奧本伍斯特溫德姆拉昆塔飯店

The place was under construction and the hallways, stairs and lobby were a mess. Elevator was broken. Wonder why I am paying full price for this with Hotels.com???

Staff was very nice. Nice complimentary breakfast. Easy to check in and out. My floor was under constuction and the halls were completely torn up like a construction site. Elevator felt unsafe and smelled bad.

Elevator was broken, found a cockroach in my room.

Fire alarms all night ceiling crumbling

The property is under construction and nowhere online that is maintained by the hotel does it say that. The noise was ok for the contruction, but its on every floor. The halls and elevator smelled so badly of paint thinner one day that I had to cover my mouth to breath. Staff was friendly, the room was okay and the price was right though.

The property is old, and letting people stay while they are renovating. I was roomed on the third floor with strong smell of dilapidation, chemicals, dust with cardboard as flooring in the common area outside my door that was a hazard for fall and respiratory illness. I went down to the lobby to let the staff know my concern, but was told “I only stay in the lobby area. I don’t go to the rooms so I am not sure what the conditions of theses rooms are. I travelled a lot and have been in so many hotels in different countries but have never seen any unkempt hotel like this. I am sorry. I don’t normally do reviews, but I have to because this is the worst of the worst experience

I didn’t like the fact the fire alarm went off twice in two different days while I was sleeping. Everyone had to go out for about 20 minutes

The hotel is undergoing renovations on the 2nd floor. My room was on the 3rd floor. The elevator is terribly slow. When I showered in the morning, there was no body soap, so I had to use shampoo - which is OK, but c'mon, refill those dispensers. The hotel is in a very noisy area, right off the Interstate. Even with my window closed, the traffic was loud. I was able to use the traffic noise to help me get to sleep - like a meditative noise, but there was another guy at the front desk asking for a refund. I don't know for sure, but I suspect he had found the highway noise to be too much, and I don't blame him. That said, the price was right, and the bed was comfortable enough. I stayed only one night, and would never stay in a hotel like this - so close to the highway - for more than just one night.

If I had known the hotel was being renovated, I would have chosen another hotel for that price. There was no mention of it until we arrived. The fact that the fire alarms went off four times while we were there, each time while we were sleeping. Then after a busy day we were settling in to unhide and relax with a bit of television, and the power went out for a few second, but it took almost 30 minutes to get something on the TV, not good. Breakfast compared to other hotels left a lot to be desired. I am diabetic an my choice was hard boiled eggs that could have been used as stress balls. I don't eat bread, bagels, waffles, cereals, or anything there. Over all I'd say I had a not so good time. I won't be staying there again, and I won't be recommending it to anyone.

This was super disappointing for the price. I paid for two nights and ended up only staying for one. I tried to get a refund, but they said no. The floors are gross. The bed is uncomfortable. The hair dryer didn’t work. Half of the outlets didn’t work. There was some alarm going off at 2am for about 30 minutes. The elevator was out of order.

The room looked unkept. Bathroom was dirty and rusty. The floor carpet looked so dirty. The staff were nice thought. It's just the room that was dirty. There was someone's hair on the bathroom walls meaning the bathroom was not cleaned before I probably got there.

The rooms were filthy and there were roaches in the room and refrigerator in my foob

Had to switch rooms. First one was dirty with hair on the floor, an ugly cracked tub when it was supposed to be a renovated room. Also a blood stain the mattress pad cover. Next room slightly better, hall carpets nasty dirty. Also for some reason my room, floor , chair , bed etc. had a vibration happening the whole time i was there. So noticeable that my stomach felt queasy. Run a mile from this place. Awful. Pictures are of the hall carpet and my view from my window. If they cared at all about esthetics those would have been carted of somewhere not left out as an eyesore.

The hallway and room had a bad smell and the room felt unclean. The carpet felt a bit sticky.

Hotel was dirty, room was dirty, air from AC was stale, TV had to be unplugged to be turned off, mini fridge didnt work. Worst la Quinta experience ever and I have stayed in several from several different states. Had a hole in the wall in the bathroom. Yes they were doing construction but cleanliness should not be affected.

