Hotel Akazienhof

sehr netter Empfang um das Wohl der Gäste sehr bemüht

Very nice hotel with friendly people.

Sehr freundlicher Gastgeber

The hotel and reception was great. But this is the second time i have booked a hotel thru you that say there is a shuttle service to the airport and there was none. They offered to book me a cab. The cab cost me more then the hotel room. Totally bot hapoy about this

The service at the hotel at check in was wonderful and the lovely lady who was there went above and beyond to make sure that I was settled nicely. If everything had been as promised, I would have given this hotel 5 stars. But I specifically booked this hotel because their listing on Hotel.com indicated that there was airport transfers to Dusseldorf Airport. Even though I requested specific information on the airport transfers, they did not indicate that it didn't exist until I got there. There was also no service in the area for UBER, so I paid for a taxi for a longer distance than would have been necessary if I had just selected different hotel closer to the airport. I also was under the impression that the hotel had a restaurant for dinner - that was not the case. Overall a nice hotel if you don't expect a ride to the airport.