Quality Inn Gonzales

THE POOL WAS GREEN. HALF EATEN DONUT BEGINS THE DOOR TO ROOM. I DID NOT HAVE DONUTS. TV WENT OFF AT 8PM AND NEVER CAME BACK ON. CHECK OUT ABOUT 10:30AM AND STILL NO TV. TOILET RAN TO THE POINT OF SHUTTING OF THE WATER.

I absolutely love the staff at this hotel! I wish everyone remembered that when they are looking for cheaper options they are NOT going to get the same accommodations as the Ritz Carlton. This hotel is conveniently located, easy to find, has great parking, and is pet friendly. The owner is SO responsive and friendly and really wants his clients to have the best experience possible. His willingness to make sure my needs are met, makes me feel like a valued customer and I know I will have a safe and comfortable place to sleep for the night. A comfortable place to sleep for a low price and a kind and courteous staff is what I want and what I get at this Quality Inn. YES... We will definitely stay there again!

Clean and comfortable with a real couch in room instead of chairs. Only problem was the ice machine was broken, but office manager supplied us ice from the office staff ice maker.

Not at all what I expected from the photos. This motel is very old and run down. The parking lot had people paint vehicles in it at night. I took my 12 year old granddaughter there for two nights but we only stayed one night. I do not recommend this motel.

Rooms were dirty, previous guests left socks on floor and were not picked up by staff, founds bugs on floor, bugs in light fixtures, faucets spray water everywhere, linens smelled bad, breakfast wasnt good, limited selection, outside/property felt unsafe and dirty, chairs thrown in pool. If issues get addressed property has potential.

Love the pricing and the pool always my first choice

Holes in the walls and in the shower, stains on the walls (bodily fluids?), hanging electrical fixtures with burn marks on the walls, missing battery in smoke detector, broken/rusted/dangerous furnishings, stains on carpet, peeling drywall and paint, broken plumbing, broken doorknobs, noise, loud exhaust fan, worn out bedding.

Very clean.

We found someone's expired prescription shampoo from 2021 in between the 2 towels in pur bathroom! Also, the "free breakfast" had expired food and a few days old doughnuts that were rock hard. I know it's a budget room (at $65/night), but it was not worth the itching/rashes that we ended up with!

Do not recommend, not a place you would like to sleep at, not family friendly. Bedsheets were dirty, dead bugs, no electricity in rooms, disgusting odor in rooms.

Unbelievably bad. You should not be associated with facilitating the rental of such properties. When you have to pay nearly $300 for one night you expect it to be at least livable. The shower was inoperable and full of mold and the whole place was filthy. Burn holes in the bedspread. I went to Gonzales to see a friend preach. If I had not made the commitment to attend his sermon I would have turned around and gone back to San Antonio. I will think long and hard about using Expedia again. Sorry to say this but unacceptable is unacceptable. No one reading this would stay in this place.

Rooms were dirty, previous guests left socks on floor and were not picked up by staff, founds bugs on floor, bugs in light fixtures, faucets spray water everywhere, linens smelled bad, breakfast wasnt good, limited selection, outside/property felt unsafe and dirty, chairs thrown in pool. If issues get addressed property has potential.

We booked this hotel very last minute to attend a funeral, upon arrival vibes were very offf. Not a comfortable environment I shall say. We got to our room and upon entering our it was hot (it’s understandable they have the a/c’s since room was not being used) BUT if I book least you can do is go and turn it on, especially during the summer times. Then we noticed dirty sheets, looked like old dried up semen stains, I am being very specific because when I told local family that live in the area about where i was staying at, they right away stated that place is the worst and that it’s known for hookups. Keep in mind I was looking for a family place to sleep for 2 nights… I was not about to risk those being actual human bodily fluids, who knows what diseases they carry. On top of dirty sheets, the “SECURITY” lock did not work, there was a dead small cockroach on the coffee table and the wall mounted tv looked very dirty, finger prints and all… I had enough that I didn’t even give the restroom a chance… I was not about to sleep my family there. I had seen reviews about it being an okay place especially for the price but next time I know better. I will never go for cheapest, you get what you pay. We left right away and booked else where. i tried requesting a refund and it was denied by company manager. STAY AWAY from this one.

