Spark by Hilton Waldorf

My mother was bitten by bed bugs.

Front Desk was super nice in changing our room to the first floor. Only bad thing was some people were smoking weed outside and it's a very strong smell.

Breakfast was good but just to early on the weekend.

The best thing this hotel had was the manager on duty named Mary. Everything else was a nightmare. Bed bugs, power went out for hours, bad area, cold coffee, no clean towels in the morning, I mean the list goes on. The manager helped as much as she could. If it wasn’t for her I would probably be calling a lawyer how bad I am bit by bedbugs.

I had an amazing stay! I checked in rather late, but was greeted and assisted immediately. Trice delivered exemplary customer service. She was pleasant, and gave me a full overview of all the details regarding my stay. Because of her service, I will recommend this property to others!