I was given a room with a door that did not lock. It pushed open without the key card, and instead of s strike plate for the lock, there was a roughly carved out notch in the door jamb. The desk attendant switched my room, but I've never seen a dirtier more rundown hotel, and I've stayed in some seedy ones before. The carpets in the hall were filthy, writing on walls and peeling wallpaper, peeling ceiling stucco, and an overall damp musty smell. My view was a pile of discarded mattresses. The comforter had a cigarette burn in it. The shower never got hot, and there was no hair dryer. The breakfast, at 7am, was a pile of still-frozen pastries.

Likely the worst hotel I’ve ever stayed in. Had it not been midnight when we checked in, I’d have left. We were passing through on a road trip. Carpets were sticky/filthy and I killed a roach on the wall. Hunkered down for 5 hours and then got back on the road. If I could give zero stars, I would.

The room was run-down, the carpet was dirty, the curtains were torn, the refrigerator was full of ice, and the bathroom was a bit dirty. It needs attention. The service and staff were good.

If the room its self isnt bad enough with stains on the floor, a ceiling fixture with hanging wires and missing the fixture. The roaches were horrendous. The cabinet that housed the fridge and microwave was so infested that the workers didnt even bother to clean around it. Dead roaches visible, live ones crawling on the wall! My family promptly walked back to the main desk where the worker was very prepared with a name and address already written down for me to then go drop more money on a new hotel for a 3 night stay at 2 in the morning! How could he even let me get charged fully knowing i would be high tailing it back out? Now im waiting on a refund for the waste of time! Such a disgrace even talking up their "wonderful breakfast" knowing they are infested with bugs! Absolute horrible start to my trip!

The beds were clean everything else was dirty. My bathtub was dirty and clogged. The rugs were dirty and does

Large blood like stain on carpet. Tv doesn’t work. Walls marked up

I found La Quinta to be a dated facility. It was reasonably clean and the staff was friendly. There is an Outback Steakhouse connected to the parking lot which was convenient. I found that noise from the highway was loud and persistent throughout the night. I recommend that La Quinta consider purchasing noise machines for the rooms to help drown out the sounds of the highway. Overall, I was satisfied with the affordability and location of the facility, but I feel the property is due for a renovation.

Room was large and very comfortable. Bed was very comfortable. The bathroom was very tiny and unimpressive.

For the cost it was okay. Nothing fancy. Out toom had a rank odor and the floor plan was odd. The entrance to room goes through bathroom. Odd.

The hotel was under renovation, decor was dated, carpet was not cleaned and felt grimy. Might consider in the future when all the rooms are fully renovated.

Room was recently updated, comfortable beds, continental breakfast. Appreciated the soft towels and complimentary dove gel soap, conditioner, and shampoo in the shower.

The hotel is undergoing renovations on the 2nd floor. My room was on the 3rd floor. The elevator is terribly slow. When I showered in the morning, there was no body soap, so I had to use shampoo - which is OK, but c'mon, refill those dispensers. The hotel is in a very noisy area, right off the Interstate. Even with my window closed, the traffic was loud. I was able to use the traffic noise to help me get to sleep - like a meditative noise, but there was another guy at the front desk asking for a refund. I don't know for sure, but I suspect he had found the highway noise to be too much, and I don't blame him. That said, the price was right, and the bed was comfortable enough. I stayed only one night, and would never stay in a hotel like this - so close to the highway - for more than just one night.

No closet. No chair in the room

I’m sure this hotel will be nice eventually, as it is under renovations, but until then it is not the best. The room we stayed in was renovated, but the paint smell was very strong and gave us soar throats. I would definitely check with them to see where they are in the process.

This hotel was good! It was such an easy check in and the front desk staff was super friendly and welcoming. They are currently renovating the hotel but even with that there’s no mess. The renovated rooms are extremely nice and very modern. The breakfast was small but still a good morning meal! The bed was comfortable and you could tell it was fairly new which was a huge bonus! Overall it was a great stay

Worst customer service to ever exist. Don’t place your tenants or family members here under any circumstances. The GM herself was the only decent one but the staff most specifically the staff ln the morning of 2/6/23 were disgusting and should not have jobs in this industry as they don’t know what they’re doing. Highly unprofessional. Felt like I was talking to a child. Thankfully there are other great hotels nearby like comfort inn with tremendous customer service and I relocated all six rooms of my tenants to that property.