Room was supposed to be non-smoking and reeked of cigarette smoke like a smoking room does. Complained to front desk but no accommodation for the problem. The room was old and in dire need of a renovation. The room was extremely dirty and in poor repair. Beds were old and uncomfortable. Would not stay there again.

This is an old property in dire need of updating! While the bedding was clean, the walls weren’t. Curtains very worn, towels were old and threadbare. I didn’t take a shower due to the lack of feeling like it was clean. The furniture in the room is chipped and scratched badly, and there was a very strong, bothersome musty smell. The people working there were very rude. They offer a free breakfast but I gave that a hard pass after dealing with the condition of my room. This must be an old property, and it needs quite a bit of improving. For one night it worked, but I won’t be back. Was definitely not worth what I paid. Very disappointed.

The entrance was filthy and it smelled terrible. Did not even get to room because of nasty floors etc. we were not about to stay there.

The room could have used some work. Extremely small bathroom, fixtures falling off.

THE POOL WAS GREEN. HALF EATEN DONUT BEGINS THE DOOR TO ROOM. I DID NOT HAVE DONUTS. TV WENT OFF AT 8PM AND NEVER CAME BACK ON. CHECK OUT ABOUT 10:30AM AND STILL NO TV. TOILET RAN TO THE POINT OF SHUTTING OF THE WATER.

Holes in the walls and in the shower, stains on the walls (bodily fluids?), hanging electrical fixtures with burn marks on the walls, missing battery in smoke detector, broken/rusted/dangerous furnishings, stains on carpet, peeling drywall and paint, broken plumbing, broken doorknobs, noise, loud exhaust fan, worn out bedding.

Not good. Very small rooms and it smelled bad.

Absolutely nothing was good. Literally would've just been a place to sleep but with people in next room bumping music and yelling all night couldn't even get a rights rest.

The room was musty in arrival, took forever to check in, there was a hole in the bathroom wall, the shower was broken, and in the middle of the night the plumbing made this god awful loud rumbling sound that woke us up out of a dead sleep. Highly do not recommend. It looks nothing like it does online.

Unbelievably bad. You should not be associated with facilitating the rental of such properties. When you have to pay nearly $300 for one night you expect it to be at least livable. The shower was inoperable and full of mold and the whole place was filthy. Burn holes in the bedspread. I went to Gonzales to see a friend preach. If I had not made the commitment to attend his sermon I would have turned around and gone back to San Antonio. I will think long and hard about using Expedia again. Sorry to say this but unacceptable is unacceptable. No one reading this would stay in this place.

Bathroom was too small. The shower head was too.

Room was supposed to be non-smoking and reeked of cigarette smoke like a smoking room does. Complained to front desk but no accommodation for the problem. The room was old and in dire need of a renovation. The room was extremely dirty and in poor repair. Beds were old and uncomfortable. Would not stay there again.

Beware of smoking rooms

I absolutely love the staff at this hotel! I wish everyone remembered that when they are looking for cheaper options they are NOT going to get the same accommodations as the Ritz Carlton. This hotel is conveniently located, easy to find, has great parking, and is pet friendly. The owner is SO responsive and friendly and really wants his clients to have the best experience possible. His willingness to make sure my needs are met, makes me feel like a valued customer and I know I will have a safe and comfortable place to sleep for the night. A comfortable place to sleep for a low price and a kind and courteous staff is what I want and what I get at this Quality Inn. YES... We will definitely stay there again!

Super friendly & got the kind of room I wanted.

Reservation issues, took a long time to check in. Friendly staff. Hotel ran out of towels and was only able to have initial towels in room from first night of a 4 night stay. Room was clean and beds were good. Hotel is a bit run down, but for just a place to sleep for a night, it is okay.

The front staff was awesome !!

Did not stay. This place is a terrible mess. Dirty, smelly, very shabby. Front desk was very sketchy using my credit card multiple times - very poor. I left after seeing / smelling the room

The room smelled musty. The sheets smelled as if they hadn't been washed and the sink counter and ice bucket were dirty. The gentleman who checked me in was nice but charged my credit card twice.

