Days Inn by Wyndham Amherst OH - Near Cleveland Cedar Point & Lake Erie

If I could give this no stars I would. We booked the room while we were at a concert and was unable to get there until 230 in the morning due to the concert and the traffic. When we got there the front desk clerk stated that she was just about to cancel our non refundable room and give it to someone else since it was the last room she had. We finally got in our room and it was disgusting. No toilet paper, hair in our beds, dirty towel hanging on the back of the door, mold and mildew in the air conditioner, no comforters and no phone to call front desk to complain. The pillows were mini flat pillows. Breakfast was a joke. The juice machine was out of order, had a gallon and a half of milk with rings around the top, the cereal was stale and the jelly for the toast was spoiled and the apples were bruised and bad. That was the extent of their breakfast. For 80 to 100 a night you would think they would do a better job at cleaning and make some sort of an effort for breakfast. I was very disappointed and extremely upset. Also the room next to us played loud music ALL night and kept banging on the walls. No compensation what so ever. The front desk lady said I should have called down. I advised her there was no phone in the room and she said I could have came to the front desk to let her know. Yes but it was 3 in the morning I would have had to walk out of my building and we were extremely exhausted after driving 5hrs for the concert and another he for the room afterwards. Ugh

Arrived early going to a wedding the staff was helpful gave us a early check in the building was run down the TV did not work. Needs improvements

It’s perfect

Staff was polite and courteous. It's a hotel to get some rest. If that's what you need.It's a fine place no frills

The actual room was very bland and not as pictured in the internet ad. Amenities, there were none. I reported a drug issue at the desk and was told there are no drug issues at this hotel. I requested a refund for signing out early because of the drug issue. I was told no refunds and there would be penalties for early departure. Will never stay at Days inn and will never recommend.