Staff was very friendly and knowledgeable

Nothing unique about the property. Zach, the man at the desk during check in, told me I needed to pay the $25 pet fee for my service dog. I stated he could call his supervisor that I was not paying a “pet fee” for my service dog and that it is illegal for them to charge fees for service animals. I did show him the Federal registration information on my phone upon check in. Then I was informed that I needed to provide a credit card for “incidentals” even though I booked on Expedia and the card should have been on file. I also informed him that I didn’t have to do so when I checked in for my previous stay which was only a few days prior to this one. I did a room inspection prior to bringing my belongings in and found it dirty and with damages. I took pictures and immediately went to the front desk. I was not offered another room or anything like a discount. I was only informed that he would make note of the problems and that he was unsure who had cleaned the room. The service from this man was very undesirable. I will probably think twice about staying here again.

Staff is so nice

The staff was extremely friendly and helpful. They gave us late checkout to help my teenage dancer a little extra sleep after a dance competition. They were some of the most comfy beds I've ever slept in and the free breakfast in the morning was delicious! We have food allergies and they were extremely helpful!

Staff was very helpful and always pleasant and greeted us

The room was dirty, the bathroom vent was falling off the ceiling, they also over charged me. They charged me the hotel stay then $100 then after we left they charged me another $150 I was charged $254.00 dollars for a stay the was supposed to be $154.00 Then they charged me an additional $150 I’m not even sure why I’m getting all these charges. I have photos of the room from the moment we walked in to the moment we walked out. We left it clean.

The hotel is under renovation, so the hotel room we used is clean but everything outside the room is dusty and dirty. On the day of check-in, I was told that there would be $100 deposit for incidentals and the money would be returned to my account at check-out. I checked in on August 17th and checked out on the early morning of August 18th. The front desk person assured me at the time of my checking out that the $100 deposit will be returned to my credit card account. However, today is already August 23rd, and the $100 charge is still in my credit card account. I stayed at a different La Quinta Inn just two months ago for a week. Like all other hotels, there was also a deposit then, but it was only a hold and was released upon check-out. No money was ever charged to my card. I do not understand why this particular La Quinta Inn at Auburn, Massachusetts actually charged $100 to my card. I called the hotel this morning and was told to wait for one or two more days for the money to show up in my credit card account. I hope this issue will be resolved then.

The front desk staff were very friendly, the breakfast offered above average and the rooms were clean and smelled fresh. My complaint is just the hallways, elevator and facilities in general are in need of updating and cleaning. Some of the guests in room next door were loud and disturbed my sleep but that’s not really the hotels fault.

It was horrible. The front desk staff was disrespectful. I told them that our room smelt like cigarettes AFTER I signed a release saying there’s no smoking in the room. They disregarded me and didn’t look at me the entire time. They just stared at their computer and didn’t give me the time of day. It was incredibly overpriced and I would’ve rather slept in my car than pay what I did for that room. Horrible.

The dog walk area was large with trees AND with convenient bag-disposals bins (bag holder was empty of bags, though). Very walkable to good restaurant next door. Hotel itself needs a deep-clean -- carpets in rooms, drapes, and even coffee pot in lobby.

Easy access and parking. Next door to Outback. Friendly staff.

I found La Quinta to be a dated facility. It was reasonably clean and the staff was friendly. There is an Outback Steakhouse connected to the parking lot which was convenient. I found that noise from the highway was loud and persistent throughout the night. I recommend that La Quinta consider purchasing noise machines for the rooms to help drown out the sounds of the highway. Overall, I was satisfied with the affordability and location of the facility, but I feel the property is due for a renovation.

good location for us, we attend a wedding in the town of Princeton. But the room's carpet was dirty. Noise, (our room 111) the room across from ours had children crying and making noise, it was about 11 pm. A man came around 6:30 in the am and bang the door of that room like an alarm. The housekeeping cart is left outside by room 111. laundry room open. Not a good site to see, it should have the door close and the cart store at a different place.