Stay here was exceptional from start to finish the room was asked prescribed the manager post was professional and friendly. When he saw I was walking with a cane he came to my room and offered to help unload my luggage I was very surprised at this extra attention.. I noticed that about people in Texas friendly and looking out for each other even if they’re strangers

Room was supposed to be non-smoking and reeked of cigarette smoke like a smoking room does. Complained to front desk but no accommodation for the problem. The room was old and in dire need of a renovation. The room was extremely dirty and in poor repair. Beds were old and uncomfortable. Would not stay there again.

Manger very rude

Manager hung up on me while discussing my reservation. He was very rude and not helpful.

I absolutely love the staff at this hotel! I wish everyone remembered that when they are looking for cheaper options they are NOT going to get the same accommodations as the Ritz Carlton. This hotel is conveniently located, easy to find, has great parking, and is pet friendly. The owner is SO responsive and friendly and really wants his clients to have the best experience possible. His willingness to make sure my needs are met, makes me feel like a valued customer and I know I will have a safe and comfortable place to sleep for the night. A comfortable place to sleep for a low price and a kind and courteous staff is what I want and what I get at this Quality Inn. YES... We will definitely stay there again!

Absolutely nothing was good. Literally would've just been a place to sleep but with people in next room bumping music and yelling all night couldn't even get a rights rest.

Not at all what I expected from the photos. This motel is very old and run down. The parking lot had people paint vehicles in it at night. I took my 12 year old granddaughter there for two nights but we only stayed one night. I do not recommend this motel.

The room smelled of construction workers-----oily. Accessible bathroom was not really accessible. I was to stay 4 night but only stayed 1 night due to the room. Holes in the carpet. Did not feel safe.

Did not feel safe at all. I would like my money refunded. I had to stay at another hotel.

Rooms were dirty, previous guests left socks on floor and were not picked up by staff, founds bugs on floor, bugs in light fixtures, faucets spray water everywhere, linens smelled bad, breakfast wasnt good, limited selection, outside/property felt unsafe and dirty, chairs thrown in pool. If issues get addressed property has potential.

We booked this hotel very last minute to attend a funeral, upon arrival vibes were very offf. Not a comfortable environment I shall say. We got to our room and upon entering our it was hot (it’s understandable they have the a/c’s since room was not being used) BUT if I book least you can do is go and turn it on, especially during the summer times. Then we noticed dirty sheets, looked like old dried up semen stains, I am being very specific because when I told local family that live in the area about where i was staying at, they right away stated that place is the worst and that it’s known for hookups. Keep in mind I was looking for a family place to sleep for 2 nights… I was not about to risk those being actual human bodily fluids, who knows what diseases they carry. On top of dirty sheets, the “SECURITY” lock did not work, there was a dead small cockroach on the coffee table and the wall mounted tv looked very dirty, finger prints and all… I had enough that I didn’t even give the restroom a chance… I was not about to sleep my family there. I had seen reviews about it being an okay place especially for the price but next time I know better. I will never go for cheapest, you get what you pay. We left right away and booked else where. i tried requesting a refund and it was denied by company manager. STAY AWAY from this one.

Location

Nice, fairly well taken care of, but a bit noisy.

Close to attractions

We found someone's expired prescription shampoo from 2021 in between the 2 towels in pur bathroom! Also, the "free breakfast" had expired food and a few days old doughnuts that were rock hard. I know it's a budget room (at $65/night), but it was not worth the itching/rashes that we ended up with!

Rooms were dirty, previous guests left socks on floor and were not picked up by staff, founds bugs on floor, bugs in light fixtures, faucets spray water everywhere, linens smelled bad, breakfast wasnt good, limited selection, outside/property felt unsafe and dirty, chairs thrown in pool. If issues get addressed property has potential.

It was kept clean. The only thing i missed was the eggs and sausage they didn't have. But the manager was very nice about everything.

This is an old property in dire need of updating! While the bedding was clean, the walls weren’t. Curtains very worn, towels were old and threadbare. I didn’t take a shower due to the lack of feeling like it was clean. The furniture in the room is chipped and scratched badly, and there was a very strong, bothersome musty smell. The people working there were very rude. They offer a free breakfast but I gave that a hard pass after dealing with the condition of my room. This must be an old property, and it needs quite a bit of improving. For one night it worked, but I won’t be back. Was definitely not worth what I paid. Very disappointed.