Casual Gurea Bilbao

Atendeu as expectativas, localização ótima no Casco Viejo

Equipe ótima (recepção e funcionários), pessoas educadas, atenciosas e prestativas, quarto e banheiro limpos, roupas de cama muito boas, boa localização.

Excellent small hotel in the middle of Bilbao Casco Viejo. We were very pleased with the room. The staff was very friendly and helpful. If we ever return to Bilbao we will stay in the same location.

Arriving later in the evening, the front door was locked and there was very poor information and communication as how to get inside the building. The girl at reception could have simply came down and opened the door, but instead I was trying to have an online conversation as to how to gain entry, and at the same time trying to translate some text by the door to try and figure out how to get in. I was outside in the rain for nearly half an hour. Very poor communication and information if you don’t speak Spanish.

Clean room, excellent location. No problem with noise, helpful staff.