Oaks Cypress Lakes Resort

Great location amd service was great.

Cypress Lakes resort is brilliantly located. The room we were in was just a little dated and tired (especially the bathroom) but still fine and comfortable. Having two single beds put together for the bed was also just a little unexpected. But the one thing which brought the rating down to 4 rather than 5 was that when we put the airconditioner on we started sneezing. On checking the filter within the unit is was completely opaque with dust - so it hadn't been cleaned in a LONG time - potentially years. We mentioned this to front desk who said they were in the process of getting them cleaned - but for it to have been left this long between cleans was really not acceptable - it's an immediate health problem once the filter is left uncleaned for this long. So, overall really good, but this was a significant dropped ball on cleanliness.

Architecturally beautiful place. And love the natural surroundings. But it is unacceptable that what is advertised as a premium wellness retreat, does not have a sauna or steam room. Super disappointing.

Nice spacious room & lovely view from the balcony.

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