ECHO Suites Extended Stay by Wyndham Sterling

They need to have irons in the room.

Property is very new and clean at the time of our stay. Staff was in training. Waited 15 minutes at the check-in for one employee to train another on the computer while customers waited. The elevator was broken when we were checking out and had to carry everything down 3 flights of stairs. Beds are noisy. Just after checking in another guest came banging on our door and yelled curses at us and then decided he was at the wrong door. I was traveling with my elderly mother. You get what you pay for. Probably won't stay again.

Booked 2 rooms for my family. The room I stayed in had a strong odor and uncleaned tub with hair in it, the other room was okay. Check-in was lengthy due to a manager not answering calls to help resolve a booking issue, though the front desk worker handled it professionally. My family received an unwarranted noise complaint around 10pm while quietly getting ready for bed—this was especially frustrating given the construction noise, hearing people talking and TVs blaring through walls, and non-working elevators that we didn’t complain about. The location near shopping was convenient, but given the issues I’ll spend more to stay elsewhere next time and sometimes a low price point isn’t worth it. Would not return.

Very clean. I would stay again for one night, but not for any more. Kitchenette had Nothing. No soap, no silverware, dishes or pots. Nothing. You had to pay extra for that. No coffee maker! Bed was ok.

The property is new, but lacking common features like towels, dishes. They charge for these things

Beautiful and new hotel. It is a shame that you rent a long stay, so it has a kitchen, stove and fridge. They do not provide dishes, fork, knifes, nothing. Then when you complain, they try to sell you a kit from $29-59. Increase the cost and include the basic for a long stay. No coffee maker in room and only just coffee at front desk from 6am if you are lucky to 10am. Please charge a few more dollars per night and include the basic.

El lugar es nuevo y todavia todo se ve muy bien. El elevador estuvo danado todo una semana. Se oye el ruido de los carros y construcciones.

The place was clean and new and the staff was pleasant. Very few amenities which is fine if you know. Each suite had a kitchenette but no pans or dishes. You had to pay for those if you wanted them. That should be clear on Expedia. I would stay again, now that I know.

Brand new

Rooms are simple nothing grand. The full size fridge was nice if you are staying for a while. Rooms with kitchens you have to bring your own plates and utensils. Park for kids is for like toddler age kids. Just very plain. But if you are just looking for a place to sleep it is clean.

Property is very new and clean at the time of our stay. Staff was in training. Waited 15 minutes at the check-in for one employee to train another on the computer while customers waited. The elevator was broken when we were checking out and had to carry everything down 3 flights of stairs. Beds are noisy. Just after checking in another guest came banging on our door and yelled curses at us and then decided he was at the wrong door. I was traveling with my elderly mother. You get what you pay for. Probably won't stay again.

Just great location and súper clean!

Booked 2 rooms for my family. The room I stayed in had a strong odor and uncleaned tub with hair in it, the other room was okay. Check-in was lengthy due to a manager not answering calls to help resolve a booking issue, though the front desk worker handled it professionally. My family received an unwarranted noise complaint around 10pm while quietly getting ready for bed—this was especially frustrating given the construction noise, hearing people talking and TVs blaring through walls, and non-working elevators that we didn’t complain about. The location near shopping was convenient, but given the issues I’ll spend more to stay elsewhere next time and sometimes a low price point isn’t worth it. Would not return.

Clean rooms!

Very clean and welcoming would definitely recommend this hotel!

Very clean but bare bones - looks like a stark hospital room. The guy at the front desk was very friendly and helpful and deserves extra credit for dealing with some difficult guests.

The rooms are modern and clean and the staff is great.

The room was very clean. Hotel in general smelled wonderful as soon as you walked in. Staff was very friendly and helpful. Loved the detachable showerhead. Wasn't prepared for the hardwood floors thru out the whole room and I didn't like that there was only one trash can on the room that was in the bathroom.

Clean and good value

Rooms are simple nothing grand. The full size fridge was nice if you are staying for a while. Rooms with kitchens you have to bring your own plates and utensils. Park for kids is for like toddler age kids. Just very plain. But if you are just looking for a place to sleep it is clean.

Property is very new and clean at the time of our stay. Staff was in training. Waited 15 minutes at the check-in for one employee to train another on the computer while customers waited. The elevator was broken when we were checking out and had to carry everything down 3 flights of stairs. Beds are noisy. Just after checking in another guest came banging on our door and yelled curses at us and then decided he was at the wrong door. I was traveling with my elderly mother. You get what you pay for. Probably won't stay again.

Very clean. I would stay again for one night, but not for any more. Kitchenette had Nothing. No soap, no silverware, dishes or pots. Nothing. You had to pay extra for that. No coffee maker! Bed was ok.

Very clean but bare bones - looks like a stark hospital room. The guy at the front desk was very friendly and helpful and deserves extra credit for dealing with some difficult guests.

Staff was great. The walls are thin

The rooms are modern and clean and the staff is great.

The room was very clean. Hotel in general smelled wonderful as soon as you walked in. Staff was very friendly and helpful. Loved the detachable showerhead. Wasn't prepared for the hardwood floors thru out the whole room and I didn't like that there was only one trash can on the room that was in the bathroom.

El lugar es nuevo y todavia todo se ve muy bien. El elevador estuvo danado todo una semana. Se oye el ruido de los carros y construcciones.

The overall stay was pretty good there’s only one bad thing, the walls are paper thin, I heard my neighbors snoring, moving chairs, etc… but thats the only bad thing I could say about it

The place was fine but felt like a prison suite. No warmth etc.