You can tell the hotel is on the older side but it's also evident that work has been made to upgrade it. The breakfast was superb. Way beyond what I was expecting for the kind of hotel it is, with eggs, bacon, sausage etc. After a long day on the road, it was also extremely convenient to be able to select an easy and quick frozen dinner from their little on-site store. The hotel was quiet and warm enough, and the staff very friendly and helpful. Some other guests were adamant about leaving because the hotel housed people who are new to the country. I commend the hotel for taking these newcomers in. I encountered not one issue with anyone, aside from the guest who demanded his money back upon learning of the newcomers staying there.

Closed to wedding location, excellent service

The location wasn't great as far as the surrounding businesses go but was convenient to the I95; could certainly use a refresh.

The hotel is undergoing renovations on the 2nd floor. My room was on the 3rd floor. The elevator is terribly slow. When I showered in the morning, there was no body soap, so I had to use shampoo - which is OK, but c'mon, refill those dispensers. The hotel is in a very noisy area, right off the Interstate. Even with my window closed, the traffic was loud. I was able to use the traffic noise to help me get to sleep - like a meditative noise, but there was another guy at the front desk asking for a refund. I don't know for sure, but I suspect he had found the highway noise to be too much, and I don't blame him. That said, the price was right, and the bed was comfortable enough. I stayed only one night, and would never stay in a hotel like this - so close to the highway - for more than just one night.

The front desk staff were very friendly, the breakfast offered above average and the rooms were clean and smelled fresh. My complaint is just the hallways, elevator and facilities in general are in need of updating and cleaning. Some of the guests in room next door were loud and disturbed my sleep but that’s not really the hotels fault.

This is an older property, and the room is dusty from the heat/AC. The outside has some litter, plus an abandoned car in the parking area.

A no-frills hotel, with construction on 3-rd floor where my room was. There were no glasses in the room, not even a plastic one ! There was an Outback restaurant just next door, so that’s somewhat a positive. The breakfast was included, but it was very basic. Overall OK for what it was ( just an overnight stay, to break a long drive)

Nice hotel for the 1 night stay, nice breakfast included!

You can tell the hotel is on the older side but it's also evident that work has been made to upgrade it. The breakfast was superb. Way beyond what I was expecting for the kind of hotel it is, with eggs, bacon, sausage etc. After a long day on the road, it was also extremely convenient to be able to select an easy and quick frozen dinner from their little on-site store. The hotel was quiet and warm enough, and the staff very friendly and helpful. Some other guests were adamant about leaving because the hotel housed people who are new to the country. I commend the hotel for taking these newcomers in. I encountered not one issue with anyone, aside from the guest who demanded his money back upon learning of the newcomers staying there.

Room was recently updated, comfortable beds, continental breakfast. Appreciated the soft towels and complimentary dove gel soap, conditioner, and shampoo in the shower.

The front desk staff were very friendly, the breakfast offered above average and the rooms were clean and smelled fresh. My complaint is just the hallways, elevator and facilities in general are in need of updating and cleaning. Some of the guests in room next door were loud and disturbed my sleep but that’s not really the hotels fault.

The hotel needs an upgrade. It is obviously on the older side so some renovations are needed. We had an issue with the drainage in the bathroom sink and shower that had to be reported. The staff fixed the issue temporarily. The breakfast was lacking from what I am used to from La Quinta.

If I had known the hotel was being renovated, I would have chosen another hotel for that price. There was no mention of it until we arrived. The fact that the fire alarms went off four times while we were there, each time while we were sleeping. Then after a busy day we were settling in to unhide and relax with a bit of television, and the power went out for a few second, but it took almost 30 minutes to get something on the TV, not good. Breakfast compared to other hotels left a lot to be desired. I am diabetic an my choice was hard boiled eggs that could have been used as stress balls. I don't eat bread, bagels, waffles, cereals, or anything there. Over all I'd say I had a not so good time. I won't be staying there again, and I won't be recommending it to anyone.

Really run down place. I guess it’s in mid renovation but still what’s there is very dirty. Nice guy at the front desk. No breakfast.

This hotel was good! It was such an easy check in and the front desk staff was super friendly and welcoming. They are currently renovating the hotel but even with that there’s no mess. The renovated rooms are extremely nice and very modern. The breakfast was small but still a good morning meal! The bed was comfortable and you could tell it was fairly new which was a huge bonus! Overall it was a great stay

room was clean and comfortable. price reasonable enjoyed breakast