. 6. One good meal - lasagne It was very much a a luck of the draw on who was at reception and who was in the kitchen. Hotel Room -AC did not work (fixed on day 2) but very ineffective. The room was warm; no option to adjust the AC controls. Suitability for families? Kids club is seasonal. nothing for young children to do. If you have a car you could find activities; without a car you could easily spend Euro100 per day on taxi alone. Restaurant opens at 7.30pm - too late for young children.

10

Susanne

19 May 2023

·

Stayed 1 night

We stayed one night half board and we really enjoyed it. Asian buffet for dinner was excellent. Bed was comfy and it was quiet. Just what we wanted. Will be back for sure.

We stayed one night half board and we really enjoyed it. Asian buffet for dinner was excellent. Bed was comfy and it was quiet. Just what we wanted. Will be back for sure.

8

Pedro Miguel

15 Jun 2024

·

Stayed 7 nights

Hotel com ótima piscina, bom pequeno almoço com variedade e diversidade, localizado próximo da praia, acessível a pé. Próximo também de locais de interesse para alimentação, como supermercado, restaurante e café. Próximo também de área de serviço para abastecimento e lavagem da viatura.

Hotel com ótima piscina, bom pequeno almoço com variedade e diversidade, localizado próximo da praia, acessível a pé. Próximo também de locais de interesse para alimentação, como supermercado, restaurante e café. Próximo também de área de serviço para abastecimento e lavagem da viatura.

8

Mariana

19 Sept 2025

·

Stayed 2 nights

Todo bien. Solo Los restaurantes famosos del hotel solo abren en finde.

Todo bien. Solo Los restaurantes famosos del hotel solo abren en finde.

Was this helpful?

AI-generated summary based on recent guest reviews

10

Jevon

9 Mar 2026

·

Stayed 3 nights

The breakfast was amazing! The whole trip was excellent. We had issues with our lights but they always sent someone quickly to address it!

The breakfast was amazing! The whole trip was excellent. We had issues with our lights but they always sent someone quickly to address it!

2

Ludovic

27 Feb 2026

·

Stayed 3 nights

I understand that it was February, but the hotel was really not welcoming. The weather was nice, but there was not really any table and chairs outside apart a few in front the main area. The swimming pool was closed, what it's normal for February, but with a fence around it. It really looks terrible! At some point, it was sunny and I wanted to work outside, there was not table and chair near our bedroom where the wifi signal was good, so we had to choice that going where we can find some table and chairs outside the bar and the reception area, where the wifi signal was very inconsistant. I can see on my laptop that there was another wifi signal for the events, that one appeared to be strong and good. I asked to the reception if there was a way for them to give me the code as the general wifi was not keeping cutting and I can't sit near our bedroom where there was not table and chair outside, the person at the reception replied frankly: NO, it's not possible. I was not happy and he told me he was going to ask his manager. I came back 10 mins later, nothing, it was clear that he didn't ask... I expressed very clearly how I was disappointed not necessary about the weak wifi signal, but more about the fact that the staff at the reception was clearly ignoring us, they even didn't pretend. I was told that someone from management will get back to us, we left the following day and nobody came back to us. Extremely disappointed. Also, if you've got children, it's not a family hotel!

I understand that it was February, but the hotel was really not welcoming. The weather was nice, but there was not really any table and chairs outside apart a few in front the main area. The swimming pool was closed, what it's normal for February, but with a fence around it. It really looks terrible! At some point, it was sunny and I wanted to work outside, there was not table and chair near our bedroom where the wifi signal was good, so we had to choice that going where we can find some table and chairs outside the bar and the reception area, where the wifi signal was very inconsistant. I can see on my laptop that there was another wifi signal for the events, that one appeared to be strong and good. I asked to the reception if there was a way for them to give me the code as the general wifi was not keeping cutting and I can't sit near our bedroom where there was not table and chair outside, the person at the reception replied frankly: NO, it's not possible. I was not happy and he told me he was going to ask his manager. I came back 10 mins later, nothing, it was clear that he didn't ask... I expressed very clearly how I was disappointed not necessary about the weak wifi signal, but more about the fact that the staff at the reception was clearly ignoring us, they even didn't pretend. I was told that someone from management will get back to us, we left the following day and nobody came back to us. Extremely disappointed. Also, if you've got children, it's not a family hotel!