Rooms are simple nothing grand. The full size fridge was nice if you are staying for a while. Rooms with kitchens you have to bring your own plates and utensils. Park for kids is for like toddler age kids. Just very plain. But if you are just looking for a place to sleep it is clean.

Property is very new and clean at the time of our stay. Staff was in training. Waited 15 minutes at the check-in for one employee to train another on the computer while customers waited. The elevator was broken when we were checking out and had to carry everything down 3 flights of stairs. Beds are noisy. Just after checking in another guest came banging on our door and yelled curses at us and then decided he was at the wrong door. I was traveling with my elderly mother. You get what you pay for. Probably won't stay again.

Courteous staff. Upgraded room at no additional cost. Clean & spacious room.

Brand new super clean with friendly staff

Nice place but the service needs attention. The

Very clean but bare bones - looks like a stark hospital room. The guy at the front desk was very friendly and helpful and deserves extra credit for dealing with some difficult guests.

I would not ever go there again they gave the same room number to someone else. checked in yesterday and at 12 am midnight I heard noise coming from the door outside looked through the door saw a person trying to get into my room confronted the person the person could not even talk and apologized said that this was his room showed me the number of the room that he was supposed to be at and turns out the number is the same room number that I am staying at when I went to confront the front desk they did a mistake and gave him the same room key that I was staying at the person that was trying to get into my room was sitting down waiting for his room key to change they said that this is normal and happens every time and the service is terrible the person in the morning with a hat on have an awful attitude when you speak to that person he threatens you by calling the cops right away does not even want to solve any issue when somebody tells him anything. checked out this afternoon staying there for 2 nights did not even get the refund for the second night and I ended up telling that person I want to get my refund from my second night with all rudeness saying your not getting your refund don’t recommend the hotel to anybody you got family you got any loved ones better stay awake and make sure you lock your doors or they will give someone a key card to pay you a visit because it’s normal as they said the hotel is not safe and not secured at all

I would like to start by saying I never leave negative reviews. Our last stay at the Echo Suites by Wyndham left such an impression that we had to tell you about our experience. First impressions-we can’t get in. This should have been our first clue. At the main door you need a key to get in. How do you have a key if you are just checking in, it makes getting in to check in impossible? Thankfully a kind person sitting in lobby let us in. Now we know why this person was in lobby. We were all waiting for the missing person at front desk. At the ten minute mark we started calling the front desk multiple times. At one point we reached over and called front desk off another line on front desk phone. 23 minutes later…the guy working front desk comes in saying “Sorry I was in the restroom “. We can understand maybe he had some digestive tract issues that caused him to be in there so long so that’s fine. However it is moderately suspicious that his hands and wrists are completely dry. Not one glistening spec anywhere. One can only assume he is a compulsive hand dryer. Moving on. Oh look we have a greater at the elevator…just like a fancier hotel. Only the opposite. It’s a giant bag of trash. Fantastic. Surely it will get better once we get to our room. They have just opened a couple weeks ago so we are hopeful that it will be pristine. Wait the elevator isn’t moving. We have to scan our room key once in the elevator to actually go anywhere. That’s diff

The rooms are modern and clean and the staff is great.

Walked in, desk clerk was completely inept and after a half hour I asked him to cancel my room FREE OF CHARGE and I went to another hotel. HORRIBLE. WILL NEVER BOOK HERE AGAIN AND WILL TWLL EVERYONE I CAN TO NOT USE THIS HOTEL

Excelente atención instalación nueva y moderna.

Good property and nice location

Just great location and súper clean!

Booked 2 rooms for my family. The room I stayed in had a strong odor and uncleaned tub with hair in it, the other room was okay. Check-in was lengthy due to a manager not answering calls to help resolve a booking issue, though the front desk worker handled it professionally. My family received an unwarranted noise complaint around 10pm while quietly getting ready for bed—this was especially frustrating given the construction noise, hearing people talking and TVs blaring through walls, and non-working elevators that we didn’t complain about. The location near shopping was convenient, but given the issues I’ll spend more to stay elsewhere next time and sometimes a low price point isn’t worth it. Would not return.

Great location, Clean and new

Beautiful location, clean, quiet, and super friendly staff. Very pleased with the entire experience.

El lugar es nuevo y todavia todo se ve muy bien. El elevador estuvo danado todo una semana. Se oye el ruido de los carros y construcciones.

Fantastic design, exceptionally clean, walkable restaurants. The employees are great, especially the man who checked me in.

I resetved a room that was ADA and it wasnt available when i arrived at 330pm which was the advertised check in. When i reached the hotel i was greeted by doors that dodnt have any auto open. I have use of one arm and a mother who is disabled. At check in i was told coffee is available from 6 to 11am each day in the lobby so in the morning i proceeded to get coffee and the machine was broken both days of my stay. I will never recommend Echo or stay there again. The fact that the building is brand new and not ADA compliant is a huge problem that needs to be fixed immediately.

Great facility Newly redone and everything from rooms, kitchen elevators are top notch. Only down part is no breakfast but coffee is available. Recommend

Very clean. I would stay again for one night, but not for any more. Kitchenette had Nothing. No soap, no silverware, dishes or pots. Nothing. You had to pay extra for that. No coffee maker! Bed was ok.

Beautiful and new hotel. It is a shame that you rent a long stay, so it has a kitchen, stove and fridge. They do not provide dishes, fork, knifes, nothing. Then when you complain, they try to sell you a kit from $29-59. Increase the cost and include the basic for a long stay. No coffee maker in room and only just coffee at front desk from 6am if you are lucky to 10am. Please charge a few more dollars per night and include the basic.