La Costa Hotel Golf & Beach Resort

My wedding band that I have now had for 15 years was unequivocally stolen from my room. I always take my ring off at night and place on my bedside table. The safe was not working in the room. I unfortunately forgot to put on my ring as we headed down to breakfast and then ultimately afterwards decided to walk over to the beach and swim. I remember feeling uncomfortable that I did not have my ring on but nevertheless have an expectation that it not be taken either from this “4 star resort”. Later on that afternoon when we got back to the room housekeeping had been there and my ring was no longer where I left it. I searched the room to no avail. The hotel said that they would check the cameras from outside of the room but that obviously this would not reveal the culprit as there are no cameras in the room. I received an email from them a day or two later after calling multiple times that had the subject line Lost Ring. My ring was not lost within my room. Clearly for 15 years I kept up with the ring that means so much to me. In retrospect I should have gone back to my room. The hotel in their email showed that at 12:26pm the housekeepers were in the room. I am furious at myself for not going back to my room after breakfast. Unfortunately you cannot go back in time because if I did I would not have booked at this second rate hotel to begin with. If you decide to stay at this hotel make sure you place anything of value in a functional safe. Good luck.

Great place

Amazing huge pool - great for kids. Some kids club activities at night to get a beak. Pals is a nice town with good restaurants and nice beach. Hotel has nice breakfast and is generally helpful. I did not play golf but it looked nice and pretty casual.

Good hotel and amenities but looks dated.. not too convenient to shop or dine outside.. pricey for what you get.. good service and food in buffet/bar.

The hotel was nice and the staff were helpful. We booked this for a few days in October half term and checked the website and Expedia information. It did not mention that not only was there only one place to eat in the hotel, the majority of the immediate area was “closed” and out of season. As this was a short trip, we were specifically looking for somewhere where we didn’t have to travel far. This was not made clear on the website prior to booking and we were therefore a bit surprised and disappointed