4

Paramjot

31 Oct 2024

·

Stayed 7 nights

If the very helpful Concha had not been at this hotel then the stay would have had a minus figure for a review. Concha’s hard work and conscientiousness was limited by the people around her. The reception desk was mostly helpful but some not: 1. On enquiry about the semi-inclusive option Nadia told me it was available only to group bookings. A later enquiry directed at another clerk explained the daily rate and minimum requirement of a 7 night subscription. 2. We had repeated issues with vegetarian meals - Nadia was short and unhelpful. Daily restaurant issues - unsuitable for vegetarian All standard options were for non-veg. I had to make a request every morning. 1. Some days I had just a salad. 2. Given a plate of uncooked bland tofu. 3. plant-based burger and other plant-based items with a few veg. 4. wraps with roasted vegetables and bland tofu but no seasoning whatsoever. 5. One day reception told me that it was not possible to cater for a vegetarian. 6. One good meal - lasagne It was very much a a luck of the draw on who was at reception and who was in the kitchen. Hotel Room -AC did not work (fixed on day 2) but very ineffective. The room was warm; no option to adjust the AC controls. Suitability for families? Kids club is seasonal. nothing for young children to do. If you have a car you could find activities; without a car you could easily spend Euro100 per day on taxi alone. Restaurant opens at 7.30pm - too late for young children.

If the very helpful Concha had not been at this hotel then the stay would have had a minus figure for a review. Concha’s hard work and conscientiousness was limited by the people around her. The reception desk was mostly helpful but some not: 1. On enquiry about the semi-inclusive option Nadia told me it was available only to group bookings. A later enquiry directed at another clerk explained the daily rate and minimum requirement of a 7 night subscription. 2. We had repeated issues with vegetarian meals - Nadia was short and unhelpful. Daily restaurant issues - unsuitable for vegetarian All standard options were for non-veg. I had to make a request every morning. 1. Some days I had just a salad. 2. Given a plate of uncooked bland tofu. 3. plant-based burger and other plant-based items with a few veg. 4. wraps with roasted vegetables and bland tofu but no seasoning whatsoever. 5. One day reception told me that it was not possible to cater for a vegetarian. 6. One good meal - lasagne It was very much a a luck of the draw on who was at reception and who was in the kitchen. Hotel Room -AC did not work (fixed on day 2) but very ineffective. The room was warm; no option to adjust the AC controls. Suitability for families? Kids club is seasonal. nothing for young children to do. If you have a car you could find activities; without a car you could easily spend Euro100 per day on taxi alone. Restaurant opens at 7.30pm - too late for young children.

10

Emmanuel

2 Jun 2024

·

Stayed 2 nights

Resort like hotel in a golf community proximal to the beach. Staff was helpful, parking is ample and easy.

Resort like hotel in a golf community proximal to the beach. Staff was helpful, parking is ample and easy.

6

Eric

29 May 2024

·

Stayed 1 night

There was no live entertainment at all.

There was no live entertainment at all.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Barceló Costa Ballena Golf & Spa

Is parking available at the hotel?

Yes, parking is available on-site, but it is limited. There is a fee of EUR 18 per day for covered self-parking.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 15 per person.

Does the hotel allow pets?

Pets are not allowed at the hotel. However, service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer by contacting the hotel prior to arrival.

What accessibility features does the hotel offer?

The hotel features limited wheelchair accessibility, including elevators and step-free entrances. However, specific details about accessible rooms and facilities should be confirmed with the hotel prior to arrival.

Where is the hotel located in relation to nearby attractions?

The hotel is located in Rota, just 0.5 km from Costa Ballena Ocean Golf Club and 1.9 km from Ballena Beach. It is a short drive to several other attractions, including Corrales of Rota and Luna Castle. Public transport options are available nearby.

Does the hotel have a swimming pool?

Yes, the hotel features 3 outdoor swimming pools, including a seasonal outdoor pool. The pools are open from May to October.

Have a question?

Instant AI responses are based on hotel information

Prices for upcoming dates

September 2026

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The Junior Suite room type is accessible by 1 flight of stairs. The Junior Suite With Hydromassage Bathtub room type is accessible by 1 flight of stairs.

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from May to October.
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fee for buffet breakfast: approximately EUR 15 per person
Covered self parking fee: EUR 18 per day
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.